FEB 21 OPERATIONAL & PERFORMANCE HIGHLIGHTS: OUR BUSINESS OUR PARTNERS OUR FLEET OUR NETWORK OUR PEOPLE OUR COMMUNITY
FEB 21 OUR BUSINESS FLEET 12 121 12 11 1 89 8 7 7 7 2 2 22 2 27 28 29 21 211 212 21 21 21 FEB 21 REVENUE PASSENGERS (M) 17. 1. 11. 1.2 8. 7.1... 2.8 2.9 2 27 28 29 21 211 212 21 21 21 FEB 21 18 1 12 9 DESTINATIONS* 9 9 79 81 8 12 111 11 11 1 8 2 12 1 8 2 CARGO TONNAGE (1,T) 219 19 17 121 2 1 8 87 9 91 92,8 2 1 2 27 28 29 21 211 212 21 21 21 FEB 21 2 27 28 29 21 211 212 21 21 21 FEB 21 * Passenger and cargo SEAT FACTOR (%) REVENUE (US$ B) 8 9 8 78 78 79 79 8.2 7 7 7 7 7 9 2 1 2 27 28 29 21 211 212 21 21 21 FEB 21 7..1.8.1. 2. 2. 1..8 2 27 28 29 21 211 212 21 21 21** 7 2 1 ** 21 Revenue to be confirmed. 2
FEB 21 OUR EQUITY PARTNERS TOTAL COMBINED NETWORK 71 11M 9* * Combined unique destinations with Etihad Airways TOTAL COMBINED NETWORK DESTINATIONS OUR CODESHARE PARTNERS DEC 211 NOV 21 JAN 212 18.2M 119 29 %.21 2%.1M MAY 212 111 19.M 72 N/A 19 22.M.M 1.2M 1 ** 2 2. ** APR 21 % DEC 21 JAN 21.2M 12 %. 12 21.7M 97 ** Combined membership with Etihad Loyalty Program, Etihad Guest:.1 million members. ** 9% 2 %.1 9%.9M Our codeshares give us a combined passenger and cargo network of nearly destinations, and over 2,2 flights per week, more than any other Middle Eastern airline. Etihad Airways currently has 198 interline relationships and 9 codeshare partnerships in place with: Aegean Airlines Aerolineas Argentinas Aer Lingus Air Astana airbaltic airberlin Air Canada Air Europa Air France Air Malta Air New Zealand Air Serbia Air Seychelles Alitalia All Nippon Airways American Airlines Asiana Airlines Bangkok Airways Belavia (Belarusian Airlines) SN Brussels Airlines China Eastern Airlines Czech Airlines Etihad Regional (Darwin Airline) Flybe Garuda Indonesia Gol Linhas Aéreas Inteligentes Hainan Airlines Hong Kong Airlines Jet Airways JetBlue Airways Kenya Airways KLM Royal Dutch Airlines Korean Air Lines Malaysia Airlines Middle East Airlines NAS Air (flynas) Niki (flyniki) Pakistan International Airlines Philippine Airlines Royal Air Maroc SAS Siberia Airlines (S7 Airlines) SNCF South African Airways SriLankan Airlines TAP Portugal Turkish Airlines Vietnam Airlines Virgin Australia
A-APA A-XXX A-XXX etihadcargo.com etihadcargo.com etihadcargo.com FEB 21 OUR FLEET Etihad Airways fleet is one of the youngest in the world and, as at 29 February 21, comprised 12 passenger and cargo aircraft: AIRCRAFT TYPE CURRENT FLEET AIRCRAFT DELIVERIES 21-22 Airbus A2 - Family 2 Airbus A - Family 2 - Airbus A - Family 8 - Airbus A - 2 Airbus A8 Boeing 787 Boeing 777 - Family 2 1 Airbus A - 2F (Freighter) Boeing 777-2F (Freighter) 1 AIRCRAFT TO JOIN THE FLEET IN 21 Boeing 77 - Freighter Family TOTAL 12-188
FEB 21 Inverness Vancouver Östersund Ålesund Oslo Bergen Stavanger Aberdeen Fort McMurray Saskatoon Regina Gothenburg Winnipeg Umeå Sundsvall Stockholm Helsinki Glasgow Edinburgh Billund Copenhagen Belfast Newcastle Isle of Durham Mann Blackpool Hamburg Gdansk Dublin Shannon Liverpool Manchester Birmingham Nottingham Amsterdam Berlin Warsaw Kerry Norwich Cork Cardiff Bristol London Stansted London Gatwick London Düsseldorf Newquay Exeter Southampton Brussels Nürnberg Bournemouth Prague Krakow Jersey Frankfurt Paris Stuttgart Kosice Munich Vienna Salzburg Budapest Zurich Graz Geneva Lugano Ljubljana Bordeaux Lyon Milan Torino Venice Venice Bologna Belgrade Toulouse Bucharest Nice Firenze Ancona Marseille Pisa Perugia Pescara Sofia Bari Porto Barcelona Rome Brindisi Tirana Alexandroupolis Madrid Thessaloniki Istanbul Valencia Palma de Mallorca Kerkyra Lisbon Lamezia Terme Alicante Palermo Mykonos Reggio Calabria Faro Athens Malaga Thira Rhodes Malta Irakleion Madeira Dakar Casablanca Trondheim Kjevik Lopez island Redmond Seattle Portland Ottawa Minneapolis Montreal La Crosse Grand RapidsToronto Eugene MadisonMilwaukee Rochester Syracuse Sioux City Dubuque Burlington Chicago Waterloo Buffalo Westchester Boston Reno Des Moines Toledo Detroit Moline Cleveland Hartford Sacramento Salt Lake City Omaha Bloomington Champaign Newark New York Indianapolis Harrisburg Pittsburgh NY - La Guardia San Francisco Oakland Kansas City Denver Sioux Falls Louisville Columbus Philadelphia San Jose Saint Louis Baltimore Colorado Springs Kansas City Covington Fresno Las Vegas Garden City Evansville Lexington Washington, D.C. Monterey Tulsa NW Arkansas Nashville Santa Barbara Burbank Oklahoma Knoxville Albuquerque Greensboro Raleigh (Durham) Amarillo Little Rock Memphis Los Angeles Charlotte Douglas Long Beach Ontario Phoenix Lubbock Lawton/Fort Sill Greenville Huntsville Atlanta Orange County Abilene Dallas Monroe Birmingham, Charleston San Diego Tucson MidlandWaco Lafayette Columbia Savannah Killeen/Fort El Paso Austin Hood Alexandria College Baton Station Rouge Montgomery Beaumont Gulfport Jacksonville San Antonio Houston New Orleans Orlando Tampa West Palm Beach Bradenton Fort Lauderdale McAllen/Mission Laredo Corpus Christi Brownsville Fort Myers Miami Durango Cancun Quito Santo Domingo Lima Halifax Aguadilla San Juan Ponce San Miguel de Tucuman Foz Do Iguaçu Puerto Iguazu Mendoza Santiago San Carlosde Bariloche Ushuahia St. Johns Viracopos Navegantes Cordoba Curitiba Florianopolis Porto Alegre Buenos Aires Rawson Rio Gallegos Rio Grande Manaus Cuiaba OUR NETWORK Etihad Airways currently serves 11 existing or announced passenger and cargo destinations in 8 countries, including: Abu Dhabi, Ahmedabad, Almaty, Amman, Amsterdam, Astana, Athens, Baghdad, Bahrain, Bangkok, Basra, Beijing, Beirut, Belgrade, Bengaluru (Bangalore), Brisbane, Brussels, Cairo, Casablanca, Chengdu, Chennai, Chicago, Cochin, Colombo, Dallas, Damascus, Dammam, Dar es Salaam, Delhi, Dhaka, Doha, Dublin, Düsseldorf, Edinburgh, Entebbe, Erbil, Frankfurt, Geneva, Ho Chi Minh City, Hong Kong, Hyderabad, Islamabad, Istanbul, Jaipur, Jakarta, Jeddah, Johannesburg, Karachi, Kathmandu, Khartoum, Kolkata, Kozhikode, Kuala Lumpur, Kuwait, Lagos, Lahore, Larnaca, London Heathrow, Los Angeles, Madrid, Maldives, Manchester, Manila, Medina, Melbourne, Milan, Minsk, Moscow, Mumbai, Munich, Brasilia Goiania Belém Fortaleza Belo Horizonte Vitoria São Paulo Salvador Rio de Janeiro Recife Maceió Tangiers Nador Rabat Fez Oujda Casablanca Funchal Marrakech Ouarzazate Fuerteventura Agadir Tenerife Lanzarote Arrecife Gran Canaria Sal Praia Dakar Banjul Conakry Shetland Islands Manchester Vilnius Hamburg Minsk Dublin Amsterdam Berlin London Brussels Düsseldorf Frankfurt Prague Kiev Borispol Paris Stuttgart Kos Munich Vienna Rostov Zurich Geneva Venice Milan Belgrade Banja Luka A Coruña Bilbao Vigo Barcelona Rome Madrid Istanbul Lisbon Nouakchott MAP KEY (February 21) Kirkwall Edinburgh Bamako Cotonou Aalesund Bergen Stavanger Goteborg Billund Ouagadougou Oslo Lagos Douala Tripoli Brazzaville Pointe-Noire Lappeenranta Turku Helsinki Stockholm- Tallin Arlanda Yaounde Windhoek Copenhagen Kerkyra Malta Cape Town Riga Klaipeda Athens Erbil Tehran Kabul Larnaca Beirut Peshawar Baghdad Islamabad Damascus Amman Lahore Cairo Basra Amritsar Kuwait Delhi Dammam Bahrain Sharjah Jaipur Dubai World Central Lucknow Medina Riyadh Doha Karachi Abu Dhabi Muscat Vadodara Ahmedabad Jeddah Entebbe/Kampala Kigali Eldoret Bujumbura Lusaka Victoria Falls Livingstone Gaborone Khartoum St. Petersburg Harare Maputo Johannesburg Durban East London Port Elizabeth Muscat, Nagoya, Nairobi, New York, Paris, Perth, Peshawar, Phuket, Rabat, Riyadh, Rome, Sana a, San Francisco, São Paulo, Seoul, Seychelles, Shanghai, Singapore, Sydney, Tehran, Thiruvananthapuram, Tokyo, Toronto, Tripoli, Washington, D.C. and Zürich. (9 destinations) The airline also operates scheduled cargo services to the following freighter-only destinations that include: Bogotá, Dakar, Djibouti, Dubai World Central, Eldoret, Guangzhou, Hahn, Hanoi, Houston, Huntsville, Kabul, Miami, Nouakchott, Quito, San Juan, Sharjah and Tbilisi. Moscow Krasnodar Sochi Tbilisi Sana a Djibouti Kazan Yekaterinburg Ufa Chelyabinsk Samara Nairobi Malindi Mahé Praslin Dar es Salaam Seychelles Antananarivo Perm Astana Novy Urengoy Omsk Almaty Patna Dum Dum Mumbai Hyderabad Goa Mangalore Bengaluru Chennai Kozhikode Kochi Thiruvananthapuram Colombo Malé Novosibirsk Kathmandu Krasnojarsk Chengdu Beijing Shanghai Jakarta Ujung Pandang Surakarta Surabaya Denpasar Bali Labuan Sapporo Seoul Toyama Komatsu Tokyo Osaka Matsuyama Nagoya Narita Takamatsu Fukuoka Oita Kochi Nagasaki Kumamoto Kagoshima Miyazaki Okinawa Naha Dhaka Guangzhou Kolkata Mandalay Chittagong Luang Prabang Hanoi Hong Kong Chiang Rai Chiang Mai Nay Pyi Taw Lampang Laoag Sukhothai Vientiane Udon Thani Yangon Da Nang Bangkok Manila Siem Reap Legaspi Trat Phnom Penh Roxas Bacolod Cebu Kalibo Tacloban Ho Chi Minh City Koh Samui Puerto Princesa Dumaguete Tagbilaran Surigao Phuket Dipolog Krabi Zamboanga Cagayan Butuan de Oro Langkawi Alor Setar Bandar Seri Begawan Ozamis Davao Penang Kuala Terengganu Cotabato Kota Kinabalu General Santos Kuala Lumpur Kuantan Johor Bahru Sibu Bintulu Kuching Singapore Manado Padang Balikpapan Darwin Akita Kununurra Broome Derby Cairns Port Hedland Townsville Mount Isa Karratha Proserpine Hamilton Island Moranbah Mackay Newman Alice Springs Rockhampton Paraburdoo Emerald Ayers Rock (Uluru) Gladstone Bundaberg Hervey Bay Sunshine Coast Brisbane Gold Coast Geraldton Ballina Kalgoorlie Tamworth Coffs Harbour Perth Port Macquarie Mildura Newcastle Sydney Esperance Adelaide Albany Canberra Albury Etihad Destinations Melbourne Codeshare Partner Destinations Launceston Wellington Hobart Christchurch Etihad Future Destinations Queenstown Dunedin Etihad Unique Cargo Destinations Round-the-World freighter service Hamilton Rotorua Honolulu Auckland
FEB 21 OUR PEOPLE Etihad Airways is one of the world s leading airlines, and its continued success will be driven by its people, and its ability to source, develop, engage and deliver a highly-focused, multicultural workforce that is committed to its customers, and to each other. TOTAL EMPLOYEES: 2,7 (1 nationalities) EMPLOYEE GROWTH ( Persons) Total subsidiaries & JVs International 2,,177 12,8 Core Staff Etihad Airways Employees (2,) UAE Based (18,) 2 2 1 1 2,2 Pilots,18 Crew 2 27 28 29 21 211 212 21 21 DEC 21 EMIRATI EMPLOYEES:,18 (.% of core workforce) 9 On International Assignment EY & EQUITY PARTNER HEADCOUNT: 72, Alitalia 11,8 UAE National Sourcing & Development As the UAE s national airline, Etihad Airways is committed to building a successful Emirati workforce (currently. per cent of the core workforce) with strong career paths to develop sustainable human resources for Etihad Airways and the UAE. In Training Programmes (excluding cadets) Senior Executives & Managers 1,82 91 Managers 29 197 79 2 Pilots & Crew Core Staff Cadets Virgin Australia 9, Jet Airways 1,27 Air Seychelles 7 airberlin 8,781 Etihad Regional 2 Air Serbia 1, Etihad Airways (inc subsidiaries) 2,7
FEB 21 OUR COMMUNITY Etihad Airways continues to drive economic growth According to the latest study by leading global advisory firm, Oxford Economics, Etihad Airways, together with its subsidiary and joint venture organisations, continued to play a crucial role in supporting and driving economic growth in the UAE across the following three key areas: Core Economic Contribution: The core economic growth contributions are classified into a number of key areas: direct (within Etihad), indirect (suppliers to Etihad), induced (spending of direct and indirect employees) and catalytic (impacts on other industries). In 21, Etihad Airways core operations and capital expenditure contributed a total of US$. billion to Abu Dhabi and supported over 7, jobs in total. CORE (Operational + Capital) Impact (21-22) 1 12 9 11 89 12. 7 9.2. 21 217 22 12 1 8 2 JOBS THOUSANDS GDP billions Jobs Connectivity Economic Contribution: Etihad Airways also played an important role in improving air links between Abu Dhabi and the rest of the global economy, which was estimated at US$ 9.9 billion, and helped sustain over 12, jobs in Abu Dhabi in 21. CONNECTIVITY Impact (21-22) 2 22 2 172 12 2.1 1 1.8 1 9. 2 2 1 1 JOBS THOUSANDS GDP billions Jobs 21 217 22 TOURISM Impact (21-22) Tourism Economic Contribution: Etihad Airways services around the world acted as a critical facilitator for the UAE s domestic tourism industry, which contributed US$ 9 million and 12,1 jobs in 21. 2 1 12 19 2.2 1..9 21 217 22 27 2 2 1 1 JOBS THOUSANDS GDP billions Jobs Partners contribution: Etihad Airways strategic equity partners continued to support the economic growth of the UAE in 21, and had a core economic contribution of US$ 11 million and supported 1, jobs in the Emirate of Abu Dhabi. In addition they had a positive tourism impact, contributing over US$ million to the Abu Dhabi tourism industry, and provided connectivity benefits of almost US$8 million. PARTNER Impact (21-22) 8 7 2 1 1.. 797 1 11 21 217 22 12 9 1 JOBS THOUSANDS GDP millions Jobs 7
FEB 21 OUR LATEST AWARDS Air Transport World Awards 21 Airline of the Year Global Transport Finance Magazine 21 Middle East Debt Financing Deal of the Year Award International Financing Review Magazine 21 Emerging Europe, Middle East and Africa Bond of the Year Award World Travel Awards 21 World s Leading Airline World s Leading Airline - First Class World s Leading Airline Inflight Entertainment World s Leading Cabin Crew Ultratravel Middle East Awards (ULTRAs) 21 Best First Class 21 MENA HR Excellence Awards Nationalisation Initiative of the Year 21 World Air Cargo Awards Cargo Airline of the Year 21 World Travel Awards Middle East Middle East s Leading Airline Middle East s Leading Cabin Crew 21 Business Traveller Middle East Awards Airline with Best Frequent Flyer Program Best Airport Lounge in the Middle East 21 Freddie Awards Best Elite Program (Etihad Guest) Best Affinity Credit Card (ADIC Etihad Guest Card) ADEAP Awards for Excellence 21 Best Employee Technical Excellent Entity in Human Resources Development Excellent Entity in Risk Management & Sustainable Business Outstanding Internal Improvement 8