NATALIE OOI Campus Delivery, Fort Collins EDUCATION

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NATALIE OOI 1480 Campus Delivery, Fort Collins 80523 720-380-7688 Natalie.Ooi@colostate.edu EDUCATION Year Degree, University 2013 PhD in Business and Economics, Monash University, Berwick, VIC Dissertation: Social capital and socio-cultural sustainability: Mountain resort tourism and the community of Steamboat Springs 2008 Bachelor of Business and Commerce (Honours), Monash University, Berwick, VIC Research focus: Sustainability of backpacker and volunteer tourism (Awarded First Class Honours) 2006 Bachelor of Business and Commerce (management major)/bachelor of Sport and Outdoor Recreation, Monash University, Gippsland, VIC ACADEMIC AWARDS AND ACHIEVEMENTS Year Award 2013 Monash University Postgraduate Publication Award ($6,000) 2010-2013 Donald Cochrane Scholar, Faculty of Business and Economics Excellence Scholarship ($10,000 per annum) 2010-2013 Deans Postgraduate Research Excellence Award, Faculty of Business and Economics ($4,722 per annum) 2010 2013 Australian Postgraduate Award ($22,500 per annum) 2008 University Medal for Undergraduate Excellence, Faculty of Business and Economics 2003 2006 Sir John Monash Scholarship ($6,000 per annum)

ACADEMIC EMPLOYMENT Graduate teaching 2014 Instructor NRRT655-001 Tourism Marketing Concepts and Applications (hybrid) 2014 Instructor NRRT655-801 Tourism Marketing Concepts and Applications (online) 2014 Guest Lecture NRRT679 Tourism in Australia Undergraduate teaching Year(s) Title Discipline/Subject University Evaluations (SETU) 2013 Tutor Tourism and the Environment La Trobe University 4.63* 2013 Tutor Hallmark Events La Trobe University Not available 2013 Tutor Festivals and Events Management 2013 Tutor Introduction to Tourism (Problem based learning) Tutor Introduction to Tourism (Problem based learning) Monash University 4.62* Monash University 4.45 Monash University 4.57* Tutor Introduction to Tourism Monash University 4.61* 2010 Tutor Festivals and Events Management * = Outstanding Monash University Not available Course development Development of a new ski area management program for CSU has included the following activities: Obtaining course and program approval from CSU Program and curriculum design through input from ski area managers Development of course content for 5 of the 6 courses Collaboration with TILT for the filming and editing of video interviews with ski area managers Management of a student hourly Program promotion: o Attendance of NSAA and tourism conferences o Networking and active engagement with ski area managers and industry representatives o Collaboration with Online Plus for content development and design of: NSAA journal article, brochure, poster, banner, promotional videos o Collaboration with Online Plus for content and design of online communication: Website, Facebook page, email marketing o Development of a marketing timeline for Fall 2015 recruitment

Other academic related employment Year(s) Title Discipline/Subject University/Organization 2014 Author of Instructor Resource Guides for upcoming tourism textbook Tourism management Wiley Publishers 2014 Research assistant Women s leadership Victoria University, Melbourne 2009 2013 Research assistant Tourism Monash University, Berwick 2008 Instructor Outdoor education Monash University, Peninsula ADDITIONAL EMPLOYMENT Year(s) Title Employer Location 2009-2010 Ski rental technician Steamboat Ski and Resort Corporation, USA 2004-2008 Outdoor Education Leader Korowa Anglican Girls School Melbourne, Australia PUBLICATIONS Refereed journal articles: Ooi, N., Laing, J., & Mair, J. (2014). Social capital as a heuristic device to explore sociocultural sustainability: a case study of mountain resort tourism in the community of, USA. Journal of Sustainable Tourism, 23(3), 417-436. Ooi, N., Mair, J., & Laing, J. (2014). The Transition from Seasonal Worker to Permanent Resident Social Barriers Faced within a Mountain Resort Community. Journal of Travel Research, 0047287514546226. Ooi, N. & Laing, J.H. (2010). Backpacker tourism: sustainable and purposeful? Investigating the overlap between backpacker tourism and volunteer tourism motivations, Journal of Sustainable Tourism, 18(2), 191-206. (Impact Factor : 3.000, Ranking: 2/35 Hospitality, Leisure, Sport & Tourism) Manuscripts in review: Ooi, N., Mair, J. & Laing, J.H. (under review) Sociocultural change facing ranchers in the Rocky Mountain West as a result of mountain resort tourism and amenity migration, Journal of Rural Studies.

CONFERENCE/SYMPOSIUM PRESENTATIONS Year Presentation Title Conference/Symposium Role Location 2013 Seasonal workers and the social barriers preventing community entry: The effects of transience on social capital within a mountain resort community Association of American Geographers Annual Meeting Presenter Los Angeles, CA Farewell is a local motto : The effect of transience on social capital within a mountain resort community 5 th Doctoral Colloquium, Monash University Sunway Campus Invited presenter Tioman Island, Malaysia The impact of mountain resort tourism development on ranching culture and identity within the Rocky Mountain West: A case study of Association of American Geographers Annual Meeting Presenter New York, NY The cowboy and his skis: Examining the impacts of mountain resort tourism development on ranching culture and identity in Council for Australasian University Tourism and Hospitality Education (CAUTHE) National Conference Poster Melbourne, VIC 2011 Exploring the socio-cultural sustainability of ski tourism development through the application of social capital theory: A case study of 7 th Biennial Symposium of Consumer Psychology of Tourism Hospitality, and Leisure of the International Academy of Culture, Tourism, and Hospitality Research and the 2nd International Symposium on Sustainable Tourism Management of the School of Tourism Development, Maejo University. Presenter at PhD workshop Chiang Mai, Thailand TRAINING 2014 Canvas LMS training x 5 sessions 2014 TILT Your Successful Online Course o Learning pedagogy and best practices for online course development and teaching

PROFESSIONAL AFFILIATIONS/ROLES Committees: 2015 Search Committee member for Online Plus course developer 2014 Committee member for HDNR Teaching Excellence Committee 2010 Tourism Research Unit Student representative, Monash University Membership: -2015 Association of American Geographers Council for Australasian University Tourism and Hospitality Education (CAUTHE) 2011 2013 Australia & International Tourism Research Unit, Monash University 2010 Tourism Research Unit, Monash University OTHER INTERESTS AND ACTIVITIES Skiing avid downhill skier. I have only just begun to explore the backcountry! Travel spent 2009 working and backpacking around Western USA, and 2007 backpacking and volunteering around South and Central America Outdoors hiking, skiing, rafting, canoeing Hiked the John Muir Trail in 2007 and led a number of 33 day expeditions as an outdoor educator Sports basketball (organised own teams, played representative level), mixed netball, women s Australian Rules Football (AFL) Environmental issues, ethical foods, and sustainable tourism and living