CHARACTERISTICS OF TRAVELERS FROM CHINA TO CALIFORNIA

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CHARACTERISTICS OF TRAVELERS FROM CHINA TO CALIFORNIA - 2015 In 2015 visitation to California rose to a record high of approximately 1,162,000, making California s largest overseas market.* Collectively, visitors spent approximately $2.55 billion in California. Visitors to California during 2015 reported spending $127 per day during a 17.2 night average stay or approximately $2,191 per visitor. The average spending for all overseas visitors to California was about $1,979 ($157 per day; 12.6 nights in California). Visitors Total U.S. Arrivals¹ California Market Share² Visitors to California (est.) Year 2005 270,272 54.0% 146,000 2006 320,450 57.4% 184,000 2007 397,405 53.8% 214,000 2008 492,958 48.5% 239,000 2009 524,817 46.3% 243,000 2010 801,738 47.6% 382,000 2011 1,089,405 43.1% 470,000 2012 1,474,408 45.5% 671,000 2013 1,806,553 45.3% 818,000 2014³ 2,188,387 45.5% 996,000 2015³ 2,631,820 44.2% 1,162,000 1) U.S. Dept. of Homeland Security, Form I-94, Non-Resident Arrival Records. 2) U.S. Dept. of Commerce, NTTO, "Survey of International Air Travelers." 3) Sourced from Tourism Economics. 1,200 1,000 800 600 400 200 146 184 Number of Visitors to California, 2005-2015 (in 000s) 214 239 243 382 470 671 818 996 1,162 0 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Source: U.S. Dept. of Commerce, National Travel and Tourism Office. Revised by Tourism Economics for Visit California (October, 2015). * Please note that residents of Hong Kong are not included in the report on visitors. Visitors to California 2015 1

The volume of visitors to the U.S. and California from the People s Republic of was less than 25,000 in 1988. By the year 2000 there were nearly one-quarter million Chinese visitors to the U.S. and about 60% of these visitors were coming to California. However, in the post 9-11 period Chinese visitation dropped to a low of 76,000 visitors to California in 2003. Chinese visitor volumes to California have since continued to grow exponentially to a high of 1,162,000 visitors in 2015 (with a California market share of 44.2%). Chinese Arrivals at California Airports Monthly volumes of port-of-entry passenger arrivals to California were higher for almost all months of 2015 compared with the previous two years. In 2015 Chinese resident arrivals at California ports-of-entry peaked in July and August and were lowest in March and April. 120,000 100,000 80,000 Residents of Monthly Port of Entry Arrivals to CA 2013-2015 2013 2014 2015 60,000 40,000 20,000 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Sources: U.S. Department of Homeland Security, I-94 International Arrival Records, CIC Research, Inc., Visitor volume and spending estimates for California were prepared by Tourism Economics under a separate contract to Visit California. Visitors to California 2015 2

Comparisons with Overseas Visitors Detailed trip and traveler characteristics of visitors are provided in the following table. The table also includes trip and traveler characteristics of all overseas visitors to California for comparative purposes. Compared to all overseas visitors to California, travelers are more likely to: Have a decidedly shorter trip planning and advance airline booking horizon Select an airline based on non-stop flights Make use of an inclusive travel package including attractions/events/entertainment, meals, guided tours, or a tour guide for the entire trip Be on their first trip to the U.S. Visit Los Angeles as part of their trip Experience fine dining and visit art galleries/museums while in the U.S. Spend more while in the U.S. and California Spend a higher percentage of their travel dollar on gifts and souvenirs in the U.S. Use a credit card to make purchases Have a lower average annual household income Conversely, visitors are less likely to: Travel to California for vacation/holiday purposes Use an airline as a trip planning source Book their air trip with the airlines directly or with a travel agency office Use a taxicab/limousine for transportation in the US Visitors to California 2015 3

Characteristics of Travelers from to California 2015 Visitors to CA* Primary Purpose of Trip Vacation/Holidays 54% 50% 77% Visit Friends/Relatives 18% 15% 23% Business 13% 14% - Convention/Conference 9% 10% - Other Purpose 6% 12% - Purpose of Trip** Vacation/Holidays 67% 59% 82% Visit Friends/Relatives 34% 33% 40% Business 17% 19% 2% Convention/Conference 12% 13% 1% Sources Used to Plan Trip** Airline 43% 32% 30% Online Travel Agency 34% 29% 31% Personal Recommendation 29% 31% 37% Travel Agency Office 23% 16% 17% Travel Guide 15% 18% 21% Corporate Travel Department 12% 14% 8% Tour Operator/Travel Club 9% 8% 8% National/State/City Travel Office 7% 6% 4% Advance Planning for Trip 7 days or less 5% 6% 4% 8-30 days 24% 36% 28% 31-60 days 19% 25% 29% 61-90 days 15% 16% 17% More than 3 Months 38% 19% 22% Average Planning Time in Days 108 days 69 days 78 days Advance Airline Reservations 7 days or less 8% 11% 8% 8-30 days 33% 49% 45% 31-60 days 20% 23% 26% 61-90 days 13% 10% 13% 91-120 days 9% 4% 5% 121-180 days 10% 2% 2% 6 Months or More 8% 1% 1% Average Booking in Days 76 days 43 days 50 days ** Multiple response question. The column may sum to more than 100%. Visitors to California 2015 4

Characteristics of Travelers to California (2015 - cont.) Visitors* Means of Booking Air Trip** Airlines Directly 31% 20% 20% Internet Booking Service 29% 37% 40% Travel Agency Office 26% 15% 17% Corporate Travel Department 12% 17% 8% Tour Operator/Travel Club 9% 16% 18% Other 1% 2% 2% Main Factor in Selecting Airline Airfare 29% 27% 30% Non-Stop Flights 17% 28% 26% Convenient Schedule 15% 11% 11% Previous Good Experience 9% 5% 5% Mileage Bonus/Frequent Flyer Program 8% 5% 5% Safety Reputation 9% 14% 11% Loyalty to Carrier 3% 1% 2% In-flight Service Reputation 3% 1% 2% Employer policy 3% 3% 2% On-time Reputation 2% 2% 2% Other 3% 3% 5% Airline Seating Area Economy/Tourist/Coach 82% 89% 90% Premium Economy 10% 3% 2% Executive/Business 8% 7% 7% First Class 1% 1% 1% Use of Package Yes 14% 32% 39% No 86% 68% 61% Travel Package Includes** Attractions/Events/Entertainment 6% 20% 27% Meals 6% 16% 21% Bus/Coach 6% 12% 16% Guided Tours 6% 16% 21% Rental Car 4% 12% 14% Tour Guide for Entire Trip 5% 16% 22% Airfare and Accommodation Only 3% 5% 4% Cruise 2% 4% 4% Recreation 1% 4% 5% ** Multiple response question. Travel package must include airfare and accommodation and may include others. Visitors to California 2015 5

Characteristics of Travelers to California (2015 - cont.) Visitors* Travel Companions** Traveling Alone 59% 49% 37% Spouse/Partner 22% 23% 32% Family/Relatives 15% 23% 35% Friends 6% 8% 8% Business Associates 4% 7% <1% Tour Group 1% 2% 3% Average Travel Party Size 1.7 2.1 2.4 Median Travel Party Size 1.0 2.0 2.0 Type of Lodging** Hotel / Motel 73% 69% 68% Private Home 32% 31% 33% Other 6% 7% 7% Length of Stay Mean Nights in the U.S. 22.6 nights 28.3 nights 21.3 nights Mean Nights in California 12.6 nights 17.2 nights 12.5 nights % of California Nights 52% 61% 59% Prior Visitation to the U.S. First Trip to the U.S. (% Yes) 28% 47% 53% Average Trips to the U.S. in Past Year 1.7 trips 1.5 trips 1.5 trips Average Number of States Visited 2.0 states 2.2 states 2.4 states Average Number of Destinations Visited 3.1 dest. 3.0 dest. 3.5 dest. Places Visited in the U.S.** Los Angeles 60% 72% 83% San Francisco 45% 45% 52% Las Vegas 30% 29% 38% New York City 15% 19% 21% San Diego 14% 10% 12% Anaheim-Santa Ana 8% 5% 5% Flagstaff-Grand Canyon-Sedona 7% 2% 4% San Jose 6% 6% 1% DC Metro Area 5% 10% 13% Monterey-Salinas 5% 4% 7% Santa Barbara 4% 2% 3% Riverside/San Bernardino 4% 1% <1% Oahu 3% 3% 5% Seattle 3% 4% 4% Chicago 3% 3% 3% Miami 2% 2% 3% Sacramento 2% 1% 1% ** Multiple response question. The column may sum to more than 100%. Visitors to California 2015 6

Characteristics of Travelers to California (2015 - cont.) Visitors* Activities Experienced While in the U.S.** Shopping 87% 87% 87% Sightseeing 83% 83% 87% National Parks/Monuments 51% 48% 61% Small Towns/Countryside 42% 48% 60% Experience Fine Dining 40% 55% 61% Amusement/Theme Parks 39% 46% 55% Historical Locations 34% 29% 32% Guided Tours 31% 25% 31% Art Gallery/Museums 33% 44% 51% Casino/Gamble 24% 19% 24% Cultural/Ethnic Heritage Sites 20% 24% 31% Concert/Play/Musical 20% 13% 14% Transportation While in the U.S.** Rented Auto 44% 47% 48% Air Travel between U.S. Cities 44% 50% 53% Auto, Private or Company 37% 38% 39% City Subway/Tram/Bus 31% 24% 24% Taxicab/Limousine 31% 18% 16% Bus between Cities 19% 14% 15% Ferry/River Taxi/Srt. Scenic Cruise 10% 5% 5% Railroad between Cities 7% 5% 4% Rented Bicycle/Motorcycle/Moped 5% 2% 1% Cruise Ship/River Boat 1+ Nights 4% 2% 2% Motor Home/Camper 2% <1% <1% Visitor Spending*** CA Visitor Spending in the U.S. per Visitor $3,401 $3,899 $3,875 Per Visitor Per Day (CA) $157 $127 $167 Per Visitor/Trip (California) $1,979 $2,191 $2,090 Spending by Category (Per Visitor/Trip) Accommodations 31.5% 30.5% 22.7% Air Transportation in the U.S. 5.9% 7.4% 10.3% Entertainment 12.9% 9.8% 10.7% Food/Beverages 19.9% 12.7% 13.8% Gifts/Souvenirs 19.2% 27.0% 30.3% Ground Transportation in the U.S. 6.3% 7.4% 7.7% Other 4.2% 4.8% 4.5% ** Multiple response question. The column may sum to more than 100%. *** Spending estimates were based on the SIAT data and revised by Tourism Economics for Visit California. CIC Research, Inc. and Tourism Economics Visitors to California 2015 7

Characteristics of Travelers to California (2015 - cont.) Visitors* Payment Method for Trip Expenses Purchases Using Credit Card 43% 54% 53% Cash from Home/Travelers Checks 27% 23% 25% Cash Adv./Wdrawal Using Credit Card 18% 16% 15% Cash Adv./Wdrawal Using Debit Card 6% 2% 3% Purchases Using Debit Card 6% 4% 4% Age Average Age - Males 41 years 38 years 41 years Average Age - Females 38 years 34 years 36 years Occupation Mgmt., Business, Science & Arts 46% 45% 44% Service Occupations 11% 9% 9% Student 12% 13% 10% Sales and Office 11% 16% 14% Retired 8% 5% 6% Homemaker 4% 4% 6% Prod., Trans., & Material Moving 3% 4% 5% Military/Government 3% 2% 1% Nat. Res., Const., & Maintenance 3% 3% 4% Other 1% 1% 1% Annual Household Income Under $20,000 15% 20% 17% $20,000 - $39,999 15% 24% 25% $40,000 - $59,999 15% 16% 17% $60,000 - $79,999 14% 11% 12% $80,000 - $99,999 10% 7% 6% $100,000 - $119,999 10% 6% 3% $120,000 - $139,999 4% 3% 4% $140,000 - $159,999 4% 5% 6% $160,000 - $179,999 3% 2% 3% $180,000 - $199,999 1% <1% - $200,000 and over 10% 7% 7% Average Annual Income $89,309 $75,030 $80,102 Visitors to California 2015 8