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Welcome to the Pacific Spas family! Your Pacific Spa has been engineered and built to the highest standards. Enjoy it regularly and experience the serenity and satisfaction that you ve wanted. The information and instructions set out in this Pre-Delivery Manual are provided to help you with the delivery and installation of your Pacific Spa. We ask that you read this manual thoroughly. Your Pacific Spas dealer will be happy to assist if you have any questions. Your comments and suggestions are always appreciated. We welcome all correspondence and want you to share your experiences with us. Pacific Spas Inc. 13025-80 th Avenue Surrey, B.C. Canada V3W 3B1 Tel (800) 263-7727 Fax (877) 557-2237 - 1 -

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Contents Delivery Access 4 Site Selection 6 Site Preparation 9 Spa Specifications 12 Pre-Delivery Checklist 13-3 -

Delivery Access A spa can be delivered either flat, or in the vertical position on a delivery cart, as long as there is sufficient clearance and a firm base on which to roll the cart. You can locate the dimensions of your spa on the spa specifications guide within this manual. Please contact your Pacific Spa dealer to find the height and width added by the delivery cart, which the dealer will use to deliver your new spa so that you may determine whether it will fit through the intended delivery route. Prior to delivery, check if the intended delivery pathway has sufficient overhead and width clearance. Check all gates, gas meters, electric meters and A/C units. Check low roof eaves, overhanging branches, and rain gutters. Is the path clear? Move away branches, doghouses, firewood, etc. - 4 -

Delivery Access Please note that it may be necessary to allow for additional overhead clearance if the spa is to be rolled up an incline or moved up a short flight of stairs. If there is a 90-degree turn, can it be cleared? Keep in mind that the spa must remain on the delivery cart (if a cart is being used) at all times while being moved. It may therefore be necessary to remove a gate or partially dismantle a fence in order to provide an unobstructed passageway. If the spa must be removed from the delivery cart in order to go over a wall, or because the entry is too narrow, a crane will be required. Don t panic, the use of a crane is common practice to avoid injury to your Pacific Spas dealer s personnel and/or damage to your property. For a charge, a crane can be parked in your driveway, and a licensed and insured operator will lift your spa over the house and place it as close to the installation site as possible. Your Pacific Spas dealer can supervise Crane installations. Please note that if your delivery does require the use of a crane, you will probably be required to pay for its services upon completion of the delivery. - 5 -

Site Selection Your Pacific Spa is totally self-contained and portable. You can place it just about anywhere you wish; on a patio, deck, rooftop or even directly on the ground. Regardless of your choice of location, the spa should always be placed on a firm, level, well-drained base. When properly installed, the base of the spa will rest flat on the supporting surface. Failure to do so can cause the spa to distort, collapse, crack, or otherwise damage the spa shell or skirt. ANY DAMAGE CAUSED BY THE SPA RESTING ON AN UNEVEN SURFACE WILL NOT BE COVERED BY THE WARRANTY. When considering an installation site, always allow for easy access to your equipment. The installation site should also allow enough room to completely remove and store the spa cover during use. CAUTION: DO NOT INSTALL YOUR SPA WITHIN 10' OF OVERHEAD POWER LINES. - 6 -

Site Selection If you are considering placing the spa on an elevated deck, platform, or indoors, we recommend that you consult a structural engineer or contractor prior to installation. Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked. Be certain that your installation will meet all city and local safety codes and requirements. INSIDE LOCATION Although your Pacific Spa has been designed to be operated outdoors during all seasons, some people choose to locate their unit indoors. Special precautions must be observed when putting your spa indoors, specifically in a heated room or solarium. - 7 -

Site Selection Proper ventilation The room must be properly vented to allow moisture and excess heat to escape. Moisture: Using your spa for 15 20 minutes gives off the same moisture/condensation as a 15 20 minute shower, so a proper bathroom fan should be installed. Heat: It is also very important to allow proper ventilation to prevent the heat generated by the spa equipment to become trapped in the spa area as this will lead to excess water temperatures. This could potentially cause premature equipment failure. The equipment cabinet should be vented if installed indoors, or in any area where the ambient temperature is elevated to keep the equipment from overheating. - 8 -

Site Preparation Your Pacific Spa has been engineered for installation on any firm level surface. While a concrete slab is the best for long-term use, other solid foundations are acceptable. Other suggestions include Pea Gravel or crushed rock, railroad ties, or pre-cast stepping-stones. As a homeowner, it is your responsibility to provide a suitable, level foundation for your spa since most delivery crews are not equipped to level or prepare sites. Keep in mind that placing the spa on grass or dirt may increase the amount of debris that is inadvertently brought into the spa water on users feet. It is important to note that structural damage resulting from incorrect placement on an inadequate foundation is not covered under the spa s structural warranty. Note: Your Pacific Spas dealer will advise you of the total amperage draw for your spa so that this can be communicated to the electrician (if this is not the dealer) who will be preparing the electrical connection to the spa so that the appropriate GFCI/breaker can be installed. The maximum amperage draw for the spa is listed on the metal ownership plate attached to the base of the spa. - 9 -

Site Preparation Pacific Spas are pressure tested for leaks at the factory. However before doing a permanent installation, such as cementing it into the ground or installing it in a room, we recommend running the spa with water to ensure that there are no leaks and that the equipment is working properly. Caution: If your spa is to be mounted below ground level, ensure there is sufficient drainage for rainwater runoff and equipment access. Outdoor Ground Level Installation It is critical that the spa have a solid foundation for support. We recommend placing patio stones or concrete slabs underneath, spaced out evenly. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the spa can possibly settle and become unlevel, and may require re-leveling over time. - 10 -

Site Preparation Deck Installation You must know the deck s maximum load capacity to be certain your deck can support your spa. Consult a qualified building contractor or structural engineer. To find the weight of your spa, refer to the Spa Specification chart. Indoor/Basement Installation Flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. A floor drain is recommended. An architect can help to determine if more ventilation must be installed in the room. Your Pacific Spas Dealer can help you with local information such as zoning regulations and building codes. If the installation is to be below ground, always water test the installation prior to permanently enclosing it to ensure that no leaks are present. - 11 -

Spa Specifications # Jets Model Dimensions Weight lbs/kg Volume Seating Base Max Saturna 80"x 86" x 40" Dry 575 lbs / 261 kg Wet 3882 lbs / 1760 kg 396 gal / 1500L 6 21 31 Solara 80"x 86" x 40" Dry 582 lbs / 265 kg Wet 3889 lbs / 1768 kg 375 gal / 1420 L 6 21 31 Eclipse 80"x 86" x 38" Dry 565 lbs / 257 kg Wet 3195 lbs / 1149 kg 315 gal / 1190L 6 25 28 Comet 62 x 80 x 29 Dry 307 lbs / 140 kg Wet 2228 lbs / 990 kg 230 gal / 870L 3 20 20 Atlantis 84"x 84" x 40" Dry 597 lbs / 270 kg Wet 3990 lbs / 1810 kg 407 gal / 1540L 6 25 54 Sparta 84"x 84" x 40" Dry 590 lbs / 268 kg Wet 3810 lbs / 1728 kg 385 gal / 1460L 6 25 54 Calypso 90"x 90" x 40" Dry 800 lbs / 362 kg Wet 4545 lbs / 2062 kg 450 gal / 1700L 7 30 60 Oceana 90"x 90" x 40" Dry 790 lbs / 358 kg Wet 4317 lbs / 1958 kg 422 gal / 1600L 7 30 59 Endeavour 93"x 93" x 41" Dry 892 lbs / 405 kg Wet 5485 lbs / 2488 kg 550 gal / 2085L 8 81 81 Specifications are subject to change without notice - 12 -

Pre-Delivery Checklist Please review the following with your Pacific Spas Dealer before delivering your new spa. 1. What type of foundation do you have to place your spa on? 2. Is your spa going up or down any steps, into a hole or enclosure? Yes / No - If YES, describe # steps and surroundings, etc.: 3. Clearance must be at least 46 inches through to your pad, latches, gate hinges, plants, gas meters sprinkler structures etc. must be taken into account. - Total width: 4. Height clearance will vary to take into account, trees, overhangs, etc. Check with your dealer to confirm dolly height as heights may vary- Total Height: 5. What is the distance from the end of your driveway to your pad or spa installation site? -Distance: 6. What surfaces lie between the driveway and your product resting spot? (Cement, grass, gravel) - Describe: - 13 -

Pre-Delivery Checklist 7. Is the landscape between the driveway and pad level? Yes /No - If No, describe: 8. Is there any landscape feature you feel should be taken into consideration during the delivery of your spa? - If so explain: - 14 -

Notes - 15 -