CHARACTERISTICS OF TRAVELERS FROM THE UNITED KINGDOM TO CALIFORNIA

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CHARACTERISTICS OF TRAVELERS FROM THE UNITED KINGDOM TO CALIFORNIA - 2015 The UK was California s second largest overseas market with approximately 705,000 visitors to California in 2015, up from 686,000 visitors in 2014. Collectively, visitors spent approximately $1,044 million in California in 2015, up from $905 million in 2014. UK visitors to California during 2015 reported spending $132 per day during an 11.2 night average stay or approximately $1,482 per visitor. The average spending for all overseas visitors to California was about $1,979 ($157 per day; 12.6 nights in California). Visitors From the United Kingdom Total U.S. Arrivals 1 California Market Share 2 California (est.) Year 2005 4,344,957 16.6% 721,000 2006 4,176,211 16.0% 667,000 2007 4,497,858 15.8% 709,000 2008 4,564,895 16.1% 734,000 2009 3,899,167 15.2% 591,000 2010 3,850,864 15.8% 610,000 2011 3,835,300 17.1% 656,000 2012 3,763,381 16.9% 635,000 2013 3,835,308 17.0% 652,000 2014³ 3,972,655 17.3% 686,000 2015³ 4,329,250 16.3% 705,000 1) U.S. Dept. of Homeland Security, Form I-94, Non-Resident Arrival Records. 2) U.S. Dept. of Commerce, NTTO, "Survey of International Air Travelers." 3) Sourced from Tourism Economics. 1,000 Number of the U.K. to CA, 2005-2015 (in 000s) 800 600 721 667 709 734 591 610 656 635 652 686 705 400 200 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Sources: U.S. Dept. of Commerce, National Travel and Tourism Office, Revised by Tourism Economics for Visit California (October, 2015). UK California 2015 1

In 2012 the People s Republic of China passed and Japan to become the largest origin market for overseas visitors to California. The UK had been ranked the number one overseas market to California each year from 2002 to 2011, but has still not recovered to the 1998 peak of 843,000 visitors to the state. There has, however, been a slow but steady increase in visitors to California since 2012. UK Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals to California were generally higher in 2015 compared with 2014 and 2013. UK residents arriving at California ports-of-entry peaked in August and September. The lowest volumes were recorded in January, February, and November. 70,000 60,000 50,000 40,000 30,000 20,000 10,000 0 Residents of the U.K. Monthly Port of Entry Arrivals to CA 2013-2015 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2013 2014 2015 Sources: U.S. Department of Homeland Security, I-94 International Arrival Records, CIC Research, Inc., Visitor volume and spending estimates for California were prepared by Tourism Economics under a separate contract to Visit California. UK California 2015 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers are more likely to: Plan and book their air trip directly with the airline Have a decidedly longer trip planning and advance airline booking horizon Sit in premium economy class Travel with a spouse Visit historical locations or go on guided tours while in the U.S. Spend their travel dollars on entertainment as well as food/beverages Have a higher annual household income Be retired Conversely, visitors are less likely to: Book their air trip via a travel agency office Be on their first trip to the U.S. Visit Los Angeles as part of their trip Spend their travel dollars in the U.S. or in California Spend their travel dollars on gifts or souvenirs UK California 2015 3

Trip & Traveler Characteristics Characteristics of Travelers from The United Kingdom to California, 2015 CA* Primary Purpose of Trip Vacation/Holidays 54% 61% 75% Visit Friends/Relatives 18% 21% 25% Business 13% 11% - Convention/Conference 9% 6% - Other Purpose 6% 1% - Purpose of Trip** Vacation/Holidays 67% 73% 85% Visit Friends/Relatives 34% 37% 41% Business 17% 14% 1% Convention/Conference 12% 7% <1% Sources Used to Plan Trip** Airline 43% 53% 54% Online Travel Agency 34% 36% 39% Personal Recommendation 29% 25% 29% Travel Agency Office 23% 17% 18% Travel Guide 15% 16% 18% Corporate Travel Department 12% 10% 2% Tour Operator/Travel Club 9% 12% 13% National/State/City Travel Office 7% 4% 4% Advance Planning for Trip 7 days or less 5% 3% 3% 8-30 days 24% 16% 9% 31-60 days 19% 15% 15% 61-90 days 15% 13% 13% More than 3 Months 38% 53% 61% Average Planning Time in Days 108 days 141 days 158 days Advance Airline Reservations 7 days or less 8% 7% 5% 8-30 days 33% 20% 14% 31-60 days 20% 17% 17% 61-90 days 13% 12% 12% 91-120 days 9% 10% 11% 121-180 days 10% 13% 16% 6 Months or More 8% 21% 26% Average Booking in Days 76 days 111 days 127 days ** Multiple response question. Table may add to more than 100%. UK California 2015 4

Characteristics of Travelers from the United Kingdom to California (2015 - cont.) Trip & Traveler Characteristics CA* Means of Booking Air Trip** Airlines Directly 31% 40% 41% Internet Booking Service 29% 26% 28% Travel Agency Office 26% 16% 16% Corporate Travel Department 12% 10% 2% Tour Operator/Travel Club 9% 12% 15% Other 1% 2% 3% Main Factor in Selecting Airline Airfare 29% 30% 31% Non-Stop Flights 17% 20% 19% Convenient Schedule 15% 15% 16% Previous Good Experience 9% 12% 13% Mileage Bonus/Frequent Flyer Program 8% 6% 5% Safety Reputation 9% 4% 4% Loyalty to Carrier 3% 4% 4% In-flight Service Reputation 3% 3% 3% Employer policy 3% 2% 1% On-time Reputation 2% <1% <1% Other 3% 5% 5% Airline Seating Area Economy/Tourist/Coach 82% 77% 78% Premium Economy 10% 20% 19% Executive/Business 8% 3% 2% First Class 1% 1% 1% Use of Package Yes 14% 11% 13% No 86% 90% 87% Travel Package Includes** Attractions/Events/Entertainment 6% 2% 2% Meals 6% 1% 1% Bus/Coach 6% 2% 3% Guided Tours 6% 1% 2% Rental Car 4% 4% 5% Tour Guide for Entire Trip 5% 1% 1% Airfare and Accommodation Only 3% 3% 4% Cruise 2% 1% 2% Recreation 1% <1% 1% ** Multiple response question. Travel package must include airfare and accommodation and may include others. UK California 2015 5

Characteristics of Travelers from the United Kingdom to California (2015 - cont.) Trip & Traveler Characteristics CA* Travel Companions** Traveling Alone 59% 57% 45% Spouse/Partner 22% 30% 40% Family/Relatives 15% 14% 18% Friends 6% 4% 5% Business Associates 4% 1% - Tour Group 1% - - Average Travel Party Size 1.7 1.6 1.8 Median Travel Party Size 1.0 1.0 2.0 Type of Lodging** Hotel / Motel 73% 79% 79% Private Home 32% 32% 35% Other 6% 6% 6% Length of Stay Mean Nights in the U.S. 22.6 nights 22.2 nights 22.7 nights Mean Nights in California 12.6 nights 11.2 nights 10.4 nights % of California Nights 52% 50% 46% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 28% 15% 16% Average Trips to the U.S. in Past Year 1.7 trips 1.6 trips 1.5 trips Average Number of States Visited 2.0 states 1.9 states 2.0 states Average Number of Destinations Visited 3.1 dest. 3.3 dest. 3.6 dest. Places Visited in the U.S.** Los Angeles 60% 50% 53% San Francisco 45% 50% 51% Las Vegas 30% 29% 35% New York City 15% 10% 11% San Diego 14% 18% 19% Anaheim-Santa Ana 8% 8% 9% Flagstaff-Grand Canyon-Sedona 7% 7% 8% San Jose 6% 6% 4% DC Metro Area 5% 3% 3% Monterey-Salinas 5% 7% 8% Santa Barbara 4% 7% 8% Riverside/San Bernardino 4% 7% 8% Oahu 3% 2% 2% Seattle 3% 3% 3% Chicago 3% 3% 3% Miami 2% 2% 2% Sacramento 2% 4% 5% ** Multiple response question. Table may add to more than 100%. UK California 2015 6

Characteristics of Travelers from the United Kingdom to California (2015 - cont.) Trip & Traveler Characteristics CA* Activities Experienced While in the U.S.** Shopping 87% 89% 91% Sightseeing 83% 89% 92% National Parks/Monuments 51% 57% 62% Small Towns/Countryside 42% 50% 54% Experience Fine Dining 40% 44% 45% Amusement/Theme Parks 39% 33% 36% Historical Locations 34% 43% 47% Guided Tours 31% 40% 46% Art Gallery/Museums 33% 33% 35% Casino/Gamble 24% 26% 31% Cultural/Ethnic Heritage Sites 20% 20% 22% Concert/Play/Musical 20% 21% 24% Transportation While in the U.S.** Rented Auto 44% 46% 50% Air Travel between U.S. Cities 44% 39% 40% Auto, Private or Company 37% 34% 35% City Subway/Tram/Bus 31% 33% 32% Taxicab/Limousine 31% 36% 33% Bus between Cities 19% 13% 13% Ferry/River Taxi/Srt. Scenic Cruise 10% 14% 16% Railroad between Cities 7% 5% 5% Rented Bicycle/Motorcycle/Moped 5% 7% 7% Cruise Ship/River Boat 1+ Nights 4% 6% 7% Motor Home/Camper 2% 2% 2% Visitor Spending*** CA Visitor Spending in the U.S. per Visitor $3,401 $2,678 $2,690 Per Visitor Per Day (CA) $157 $132 $131 Per Visitor/Trip (California) $1,979 $1,482 $1,361 Spending by Category (Per Visitor/Trip) Accommodations 31.5% 31.4% 25.5% Air Transportation in the U.S. 5.9% 4.5% 4.8% Entertainment 12.9% 18.3% 21.7% Food/Beverages 19.9% 25.4% 26.7% Gifts/Souvenirs 19.2% 11.9% 12.8% Ground Transportation in the U.S. 6.3% 4.0% 4.0% Other 4.2% 4.3% 4.6% ** Multiple response question. Table may add to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics. UK California 2015 7

Characteristics of Travelers from the United Kingdom to California (2015 - cont.) Trip & Traveler Characteristics CA* Payment Method for Trip Expenses Purchases Using Credit Card 43% 35% 33% Cash from Home/Travelers Checks 27% 31% 33% Cash Adv./Wdrawal Using Credit Card 18% 17% 17% Cash Adv./Wdrawal Using Debit Card 6% 9% 10% Purchases Using Debit Card 6% 8% 8% Age Average Age - Males 41 years 43 years 45 years Average Age - Females 38 years 36 years 41 years Occupation Mgmt., Business, Science & Arts 46% 46% 40% Service Occupations 11% 8% 8% Student 12% 7% 7% Sales and Office 11% 9% 10% Retired 8% 15% 19% Homemaker 4% 4% 4% Prod., Trans., & Material Moving 3% 2% 2% Military/Government 3% 5% 6% Nat. Res., Const., & Maintenance 3% 3% 4% Other 1% <1% 1% Annual Household Income Under $20,000 15% 4% 4% $20,000 - $39,999 15% 10% 11% $40,000 - $59,999 15% 13% 15% $60,000 - $79,999 14% 19% 20% $80,000 - $99,999 10% 10% 11% $100,000 - $119,999 10% 8% 6% $120,000 - $139,999 4% 5% 4% $140,000 - $159,999 4% 11% 10% $160,000 - $179,999 3% 5% 5% $180,000 - $199,999 1% 2% 2% $200,000 and over 10% 13% 12% Average Annual Income $89,309 $113,513 $111,929 UK California 2015 8