TMC Monthly Operational Summary

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TMC Monthly Operational Summary December Bureau of Transportation Systems Management & Operations (TSMO) NH Department of Transportation s Mission Transportation excellence enhancing the quality of life in New Hampshire. Transportation Management Center s Mission The Transportation Management Center's mission is to detect, verify, and respond to incidents that affect the state transportation network. It serves to improve traffic operations, provide the public with current, accurate and useful travel and commuter information that promotes safe and efficient travel, as well as facilitates the maintenance of New Hampshire's transportation system.

New Hampshire Transportation Management Center Coverage Areas by District The State of New Hampshire is divided into six Districts and the New Hampshire Turnpike System comprising of approximately 9, lane miles. 3 4 December Permanent ITS Equipment List Closed-Circuit Television (CCTV) Cameras CCTV cameras are used to pinpoint and monitor traffic events so that information can be disseminated quickly and accurately. 7 Total Total 9 97 Dynamic Message Signs (DMS) DMS aid in sending messages to motorists to inform them of traffic events that may be impacting their route ahead. Additional DMS that TSMO uses during the winter season. TSMO is responsible for an additional ~ DMS for the department. Road Weather Information System (RWIS) A RWIS collects and displays data from a network of pavement and atmospheric sensors to provide site-specific weather and pavement surface condition information. Variable Speed Limit Sign (VSL) VSL are speed limits that change based on road, traffic, and weather conditions. 4 4 9 Motor Vehicle Detector Sensors (MVDS) MVDS are sensors that collect speed and volume data. 7 Page of 9

Summary Unplanned Incidents Operators log information about each unplanned incident including date/time, location, traffic impact, and duration. Current Month Total Total Incidents 39,9 December Planned Incidents Operators log information about each planned incident including date/time, location, traffic impact, and duration. Total Planned Incidents 4,3 Communication Operators log all incoming and outgoing control room communications, engaging various incident responders and stakeholders. Total Calls 3,77 43,39 Work Zones Communication Construction related activities or communication that s outside of planned incidents. Total Construction Calls,47 DMS Messages All changes to DMS are logged and reviewed. Total Messages 7,34 77,77 Public Outreach Operators use Twitter and nhtmc.com to inform motorists about traffic events and other road related information. Total NHTMC.com Webpage Users,3 9,73 Storm Desk Activations The TSMO Storm Desk is activated during storm events. The Storm Desk is utilized as a single point of contact to stakeholders. Total Storm Desk Activations 7 Page 3 of 9

Unplanned Incidents 4 4 3 9 9 7 3 a.m. a.m. a.m. 3 a.m. December 4 a.m. a.m. a.m. 7 a.m. a.m. 9 a.m. a.m. a.m. p.m. p.m. p.m. 3 p.m. 4 p.m. p.m. p.m. 7 p.m. p.m. 9 p.m. p.m. p.m. Increased staffing within the TMC is necessary during normal business hours to better facilitate daily operations while also managing unplanned incidents. Incidents are tracked by the time at which the operators are notified of the start of the event. Current Month - Incidents by Type 3, % 3, 9% This graph shows the type of incident totals for the month. Types of Incidents: No Closure: No lane closures occurred during the incident. Partial Closure: Only a part of the roadway was closed. Full Closure: All lanes were closed during the incident. 9, % No Closure Partial Closure Full Closure 4 4 3 3 Current Month - Incident Duration This graph shows the duration history of incidents. 3 <3 Minutes >3 & < Minutes > & < Minutes 4 > Minutes Current Month - Incident by Road This graph shows which type of roadway the incidents occurred on. 4 Unnumbered State Routes NH Routes Interstates 4 44 3 Page 4 of 9

Planned Events 4 3 3 3 3 3 3 3 a.m. a.m. a.m. 3 a.m. 4 a.m. a.m. a.m. 7 a.m. a.m. 9 a.m. December a.m. a.m. p.m. p.m. p.m. 3 p.m. 4 p.m. p.m. p.m. 7 p.m. p.m. 9 p.m. p.m. p.m. Additional staffing within the TMC is necessary during peak hours to meet the demands of daily planned operations. Planned Events are tracked by the time at which the operators are notified of the start of the event. Current Month - Incidents by Type 4, 9% 37, 3% This graph shows the type of incident totals for the month. Planned Events that impact the roadway, shoulder, or a ramp include events such as construction, bridge maintenance, or road maintenance. Each type could result in a partial closure or full closure. Construction (Partial Closure) Construction (Full Closure) Bridge Maintenance (Partial Closure) Bridge Maintenance (Full Closure) Road Maintenance (Partial Closure) Road Maintenance (Full Closure) Other Current Month - Incident Duration Current Month - Incident by Road This graph shows the duration history of incidents. 7 4 3 3 7 3 <4 Hours >4 & < Hours > Hours 4 This graph shows which type of roadway the incidents occurred on. 7 4 Unnumbered State Routes NH Routes Interstates 4 Page of 9

Communication Current Month - Calls by Type Dispatchers receive different types of calls throughout the day. They log the type of call and review this information monthly. December Log Entries by Type This graph shows the amount of log entries by type that TMC Operators have entered into the Compass ATMS for the current month. 9 7 4 3 79 9 7 9 9 3 4 7 VY Event VY Drill TSMO Daily Function SS Event SS Drill Signal Sign Security Check Restriction Radio Check Other Leave ITS Device Inquiry Equipment Issue Environmental Alert Driving Condition DOT Involved Accident Dead Animal Dam Test Congestion Complaint Closure-Partial Closure-Full Claim Checklist Call Out Bridge Lift Alert - - Weather -49 - Flooding -4 - Fire -3 - Obstruction - - Fatality - - Crash - - Abandoned Vehicle -3 - Disabled Vehicle - - Sign Off - - Sign On 34 4 9 7 7 7 4 Page of 9

Work Zone Communication Current Month Construction Calls This graph shows the different types of construction related calls that dispatchers received. Incidents Occurring in Work Zones This graph shows the total number of incidents reported on Work Zone Crash Reports from the Bureau of Construction. December 9 7 4 3 4 9 Past Month Current Month Current Year Incidents Occurring in Work Zones by Location 9 7 The graph to the left shows the incidents occurring in work zones by district for the current month and for the current year. The map to the right shows the current year total for incidents occurring in work zones by district. 4 4 3 7 4 Total December District District District 4 District 3 District District 4 7 Page 7 of 9

DMS Messages Current Month - Messages by Type Total Messages -,4, 3% 7, 3% 97, %, %, % 34, % 74, % 77,77 December 3, Weather Construction Congestion Variable Speed Limit Incidents PSA Travel Time Other This graph shows the type of message that were relayed to the public by being displayed on the DMS.,9, 7% Current Month - Total Messages Posted by Board,79,,,, Total Messages Highest Month-November Lowest Month-March This graph shows the total messages that were posted to DMS for the year so far. It also shows the months with the lowest and highest messages E 3.4 PCMS - SWZ M 93 SM. VSL D 9S.4 FSDT W. VSL D 4 93 SM. VSL D 37 9S 3.4 FSPT 3 WM. VSL D 93N. PCMS - SWZ M 9S 7. FSDT E PSP 3 93N.3 FSD 49 FEE N. FSVT 7 E 4. FSV 97 93N.3 PCMS - SWZ M7 44 FEE N. PCMS - SWZ M3 7 E 3 FSA 33 93N.9 PCMS - SWZ M4 3 FEE N. PSVT 3 E 3.4 FSV 3 93N 4. PCMS - SWZ M 3 FEE N PCMS - SWZ M 7 W. FSV 4 93N. VSL D FEE N. FSVT 3 W PSP 9 93N. VSL D Median FEE N.9 PCMS - SWZ M 9 W PSV 34 93N. PCMS - SWZ M3 FEE N. PSVT 93 N.9 PCMS - SWZ M4 93N 3.4 FSD 34 FEE S 7. PSVT 3 93 S.4 VSL D 93N 3.4 FSVT FEE S. FSPT 9 93N. FSPT 7 93N 3. FSVT 4 ST N. FSAT 773 93S.4 FSD 93N 43. PSP ST N 9. PSVT 4 93S. PCMS - SWZ M 39 93N 7. FSV3 ST S. FSA 373 93S 4. FSVT 93N 7. FSD 49 ST S 4.4 FSVT 4 393 W.9 PSV 93N 99. FSA3 ST S 3.4 FSDT,93 4E 9.4 FSS 93S 7. FSA 4 ST S 34.4 PSVT 4 4E 9 FSA 93S. FSV 3 ST S 7. FSAT, 9N. FSV 93S 3. PCMS - SWZ M 39 9N.4 FSV 34 93S 4.4 VSL D 9N. PSP 93S 4.4 VSL D Median 9N 3. FSV 93S. PCMS - SWZ M 33 9N 43. PSV 4 93S. PCMS - SWZ M 9N. PSV 93S. PCMS - SWZ M3 447 9S. FSV 4 93S 3.4 FSD 4 9S 3.4 FSV 4 93S 7. FSDT, 9S 3.4 PSP 93S 3.4 FSVT 9S 4. PSV 4 93S 3. PSVT 3 9S. PSV 93S 39. FSV 9S 7. PSV 4 93S 43.3 PSV 93 N.3 VSL D 4 93S 4. FSV 93 N.3 VSL D 4 93S. PCMS - SWZ M9 9 93 N 3. VSL D 3 93S 7. PSP 7 93 N. VSL D 4 93S. FSV3 4 93 NM.3 VSL D 93S 7. FSD 9 93 NM 3. VSL D 3 93S.4 FSV3 93 NM. VSL D 9N.4 FSVT 7 93 S. VSL D 9N 3. FSVT 4 93 S. VSL D 3 9N 4. FSDT 44 93 SM 9. VSL D 9N 3. FSDT Page of 9

Public Outreach,3 Users (Current Month) - NHTMC Website (www.nhtmc.com) New/Returning Visitors Desktop/Mobile Visitors December New Visitors Returning Visitors Desktop Visitors Mobile Visitors % % % % % % 4% 4% % % % % January February March April June July August September October November December January February March April June July August September October November December This graph shows the ratio of new/ returning users that visited the NHTMC website. A new visitor is a user accessing the website for the first time. A returning visitor is a user who has accessed the website earlier. This graph shows the ratio of desktop/mobile visitors that accessed the NHTMC website. 3,7 Twitter Followers 4 3 Total Followers 3 Jan Mar Jul Sep Nov Jan Mar Jul Sep Nov Jan Mar Jul Sep Nov Jan Mar Jul Sep Nov 7 Page 9 of 9