INDUSTRY ADVICE Date : 12Jan15 FIJI AIRWAYS NETWORK BAGGAGE ALLOWANCE & EXCESS BAGGAGE POLICY Effective for Sale and Travel on/after 01 February 2015 Amendments : (i) To/from Honolulu Biz class baggage allowance - allowance amended to 2 pc (ii) Revised hand baggage dimensions : Total dimensions of the bags must not exceed 115cm (45in) with maximum dimension of 55cm X 40cm X 20cm (including handles and wheels) (iii) Additional items that can be carried in as hand luggage (iv) New Non-compliant Hand Baggage Rates (v) Inclusion of WLG Excess Baggages Charges SUMMARY OF FJ's BAGGAGE POLICIES HAND BAGGAGE ALLOWANCES INTERNATIONAL BAGGAGE POLICY Passenger Type Class of Travel Dimensions Nbr of pieces All Destinations Business 2 pc not exceed 115cm (45in) with Economy maximum dimension of 55cm X 40cm 1 pc X 20cm (including handles and All classes wheels) N/A Plus 3kg (7lbs) for accompanying adults * Total dimensions are measured by adding together the height, width and depth of the bag Note : 1. Passengers are allowed carry on bag as per above at a maximum weight of up to 7kg (15lbs) and one small personal item such as a laptop case/bag or purse. Hand Baggage Non-Compliant Rates Non-compliant baggage fee is charged to passengers who do not comply with weight and dimension restrictions specified for hand baggage allowance. This fee is charged at the gates and is applicable on FJ's point to point routes. HAND BAGGAGE NON-COMPLIANT FEES FROM TO Charge per bag Fiji /NZ/HK/Pac Is FJD100 Fiji US FJD200 United States Fiji USD120 Hong Kong Fiji HKD400 Australia FJ network D100 New Zealand FJ network NZD100 Pacific Islands FJ network FJD100 converted to POS currency CHECKED BAGGAGE ALLOWANCES Nbr of pieces 2. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights, the following rule will apply :- Business Up to 30kg (66 lbs) 1pc Up to 30kg (66lbs) 2pc Up to 30kg (66lbs) Total dimensions* of 1 piece should Economy Up to 23kg (50 lbs) 1pc Up to 23kg (50lbs) 1pc Up to 23kg (50lbs) not exceed 158cm (62in) Up to 10kg (22lbs) Up to 10kg (22lbs) All classes Up to 10kg (22 lbs) + Stroller 1pc 1pc plus 1 stroller plus 1 stroller * Total dimensions are measured by adding together the height, width and depth of the bag Note : 1. A piece weighing more than 30kg (66 lbs) will not be accepted as checked baggage, and will either need to be re-packed as separate piece or sent as Freight. Any piece exceeding the total dimensions will be charged the oversized/bulky item fee. And exceeding the weight of 23kg (50lbs) but less than 30kg (66lbs) will be charged the excess baggage rate. a) If FJ international & FJ domestic sectors are ticketed on the same ticket (FJ/260 paper), FJ's international baggage allowance will apply. b) If FJ international and FJ domestic are ticketed separately, baggage allowance shown on each ticket will apply. 3. If part of journey includes code share flights :- a) The marketing carrier (codeshare carriers) baggage rule will apply throughout the entire journey. Nbr of pieces b) For all other destinations, the DOT and MSC (Most significant carrier ) baggage rules applies throughout the entire journey. Baggage allowances will be honoured per what is ticketed. 4. Tabua Club members will have to Log onto tabuaclub.com to view their excess baggage entitlements. 5. Mattresses will not be accepted for carriage as unchecked baggage. (Accepted as Freight only) The following tables are included in this industry Advise: 1 Oversized Baggage/Bulky item Charges (International) 2 Excess Baggage Charges-International 3 Excess Baggage Charges- Domestic All Destinations (Except To/From USA/CA) Travel To /From Honolulu Travel To /From Los Angeles& Canada For Clarification on above information please contact Pricing Department. Contact: Theresa Fong Email: theresa.fong@fijiairways.com Phone: (679) 6737409 Page 1
BULKY / OVERSIZED ITEMS CHARGE 1. Bulky items consist of any 'one' piece exceeding 158cm (62in) but not exceeding 277cm (109in) in total dimension, at a maximum weight of 23kg (50lbs), (may include surfboards, golf bags and other equipment) 2. Bulky items are subject to the bulky item fee plus the rate of excess weight beyond each passenger's allowance 3. Any piece exceeding 277cm (109in) in total dimension must be carried as Freight. Point of Departure / Arrival To All Destinations (Except US/HNL/CA) Oversize/Bulky items Charge Per piece on International Travel To US/HNL /CA From US/HNL From Canada In local currency USD CAD Australia 50.00 100 Nadi / Suva 50.00 200 Kiribati 50.00 100 New Zealand 50.00 150 Samoa 70.00 250 Solomon Islands 200.00 700 Tongatapu 50.00 200 Vanuatu 2700 9700 Tuvalu 50.00 100 Hong Kong 200.00 800 EXCESS BAGGAGE CHARGES FROM TO CUR Per KG/2.2lb STRALIA SYD/MEL/BNE OTHER CITIES D 16.00 SUV (direct) D 17.00 OTHER DOMESTIC FIJI PORTS D 18.00 ///// D 19.00 HKG D 21.00 D 19.00 OTHER DOMESTIC FIJI PORTS D 21.00 ///// D 21.00 HKG D 26.00 NEW ZEALAND NZD 11.00 OTHER DOMESTIC FIJI PORTS NZD 13.00 ///// NZD 14.00 HKG NZD 16.00 AKL SUV NZD 13.00 NZD 13.00 SUV NZD 15.00 OTHER DOMESTIC FIJI PORTS NZD 15.00 ///// NZD 16.00 HKG NZD 18.00 HONG KONG HKG HKD 83.00 OTHER DOMESTIC FIJI PORTS HKD 103.00 SYD/MEL/BNE/ HKD 124.00 ////// HKD 124.00 FIJI / FJD 16.00 //// FJD 11.00 SYD/MEL/BNE//HKG FJD 16.00 OTHER DOMESTIC FJD 19.00 FIJI PORTS //// FJD 14.00 SYD/MEL/BNE//HKG FJD 19.00 SUV FJD 9.00 FJD 16.00 / (direct) FJD 13.00 VIA FJD 11.00 AKL/SYD (direct) FJD 18.00 TUVALU /SUV D 9.00 OTHER DOMESTIC FIJI PORTS D 11.00 HKG/SYD/MEL/BNE/ D 16.00 ///// D 16.00 TONGATAPU All Destinations ( Except To US/CA) /SUV TOP 9.00 OTHER DOMESTIC FIJI PORTS TOP 12.00 //// TOP 13.00 SYD/MEL/BNE/ TOP 16.00 HKG TOP 26.00 Page 2
All Destinations ( Except To/From US/CA) FROM TO CUR Per KG/2.2lb SAMOA WST 11.00 SUV WST 13.00 OTHER DOMESTIC FIJI PORTS WST 16.00 /// WST 13.00 SYD/MEL/BNE/ WST 16.00 HKG WST 26.00 SOLOMON ISLANDS SBD 37.00 OTHER DOMESTIC FIJI PORTS SBD 52.00 (Direct) SBD 37.00 /// SBD 67.00 SYD/MEL/BNE/ SBD 78.00 HKG SBD 83.00 KIRIBATI D 16.00 OTHER DOMESTIC FIJI PORTS D 18.00 /// D 19.00 SYD/MEL/BNE//HKG D 21.00 D 9.00 OTHER DOMESTIC FIJI PORTS D 11.00 SYD/MEL/BNE//HKG D 16.00 //// D 16.00 VANUATU VUV 460.00 SUV (direct) VUV 570.00 OTHER DOMESTIC FIJI PORTS VUV 670.00 (Direct) VUV 520.00 /// VUV 820.00 SYD/MEL/BNE/ VUV 930.00 HKG VUV 1550.00 Excess Baggage Charges - From All Destinations TO US/CA FROM TO CUR 1 pc >23kg but <=30kg 120 50 120 50 NZD 150 60 OTHER US CITIES NZD NZD 220 90 OTHER US CITIES NZD 220 90 NZD 150 60 OTHER CA CITIES NZD NZD 220 70 OTHER CA CITIES NZD FJD 200 90 OTHER US CITIES FJD FJD OTHER US CITIES FJD 300 130 FJD 200 90 OTHER CA CITIES FJD FJD OTHER CA CITIES FJD 300 130 TOP 210 110 OTHER US CITIES TOP 320 110 TOP 210 110 OTHER CA CITIES TOP 320 110 WST 270 130 OTHER US CITIES WST 400 130 WST 270 130 OTHER CA CITIES WST 400 130 SBD 850 420 OTHER US CITIES SBD 1270 420 SBD 850 420 OTHER CA CITIES SBD 1270 420 Page 3
Excess Baggage Charges - From All Destinations TO US/CA FROM TO CUR 1 pc >23kg but<=30kg VUV 11630 5800 OTHER US CITIES VUV 17440 5800 VUV 11630 5600 OTHER CA CITIES VUV 17440 5600 Excess Baggage Charges - From US/CA to all Destinations FROM TO CUR 1 pc >23kg but<=30kg /SYD/MEL/BNE/CHC/AKL USD 120.00 50.00 Domestic FJ Ports USD Pacific Islands USD 120.00 60.00 Other /NZ Cities USD USD Domestic FJ Ports USD /NZ/Pacific Islands USD Other /NZ Cities USD /SYD/MEL/BNE/CHC/AKL CAD 120.00 50.00 Domestic FJ Ports CAD Pacific Islands CAD 120.00 60.00 Other /NZ Cities CAD 180.00 60.00 CAD Domestic FJ Ports CAD /NZ/Pacific Islands CAD Other /NZ Cities CAD Fiji Link Baggage Allowance & Excess Baggage Policy for Domestic travel CABIN BAGGAGE ALLOWANCES Within Fiji Economy All classes not exceed 115cm (45in) *** Total dimensions are measured by adding together the height, width and depth of the bag N/A 1. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights will be entitled to FJ's international cabin baggage allowance. CHECKED BAGGAGE ALLOWANCES Economy All classes not exceed 115cm (45in) *** Total dimensions are measured by adding together the height, width and depth of the bag All Fiji Link flights are weight restricted for safety reasons and depending on load; bags/surfboards etc may not be carried on the same flight as the passenger Note: 1. For passengers travelling to/from FJ international and connecting to/from Fiji Link domestic flights, the following rule will apply:- a) If FJ international & FJ domestic sectors are ticketed on the same ticket (FJ/260 paper), FJ's international baggage allowance will apply. b) If FJ international and FJ domestic are ticketed separately, baggage allowance shown on each ticket will apply. 2. For passengers on domestic travel connecting from an international flight, if part of journey includes code share flights:- a) The marketing carrier (codeshare carriers) baggage rule will apply throughout the entire journey. Within Fiji Up to 15kg (33lbs) 0kg (0lbs) plus 1 stroller b) For all other destinations, the DOT and MSC (Most significant carrier ) baggage rules applies throughout the entire journey. Baggage allowances will be honoured per what is ticketed. Page 4
DOMESTIC / FIJI LINK POLICY (cont'd) EXCESS BAGGAGE CHARGES EXCESS BAGGAGE RATES ROUTE - ONE WAY RATE / Per 1KG (FJD) NADI - SUVA $3.00 NADI - LABASA $4.50 SUVA - LABASA $5.00 NADI - SAVUSAVU $6.00 SUVA - SAVUSAVU $5.00 NADI - TAVEUNI $6.50 SUVA- TAVEUNI $5.00 NADI - KADAVU $5.00 SUVA - KADAVU $5.00 SUVA - CICIA $5.00 NADI - LEVUKA $4.50 SUVA - LEVUKA $3.50 SUVA-VANUABALAVU $6.50 SUVA-LAKEBA $6.50 NADI-ROTUMA $9.50 SAVUSAVU-TAVEUNI $4.00 Note: Rates are VAT inclusive and apply vice versa. BULKY / OVERSIZED ITEMS CHARGE 1. Fiji Link charges FJD100.00 per item for bulky items which may include surf boards and golf clubs. This fee is in addition to any excess baggage fees that may apply. This fee is separate from FJ international bulky item charge. 2. Bulky items consist of any 'one' piece exceeding 158cm (62in) but not exceeding 277cm (109in) in total dimensions, (maximum weight of 23kg (50lbs)), which may include surfboards, golf bags and other equipment. 3. Any bulky item in excess of 23kg (50lbs) will be charged per the excess baggage weight in addition to the bulky item charge. Page 5