Steps for a successful skin care class by SSD Connie Ackroyd (updated April 2014)

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Steps for a successful skin care class by SSD Connie Ackroyd (updated April 2014) SATIN HANDS Do this near the sink where the guests lineup and fill out profiles ( you can even have your hostess do this) OR- Do Satin Hands at the table where everyone is seated before you get Started ( your preference or when the Majority of the Guests are there) OPENING (5 Min) (A) INTRODUCTION and I-STORY Introduce yourself, share your I-STORY, Thank the Hostess with her Gift. Then Share what you are going to do today. Share how you are Going to do this Pampering in 3 Quick Parts: The First Part is -Introduction to Mary Kay Ash Tell a little about Mary Kay Ash, the Woman, the Company, and our 2 Company Philosophies- 1) Golden rule Philosophy Treat Others how you want to be treated 2) Priorities of God Faith, Family Second, Career Third The Second Part is-were Going to try the products You are each going to receive a Fabulous Facial that includes a Hand and Lip Treatment, a Flawless Foundation Match, and a SPLASH of Color, isn t this EXCITING!? So This is going to be the first of two appointments, where you are each entitled to receive a CUSTOMIZED FREE GLAMOUR MAKEOVER from ME! And when you share this appointment with 3-5 Friends, you can receive your FREE CUSTOMIZED Look Or Products of your Choice FREE from me! Then Look at the Hostess and say and did you know? When you get 2 Bookings today you will also receive MORE in free Products?! Laugh and look at her friends and say no pressure. They will giggle. The Third Part is- Our Individual Close This is where Im going to sit with you one on one. And you will each have the opportunity to go over any questions that you may have with me, I ll answer any questions that are on your bug List. And well also Book your Glamour Makeover. And any products that you get to try today, GUESS WHAT?! You will have the opportunity to take home TODAY! Isn t that Exciting! (Have them repeat when they get to take their products home to you TODAY. ITS POWERFUL) YES! That s right; I have all the products that you with me TODAY! (They Get Sooo EXCITED!!!)

GET THE PARTY STARTED! (20 Min) 1) Show Eye Makeup Remover- Mary Kay TOP Seller, Its Oil Free, Ophthalmologist tested and Safe for contact wearers. Top phase removes Regular makeup, bottom phase removes water proof Makeup. Its even known to strengthen and lengthen lashes. Wow! 2) DEMO Black Eye Liner- This is our Eye liner it waterproof, smudge proof, crease proof. You can cry, sweat, go in the water with it, and look it even has a built in sharpener. Now watch it doesn t move! (use your hand, mark a line with the black eye liner, try to rub it off, then take oil free eye makeup remover to remover) WOW! Have Guest now remove eye Makeup START THE FUN! (B) TICKET GAME By NSD Auri Hathaway Okay who here is competitive? Who here loves to race? GREAT!..Im going to tell you about each product and when I say GO! The first person to put the product on their face and be done and raise their hand first and say DONE will get a ticket into the drawing! (This will make you go through this fast! And keep YOU in CONTROL of your PARTY ) To Learn how to do the TICKET GAME - Listen to AUDIO Booking Tips and Scripts by NSD Auri Hathaway on Connie s Favorites under Bookings on UnitWise TAKE THEM THROUGH EACH STEPS 1-8 STARTING WITH THE CLEANSER: 1. Cleanser-whole face 2. Day Solution- half side 3. Night Solution- back of the hand 4. Moisturizer- half Side Satin Lips Remember, after the cleanser, we only apply the rest of the products to the RIGHT HALF of their Face, Finishing with Foundation ONLY on both sides. They will SEE and FEEL the difference of our POWERFUL SKIN CARE. And YOU will SELL TONS in MIRACLE SETS and FOUNDATION. (C) MARKETING During Satin Lips do MARKETING while the mask is on for 2 minutes. (Play the LEFT RIGHT GAME, CANDY BREAK GAME, TICKET GAME, or PURSE GAME) 5. Eye Cream- half Side 6. Concealer- half side, Concealer- now other side 7. Foundation primer- half side 8. Foundation-whole face

DO SPLASH OF COLOR- Mascara Lip Gloss Do NOT Talk about mascara and gloss, Just do it FAST, and Collect Mirrors and trash- FAST and away from them. NOW LETS FEEL BOTH SIDES OF OUR FACE! (bring both of YOUR Hands to your face, they will mimic you) Do you feel a difference? How does your Skin Feel Do you feel a difference from once side to another? (D) COMPLIMENT TIME-- NOW ITS TIME FOR COMPLIMENT TIME Have each person compliment another about their skin. Call them by name, ie. Susie give Emily a compliment about her skin! Emily give Lucy Now Isn t this AMAZING!! And You have only Used these MIRACLE SET and FOUNDATION PRODUCTS just ONE TIME! Can you imagine how SOFT and SMOOTH your Skin will feel after using this EVERY DAY! CONGRATULATIONS! YOUR DONE w/ PAMPERINGS! NOW TIME TO GET REFFERALS! (5 min) (E) REFFERRAL GAME--by NSD Auri Hathaway NOW ITS TIME TO PLAY A FUN GAME! (TIC TAC TOE GAME or FABYOULOUS Game) Play a Referral game with tickets. Have them Grab out their Cell phone and FAST! Coach them to put the 7 Most important Woman they know (Mother, sister, Girlfriend, Aunt, Niece, Grandmother, Coworker, Facebook Friend, old College friend) Give them a Ticket for each name. First one gets a Prize. Everyone who puts name gets tickets. (F) SELL THE SIZZLE OF THE MINERAL MAKEOVER--by NSD Auri Hathaway OKAY MY GOAL TODAY was to introduce you To Mary Kay Skin Care. At your next appointment you will be entitled to get a CUSTOMIZED GLAMOUR LOOK featuring our Mary Kay Compact Shown Here! (show the Sizzle of the Compact and then Show Midnight Star Eye Shadow with and without eye primer- they will see the DIFFERENCE!)

AND when you Share your Appointment with 3-5 Friends you Will Also earn this CUSTOMIZED GLAMOUR LOOK for FREE!! To Learn how to SELL THE SIZZLE OF THE MINER MAKEOVER Listen to AUDIO Booking Tips and Scripts by NSD Auri Hathaway on Connie s Favorites under Bookings on UnitWis CLOSING TIME! (10 Min) (G) CLOSET CLOSE: OKAY NOW I WANT YOU TO CLOSE YOUR EYES AND GO INTO YOUR CLOSET. Look through your closet for that one special outfit you bought for a special occasion. Add together how much that outfit cost you, include Shoes, jewelry, purse etc Now how many times have you worn that outfit? Once? Twice? Think about it, you get to wear your miracle set and foundation set EVERY. SINGLE. DAY! (H) TABLE CLOSE (Use CLOSING SHEETS on Connie s Favorites or set sheets that came in your Starter Kit-NEVER EVER GIVE OUT CATALOGUES. LIKE EVER) Okay Now I have some Specials! Who here loves Specials as woman?!...yay! Now Don t forget, Everything you have tried here you can take home with you when? TODAY! And don t forget! Your independent Beauty Consultant accepts Cash, Check, Credit of the Husband Hideaway plan. ( giggle) Pass out closing sheets and have them put an asterisk* on the sets they tried (Miracle set, splash, Satin hands and lips, etc ) Have them write down.49 cents in the Miracle set ( A and B) and ask them Why. (this is home much it costs Daily to use) Have them write down 4-6 months in the Miracle set (A and B) and ask them Why. (this is how long it lasts) (I) SELL THE SIZZLE OF THE ROLLUP BAG by Auri Hathaway Show the roll up bag, Do you want to know how you can earn this bag for free? When you take home Sets A and B and any 3rd set you get this gorgeous roll up bag for FREE From Me! NOW SELL THE SIZZLE OF THE BAG! Rip off one pocket, When you travel take your foundation set in your carry on with you and put the rest of the bag in your luggage! Or stick it in your purse to bring to work to touch up on the go. Show off the hook. Do you have Bathroom clutter? Do you need to compartmentalize? This little hook lets you hang all that clutter on your door! Show it rolled up. Are you a woman on the go? Take it with you and carry it easily with the handle. This is my FREE gift to YOU when you take home ANY 3 sets today! Now, go ahead and circle ALLTHE SETS you would LOVE to take home if money were no object and you could get it FOR FREE!!!..Pay attention to who circles the miracle set FIRST. That is who you want to do the individual close with first. To Learn how to SELL THE SIZZLE OF THE ROLLUP BAG Watch the VIDEO Table Closing by NSD Auri Hathaway on Connie s Favorites under Bookings on UnitWise

INDIVIDUAL CLOSE (20 Min) (J) PONDER IN PINK SHEETS Invite Hostess to Now serve Drinks and Snacks. Hold individual Close in another room and have them Fill out PONDER IN PINK Surveys to give to you at individual Close. Do a Drawing if you like. Anyone that scores 6 or Higher, Close with. Offer Travel ROLLUP Bag as a SIGN on BONUS. (K) INDIVIDUAL CLOSE (20 Min) Use Questions on Back of Instructors Guide (Or AURI HATHAWAY CLOSING on Connie s Favorites under parties) Get the Sale FIRST! Next Get the Booking! Select 2 PEOPLE to hear more about the Opportunity! (if scores above 6) CLOSE WITH PRIZE DRAWINGS! (5 Min) (L) CLOSE PRIZE DRAWINGS (5 Min) OPTIONAL MARKETING- Ask for 5 questions about your business and give tickets for each question. The 2 who ask the most questions ARE YOUR PROSPECTS. Do the PRIZE DRAWINGS. Key is to let everyone know they MUST BE PRESENT TO WINthis will keep everyone there to the end and have a nice fun end to your pampering! Let them know at every Skin Care Class Mary Kay always said that there are 2 Consultants in the Room and Smile. 5 Min INTRO 20 Min Skin Care Class 5 Min Referral Game 10 CLOSE (Closet Close, Table Close, SELL the Sizzle of Rollup Bag) 20 Individual Close (THIS IS the GOAL TO GET TO FAST!) 10 Packing up Orders from your car (TAKE THE HOSTESS or your PROSPECT with YOU) 5 Close with Prize drawings CONGRATULATIONS! YOU DID IT!! WAY TO GO!