CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2014

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CHARACTERISTICS OF TRAVELERS FROM SOUTH AMERICA TO CALIFORNIA 2014 South was one of California s large overseas markets with approximately 467,000 visitors to California in 2014. Collectively visitors spent approximately $727 million in California. South n visitors to California during 2014 reported spending $128 per day during a 12.2 night average stay or approximately $1,558 per visitor. The average spending for all overseas visitors to California was about $1,872 ($153 per day; 12.2 nights in California). Visitors From South California Market Share 2 Visitors to California (est.) Total Year U.S. Arrivals 1 2004 1,645,342 11.0% 181,000 2005 1,820,315 8.8% 160,000 2006 1,927,647 7.9% 152,000 2007 2,273,802 9.7% 220,000 2008 2,555,599 8.5% 216,000 2009 2,741,535 8.5% 233,000 2010 3,250,298 8.6% 280,000 2011 3,756,689 9.0% 337,000 2012 4,416,175 8.4% 371,000 2013 5,141,987 8.3% 427,000 2014 5,480,579 8.5% 467,000 1) U.S. Dept. of Homeland Security, Form I-94, Non-Resident Arrival Records. 2) U.S. Dept. of Commerce, National Travel and Tourism Office, "Survey of International Air Travelers." Number of Visitors to CA, 2005-2014 (in 000s) 500 400 300 200 160 152 220 215 233 280 337 371 427 467 100 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Sources: U.S. Dept. of Commerce, National Travel and Tourism Office, Revised by Tourism Economics for Visit California (October, 2015). South n Visitors to California 2014 1

In past years, the volume of visitors to California was at its highest in 1998 at a level of 447,000 visitors. Over the next five years this volume decreased to 148,000 visitors in 2003, and fluctuated up and down until 2006. There has since been growth in the visitor volume from 152,000 visitors in 2006 to 467,000 visitors in 2014, finally surpassing the peak level of visitors to California experienced in the late 1990 s. South n Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals to California were higher in all months of 2014 compared with 2013 and 2012. In 2014, South n resident arrivals at California ports-of-entry peaked in October and December. The lowest volumes were recorded in February, March, June, and November. 30,000 25,000 20,000 2012 2013 2014 Residents of South Monthly Port of Entry Arrivals to CA 2012-2014 15,000 10,000 5,000 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Sources: U.S. Department of Homeland Security, I-94 International Arrival Records, CIC Research, Inc., Visitor volume and spending estimates for California were prepared by Tourism Economics under a separate contract to Visit California. South n Visitors to California 2014 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers are more likely to: Travel to the U.S. for the purpose of vacation/holiday Make use of airlines, personal recommendations, or National/State/City travel office to plan their trip Book their air trip with the airlines directly Consider the airfare as the main factor in selecting an airline Visit Las Vegas while on their trip to the U.S. Visit amusement/theme parks and attend concerts/plays/musicals Use air travel between cities or a rented auto for transportation while in the U.S. Spend more in the U.S. per visitor Spend a proportion of their travel dollars on gifts/souvenirs Pay for trip expenses with cash from home/travelers checks Have a lower average annual income Conversely, visitors are less likely to: Consider a non-stop flight as a main factor in selecting an airline Make use of a package for their trip Visit San Francisco while on their trip to the U.S. Be on their first trip to the U.S. Use a city subway/tram/bus or a taxicab/limousine for transportation while in the U.S. Spend a proportion of their travel dollars on accommodation South n Visitors to California 2014 3

Trip & Traveler Characteristics Characteristics of Travelers from South to California 2014 Leisure Visitors Primary Purpose of Trip Vacation/Holidays 54% 58% 80% Visit Friends/Relatives 18% 15% 20% Business 13% 9% - Convention/Conference 8% 7% - Other Purpose 7% 12% - Purpose of Trip** Vacation/Holidays 66% 72% 87% Visit Friends/Relatives 34% 33% 36% Business 18% 12% 2% Convention/Conference 12% 10% 1% Sources Used to Plan Trip** Airline 43% 52% 50% Online Travel Agency 32% 39% 40% Travel Agency Office 25% 22% 19% Personal Recommendation 29% 43% 45% Travel Guide 15% 14% 13% Corporate Travel Department 12% 13% 7% Tour Operator/Travel Club 10% 12% 11% National/State/City Travel Office 8% 24% 24% Advance Planning for Trip 7 days or less 5% 4% 2% 8-30 days 25% 19% 12% 31-60 days 19% 22% 19% 61-90 days 15% 20% 24% More than 3 Months 36% 35% 43% Average Planning Time in Days 106 days 98 days 107 days Advance Airline Reservations 7 days or less 9% 7% 4% 8-30 days 35% 32% 24% 31-60 days 19% 23% 23% 61-90 days 12% 17% 22% 91-120 days 8% 10% 13% 121-180 days 10% 10% 11% 6 Months or More 8% 2% 3% Average Booking in Days 74 days 68 days 79 days ** Multiple response question. Table may add to more than 100%. South n Visitors to California 2014 4

Characteristics of Travelers to California (2014 - cont.) Trip & Traveler Characteristics Leisure Visitors Means of Booking Air Trip** Travel Agency Office 29% 26% 25% Airlines Directly 29% 36% 40% Internet Booking Service 27% 27% 26% Corporate Travel Department 12% 7% 3% Tour Operator/Travel Club 10% 14% 16% Other 1% 2% 2% Main Factor in Selecting Airline Airfare 31% 49% 47% Non-Stop Flights 19% 10% 10% Convenient Schedule 14% 11% 10% Mileage Bonus/Frequent Flyer Program 8% 10% 11% Previous Good Experience 6% 6% 6% Safety Reputation 6% 4% 5% Loyalty to Carrier 3% 2% 2% Employer policy 3% 1% <1% In-flight Service Reputation 2% 1% 2% On-time Reputation 2% 2% 2% Other 5% 4% 6% Airline Seating Area Economy/Tourist/Coach 83% 88% 89% Executive/Business 9% 3% 3% Premium Economy 8% 9% 8% First Class 1% <1% <1% Use of Package Yes 15% 9% 8% No 85% 92% 92% Travel Package Includes** Airfare and Accommodation Only 7% 1% 1% Attractions/Events/Entertainment 6% 4% 3% Bus/Coach 6% 4% 3% Cruise 6% 1% 1% Guided Tours 5% 1% 1% Meals 4% 3% 2% Recreation 2% 1% 1% Rental Car 2% 3% 5% Tour Guide for Entire Trip 2% 2% 1% ** Multiple response question. Travel package must include airfare and accommodation and may include others. South n Visitors to California 2014 5

Characteristics of Travelers to California (2014 - cont.) Trip & Traveler Characteristics Leisure Visitors from South Travel Companions** Traveling Alone 59% 59% 47% Spouse/Partner 22% 25% 32% Family/Relatives 15% 14% 20% Friends 6% 6% 6% Business Associates 3% 1% - Tour Group 1% <1% <1% Average Travel Party Size 1.7 1.6 1.8 Median Travel Party Size 1.0 1.0 2.0 Type of Lodging** Hotel / Motel 76% 77% 78% Private Home 30% 29% 29% Other 6% 4% 4% Length of Stay Mean Nights in the U.S. 23.4 nights 25.6 nights 16.8 nights Mean Nights in California 12.2 nights 12.2 nights 10.9 nights % of California Nights 52% 48% 65% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 27% 19% 16% Average Trips to the U.S. in Past Year 1.7 trips 1.9 trips 1.9 trips Average Number of States Visited 2.1 states 1.9 states 2.0 states Average Number of Destinations Visited 3.1 dest. 3.0 dest. 3.3 dest. Places Visited in the U.S.** Los Angeles 62% 67% 74% San Francisco 44% 38% 43% Las Vegas 29% 35% 44% New York City 16% 11% 10% San Diego 14% 16% 16% Anaheim-Santa Ana 8% 10% 13% Flagstaff-Grand Canyon-Sedona 7% 4% 5% San Jose 6% 3% 2% DC Metro Area 5% 2% 3% Monterey-Salinas 4% 8% 10% Oahu 4% 2% 1% Santa Barbara 4% 6% 9% Riverside/San Bernardino 3% 3% 3% Chicago 3% 4% 4% Seattle 3% 2% 1% Sacramento 3% 5% 5% Miami 3% 9% 11% ** Multiple response question. Table may add to more than 100%. South n Visitors to California 2014 6

Characteristics of Travelers to California (2014 - cont.) Trip & Traveler Characteristics Leisure Visitors Activities Experienced While in the U.S.** Shopping 89% 92% 93% Sightseeing 83% 84% 90% National Parks/Monuments 52% 52% 59% Experience Fine Dining 44% 39% 44% Small Towns/Countryside 43% 38% 43% Amusement/Theme Parks 40% 48% 55% Historical Locations 35% 35% 38% Guided Tours 33% 27% 33% Art Gallery/Museums 31% 33% 37% Casino/Gamble 24% 19% 23% Cultural/Ethnic Heritage Sites 21% 18% 20% Concert/Play/Musical 20% 30% 32% Transportation While in the U.S.** Air Travel between U.S. Cities 45% 51% 46% Rented Auto 44% 53% 56% Auto, Private or Company 38% 41% 40% City Subway/Tram/Bus 31% 25% 22% Taxicab/Limousine 31% 19% 15% Bus between Cities 19% 17% 17% Ferry/River Taxi/Srt. Scenic Cruise 10% 8% 8% Railroad between Cities 7% 2% 1% Rented Bicycle/Motorcycle/Moped 5% 5% 3% Cruise Ship/River Boat 1+ Nights 4% 4% 5% Motor Home/Camper 2% 1% <1% Visitor Spending*** CA Visitor Spending in the U.S. per Visitor $3,590 $5,225 $4,398 Per Visitor Per Day (CA) $153 $128 $172 Per Visitor/Trip (California) $1,872 $1,558 $2,096 Spending by Category (Per Visitor/Trip) Accommodations 30.4% 21.9% 17.6% Air Transportation in the U.S. 6.6% 5.9% 4.9% Entertainment 12.5% 13.5% 15.4% Food/Beverages 18.1% 15.9% 16.5% Gifts/Souvenirs 21.1% 33.3% 36.2% Ground Transportation in the U.S. 6.2% 5.9% 6.4% Other 4.9% 3.6% 2.8% ** Multiple response question. Table may add to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics. South n Visitors to California 2014 7

Characteristics of Travelers to California (2014 - cont.) Trip & Traveler Characteristics Leisure Visitors Payment Method for Trip Expenses Purchases Using Credit Card 44% 42% 43% Cash from Home/Travelers Checks 27% 39% 41% Cash Adv./Wdrawal Using Credit Card 18% 13% 12% Cash Adv./Wdrawal Using Debit Card 6% 3% 2% Purchases Using Debit Card 6% 3% 2% Age Average Age - Males 40 years 39 years 43 years Average Age - Females 38 years 35 years 37 years Occupation Mgmt., Business, Science & Arts 44% 45% 43% Service Occupations 11% 13% 14% Student 11% 12% 6% Sales and Office 11% 12% 14% Retired 8% 4% 6% Homemaker 4% 3% 4% Prod., Trans., & Material Moving 4% 1% <1% Military/Government 3% 3% 4% Nat. Res., Const., & Maintenance 2% 4% 4% Other 2% 4% 5% Annual Household Income Under $20,000 15% 27% 26% $20,000 - $39,999 13% 19% 18% $40,000 - $59,999 14% 15% 14% $60,000 - $79,999 11% 10% 12% $80,000 - $99,999 10% 3% 4% $100,000 - $119,999 9% 7% 6% $120,000 - $139,999 6% 3% 4% $140,000 - $159,999 4% 3% 4% $160,000 - $179,999 3% 1% 1% $180,000 - $199,999 2% 2% 2% $200,000 and over 11% 9% 8% Average Annual Income $95,782 $71,838 $76,139 South n Visitors to California 2014 8