June 25, 2009
Team
Team Champion: Sponsor: Team Leader: Member: Member: Member: Member: Member: Member: Member: Member: Delta Air Line Guests: Facilitators: Consultant: Myrna Halbach Cathy Moeger Lizz Sheridan Suzanne Hanson Denny Hanselman Lee Ganske Nancy Miller Melissa Rauner Chris Bashor Mike Connolly Charles Patten Ken Higginbotham, Tamzan Miller Sherryl Livingston, Beth Aschinger Shannon Carver
Scope The team looked at ways to improve three areas: Increase opportunities for carpooling with MPCA fleet vehicles, Increase the use of the most efficient vehicle for the job to save fuel, and Improve the MPCA s vehicle reservation process.
Goals Reduce vehicle miles traveled 10% by December 31, 2010, through carpooling Reduce gasoline usage 25% by December 31, 2010, through use of most efficient vehicle Standardize the MPCA s vehicle reservation process Complete an implementation plan that outlines immediate action steps and action steps for future consideration
Items to Achieve Goals Already being worked by other teams Strategic placement of resources for business needs (geographic) Agency mission Non-travel communication alternatives Fleet composition Others Carpooling culture and rewards Reservation process and application improvements Standardized meetings Carpool with other agencies Trip Planning Education & Training Research/Benchmarking
Reservations/Data Sub Team
Current State Map
Future State Map
Vehicle Travel Reservation System
Create Reservation
Create Trip
Carpool Alert
Voluntary Carpool Lookup User selected to look for carpool opportunities
Data Gathering and Reporting Identify Metrics Top level (miles traveled, gasoline consumption, carpooled trips) Middle level (per region, vehicle type, etc) Modify Vehicle Log Sheet Coordinate Data Input and Analysis
Standardize Travel Sub team
Standardized Travel Fly Delta!!!! Data shows Regional travel to St. Paul is clustered around Tuesday, Wednesday and Thursday Currently 25% of trips are carpools, there are still opportunities to reduce vehicle miles Through guidelines on scheduling specific meeting days and times in various offices we can increase the opportunity for carpooling Sub team is doing research and creating a pilot program to validate this concept
Carpool Culture & Incentives Sub Team
Carpool Culture & Incentives Sub Team Goal: Carpooling is the norm! What does that look like? Expected Practiced Accepted Rewarded Recognized Promoted User-Friendly/Easy Encouraged
Carpool Culture & Incentives Strategies to get us there: Put expectations in front of everyone with top down communication from Commissioner As stated in our Strategic Plan, MPCA leads the way to minimize our environmental footprint. Our efforts in carpooling have an impact on the environment, and help meet Agency Goals. Carpooling opportunities for all Agency business are made available during the vehicle reservation process. All staff are expected to carpool when conducting state business if there is reasonable opportunity.
Carpool Culture & Incentives Strategies to get us there (cont.): Promote carpooling with new and improved tools that staff can use with ease Better data collected on carpooling practice Recognition System Measure how we are doing and identify areas for future improvements
Action Plan
Lessons Learned To help with project ownership, need to pre-meet w/ team to discuss: Scope and goals Team membership and why I.D. data needs Lean concepts Kaizen event could have been done in 3 days Need more exposure to Kaizen process (sit in on other report outs or view videos) Heavy users could have been included in the report out
Questions