Cabin Crew Fatigue Management http://matsaviation.com/site/how-to-reduce-your-tiredness-and-fatigue-as-a-new-cabin-crew/ http://www.fahealth.org/flight-attendant-fatigue-part-iv-analysis-incident-reports/ Nov 29, 2017 Jenny Yoo(Kyung In Yoo)D.Sc ICAO ICSG Safety Group Member, IBRACE Board Member Prof. Kwangju Women s University
Evolution of Name: Sky girl, Air hostess, Steward/Stewardess Flight attendant Cabin crew member Cabin Crew Member Definition -1- http://monovisions.com/vintage-firstfemale-flight-attendants-1930s/ Source: CATHAY PACIFIC
- Annex 6 A crew member who performs, in the interest of safety of passengers, duties assigned by the operator or the pilot-in-command of the aircraft, but who shall not act as a flight crew member. - Korea Aviation Safety Act A person who performs duties on board an aircraft for the safety of passengers such as evacuating the passengers in an emergency. https://www.rd.com/advice/work-career/how-to-be-a-flight-attendant/ Cabin Crew Member Definition -2- https://www.sott.net/article/281155-plane-makes-emergency-landingafter-evacuation-slide-inflates-inside-cabin
Aircraft Accident & Pax Safety - Aircraft Accidents Passenger Safety Main Factors: Crash Protection, Rapid Evacuation & Survival - Most aircraft accidents Immediately accompanied by post crash fires Cabin Crew Competence https://www.pinterest.co.kr/pin/418271884116646572/
Cabin Crew Safety Performance Why Important?? 15 January 2009 US Airways Airbus A320 Ditched on the Hudson River Contributing to http://www.nydailynews.com/news/yearanniversary-hudson-river-plane-crashgallery-1.1579817?pmslide=1.1579809 the survivability of the accident: The performance of the cabin crewmembers while expediting the evacuation of the airplane. (NTSB)
Cabin Crew Safety Duties Other than routine safety duties, Aviation security First aid Decompression Turbulence In-flight fire Require Cabin Crew s Optimal Mental & Physical Conditions Protection of Pax Safety
Hazards/Threats to Cabin Crew Safety Performance Biggest Safety Hazards/Threats Fatigue physiological state of reduced mental or physical performance capability, impairing a crew member s alertness & ability to perform safety duties (Annex 6)
Source: Australian CASA
Cabin Crew Fatigue Effect -2-
Cabin Crew Fatigue Effect -3- https://www.google.co.kr/search?dcr=0&biw=1366&bih=622&tbm=isch&sa=1&ei= Failed to change door slide modes SLIDE INFLATION
Cabin Crew Fatigue Effect -4- Three people were injured on a flight out of Bradley when an unsecured beverage cart struck them during takeoff (April 19, 2016). http://longshortreport.com/2017/07/26/global-aircraft-galley-equipment-market-2017-2022/
Cabin Crew Fatigue Effect -5- A fully stocked, 300 lbs, beverage cart broke loose and hit a passenger in the head, caused a traumatic brain injury (June 16, 2017). https://www.lawhancock.com/blog/traumatic-brain-injury-airplane/
Cabin Crew Fatigue Reporting NASA ASRS: Reports related to fatigue have increased substantially. Cabin crew fatigue may be occurring more frequently and warrant more attention. Fatigue afacwa.org
collective-evolution.com Fatigue Causes -1- No/Missing Break/Meal Source: NetJets Europe
Fatigue Causes -2- Source: FAA
Conclusions -1- In case of an aircraft accident, passenger survivability depends on competent cabin crew members safety performance; Biggest threat: cabin crew fatigue leading to lack of situational awareness and wrong decision makings; Flight duty hour limits & rest time need to be reviewed in line with for flight crew members; Flight schedules need to reflect the effect of crossing over different time zones, etc. in consideration of circadian factors;
Conclusions -2- Air carrier cabin crew management policy needs to ensure strong support for cabin crew members safety/security related actions in-flight; Enhance cabin crew safety and security training to promptly recognize acts of unlawful interference and take appropriate actions; Enhance cabin crew safety training in association with the effect of fatigue on cabin safety for cabin crew selffatigue management; Encourage cabin crew members to voluntarily report fatigue related incidents for data collection and risk management.