FACTS & FIGURES 2016

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FACTS & FIGURES 2016

Main events 2016 JANUARY APRIL AUGUST Geneva and Zurich approach charges reduced by just under 8% Area control centres Dübendorf and Geneva adopt all-digital control systems Aircraft accident in the Swiss Alps prompts extensive investigation SEPTEMBER SAIP for Zurich Airport: skyguide calls for less complexity and more long-term development OCTOBER DECEMBER istream optimizes Zurich approach wave IFR routes for helicopters with the Low Flight Network ATS financing agreement concluded with regional airports 2

1 198 663 IFR flights + 1.8% Traffic evolution IFR flights 15 years of civil and military Skyguide is a High-Reliability Organization Our product is safety. Skyguide was one of the first air navigation services providers to subject its safety culture to a close and careful examination. And in 2016 we conducted our first-ever companywide safety analysis following the international model of Eurocontrol, Europe s umbrella air navigation services organization. The results confirm that we are on the right track: skyguide s safety culture is among Europe s best. Partner of Swiss Air Force Skyguide and the Swiss Air Force celebrated 15 years of integrated civil and military air navigation services in 2016. The two organizations and their personnel have grown steadily together over that time. And today we are joined by a genuine partnership that bears particular fruit in our reliable performance of special joint missions, such as our activities in connection with the annual World Economic Forum in Davos and the establishment of a permanent aerial policing capability for Switzerland. 3

512 408 IFR landings/departures + 0.9% Traffic evolution IFR landings/departures air navigation services Sustainable solution for ATS services at regional aerodromes The financing of air traffic services at Switzerland s Category II airports (such as Bern, Lugano and St Gallen-Altenrhein) is close to a solution. Skyguide has concluded individual contractual agreements with all such regional airports which will ensure the continued provision of these key infrastructural services. Revision 1+ to the Federal Aviation Act The Swiss National Council debated Revision 1 + to the Federal Aviation Act in its 2016 winter session. One item which is of particular importance to skyguide is that the company should continue to be reimbursed the costs of the air navigation services which it provides in the adjacent airspace areas of neighbouring countries which have been delegated to its control. FABEC audit organisation honoured IntACT, the FABEC audit organization which skyguide co-founded, has been honoured with the international CANSO Global Safety Achievement Award. This is one example of how we contribute to the successful implementation of the Single European Sky. 4

97.2% Flights without delay 4.2 Sec En-route ATFM delay per flight The Executive Board Daniel Weder CEO Born 1957. MBA from IMD Lausanne. Joined skyguide as CEO in 2007. Francis Schubert Corporate Development and Deputy CEO Born 1961. Doctorate in law and qualified air traffic controller. With skyguide since 1982 and a member of the Executive Board since 2001. Marc R. Bohren Finance & Services Born 1956. Master s degree from CPCG and US commercial and stock-exchange qualifications. Joined skyguide in 1999; member of the Executive Board since 2000. Hans Bracher Human Resources Born 1962. Attorney at law. With skyguide since 2012; joined the Executive Board on 1 January 2015. 5

86 518 Military flights 1425.9 Personnel (in FTE) Alex Bristol Operations (Designated CEO as of 1 July 2017) Born 1968. Bachelor s degree from the University of Exeter (UK) and qualified air traffic controller. Joined skyguide as Chief Operating Officer and a member of the Executive Board in September 2011. Simon Maurer Safety, Security, Quality Born 1968. Degree in physics from the University of Basel and diploma in business administration from FIT Zurich. With skyguide as Head of Safety/Security/Quality and a member of the Executive Board since 2009. Klaus Meier Engineering & Technical Services Born 1965. Doctorate in electrical engineering from FIT Zurich. Joined skyguide in 2014 as Chief Information Officer and Director Engineering and Technology. Member of the Executive Board. 6

1.4% En-route Delays 455.0 MCHF Operating revenue H. Bracher, S. Maurer, M. R. Bohren, J. Haus (Chief of Staff), D. Weder, A. Bristol, K. Meier, F. Schubert, R. Gaberell (Communications) 7

Instrument flight rules (IFR) flights 2016 2015 Change Total IFR flights 1 198 663 1 177 365 + 1.8% of which en-route 716 159 703 037 + 1.9% Flight movements handled The table below shows the real dimensions and proportions of skyguide s various geographical operations and the corresponding development of their IFR traffic. A distinction must be made here between a movement and a flight. Generally speaking, one flight will generate multiple flight movements which are registered at the various control centres along its route. It will also generate one or two airport movements for skyguide if its airport of departure and/ or arrival is in the airspace the company controls. 2016 2015 Change Area control centres Geneva 661 014 645 460 + 2.4% Zurich 766 215 753 388 + 1.7% Total 1 427 229 1 398 848 + 2.01% 2016 2015 Change IFR landings/departures Bern Belp 17 197 16 893 + 1.8% Buochs 2 241 1 974 + 13.5% Donaueschingen 1 468 1 462 + 0.4% Friedrichshafen 14 447 16 426 12.0% Geneva 183 082 181 450 + 0.9% Grenchen 4 907 4 871 + 0.7% Les Eplatures 2 016 2 033 0.8% Lugano Agno 9 918 10 230 3.0% Sion 5 393 5 821 7.4% St. Gallen Altenrhein 9 210 8 687 + 6.0% Zurich 262 529 257 885 + 1.8% Total 512 408 507 732 + 0.9% 8

IFR flights all skyguide centers Source: Eurocontrol NMOC 4500 4000 3500 3000 2500 2000 1500 1000 500 0 01.01.1998 01.01.1999 01.01.2000 01.01.2001 01.01.2002 01.01.2003 01.01.2004 01.01.2005 01.01.2006 01.01.2007 01.01.2008 01.01.2009 01.01.2010 01.01.2011 01.01.2012 01.01.2013 01.01.2014 01.01.2015 01.01.2016 Visual flight rules (VFR) flights 2016 2015 Change Bern Belp 32 208 33 505 3.9% Buochs 9 074 9 248 1.9% Geneva 6 308 6 822 7.5% Grenchen 61 694 65 964 6.5% Les Eplatures 9 096 8 870 + 2.5% Lugano Agno 10 028 11 482 12.7% Sion 30 428 33 976 10.4% St. Gallen Altenrhein 17 946 19 468 7.8% Zurich 6 748 7 268 7.2% Total 183 530 196 603 6.6% Military aircraft movements 2015 saw a slight decrease in military air traffic. 2016 2015 Change Military aircraft movements 86 518 86 948 0.5% Tactical air force missions Skyguide managed 363 live/hot missions and 2 403 tactical missions for the Swiss Air Force in the course of the year, compared to 309 and 2 315 respectively for 2015. 9

High punctuality of 97.2% Skyguide achieved very high punctuality levels in 2016, with 97.2% of all flights handled without delays. The result is an all-time record. Average ATFM delay per delayed flight (Europe and skyguide airspace) Source: Eurocontrol NMOC Delay (in minutes) 25 20 15 10 5 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Change (in %) Europe 5.1 1.6 +5.4 +0.1 +0.2 +2.6 +3.3 +22.9 18.0 3.4 1.4 2.4 +6.8 8.1 skyguide +10.5 +6.2 5.3 +0.8 +7.1 5.4 2.4 +9.4 11.8 +1.8 +3.5 5.7 +6.5 9.6 Skyguide s en-route punctuality performance was equally impressive, with an average delay per flight of just 0.07 minutes (or 4.2 seconds). The delays that did occur were attributable primarily to short-term capacity shortages (41%), personnel shortages or absences (29%), adverse weather conditions (25%), and system maintenance work (3%). Average ATFM delay per flight airport / en-route (skyguide airspace) Source: Eurocontrol NMOC Delay (in minutes) 3.0 2.5 2.0 1.5 1.0 0.5 0.0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Total En-route Airport 1.40 1.34 0.89 0.70 0.51 0.65 1.35 1.41 0.84 1.13 0.51 0.29 1.64 1.12 0.52 1.09 0.76 0.34 0.74 0.51 0.23 0.80 0.48 0.32 0.52 0.20 0.33 0.52 0.59 0.13 0.13 0.39 0.47 0.52 0.09 0.44 0.56 0.07 0.48 0.43 0.07 0.36 10

Personnel numbers Personnel numbers as of 31 December 2016 (in full-time equivalents) By unit Geneva Kloten/ Dübendorf Regional airports Total Directorate * 15.5 17.2 32.7 Operations 319.6 451.1 127.3 898.0 Engineering & Technical Services 153.1 168.9 1.0 323.0 Corporate Development 19.5 5.0 24.5 Human Resources 12.3 8.7 21.0 Finance & Services 58.5 24.6 83.1 Safety, Security, Quality 17.4 26.2 43.6 Total 595.9 701.7 128.3 1 425.9 Temporary staff 1.3 1.3 Simulator pilots 6.2 15.6 21.8 * includes Corporate Communication and Innovation & Change Financial result 2015 in CHF million 2016 2015 Revenue 455.0 450.7 Personnel charges 291.1 301.5 Other operating expenses 131.3 121.0 operating results 32.6 28.1 Prior-year profit/loss brought forward 9.4 10.1 Profit/loss to be carried forward 4.0 2.9 Net results 15.3 4.2 11

In-depth information can be found in the skyguide Annual Report 2016 skyguide swiss air navigation services ltd p.o. box 796 CH-1215 geneva 15 tel +41 22 417 41 11 fax +41 22 417 45 47 www.skyguide.ch @ skyguide Figures and Facts/en/1000/3.2017