Frankfurt Airport Preparing for the Future!

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SESSION 3. Aviation Demand & Capacity Expansion Frankfurt Airport Preparing for the Future! Pierre Dominique PRUEMM Senior Executive Vice President,

Incheon, September 6, 2017 Frankfurt Airport Preparing for the Future! Dr. Pierre Dominique Prümm, Senior Executive Vice President

Outstanding Connectivity and Operational Excellence Lead FRA to Germany s Airport No. 1. Large catchment area Excellent connectivity Top intermodality FRA as transfer hub Best quality No. 1 in Germany (Passengers, Cargo) 3

The Role of Airports Is Changing Dramatically. from... transporting people informing selling processing being a stress factor to... bringing people together inspiring involving providing experiences welcoming 4

Frankfurt London Paris Munich Vienna Competition Goes Global and Passengers Can Choose from Airports Around the World. Passengers can choose from where to leave or where to transfer. Airports have to adjust. Amsterdam 63.6 Mil. Passengers 38% Share of transfer 70 60 50 40 20 10 London LHR 75.7 Mil. Passengers 30% Share of transfer 0 Paris CDG 65.9 Mil. Passengers 32% Share of transfer 52% Madrid 50.4 Mil. Passengers 33% Share of transfer Munich 42.3 Mil. Passengers 36% Share of transfer Zurich 27.7 Mil. Passengers 28% Share of transfer Frankfurt 60.8 Mil. Passengers 61% Share of transfer Vienna 23.4 Mil. Passengers 27% Share of transfer Istanbul 60.1 Mil. Passengers 48% Share of transfer Dubai 83.7 Mil. Passengers 53% Share of transfer Share of transfer passengers at major European airports in 2016 5

Prices Become Essential and Lowcost Airlines Push Forward into Primary Airports. LCC market-share in some European countries is about 50% and more. LCC s are growing quickly, fleets are enlarging. Home- and network-carriers as well as airports come under compulsion. 6

Dramatic Shift of Market Forces Airports to Redesign and Transform Their Business. Technology, expansion of infrastructure Processes, infrastructure, management, customers Focus on customers Yesterday Today People serve processes Tomorrow Processes serve customers 7

What did Fraport do to succeed? 8

Offering the Right Products. Due to the high customers demand for lowcost flights, Frankfurt Airport fully opened up for the Low Cost segment in March 2017. Lowcost carriers opened a new market and brought a new target group to the airport. Lowcost carriers helped to expand current network and offered a new range of services to existing customers. 9

Focussing and Redesigning Customers Journey. Frankfurt Airport knows its customers and is aware of their journey through the terminals and along the airport-operational processes. All processes have been redesigned to reduce the level of stress and improve passengers sense of well-being in FRA. 10

Enhancing the Travel Experience. Frankfurt Airport already launched a large number of measures to enhance the travel experience for passengers at FRA. 11

Offering Modern and Functional Infrastructure. Frankfurt Airport is offering a state-of-theart infrastructure and multi-functional technology in both existing terminals. All facilities are designed to improve passengers sense of well-being in FRA. Trends and technologies like Self-Check- In, Baggage-Drop-Off or Self-Connect- Services are implemented and constantly developed further. 12

Adding More Capacity by Developing a New Terminal 3. To cover the future demand, Fraport is planning a new Terminal 3 in the southern part of the airport. With an investment of about 3 billion, the new terminal offers capacities for additional 14 million passengers per year. Terminal 3 will be built in full functionality in order to serve the high quality demands of Frankfurt Airport s network-carriers. It will also be connected to the existing Terminal 1 and Terminal 2 in the northern part of the airport. 13

Consolidating the Numerous Projects to Guarantee Timeline and Budget. Transport Connection - park routing system - premises - highway access (A5) Relevant Projects - electrical power supply - IT-infrastructure Passenger-Transport-System new system existing system - 3 train stations - 1 garage - track system Terminal 3 - parking facilities - PTS station - arrival and departure hall - security - marketplace - lounges - gates 14

Meeting Lowcost s Needs by Developing a Lowcost Infrastructure (Pier G). Opening up for the lowcost segment led to a fast growth of passenger counts. To suit the growing market, Fraport is planning a new Pier G on short-terms. Pier G is designed for lowcost-use only. Technics and fabric of building are functional not premium. 15

Step by Step Construction Saves Time and Reduces Costs. The building is planned in 3 phases: phase 1: right side of central building + half pier phase 2: left side of central building + half pier + connection Terminal 3 phase 3: jetways for aircraft boarding The inauguration of phase 1 is planned for 2020 and offers a capacity for 4-5 million passengers per year. Flexible Schengen/Non-Schengen utilization due to swing gates. 16

Offering Lowcost Products for Lowcost Travellers. Pier G is designed with strict focus on costs and processes, Simplified construction and technical infrastructure with: Reduced service offer (playgrounds, entertainment, showers, relaxing zones,...) More automation and self-services (check-in, baggage-drop, infokiosks, ) No lounge-facilities Lowcost-tailored shops and gastro facilities Connection to Terminal 1 and 2 via bus shuttle only (until completion of phase 2) Ramp boarding only (until completion of phase 3) 17

Summary. The dramatic change of the aviation market forces airports to redesign their business and set focus on passengers. Frankfurt Airport successfully started several projects to meet the current market needs: Offering right products. Focusing passengers journey and enhancing travel experience. Offering modern and functional infrastructure. Adding suitable capacity. Working on these issues will make a major contribution to ensuring the future success of Frankfurt Airport! 18

Further Information. Dr. Pierre Dominique Prümm Senior Executive Vice President Airside and Terminal Management, Corporate Safety and Security D-60547 Frankfurt am Main Phone: +49 69 690 23554 E-Mail: p.pruemm@fraport.de 19