Civil and military air navigation services Our vision Our mission A public service mandate A sustainable approach

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Figures and Facts

Figures and facts Civil and military air navigation services The closest possible collaboration between civil and military air navigation services is essential if Switzerland s airspace is to be safely and efficiently managed. By providing integrated civil-and-military air navigation services (as it has done since 2001), skyguide meets both the Swiss Air Force s need to remain sufficiently effective to fulfil its mission of maintaining the country s airspace sovereignty and the civil aviation community s economic demands. Skyguide s integrated civil-and-military air navigation services enhance the flexibility of airspace use, to the benefit of all its users. A public service mandate Skyguide performs its services under a legal mandate issued by the Swiss Confederation and the Federal Office of Civil Aviation (FOCA), Switzerland s national aviation authority. This mandate requires skyguide to ensure the safe, fluid and cost-effective management of air traffic in Swiss airspace and in the adjacent airspace of neighbouring countries that has been delegated to its control. Skyguide s legally-prescribed duties and tasks entail providing civil and military air navigation services, aeronautical information and telecommunications services and the technical services required to install, operate and maintain the associated air navigation systems and facilities. Skyguide is fully committed to its public service mandate. Switzerland s air navigation service provider is an entrepreneurially-minded and customer-focused joint-stock company under Swiss private law which has its head office in Geneva and maintains further operations in Alpnach, Bern, Buochs, Dübendorf, Emmen, Grenchen, Locarno, Lugano, Meiringen, Payerne, St. Gallen-Altenrhein, Sion and Zurich. Our vision On a daily basis, we provide safe and reliable air navigation and related services. For our customers and partners, we embody continuous improvement in an innovative and entrepreneurial spirit. Our mission As a high reliability organisation, we are totally committed to safety. Together with our civil and military partners, we continuously improve our air navigation and related services. Within the European aviation network, we are a focussed innovator and act as creative co-operator. In this role, we create value-adding solutions in our core competence areas and help to implement and improve on them. A sustainable approach As a high reliability organisation, skyguide strives to achieve and maintain a dynamic balance between safety, capacity, costs and sustainability in the services it provides. The last of these components sustainability extends to the company s corporate responsibility in both social and environmental terms. Military mission effectiveness in terms of the Swiss Air Force s ability to perform its mandate to maintain the sovereignty of Swiss airspace is a further integral part of skyguide s overall brief. Skyguide pursues a progressive and social personnel policy that is based on reciprocal respect and on an appreciation of the individual and their position in the company. Skyguide further creates highly specialised jobs in a demanding technical field, and thereby helps develop tomorrow s skills and expertise within the Swiss economy. Environmental care has also become a major issue through out the aviation industry, and skyguide intends to further intensify its own contribution here. 2 3

Skyguide s airspace and infrastructures Grenchen Zurich Kloten Dübendorf St.Gallen Altenrhein Emmen Alpnach Buochs Payerne Bern Belp Meiringen Geneva Cointrin Sion Locarno Lugano Agno Civil locations Military locations Airspace managed by skyguide Delegated airspace Flight Information Region (FIR) Switzerland Flight zones used primarily by civil traffic with main airways Flight zones available for military traffic according to the Air Force s needs and reservations Mixed flight zones used according to the priorities of civil or military traffic Cross Border Area (CBA), military flight zone used in common with France and Italy Instrument landing systems (ILS) VOR/DME beacons Non-directional beacons and marker systems Direction finder systems Advanced Surface Movement Guidance and Control Systems (ASMGCS) Approach/departure radar systems Long-range radar systems 4 5

Instrument flights Total IFR flights 1 171 556 1 192 940 1.8% of which en-route traffic 690 253 712 830 3.2% Movements handled The following table shows the real sizes of skyguide s various centres and operating locations and the corresponding development of their IFR traffic. A distinction must be made here between a movement and a flight. Generally speaking, one flight will generate multiple flight movements registered at the various area control centres along its route, and will also generate two, one or no airport movements for skyguide, depending on whether its airport of departure and/or arrival is in the airspace controlled. Area control centres Geneva 642 163 656 443 2.2% Zurich 762 660 779 762 2.2% Total 1 404 823 1 436 205 2.2% IFR landings/departures Bern 20 984 17 117 + 22.6% Buochs 1 813 1 803 + 0.6% Donaueschingen 1 552 1 743 11.0% Friedrichshafen 16 877 18 777 10.1% Geneva 180 504 176 009 + 2.6% Grenchen 5 494 5 451 + 0.8% Les Eplatures 1 997 1 777 + 12.4% Lugano Agno 10 387 10 510 1.2% Sion 5 024 4 886 + 2.8% St. Gallen-Altenrhein 10 755 10 857 0.9% Zurich 261 461 268 384 2.6% Total 516 848 517 314 0.1% IFR flights all skyguide centres 4500 4000 3500 3000 2500 2000 1500 1000 500 0 01.01.1998 01.01.1999 01.01.2000 01.01.2001 01.01.2002 01.01.2003 01.01.2004 01.01.2005 01.01.2006 01.01.2007 01.01.2008 01.01.2009 01.01.2010 01.01.2011 Source: NMOC VFR flights Bern 38 660 43 462 11.1% Buochs 7 484 10 374 27.9% Geneva 15 746 12 996 + 21.2% Grenchen 74 450 63 106 + 17.9% Les Eplatures 8 970 12 680 29.3% Lugano Agno 11 604 14 184 18.2% Sion 35 740 39 042 8.5% St. Gallen-Altenrhein 18 954 19 032 0.4% Zurich 8 702 10 846 19.8% Total 220 310 225 722 2.4% Military aircraft movements 2012 saw a year-on-year decrease in military air traffic: Military aircraft movements 82 800 84 632 2.2% Tactical air force missions Skyguide managed 215 live/hot missions and 2 111 tactical missions for the Swiss Air Force in the course of the year. Total missions were around 5% down on prior-year levels, while the number of major exercises handled declined by 10%. 01.01.2012 6 7

Punctuality statistics 2012 proved another outstanding year for skyguide in punctuality performance terms. The 96.7% recorded was only 0.2 percentage points below the all-time record level achieved in 2011. Average ATFM delay per flight airport / en-route (skyguide airspace) Delay (in minutes) 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Source: OPAL data warehouse - NMOC 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Personnel numbers as of 31 December 2012 (in full-time equivalents) Kloten/ Regional by department Geneva Dübendorf airports Total Directorate * 26.4 20.2 46.6 Operations 316.1 443.8 126.0 885.9 Engineering & Technical Services 136.3 149.7 1.0 287.0 Corporate Development 19.7 2,0 21.7 Finance & Services 60.9 28.2 89.1 Safety, Security, Quality 19.0 26.6 45.6 Total 578.4 670.6 127.0 1 376.0 Total En route Airport 3.93 3.50 0.43 2.91 2.59 0.32 1.37 1.12 0.25 1.40 0.89 0.51 1.35 0.70 0.65 1.35 0.84 0.51 1.42 1.13 0.29 1.64 1.12 0.52 1.10 0.76 0.34 0.74 0.51 0.23 0.80 0.48 0.32 0.53 0.20 0.33 0.52 0.13 0.39 Temporary staff 1.7 10.5 12.2 * includes Human Resources and Corporate Communication On the en-route traffic front, the average delay per flight in 2012 amounted to just 0.13 minutes. The main reasons for these minimal delays were shortterm capacity bottlenecks (78%), meteorological conditions (which are, of course, beyond ATM s control: 11.5%), unavoidable occasional personnel shortages (8%), system maintenance (1.5%) and military activities (1%). Average ATFM delay per delayed flight (Europe & skyguide airspace) Delay (in minutes) 25 20 15 10 5 Source: OPAL data warehouse - NMOC Financial result 2012 in CHF million 2012 2011 Revenue 440.2 427.2 Personnel charges 279.5 263.1 Other operating expenses 130.8 136.1 Gross results 24.9 28.4 Prior-year profit/loss brought forward 14.0 49.7 Profit/loss to be carried forward 4.8 +25.7 Net results 6.1 4.4 0 Change (in %) Europe skyguide 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 19.1 2.3 2.4 5.1 1.6 +5.4 +0.1 +0.2 +2.6 +3.3 +22.9 18.0 18.2 7.9 16.3 +10.5 +6.2 5.3 +0.8 +7.1 5.4 2.4 +9.4 11.8 3.4 +1.8 On the arrivals/departures front, Geneva experienced a 9.7% increase in delays. This slight deterioration in performance was due primarily to adverse weather (which accounted for 41% of the delays concerned) and personnel shortages (which caused a further 21%). The rest of the delays were attributable to shortages of approach sector and runway capacity. Zurich saw a 24.6% increase in its arrival/departure delays. The delays here can be ascribed mainly to bad weather conditions (36%), insufficient runway capacity (35%) and airspace capacity shortages in the Bern TMA (20%). Germany s regulations unilaterally restricting the use of Southern German airspace (DVO) also prompted delays at Zurich which were beyond skyguide s control. 8 9

The technical systems used by the air navigation services NMOC Stripless: a major technological development One of the most remarkable technical innovations at the air traffic controller s workplace that skyguide has developed together with its SkySoft-ATM subsidiary has been the adoption since 2005 of a totally digitised working approach which has seen the abandonment of the profession s traditional flight strips. This approach, adopted for the moment in the upper airspace control, is unique in Europe. The stripless workstation is a significant technical advance EURO- CONTROL COM Aeronautical communication Customer AIS Flight Plan in terms of safety, capacity, efficiency and comfort; and it is a development that bears every comparison with the transition from manual cockpits to flyby-wire technology. In 2011 skyguide initiated a large programme for the extension of the stripless system to all sectors of its area control centres. Transmitter Exchange: France Italy Germany Regional airports Selfbriefing terminals Search and rescue Civil und military authorities Airlines Aeronautical information broadcast Voice/ Datalink Receiver Voice/ Datalink Transmitter Multi radar tracker FMP FDP DATA PROCESSING Exchange: France Italy Germany Austria NAVAIDS skyguide-net Exchange: France Italy Germany Austria swisscom-net RADAR Fallback Datalink NOTAM office Safety net correlation systeme INCH Visualisation VOR/DME VHF omni range ILS/Localizer + Glidepath + DME (Distance Measuring Equipment) Téléphone Telephone Headset Radar screen RADIOTELEPHONY (R/T) Aeronautical communication CONTROLLER'S WORKPLACE Weather + Infrastructure data The technical systems which are used to ensure the safety of air traffic can be divided into four types: 1) aeronautical communication systems (R/T & COM): radio transmitters/receivers and internal and external telephone lines, links for aeronautical message exchange, 2) radar systems, used to locate and track an aircraft s position, 3) flight data processing systems, used to precisely identify aircraft detected by radar and 4) air navigation aids (NAVAIDS), the facilities on the ground which mark out the airspace above. 10 11

Functional Airspace Block Europe Central (FABEC) Corporate Governance The Board of Directors Guy Emmenegger, Chairman of the board Since 2004 Chairs the Compensation and Public Affairs Committees. Bernhard Müller, Deputy chairman Since 2009 Member of the Projects and Safety Committees. Urs Althaus Since 2003 Chairs the Projects Committee and member of the Safety Committee. Jean-Yves Bonvin Since 2012 Chairs the Safety Committee and member of the Finance & Audit and Public Affairs Committees. Reto Hunger, skyguide staff representative Since 2003 Member of the Projects and Safety Committees. Urs M. Sieber Since 2003 Europe s air navigation service providers are united in their determination to enhance their performance and lower their costs. The initiative devised by the European Commission to create a Single European Sky (SES), in which Switzerland and skyguide are also closely involved, promises to meet the needs of all airspace users even with further increases in air traffic volumes in safety, capacity, cost efficiency and sustainability terms. Member of the Finance & Audit, Compensation and Public Affairs Committees. Hans-Peter Strodel Since 2007 Chairs the Finance & Audit Committee and member of the Compensation Committee. 12 13

Simon Maurer, Daniel Weder, Jeannette Haus (Head of Staff CEO), Robert Stadler, Hans Bracher (Human Resources) Roger Gaberell (Communications), Marc Bohren, Alex Bristol, Francis Schubert, The Executive Board Daniel Weder, CEO Since 2007 Member of the Board and Executive Committee of Aerosuisse (Swiss aviation s umbrella organisation), member of the FABEC ANSP Strategy Board and of the European Commission s Aviation Platform. Francis Schubert, Corporate Development, Deputy CEO Member of the Executive Board since 2001 Doctor in law, teaches aviation law at the Institute for Air & Space Law at McGill University in Montreal, Canada and at the law faculty of Lausanne University. Marc R. Bohren, Finance, Human Resources & Services Member of the Executive Board since 2000 Holds a master s degree from the CPCG together with various US commercial and stock-exchange qualifications. Alex Bristol, Operations Member of the Executive Board since 2011 B.A. University of Exeter, previously Head of Development & Investment Strategy of NATS, former air traffic controller. Simon Maurer, Safety, Security, Quality Member of the Executive Board since 2009 Holds a degree in physics from the University of Basel and a post-graduate diploma in business administration from the Swiss Federal Institute of Technology. Robert Stadler, Engineering & Technical Services Member of the Executive Board since 2008 Long working experience in information technology and IT management for various major providers of financial services in Switzerland. 14 15

In-depth information can be found in the skyguide Annual Report 2012 skyguide swiss air navigation services ltd p.o. box 796 CH-1215 geneva 15 tel +41 22 417 41 11 fax +41 22 417 45 47 www.skyguide.ch @ skyguide Figures and Facts/en/600/4.2013