Naples, Marco Island, Everglades Convention and Visitors Bureau October 2018 Visitor Profile

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RESEARCH DATA SERVICES, INC. 777 SOUTH HARBOUR ISLAND BOULEVARD SUITE 2 TAMPA, FLORIDA 332 TEL (813) 254-2975 FAX (813) 223-2986 Naples, Marco Island, Everglades Convention and Visitors Bureau October 2018 Visitor Profile Prepared for: Collier County Board of County Commissioners and Naples, Marco Island, Everglades Convention and Visitors Bureau Prepared by: Research Data Services, Inc. www.researchdatallc.com November 2018

Naples, Marco Island, Everglades: October 2018 Summary Executive Summary: October 2018 1. This October, some 136,0 visitors stayed in Collier s commercial lodgings (-1.8)*. Their visits contributed an estimated $122,970,200 of economic impact to the County (-3.3). Key performance metrics are as follows: October ** Occupancy 79.3 64.1-19.2 ADR $162.5 $169.4 +4.2 RevPAR $128.9 $108.6-15.7 * As of October 2018, approximately 471 Collier lodging units remained closed for renovations. Hurricane Irma made landfall on September 10, 2017. ** Based on units available to be rented. Red Tide significantly impacted October 2018 occupancy levels. Key Collier Visitation Metrics (Δ) Key Collier Visitation Metrics (Δ) 40.0 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0-25.0-30.0-35.0 Visitors RevPAR 15.0 10.0 5.0 0.0-5.0-10.0-15.0-20.0-25.0 ADR OCC 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 7/18 9/18 11/18 1/16 3/16 5/16 7/16 9/16 11/16 1/17 3/17 5/17 7/17 9/17 11/17 1/18 3/18 5/18 7/18 9/18 11/18 Change Visitors Change RevPar Change Occupancy Change ADR i Copyright 2018. PCD-1 11.19.18

Naples, Marco Island, Everglades: October 2018 Summary 2. Compared to last October, half (49.7) of Collier lodging managers report their three month forward reservations levels as up (2017: 48.1). of Properties (October) Reporting Reservations: Up 48.1 49.7 Same 33.3 25.8 Down 18.5 24.5 3. Collier s October visitation originates from the following primary market segments: 2018 October Visitation Visitor # Florida 56,826 +3.7 Southeast 7,240-7.1 Northeast 21,036 +7.3 Midwest 18,441 +2.0 Canada 2,459-7.0 Europe 24,451-20.5 Other 6,147 +13.3 Total 136,0-1.8 Opportunity Markets (Exploratory) AK WA OR NV CA ID UT AZ U.S. Regions MT HI WY CO NM ND SD NE KS TX OK MN Midwest WI MI ME VT NH NY MA NJ AL IA PA DE OH IL MD IN WV VA MO KY NC TN AR SC MS GA Southeast LA Northeast Florida FL 4. This October, better than half of the destination s visitor parties flew (54.0). A majority of these (61.0) deplaned at RSW, with Miami capturing some 20.1 of deplanements. 5. This October, visitor party size averaged 2.5 travelers who stayed for 3.3 nights in the Naples, Marco Island, Everglades area. ii Copyright 2018. PCD-1 11.19.18

Naples, Marco Island, Everglades: October 2018 Summary 6. Some 38.4 of Collier s October visitors are in the destination for the first time. 7. Fully 91.4 consult the web for trip information, with some 89.5 making bookings for their trip online. 8. Despite the impacts of red tide, the majority (97.1) are satisfied with their Collier stay, with 93.8 planning a future trip to the area. 9. The typical October visitor is 46.7 years of age. iii Copyright 2018. PCD-1 11.19.18

Naples, Marco Island, Everglades: October 2018 Visitor Profile * Copyright 2018. PCD-1 11.19.18

Year to Date (January October) October H/M/C + Visitor Statistics 17/ 18 * 17/ 18 Visitors (#) 1,477,0 1,506,700 +2.0 139,100 136,0-1.8 Room Nights 1,990,700 1,993,300 +0.1 181,900 172,100-5.4 Direct Exp. ($) $1,144,521,100 1,186,745,900 +3.7 $85,272,500 $82,475,000-3.3 Total Eco. Impact ($) $1,706,481,000 $1,769,438,200 +3.7 $127,141,300 $122,970,200-3.3 + Visitors staying in commercial lodging subject to the resort tax (hotel/motel/condo, etc.) October Economic Impact October Occupancy $140,000,000 127,141,300 122,970,200 Oct. 64.1 79.3 2017 2018 $120,000,000 $100,000,000 $80,000,000 $,000,000 41,868,800 40,495,200 Total Eco. Impact Indirect/Induced Direct Exp. 30 40 50 70 80 $40,000,000 $20,000,000 85,272,500 82,475,000 October Room Rates $0 October Oct. 162.5 169.4 2017 2018 Lodging Statistics ** 17/ 18 Occupancy 79.3 64.1-19.2 Room Rates $162.5 $169.4 +4.2 RevPAR $128.9 $108.6-15.7 $ 75 100 125 150 175 ** Note: This October, 471 Collier lodging units remained closed for renovations. Hurricane Irma made landfall on September 10, 2017. Red Tide significantly impacted October 2018 occupancy levels. 1 Copyright 2018. PCD-1 11.19.18

Visitor Origins October 2018 Visitor Origin Markets Share of Mkt () Number of Visitors Share of Mkt () Number of Visitors 17/ 18 Florida 39.4 54,805 41.6 56,826 +3.7 Southeast 5.6 7,790 5.3 7,240-7.1 Northeast 14.1 19,613 15.4 21,036 +7.3 Midwest 13.0 18,083 13.5 18,441 +2.0 Canada 1.9 2,643 1.8 2,459-7.0 Europe 22.1 30,741 17.9 24,451-20.5 Other 3.9 5,425 4.5 6,147 +13.3 Total 100.0 139,100 100.0 136,0-1.8 October 2018 Visitor Origins 6,147 Florida 2,459 24,451 18,441 56,826 Southeast Northeast Midwest Canada 21,036 7,240 Europe Other 2 Copyright 2018. PCD-1 11.19.18

Transportation Mode (Multiple Response) October 2017 October 2018 Plane 56.7 54.0 Rental Car 54.3 52.0 Personal Car 43.5 45.7 Airport Deplaned (Base: Flew) October 2017 October 2018 Southwest Florida International.3 61.0 Miami International 22.3 20.1 Orlando International/Sanford 7.9 7.2 Ft. Lauderdale International 4.1 5.5 Tampa International 4.7 5.1 Purpose of Trip (Multiple Response) October 2017 October 2018 Vacation/Weekend Getaway 69.9 64.2 Group Travel 34.4 37.1 Visit with Friends and Relatives 12.8 11.4 Special Event 8.8 6.9 First Visit to ( yes) October 2017 October 2018 Collier County 36.2 38.4 Florida 5.7 5.0 Length of Stay (Days) October 2017 October 2018 In Collier County 4.7 4.3 50 40 30 20 10 0 70 50 40 30 20 10 0 Days 5.0 4.0.361.0 Transportation Airport Deplaned (Top Four) 22.320.1 7.9 7.2 4.1 5.5 SW FL Miami Orlando Ft. Lauderdale Length of Stay in Collier County (Days) 4.7 56.7 54.0 54.3 52.0 Plane Rental Car Personal Car 4.3 43.5 45.7 Party Size October 2017 October 2018 Number of People 2.6 2.5 3.0 2.0 Days in Collier 3 Copyright 2018. PCD-1 11.19.2018

Party Composition (Multiple Response) October 2017 October 2018 Couple 57.7 59.2 Family 30.9 27.8 Single 11.0 12.8 Group of Friends 7.1 5.6 Did Party Have Lodging Reservations for Stay October 2017 October 2018 Yes 96.2 95.9 Expense Relative to Expectations October 2017 October 2018 More Expensive 12.6 13.6 Less Expensive 6.2 4.1 As Expected 79.0 76.1 Satisfaction with Collier County October 2017 October 2018 Very Satisfied 93.5 88.0 Satisfied 1.6 9.1 Satisfaction Level (Combined) 95.1 97.1 Recommend Collier to Friends/Relatives October 2017 October 2018 Yes 94.6 96.4 Plan to Return ( Yes) October 2017 October 2018 To Local Area 93.1 93.8 50 40 30 20 10 0 100 80 40 100 80 Party Composition (Top Three) 57.7 59.2 Satisfied/Recommend 95.1 97.1 94.6 96.4 Satisfied 30.9 27.8 Couple Family Single Plan to Return 93.1 93.8 12.8 11.0 Recommend To Local Area 4 Copyright 2018. PCD-1 11.19.2018

Activities Enjoyed in Area (Multiple Response) October 2017 October 2018 Dining Out 73.0 77.6 Beach 76.7 74.1 Relaxing 48.3 51.3 Shopping 38.9 43.4 Sunsets 34.8 39.7 Pool 32.0 34.3 Swimming 28.3 25.8 Walking 16.3 22.5 Enjoying Nature/Bird Watching/Everglades 24.3 21.7 Sightseeing 22.7 21.1 Reading 17.8 20.4 Sunning 21.5 19.3 Bars/Nightlife 17.1 18.4 Art Galleries/Shows/Fairs 13.8 14.8 Visiting with Friends/Relatives 16.9 14.6 Shelling 13.9 11.3 Canoeing/Kayaking 10.3 9.2 Golfing 7.0 5.0 Fishing 6.5 4.7 Demographics October 2017 October 2018 Average Age Head of Household (Years) 45.9 46.7 Median Annual Household Income $157,336 $1,044 Collier Base Budget October 2017 October 2018 Total $1,593.87 $1,509.43 Per Person/Stay 613.03 3.77 Per Person/Day 130.43 140.41 $ 2,000 1,500 1,000 500 0 Activities Enjoyed in Area (Top Five) Dining Out Beach Relaxing Shopping Sunsets 1,594 1,509 Total Party Budget 2018 2017 51.3 48.3 43.4 39.8 39.7 34.8 77.6 73.0 74.1 76.7 0 25 50 75 100 Collier Base Budgets 613 4 Per Person/ Stay 130 140 Per Person/ Day 5 Copyright 2018. PCD-1 11.19.2018

Area Information Seen/Read/Heard October 2017 October 2018 Yes 48.6 50.1 Directly Influenced by Information (Base: Seen/Read/Heard Area Information) October 2017 October 2018 Yes 38.6 34.3 Why Chose the Area (Multiple Response) October 2017 October 2018 Beach Area 57.0 54.8 Quiet/Peaceful/Laid Back 46.0 50.1 Relaxing 47.1 49.7 Previous Experience 41.1 40.4 Weather 34.5 37.6 Business/Meeting/Conference 32.1 35.2 Quality of Accommodations 32.0 33.9 Appealing Brochures/Websites 25.0 32.2 Not Crowded 25.7 28.2 Restaurants 19.6 22.9 Never Been 17.2 20.1 Recommendation 21.9 19.7 Outdoor Recreation/Nature 16.5 13.8 Visiting With Family/Friends 10.6 9.9 40 20 0 Seen/Read/Heard 100 90 80 70 50 48.6 50.1 Yes 93.7 92.0 91.4 89.5 Use Web for Travel Info This Trip 40 20 0 Internet Use Info. Influenced Book Reserv for Trip Online 38.6 34.3 Yes Internet Use October 2017 October 2018 Use Internet to Obtain Travel Info for This Trip ( Yes) 93.7 91.4 Book Reservations for Trip Online (Yes) 92.0 89.5 6 Copyright 2018. PCD-1 11.19.2018

Industry Data: 2014-2018 * Copyright 2018. PCD-1 11.19.18

Collier Direct Leisure and Hospitality Employment (Calendar Year) * 32,000 Monthly Direct Leisure and Hospitality Employment 30,000 28,000 26,000 24,000 22,000 20,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 28,900 29,400 29,800 29,300 28,200 27,200 26,500 26,300 26,300 27,200 2017 30,300 30,700 31,100 30,400 28,800 27,000 25,800 25,700 23,300 25,200 27,400 28,200 2016 29,000 29,700 29,700 29,000 27,500 25,900 25,000 24,800 24,800 26,300 28,500 29,300 2015 27,700 28,400 28,0 27,900 26,300 24,800 23,800 23,800 24,000 25,0 27,900 28,700 2014 26,900 27,0 27,900 27,100 25,700 24,100 23,200 23,100 22,700 24,400 26,500 26,900 2018 2016 2015 2017 2014 * Source: Florida Department of Economic Opportunity/U.S. Department of Labor. 1 Copyright 2018 PCD-1 11.19.18

Southwest Florida International Airport (RSW) Passenger Traffic 1,500,000 CY 2014: 7.97 million (+4.4) 1,300,000 CY 2015: 8.37 million (+5.0) CY 2016: 8. million (+2.8) 1,100,000 CY 2017: 8.84 million (+2.8) RSW Total Passenger Traffic 900,000 700,000 CY 2018 to Date: 7. million (+5.6) 2018 2017 2016 2015 2014 500,000 300,000 Jan. Feb. Mar. Apr. May Jun. Jul. Aug. Sep. Oct. Nov. Dec. 2018 965,981 1,053,817 1,379,728 939,957 668,665 546,159 561,039 501,023 418,256 569,553 2017 892,905 946,079 1,252,124 1,032,783 629,321 528,383 530,428 481,185 327,466 581,317 767,064 873,494 2016 918,929 989,845 1,269,961 900,594 6,833 492,413 484,074 431,729 391,844 550,316 727,634 840,501 2015 854,953 906,039 1,181,382 902,669 2,891 481,512 492,114 454,3 404,045 535,921 720,556 835,359 2014 778,163 862,899 1,147,059 865,554 591,116 478,692 496,472 446,402 366,038 503,243 669,567 765,288. 2 Copyright 2018 PCD-1 11.19.18