Table Contents of Airports On-Time Departure Performance Overview Airports in mainland China P4 Global large & medium-sized airports P12 Airports with a capacity of over 10 million passengers P6 APAC large & medium-sized airports P14 Airports with a capacity of 2 to 10 million passengers P8 North American large & medium-sized airports P10 European large & medium-sized airports On-time Arrival Performance Overview in mainland China P16 Global big & medium-sized P23 Ten major airlines P18 APAC big & medium-sized P24 Regional airlines P20 Airline alliances Appendix P25 World s TOP 20 most punctual air routes Page 1 of 25
Notes for editors Period: Dec 1 - Dec 31, 2018 s: Commercial air passenger flights only. Cargo aircrafts, corporate jets and general aviation are excluded. Actual departure flights: Departure flights that have actual take-off time and actual departure time in Vari database. Canceled flights are excluded. Actual arrival flights: Arrival flights that have actual take-off time and actual departure time in Vari database. Canceled flights are excluded. Large airports: Airports with above 6000 actual departure flights monthly. Medium-sized airports: Airports with 2000 to 6000 actual departure flights monthly. Big : with over 400 daily actual arrival flights. Medium-sized : with 200 to 400 daily actual arrival flights. On-time departure flights: Actual Time of Departure (ATD) - Scheduled Time of Departure (STD) = <30mins On-time arrival flights: Actual Time of Arrival (ATA) - Scheduled Time of Arrival (STA) = <30mins On-time departure rate: On-time Departure s/actual Departure s * 100% On-time arrival rate: On-time Arrival s/actual Arrival s * 100% Average departure delay time: Total Departure Delay Time/ Actual Departure s (Departure delay time of a single flight: ATD-STD. If a flight departs ahead of the scheduled time of departure, then the result is zero.) Average arrival delay time: Total Arrival Delay Time/ Actual Arrival s (Arrival delay time of a single flight: ATA-STA. If a flight arrives ahead of the scheduled time of arrival, then the result is zero.) Page 2 of 25
Airports On-Time Departure Performance Global large airports: Japan s ITM and CTS top global chart Global medium-sized airports: KHH tops the chart APAC major airports: Japan embraces TOP 5 airports and 9 Chinese airports rank in the list APAC medium-sized airports: KHH tops the mediumsized airports, followed by 4 Japanese airports Abstract North American large airports: HNL tops the chart North American medium-sized airports: KOA ranks first in the TOP 20 list European large airports: LED is the most punctual large airports in Europe European medium-sized airports: TFN tops the TOP 20 list Airports with a capacity of over 10 million passengers: URC tops the chart while PVG & SHA show the most rapid growth Airports with a capacity of 2 to 10 million passengers: UYN tops the list and MIG shows the most rapid growth Page 3 of 25
Overview Global large airports: Japan s ITM and CTS top global chart Itami (ITM) takes the top spot on the 2018 list, followed by New Chitose (CTS) with an average departure delay of 9.01 minutes. A total of 5 Japanese airports are recorded in this category while 4 large airports from the US, 2 from China and India also crack the TOP 20 list. Table 1: World s TOP20 best airports for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 ITM Itami JP 72515 93.87% 13.20 2 CTS New Chitose JP 81950 92.30% 9.01 3 HNL Honolulu US 76445 88.29% 18.94 4 HND Haneda JP 248925 86.75% 20.30 5 PDX Portland US 95454 86.66% 17.70 6 LED Pulkovo RU 76315 85.75% 18.99 7 BSB Brasília BR 72688 85.25% 18.54 8 PTY Tocumen PA 72023 84.64% 20.65 9 FUK Fukuoka JP 95951 84.14% 20.00 10 KIX Osaka JP 86637 84.08% 20.79 11 CGH Congonhas BR 94488 83.79% 18.65 12 BNE Brisbane AU 94740 83.48% 20.57 13 SJC Norman Y. Mineta San José US 73453 83.41% 21.11 14 URC Urumqi Diwopu CN 87539 82.86% 24.76 15 DOH Doha QA 100503 82.37% 21.64 16 XIY Xi'an Xianyang CN 164035 82.29% 23.35 17 HYD Rajiv Gandhi IN 85472 82.18% 20.26 18 HEL Helsinki-Vantaa FI 90020 81.66% 20.40 19 CCU Calcutta IN 78854 81.47% 20.85 20 AUS Austin Bergstrom US 72779 81.26% 24.13 Page 4 of 25
Global medium-sized airports: KHH tops the chart Kaohsiung (KHH) holds onto the first spot among the TOP 20 global medium-sized airports with an average departure delay of 12.21 minutes, followed by Sendai (SDJ) and Miyazaki (KMI) in the second and third places. Table 2: World s TOP 20 best airports for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KHH Kaohsiung TW 28958 92.58% 12.21 2 SDJ Sendai JP 26022 92.43% 13.05 3 KMI Miyazaki JP 24511 91.94% 14.06 4 CMN Mohammed V MA 41616 91.56% 11.33 5 KOA Kona US 24486 91.49% 13.18 6 TFN Tenerife North ES 35464 90.69% 13.33 7 NGO Nagoya JP 52534 90.38% 16.41 8 KOJ Kagoshima JP 37772 90.20% 15.69 9 OGG Kahului US 37532 90.19% 13.91 10 MSQ Minsk BY 25806 90.12% 14.53 11 TSA Taipei Songshan TW 27254 89.63% 15.91 12 CHC Christchurch NZ 36105 88.72% 15.25 13 PNH Pochentong KH 24433 88.48% 14.67 14 WLG Wellington NZ 40915 88.09% 15.65 15 LUX Luxembourg-Finde LU 25806 87.99% 15.98 16 CNX Chiang Mai TH 38747 87.83% 14.63 17 SVG Stavanger NO 25590 87.47% 14.64 18 LIN Milan Linate IT 48038 87.24% 16.03 19 FOR Pinto Martins Fortaleza BR 26118 87.23% 15.53 20 ANC Ted Stevens Anchorage US 39369 86.66% 15.86 Page 5 of 25
APAC major airports: Japan embraces TOP 5 airports and 9 Chinese airports rank in the list Among the TOP20 global large airports, Itami (ITM) retains the first with a departure punctuality of 93.87 percent, followed by New Chitose (CTS) and Haneda (HND) in the second and third places. In mainland China, Urumqi Diwopu (URC) tops all the nine Chinese airports in the list. Table 3: TOP 20 best airports in Asia-Pacific for on-time departures (Major airports, Airports Country/ Region 2018) Departures Departure Average Departure 1 ITM Itami JP 72515 93.87% 13.20 2 CTS New Chitose JP 81950 92.30% 9.01 3 HND Haneda JP 248925 86.75% 20.30 4 FUK Fukuoka JP 95951 84.14% 20.00 5 KIX Osaka JP 86637 84.08% 20.79 6 BNE Brisbane AU 94740 83.48% 20.57 7 URC Urumqi Diwopu CN 87539 82.86% 24.76 8 XIY Xi'an Xianyang CN 164035 82.29% 23.35 9 GMP Gimpo KR 72162 80.97% 25.89 10 CKG Chongqing Jiangbei CN 147262 80.84% 23.25 11 AKL Auckland NZ 82664 79.92% 22.34 12 SHA 13 DLC 14 CTU Shanghai Hongqiao Dalian Zhoushuizi Chengdu Shuangliu CN 131821 79.17% 26.05 CN 71779 79.15% 25.43 CN 171267 77.22% 28.47 15 WUH Wuhan Tianhe CN 91720 76.77% 26.80 16 OKA Naha JP 73460 76.41% 22.69 17 MEL 18 KMG Melbourne Tullamarine Kunming Changshui AU 119389 75.97% 24.88 CN 181647 75.63% 29.12 19 BKK Suvarnabhumi TH 180385 75.38% 25.36 20 CSX Changsha CN 91199 75.30% 28.45 Page 6 of 25
APAC medium-sized airports: KHH tops the medium-sized airports, followed by 4 Japanese airports Kaohsiung (KHH) has firmly fixed to the top spot in the APAC TOP 20 medium-sized airports rankings with an on-time departure rate of 92.58 percent. Two airports in Taiwan join the list with four Japanese airports and 4 airports in mainland China. Table 4: TOP 20 best airports in Asia-Pacific for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KHH Kaohsiung TW 28958 92.58% 12.21 2 SDJ Sendai JP 26022 92.43% 13.05 3 KMI Miyazaki JP 24511 91.94% 14.06 4 NGO Nagoya JP 52534 90.38% 16.41 5 KOJ Kagoshima JP 37772 90.20% 15.69 6 TSA Taipei Songshan TW 27254 89.63% 15.91 7 CHC Christchurch Chiang Mai NZ 36105 88.72% 15.25 8 PNH Pochentong KH 24433 88.48% 14.67 9 WLG Wellington Christchurch NZ 40915 88.09% 15.65 10 CNX Chiang Mai TH 38747 87.83% 14.63 11 ADL Adelaide AU 38929 86.54% 17.49 12 PER Perth AU 49835 85.86% 19.53 13 PUS Busan KR 55974 85.16% 19.75 14 CNS Cairns AU 25489 85.04% 19.21 15 LJG Lijiang Sanyi CN 28514 83.66% 18.73 16 XNN Xining Caojiapu CN 27302 82.43% 21.47 17 INC Yinchuan Hedong CN 37740 81.28% 21.89 18 TNA Jinan Yaoqiang CN 61773 80.03% 22.81 19 HKT Phuket TH 57088 79.84% 20.93 20 OOL Gold Coast AU 24022 79.55% 22.33 Page 7 of 25
North American large airports: HNL tops the chart In the TOP 20 list of North American large airports, Honolulu (HNL) tops the seventeen American airports with an on-time departure rate of 88.29%, while Portland (PDX) performs the best in average departure delay time with a record of 17.70 minutes. Table 5: TOP 20 best airports in North America for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 HNL Honolulu US 76445 88.29% 18.94 2 PDX Portland US 95454 86.66% 17.70 3 SJC Norman Y. Mineta San José US 73453 83.41% 21.11 4 AUS Austin Bergstrom US 72779 81.26% 24.13 5 STL Saint Louis US 88356 80.53% 23.29 6 TPA Tampa US 83401 79.98% 24.81 7 SAN San Diego US 100920 79.59% 25.31 8 SLC Salt Lake City US 128091 79.27% 25.95 9 BNA Nashville US 81519 78.49% 26.11 10 PIT Pittsburgh US 63638 78.36% 25.94 11 LAS McCarran US 180466 78.11% 25.46 12 BWI Washington Thurgood Marshall US 116617 77.85% 26.13 13 PHX Phoenix Sky Harbor US 195890 77.61% 25.39 14 ATL Atlanta US 439589 77.57% 27.18 15 IAH George Bush US 227879 77.21% 27.84 16 MCO Orlando US 162138 76.24% 28.90 17 YYC Calgary CA 99708 76.20% 24.99 18 SEA Seattle US 214778 75.99% 26.19 19 CUN Cancún MX 81167 75.53% 26.44 Detroit 20 DTW Metropolitan US 196735 75.48% 29.54 Page 8 of 25
North American medium-sized airports: KOA ranks first in the TOP 20 list The TOP 20 list of North American medium-sized Airports found Kona (KOA) is the best performing airport in 2018, with an on-time departure rate of 91.49% and an average departure delay of 12.78 minutes. Table 6: TOP 20 best airports in North America for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 KOA Kona US 24486 91.49% 13.18 2 OGG Kahului US 37532 90.19% 13.91 3 ANC Ted Stevens Anchorage US 39369 86.66% 15.86 4 BOI Boise US 25979 85.99% 19.12 5 GEG Spokane US 22367 85.20% 18.96 6 SMF Sacramento US 54664 84.78% 19.33 7 ONT Ontario US 22383 84.66% 19.41 8 YWG Winnipeg CA 29703 83.74% 17.53 9 MCI Kansas City US 59474 83.70% 20.98 10 SNA John Wayne US 46741 83.56% 20.93 11 OKC Will Rogers US 26497 83.02% 22.09 12 SAT San Antonio US 44437 83.02% 22.38 13 ABQ Albuquerque US 30340 82.35% 22.65 14 OAK Oakland US 59128 82.17% 20.83 15 BDL Bradley US 33482 82.14% 23.66 16 YEG Edmonton CA 49790 81.79% 20.35 17 PVD T. F. Green US 24001 81.75% 23.40 18 RNO Reno-Tahoe US 24545 81.68% 22.05 19 CHS Charleston US 25227 81.49% 24.53 20 MSY New Orleans US 57186 81.30% 22.81 Page 9 of 25
European large airports: LED is the most punctual large airports in Europe Pulkovo (LED) cuts a figure in the TOP 20 chart with an on-time departure rate of 85.75 percent and an average departure delay of 18.99 minutes. Table 7: TOP 20 best airports in Europe for on-time departures (Large airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 LED Pulkovo RU 76315 85.75% 18.99 2 HEL Helsinki-Vantaa FI 90020 81.66% 20.40 3 VKO Vnukovo RU 80433 81.25% 22.47 4 SVO Sheremetyevo RU 173277 80.18% 23.23 5 CPH Copenhagen DK 128459 78.45% 23.30 6 ATH Athens GK 97513 77.98% 23.33 7 OSL Oslo NO 120083 77.79% 22.59 8 DME Domodedovo RU 115382 77.34% 24.31 9 TXL Tegel DE 91815 76.57% 23.46 10 VIE Vienna AT 118290 76.51% 24.31 11 HAM Hamburg DE 68691 76.03% 24.03 12 GVA Geneva CH 72176 74.59% 25.04 13 DUS Düsseldorf DE 103378 73.89% 26.33 14 ZRH Zurich CH 122919 73.32% 25.55 15 SAW 16 ARN Istanbul Sabiha Gökçen Stockholm Arlanda TR 114620 73.06% 24.57 SE 114472 73.01% 24.74 17 ORY Paris Orly FR 115689 72.91% 26.48 18 AMS Schiphol NL 242870 72.86% 26.75 19 PMI Palma de Mallorca ES 97751 72.77% 26.95 20 MAD Madrid Barajas ES 211978 72.44% 28.81 Page 10 of 25
European medium-sized airports: TFN tops the TOP 20 list Tenerife North (TFN) ranks the first among medium-sized airports with a punctuality of 90.69 percent and an average departure delay of 13.33 minutes. 6 Spanish airports are also among the list. Table 8: TOP 20 best airports in Europe for on-time departures (Medium-sized airports, 2018) Airports Country/ Region Departures Departure Average Departure 1 TFN Tenerife North ES 35464 90.69% 13.33 2 MSQ Minsk BY 25806 90.12% 14.53 3 LUX Luxembourg-Finde LU 25806 87.99% 15.98 4 SVG Stavanger NO 25590 87.47% 14.64 5 LIN Milan Linate IT 48038 87.24% 16.03 6 TRD Trondheim NO 24756 86.28% 15.74 7 RIX Riga LV 38008 86.07% 18.39 8 BGO Bergen NO 34237 85.85% 16.43 9 BIO Bilbao ES 24027 84.86% 17.65 10 BLQ Bologna Guglielmo Marconi IT 31689 84.68% 14.04 11 SVX Koltsovo RU 25120 83.04% 21.23 12 AER Sochi RU 24222 82.98% 21.82 13 LPA Gran Canaria ES 56643 82.91% 19.21 14 FUE Fuerteventura ES 24861 82.67% 17.24 15 ADB Izmir Adnan Menderes TK 40920 82.65% 18.99 16 ABZ Aberdeen UK 24153 82.54% 19.57 17 BEG Belgrade Nikola Tesla RS 27224 81.99% 20.46 18 SVQ Seville ES 25122 81.98% 20.34 19 ACE Lanzarote ES 27108 81.67% 18.94 20 VLC Valencia ES 30089 80.16% 21.17 Page 11 of 25
Airports in mainland China The total number of airports with a capacity over 10 million passengers has grown to 37, with the participation of Ningbo Lishe (NGB), Shijiazhuang Zhengding (SJW), Zhuhai Jinwan (ZUH), Wenzhou Longwan (WNZ) and Hefei Xinqiao (HFE), reporting all remarkable YoY growth of 12.44 percent, 12.87 percent, 19.29 percent, 9.26 percent and 5.06 percent respectively. Following Atlanta Airport, Beijing Capital becomes the second airport hitting a record of 100 million person trips for its throughput capacity on Dec 28 th last year, increasing 15.49 percent on the previous year. Airports with a capacity of over 10 million passengers: URC tops the chart while PVG & SHA show the most rapid growth Among the airports with a capacity of over 10 million passengers in mainland China, Urumqi Diwopu (URC) ranks first with its on-time departure performance of 82.86 percent followed by Xi'an Xianyang (XIY) and Chongqing Jiangbei (CKG). Airports with a capacity of over 10 million passengers in mainland China show robust YoY growth in this category, among which Shanghai Hongqiao (SHA), Shanghai Pudong (PVG) and Zhuhai Jinwan (ZUH) show the most rapid growth, with respectively 20.75 percent, 19.31 and 19.29 percent, the former two are notably airports with a capacity of over 40 million passengers. Table 9: China s airports on-time departure performance (Airports with a capacity of over 10 million passengers, 2018) Airports Departures Departure YoY Average Departure Size 1 URC Urumqi Diwopu 87539 82.86% 7.49% 24.76 20 Million 2 XIY Xi'an Xianyang 164035 82.29% 8.51% 23.35 40 Million 3 CKG Chongqing Jiangbei 147262 80.84% 6.46% 23.25 40 Million 4 TNA Jinan Yaoqiang 61773 80.03% 8.82% 22.81 10 Million 5 SHA Shanghai Hongqiao 131821 79.17% 20.75% 26.05 40 Million 6 DLC Dalian Zhoushuizi 71779 79.15% 5.11% 25.43 10 Million 7 LHW Lanzhou Zhongchuan 54695 77.28% 4.73% 25.08 10 Million 8 CTU Chengdu Shuangliu 171267 77.22% 8.56% 28.47 50 Million 9 WUH Wuhan Tianhe 91720 76.77% 8.88% 26.80 20 Million 10 KMG Kunming Changshui 181647 75.63% 8.58% 29.12 40 Million 11 TYN Taiyuan Wusu 52855 75.51% 6.89% 29.69 10 Million 12 CSX Changsha Huanghua 91199 75.30% 7.84% 28.45 20 Million Page 12 of 25
13 HET Hohhot Baita 51724 75.19% 7.38% 28.60 10 Million 14 HAK Haikou Meilan 81741 74.88% 7.06% 28.17 20 Million 15 CGO Zhengzhou Xinzheng 100661 74.14% 5.11% 30.25 20 Million 16 SZX Shenzhen Bao'an 163537 74.09% 9.98% 32.11 40 Million 17 KHN Nanchang Changbei 52632 73.22% 6.23% 30.72 10 Million 18 ZUH Zhuhai Jinwan 40556 73.13% 19.29% 31.14 10 Million 19 CAN Guangzhou Baiyun 228033 73.11% 9.82% 30.38 60 Million 20 HRB Harbin Taiping 72375 73.02% 6.03% 30.89 20 Million 21 PVG Shanghai Pudong 228613 72.66% 19.31% 30.83 70 Million 22 KWE Guiyang Longdongbao 78417 72.61% 4.83% 30.17 20 Million 23 TSN Tianjin Binhai 84605 72.10% 9.06% 33.03 20 Million 24 SYX Sanya Phoenix 60135 71.84% 7.10% 31.77 20 Million 25 TAO Qingdao Liuting 89302 71.07% 5.52% 29.27 20 Million 26 PEK Beijing Capital 295135 69.76% 16.92% 31.56 100 Million 27 FOC Fuzhou Changle 53432 69.71% 10.29% 32.28 10 Million 28 SJW Shijiazhuang Zhengding 42708 69.64% 12.87% 33.22 10 Million 29 NNG Nanning Wuxu 55531 69.31% 10.05% 33.34 10 Million 30 CGQ Changchun Longjia 45556 68.27% 5.48% 34.74 10 Million 31 HGH Hangzhou Xiaoshan 129098 67.93% 14.19% 37.55 30 Million 32 SHE Shenyang Taoxian 67533 67.71% 4.01% 34.48 10 Million 33 NGB Ningbo Lishe 40994 67.12% 12.44% 33.51 10 Million 34 NKG Nanjing Lukou 103177 65.83% 10.45% 40.10 20 Million 35 HFE Hefei Xinqiao 43783 65.47% 5.06% 37.78 10 Million 36 WNZ Wenzhou Longwan 42132 65.17% 9.26% 33.87 10 Million 37 XMN Xiamen Gaoqi 94992 64.61% 13.91% 35.20 20 Million Page 13 of 25
Airports with a capacity of 2 to 10 million passengers: UYN tops the list and MIG shows the most rapid growth Regarding airports with a capacity of 2 to 10 million passengers, Yulin Yuyang (UYN) ranks first with an on-time performance of 91.20 percent. Compared with the same period last year, Mianyang Nanjiao (MIG) enjoys the most rapid YoY growth of 13.81 %. Table 10: China s airports on-time departure performance (Airports with a capacity of 2 to 10 million passengers, 2018) Airports Departures Departure YoY Average Departure Delay (minutes) 1 UYN Yulin Yuyang 9467 91.20% 4.06% 24.00 2 Million 2 KHG Kashgar 8745 86.03% 12.09% 17.61 2 Million 3 HLD Hulunbuir Hailar 9200 85.20% 10.08% 19.04 2 Million 4 LJG Lijiang Sanyi 28514 83.66% 7.55% 18.73 7 Million 5 XNN Xining Caojiapu 27302 82.43% 4.17% 21.47 6 Million 6 INC Yinchuan Hedong 37740 81.28% 5.60% 21.89 8 Million 7 JHG Xishuangbanna 18212 81.18% 1.68% 20.38 4 Million 8 DSN Ordos 10727 80.32% 3.92% 23.09 2 Million 9 DYG Zhangjiajie Hehua 9295 77.90% 3.03% 40.00 2 Million 10 ZHA ZhanJiang 12166 77.85% 5.51% 24.18 2 Million 11 KWL Guilin Liangjiang 33792 76.42% 7.97% 25.17 8 Million 12 BAV Baotou 9176 76.27% 5.39% 27.63 2 Million 13 YCU Yucheng Guangong 8328 76.19% -0.20% 42.00 2 Million 14 LXA Lhasa Kongga 18134 74.94% 7.93% 29.20 5 Million 15 BHY Beihai Fucheng 8139 74.30% 8.76% 39.00 2 Million 16 YIH Yichang Sanxia 12290 70.76% -3.14% 31.05 2 Million 17 LYI Linyi 7727 70.28% 6.65% 41.00 2 Million 18 NAY Beijing Nanyuan 22226 70.02% 4.94% 30.02 6 Million 19 ZYI Zunyi Xinzhou 8635 69.72% -3.74% 44.00 2 Million 20 WEH WeiHai 10327 69.38% 1.68% 30.75 2 Million 21 SWA Jieyang Chaoshan 24902 69.03% 4.26% 31.07 6 Million 22 JJN Quanzhou Jinjiang 28409 63.53% 8.35% 36.73 7 Million 23 YNT Yantai Penglai 36895 61.51% -3.60% 38.48 8 Million 24 XUZ Xuzhou Guanyin 9034 60.58% 10.11% 46.00 2 Million 25 WUX Sunan Shuofang 26976 58.04% 8.51% 39.76 7 Million 26 YTY Yangzhou Taizhou 8747 56.11% 5.47% 49.00 2 Million 27 NTG Nantong Xingdong 11849 55.58% 5.33% 41.70 2 Million 28 MIG Mianyang Nanjiao 15088 54.20% 13.81% 44.81 3 Million 29 CZX Changzhou Benniu 13301 47.18% -1.16% 48.30 3 Million Page 14 of 25 Size
On-Time Arrival Performance Global big airlines: JL tops global big airlines Global medium-sized airlines: CM tops global mediumsized airlines APAC major airlines: two Japanese airlines top the list for this region Abstract APAC medium-sized airlines: SEA airlines take 7 seats in this category Airline alliances: Oneworld becomes the most punctual airline alliance Ten major airlines: GS tops major airlines in Mainland China; SC shows the most rapid YoY increase Regional airlines in Mainland China: RY becomes the most punctual regional airlines; NS shows the most rapid YoY increase Page 15 of 25
t Overview Global big airlines: JL tops global big airlines In 2018, Japan delivers the best among all big airlines worldwide with an on-time arrival rate of 95.83 percent and 5.72 minutes of average arrival delay, Qatar Airways and All Nippon Airways hold the second and the third place in this category. Table 11: World s TOP20 best airlines for on-time arrivals (Big airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 JL Japan JP 313785 95.83% 5.72 2 QR Qatar Airways QA 190982 95.51% 5.84 3 NH All Nippon Airways JP 468338 95.50% 5.64 4 EK Emirates AE 203966 94.60% 6.47 5 SU Aeroflot-Russian RU 365128 94.38% 7.35 6 KL Royal Dutch NL 269036 94.08% 6.12 7 IB Iberia ES 217952 93.94% 6.53 8 AZ Alitalia IT 202568 93.35% 6.57 9 NZ Air New Zealand NZ 194816 92.60% 8.13 10 KE Korean Air KR 160845 92.56% 8.41 11 AS Alaska US 469497 92.49% 7.77 12 LA LATAM CL 386886 92.24% 8.95 13 VA Virgin Australia AU 175717 92.06% 8.66 14 QF Qantas Airways AU 281848 91.80% 9.05 15 AM Mexicana MX 233339 91.70% 9.33 16 FD Thai AirAsia TH 148745 91.51% 8.13 17 6E IndiGo IN 447121 91.28% 8.44 18 GA Garuda Indonesia ID 232357 91.12% 9.18 19 TK Turkish TR 511680 91.04% 9.34 20 DL Delta Air Lines US 2025049 91.03% 5.72 Page 16 of 25
Global medium-sized airlines: CM tops global medium-sized airlines In 2018, Copa tops the global medium-sized airlines chart with an on-time arrival rate of 97.31 percent and 3.72 minutes of average arrival delay, followed by Hawaiian and Singapore. Table 12: World s TOP 20 best airlines for on-time arrivals (Medium-sized, 2018) Country/ Region Arrivals Arrival Average Arrival 1 CM COPA PA 131479 97.31% 3.72 2 HA Hawaiian US 104440 96.27% 5.14 3 SQ Singapore SG 93918 95.24% 5.79 4 JJ TAM BR 129092 95.03% 5.46 5 EY Etihad Airways AE 101884 94.57% 5.95 6 Y4 Volaris MX 120982 93.66% 7.57 7 UT UTair Aviation RU 85692 93.63% 8.13 8 PG Bangkok Airways TH 76246 93.55% 6.79 9 O6 Avianca Brazil BR 101863 93.47% 6.88 10 AT Royal Air Maroc MA 76960 93.00% 7.59 11 TG Thai Airways International TH 83313 92.80% 8.68 12 AY Finnair FI 132575 92.64% 8.35 13 AR Aerolineas Argentinas AR 130646 92.16% 8.60 14 S7 S7 RU 135863 92.11% 8.98 15 OS Austrian AT 141267 91.96% 8.03 16 UX Air Europa ES 101046 91.38% 8.94 17 4O InterJet MX 124062 90.53% 9.62 18 MS EgyptAir EG 80892 90.11% 11.94 19 FZ Flydubai AE 92347 89.89% 10.09 20 ET Ethiopian ET 114326 89.50% 16.80 Page 17 of 25
APAC major airlines: two Japanese airlines top the list for this region Japan has a strong showing in this major-airlines category with an on-time arrival rate of 95.83 percent. 8 airlines from mainland China are also in the list: China Eastern, Shandong, China Southern, Sichuan, Hainan, Xiamen and Shenzhen. China Eastern is the most punctual major airlines in mainland China with an on-time arrival rate of 85.75 percent. Table 13: Best airlines in Asia-Pacific region for on-time arrivals (Major airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 JL Japan JP 313785 95.83% 5.72 2 NH All Nippon Airways JP 468338 95.50% 5.64 3 NZ Air New Zealand NZ 194816 92.60% 8.13 4 KE Korean Air KR 160845 92.56% 8.41 5 VA Virgin Australia AU 175717 92.06% 8.66 6 QF Qantas Airways AU 281848 91.80% 9.05 7 FD Thai AirAsia TH 148745 91.51% 8.13 8 GA Garuda Indonesia ID 232357 91.12% 9.18 9 VN Vietnam VN 147263 90.28% 19.65 10 MU China Eastern CN 789434 85.75% 15.69 11 SC Shandong CN 217002 85.71% 15.08 12 CA Air China CN 506643 85.66% 17.05 13 CZ China Southern CN 799442 85.56% 17.43 14 3U Sichuan CN 215230 84.76% 16.66 15 AK AirAsia MY 222110 84.49% 14.64 16 HU Hainan CN 296003 84.02% 17.63 17 MF Xiamen CN 238562 80.82% 19.53 18 ZH Shenzhen CN 263029 80.76% 20.76 19 JT Lion Air ID 244684 67.20% 28.96 Page 18 of 25
APAC medium-sized airlines: SEA airlines take 7 seats in this category In 2018, Singapore ranks first among the medium-sized airlines in the Asia- Pacific region with an on-time arrival rate of 95.24 percent. There are 7 airlines from South-east Asia appeared in this list, 2 from Thailand and the rest from Indonesia, Malaysia, and Vietnam. Table 14: Best airlines in Asia-Pacific region for on-time arrivals (Medium-sized airlines, 2018) Country/ Region Arrivals Arrival Average Arrival 1 SQ Singapore SG 93918 95.24% 5.79 2 PG Bangkok Airways TH 76246 93.55% 6.79 3 TG Thai Airways International TH 83313 92.80% 8.68 4 OZ Asiana KR 105462 88.67% 12.37 5 9C Spring Airline CN 132253 88.22% 13.35 6 CX Cathay Pacific HK 103920 88.14% 12.80 7 7C Jeju Air KR 77616 88.12% 11.90 8 G5 China Express CN 93746 87.82% 13.95 9 ID Batik Air ID 131414 87.74% 10.82 10 HO Juneyao CN 116289 87.60% 13.96 11 JQ Jetstar Airways AU 138292 87.37% 13.38 12 QG Citilink ID 103192 87.33% 13.04 13 GS Tianjin CN 131104 86.14% 15.27 14 FM Shanghai CN 134403 86.00% 15.43 15 JD Capital CN 107633 83.91% 17.59 16 OD Malindo Air MY 77200 83.37% 14.65 17 8L Lucky Air CN 84844 82.06% 20.44 18 VJ VietJet Air VN 107958 73.74% 23.45 Page 19 of 25
Airline alliances: Oneworld becomes the most punctual airline alliance In this report, the airline alliances include Star Alliance, Sky Team, Oneworld, U-Fly Alliance and Value Alliance. Star Alliance, Sky Team and Oneworld are the three largest airline alliances. The new alliance, U-Fly Alliance, is the world's first low-cost airline alliance while Value Alliance is the first pan regional low-cost airline alliance. Oneworld, which consists of 13 airlines by the end of 2018, takes the first place in average arrival list with an rate of 90.51%, narrowly followed by Sky Team and Star Alliance. Table 15: Airline alliances verage on-time arrival performance (2018) Alliance Arrivals Average Arrival Average Arrival Delay (minutes) 1 Oneworld 4770596 90.51% 10.61 2 Sky Team 6501632 89.56% 12.19 3 Star Alliance 7352402 88.56% 12.90 4 U-Fly Alliance 219552 83.85% 18.96 5 Value Alliance 415781 83.19% 16.28 Table 16: Star Alliance airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 CM Copa 131479 97.31% 3.72 2 NH All Nippon Airways 468338 95.50% 5.64 3 SQ Singapore 93918 95.24% 5.79 4 SA South African Airways 121034 93.93% 6.66 5 O6 Avianca Brazil 101863 93.47% 6.88 6 A3 Aegean 49798 93.22% 7.95 7 TG Thai Airways 83313 92.80% 8.68 8 NZ Air New Zealand 194816 92.60% 8.13 9 OS Austrian 141267 91.96% 8.03 10 TK Turkish 511680 91.04% 9.34 11 BR Eva Air 61993 90.78% 8.91 12 LX Swiss 153922 90.52% 9.23 13 SK Scandinavian 309178 90.49% 9.38 14 MS Egypt Air 80892 90.11% 11.94 Page 20 of 25
15 ET Ethiopian 114326 89.50% 16.80 16 JP Adria Airways 20130 88.73% 11.28 17 OZ Asiana 105462 88.67% 12.37 18 LO LOT Polish 130495 88.53% 10.87 19 UA United 1830576 88.20% 14.21 20 LH Lufthansa 563975 87.46% 12.68 21 SN Brussels 88721 87.22% 11.90 22 OU Croatia 28781 86.93% 16.58 23 CA Air China 506643 85.66% 17.05 24 AV Avianca 267508 85.64% 23.03 25 AC Air Canada 615884 84.95% 15.38 26 AI Air India 171389 80.90% 19.30 27 ZH Shenzhen 263029 80.76% 20.76 28 TP TAP Air Portugal 141992 79.89% 18.34 Table 17: Sky Team airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 SU Aeroflot 365128 94.38% 7.35 2 KL KLM Royal Dutch 269036 94.08% 6.12 3 AZ Alitalia 202568 93.35% 6.57 4 KE Korean Air 160845 92.56% 8.41 5 AR Aerolineas Argentinas 130646 92.16% 8.60 6 CI China 68821 92.14% 8.78 7 AM Aeromexico 233339 91.70% 9.33 8 UX Air Europa Lineas Aereas 101046 91.38% 8.94 9 GA Garuda Indonesia 232357 91.12% 9.18 10 DL Delta Air Lines 2025049 91.03% 11.12 11 ME Middle East 26766 90.75% 11.21 12 VN Vietnam 147263 90.28% 19.65 13 AF Air France 352779 89.87% 10.91 14 KQ Kenya Airways 56315 89.62% 11.79 15 RO TAROM 39718 88.79% 12.06 16 SV Saudia 230040 87.61% 13.61 17 MU Eastern 789434 85.75% 15.69 18 CZ Southern 799442 85.56% 17.43 19 OK CSA 32478 82.69% 16.11 20 MF Xiamen 238562 80.82% 19.53 Page 21 of 25
Table 18: Oneworld airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 JL Japan 313785 95.83% 5.72 2 QR Qatar Airways 190982 95.51% 5.84 3 IB Iberia 217952 93.94% 6.53 4 AY Finnair 132575 92.64% 8.35 5 LA LAN 386886 92.24% 8.95 6 S7 S7 135863 92.11% 8.98 7 QF QantasLink 281848 91.80% 9.05 8 UL Sri Lankan 39104 89.53% 11.20 9 RJ Royal Jordanian 37811 89.42% 13.88 10 AA American 2384129 89.32% 12.05 11 BA British Airways 389358 88.97% 11.42 12 CX Cathay Pacific 103920 88.14% 12.80 13 MH Malaysia Airline 156383 83.23% 15.93 Table 19: Value Alliance airlines on-time arrival performance (2018) Ranl Arrivals Arrival Average Arrival 1 XW NokScoot 4122 90.79% 14.25 2 JW Vanilla Air 18566 89.84% 11.81 3 TR Scoot Tigerair 64481 88.38% 13.52 4 7C Jeju Air 77616 88.12% 11.90 5 DG South East Asian 32707 87.51% 11.42 6 DD Nok Air 73387 82.89% 15.31 7 TT Tiger Airways Australia 30225 79.21% 21.87 8 5J Cebu Pacific Air 114677 75.59% 22.12 Table 20: U-Fly Alliance airlines on-time arrival performance (2018) Arrivals Arrival Average Arrival 1 UO Hong Kong Express 23856 90.09% 11.36 2 UQ Urumqi Air 18267 88.55% 14.87 3 ZE EASTAR JET 37350 83.15% 20.68 4 PN West Air 55235 82.81% 20.14 5 8L Lucky Air 84844 82.06% 20.44 Page 22 of 25
in mainland China Ten major airlines: GS tops major airlines in Mainland China; SC shows the most rapid YoY increase In 2018, among ten major Chinese airlines, Tianjin dominates on-time performance rankings with an on-time arrival rate of 86.14 percent. Compared with last year, Shandong posts the fastest YoY growth of 9.37 percent, followed by Shanghai of 9.35 percent and Xiamen of 8.57 percent. Table 21: Best Chinese major airlines for on-time arrivals (2018) Average Arrival Major YoY Arrivals Arrival 1 GS Tianjin 131104 86.14% 5.81% 15.27 2 FM Shanghai 134403 86.00% 9.35% 15.43 3 MU China Eastern 789434 85.75% 6.83% 15.69 4 SC Shandong 217002 85.71% 9.37% 15.08 5 CA Air China 506643 85.66% 7.10% 17.05 6 CZ China Southern 799442 85.56% 5.98% 17.43 7 3U Sichuan 215230 84.76% 6.93% 16.66 8 HU Hainan 296003 84.02% 6.41% 17.63 9 MF Xiamen 238562 80.82% 8.57% 19.53 10 ZH Shenzhen 263029 80.76% 8.35% 20.76 Page 23 of 25
Regional airlines in Mainland China: RY becomes the most punctual regional airlines; NS shows the most rapid YoY increase In 2018, Jiangxi tops the chart among all regional airlines with an on-time arrival rate of 91.84 percent and average arrival delay of 9.10 minutes. Compared with last year, Hebei enjoys the most rapid increase in of 15.75 %, followed by Fuzhou (11.40 percent) and Donghai (9.85 percent). Table 22: Best regional Chinese airlines for on-time arrivals (2018) Regional Arrivals Arrival YoY Average Arrival 1 RY Jiangxi 13422 91.74% 4.76% 9.10 2 UQ Urumqi Air 18267 88.55% 3.65% 14.87 3 JR Joy Air 33821 88.38% 3.52% 16.52 4 9C Spring 132253 88.22% 6.94% 13.35 5 G5 China Express 93746 87.82% 4.23% 13.95 6 HO Juneyao 116289 87.60% 8.07% 13.96 7 CN Grand China Air 4462 87.22% 6.36% 14.10 8 GY Colorful Guizhou 16210 87.08% 7.38% 14.20 9 9H Chang'an 18128 87.04% 0.34% 15.13 10 DR Ruili 31825 86.92% 5.98% 15.59 11 FU Fuzhou 25246 85.98% 11.40% 16.19 12 OQ Chongqing 32646 85.86% 5.86% 19.84 13 A6 Hongtu Air 7473 85.73% 7.73% 17.31 14 GT Air Guilin 14962 84.99% 7.01% 18.42 15 EU Chengdu 60255 84.65% 8.78% 17.45 16 TV Tibet Air 40664 84.60% 6.86% 18.53 17 AQ 9 Air 29499 84.42% 5.77% 18.62 18 Y8 Suparna 17051 84.33% 2.12% 18.99 19 GX Guangxi Beibu Gulf 38127 84.27% 8.31% 16.58 20 KY Kunming 39955 83.97% 6.47% 18.81 21 JD Capital 107633 83.91% 6.45% 17.59 22 DZ Donghai 33286 83.35% 9.85% 19.55 23 PN China West Air 55235 82.81% 6.59% 20.14 24 8L Lucky Air 84844 82.06% 4.73% 20.44 25 BK Okay Airways 39707 81.80% 8.53% 21.33 26 NS Hebei 36971 81.37% 15.75% 19.94 27 GJ Loong Air 53577 81.08% 1.28% 22.99 28 KN China United 63649 79.62% 6.00% 21.73 29 QW Qingdao 26964 79.55% -3.42% 21.79 30 LT LongJiang 1857 79.38% -0.41% 28.01 Page 24 of 25
Appendix Table 23: World s TOP 20 most punctual air routes Origin Destination Departure Departure Average Departure Delay (minutes) 1 New Chitose Haneda 22942 94.83% 7.31 2 Haneda Fukuoka 22297 91.99% 15.81 3 Haneda New Chitose 23005 88.91% 17.09 4 Fukuoka Haneda 22449 86.25% 18.37 5 São Paulo Congonhas Santos Dumont 21520 83.35% 18.77 6 Santos Dumont São Paulo Congonhas 21171 82.74% 16.81 7 Gimpo Jeju 44560 78.36% 27.75 8 Tullamarine Sydney 27483 76.24% 24.22 9 Indira Gandhi Chhatrapati Shivaji 23119 73.78% 25.00 10 Sydney Tullamarine 27321 72.88% 26.83 11 Juanda Soekarno Hatta 20966 69.36% 28.56 12 Jeju Gimpo 43789 68.72% 31.30 13 Los Angeles San Francisco 19653 67.43% 34.65 14 O'Hare LaGuardia 18284 63.87% 40.41 15 Noi Bai Tan Son Nhat 19391 63.68% 35.99 16 San Francisco Los Angeles 19583 63.23% 34.33 17 LaGuardia O'Hare 18186 61.29% 42.08 18 Soekarno Hatta Juanda 18656 60.94% 30.14 19 Chhatrapati Shivaji Indira Gandhi 23250 57.70% 35.48 20 Tan Son Nhat Noi Bai 19680 57.05% 40.46 Page 25 of 25
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