Policy for Provision, Control and Management of Car Parking

Transcription

1 Policy for Provision, Control and Management of Car Parking

2 Policy Title: Policy for Provision, Control and Management of Parking Executive Summary: East Cheshire NHS Trust is firmly committed to the management of car parking demand in order to continuously improve the quality and safety of patient experience; one of the Trust Objectives:- To contribute to our local community through carbon reduction To achieve financial sustainability Supersedes: 4.0 Description of Various amendments to:- Amendment(s): Formalise and raise awareness of the Trust s car parking arrangements Ensure that users are aware of their responsibilities in respect of this policy Ensure that users are aware of the action that will be taken as consequence of failure to act in accordance with this Policy Ensure that the application and appeal process is clear This policy will impact on: All staff, patients and visitors Financial Implications: Car parking charges will provide car parking improvements & management initiatives Policy Area: Trust Wide Document ECT Reference: Version Number: 5.0 Effective Date: June 2016 Issued By: Head of Facilities Review Date: June 2019 Author: Contract & Performance Manager APPROVAL RECORD Committees / Group Impact Assessment Date: Date June 2016 Consultation: Car Parking Steering Group June 2016 Union July 2016 HR July 2016 Approved by Director: Head of Facilities July 2016 Received for information: Customer Care June 2016 Communications June 2016 East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

3 Page CONTENTS Introduction Purpose Organisation Definitions Car Parking Tariff Car Parking Zones Disabled Parking Blue Badges Patient and Visitor Parking Staff Parking Taxis, Non-Emergency Ambulances and Voluntary Drivers Contractors and External Deliveries Car Park Management Applicable to All Vehicles Enforcement Parking Charge Notice Appeals Appendix 1 Application for a Car Parking Permit (ECNHST staff only) Appendix 2 Application for a Car Parking Permit (Non ECNHST staff only) Appendix 3 Application for a Car Parking Permit (Rotational Doctors only) Appendix 4 Application for a Car Parking Permit (Students) Appendix 5 Application for a Car Parking Permit (Subsidised Care) Appendix 6 Application for a Prepaid Car Parking Permit (Bank & Agency staff) Appendix 7 Car Parking Permits Terms & Condition (ECNHST only) Appendix 8 Permit Suspension & Cancellation Appendix 9 Parking Permit Appeals Form Appendix 10 Definition Car Parking Permit Users Appendix 11 Car Sharing Registration Form Appendix 12 Security Briefing Notes (ECNHST only) Appendix 13 Pay to Park Parking Tariffs Appendix 14 Staff Permit Charges Appendix 15 Key Contacts Appendix 16 Parking Availability (MDGH & its Peripheral Sites ECNHST staff) Appendix 17 Q&A Staff Parking Leaflet Appendix 18 Q&A Patient & Visitor Parking Leaflet Appendix 19 Macclesfield Car Park Site Map Appendix 20 External References Appendix 21 Equality & Human Rights Screening Tool East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

4 1.0 INTRODUCTION Parking is a crucial provision within East Cheshire NHS Trust for patients and their visitors, for staff who use various forms of personal transport to travel to and from work, staff that have to travel between sites as part of their daily work and for volunteers who provide a valuable service to all departments of the Trust. Parking allocations for ambulances and non-emergency patient transport is also a priority and the need to keep access roads clear Parking at Macclesfield District General is restricted and parking provision is extremely limited. This policy is therefore aimed at offering the best mix of service possible within the available spaces and at prices which are comparable with neighbouring Trusts and is applicable to staff, visitors and all other users of all car parks on the Trust s site Provision for parking is in safe, well lit, security patrolled areas which are maintained by Trust staff or contractors as appropriate. Whilst parking for all different types of vehicles can be provided at the Trust it is provided on the understanding that availability of parking is not guaranteed and that vehicles, motorcycles, bicycles or any other type of transport vehicle are left at the owners risk and the Trust takes no responsibility for the security of the vehicle or any goods left inside 2.0 PURPOSE The objective of this Policy is to ensure that parking for all types of vehicles including motorcycles and bicycles is managed efficiently, effectively and equitably to ensure that a fair balance is maintained between the different users and the most efficient use is made of the spaces available. Regulation for parking will be defined so as to provide fair and consistent basis upon which users may park in the designated areas In addition the policy will seek to ensure that a fair charging regime is implemented and operated and that where appropriate free parking is provided. Within the management of parking, a penalty system will be operated as a deterrent to those who do not abide by the parking regulations. 3.0 ORGANISATIONAL RESPONSIBILITIES 3.1 Chief Executive Has ultimate responsibility for the implementation and monitoring of the policies in use at the Trust. This responsibility may be delegated to an appropriate deputy 3.2 Director of Finance Has Trust Board responsibility for all aspects of car parking management 3.3 Head of Facilities Has day to day responsibility for the effective management of car parking facilities. This responsibility may be delegated to a Senior Facilities Manager 3.4 Directorate Managers and Heads of Department Are responsible for the ratification, implementation & monitoring of this policy East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

5 3.5 All staff, locum, agency and volunteers All have a responsibility to comply with the requirements of this policy. In addition they have the responsibility to make Facilities aware of any changes to vehicle registration, hire cars etc. 4.0 DEFINITIONS The following definitions are used throughout this policy:- Automatic Number Plate Recognition (ANPR) A method of monitoring vehicle movements by number plate Blue Badge A permit issued by Local Authorities to individuals who have severe walking difficulties to park in restricted areas E-Permit An electronic permit issued to all authorised staff car park users for which the relevant parking information is stored electronically on a secure central database Off-site Parking Permits The Trust operates two off site car parks in Macclesfield which are designated for MDGH based staff only. The first car park is located at the Cricket Club, Victoria Road and the second car park is located at the Conservative Club, Prestbury Road. Parking Bays Lined, marked locations within the designated parking areas in which vehicles should be parked Parking Panel A panel comprising of representatives from PALS, Estates & Facilities, HR that meet to review parking matters Parking Rules & Regulations Acceptance of the rules or regulations by parking on Trust property, the driver is deemed to have accepted in full the parking rules and regulation in operation at the Trust, if contravened could result in the issuing of a Parking Charge Notice Parking Zones Designed areas within the sites where provision is made for parking PaybyPhone A method of purchasing car parking for a designated time using either a dedicated phone number or an online app using the site code Pay on Exit Option to pay for parking on exit which avoids users worrying that they have not paid the correct amount to cover their stay Payment Machines A method of controlling parking whereby your vehicle registration is entered into a payment machine and a ticket authorising parking is provided on East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

6 payment for a set period of time. machine. The ticket is provided by a payment PCN Parking Charge Notice issued for contravention of parking regulations POPLA Parking on Private Land Appeals, an independent parking charge notice appeals service that arbitrates once a PCN has been upheld Salary Deduction A method of payment for staff who are in possession of a parking permit. Deductions are monthly direct debit from salary. Salary Sacrifice Scheme A salary sacrifice scheme is in operation which allows staff to pay for their parking permit charge through salary sacrifice which reduces the cost of the parking permit 5.0 CAR PARKING TARIFF The Trust will charge a parking tariff for both patients and their visitors and staff. Concessionary free parking is available to patients and their visitors who meet the criteria Concessionary Parking Blue Badge holders are exempt from car parking tariffs, please see Section 7.0 for further information Due to the unpaid work undertaken by our Volunteers on behalf of the Trust volunteer parking permits are issued free of charge Concessionary parking is available for patients and their visitors who meet the criteria i.e. patients undergoing chemotherapy, renal patient undergoing dialysis, carers, relatives of gravely ill patients, medical emergencies, parents of babies in Special Care Baby Unit. Further information can be obtained from the relevant department Under the NHS Travel Cost Scheme patients who are in receipt of certain benefits (i.e. Income Support, Income Based Job Seekers Allowance, Tax, Child and Pension Credits) attending hospital may be entitled to claim back car parking charges. The Trust will process the appropriate claim form through the Cash Office located on the link corridor, ground floor MDGH Other parking tariffs Public car parking tariffs are detailed in Appendix 13 and are applicable 24/7. The Trust will review charges annually. Any proposed price increase will be in line with neighbouring Trusts and will be advertised externally for a period of 3 months before the proposed implementation date Staff car parking tariffs are detailed in Appendix 14 and are applicable 24/7. The Trust will review charges annually. Any proposed price increase will be in line with Neighbouring Trusts and will form part of a consultant process with all staff before the proposed implementation date East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

7 Disabled Spaces Barrier Controlled Staff Parking Visitor Parking Pay to Park Parking Tariff Staff Salary Deduction & Pre-Paid Permits 6.0 CAR PARKING ZONES For ease of access, patient & visitor and staff car parks are clearly signposted; staff car parks are also clearly marked on the road at the entrances to the car parks. Following national guidelines all patient & visitor spaces are adjacent to entrances and exits of the hospital and New Alderley House. The following table indicates the car parks available across the Trust site and their Authorised Users. For further information relating to the location of the car parks please see Appendix 19 Zones Access Authorised Users Payment Method Staff 3 (Pathology Compound) X X Main Entrance Public & Drop Off X X X Main Entrance Staff 1 X X X X Late Shift Car Park X X X Delivery Delivery Vehicles/Authorised Contractors Mortuary Link Road Private Ambulances/Authorised Contractors Rear Entrance Public X X X X Rear Entrance Staff 5 X X X X Consultants Car Park X X X Lower Multistorey Public X X X X Upper Multistorey Staff 6 X X X X Staff 7 X X X X Orthopaedic 1 Public & Staff X Orthopaedic 2 Public X X X Orthopaedic Staff 10 X X X X Paddock X X X Off-site Residents 3 X X X X Cricket Club X X X X Conservative Club X X X X Henbury Building Ingersley Building Silk House Private car parks managed by TSP please see local signage 7.0 DISABLED PARKING BLUE BADGES A Blue Badge will help you park close to your destination, either as a passenger or driver. However, the badge is intended for on-street parking only. Off-street car parks such as those provided in local authority i.e. hospitals are governed by separate rules. Users of hospital car parks should follow local signage at all times in order to ensure that they are following site rules and regulations East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

8 Provision has been made throughout the Trust for disabled parking adjacent to entrances/exits and the spaces conform to the disabled parking bay dimensions which allows for additional room when entering and leaving the vehicle. 7.1 Registration Process - Patient and Visitors As a general policy, disabled badge holders are exempted from car parking tariffs when parked in designated bays within patient and visitor car parks. In order to be exempted from the car parking tariff Blue Badge holders are required to present their Blue Badge at one of the following departments within the hospital:- Main Reception Emergency Department Orthopaedic Outpatients Women s Unit, New Alderley House Security You will then be asked to provide your vehicle registration and the two will then be linked in the camera database permitting you to park without paying the tariff when parked in the patient and visitors spaces. It does not permit you to park in staff car parks as these are strictly reserved for permit holders only If you change your vehicle, use a courtesy/hire car or renew your Blue Badge it is your responsibility to repeat the above process in order to ensure the exemption continues; failure to notify of any changes will result in a PCN being issued There is no limit to the number of vehicles you are permitted to register against your Blue Badge. If one of the vehicles registered is on site and the Blue Badge holder is not present the vehicle driver must pay the correct tariff to cover their stay. 7.2 Registration Process Staff Members of staff who are registered disabled can also register their Blue Badge with the Trust s Car Parking Team. Once registered it permits you to park in any patient and visitor car park. If you change your vehicle, use a courtesy/hire car or renew your Blue Badge it is your responsibility to repeat the above process; failure to notify of any changes will result in a PCN being issued 7.3 Misuse of Blue Badge Blue Badges are the property of the issuing council, who can suspend or remove them if they are misused. The Blue Badge is for use by the individual who has been issued with the Blue Badge only, and it is an offence to allow other people to use it. Any misuse will be reported to the local authority East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

9 Staff misusing the Blue Badge facility may also be subject to disciplinary action 8.0 PATIENT & VISITOR PARKING General rules and guidance for Patients & Visitors who use the Trust s car parks 8.1 Patient & Visitor Car Parking Areas Patient and visitor car parks are located nearest to the main entrances as per Appendix 18 The car park signage to indicate that it is designated for patient and visitors only, is white edged in blue A mixed car park is located near to Orthopaedics where both patient, visitor and staff can park The car park signage to indicate that it is designated as mixed spaces only, is white edged with purple Parking tariffs are available to view on payment machines, signage and Appendix 13 Signage is available in all car parks detailing the rules and regulations 8.2 Paying the Car Parking Tariff Payment machines are located within all patient and visitor car parks with the exception of the mixed car park which is adjacent to the Orthopaedic Outpatients Users are required to enter their full vehicle registration number into the machine and then insert the correct amount before the ticket will be issued For flexibility a ticket can be purchased at the payment machine to cover the duration of your stay at any time before your vehicle exits the car park Tickets do not have to be displayed in your vehicle. The Trust recommends that you keep your payment ticket as evidence for at least one month after the date of your visit A credit and debit facility is available at the payment machines located next to the main entrance and rear entrance There is the option to PaybyPhone; further information is available as per Appendix 18. Please be aware that parking purchased via this option has to be paid for before midnight on the day of your visit Regular visitors to the Trust have the option of purchasing a reduced ticket which will cover you for 7 days. During this time you have the flexibility to come and go at regular intervals within the 7 days If your stay is longer than expected, users are able to purchase additional car parking at the payment machine or PaybyPhone Please note that even if you stay with your vehicle you must pay the correct tariff to cover your stay 8.3 Errors when Purchasing a Ticket If users have entered an incorrect vehicle registration number into the payment machine, the Trust s Car Parking Team has the facility to East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

10 correct the error. There are two options available to you to update the vehicle registration: Contact the Car Parking Team as per Appendix 15 Take your ticket to the department that you are visiting and they will contact the Car Parking Team on your behalf 8.4 Clinical/Medical Delays There may be occasions when clinics will over run or you may need additional medical checks. If you have paid for your parking on arrival at the hospital and you do not have enough time left on your ticket to cover your visit. Please take your ticket to the clinic reception area and they will contact the Trust s Car Parking Team and extend your parking to cover you for the delay For patients and visitors who have not purchased a ticket on arrival please pay the correct tariff which covers you for your stay 8.5 Free Drop Off There is the facility for free parking up to a maximum of 20 minutes when dropping off/collecting a patient or loading/unloading equipment Please be aware that in order to qualify for the free 20 minutes, you must remove your vehicle from the car park and leave the hospital grounds within the 20 minutes grace period Users who stay beyond the 20 minutes should purchase parking either at one of the payment machines or PaybyPhone; please see Section 8.2 for further information on purchasing a ticket 9.0 STAFF PARKING General rules and guidance for staff who use the Trust s car parks 9.1 Staff Car Parking Areas On-site staff car parks are located as per Appendix 18 The car park signage to indicate that it is designated for staff only, is white edged in yellow A mixed car park is located near to Orthopaedics where both patient & visitor and staff can park The car park signage to indicate it that it is designated as mixed spaces, is white edged with purple The paddock is classed as an on-site car park and is controlled by a barrier. Access times are limited to 7 am 7 pm due to planning restrictions; access is via the ID badge The late shift car park is classed as an on-site car park and is available to clinical staff from 9.30 am onwards; access is via the ID badge The consultant car park is for Consultants only and is controlled by a barrier; access is via the ID badge Off-site car parking is available to all staff who do not meet the criteria for an on-site permit and live outside of a 2 km radius of the hospital and is a short walk from the hospital Signage is available in all car parks detailing the rules and regulations East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

11 9.2 Parking Permits Members of staff are required to apply for a parking permit to park at the Macclesfield site within a staff car park. This permit is charged on a sliding scale according to pay banding. Staff are required to complete an application form which is available on the Infonet, listed under Parking. On-site parking permits will be allocated based on the following criteria:- Blue Badge holders Staff working a 24 hour shift pattern Shifts commencing before 8.00 am (evidence will be required) Shifts finishing after 6 pm (evidence will be required) Night shift staff (evidence will be required) Essential car users - minimum of 6 off-site visits pcm for work purposes only (evidence will be required) Staff with pre-existing medical conditions (evidence will be required from your GP) Car sharers are guaranteed an on-site permit; please see Appendix 11 Staff who do not meet the above criteria and live within 2 km of the hospital will not be eligible for either an on-site or off-site permit Staff are not permitted to obtain parking permits from external providers by any means and parking on site displaying said permits is strictly prohibited 9.3 Type of Permits Car Sharers Conservative Club Consultant Cricket Club On-site Free on call Residential Volunteers 9.4 Access Times On-site permit holders are permitted to park within a staff car park between the hours of 8.00 am 4.00 pm After 4.00 pm on weekdays on-site permit holders are permitted to park in the patient and visitor spaces in the Rear Entrance and Orthopaedic Car Parks; vehicles must be removed before 8.00 am the following morning After 3.45 pm on weekdays on-site permit holders are permitted to park in Main Entrance Public & Drop Off; vehicles must be removed before 8.00 am the following morning At weekend and Bank Holidays on-site permit holders are permitted to park in the patient and visitor spaces; vehicles must be removed before 8.00 am on Monday morning or Tuesday morning following a Bank Holiday Conservative Club, Cricket Club and Free on Call permit holders are permitted to park their vehicles in any car park after 4.00 pm weekdays and anytime at the weekends/bank Holidays. East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

12 Members of staff who do not hold a Blue Badge are not permitted to park in the blue badge bays. Any vehicle parked in a blue badge space without displaying a Blue Badge will be subject to the enforcement process and may also face disciplinary proceeding 9.5 Vehicle Registration Process All staff who hold a permit are automatically logged into the camera database with their vehicle registration number(s) and staff ID Number when they apply for a permit or renew their existing permit The Car Parking Team must be contacted via (ecntr.carparking@nhs.net) within 24 hours if your details need updating in relation to any of the following:- Additional vehicle needs adding as a permanent addition Change of car Using a courtesy car Using a hire car It is the individual s responsibility to send the within the allocated timeframe; failure to notify of any changes will result in a PCN being issued Permit holders are permitted to have more than one vehicle registered against their permit. However, at no time must both vehicles be on site at the same time unless the vehicle driver has parked in a patient and visitor car park and paid the correct tariff to cover their stay 9.6 Agency/bank/Locum Staff For staff not directly employed by the Trust there is the facility to prepay for a permit. The permit charge is in line with Appendix 14; for further information please see Appendix No Staff Spaces Available There may be occasions when there are no staff spaces available between the hours of 8.00 am 4.00 pm weekdays. On this occasion on-site permit holders are permitted to park within a patient car park for the duration of their stay. In order to be exempted from the enforcement process users are required to ecntr.carparking@nhs.net within 24 hours, providing their full registration number and ID number. If it can be demonstrated that there are staff spaces available users will be required to pay the appropriate tariff applicable to this car park. Persistent abusers may be subject to disciplinary proceedings 9.8 Free Drop Off There is the facility for free parking for non-permit holders up to a maximum of 20 minutes in staff car parks when dropping off/collecting a patient or loading/unloading equipment Please be aware that in order to qualify for the free 20 minutes, you must remove your vehicle from the car park and leave the hospital grounds within the 20 minutes grace period East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

13 Users who stay beyond the 20 minutes will be subject to the enforcement process 9.9 Security Arrangements Security personnel will provide an escort service for all staff to their vehicles after dark, on request by bleeping This Service extends to staff parking at the Conservative Club and Cricket Club. Please note availability is dependent upon availability of officers Staff wishing to exit the paddock after 7.00 pm should bleep Security in the first instance and they will arrange for the exit barrier to be opened to allow you to remove your vehicle 9.10 Peripheral Sites Parking Permits The majority of the peripheral sites offer free parking for ECNHST staff; however there are small number of sites where ECNHST staff should pay & display as per Appendix 16 Car parking permits are available for staff whose base of work is Mid Cheshire Hospital Foundation Trust. Staff who hold or apply for a permit should be aware that the permit cost is chargeable and will be deducted from your salary monthly; please contact the Car Parking Team for further information There is a reciprocal agreement between ECNHST and Waters Green Medical Centre whereby a limited number of pool permits will be available for staff visiting the medical centre and vice versa. The permits are managed by the Car Parking Team 10.0 TAXIS, NON-EMERGENCY AMBULANCES & VOLUNTARY DRIVERS Taxis collecting or dropping off are exempt from car parking tariffs provided they remain in the space for no more than 20 minutes. Taxis parking for more than 20 minutes should pay the appropriate tariff to cover the duration of their stay Arrangements exist for non-emergency vehicles whereby the vehicle drop and collect patients from the patient entrance. Whilst waiting these ambulances park on the road either side of the main hospital entrance Voluntary drivers are issued with a free permit in agreement with the Trust on an annual basis 11.0 CONTRACTORS & EXTERNAL DELIVERIES - MDGH 11.1 Contractors Contractors are not permitted to park in visitor and patient car parks unless they pay the appropriate charge or have specific prior permission to do so. They may be requested to remove their vehicle if the space is required to maintain visitor and patient car parking availability. As part of the Trust s Induction process, contractors should report to the Facilities Department, Hope House to sign in and also register their vehicle in the terminal provided. All contractors on site are East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

14 required to conform to this policy and will be allocated permits in accordance with the criteria of the policy Where local arrangements are made with Contractors who are not required in to sign in, the receiving department should notify the Car Parking Team with details of the vehicle registration 11.2 Delivery Vehicles Delivery vehicles making deliveries or collecting goods may stop for a short period at the designated delivery area within the area outside Receipt and Distribution Centre (RDC). These vehicles are exempt from charges when:- Parked in a designated delivery area; providing the vehicle is removed immediately after delivery or collection is made Parked in drop off area for no longer than the 20 minute permitted waiting time without seriously impeding the passage of other vehicles With all other types of delivery, the relevant deliverer and Trust staff receiving are expected to comply at all times with this policy. In particular, delivery vehicles must not obstruct other traffic especially ambulances and buses that come through the site 12.0 CAR PARK MANAGEMENT APPLICABLE TO ALL VEHICLES 12.1 Car Parking Scheme The car parking scheme applies to all car parking spaces at Macclesfield District General Hospital and the following applies to all users of our car parks:- The car parking scheme is overseen and managed by the Trust s Facilities Department (Soft FM) Security personnel regularly monitor the car parks as part of their daily duties. Officers will always give as much help and guidance as they can. They have been advised that they must act when they see the rules laid down in this policy being contravened All information provided to the Trust on application forms, renewal documents, Blue Badges must be accurate. Falsifying information may result in a PCN being issued. Staff may be subject to disciplinary action and result in disqualification from car parking eligibility 12.2 Unauthorised Parking Parking at the hospital in an unauthorised manner is not permitted; unauthorised parking is defined as:- Parking in a patient and visitor car park without purchasing an appropriate parking ticket for the duration of your stay Parking in a staff car park without displaying a valid permit East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

15 Parking in a manner that causes obstruction to access routes, fire exits, bus services that pass through the site, roadway, designated footways, cycle ways, disabled access and thoroughfares Parking on double yellow lines, designated no parking areas, hatched areas, bus stops, ambulance bays, delivery areas, off road parking, parking on pavements and in a disabled space without a valid Blue Badge Failure to park correctly within a marked space Blocking other vehicles access and egress from designated parking spaces and areas Waiting or parking for longer than 20 minutes without paying the applicable tariff Not parking within a correctly designated parking area 13.0 ENFORCEMENT N.B. This list is not exhaustive and other instances may occur that become or are defined as unauthorised parking within the policy and will warrant a Parking Charge Notice being issued To ensure that all vehicles parked on the Trust premises do so legally and properly, the Trust will operate a system of enforcement through an ANPR System supported by the Trusts Security Team. ANPR will be operated by the Trusts nominated contractor All vehicles parked in contravention of the rules described within this policy and the Terms & Conditions (T&Cs) which are clearly displayed on signage across the Trust will be subject to enforcement The method of enforcement is subject to change based on legislation and current best practice. The Trust and associated contractor will carry out enforcement in accordance with relevant legislation 14.0 PARKING CHARGE NOTICE - APPEALS 14.1 Appeals Users of our car parks who have received a PCN and wish to appeal should appeal directly to the nominated contractor who manages the car parks on our behalf; please see Appendix 15 for further information The nominated contractor has a dedicated NHS team in place and as part of the appeals process, as set out by the Trust, will cancel any Parking Charges Notices issued to blue badge holders, errors with registration and genuine medical emergencies for first offences only 14.2 POPLA If your appeal has been unsuccessful, you will receive a rejection letter together with a verification code As soon as you receive this code you now have the right to make a formal appeal to POPLA. This must be actioned within 28 days of the date of the rejection letter and you should provide evidence to back up your appeal East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

16 POPLA will review the evidence provided to them by both parties to establish what happened during the incident and will consider whether the parking operator has correctly abided by the British Code of Practice and relevant law Once a decision has been made by POPLA, neither party can challenge the outcome of the appeal East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

17 Appendix 1-19 Internal References Appendix 1 Application for a Car Parking Permit (ECNHST staff only) Appendix 2 Application for a Car Parking Permit (Non ECNHST staff only) Appendix 3 Application for a Car Parking Permit (Rotational Doctors only) Appendix 4 Application for a Car Parking Permit (Students) Appendix 5 Application for a Car Parking Permit (Subsidised Care) Appendix 6 Application for a Prepaid Car Parking Permit (Bank & Agency staff) Appendix 7 Car Parking Permits Terms & Condition (ECNHST only) Appendix 8 Permit Suspension & Cancellation Appendix 9 Parking Permit Appeals Form Appendix 10 Definition Car Parking Permit Users Appendix 11 Car Sharing Registration Form Appendix 12 Security Briefing Notes (ECNHST only) Appendix 13 Pay to Park Parking Tariffs Appendix 14 Staff Permit Charges Appendix 15 Key Contacts Appendix 16 Parking Availability (MDGH & its Peripheral Sites ECNHST staff) Appendix 17 Q&A Staff Parking Leaflet Appendix 18 Q&A Patient & Visitor Parking Leaflet Appendix 19 Macclesfield Car Park Site Map All the documents are available to view & download on the Trust s website East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

18 Appendix 20 External References Cheshire Local Transport Plan East Cheshire NHS Trust Travel Plan Planning for a Sustainable Future (Department for Communities & Local Government) Planning Policy Guidance 13 Transport (Department for Communities & Local Government) Saving Carbon, Improving Health (NHS) The Eddington Transport Study (Department for Transport Stern Report Delivering a Sustainable Transport Strategy (2008) The Future of Transport (Department for Transport The Blue Badge Scheme Rights and Responsibilities in England Road Traffic Regulation Act (1991) The Disabled Persons (Badges for Motor vehicles) (England) (2000) The Disabled Persons (Badges for Motor Vehicles) (England) (Amendments) (2007) British Parking Association - Guidelines East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

19 APPENDIX 21 Equality Analysis (Impact assessment) Please START this assessment BEFORE writing your policy, procedure, proposal, strategy or service so that you can identify any adverse impacts and include action to mitigate these in your finished policy, procedure, proposal, strategy or service. Use it to help you develop fair and equal services. E.g. If there is an impact on Deaf people, then include in the policy how Deaf people will have equal access. 1. What is being assessed? Policy for Provision, Control and Management of Car Parking Details of person responsible for completing the assessment: Name: Teresa Hill Position: Contract & Performance Manager Team/service: Facilities (Soft FM) State main purpose or aim of the policy, procedure, proposal, strategy or service: (usually the first paragraph of what you are writing. Also include details of legislation, guidance, regulations etc which have shaped or informed the document) To ensure that Car Parking Systems are managed efficiently, effectively and safely in accordance with the Trust aims 2. Consideration of Data and Research To carry out the equality analysis you will need to consider information about the people who use the service and the staff that provide it. Think about the information below how does this apply to your policy, procedure, proposal, strategy or service 2.1 Give details of RELEVANT information available that gives you an understanding of who will be affected by this document Cheshire East (CE) covers Eastern Cheshire CCG and South Cheshire CCG. Cheshire West & Chester (CWAC) covers Vale Royal CCG and Cheshire West CCG. In 2011, 370,100 people resided in CE and 329,608 people resided in CWAC. Age: East Cheshire and South Cheshire CCG s serve a predominantly older population than the national average, with 19.3% aged over 65 (71,400 people) and 2.6% aged over 85 (9,700 people). Vale Royal CCGs registered population in general has a younger age profile compared to the CWAC average, with 14% aged over 65 (14,561 people) and 2% aged over 85 (2,111 people). East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

20 Since the 2001 census the number of over 65s has increased by 26% compared with 20% nationally. The number of over 85s has increased by 35% compared with 24% nationally. Race: In 2011, 93.6% of CE residents, and 94.7% of CWAC residents were White British 5.1% of CE residents, and 4.9% of CWAC residents were born outside the UK Poland and India being the most common 3% of CE households have members for whom English is not the main language (11,103 people) and 1.2% of CWAC households have no people for whom English is their main language. Gypsies & travellers estimated 18,600 in England in Gender: In 2011, c. 49% of the population in both CE and CWAC were male and 51% female. For CE, the assumption from national figures is that 20 per 100,000 are likely to be transgender and for CWAC 1,500 transgender people will be living in the CWAC area. Disability: In 2011, 7.9% of the population in CE and 8.7% in CWAC had a long term health problem or disability In CE, there are c.4500 people aged 65+ with dementia, and c.1430 aged 65+ with dementia in CWAC. 1 in 20 people over 65 has a form of dementia Over 10 million (c. 1 in 6) people in the UK have a degree of hearing impairment or deafness. C. 2 million people in the UK have visual impairment, of these around 365,000 are registered as blind or partially sighted. In CE, it is estimated that around 7000 people have learning disabilities and 6500 people in CWAC. Mental health 1 in 4 will have mental health problems at some time in their lives. Sexual Orientation: CE - In 2011, the lesbian, gay, bisexual and transgender (LGBT) population in CE was estimated at18,700, based on assumptions that 5-7% of the population are likely to be lesbian, gay or bisexual and 20 per 100,000 are likely to be transgender (The Lesbian & Gay Foundation). CWAC - In 2011, the LGBT population in CWAC is unknown, but in 2010 there were c. 20,000 LGB people in the area and as many as 1,500 transgender people residing in CWAC. Religion/Belief: The proportion of CE people classing themselves as Christian has fallen from 80.3% in 2001 to 68.9% In 2011 and in CWAC a similar picture from 80.7% to 70.1%, the proportion saying they had no religion doubled in both areas from around 11%-22%. Christian: 68.9% of Cheshire East and 70.1% of Cheshire West & Chester Sikh: 0.07% of Cheshire East and 0.1% of Cheshire West & Chester Buddhist: 0.24% of Cheshire East and 0.2% of Cheshire West & Chester Hindu: 0.36% of Cheshire East and 0.2% of Cheshire West & Chester East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

21 Jewish: 0.16% of Cheshire East and 0.1% of Cheshire West & Chester Muslim: 0.66% of Cheshire East and 0.5% of Cheshire West & Chester Other: 0.29% of Cheshire East and 0.3% of Cheshire West & Chester None: 22.69%of Cheshire East and 22.0% of Cheshire West & Chester Not stated: 6.66% of Cheshire East and 6.5% of Cheshire West & Chester Carers: In 2011, nearly 11% (40,000) of the population in CE are unpaid carers and just over 11% (37,000) of the population in CWAC. 2.2 Evidence of complaints on grounds of discrimination: (Are there any complaints or concerns raised either from patients or staff (grievance) relating to the policy, procedure, proposal, strategy or service or its effects on different groups?) There are many issues raised via Customer Services and also in patient groups about car parking charges and also the lack of parking spaces. Issues have been raised by parents who are staying with their children whilst they are on the ward having an operation about the high costs involved in car parking. 2.3 Does the information gathered from indicate any negative impact as a result of this document? No, policy applies equally 3. Assessment of Impact Now that you have looked at the purpose, etc. of the policy, procedure, proposal, strategy or service (part 1) and looked at the data and research you have (part 2), this section asks you to assess the impact of the policy, procedure, proposal, strategy or service on each of the strands listed below. RACE: From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, racial groups differently? Yes Explain your response: If there is a staff member or patient whose first language is not English, then Managers will need to ensure they understand the Policy/parking requirements; if there is any doubt then interpretation services should be used GENDER (INCLUDING TRANSGENDER): From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, different gender groups differently? No Explain your response: Policy applies equally to both men and women DISABILITY From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, disabled people differently? No East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

22 Explain your response: A number of initiatives have been implemented to support those with a permanent or temporary disability e.g. renal unit parking permits, cancer resource centre permits. Blue badge spaces compare favourably with the percentage provided in Eastern Cheshire. There are a higher number of older people in the area and the number of blue badge spaces is also higher. Bollards and double yellow lines have been installed along Fieldbank road entrance to ease access along pavements for people using wheelchairs. AGE: From the evidence available does the policy, procedure, proposal, strategy or service, affect, or have the potential to affect, age groups differently? Explain your response: There are specific spaces for parents with children around the site. Issues have been raised by parents who are staying with their children whilst they are on the ward having an operation about the high costs involved in car parking. There are a higher number of older people in the area and the number of blue badge spaces is higher Yes LESBIAN, GAY, BISEXUAL: From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, lesbian, gay or bisexual groups differently? No Explain your response: Policy applies equally regardless of sexual orientation RELIGION/BELIEF: From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, religious belief groups differently? NO Explain your response: Policy applies equally regardless of religion/belief CARERS: From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect, carers differently? No Explain your response: A number of initiatives have been implemented for people visiting relatives e.g. ICU OTHER: EG Pregnant women, people in civil partnerships, human rights issues. From the evidence available does the policy, procedure, proposal, strategy or service affect, or have the potential to affect any other groups differently No Explain your response: See section on age. Bollards and double yellow lines have been installed along Fieldbank road entrance to ease access along pavements for people using prams. 4. Safeguarding Assessment - CHILDREN a. Is there a direct or indirect impact upon children? No b. If yes please describe the nature and level of the impact (consideration to be East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June

23 given to all children; children in a specific group or area, or individual children. As well as consideration of impact now or in the future; competing / conflicting impact between different groups of children and young people: Policy applies equally c. If no please describe why there is considered to be no impact / significant impact on children 5. Relevant consultation Having identified key groups, how have you consulted with them to find out their views and that the made sure that the policy, procedure, proposal, strategy or service will affect them in the way that you intend? Have you spoken to staff groups, charities, national organisations etc? The Car Parking Steering Group meets on a regular basis; the group consists of staff side representatives and HR. Local residents are notified by letter of any changes to the car parking costs or alterations to the system 6. Date completed: June 2016 Review Date: June Any actions identified: Have you identified any work which you will need to do in the future to ensure that the document has no adverse impact? Action Lead Date to be Achieved 8. Approval at this point, you should forward the template to the Trust Equality and Diversity Lead lynbailey@nhs.net Approved by Trust Equality and Diversity Lead: Date: 27 th June 2016 East Cheshire NHS Trust Policy for Provision, Control & Management of Parking V5.0 June