HOW TO USE : Click on first letter of airline to quickly move to carrier contact eg: R Royal Jordanian Version 28 February 2017 helloworld NZ 2017 Not to be reproduced, copied or shared without Carrier Contacts A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A Aer Lingus Airline Code EI Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations 09 905 6705 aerlingus@worldaviation.co.nz Website www.aerlingus.com Airport contact Outbound carriers service desk Aeroflot Russian Airlines Airline Code SU Address c/- Airline Marketing Level 10, BDO Tower 120 Albert Street PO Box 6247, Wellesley Street, 1141 DX CP23523 Telephone 09 969 7609 Fax 09 969 7474 aeroflot@airlinemarketing.co.nz Website http://www.aeroflot.com/cms/en 1
Aerolineas Argentinas Airline Code AR Address c/- Airline Marketing Level 10, BDO Tower 120 Albert Street PO Box 6247, Wellesley Street, 1141 DX CP23523 Telephone 09 969 7607 Fax 09 969 7474 aerolineas@airlinemarketing.co.nz Website http://www.aerolineas.com.ar/welcome Airline Code Address AeroMexico AM c/- Discover the World Marketing Central Park, Building 5, Level 2 660 Great South Road Greenlane 2025 PO box P.O. Box 39-366, Howick, 2145 DX EP 82525 Reservations 0800 623 4293 info@discovertheworld.co.nz Website http://aeromexico.com/us/welcome.html 2
Air Austral Airline Code UU Reservations 0033 825 013 012 reservation@air-austral.com Website www.air-austral.com Airport contact Outbound carriers service desk Air Berlin Airline Code AB c/- The Walshe Group Level 6, 52 Swanson Street Address PO BOX 92136 DX CX 10171 Reservations 09 977 2223 airberlin@walshegroup.co.nz Website https://www.airberlin.com/ Airport contact Outbound carriersservice desk Air Botswana Airline Code BP c/- World Aviation Address Level 10, 120 Albert Street PO Box 3883 DX CP 24105 Reservations 09 905 6706 airbotswana@worldaviation.co.nz Website www.airbotswana.co.bw Airport contact Outbound carriersservice desk 3
Air Canada Airline Code AC Address C/- Airline Marketing Level 10, 120 Albert St PO Box 6247, Wellesley Street, 1141 DX CP 23523 Reservations 09 969 7470 Toll Free 0508 767 747 Fax 09 969 7474 akl.gsa@aircanada.ca Website www.aircanada.ca Airport contact Outbound carriers service desk Air China Airline Code CA Address Unit 3, Level 3 17 Albert Street DX CP 18017 Reservations 09 379 7696 Fax 09 379 2518 sales@air-china.co.nz Air France Airline Code AF PO box 5817 Reservations 09 921 6040 *passenger number* Ticketing 09 918 9825 *agents only* Flying Blue 09 918 4408 AFKLTrade.NZ@iasasia.com *agents only* Agent Online support www.afkl.biz Website www.klm.com Airport contact Outbound carriersservice desk 4
Air India Airline Code AI Reservations 00 64 21 453 454 (NZ) or 0061 2 9283 4016/4020/3370 (AU) Phone 00 61 2 9283 4016/4020/3370 Fax 0061 2 92833371 Akl.sales@airindia.in or syd.reservation@airindia.in or mel.reservation@airindia.in Airport contact Outbound carriersservice desk Website www.airindia.in Air Madagascar Airline Code MD c/-airline Marketing Address Level 10, BDO Tower 120 Albert Street PO box 6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7604 Fax 09 969 7474 aklmd@airlinemarketing.co.nz Website https://www.airmadagascar.com/en Air Mauritius Airline Code MK Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box 6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7471 Fax 09 969 7474 aklmk@airlinemarketing.co.nz Website http://www.airmauritius.com/ 5
Air New Zealand Airline Code NZ Address Air New Zealand House 1 Queen Street PO box Private Bag 92007 DX CP 19098 Reservations 09 357 3000 Agency Support 09 336 2095 PTA Desk Freephone 0800 257 168 PTA Desk 09 336 3002 For General Public 0800 737 000 Fax 09 366 2401 International PTA Fax 09 336 3551 Group and Charter Domestic Tel 0800 737 086 Group and Charter Domestic Fax 09 366 2689 Koru Club Lounge 09 256 3808 International Lounge 09 256 3802 General Sales stellasupport@airnz.co.nz Fares stellasupport@airnz.co.nz Website www.airnewzealand.co.nz Airportcontact International - Air NZService Desk Desk tel 09 256 3584 or 09 256 3639 Airport WLG Service Counter 04 388 0669 6
Air Niugini Airline Code PX Address c/- The Walshe Group Level 6, 52Swanson Street PO box 92136 DX CX 10171 Reservations 09 977 2230 Fax 09 977 2212 airniugini@walshegroup.com Website www.airniugini.com.pg Airport contact Outbound carriers service desk Air Serbia Airline Code SU c/- The Walshe Group Level 6, 52 Swanson Street Address PO Box CX 10171 DX CX 10171 Reservations 09 977 2224 s airserbia@walshegroup.com Website https://www.airserbia.com Airport Contact Outbound carriers service desk Airline Air Seychelles Airline Code HM Address c/- Seychelles Holidays, Suite 906, 66 King Street, Sydney Australia Reservations 0061 2 9299 0977 Fax 0061 2 9299 22077 info-syd@airseychelles.com 7
Airport contact Outbound carriers service desk Air Tahiti Nui Airline Code Address TN c/- Discover the W orld Central Park, Level 3 Building 5 660 Great South Road Greenlane 2025. PO Box 39-366 Howick 2145 DX EP82525 Reservations 09 972 1217 Fax 09 972 1257 sales@airtahitinui.co.nz Website www.airtahitinui.co.nz Air Vanuatu Airline Code NF Address Level 2, West Plaza Building Cnr Customs & Albert Streets PO box 1522 DX CX 10146 Reservations 09 373 3435 Fax 09 358 1413 airvanuatu@airvanuatu.co.nz Website www.airvanuatu.com.au Airport contact Air NZ Service Desk 8
Air Astana Airline Code KC Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box 6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7606 Fax 09 969 7474 airastana@airlinemarketing.co.nz Website http://www.airastana.com/ Alaska Airlines Airline Code AS Reservations 00-800-252-75200 International.Desk@alaskaair.com Website www.alaskaair.com Airport contact Outbound Carriers Service Desk 9
Alitalia Airline Code AZ Reservations 00 61 2 9250 9444 info@aviationonline.com.au alitalia@aviationonline.com.au Website www.alitalia.com Airport contact Outbound carriers service desk All Nippon Airways Airline Code NH c/- The Walshe Group Level 6, 52Swanson Street Address PO Box 92136 DX CX 10171 Reservation 09 977 2233 ana.nz@walshegroup.com Website http://www.ana.co.jp Airport contact Outbound carriers service desk American Airline Airline Code AA Sales 09 308 4014 (open - 11am to 8pm ) Vic.Naughton@aa.com Elaine.patton@aa.com syd.sales@aa.com Contact Website +61 448 690 050 www.aa.com Asiana Airlines Airline Code OZ Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 10
DX CP 24105 Reservations 09 905 6708 asiana@worldaviation.co.nz Website www.asiana.com Airport contact Outbound carriers service desk Austrian Airlines Airline Code OS Address Level 10 36 Kitchener Street PO box 1427 AKL DX CP 24114 Phone - Agents only 09 303 1529 Phone - Agents only 0800 944 220 Fax 09 377 2766 helpdesk@lufthansa.co.nz Website www.austrian.com.au Airport contact Outbound carriers service desk Avianca Airline Code (AV/LR) Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7601 Fax 09 969 7474 avianca@airlinemarketing.co.nz Website http://www.avianca.com/en/ 11
B Bangkok Airways Airline Code PG Address C/- Airline Marketing NZ Level 10, 120 Albert St PO box 6247, Wellesley St, 1141 DX CP 23523 Reservations 09 969 7600 Fax 09 969 7474 bangkokair@airlinemarketing.co.nz Website www.bangkokair.com Airport contact Outbound carriersservice desk BMI British Midlands Airline Code BD Address Lufthansa House Level 10, 36 Kitchener Street PO box 1427 DX CP 24114 Reservations 09 303 1529 Freephone 0800 945 220 Fax 09 377 2766 helpdesk@lufthansa.co.nz Airport contact Outbound carriersservice desk 12
British Airways Airline Code BA Website www.britishairways.co.nz ticketing.syd@ba.com Tel 0061 29691 5227 Airport contact - BA sector Fares Outbound carriers service desk Correspondence Mail British Airways Place, PO BOX 3160 AKL Airport contact - QF codeshare flights ex AKL to LAX QF Service Desk C Cathay Pacific Airline Code CX Address Level 11, Arthur Anderson Tower National Bank Building 205 Queen Street PO box 1313 DX CX 10006 Reservations 09 379 0861 Ticketing 09 379 0861 Sales 09 379 0833 Freephone 0800 800 454 Fax 09 377 2894 Airport Office Phone 09 256 8747 Airport Office Fax 09 256 8231 Marco Polo Club Phone 09 358 8296 Marco Polo Club Fax 09 307 6894 Agents Website www.cxagents.com Website www.cathaypacific.com Airport contact Outbound carriers service desk 13
China Airlines Airline Code Address CI c/- The W alshe Group Level 6, 52Swanson Street PO box 92136 DX CX 10171 Reservations 09 977 2288 Fax 09 977 2212 chinaairlines@walshegroup.com Website www.china-airlines.com Airport contact Outbound carriers service desk China Eastern Airlines Airline Code MU Address Level 9, 39-41YorkSt. Sydney NSW 2000 Reservations & Ticketing 0061 2 9290 1148 Fares Department 0061 2 9279 3141 Fax 0061 2 9290 1153 infoakl@ceairs.nz (General queries) sales@ceairs.nz (Sales & Ticketing queries) aptakl@ceairs.nz (Airport relates queries) cargo@ceairs.nz (Business related to cargo) infoakl@ceairs.nz (City Office) Ph:+64 9 303 1066 Mb:+64 21 1885734 AKL Contact Level 4, AIG Building, 41 Shortland Street, 1140 Airport contact Outbound carriers service desk 14
China Southern Airlines Airline Code CZ Address Level 3 139 Quay Street Prince's wharf New Zealand Postal address PO Box 105740 city 1143 Phone 09 302 0666 Fax 09 302 0655 Sales eason@csair.co.nz reservations aklcz@csair.co.nz Website www.cs-air.com.au Airport contact Outbound carriersservice desk Copa Airlines Airline Code CM Address c/- Discover the W orld Central Park, Level 3 Building 5 660 Great South Road Greenlane 2025. PO Box 39-366 Howick 2145 DX EP82525 Reservations 0800 623 4293 info@discovertheworld.co.nz Website https://www.copaair.com/sites/gs/es/pages/homepage.aspx 15
Croatia Airlines Airline Code OU Address c/- Croatia Times Travel 182 Lincoln Road Henderson DX DP 92014 Reservations 09 838 7700 Fax 09 838 7722 reservations@cttravel.co.nz Airport contact Outbound carriers service desk Czech Airlines Airline Code OK Address C/- Airline Marketing NZ Level 10, 120 Albert St DX CP 23523 Post PO Box6247, Wellesley St Reservations 09 969 7602 Fax 09 969 7619 csa@czeslo.co.nz Airport contact Outbound carriersservice desk 16
D Delta Airlines Airline Code DL Address c/- The Walshe Group Level 6, 52Swanson Street PO box 92136 DX CX 10171 Reservations 09 977 2232 Fax 09 977 2212 delta@walshegroup.com 2 a.mishev@walshegroup.co.nz Website www.delta-air.com Airport contact Outbound carriers service desk E Egypt Air Airline Code MS Address Level 9 17 Bridge Street Sydney NSW 2000 Australia Reservations 0061 300 309 767 Fax 0061 2 8229 4984 sales@egyptair.com.au Website www.egyptair.com.eg 17
EL AL Israel Airlines Airline Code LY Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box 6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7605 Fax 09 969 7474 elal@airlinemarketing.co.nz Website http://www.elal.com/en/othercountries/pages/default.aspx Emirates Airline Code EK Address - Level 8, 45 Queen Street Address - Christchurch Level 16,Cnr Colombo and Armagh Streets Christchurch PO box DX 90767 Reservations Freephone CP 23527 PO box 09 968 2208 DX Reservations Freephone 0508 EKAGENTS (352 436) Phone 03 964 7100 Fax 09 309 2832 nzagents.help@emirates.com - Sales Manager chris.paykel@emirates.com Website www.emirates.com Airport contact Menzies Aviation Service Desk Airport phone 09 256 8353 Airport fax 09 256 8345 18
Ethiopian Airlines Airline Code ET Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations Phone 09 905 6709 ethiopianairlines@worldaviation.co.nz Etihad Airways Airline Code EY Address c/- The Walshe Group Level 6, 52 Swanson Street Reservations 09 977 2207 Fax 09 977 2212 etihad@walshegroup.com Website http://www.etihadairways.com Airport contact Outbound carriersservice desk 19
EVA Airways Corporation Airline Code BR Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7608 Fax 09 969 7474 evaair@airlinemarketing.co.nz Website https://www.evaair.com/en-us/index.html F Finnair Airline Code AY Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7603 Fax 09 969 7474 finnair@airlinemarketing.co.nz Website http://www.finnair.com/int/gb/select-country 20
Fiji Airways Airline FJ Address Level 9 396 Queen St Reservations 0800 800 178 Ticketing 09 379 8476 Reservations sales.nz@fijiairways.com Website http://www.fijiairways.com/ Airport contact Fiji airways office 09 256 8525 ext 6 Arrival/ Departure phone 09 367 2324 G Garuda Indonesia Airline Code GA Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street Level 10, 120 Albert St, DX CP23523 Reservations 09 366 1855 Ticketing 09 366 1855 Fax 09 969 7474 aklto@garuda.co.nz Website www.garuda.net Airport contact Menzies Aviation Service Desk 21
H Hawaiian Airlines Airline Code HA Address c/- The Walshe Group Level 6, 52 Swanson Street PO box 92136 DX CX 10171 Reservations 09 977 2227 Fax 09 977 2212 hawaiian@walshegroup.com reservations@hawaiianair.com.au groups@hawaiianair.com.au Website www.hawaiianair.co.nz Airport contact Outbound carriers service desk Hong Kong Airlines Airline Code HK c/- World Aviation Level 7, ChorusHouse 66Wyndham Street Address PO box 3883 DX CP 24105 Reservations 09 307 9445 Fax 09 308 3388 aklsales@hkairlines.com Website http://www.hongkongairlines.com/en_hk/homepage 22
I Iberia Airline Code IB c/- World Aviation Level 7, Chorus House 66 Wyndham Street Address PO box 3883 DX CP 24105 Reservations 09 308 3378 Fax 09 308 3388 Iberia@worldaviation.co.nz Website http://www.iberia.com/?language=en Indian Airlines Airline Code IC Address c/- Walshes World Level 6, 52 Swanson Street Private Bag 92136 DX CX 10171 Reservations 09 977 2228 Fax 09 977 2212 indian@walshegroup.com Airport contact Outbound carriersservice desk J Japan Airlines Airline Code JL Address c/- Japan Airlines Co. Ltd. Level 2, 22 Market Street SYDNEY, NSW 2000 Reservations 00 61 2 9272 1121 syd.marketing@jal.com Website www.jal.co.jp 23
Jet Airways Airline Code 9W Address c/- World Aviation Level 7, ChorusHouse 66Wyndham Street PO box 3883 DX CP 24105 Reservations 09 308 3367 Fax 09 308 3388 jetairways.sydney@worldaviation.com.au Website www.jetairways.com Airport contact Outbound carriers service desk JetStar Airline Code JQ Address PO Box 14081 CHRISTCHURCH NEW ZEALAND 8030 Freephone 0800 800 995 Website http://www.jetstar.com 24
K Kenya Airways Airline Code KQ Address Level M 403 George St Sydney NSW 2000 Australia Freephone 0800 737 747 Office (00612) 8229 4827 Fax (00612) 8229 4995 Sales sales@kenyaairways.com.au mary.chatzi@globalaviation.com.au Website www.kenya-airways.com Airport contact Outbound carriersservice desk KLM Royal Dutch Airlines Airline Code KL Reservations 09 921 6040 *Passengers only* Ticketing 09 918 9825 *agents only* Flying Blue 09 918 4408 afklbiz.nz@airfrance-klm.email *agents only* Agent Online support www.afkl.biz Website www.klm.com Airport contact Outbound carriersservice desk 25
Korean Air Airline Code KE Address Level 16, DLA Philip FoxTower 205 Queen Street PO box 7041 DX CX 10103 Reservations/Sa les 09 914 2000 Fax 09 914 7774 : Reservation aklsm@koreanair.com Admin admin@koreanair.co.nz Sales sales@koreanair.co.nz Group groups@koreanair.co.nz STPC engreservation@koreanair.com Website www.koreanair.com Airport contact Air NZService Desk KE office at Airport tel 09 256 8322 Kuwait Airways Airline Code KU Address c/- Transglobal Aviation Level 1, Clarence St, Sydney, 2000 Australia Ticket Office Supervisor Liezl Villamil, Ticket Office Supvr. liezl@transglobalaviation.com.au Phone Number + 61 2 9279 3688 26
L Latam Airline Code LA Address c/- World Aviation Level 7, Chorus House 66 Wyndham Street 0800 528 261 Reservations ReserSydney@lan.com Group Desk 0800 528 261 Support Group.australia@lan.com Website www.lan.com Airport contact Outbound carriers service desk LOT Polish Airlines Airline Code LO Reservations 00 48 22 577 61 11 lot_info@lot.p Website www.lot.com Lufthansa Airline Code LH Address Lufthansa House Level 10, 36 Kitchener Street PO box 1427 DX CP 24114 Reservations 09 303 1529 Freephone 0800 945 220 Fax 09 377 2766 akllhhelpdesk@dlh.de Website www.lufthansa.com Airport contact Outbound carriers service desk 27
M Malaysia Airlines Airline Code MH Address Level 9 120 Albert St PO box 3729 DX CX 10160 Reservations 0800 777 747 # 4 Ticketing - agents only 09 379 3743 # 3 Freephone 0800 777 747 Fax 09 379 3744 Reservations enquiries please email: gccc.reservations@malaysiaairlines.com Ticketing enquiries, please email: gccc.ticketing@malaysiaairlines.com Refund enquiries, please email: gccc.refund@malaysiaairlines.com Enrich enquiries, please email:enrich@malaysiaairlines.com Trade Sales Support, for assistance please email: mh.salessupport@malaysiaairlines.com Groups handling, please email anz.groups@malaysiaairlines.com Agent W ebsite MH Agent Information Website www.malaysiaairlines.com.my Airportcontact Air NZ Service Desk O MIAT Mongolian Airlines Airline Code OM c/- World Aviation Level 10, 120 Albert Street Address PO box 3883 DX CP 24105 Reservations Phone 09 905 6711 MIAT.akl@worldaviation.co.nz 28
P Philippine Airlines Airline Code PR Address c/-airline Marketing Level 10, BDO Tower 120 Albert Street PO box P.O Box6247, Wellesley St, 1141 DX CP 23523 Sales 09 969 7612 Fax 09 969 7474 pal@airlinemarketing.co.nz Website http://www.philippineairlines.com/ 29
Q Qantas Airways Airline Code QF Address Level 6 19 Victoria Street PO box 59 DX CX 10012 Reservations 09 357 8900 Ticketing 09 357 8700 Sales 09 357 8899 Freephone - reservations 0800 808 767 Freephone - sales 0800 731 313 Fax - reservations 09 358 2478 Fax - sales 09 366 0868 Fax - ticketing 09 358 0304 Website www.qantas.com.au Airport contact QF Service Desk Airport tel 09 257 8759 30
Qatar Airways Airline Code Sales Executive QR Aish Rangajaran 09 363 5670 / 021 710 194 arangarajan@nz.qatarairways.com Bjorn 021 242 4692 Reservations 0800 174 865 Website www.qatarairways.com NZsupport@nz.qatarairways.com. Contact R Royal Brunei Airlines Airline Code BI Address c/- The Walshe Group Level 6, 52 Swanson Street Private Bag 92136 DX CX 10171 Reservations 09 977 2209 Sales 09 977 2216 Fax 09 977 2212 - Reservations royalbrunei@walshegroup.com - Ticketing royalbrunei@walshegroup.com - STPC requests royalbrunei@walshegroup.com - Sales royalbrunei@walshegroup.com Website www.bruneiair.com Airport contact Menzies Aviation Service Desk Airport tel 09 256 8353 Airport fax 09 256 8345 31
Royal Jordanian Airlines Airline Code RJ Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations 09 905 6712 royaljordanian@worldaviation.co.nz Website http://www.rj.com/ S Scandinavian Airlines Airline Code SK Address c/- The Walshe Group Level 6, 52 Swanson Street PO box 92136 DX CX 10171 Reservations 0061 1300 727 707 Sales 09 977 2214 Fax 09 977 2212 STPC : sas.services@walshegroup.com sas@walshegroup.com Website www.sas.se Airport contact Outbound carriersservice desk 32
Sichuan Airlines Airline Code 3U Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations 09 905 6710 sichuan.akl@worldaviation.co.nz Singapore Airlines Airline Code SQ Address Level 11, West Plaza Building Cnr Customs & Albert Streets PO box 4290 DX CP 18502 Reservations 0800 808 909 Ticketing 09 300 5363 Sales Support 09 300 5357 or 09 373 7727 Website www.singaporeair.com Airportcontact SQ Airport Officelocated between Checkincounters 25 and 26 33
Solomon Airlines Airline Code IE Address C/- Airline Marketing Level 10, BDO Tower 120 Albert Street PO box 6247, Wellesley St, 1141 DX CP 23523 Reservations 09 969 7602 Fax 09 969 7474 reservations@airlinemarketing.co.nz Website www.solomonairlines.com Airport contact Air NZService Desk South African Airways Airline Code SA Address c/- The Walshe Group Level 6, 52 Swanson Street PO box 92136 DX CX 10171 Reservations 09 977 2237 Sales 09 977 2219 Fax 09 977 2212 saa@walshegroup.com Website www.saairways.com.au Airport contact Outbound carriersservice desk 34
Sri Lankan Airlines Airline Code Address UL Level 10, 120 Albert St PO Box6247 WellesleySt Reservations 09 969 7604 Fax 09 969 7474 Website srilankan@airlinemarketing.co.nz www.srilankan.com Swiss Airline Code LX Address c/- Lufthansa House Level 10, 36 Kitchener Street DX CP 24114 Reservations 09 303 1529 Fax 09 377 2766 akllhhelpdesk@dlh.de Airport contact Outbound carriers service desk T TAP Air Portugal Airline Code TP Address c/- W orld Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations 09 905 6713 Fax 09 308 3388 tapportugal@worldaviation.co.nz Website www.tap.pt Airport contact Outbound carriers service desk 35
Thai Airways Airline Code TG Address Level 8, Citibank Building 23 Customs Street East PO box 4559 DX CP 19030 Reservations 09 377 3886 Sales 09 377 0268 Freephone 0800 100 992 Admin 09 377 0268 Fax 09 379 8597 - ticketing ticketing@thaiairways.co.nz - reservations reservations@thaiairways.co.nz Groups groups@thaiairways.co.nz Website www.thaiairways.com Airport contact Thai Airways Mezzanine Floor Airport tel 09 256 8518 Airport fax 09 256 8454 36
U United Airlines Airline Code UA Address n/a P.O. Box 279, Reservations 0800 747 400 (SYD) Freephone 0800 747 400 (SYD) Milage Plus 0800 747 400 (SYD) Fax 09 977 2270 Sales 09 977 2277 Milage Plus mileageplusaus@united.com Website www.united.com Airport contact Air New Zealand Service Desk Airport tel 256 3584 or 2563639 V V Australia Airline Code VA North Island account manager Felina Wright felina.wright@virginaustralia.com South island account manager Terry Wakefield terry.wakefield@virginaustralia.com Reservations 0800 777 737 nz.agents@virginaustralia.com Website www.vaustralia.com/nz/en Agency Hub www.virginaustralia.com/agents 37
Airline Code Address Reservations Fax Website Vietnam Airlines VN Level 25, St Martins Tower 31 Market St Sydney 0061 2 9283 4700 (Sydney) 1300 888 028 0061 3 8605 7888 (Melbourne) 0061 2 9285 4789 (Sales Team) 0061 2 9606 0214 (Melbourne) 0061 3 9283 9662 (Sydney) Sydney Office - helpdesk.syd@vietnamairlines.com Melbourne Office helpdesk.mel@vietnamairlines.com Sales Team sales.au@vietnamairlines.com Group Enquiries group.au@vietnamairlines.com Frequent Flyer Program glp.au@vietnamairlines.com http://www.vietnamairlines.com 38
Virgin Atlantic Airline Code VS Address c/- World Aviation Level 10, 120 Albert Street PO box 3883 DX CP 24105 Reservations 0800 359 847 VirginAtlantic.akl@worldaviation.co.nz Website www.virgin-atlantic.com Airport contact Outbound carriers service desk 39