CHARACTERISTICS OF TRAVELERS FROM AUSTRALIA TO CALIFORNIA 2013

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CHARACTERISTICS OF TRAVELERS FROM AUSTRALIA TO CALIFORNIA 2013 In 2013, was California s third largest overseas market to California with approximately 553,000 visitors to California. It was surpassed by the U.K with 652,000 visitors and by China with 818,000. Collectively visitors from spent approximately $990 million in California. n visitors to California during 2013 reported spending $166 per day during a 10.8 night average stay or approximately $1,791 per visitor. The average spending for all overseas visitors to California was about $1,940 ($159 per day; 12.2 nights in California). Total U.S. Arrivals 1 California Market Share 2 Visitors to California (est.) Year 2003 405,698 49.5% 201,000 2004 519,955 49.2% 256,000 2005 581,773 51.2% 298,000 2006 603,275 49.2% 297,000 2007 669,536 49.0% 328,000 2008 689,927 49.1% 339,000 2009 723,576 50.0% 362,000 2010 904,247 54.6% 494,000 2011 1,037,852 53.0% 550,000 2012 1,122,180 46.5% 522,000 2013 1,205,060 45.9% 553,000 1) U.S. Dept of Homeland Security, I-94 International Arrival Records. 2) U.S. Dept. of Commerce, NTTO, Survey of International Air Travelers. Number of to CA, 2004-2013 (in 000s) 700 600 500 400 300 256 298 297 328 339 362 494 550 522 553 200 100 0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Source: U.S. Dept. of Commerce, National Travel and Tourism Office, Survey of International Air Travelers. n Visitors to California 2013 1

The volume of visitors to California from was relatively flat throughout the decade of the 1990s, ranging from 260,000 to about 290,000 each year. Visitation from peaked in 2000 at 328,000, but then dropped to a low of 199,000 in 2002 (post 9-11). The volume of n visitors to California has experienced strong recovery since 2003 and reached a record 553,000 visitors in 2013 making it California s third largest overseas market. n Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals from to California were similar in 2013 as in 2011 and 2012. n resident arrivals at California ports-of-entry have demonstrated consistent peaks in June, September and December. In 2013, n residents also showed an increase in arrivals during the months of May and August. The lowest volumes of arrivals were recorded in February each year. Residents of Monthly Port of Entry Arrivals to CA 2011-2013 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 2011 2012 2013 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Source: U.S. Department of Homeland Security, I-94 International Arrival Records. CIC Research, Inc. n Visitors to California 2013 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors from are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers from are more likely to: Travel to California for vacation/holiday purposes Make use of a travel agency office as a trip planning source and means of booking air trip Have a decidedly longer trip planning and advance airline booking horizon Choose an airline based on airfare as a main factor Travel in economy/tourist/coach Travel with their spouse/partner or with family/relatives Stay in a hotel/motel Be on their first trip to the U.S. Visit Los Angeles, Las Vegas, New York City, Anaheim-Santa Ana and the island of Oahu while in the U.S. Engage in many leisure activities including: going on guided tours, attending concerts/plays/musicals, casinos/gambling, art galleries/museums, amusement/theme parks, visiting historical locations, and national parks/monuments Make use of air travel between U.S cities, taxicabs/limousines, a ferry/river taxi/short scenic cruise and city subway/tram/bus as means of transportation while in the U.S. Spend more while in the U.S. Have a higher average annual income Conversely, visitors from are less likely to: Travel to California for business/professional purposes Be traveling alone to the U.S. Stay in a private home Stay in California during most of their stay in the U.S. n Visitors to California 2013 3

Trip & Traveler Characteristics Characteristics of Travelers from to California, 2013 from Primary Purpose of Trip Vacation/Holidays 52% 79% 90% Visit Friends/Relatives 17% 9% 10% Business 15% 4% - Convention/Conference 9% 5% - Other Purpose 8% 3% - Purpose of Trip** Vacation/Holidays 64% 89% 98% Visit Friends/Relatives 32% 27% 28% Business 20% 6% 1% Convention/Conference 12% 6% 1% Sources Used to Plan Trip** Airline 43% 34% 34% Online Travel Agency 31% 36% 40% Travel Agency Office 26% 52% 56% Personal Recommendation 26% 32% 34% Travel Guide 15% 12% 14% Corporate Travel Department 14% 10% 5% Tour Operator/Travel Club 9% 9% 9% National/State/City Travel Office 8% 9% 10% Advance Planning for Trip 7 days or less 5% 1% <1% 8-30 days 27% 12% 9% 31-60 days 17% 8% 7% 61-90 days 14% 10% 11% More than 3 Months 36% 68% 73% Average Planning Time in Days 105 days 174 days 186 days Advance Airline Reservations 7 days or less 10% 4% 3% 8-30 days 35% 19% 16% 31-60 days 17% 12% 10% 61-90 days 13% 14% 14% 91-120 days 8% 17% 19% 121-180 days 9% 20% 23% 6 Months or More 7% 15% 15% Average Booking in Days 72 days 115 days 122 days ** Multiple response question. Table may add to more than 100%. n Visitors to California 2013 4

Characteristics of Travelers from to California (2013 - cont.) Trip & Traveler Characteristics from Means of Booking Air Trip** Travel Agency Office 31% 58% 62% Airlines Directly 28% 23% 24% Internet Booking Service 24% 15% 16% Corporate Travel Department 15% 8% 3% Tour Operator/Travel Club 9% 4% 4% Other 2% <1% 1% Main Factor in Selecting Airline Airfare 29% 39% 40% Non-Stop Flights 17% 8% 8% Convenient Schedule 15% 14% 16% Mileage Bonus/Frequent Flyer Program 9% 9% 8% Previous Good Experience 9% 5% 5% Safety Reputation 6% 9% 11% Loyalty to Carrier 4% 6% 6% Other 4% 4% 3% In-flight Service Reputation 3% 3% 3% Employer policy 3% 2% 1% On-time Reputation 2% 1% 1% Airline Seating Area Economy/Tourist/Coach 79% 90% 90% Executive/Business 10% 5% 3% Premium Economy 10% 5% 6% First Class 1% 1% 1% Use of Package Yes 15% 17% 18% No 85% 83% 82% Travel Package Includes** Attractions/Events/Entertainment 7% 12% 12% Bus/Coach 7% 11% 11% Guided Tours 6% 9% 10% Meals 6% 6% 6% Rental Car 5% 6% 7% Tour Guide for Entire Trip 4% 2% 3% Airfare and Accommodation Only 3% 1% 1% Cruise 2% 2% 2% Recreation 1% 2% 1% ** Multiple response question. Travel package must include airfare and accommodation and may include others. n Visitors to California 2013 5

Characteristics of Travelers from to California (2013 - cont.) Trip & Traveler Characteristics from Travel Companions** Traveling Alone 61% 50% 39% Spouse/Partner 21% 35% 44% Family/Relatives 13% 14% 17% Friends 6% 8% 10% Business Associates 4% 1% - Tour Group 1% - - Average Travel Party Size 1.6 1.7 1.9 Median Travel Party Size 1.0 1.0 2.0 Type of Lodging** Hotel / Motel 76% 86% 87% Private Home 27% 13% 12% Other 6% 5% 6% Length of Stay Mean Nights in the U.S. 22.5 nights 24.9 nights 24.6 nights Mean Nights in California 12.2 nights 10.8 nights 9.3 nights % of California Nights 54% 43% 38% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 28% 44% 49% Average Trips to the U.S. in Past Year 1.7 trips 1.2 trips 1.1 trips Average Number of States Visited 2.0 states 3.0 states 3.1 states Average Number of Destinations Visited 3.0 dest. 4.0 dest. 4.3 dest. Places Visited in the U.S.** Los Angeles 59% 67% 70% San Francisco 47% 42% 44% Las Vegas 30% 51% 57% New York City 16% 38% 43% San Diego 13% 13% 12% Anaheim-Santa Ana 8% 18% 21% Flagstaff-Grand Canyon-Sedona 7% 6% 6% San Jose 6% 2% <1% DC Metro Area 4% 7% 8% Monterey-Salinas 4% 2% 2% Oahu 4% 24% 27% Santa Barbara 3% 1% 2% Riverside/San Bernardino 3% 2% 2% Chicago 3% 5% 5% Seattle 3% 5% 4% Sacramento 3% 1% 1% Miami 3% 7% 8% ** Multiple response question. Table may add to more than 100%. n Visitors to California 2013 6

Characteristics of Travelers from to California (2013 - cont.) Trip & Traveler Characteristics from Activities Experienced While in the U.S.** Shopping 88% 96% 96% Sightseeing 84% 93% 96% National Parks/Monuments 49% 66% 69% Experience Fine Dining 43% 55% 56% Small Towns/Countryside 41% 47% 52% Amusement/Theme Parks 38% 53% 60% Historical Locations 37% 54% 60% Guided Tours 33% 62% 68% Art Gallery/Museums 30% 42% 46% Casino/Gamble 25% 43% 49% Cultural/Ethnic Heritage Sites 21% 28% 31% Concert/Play/Musical 20% 42% 48% Transportation While in the U.S.** Air Travel between U.S. Cities 46% 80% 84% Rented Auto 43% 39% 41% Auto, Private or Company 37% 41% 42% City Subway/Tram/Bus 33% 53% 54% Taxicab/Limousine 33% 58% 58% Bus between Cities 18% 26% 28% Ferry/River Taxi/Srt. Scenic Cruise 12% 29% 32% Railroad between Cities 8% 13% 13% Rented Bicycle/Motorcycle/Moped 5% 6% 6% Cruise Ship/River Boat 1+ Nights 4% 11% 13% Motor Home/Camper 2% 1% 1% Visitor Spending in the U.S.*** CA Visitor Spending in the U.S. per Visitor $3,577 $4,129 $4,336 Per Visitor Per Day (CA) $159 $166 $176 Per Visitor/Trip (California) $1,940 $1,791 $1,639 Spending by Category (Per Visitor/Trip) Accommodations 29.1% 26.1% 24.4% Air Transportation in the U.S. 6.9% 8.8% 9.5% Entertainment 12.2% 16.9% 18.1% Food/Beverages 17.8% 21.6% 20.1% Gifts/Souvenirs 21.9% 19.7% 21.0% Ground Transportation in the U.S. 5.6% 3.8% 3.6% Other 6.3% 3.0% 3.3% ** Multiple response question. The column may sum to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics n Visitors to California 2013 7

Characteristics of Travelers from to California (2013 - cont.) Trip & Traveler Characteristics from Payment Method for Trip Expenses Purchases Using Credit Card 44% 35% 33% Cash from Home/Travelers Checks 26% 19% 21% Cash Adv./Wdrawal Using Credit Card 18% 16% 13% Cash Adv./Wdrawal Using Debit Card 7% 16% 18% Purchases Using Debit Card 6% 15% 16% Age Average Age - Males 42 years 44 years 45 years Average Age - Females 39 years 40 years 39 years Occupation Mgmt., Business, Science, & Arts 44% 41% 41% Service Occupations 11% 6% 6% Student 11% 7% 6% Sales and Office 10% 13% 11% Retired 8% 14% 15% Homemaker 5% 5% 5% Prod., Trans., & Material Moving 4% 3% 4% Military/Government 4% 6% 7% Nat. Res., Const., & Maintenance 3% 5% 6% Other 2% <1% <1% Annual Household Income Under $20,000 15% 6% 6% $20,000 - $39,999 14% 8% 8% $40,000 - $59,999 14% 13% 13% $60,000 - $79,999 12% 12% 11% $80,000 - $99,999 10% 12% 13% $100,000 - $119,999 8% 8% 8% $120,000 - $139,999 6% 6% 6% $140,000 - $159,999 5% 9% 10% $160,000 - $179,999 3% 3% 3% $180,000 - $199,999 3% 6% 4% $200,000 and over 12% 18% 19% Average Annual Income $100,889 $125,395 $125,348 n Visitors to California 2013 8