BC Ferry Commission Comparative Fare Analysis on Selected Ferry Routes

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www.pwc.com/ca BC Ferry Commission Comparative Fare Analysis on Selected Ferry Routes May 2017

Contents Notice to Reader 1 Introduction 2 Purpose and Scope 2 Methodology 2 2017 Comparative Fare Analysis 3 Comparison by Route Class 3

Notice to Reader This Report is issued by PricewaterhouseCoopers LLP ( PwC ) for the exclusive use of British Columbia Ferry Commission (the Commission ) in connection with its performance reviews of British Columbia Ferry Services Inc. ( BC Ferries or the Company ). Our work did not constitute an audit conducted in accordance with generally accepted auditing standards, an examination of internal controls nor attestation nor review services in accordance with the standards established by the Canadian Institute of Chartered Accountants. Accordingly, we do not express an opinion nor any other form of assurance on the financial or other information, or operating internal controls, of BC Ferries. PwC did not examine, compile or apply agreed upon procedures to satisfy the requirements of the Canadian Institute of Chartered Accountants to the financial information used in this Report and we therefore are unable to express assurances on such information except where expressly stated in the Report to form part of the scope of our work. Our work is based primarily on the information and assumptions listed in the body of this Report. While we assembled information from various sources we did not perform checking or verification procedures except where expressly stated in the Report to form part of the scope of our work. Our work and commentary is subject to assumptions, which may change with the benefit of further detailed information. We make no representation regarding the sufficiency of our work and had we been asked to perform additional work, additional matters may have come to our attention that would have been reported to the Commission. The outputs of the Report are intended to provide the Commission with information to assist in informing their decision making process pertaining to BC Ferries. PwC accepts no liability in respect of any loss, damage or expense of whatsoever nature caused by any use the reader may choose to make of this Report, or which is otherwise consequent upon the gaining of access to the Report by the reader. Our Report must be considered in its entirety by the reader. Selecting and relying on specific portions of the analyses, or factors considered by us in isolation may be misleading. 1

Introduction Purpose and Scope The purpose of the analysis is to provide an updated comparison of BC Ferries fares against similar ferry operators. An earlier comparison was conducted by PwC for the Commission during the 2012 BC Ferry Regulatory Review (the Regulatory Review ). As part of the Regulatory Review, an analysis was performed comparing passenger and vehicle fares on a per nautical mile basis for various routes. Passenger and vehicle fares charged by BC Ferries are benchmarked to comparable ferry operators in the Pacific Northwest, other parts of North America, Europe and Australia. The same routes selected in the 2012 BC Ferry Regulatory Review are used for comparison. Methodology Fares are compared with and without available discounts for a standard vehicle with one passenger, based on short, medium and long routes. The fares are based on posted rates in May 2017. Most routes offer discounts that apply to passengers and vehicles. The exceptions are typically with the longer routes. In cases where multiple classes discounts are available, including for residents and non-residents, the base fare and resident discount was selected for comparison. In the case of BC Ferries, we assumed the standard discount available through the BC Experience Card. During the data collection process, it was identified the following two routes contained variable time of day pricing or had multiple fare classes with different cancellation policies. 1. Spirit of Tasmania Melbourne to Devonport 2. Irish Ferries Holyhead to Dublin The two routes are longer in nature, and are not considered day-to-day commuter routes. As a result, PwC selected the most economical option for comparison purposes. The fares compared exclude reservation fees, variable fuel surcharges and taxes. All comparisons are in Canadian dollars. 2

2017 Comparative Fare Analysis Comparison by Route Class The fares by route and route group with and without discounts are compared in the following two charts. The results suggest the following: Fares charged by BC Ferries do not appear to be excessive relative to comparable routes; BC Ferries cost per nautical mile ranking in each category did not change significantly regardless if discounts were applied or excluded. In the short route category, Horseshoe Bay to Snug Cover shifts from 5 th lowest route cost to 4 th lowest. In the medium category, Tsawwassen to Swartz Bay shifts from the 4 th lowest route cost to the 5 th lowest. Passenger and Vehicle Fares per Nautical Mile without Applicable Discounts 2017 Passenger and Vehicle Fare $CAD / NM (Long Routes w/o Discounts) Alaska Marine Highway Prince Rupert to Ketchikan 1.0 Marine Atlantic Port aux Basques, NL to North 0.5 1.2 Spirit of Tasmania Melbourne to Devonport 0.4 0.4 *BC Ferries Prince Rupert to Port Hardy 0.8 Marine Atlantic Argentia to North Sydney 0.4 Alaska Marine Highway Bellingham to Skagway 0.4 1.0 2.0 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 2017 Passenger and Vehicle Fare $CAD / NM (Medium Routes w/o Discounts) Washington State Ferries Anacortes to San Juan Islands *BC Ferries Cormorant Island to Malcolm Island 0.3 2.2 *BC Ferries Tsawwassen to Swartz Bay 2.4 Bay Ferries Digby to Saint John 0.8 2.9 Irish Ferries Holyhead to Dublin 2.5 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 2017 Passenger and Vehicle Fare $CAD / NM (Short Routes w/o Discounts) *BC Ferries Campbell River to Quadra Island 2.9 6.8 Washington State Ferries Mukilteo to Clinton 5.7 *BC Ferries Horseshoe Bay to Snug Cove 2.1 5.8 Washington State Ferries Edmonds to Kingston 1.4 4.8 Steamship Authority Woods Hole to Vineyard 13.4 Washington State Ferries Seattle to Bainbridge 2.4 *BC Ferries Horseshoe Bay - Langdale 0.8 2.8 0.0 5.0 10.0 15.0 20.0 Passenger Fare (per NM) Vehicle Fare (per NM) 3

Passenger and Vehicle Fares per Nautical Mile with Applicable Discounts 2017 Passenger and Vehicle Fare $CAD / NM (Long Routes with Discounts) Alaska Marine Highway Prince Rupert to Ketchikan Marine Atlantic Port aux Basques, NL to North Sydney, NS Spirit of Tasmania Melbourne to Devonport *BC Ferries Prince Rupert to Port Hardy Marine Atlantic Argentia to North Sydney Alaska Marine Highway Bellingham to Skagway 1.0 0.4 1.1 0.4 0.4 0.8 0.3 0.4 1.0 2.0 0.0 1.0 2.0 3.0 4.0 2017 Passenger and Vehicle Fare $CAD / NM (Medium Routes with Discounts) Washington State Ferries Anacortes to San Juan Islands 0.5 *BC Ferries Cormorant Island to Malcolm Island 0.2 0.5 *BC Ferries Tsawwassen to Swartz Bay Bay Ferries Digby to Saint John Irish Ferries Holyhead to Dublin 2.3 2.5 2.4 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 2017 Passenger and Vehicle Fare $CAD / NM (Short Routes with Discounts) *BC Ferries Campbell River to Quadra Island Washington State Ferries Mukilteo to Clinton *BC Ferries Horseshoe Bay to Snug Cove Washington State Ferries Edmonds to Kingston 1.3 1.3 1.1 4.3 4.6 3.8 3.9 Steamship Authority Woods Hole to Vineyard Haven 1.4 11.9 Washington State Ferries Seattle to Bainbridge Island *BC Ferries Horseshoe Bay - Langdale 1.9 2.1 0.0 5.0 10.0 15.0 Passenger Fare (per NM) Vehicle Fare (per NM) 4