en Status Sales Manual Glacier Express
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1 en Status Sales Manual Glacier Express
2 List of contents Glacier Express In brief 3 Timetables Summer / Winter 4 Bookable sections of line 5 Fares 6 Dining on the move 7 Seating chart 8 Gornergrat Line 9 Reservations and GTC 10 Rhaetian Railway Inc. Bahnhofstrasse 25 CH-7001 Chur Tel +41 (0) Fax +41 (0) railservice@rhb.ch Group reservation Tel +41 (0) reservation@rhb.ch All prices with VAT included. All information in Euro are caculated with a reference price (1 = CHF 1.10). We reserve the right to change prices, information and timetables. All the latest information on the Glacier Express and Rhaetian Railway can be found at 2
3 The slowest express train in the world The Glacier Express the most famous Alpine train By Glacier Express from Zermatt and the majestic Matterhorn over 291 bridges and through 91 tunnels to St. Moritz and the lakes of the Engadin. Naturally, there are faster ways to traverse the Alps but none are more beautiful. Climbing with ease to 2,033 metres, to the highest point of the track the Oberalp Pass the train winds its way past idyllic mountain villages and rugged rock faces, offering an unrestricted view of the deep gorges, remote valleys, glaciers and the Rhine Gorge, Switzerland s very own Grand Canyon. The spiral turns in the middle of the valley and helical tunnels leave many a rail passenger on the Albula Line disoriented. While the large panoramic windows ensure an unrestricted view of the UNESCO World Heritage Sites on the "Swiss Alps Jungfrau- Aletsch" and "Rhaetian Railway Albula / Bernina" tracks, too. A special highlight is also served up by the on-board kitchen. The three-course lunch menu is freshly prepared in the galley and conveniently served to your seat. Welcome aboard Travel Guide Every passenger will receive a brochure containing useful and interesting information on the surrounding area and route of the Glacier Express. The Travel Guide is available in several languages (German / English / French / Italian / Chinese / Japanese) and is included in the supplement. Route information via earphones All-important information will be provided via headphones along the route in German, French, English, Italian, Chinese and Japanese as well as two music channels. The headphones for the train s information system are included in the supplement. Certificate Guests who travel along the entire route from St. Moritz / Davos Zermatt or vice versa will receive a certificate in German/ English / French / Italian / Czech / Polish and in Japanese / Chinese / Korean / Thai / English. Please order the required number of certificates no later than ten working days prior to departure and give the names of the group members. The certificates will be sent to you by post. Souvenirs A journey on the Glacier Express will remain a living memory even back home thanks to a range of unique souvenirs. Whether it s a legendary crooked glass, a trendy pair of sunglasses or a handy rucksack, passengers can purchase selected items straight from the RailBar Zermatt 1604 St.Niklaus Stalden Visp Meters über above Meer sea level Münster Fiesch Mörel Brig 671 Realp Oberwald Oberalp-Pass 2033 Disentis 1130 Sedrun Trun Ilanz Davos 1540 St.Moritz 1775 Bergün Filisur Tiefencastel Thusis Chur 584 3
4 Timetables Summer 10 May to 14 October 2018 St. Moritz / Chur Brig Zermatt Zermatt Brig Chur / St. Moritz ** 907 St. Moritz dep Celerina dep Samedan dep Filisur * dep Tiefencastel dep Thusis dep Chur dep Disentis / Mustér arr Disentis / Mustér dep arr dep Fiesch dep. º º º Brig arr º º St. Niklaus arr. º Zermatt arr * to / from Davos change in Filisur from / to regional trains ** runs from º Stop only to exit ** 906 2) Zermatt dep St. Niklaus dep Brig dep Fiesch dep arr dep Disentis / Mustér arr Disentis / Mustér dep Chur arr Thusis arr Tiefencastel arr Filisur * arr Bergün arr Samedan arr Celerina arr St. Moritz arr * Der Regionalzug Davos Filisur bietet den Anschluss an den GEX 903 ab Filisur und die Abnahme des GEX 902 in Filisur. Winter 10 December 2017 to 9 May 2018 St. Moritz / Chur Brig Zermatt Zermatt Brig Chur / St. Moritz 903 St. Moritz dep Samedan dep Filisur * dep Tiefencastel dep Thusis dep Chur dep Disentis / Mustér arr Disentis / Mustér dep Photo stop Nätschen ** arr. ca arr dep Fiesch arr. º Brig arr. º Zermatt arr * to / from Davos change in Filisur from / to regional trains º Stop only to exit 902 Zermatt dep Brig dep Fiesch dep arr dep Disentis / Mustér arr Disentis / Mustér dep Chur arr Thusis arr Tiefencastel arr Filisur * arr Samedan arr St. Moritz arr ** Photo stop at request oft rain guard. (Trial operation in winter train 903. Decision on continuing after Winter Evaluation). Information / Reservations / Sales Railservice Tel +41 (0) reservation@rhb.ch Please note no Glacier Express trains will run from 15 October to 9 December
5 Bookable sections of line The Glacier Express the most famous Alpine train The panoramic journey takes passengers from Zermatt and the Matterhorn over 291 bridges and through 91 tunnels, through and across the Swiss Alps to St. Moritz. The Glacier Express winds its way through remote valleys, past rugged rock faces, idyllic mountain villages and through the Rhine Gorge, Switzerland s very own Grand Canyon. Climbing with ease to 2,033 metres, to the highest point the Oberalp Pass the large panoramic windows ensure an unrestricted view of the numerous mountain peaks, deep gorges and the UNESCO World Heritage "Swiss Alps Jungfrau-Aletsch" and "Rhaetian Railway Albula / Bernina" sites. Long-distance routes (bookable on trains ) Station of departure St. Moritz St. Moritz St. Moritz Davos Platz * Davos Platz * Davos Platz * Thusis / Tiefencastel / Filisur Thusis / Tiefencastel / Filisur Thusis / Tiefencastel / Filisur Chur Chur Station of arrival Zermatt / Täsch Visp / Brig Zermatt / Täsch Visp / Brig Zermatt / Täsch Visp / Brig Zermatt / Täsch Visp / Brig Zermatt / Täsch * Transport between Davos Platz and Filisur by regional train. All partial routes can also be booked in the opposite direction. Short-distance routes (bookable only on trains 900 / 901, 906 / 907 from to ) Station of departure St. Moritz Chur Brig Station of arrival Chur Brig Zermatt Note The Glacier Express logo may only be used for communicating journeys bookable on sections of the original Glacier Express. Short- and long-distance routes can now be booked with the Glacier Express! 5
6 Fares Fares for groups of 10 or more 2 nd class 1 st class Price per person Long-distance routes CHF EUR CHF EUR CHF EUR CHF EUR St. Moritz-Zermatt St. Moritz-Brig St. Moritz Davos Platz-Filisur-Zermatt 1) Davos Platz-Filisur-Brig 1) Davos Platz-Filisur- 1) Tiefencastel-Zermatt Tiefencastel-Brig Tiefencastel Chur-Zermatt Chur-Brig Short-distance routes 2) CHF EUR CHF EUR CHF EUR CHF EUR St. Moritz-Chur Chur Brig Brig-Zermatt ) F rom Davos to Filisur in the regional train. 2) Only bookable on the Glacier Express 900 / 901. Note ``Prices exclusive seat reservation / supplements. ``Children under the age of 16 pay half fare. The seat reservation supplement must be paid in full. ``Free for every 10 th person. Booking supplements ``A seat reservation is required. ``The following supplements must always be added to the respective fare. ``Holders of all TCV and Eurail tickets must also pay the supplements. Per person and leg of journey Low season Mid season High season Long-distance route Short-distance route * CHF EUR CHF EUR Prices excl. lunch, rail travel only. The headphones for the train s information system as well as an information brochure on the Glacier Express are included in the supplement. Please note No Commission is payable on supplements and all group reservations must pay supplements, including those with free tickets. Capacity in 1 st class maximum 40 places. Information / Reservations / Sales Railservice Tel +41 (0) reservation@rhb.ch 6
7 Dining on the move Dining aboard the Glacier Express The journey from St. Moritz / Davos to Zermatt takes an entire day. Catering for your guests needs to be booked in advance. In the Glacier Express trains 900, 901, 902, 903, 904 and 905, lunch is served directly to your seat. Look forward to all kinds of culinary delights, freshly prepared in the galley kitchen. Group reservations must be made no later than ten days prior to departure. Lunch reservations can be made when booking your seats. Individual reservations can be made up until the day before. We highly recommend booking early. Menu The menu consists of salad (summer) or soup (winter) and meat with garnish and vegetables, plus dessert or a selection of cheeses. For further details, please refer to our website: Offers Food&Beverages Prices CHF EUR Three-course menu Dish of the day Payment In cash or by voucher and subsequent invoice (by agreement). Changes and cancellations The General Terms & Conditions of Rhätia Werte AG apply: Dining on the move Reservation Rhätia Werte AG Bahngastronomie Tel +41 (0) gruppen@bahngastro.ch 7
8 Seating chart 1 st class 2 nd class Information / Reservations / Sales Railservice Tel +41 (0) reservation@rhb.ch 8
9 Gornergrat Line Best view to the Matterhorn Visitors wishing to get to know the nicer side of the Alps will soon appreciate what makes Gornergrat special: it has no road access. With its sunny observation platform open all the year round, Gornergrat is a top excursion destination and not just because of its high altitude. Surrounded by no fewer than twenty-nine Viertausender (mountains of at least four thousand metres in height), including the tallest peak in Switzerland and the second-longest glacier in the Alps, this location offers spectacular panoramic views like no other, plus convenient access to the Matterhorn Mountain Railway. This line, which is Europe s highest-altitude, open-air rack railway, departs from the famous spa town of Zermatt in Switzerland s Wallis region, from where it makes the 9,339-metre-long trip to Gornergrat. The ride takes you over impressive bridges and through deep cuttings and tunnels, and offers views of idyllic forests and Alpine meadows, interspersed with rocky gorges and mountain lakes. The majestic presence of the mighty Matterhorn looms in the background throughout the journey. Gornergrat (3,089 m a.s.l.) 3100 Kulmhotel Gornergrat: ``Self-service restaurant (170 seats) ``Table-service restaurant (100 seats) ``Sun terrace (300 seats) Shopping in Gornergrat: ``Swiss Mountain Time (watches and clocks) ``Gornergrat Corner (Victorinox souvenirs) ``Swiss Taste (chocolate / souvenirs) ``Matterhorn PhotoShop Audio climate guide An audio guide with nine 5-minute sets of climate details (d / e / f) can be obtained on loan from the valley station of the Gornergrat line, from the Zermatt tourist office or the Alpine Centre for a deposit of CHF Timetable High season Every 24 minutes Intermediate season Every 60 minutes (approx.) (Single-class trains, no reservation required) Fares (from ) Groups of ten persons or more * November April May, June, September, October July, August * Free for every 10 th person. Individual passengers November April May, June, September, October July, August CHF CHF Gornergrat Bahn Bahnhofplatz 7, 3900 Brig Tel +41 (0) Fax +41 (0) railcenter@gornergrat.ch 9
10 Reservations and GTC Reservations for individual passengers (1 9 people) Bookable 90 days prior to travel at: railcenter@mgbahn.ch / reservation@rhb.ch all Swiss railway stations major railway stations abroad all travel agencies selling rail tickets Reservations for groups (of 10 or more) Bookable now for winter 2017/2018 and summer 2018 (early booking recommended). Groups will be booked into the same carriage, if possible. Final confirmation will be given by the Glacier Express train (train, carriage, seat number) 10 days prior to travel. Contact for reservations Subject: "Glacier Express Reservations" General Terms and Conditions of Contract and Travel The contract between the tour operator and MGBahn/RhB is concluded upon the unconditional acceptance of your registration by MGBahn/RhB (including the General Terms and Conditions of Contract and Travel). The full General Terms and Conditions of Contract and Travel can be found online at Cancellation fees Services that are not cancelled, or partly cancelled, in time will be subject to the following cancellation fees. Decisive in determining the date of cancellation or amendment is the date upon which your written notification is received by MGBahn (railcenter@mgbahn.ch, fax +41 (0) ) or RhB (reservation@rhb.ch, fax +41 (0) ). On weekends (Saturday / Sunday) and public holidays, this will be the next working day. Matterhorn Gotthard Bahn Bahnhofplatz 7 CH-3900 Brig Tel +41 (0) Fax +41 (0) railcenter@mgbahn.ch Opening times Mon. Fri. 8:00 am 6:00 pm Sat. / Sun. 8:00 am 2:00 pm Rhaetian Railway Railservice Bahnhofstrasse 25 CH-7001 Chur Tel +41 (0) Fax +41 (0) reservation@rhb.ch Opening times Mon. Sun. 7:00 am 7:00 pm Group cancellation Up to 30 days prior to travel 29 to 14 days before date of travel 13 days before the date of travel, or if the group does not report to the departure point Free of charge CHF 1, per group 100 % of the official price incl. supplement Reduction in the number of participants or reduction in the original route booked to a section of the route Up to 30 days prior to travel Free of charge 29 to 14 days before date of travel 13 days before the date of travel, or if the group does not report to the departure point effective price incl. supplement or maximum CHF per person 100% of the official price incl. supplement In the event of a change of travel date, the same costs will apply as for a group cancellation. 10
11 1 Editor: R Do Looking for new excursion tips? More railway experiences de en it fr Route map UNESCO World Heritage «Rhaetian Railway in the Albula / Bernina L Bernina Express Chur / Davos / St. Moritz Tirano Lugano 2013 / 2014 Charterfahrten Auserlesen: Ihr Anlass in unserem Zug Satellite map UNESCO World Heritage «Rhaetian Railway in the Albula / Bernina Landscapes» Rhätische Bahn AG Bahnhofstrasse 25 CH-7002 Chur Tel +41 (0) Fax +41 (0) Travel guide UNESCO World Heritage Rhaetian Railway in the Albula / Bernina Landscapes Hinterrhein Price: CHF 15. Lago di Como Daring Eternal glaciers. An endless panorama. A unique north-south connection. They all describe the Bernina Express. Doing it in style From the age of steam to state-of-the-art: the perfect rolling-stock for any occasion. umschlag_e_08_4c_25.indd 2 Accomplished Outstanding routes. Breathtaking views. Daring feats of civil engineering. They all belong to the UNESCO World Heritage. Rhaetian Railway Inc. Bahnhofstrasse 25 CH-7001 Chur Tel +41 (0) Fax +41 (0) railservice@rhb.ch
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