CHARACTERISTICS OF TRAVELERS FROM THAILAND TO CALIFORNIA

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CHARACTERISTICS OF TRAVELERS FROM THAILAND TO CALIFORNIA - 2007 was one of California s overseas markets with approximately 34,000 visitors to California in 2007. Collectively visitors spent approximately $48 million in California. visitors to California during 2007 reported spending $125 per day during an 11.4 night average stay or approximately $1,425 per visitor. The average spending for all overseas visitors to California was about $1,166 ($111 per day; 10.5 nights in California). Visitors From California Market Share 2 Visitors to California (est.) Total Year U.S. Arrivals 1 1998 59,167 47.6% 28,000 1999 74,385 44.7% 33,000 2000 86,971 65.7% 57,000 2001 73,745 50.3% 37,000 2002 66,848 53.9% 36,000 2003 55,884 49.0% 27,000 2004 66,287 62.7% 42,000 2005 66,833 50.6% 34,000 2006 69,236 53.0% 37,000 2007 77,009 43.7% 34,000 1) U.S. Dept of Homeland Security, Form I-94, Non-Resident Arrival Records. 2) U.S. Dept of Commerce, Office of Travel & Tourism Industries, Number of Visitors to CA, 1998-2007 (in 000s) 80 60 57 40 28 33 37 36 27 42 34 37 34 20 0 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Source: International Trade Administration, Office of Travel and Tourism Industries. Visitors to California 2007 1

Visitor volume to California reached a high of 57,000 visitors in 2000. The number of visitors then dropped from 2001 through 2003 to a low of 27,000. For the last four years the number of overall visitors to the U.S. has increased, but California s market share of these visitors has generally declined, resulting in about 35,000 visitors per year for the last three years. Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers are more likely to: Travel to California to visit friends or relatives Get information from friends or relatives or a travel agent to plan their trip Have decidedly lower trip planning and advance airline booking horizons Book their air trip through a travel agent Select an airline due to airfare Mention schedule as a main factor in selecting an airline Fly in executive or business class Stay in a private home Visit Los Angeles as part of their trip Spend a higher percentage of their travel dollar on gifts or souvenirs Spend a lower percentage of their travel dollar on lodging Use cash to pay for trip expenses Have a managerial or executive occupation Have a lower average annual household income Conversely, visitors are less likely to: Travel to California for leisure/recreation/holiday purposes Use a personal computer to book their air trip Fly in economy/tourist/coach class Use a travel package Travel with a spouse Stay in a hotel or other paid lodging Visit cultural heritage sites or go on guided tours Have a professional or technical occupation Visitors to California 2007 2

Characteristics of Travelers from to California 2007 Primary Purpose of Trip /Recreation/Holidays 37% 20% 36% Visit Friends/Relatives 20 36 64 Business/Professional 31 27 - Convention/Conference 8 12 - Other Purpose 4 6 - Purpose of Trip** /Recreation/Holidays 55% 56% 68% Visit Friends/Relatives 38 58 81 Business/Professional 35 37 10 Convention/Conference 13 16 - Sources Used to Plan Trip** Airlines Directly 19% 19% 17% Corporate Travel Department 12 7 4 Personal Computer 36 32 31 Friends/Relatives 15 33 39 Newspapers/Magazines 3 7 9 State/City Travel Office 3 3 3 Tour Company 5 3 3 Travel Agency 48 62 61 Travel Guides 9 4 4 Advance Planning for Trip 7 days or less 9% 12% 11% 8-30 days 36 48 42 31-60 days 20 22 21 61-90 days 11 11 15 More than 3 Months 25 6 11 Average Planning Time in Days 81 49 61 Advance Airline Reservations 7 days or less 16% 24% 23% 8-30 days 43 57 46 31-60 days 16 13 21 61-90 days 8 4 8 91-120 days 6 1 2 121-180 days 6 1 1 6 Months or More 5 - - Average Booking in Days 55 27 34 ** Multiple response question. Table may add to more than 100%. Visitors to California 2007 3

Characteristics of Travelers to California Means of Booking Air Trip Airlines Directly 10% 5% 5% Corporate Travel Department 12 7 4 Personal Computer 18 5 3 Travel Agent 54 79 82 Travel Club - - - Tour Operator 4 2 3 Other/Don't Know 2 2 3 Main Factor in Selecting Airline Airfare 24% 38% 41% Schedule 16 26 25 Non-Stop Flight 12 4 1 Mileage Bonus/Frequent Flyer Program 11 11 10 Previous Good Experience 9 8 9 Safety Reputation 7 1 - Airline Loyalty 5 0 - In-flight Service 5 3 3 Employer policy 4 5 4 Other 6 5 7 Airline Seating Area Economy/Tourist/Coach 78% 59% 64% Executive/Business 19 35 33 First Class 4 6 3 Use of Package Yes 13% 3% 4% No 87 97 96 Advance Package Booking 7 days or less 5% 53% 0% 8-30 days 32 47 100 31-60 days 18 - - 61-90 days 11 - - 91-120 days 11 - - 121-180 days 8 - - 6 Months or More 15 - - Visitors to California 2007 4

Characteristics of Travelers to California Travel Companions** Business Associates 12% 8% - Family/Relatives 23 30 44% Friends 9 7 5 Spouse 25 15 20 Tour Group 2 - - Traveling Alone 41 48 42 Average Travel Party Size 1.5 1.4 1.5 Type of Lodging** Hotel / Motel 78% 62% 52% Private Home 29 48 62 Other 3 0 - Length of Stay Mean Nights in the U.S. 19.2 22.7 20.1 Mean Nights in California 10.5 11.4 13.2 % of California Nights 55% 50% 66% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 21% 20% 18% Average Trips to the U.S. in Past Year 2.0 1.8 1.5 Average Trips to the U.S. in Past 5 Years 6.6 5.8 5.0 Average Number of States Visited 2.0 1.8 1.8 Average Number of Destinations Visited 2.7 2.5 2.6 Places Visited in the U.S.** Los Angeles 51% 67% 59% San Francisco 44 40 49 Las Vegas 23 22 25 New York City 15 7 5 San Diego 12 8 7 San Jose 8 4 3 Anaheim 8 3 4 Grand Canyon 4 2 - Chicago 4 2 2 Yosemite 3 2 2 DC Metro Area 3 4 2 Seattle 3 5 3 Monterey 3 2 3 Sacramento 3 3 6 Riverside/San Bernardino 2 1 2 Oahu/Honolulu 2 - - Miami 2 1 1 Oakland 2 4 4 ** Multiple response question. Table may add to more than 100%. Visitors to California 2007 5

Characteristics of Travelers to California Activities Experienced While in the U.S.** Shopping 86% 89% 89% Dining Out 86 79 81 Sightseeing in Cities 51 53 66 Historical Places 37 33 41 Amusement/Theme Parks 33 33 41 Visiting Small Towns 31 34 39 National Parks 30 26 30 Touring Countryside 27 27 28 Cultural Heritage Sites 24 14 15 Casinos/Gambling 23 26 30 Art Gallery/Museum 21 18 22 Guided Tours 21 10 13 Transportation While in the U.S.** Taxi/Limousine 41% 34% 25% Airlines in U.S. 38 41 40 Rented Auto 36 30 30 Company or Private Auto 31 30 36 City Subway/Tram/Bus 21 15 13 Railroad between Cities 10 7 10 Bus between Cities 9 9 15 Motor Home/Camper 2 8 12 Spending by Category (Per Visitor/Trip) Lodging $657 $365 $163 Food/Beverages 399 495 467 Gifts/Souvenirs 364 676 698 Transportation in the U.S. 336 457 482 Entertainment 194 276 235 Expenses at the Airport 37 68 55 Other 148 504 113 Total Spending Per Visitor/Trip $2,135 $2,840 $2,212 Visitor Spending in the U.S. Per Travel Party Per Trip $3,235 $4,045 $3,356 Per Visitor/Trip 2,135 2,840 2,212 Per Person Per Day 111 125 110 ** Multiple response question. Table may add to more than 100%. Visitors to California 2007 6

Characteristics of Travelers to California Payment Method for Trip Expenses Credit Cards 54% 47% 41% Cash 39 49 55 Debit Cards 5 4 5 Travelers Checks 3 0 0 Age Average Age - Males 43.3 45.6 49.0 Average Age - Females 39.6 35.8 35.8 Occupation Manager/Executive 37% 50% 47% Professional/Technical 34 20 17 Student 7 9 10 Clerical/Sales 7 1 0 Retired 6 5 10 Other 10 15 17 Annual Household Income Under $20,000 8% 15% 17% $20,000 - $39,999 11 19 16 $40,000 - $59,999 13 15 14 $60,000 - $79,999 13 12 14 $80,000 - $99,999 12 4 7 $100,000 - $119,999 10 8 7 $120,000 - $139,999 7 7 6 $140,000 - $159,999 5 3 3 $160,000 - $179,999 3 2 - $180,000 - $199,999 3 2 2 $200,000 and over 16 13 14 Average Annual Income $101,300 $84,000 $82,400 Visitors to California 2007 7