CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2015

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CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2015 The South n region is a large and growing overseas market with approximately 492,000 combined visitors to California in 2015. Collectively visitors spent approximately $792 million in California. South n visitors to California during 2015 reported spending $122 per day during a 13.2 night average stay or approximately $1,610 per visitor. The average spending for all overseas visitors to California was about $1,979 ($157 per day; 12.6 nights in California). Visitors From South California Market Share 2 California (est.) Total Year U.S. Arrivals 1 2005 1,820,315 8.8% 160,000 2006 1,927,647 7.9% 152,000 2007 2,273,802 9.7% 220,000 2008 2,555,599 8.5% 216,000 2009 2,741,535 8.5% 233,000 2010 3,250,298 8.6% 280,000 2011 3,756,689 9.0% 337,000 2012 4,416,175 8.4% 371,000 2013 5,141,987 8.3% 427,000 2014³ 5,480,579 8.5% 467,000 2015³ 5,628,420 8.7% 492,000 1) U.S. Dept. of Homeland Security, Form I-94, Non-Resident Arrival Records. 2) U.S. Dept. of Commerce, NTTO, "Survey of International Air Travelers." 3) Sourced from Tourism Economics. Number of Visitors to CA, 2005-2015 (in 000s) 500 400 300 200 160 152 220 215 233 280 337 371 427 467 492 100 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Sources: U.S. Dept. of Commerce, National Travel and Tourism Office, Revised by Tourism Economics for Visit California (October, 2015). South n California 2015 1

In 1997 the volume of visitors to California was at its highest level of 427,000 visitors. Over the next six years this volume decreased to 148,000 visitors in 2003, and fluctuated up and down until 2006. There has since been a steady growth in the visitor volume from 152,000 visitors in 2006 to 492,000 visitors in 2015, surpassing the peak level of visitors to California experienced in the late 1990s. South n Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals to California were similar in most months of 2015 compared with 2014 and 2013. In 2015, South n resident arrivals at California ports-of-entry peaked in July. The lowest volumes were recorded in February and November. 35,000 30,000 25,000 20,000 15,000 10,000 5,000 0 2013 2014 2015 Residents of South Monthly Port of Entry Arrivals to CA 2013-2015 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Sources: U.S. Department of Homeland Security, I-94 International Arrival Records, CIC Research, Inc., Visitor volume and spending estimates for California were prepared by Tourism Economics under a separate contract to Visit California. South n California 2015 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers are more likely to: Travel to the U.S. for the purpose of vacation/holiday Make use of an online travel agency or personal recommendations Book their air trip with the airlines directly Consider the airfare as the main factor in selecting an airline Visit Miami while on their trip to the U.S. Visit amusement/theme parks and attend concerts/plays/musicals Use a rented auto for transportation while in the U.S. Spend more in the U.S. per visitor Spend a proportion of their travel dollars on gifts/souvenirs Pay for trip expenses with cash from home/travelers checks Have a lower average annual income Conversely, visitors are less likely to: Consider a non-stop flight as a main factor in selecting an airline Make use of a package for their trip Be on their first trip to the U.S. Spend a proportion of their travel dollars on accommodation South n California 2015 3

Trip & Traveler Characteristics Characteristics of Travelers from South to California 2015 CA* Leisure Visitors Primary Purpose of Trip Vacation/Holidays 54% 61% 81% Visit Friends/Relatives 18% 15% 19% Business 13% 8% - Convention/Conference 9% 9% - Other Purpose 6% 8% - Purpose of Trip** Vacation/Holidays 67% 78% 91% Visit Friends/Relatives 34% 31% 32% Business 17% 10% <1% Convention/Conference 12% 13% 1% Sources Used to Plan Trip** Airline 43% 50% 52% Online Travel Agency 34% 44% 46% Personal Recommendation 29% 41% 47% Travel Agency Office 23% 14% 9% Travel Guide 15% 17% 20% Corporate Travel Department 12% 13% 7% Tour Operator/Travel Club 9% 5% 3% National/State/City Travel Office 7% 14% 15% Advance Planning for Trip 7 days or less 5% 4% 3% 8-30 days 24% 21% 18% 31-60 days 19% 20% 19% 61-90 days 15% 16% 18% More than 3 Months 38% 39% 42% Average Planning Time in Days 108 days 102 days 106 days Advance Airline Reservations 7 days or less 8% 6% 3% 8-30 days 33% 32% 26% 31-60 days 20% 19% 22% 61-90 days 13% 18% 18% 91-120 days 9% 12% 15% 121-180 days 10% 10% 12% 6 Months or More 8% 3% 3% Average Booking in Days 76 days 72 days 82 days ** Multiple response question. Table may add to more than 100%. South n California 2015 4

Characteristics of Travelers to California (2015 - cont.) Trip & Traveler Characteristics CA* Leisure Visitors Means of Booking Air Trip** Airlines Directly 31% 41% 43% Internet Booking Service 29% 35% 38% Travel Agency Office 26% 19% 16% Corporate Travel Department 12% 10% 6% Tour Operator/Travel Club 9% 7% 7% Other 1% 2% 1% Main Factor in Selecting Airline Airfare 29% 56% 59% Non-Stop Flights 17% 8% 8% Convenient Schedule 15% 11% 7% Previous Good Experience 9% 6% 6% Mileage Bonus/Frequent Flyer Program 8% 12% 14% Safety Reputation 9% 1% 1% Loyalty to Carrier 3% 3% 3% In-flight Service Reputation 3% - - Employer policy 3% 1% 1% On-time Reputation 2% 2% 1% Other 3% 1% 1% Airline Seating Area Economy/Tourist/Coach 82% 87% 88% Premium Economy 10% 8% 7% Executive/Business 8% 3% 2% First Class 1% 2% 3% Use of Package Yes 14% 5% 5% No 86% 95% 95% Travel Package Includes** Attractions/Events/Entertainment 6% 3% <1% Meals 6% 1% 1% Bus/Coach 6% 2% 3% Guided Tours 6% 1% 1% Rental Car 4% 3% 3% Tour Guide for Entire Trip 5% 1% 1% Airfare and Accommodation Only 3% 1% <1% Cruise 2% <1% <1% Recreation 1% <1% <1% ** Multiple response question. Travel package must include airfare and accommodation and may include others. South n California 2015 5

Characteristics of Travelers to California (2015 - cont.) Trip & Traveler Characteristics CA* Leisure Visitors from South Travel Companions** Traveling Alone 59% 59% 51% Spouse/Partner 22% 24% 32% Family/Relatives 15% 14% 17% Friends 6% 5% 7% Business Associates 4% 3% <1% Tour Group 1% <1% <1% Average Travel Party Size 1.7 1.7 1.8 Median Travel Party Size 1.0 1.0 1.0 Type of Lodging** Hotel / Motel 73% 74% 75% Private Home 32% 32% 32% Other 6% 7% 6% Length of Stay Mean Nights in the U.S. 22.6 nights 21.4 nights 16.8 nights Mean Nights in California 12.6 nights 13.2 nights 11.1 nights % of California Nights 52% 62% 66% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 28% 16% 14% Average Trips to the U.S. in Past Year 1.7 trips 1.8 trips 1.7 trips Average Number of States Visited 2.0 states 1.9 states 1.9 states Average Number of Destinations Visited 3.1 dest. 3.0 dest. 3.3 dest. Places Visited in the U.S.** Los Angeles 60% 66% 74% San Francisco 45% 45% 51% Las Vegas 30% 37% 45% New York City 15% 11% 11% San Diego 14% 18% 16% Anaheim-Santa Ana 8% 7% 7% Flagstaff-Grand Canyon-Sedona 7% 5% 6% San Jose 6% 4% 2% DC Metro Area 5% 2% 2% Monterey-Salinas 5% 9% 13% Santa Barbara 4% 9% 12% Riverside/San Bernardino 4% 3% 3% Oahu 3% 2% 3% Seattle 3% 1% 1% Chicago 3% 2% 1% Miami 2% 12% 12% Sacramento 2% 2% 2% ** Multiple response question. Table may add to more than 100%. South n California 2015 6

Characteristics of Travelers to California (2015 - cont.) Trip & Traveler Characteristics CA* Leisure Visitors Activities Experienced While in the U.S.** Shopping 87% 94% 95% Sightseeing 83% 83% 87% National Parks/Monuments 51% 55% 62% Small Towns/Countryside 42% 40% 44% Experience Fine Dining 40% 39% 44% Amusement/Theme Parks 39% 53% 57% Historical Locations 34% 38% 39% Guided Tours 31% 27% 29% Art Gallery/Museums 33% 36% 36% Casino/Gamble 24% 28% 26% Cultural/Ethnic Heritage Sites 20% 19% 18% Concert/Play/Musical 20% 28% 30% Transportation While in the U.S.** Rented Auto 44% 55% 60% Air Travel between U.S. Cities 44% 47% 45% Auto, Private or Company 37% 39% 39% City Subway/Tram/Bus 31% 24% 23% Taxicab/Limousine 31% 23% 19% Bus between Cities 19% 14% 12% Ferry/River Taxi/Srt. Scenic Cruise 10% 9% 10% Railroad between Cities 7% 5% 4% Rented Bicycle/Motorcycle/Moped 5% 7% 8% Cruise Ship/River Boat 1+ Nights 4% 1% 2% Motor Home/Camper 2% 1% 1% Visitor Spending*** CA Visitor Spending in the U.S. per Visitor $3,401 $5,397 $2,408 Per Visitor Per Day (CA) $157 $122 $143 Per Visitor/Trip (California) $1,979 $1,610 $1,591 Spending by Category (Per Visitor/Trip) Accommodations 31.5% 23.7% 22.6% Air Transportation in the U.S. 5.9% 6.5% 7.4% Entertainment 12.9% 15.4% 17.7% Food/Beverages 19.9% 18.0% 17.8% Gifts/Souvenirs 19.2% 24.9% 26.1% Ground Transportation in the U.S. 6.3% 5.6% 6.0% Other 4.2% 5.9% 2.4% ** Multiple response question. Table may add to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics. South n California 2015 7

Characteristics of Travelers to California (2015 - cont.) Trip & Traveler Characteristics CA* Leisure Visitors Payment Method for Trip Expenses Purchases Using Credit Card 43% 37% 34% Cash from Home/Travelers Checks 27% 41% 44% Cash Adv./Wdrawal Using Credit Card 18% 14% 15% Cash Adv./Wdrawal Using Debit Card 6% 4% 2% Purchases Using Debit Card 6% 4% 4% Age Average Age - Males 41 years 36 years 38 years Average Age - Females 38 years 38 years 40 years Occupation Mgmt., Business, Science & Arts 46% 55% 51% Service Occupations 11% 14% 16% Student 12% 9% 6% Sales and Office 11% 7% 7% Retired 8% 4% 5% Homemaker 4% 3% 4% Prod., Trans., & Material Moving 3% 2% 2% Military/Government 3% 4% 6% Nat. Res., Const., & Maintenance 3% 3% 4% Other 1% 1% 1% Annual Household Income Under $20,000 15% 27% 26% $20,000 - $39,999 15% 19% 18% $40,000 - $59,999 15% 12% 15% $60,000 - $79,999 14% 15% 11% $80,000 - $99,999 10% 11% 14% $100,000 - $119,999 10% 6% 8% $120,000 - $139,999 4% 3% 4% $140,000 - $159,999 4% 1% 1% $160,000 - $179,999 3% <1% 1% $180,000 - $199,999 1% 1% 1% $200,000 and over 10% 4% 3% Average Annual Income $89,309 $60,268 $59,295 South n California 2015 8