MILESTONE MARKING A TREVOR MORGAN AND VITO CURALLI CELEBRATE HILTON S 100TH PROPERTY IN CANADA

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1 T H E M A G A Z I N E F O R H O T E L E X E C U T I V E S / O C T O B E R ~ N O V E M B E R $ 2 0 CANADIAN PUBLICATION MAIL PRODUCT SALES AGREEMENT # MARKING A MILESTONE TREVOR MORGAN AND VITO CURALLI CELEBRATE HILTON S 100TH PROPERTY IN CANADA THE 2014 WHO S WHO MARKET ALMANAC PLUS THE WHO OWNS WHAT? POSTER PULL-OUT YEARS hoteliermagazine.com

2 STAYING AGILE IS CRITICAL. FORTUNATELY, OPENING MORE THAN 1,100 NEW * HOTELS HAS KEPT US IN SHAPE. In the past six years, Hilton Worldwide has opened more than 1,100 new hotels around the world, bringing us to more than 4,000 hotels in 90 countries today.* In Canada, we have 88 hotels open from coast to coast with a growing pipeline of 18 hotels under construction and over 25 fully approved projects. Impressive growth, made possible by our ability to adapt to the world s increasingly complex business environments. As a result, we ve developed a wealth of experience creating and operating the most award-winning portfolio of hotels in the industry. Not a bad workout for a 94-year-old. For development opportunities in Canada, please contact Tom Lorenzo, Vice President and Managing Director of Development ( , thomas.lorenzo@hilton.com), and Jeff Cury, Senior Director of Development ( , jeff.cury@hilton.com). hiltonworldwide.com STAY AHEAD *From January 2008 to December Hilton Worldwide

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5 Volume 26, Number 7 October~November 2014 Contents LOOKING BACK THE 2014 WHO S WHO MARKET ALMANAC ISSUE Features 8 BUILT TO LAST Hilton Canada Co. has made an impact on the country s hotel fabric with more than 100 properties coast to coast By Jackie Sloat-Spencer THE WHO S WHO MARKET ALMANAC HOTEL BRANDS 17 LISTINGS 19 DIRECTORY OWNERS, DEVELOPERS AND FRANCHISORS 26 LISTINGS 31 DIRECTORY MANAGEMENT COMPANIES 37 LISTINGS 41 DIRECTORY 42 ARCHITECTS & DESIGNERS 43 CERTIFIED VALUATION CONSULTANTS 44 CONSTRUCTION COMPANIES 46 CONSULTANTS 46 HOTEL BROKERS 48 HOTEL LODGING REITS 48 PURCHASING COMPANIES 48 SOURCES OF FUNDING Departments COVER PHOTOGRAPH BY JAMES INGRAM hoteliermagazine.com 2 EDITOR S PAGE/ MASTHEAD 3 CHECKING IN Scan to view our website OCTOBER/NOVEMBER 2014 HOTELIER 1

6 EDITOR S PAGE IN THE KNOW Content is king. That s a fact we ve quickly learned in this informationbased millennium. Today, we often measure power by how in the know we are. Whether we are entangled in the tentacles of technology or just trying to live as simply as possible without being overwhelmed by it, many of us are driven by what s new, who s doing what and how it may impact our business or personal life. In today s increasingly complex hotel industry, being in the know means having an intricate understanding of the hotel ownership structure sometimes referred to as a labyrinth with a focus on how it affects business. Consumers don t necessarily care about ownership structures as they are more concerned with what the brands promise and whether or not an individual hotel is actually delivering on them. It s the hotel owners, managers and franchisees who dictate how a hotel will run and ultimately whether it delivers on the brand promise and attracts the hotel guests needed to survive and thrive. As has become customary every fall, in this double issue of Hotelier, we re happy to present this year s edition of The Who s Who Almanac, listing the industry s top players, including the owners, developers and managers who are part of the dynamic hotel industry as well as the designers, brokers, bankers and consultants who supply them. In addition to providing this in-depth almanac, featuring addresses and contact information, we also produce a visual of the complex ownership structure, known as the Who Owns What? Poster. In the almost two decades of producing this mammoth project, it has taken on a life of its own. Though its genesis came at a time when REITs were changing the face of the industry daily, today the changes are less frenetic but always impactful on our understanding of the Canadian hotel structure. And what better way to see just how complex this industry truly is than unfolding the poster and placing it on your office wall to help you navigate the hotel landscape. In fact, it s always gratifying to see this chart displayed by many leading hoteliers as well as industry analysts and at the universities and colleges producing the next stars in hospitality. It means we re effectively doing our job. The always changing and fluid industry will keep everyone guessing as to how this chart will continue to evolve over the coming years. Happy reading! ROSANNA CAIRA Editor and Publisher rcaira@kostuchmedia.com MITCH KOSTUCH PRESIDENT & GROUP PUBLISHER mkostuch@kostuchmedia.com ROSANNA CAIRA EDITOR & PUBLISHER rcaira@kostuchmedia.com MARGARET MOORE ART DIRECTOR ideas@margaretmoorecreative.com BRIANNE BINELLI MANAGING EDITOR bbinelli@kostuchmedia.com HELEN CATELLIER ASSOCIATE EDITOR hcatellier@kostuchmedia.com JACKIE SLOAT-SPENCER ASSISTANT EDITOR jsloat-spencer@kostuchmedia.com DEREK RAE MULTIMEDIA MANAGER drae@kostuchmedia.com COURTNEY JENKINS GRAPHIC DESIGNER cjenkins@kostuchmedia.com MEGAN O BRIEN WEB COMMUNICATIONS SPECIALIST mobrien@kostuchmedia.com BRENDA JAMES SALES & MARKETING MANAGER bjames@kostuchmedia.com CHERYLL SAN JUAN SALES & MARKETING ASSISTANT csanjuan@kostuchmedia.com JIM KOSTUCH DIRECTOR jkostuch@kostuchmedia.com CIRCULATION PUBLICATION PARTNERS kml@publicationpartners.com (905) DANIELA PRICOIU ACCOUNTING dpricoiu@kostuchmedia.com TINA ALEXANDROU OFFICE MANAGER talexandrou@kostuchmedia.com ADVISORY BOARD: David McMillan, AXIS HOSPITALITY INTERNATIONAL; Bill Stone, CBRE; Anthony Cohen, CRESCENT HOTELS GLOBAL EDGE INVESTMENTS; Christiane Germain, GROUPE GERMAIN HOSPITALITE; Lyle Hall, HLT ADVISORY; Charles Suddaby, CUSHMAN & WAKEFIELD LTD. HOSPITALITY & GAMING GROUP; Scott Allison, MARRIOTT HOTELS CANADA; Ryan Murray, HARBOUR HOUSE HOTEL NIAGARA S FINEST INNS; Drew Coles, OXFORD PROPERTIES; David Larone, PKF CONSULTING; Geoffrey Allan, PROJECT CAPITAL MANAGEMENT HOTELS; Stephen Renard, RENARD INTERNATIONAL HOSPITALITY & SEARCH CONSULTANTS; Anne Larcade, SEQUEL HOTELS & RESORTS; Michael Haywood, THE HAYWOOD GROUP; David Whitaker, TOURISM TORONTO HOTELIER is published eight times a year by Kostuch Media Ltd., 23 Lesmill Rd., Suite 101, Toronto, Ont., M3B 3P6, (416) , Fax (416) All rights reserved. Subscription rates: Canada: $25 per year, single issue $4, U.S.A.: $30 one year; all other countries $40 per year. Canadian Publication Mail Product Sales Agreement # Member of Canadian Circulations Audit Board, the American Business Media and Magazines Canada. We acknowledge the financial support of the Government of Canada through the Canadian Periodical Fund (CPF) for our publishing activities. Printed in Canada on recycled stock. FOLLOW US: For daily news and on Twitter and Hotelier magazine on Facebook. 2 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

7 Checking In THE LATEST INDUSTRY NEWS FOR HOTEL EXECUTIVES FROM CANADA AND AROUND THE WORLD THE SPORTING LIFE X MARKS THE SPOT The upcoming Hotel X in Toronto expands on the vision for renewal at the city s Exhibition Place BY HELEN CATELLIER The new Hotel X in Toronto will boast a 71,000-sq.-ft. sports club and spa, available to guests and club members. If you see what s going on in Liberty Village with the development of so many condos, there are so many things these people need to enhance their living experience in this area, says Celso Thompson, director of Sales and Marketing for Hotel X, speaking of residents in the nearby neighbourhood. The fruitless banter over waterfront revitalization at Toronto City Hall hasn t hampered the frenzy of construction at Exhibition Place, located west of the downtown core. The complex is a hub of sporting events, concerts, conventions and tradeshows and will host up to 13 sports competitions during the 2015 Pan Am Games. The Exhibition Place website notes that more than 5.3-million people visit the 192-acre parkland annually; and they will soon have a place to lay their heads for the first time. This area of town needs a hotel, says Celso Thompson, director of Sales and Marketing for the new Hotel X in Toronto, currently under construction. With the Direct Energy Centre and Allstream Centre having so much meeting space, they need the support of a hotel to bring even more business into this area. Plus, the city is growing towards the west, so this is a great location. It will be the first Canadian property for Princes Gate Hotel, LP, the legal entity of New York City-based management company, Library Hotel Collection. Designed by Stephen B. Jacobs Group, P.C. in New York City, the $240-million hotel s blueprint involves a plan to incorporate natural lighting and five green roofs. The goal is to create a sustainable property and attain the highest possible LEED (Leadership in Energy and Environmental Design) rating. The project is positioned to get up to 61 points, which would give us a silver certification, Thompson says. [This] is really high and difficult to attain but translates into about a 29-per-cent savings in energy consumption for a building of that type and that size. Overlooking Toronto s waterfront, the property will sit adjacent to the Direct Energy Centre and connect to the Allstream Centre via a sky bridge. It will feature lavish gardens, 406 guestrooms and suites, four restaurants, six bars, two swimming pools, retail outlets, 44,000 sq. ft. of meeting space and an 11,500-sq.- ft. theatre complex with three screening rooms. Nightly rates will start at $500 and will rocket to $6,000 for the two-storey presidential suite. The good news is there will be time to build anticipation for the city s next luxury hotel, which is slated to open in December There isn t such a club right at their feet, so we re counting on this clientele to use the facilities. The complex will include areas for weights, cardio, physical therapy, yoga and Pilates, plus 10 squash courts, four indoor tennis courts and a 9,100-sq.- ft. spa with a terrace and private gym for hotel guests. ALL DUE RESPECT In 1840, the British army established a military post at the site of the new Hotel X in Toronto. Known as the Stanley Barracks, the seven limestone buildings stood until the early 1950s when all but the Officers Quarters were demolished. The historic site is being unearthed and will be integrated into the design of the hotel. The original foundation of one of the buildings, along with coins, cooking supplies, bottles and other artifacts, will honour the site s archaeological value. hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 3

8 BITS AND BYTES Look no further than the recent credit-card security breaches at Target and Home Depot to see hackers have found new ways to access credit-card data. It s not just a retail problem. Parsippany, N.J.-based Wyndham Worldwide was charged by the U.S. Federal Trade Commission with failure to maintain reasonable security, allowing intruders to obtain unauthorized access to the computer networks of Wyndham Hotels and Resorts, LLC and several hotels franchised and managed by Wyndham. And, as the complexity of data security evolves, it s not just the big companies that require cyber-liability insurance. All hoteliers have a legal responsibility to protect the storage, transmission and processing of their guests credit-card transaction data. Thankfully, there are new developments to help stave off security breaches. First, hoteliers should understand how customers personal data particularly credit-card data (known as PCI compliance) is stored on their computer systems, who has access to it and when it has been accessed, leaving a trail for future audits. Hoteliers should also implement safeguards such as P2PE (point-to-point encryption), which maintains a protective state throughout the credit-card transaction, even keeping hacked data secure by ciphering it. Another option is tokenization, a process whereby the hotel receives a payment token (or reference number) during the authorization process, forgoing the need to process the payment with a credit-card number. If Wyndham is found guilty by the Trade Commission of failing to protect their guests private information, there may be far-reaching consequences for the hospitality industry, such as additional lawsuits. So, hoteliers must assume responsibility for sensitive guest data and prevent further breaches. MODEL SUITE Beginning in November, the Sheraton Centre Toronto will embark on a $90-million floor-to-ceiling renovation of its guestrooms and suites, which will be outfitted with new case goods, seating, lighting, mirrors and window treatments, incorporating rich colours, graphic patterns and clean lines (see mock-up, pictured). As one of Toronto s most prominent landmark hotels, it s essential for us to provide the best accommodations and experience possible for visitors to the city, said David Connor, area managing director, Eastern Canada, Starwood Hotels & Resorts in Toronto. The extensive renovation to our guestrooms and suites will bring a revived energy to our hotel. The revamped rooms will feature 50" flat-screen televisions and low-flow bath fixtures. Two additional guestrooms will be built, bringing the room count to 1,373. The project also encompasses a new HVAC system and refurbished corridors and hallways. The reno comes on the heels of a $13-million investment in new windows, reinforcing the hotel s commitment to reduce energy consumption by 30 per cent and water consumption by 20 per cent by FAST FACTS Credit-card security breaches are a troubling issue in the industry, according to U.S.-based Hospitality Technology magazine s 2014 Lodging Technology Study and its 2014 Restaurant Technology Study. The studies show: Restaurants and hotels are among the leading three industries most compromised by security breaches. Forty-three per cent of hotels have adapted P2PE (point-topoint encryption). Thirty per cent of hotels use tokenization. The time it takes to find out that a security breach has occurred varies greatly, from less than 24 hours (self-detection) to 14 days (if advised by a third party). Warren Markwart is the principal of MK2 Hospitality, Toronto, which specializes in integrating hospitality technology with revenue-management strategies, guest service and business objectives. He can be reached at warren. markwart@mk2hospitality.com. ON-THE-GO PAYMENTS Toronto-based Moneris Solutions has partnered with Ingenico Group, based in Paris, France, to deploy Canada s first contactless mobile payment solution. The new Payd Pro device, along with complimentary app, works with smartphones and tablets, allowing on-the-go merchants to accept both Interac debit and credit-card payments via chip and pin, swipe and contactless acceptance technology. Debit becomes the enabler, said Jeff Guthrie, chief sales officer for Moneris Solutions in Toronto. Canadians love debit transactions. And one of the problems up until now with mobile payments, is it couldn t accept any form of Interac debit, which has to be either chip- and pin-verified or, for payments under $100, contactless. With Payd Pro, debit is fully enabled and fully secure and an ideal option for shops in small hotels or bed and breakfast properties. 4 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com ILLUSTRATION: DREAMSTIME.COM

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10 BRAINY BAUBLE PDC Solutions, a developer of high-tech wristbands and lanyards in Valencia, Calif., has partnered with Atlanta-based IHG s Even Hotels brand in the U.S. to introduce wristbands for keyless room entry and cashless purchasing via a quick scan. The transactions take about half the time compared to using credit cards or cash. In addition to the efficiency benefits, the system increases the potential for impulse purchases. The Smart Band is available in many colours and materials and can be customized with a logo, slogan and contact information to boost brand awareness and promote special events. InBrief Atlific Hotels, based in Montreal, is the management company of the newly built 92-room Towne- Place Suites Red Deer in Alberta. The property features fully equipped kitchens, workspaces, complimentary continental breakfast, an indoor pool, two meeting rooms and laundry facilities The newly built Best Western Plus Okotoks Inn & Suites recently opened in Alberta. The 82-room property features 39" LED HDTVs, an indoor pool, a water slide, complimentary Wi-Fi and breakfast The 150-room Best Western Plus Service Inn & Suites has opened in Lethbridge, Alta. Amenities include a two-storey water slide, a jetted lane swimmer, which allows guests to swim continuously against a water current and complimentary Internet access The 99-room Hampton Inn & Suites by Hilton Toronto Markham has opened. It s owned and managed by Markham, Ont.-based JM Hospitality and is the fourth Hampton hotel in the Toronto market Toronto-based Colliers International Hotels has sold the 446-room Holiday Inn Toronto- International Airport on behalf of Irving, Texasbased FelCor Lodging Trust. Easton s Group of Hotels in Markham, Ont. is the new owner A new Don Cherry s Sports Grill will open at the Prestige Rocky Mountain Resort in Cranbrook, B.C. in October. It seats 80 inside and an additional 20 on the seasonal patio Skyline International Development Inc., based in Toronto, has acquired Bear Valley Mountain Resort, located between Lake Tahoe and Yosemite in Northern California The Super 8 hotel brand, part of the Parsippany, N.J.- based Wyndham Hotel Group, is celebrating its 40th anniversary. People The new COO for the Americas at InterContinental Hotels Group (IHG) in Atlanta is Jolyon Bulley. He brings 30 years of hospitality experience, most recently as IHG s hoteliermagazine.com

11 COO in the Greater China region...thomas Mangas has been appointed EVP and CFO for Stamford, Conn.-based Starwood Hotels & Resorts. He brings extensive experience in finance, investor relations, IT and global business services...brian King is the new global officer, Marriott Signature Brands & Global Sales for Marriott International, based in Bethesda, Md. King has worked with Marriott for 23 years, most recently as SVP, Ryan McRae Vince Ambrico Brand Management & Portfolio Programs The new VP, Hotel Development for Mississauga, Ont.- based Marriott Hotels of Canada is Ryan McRae. He was previously VP, Acquisitions & Development at Vancouver-based SilverBirch Hotels & Resorts. McRae will be responsible for the growth of Marriott s brands in Western Canada...There are five new additions to the Mississauga, Ont.-based Choice Hotels Canada sales team. Vince Ambrico is leading the team as national sales manager. Dean Banister is regional sales manager, Alberta and Saskatchewan; Kathrin Jin is regional sales manager, Ontario; Nick Kammermayer is regional sales manager, B.C. and Manitoba; and Sylvie LaFrance is regional sales manager, Atlantic Canada. SupplySide Dare Foods Ltd., based in Kitchener, Ont., has introduced new peanut-free Bear Paws and Wagon Wheels made with Wowbutter, a toasted soy spread. Each individually wrapped pouch features a peanutfree logo Toronto-based TransGaming Inc. has partnered with Select-TV in Malaysia to provide travellers with a new cloudbased gaming service. GameTree TV allows guests at Select-TV enabled hotels to access on-demand games through their hotel room televisions. More than 50 games are available, including action and multi-player experiences Vancouver-based Koni Hospitality Canada has been incorporated and will provide the industry with bedcovers, window treatments and other soft goods Mississauga, Ont.- based Rational has introduced the SelfCooking- Center 5 Senses. The new cooking system features more than 20 applications, allowing customers to expand their menus with international dishes. hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 7

12 PROFILE BUILT TO LAST HILTON CANADA HAS MADE AN IMPACT ON THE COUNTRY S HOTEL FABRIC WITH MORE THAN 100 PROPERTIES COAST TO COAST BY JACKIE SLOAT-SPENCER / PHOTOGRAPH BY JAMES INGRAM 8 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

13 LEADING THE CHARGE Trevor Morgan (left), GM of Homewood Suites by Hilton and Hampton Inn by Hilton Halifax- Downtown and Vito Curalli, executive director, Canada, Latin America & International for Hilton Worldwide hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 9

14 To an industry outsider, the name Hilton may conjure up images of a certain jet-setting heiress with pint-sized puppies and perfume lines. It may even evoke words such as dynasty, luxury or class. In fact, a betterfitting word to describe the longstanding hotel chain is resilience. The ability to withstand a hurricane of change is ingrained in Hilton s storied history. Interestingly, Hilton hotels would not exist had its founder, Conrad Hilton, landed in Cisco, Texas, in 1919 and purchased the bank he had his eye on. Instead, Hilton became intrigued by the booming business a local hotel was generating and bought the 40-room Mobley Hotel. LAYING DOWN A LEGACY American hotel baron Conrad Hilton founded the Hilton hotel chain in Cisco, Texas. Today, Hilton Worldwide comprises 4,200 properties in 93 countries BRAND BREAKDOWN HILTON CANADA S DISTRIBUTION, BY BRAND, AS OF PRESS TIME: 42 Hampton Inn & Suites by Hilton 21 Hilton Garden Inn 16 Homewood Suites by Hilton 14 Hilton Hotels & Resorts 6 DoubleTree by Hilton 2 Embassy Suites by Hilton 1 Home2 Suites by Hilton FRENCH CONNECTION Hilton s early days as a hotel company were marked by much excitement, including the opening of the Montreal Airport Hilton (depicted, above); The Hilton Queen Elizabeth (depicted left) opened as a 21-storey hotel with 1,216 guestrooms. Advertising material described it as the world s most modern hotel in the business and culture hub of Montreal 10 OCTOBER/NOVEMBER 2014 HOTELIER By the 1950s, Hilton had unveiled numerous innovations, including Hilcron, a centralized reservation office where customers could make a reservation at any of his properties by telephone, telegram or Teletype. Shortly after, air conditioning was installed in guestrooms. The Hilton brand was eventually established in Canada in 1953 in Montreal, followed by the opening of full-service properties in key markets such as Toronto, Windsor, Ont. and Edmonton in the subsequent years. By 1964, the company spun off its international operations, resulting in two separate operating companies: Hilton Hotels Corp., based in Beverly Hills, Calif., which oversaw U.S. hotels; and Hilton International, based in Watford, U.K., which was responsible for international properties, including Canada. Operating as two separate entities created headaches and development restrictions, not to mention branding nightmares and overall disjointedness, so executives came to an agreement in 1997 to share logos, promote each other s brands and share a reserhoteliermagazine.com

15 API Development Consultants, GUPM Construction Managers and Associated Team Members Congratulate on opening their 100 th property in Canada! Hampton Inn, Burlington ON (under construction) Concept By: L. Saplys B. ARCH, OAA Home2, Milton ON (under construction) Concept By: L. Saplys B. ARCH, OAA Homewood, Ajax ON (completed) Concept By: L. Saplys B. ARCH, OAA OAKVILLE API Development Consultants Inc. Tel MILTON GUPM Construction Managers Tel: Associated Team Members

16 vation system. Some industry leaders can trace their roots to Hilton. In 1973, Philippe Gadbois, SVP of Operations at Montreal-based Atlific Hotels, got his start in hospitality as a doorman at the Queen Elizabeth hotel in Montreal, then managed by Hilton International. The property housed the Hilton University in Canada, an in-house training centre for Hilton employees who would travel from around the world to attend the school for up to six weeks (today, it s offered online). [The Hilton Queen Elizabeth] was the biggest hotel in Hilton International s stable and therefore the training ground that carved out pretty good careers in this industry, reminisces Gadbois, who became chairman and president of Hilton Canada in Up until the late 90s, brand diversification was limited to a handful of full-service units. But that changed in 1999 when Hilton Hotels Corp. acquired Memphis, Tenn.-based Promus Hotel Corporation, which brought new brands, including DoubleTree Hotels, Embassy Suites, Hampton Inn and Homewood Suites, to Hilton s stable. The brands were very clear on what they [offered], says Vito Curalli, executive director, Canada, Latin America & International for Hilton Worldwide. But what they got when they were purchased was the Hilton engine the reservation engine, the marketing, the sales, all the things that we offer to franchisees today. The transformations continued in 2006 when Hilton Hotels Corp. acquired Hilton International. Then, before the financial crash, Hilton Hotels Corp. was acquired by New York-based private equity firm Blackstone Group LP in a $26-billion deal. Hilton Worldwide Holdings Inc. was taken public last December, raising an industry record-setting $2.35- billion IPO. Nearly a century and 4,200 hotels since Conrad Hilton put his stamp on the Mobley, the hotel baron continues to make his mark on audiences he s been immortalized on the hit TV show Mad Men, and his properties have been featured in blockbuster movies such as Godzilla. Meanwhile, throughout the years, Hilton Worldwide s subsidiary, Hilton Canada, based in Mississauga, Ont., has been amassing a stable of more than 100 units (and growing). And, in 2013, Hilton Canada generated $543 million in sales, a two-percent bump over the previous year s estimated $532 million. It s a big achievement, particularly in this day and age, enthuses Tony Pollard, president of the Ottawa-based Hotel Association of Canada. Everyone s very competitive and trying to work within new realities of finances... For Hilton to achieve 100 hotels, our hats go off to them. 12 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

17 BUILD ME UP Dual-branded sites, such as the Homewood Suites by Hilton and Hampton Inn by Hilton Toronto Airport Corporate Centre (opposite page, top), or the Homewood Suites by Hilton and Hampton Inn by Hilton Halifax-Downtown (above) are attractive developments for franchisees; the new Home2 Suites by Hilton West Edmonton (opposite page, bottom), is poised to attract business clientele with many grab-and-go breakfast options MAPPING SUCCESS Part of the formula for Hilton s continued development is planting seeds in growing markets with neighbouring amenities, industry and office space. We want to be in the best locations in town, and are willing to take a pass on projects if they aren t, because the location makes the hotel perform, Thomas Lorenzo, Hilton Worldwide s VP and managing director of Development - Canada & Northeast U.S., explains, adding the development team is making inroads into secondary and tertiary markets as well. Hampton Inn has the strongest distribution in Hilton s [Canadian] stable, adds Lorenzo, with 42 locations in Canada, it also has nine under construction, seven approved and 15 to 20 in working deals. It s a substantial portion of our pipeline, he says. These days, franchisees are turning their attention to the western markets. The team is on track to open six hotels during the next six months in Lloydminster, Alta., Airdrie, Alta., Sherwood Park, Alta., Saskatoon and Victoria, and further projects have been approved in Medicine Hat, Alta., Edmonton, Calgary and Saskatoon. An integral part to the ongoing expansion is cultivating franchisee relationships. From Markham, Ont.-based Easton s Group of Hotels to Mississauga, Ont.-based Manga Hotels, multi-unit franchisees comprise more than 75 per cent of Hilton s franchisee base, Lorenzo estimates. Some multi-unit franchisees are optimizing the markets they re already in by opening dual-branded hotels. Usually, every dual-branded project includes an extended-stay and a transient-style hotel. It could be a Hilton Garden Inn, Homewood or a Hampton, but [franchisees want] to go after a unique segment of business, so they don t overlap, explains Lorenzo. They get synergies from both a capital investment perspective, because there would be shared infrastructure items like pools, eating spaces, gyms, employee break rooms and laundry [rooms]. Hilton s 100th property in Canada builds on this trend. Located on the former site of The Citadel Halifax Hotel in Nova Scotia, it features ESKA water is naturally filtered by protected glacial rocks in a beautiful, remote part of Canada. Proudly Canadian Deliciously pure. hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 13

18 FRANCHISEE EXCELLENCE This past May, Hilton Worldwide presented five awards, which recognized top franchisees, and Canadian properties picked up significant honours. With more than 80 per cent of our company s hotels franchised, the strong relationships we have forged over the years with our owner partners allow us to continue to provide superior service and innovative products to our guests, while also expanding our footprint not only in the Americas, but globally, said Ian Carter, president, Global Development, Hilton Worldwide. Hamilton, Ont.- based Vrancor Group nabbed Developer of the Year honours for Homewood Suites by Hilton, with its three Ontario properties in Hamilton, Timmins and North Bay. On the multi-brand front, SilverBirch Hotels & Resorts emerged the winner for its DoubleTree by Hilton Hotel West Edmonton, DoubleTree by Hilton Hotel & Conference Centre Regina, Hampton Inn & Suites by Hilton Halifax-Dartmouth and Homewood Suites by Hilton Halifax-Downtown. COMFORTABLE ELEGANCE Curio (above), a new collection of hotels by Hilton, has yet to debut in Canada but comprises unique hospitality experiences worldwide; Hilton s Diamond Status HHonors loyalty membership (opposite page), offers perks such as room guarantees and free Wi-Fi; inviting lobbies, such as the one in the Hilton Garden Inn Toronto Downtown, welcome guests (below) a Homewood Suites by Hilton and Hampton Inn by Hilton. The Halifax-based property combo, which opened in the summer, is part of a five-property, $220-million investment from Vancouver-based SilverBirch Hotels & Resorts, which includes three other Hilton-branded projects in Edmonton and Regina. GM Trevor Morgan, who serves as area director of Operations for Atlantic Canada for SilverBirch Hotels & Resorts, has returned to his roots in Halifax, having managed the former Citadel Halifax Hotel from 2001 to Halifax is a business hub in Atlantic Canada, says the GM of the new development, which has a combined occupancy of 53.5 per cent for 2014, at an average daily rate of $148, with $79 in RevPAR. It has been a stable market for a long time, but the additional demand that will be created through the shipbuilding contract is attractive, especially when it comes to Homewood Suites. Building on the momentum of its 100th unit, Hilton is ushering in new brands domestically and globally. SilverBirch recently opened Canada s first Home2 Suites by Hilton in Edmonton, a 127-suite extended-stay hotel packed with studio suites and an integrated fitness and laundry room. And, Hilton s newest brand, Curio, which is yet to be signed in Canada, is a curated collection of four- to five-star properties with unique experiences in each, with hotels such as the boutique Highland Dallas in Texas and the upscale SLS Las Vegas in Nevada. SERVE AND CONNECT For most hotel operators, ensuring repeat business takes more than offering imaginative hotel design, thoughtful customer service and hyper-clean rooms. In fact, loyalty programs are a big part of Hilton 14 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

19 Canada s marketing incentives. Hilton HHonors, which was launched in 1987, has grown to include 38-million members worldwide. The loyalty program is split into four tiers, from Blue (lowest) to Silver, Gold and Diamond. Each tier offers different perks, ranging from specific room choices and complimentary in-room Wi-Fi to the use of executive lounges. A significant portion of Hilton s business stems from its über-loyal Hilton HHonors guests. Franchisees invest marketing fees to fuel this program, but it generates the highestrated business, explains Lorenzo. Most of [the loyalty members] are corporate customers, and they re not angling to get the lowest rate possible they just want quality accommodations. Canadians, especially, are interested in loyalty programs, explains Curalli, speaking of the benefits that accompany incentive initiatives such as HHonors. In fact, enrolment numbers in Canada are increasing every year for the Hilton program, which is continually evolved and improved to attract new members. The uptake in reward membership programs may have grown during the recession, but either way the trend is echoed by Hotel Association of Canada research, says Pollard. When we TRUE BLUE Customers are interested in a loyalty program that offers a multi-tier approach to rewards and status. According to a 2014 study by Colloquy Research, a Cincinnati, Ohio-based firm that analyzed consumer attitudes towards loyalty program tiers, half of respondents changed their behaviour to reach a higher status or receive more benefits, and 69 per cent said they have no problem with buying their way into a higher tier. Hilton Worldwide s long-standing Hilton HHonors program taps into this trend by offering a multi-tier approach to loyalty, from Blue Status (the lowest) to Diamond Status. The program, which kicked off in 1987 as an instant win scratch-off promotion as part of the U.S. Olympic Team s sponsorship, has evolved to include multiple reward levels and philanthropic uses, such as the HHonors Giving Back program, where members can donate their points to charitable organizations, such as Habitat for Humanity, the Make-A-Wish Foundation and the World Wildlife Fund.

20 first started doing the [Hotel Association of Canada] survey around 2005, the importance of loyalty programs for business travellers and even leisure travellers had gone from over 20 per cent to over 60 per cent in nearly 10 years; so if you are a hotel company with a very strong loyalty program you ll continue to admit it s a big driver, he adds. Meanwhile, Hilton s digital team has been streamlining the check-in process for its smartphonewielding loyalty members. In July, it announced a system-wide innovation that will allow Hilton HHonors members to check-in on their smartphone and select their room from a floor plan. They can also purchase upgrades and make special requests. By the end of the year, digital checkin is expected to be available across all Hilton branded properties. Next year, the company will begin to equip its hotels with door locks that can be unlocked with a guest s smartphone. Hilton employees are also connecting with guests on social media in new ways, beyond traditional Facebook and Twitter. For example, employees tweet restaurant recommendations and provide local information to guests using Hilton Twitter handle. The feed is monitored by locally appointed team members, from housekeepers to office managers, who give clout to the local vibe. After all, today s discerning customers expect more than a place to lay their head after a busy day they expect an experience that extends beyond their stay. u LUCKEE Restaurant Design Build by B.L.T. Construction Services Inc. Photography: Elaine Kilburn YOUR HOSPITALITY BUILDING PARTNER ext. 22 bltconstruction.com Toronto - Vancouver

21 HOTEL BRANDS THE 2014 WHO S WHO MARKET ALMANAC COMPANY NAME CITY PROV. /STATE CANADIAN NO. OF WORLDWIDE NO. OF PROPERTIES ROOMS PROPERTIES ROOMS Accent Inns Victoria B.C Allied Hotel Properties Inc. Vancouver B.C Aloft Hotels Stamford Conn ,076 Alt Hotels Quebec City Que Andaz Chicago Ill ,433 Ascend Hotel Collection Mississauga Ont ,090 Baymont Inn & Suites Parsippany N.J ,325 Best Western International Inc. Phoenix Ariz ,534 4, ,776 Cambria Suites Rockville Md ,404 Cambridge Suites Hotels Winnipeg Man Canad Inns Winnipeg Man. 11 1, Canadas Best Value Inn Thornhill Ont. 27 1, Candlewood Suites Atlanta Ga ,862 Clarion Mississauga Ont ,367 Coast Hotels Vancouver B.C. 29 3, ,191 Comfort Mississauga Ont ,444 1, ,748 Comfort Suites Mississauga Ont ,562 Country Inns & Suites by Carlson Minnetonka Minn ,715 Courtyard by Marriott Mississauga Ont. 20 3, ,112 Crowne Plaza Hotels & Resorts Atlanta Ga. 7 1, ,926 Days Inn Parsippany N.J ,353 1,807 28,325 Delta Hotels and Resorts Toronto Ont. 37 9, DoubleTree by Hilton McLean Va. 6 1, ,349 Econo Lodge Mississauga Ont. 54 2, ,294 Element Hotels Stamford Conn ,793 Embassy Suites Hotels McLean Va ,941 Executive Hotels & Resorts Vancouver B.C. 17 2, Fairfield Inn & Suites by Marriott Mississauga Ont. 14 1, ,580 Fairmont Hotels & Resorts Toronto Ont. 20 9, ,986 Four Points by Sheraton Stamford Conn. 27 3, ,218 Four Seasons Hotels & Resorts Toronto Ont ,777 Gouverneur Hotels Montreal Que. 11 1, Grand Hyatt Chicago Ill ,270 Hampton Inn/Hampton Inn & Suites by Hilton McLean Va. 40 4,587 1, ,362 Hilton Garden Inn McLean Va. 21 3, ,233 Hilton Hotels & Resorts McLean Va. 14 5, ,798 Hockley Valley Resort Mono Ont Holiday Inn Express Atlanta Ga. 85 8,750 2, ,129 Holiday Inn Hotels & Resorts Atlanta Ga ,028 Home2 Suites by Hilton McLean Va ,160 Homewood Suites by Hilton McLean Va. 15 1, ,163 Hotel Indigo Atlanta Ga ,382 Hotels Le Germain Quebec City Que Howard Johnson Parsippany N.J. 59 4, ,214 Hyatt Chicago Ill ,713 Hyatt House Chicago Ill ,155 Hyatt Place Chicago Ill ,408 Hyatt Regency Chicago Ill. 4 1, ,071 InterContinental Hotels & Resorts Atlanta Ga. 3 1, ,958 JW Marriott Mississauga Ont ,050 Knights Inn Parsippany N.J. 33 1, ,472 hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 17

22 HOTEL BRANDS COMPANY NAME CITY PROV. /STATE CANADIAN NO. OF WORLDWIDE NO. OF PROPERTIES ROOMS PROPERTIES ROOMS La Quinta Inns & Suites Irving Texas ,104 Lakeview Inn & Suites/Lakeview Hotels Winnipeg Man. 21 1, & Resorts/Lakeview Signature Inn Le Méridien Hotels Stamford Conn ,739 Lexington by Vantage Coral Springs Fla ,110 Loews Hotels & Resorts New York N.Y ,224 Luxury Collection Stamford Conn ,340 MainStay Suites Rockville Md ,304 Marriott Hotels Mississauga Ont. 8 2, ,324 Metropolitan Hotels Toronto Ont Microtel Inn & Suites by Wyndham Parsippany N.J ,744 Monte Carlo Inns Mississauga Ont Motel 6/Studio 6 Carrollton Texas 25 2,240 1, ,423 Novotel Mississauga Ont. 7 1, ,542 Omni Hotels & Resorts Dallas Texas ,000 One King West Toronto Ont Pan Pacific Hotels & Resorts Singapore Singapore ,220 Park Hyatt Chicago Ill ,516 Park Inn by Radisson Minnetonka Minn ,955 Park Plaza Minnetonka Minn ,686 Pomeroy Inn & Suites Grande Prairie Alta Quality Mississauga Ont. 84 7,947 1, ,427 Radisson Minnetonka Minn. 15 2, ,118 Raffles Hotels & Resorts Singapore Singapore ,289 Ramada Worldwide Parsippany N.J. 76 7, ,195 Renaissance Hotels Mississauga Ont ,164 Residence Inn by Marriott Mississauga Ont. 17 2, ,261 The Ritz-Carlton Mississauga Ont ,656 Rodd Hotels & Resorts Charlottetown P.E.I Rodeway Inn Mississauga Ont ,548 Sandman Hotel Group Vancouver B.C. 45 6, Sawridge Inns & Conference Centres Edmonton Alta Sheraton Hotels & Resorts Stamford Conn. 18 7, ,369 Sleep Inn Mississauga Ont ,097 Sofitel Mississauga Ont ,864 SpringHill Suites by Marriott Mississauga Ont ,836 St. Regis Stamford Conn ,686 Stagewest Hospitality Inc. Calgary Alta Stanford Hotels & Resorts Fernie B.C Staybridge Suites Atlanta Ga ,637 Suburban Extended Stay Hotel Rockville Md ,164 Super 8 Parsippany N.J ,681 2, ,711 The Sutton Place Hotels Vancouver B.C. 3 1, Swissôtel Hotels & Resorts Zurich Switzerland ,521 Thompson Hotels New York N.Y ,340 TownePlace Suites by Marriott Mississauga Ont ,109 Travelodge/Thriftlodge Parsippany N.J. 91 8, ,075 Tryp by Wyndham Parsippany N.J ,740 W Hotels Stamford Conn ,198 Westin Hotels & Resorts Stamford Conn. 15 5, ,904 Wingate by Wyndham Parsippany N.J ,436 Wyndham Hotels & Resorts Parsippany N.J , OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

23 HOTEL BRANDS DIRECTORY THE 2014 WHO S WHO MARKET ALMANAC Accent Inns 2925 Douglas St. Victoria, BC V8T 4M8 President: Mandy Farmer VP: Smith Munro (250) accentinns.com Allied Hotel Properties Inc. 515 West Pender St., Ste. 300 Vancouver, BC V6B 6H5 President: Michael Chan (604) mikechan@alliedhotels.com alliedhotels.com Aloft Hotels Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Alt Hotels 1275 Saint-Foy St., Ste. 120 Quebec City, QC G1S 4S5 Presidents: Christiane and Jean-Yves Germain (418) cgermain@hotelboutique.com hotelboutique.com Andaz Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com Ascend Hotel Collection Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Baymont Inn & Suites Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamworldwide.com Best Western International Inc North 24 Parkway Phoenix, AZ President & CEO: David Kong (602) bestwestern.com Cambria Suites Choice Hotels International 1 Choice Hotels Circle, Ste. 400 Rockville, MD President & CEO: Stephen P. Joyce (301) choicehotels.com Cambridge Suites Hotels Temple Hotels Inc Seven Evergreen Place Winnipeg, MB R3L 2T3 President: Arni Thorsteinson VP: Gino Romagnoli (204) gromagnoli@templehotels.ca templehotels.ca Canad Inns 930 Jefferson Ave., Third Floor Winnipeg, MB R2P 1W1 Executive Chair: Leo Ledohowski President: Lea Ledohowski (204) canadinns.com Canadas Best Value Inn Vantage Hospitality Group, Inc. 11 Glen Cameron Rd., Unit 6 Thornhill, ON L3T 4N3 CEO, Founder & President: Roger Bloss (888) Director of Canadian Development: Kash Joshi (416) kjoshi@vantagehospitality.com canadasbestvalueinn.com Candlewood Suites IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Clarion Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Coast Hotels 1090 West Georgia St., Ste. 900 Vancouver, BC V6E 3V7 President: Robert Pratt Executive Director, Brand Development: Mark Hope (604) m.hope@coasthotels.com coasthotels.com Comfort/Comfort Suites Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Country Inns & Suites by Carlson Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN SVP: Scott Meyer (763) countryinns.com Courtyard by Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com Crowne Plaza Hotels & Resorts IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Days Inns - Canada Realstar Hospitality 77 Bloor St. W., Ste Toronto, ON M5S 1M2 President & COO: Irwin M. Prince (416) irwin.prince@ realstarhospitality.com realstargroup.com/hospitality Delta Hotels and Resorts 77 King St. W., Ste Toronto, ON M5K 1G8 President & CEO: Ken Greene (416) deltahotels.com DoubleTree by Hilton Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Econo Lodge Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Element Hotels Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Embassy Suites Hotels Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 19

24 THE 2014 WHO S WHO MARKET ALMANAC HOTEL BRANDS DIRECTORY Executive Hotels & Resorts 1080 Howe St., Eighth Floor Vancouver, BC V6Z 2T1 President: Salim Sayani (604) executivehotels.net Fairfield Inn & Suites by Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com Fairmont Hotels & Resorts FRHI Hotels & Resorts 155 Wellington St. W., Ste Toronto, ON M5V 0C3 President: Michael Glennie (416) fairmont.com Four Points by Sheraton Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Four Seasons Hotels & Resorts 1165 Leslie St. Toronto, ON M3C 2K8 President & CEO: Allen Smith President, Hotel Operations, Americas: Chris Hunsberger (416) fourseasons.com Gouverneur Hotels Gouverneur Inc Sherbrooke St. W., Ste Montreal, QC H3A 3R3 President & CEO: Jacques Goupil (514) jgoupil@gouverneur.com gouverneur.com Grand Hyatt Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com Hampton Inn/Hampton Inn & Suites by Hilton Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hilton Garden Inn Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hilton Hotels & Resorts Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hockley Valley Resort rd Line EHS Mono, ON L9W 5X7 President: John Paul Adamo VP: Julie Adamo Cass (519) info@hockley.com hockley.com Holiday Inn Express/Holiday Inn Hotels & Resorts IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Home2 Suites by Hilton Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Homewood Suites by Hilton Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hotel Indigo IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Hotels Le Germain 1200 des-soeurs-du-bon-pasteur, Ste. 500 Quebec City, QC G1S 0B1 Presidents: Christiane and Jean-Yves Germain (418) cgermain@groupegermain.com hotelboutique.com Howard Johnson Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamworldwide.com Hyatt/Hyatt Regency Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com Hyatt House Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com Hyatt Place Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com InterContinental Hotels & Resorts IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com JW Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com Knights Inn Full House Franchise Systems Limited 2904 South Sheridan Way, Ste. 101 Oakville, ON L6J 7L7 President: Glen A. Blake VP: Louis Jaketic (905) glen.blake@fhfsl.ca fhfsl.ca La Quinta Inns & Suites La Quinta Worldwide, LLC 909 Hidden Ridge, Ste. 600 Irving, TX President & CEO: Wayne Goldberg (214) lq.com Lakeview Inn & Suites/Lakeview Hotels & Resorts/Lakeview Signature Inn 185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit (204) admin@lakeviewhotels.com lakeviewhotels.com Le Méridien Hotels Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com 20 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

25 Industry-leadIng InnovatIons MarKet-leadIng PerForManCe The value of forward thinking cannot be underestimated. Our innovative edge is what pushes Starwood forward. High-value customers and our Starwood Preferred Guest members covet our nine distinct lifestyle brands and help drive industry-leading premiums into your wallet. CONTACT US AT STArwOOdhOTelS.COm/develOpmeNT hotels from left SHERATon REd deer HoTEL, ALbERTA, CAnAdA // FouR PoInTS by SHERATon KELoWnA AIRPoRT, british CoLuMbIA, CAnAdA // ELEMEnT VAuGHAn SouTHWEST, ontario, CAnAdA 2014 Starwood Hotels & Resorts Worldwide, Inc. All Rights Reserved. Preferred Guest, Aloft, Element, Four Points, Le Méridien, Sheraton, St. Regis, The Luxury Collection, W, Westin and their logos are the trademarks of Starwood Hotels & Resorts Worldwide, Inc., or its affiliates.

26 THE 2014 WHO S WHO MARKET ALMANAC Lexington by Vantage Vantage Hospitality Group Inc. 11 Glen Cameron Rd., Unit 6 Thornhill, ON L3T 4N3 CEO, Founder & President: Roger Bloss (888) Director of Canadian Development: Kash Joshi (416) kjoshi@vantagehospitality.com joinlexington.com Loews Hotels & Resorts 655 Madison Ave., Eighth Floor New York, NY CEO: Paul Whetsell (212) loewshotels.com Luxury Collection Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com THERE S STRENGTH IN NUMBERS * MainStay Suites Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Marriott Hotels Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com Metropolitan Hotels Liverton Hotels International Inc. 108 Chestnut St. Toronto, ON M5G 1R3 President: Henry Wu (416) hwu@metropolitan.com metropolitan.com Rooms: Properties: Years: Countries: Potential: Microtel Inns & Suites by Wyndham MasterBuilt Hotels Ltd th St. S.W., Ste. 200 Calgary, AB T2R 0C4 COO: Eric Watson (403) info@masterbuilthotels.com masterbuilthotels.com Monte Carlo Inns Monte Carlo Hotel Motel Innternational 7045 Edwards Blvd. Mississauga, ON L5T 2H8 President: Dominic Meffe VP of Operations: Justin Meffe (905) jmeffe@montecarloinns.com montecarloinns.com Motel 6/Studio 6 Realstar Hospitality Corp. 77 Bloor St. W., Ste Toronto, ON M5S 1M2 President & CEO: Irwin M. Prince (416) irwin.prince@realstarhospitality.com realstargroup.com/hospitality 533,000 6, Unlimited Novotel Accor Canada Inc Hurontario St. Mississauga, ON L5B 1P3 VP: Jeffrey Schagren Director of Finance: Robert Gauthier (905) robert.gauthier@accor.com novotel.com Omni Hotels & Resorts 4001 Maple Ave. Dallas, TX President: Mike Deitemeyer (972) omnihotels.com One King West CK Atlantis Ltd. 1 King St. W., Ste Toronto, ON M5H 1A1 President: Kosta Tomazos VP: Carmen Villarin (416) ktomazos@ckatlantis.com ckatlantis.com Pan Pacific Hotels & Resorts Pan Pacific Hotels Group 7500A Beach Rd. # The Plaza Singapore President & CEO: Bernold O. Schroeder (65) pphg.com Park Hyatt Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com Park Inn by Radisson Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN SVP: Scott Meyer (763) parkinn.com ChoiceHotelsFranchise.ca Park Plaza Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN COO and EVP, Americas: Javier Rosenberg (763) parkplaza.com *Source: Internal data as of 09/30/12. Data reflects open and under development properties worldwide Choice Hotels Canada Inc. All rights reserved. ChoiceHotelsFranchise.ca 22 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

27 HOTEL BRANDS DIRECTORY HOTEL BRANDS DIRECTORY Pomeroy Inn & Suites Pomeroy Inn & Suites Inc Ave., Ste. 205 Grande Prairie, AB T8V 8H8 President: Ryan Pomeroy VP: Stefan Nasalski (780) pomeroylodging.com Quality Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Radisson Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN COO and EVP, Americas: Javier Rosenberg (763) radisson.com Raffles Hotels & Resorts FRHI Hotels & Resorts 155 Welllington St. W., Ste Toronto, ON M5V 0C3 President: Michael Glennie (416) raffles.com Ramada Worldwide Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) wyndhamworldwide.com Renaissance Hotels Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) marriottdevelopment.com Residence Inn by Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) marriottdevelopment.com The Ritz-Carlton Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) marriottdevelopment.com Rodd Hotels & Resorts P.O. Box 432 Charlottetown, PE C1A 7K7 President: Mark Rodd (902) roddvacations.com Rodeway Inn Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Sandman Hotels, Inns & Suites Sandman Hotel Group 1755 West Broadway, Ste. 310 Vancouver, BC V6J 4S5 Chairman & CEO: Tom Gaglardi President & COO: Taj Kassam (604) sandmanhotels.com Sandman Signature Hotels & Resorts Sandman Hotel Group 1755 West Broadway, Ste. 310 Vancouver, BC V6J 4S5 Chairman & CEO: Tom Gaglardi President & COO: Taj Kassam (604) sandmansignature.com hoteliermagazine.com

28 This is Extended Stay. This is Studio 6. Now open in downtown Toronto, Ontario! Studio 6 Canada studio6@realstarhospitality.com A division of Realstar Hospitality HOTEL BRANDS DIRECTORY Sawridge Inns & Conference Centres Sawridge Group of Companies Ave. Edmonton, AB T5S 0A2 CEO: John MacNutt (780) sawridge.com Sheraton Hotels & Resorts Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Sleep Inn Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Sofitel Accor Canada Inc Hurontario St. Mississauga, ON L5B 1P3 VP: Jeffrey Schagren Director of Finance: Robert Gauthier (905) sofitel.com SpringHill Suites by Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com St. Regis Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Stagewest Hospitality Inc St. N.W., Ste. 200 Calgary, AB T2N 1Z6 President: Jason Pechet (403) jpechet@stagewest.com stagewesthospitality.com Stanford Hotels & Resorts 100 Riverside Way Fernie, BC V0B 1M1 President: Dr. V. Thapar GM: Joan Martin (250) stanfordhospitality.com Staybridge Suites IHG (InterContinental Hotels Group) Canada 2 Robert Speck Parkway, Ste. 600 Mississauga, ON L4Z 1H8 Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Suburban Extended Stay Hotel Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Super 8 Superior Lodging Corp th St. S.W., Ste. 200 Calgary, AB T2R 0C4 President: Marc Staniloff (403) staniloff@superiorlodging.com superiorlodgingcorp.com The Sutton Place Hotels Northland Properties Corporation 1755 West Broadway, Ste. 310 Vancouver, BC V6J 4S5 Chairman & CEO: Tom Gaglardi President & COO: Taj Kassam (604) suttonplace.com Swissôtel Hotels & Resorts FRHI Hotels & Resorts 155 Wellington St. W., Ste Toronto, ON M5V 0C3 President: Michael Glennie (416) swissotel.com hoteliermagazine.com

29 THE 2014 WHO S WHO MARKET ALMANAC Thompson Hotels Commune Hotels & Resorts 530 Bush St., Ste. 501 San Francisco, CA CEO: Niki Leondakis (415) thompsonhotels.com TownePlace Suites by Marriott Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com Travelodge/Thriftlodge Canada Travelodge (Canada) LP th St. N.W., Ste. 201 Calgary, AB T2N 2A1 President: Steven Robinson (403) info@travelodge.ca travelodge.ca Tryp by Wyndham Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamworldwide.com W Hotels Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Westin Hotels & Resorts Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Wingate by Wyndham Superior Lodging Corp th St. S.W., Ste. 200 Calgary, AB T2R 0C4 President: Marc Staniloff (403) mstaniloff@superiorlodging.com superiorlodgingcorp.com Wyndham Hotels & Resorts Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamworldwide.com

30 OWNERS, DEVELOPERS AND FRANCHISORS COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES Accent Inns Victoria B.C Accent Inn, Hotel Zed Accor Canada Inc. Mississauga Ont Novotel, Sofitel Airline Hotels Ltd. Saskatoon Sask. 9 1,535 Ambassador Hotel & Conference Centre, Country Inn & Suites, Four Points by Sheraton, Hilton Garden Inn, Travelodge, Valhalla Inn Allied Hotel Properties Vancouver B.C Allied Don Valley Hotel Atlific Hotels Montreal Que. 10 2,451 Courtyard by Marriott, Holiday Inn, Hotel Carlingview, Lake Louise Inn, Marriott, Residence Inn by Marriott, Westin Best Western International Inc. Phoenix Ariz ,016 Best Western Brock Hotels Oakville Ont Best Western, Comfort Inn, Marriott, Wyndham Canad Inns Winnipeg Man. 11 1,276 Canad Inns Canadian Niagara Hotels Niagara Falls Ont. 7 2,025 Clifton, Crowne Plaza, JW Marriott, Marriott, Sheraton, Skyline Inn Carlson Rezidor Hotel Group Minnetonka Minn. 26 3,974 Country Inn & Suites by Carlson, Park Inn by Radisson, Radisson Choice Hotels Canada Inc. Mississauga Ont ,270 Ascend Hotel Collection, Clarion, Comfort, Comfort Suites, Econo Lodge, Quality, Rodeway Inn, Sleep Inn Choice Hotels International Inc. Rockville Md MainStay Suites, Suburban Extended Stay Hotel CK Atlantis Ltd. Toronto Ont The Walper Hotel ClubLink Corporation King City Ont Rocky Crest, Sherwood Inn Coast Hotels Vancouver B.C Coast Hotels Commune Hotels & Resorts San Francisco Calif Thompson Hotel Concord Hospitality Raleigh N.C. 12 1,687 Courtyard by Marriott, Crowne Plaza, Enterprises Company Four Points by Sheraton, Residence Inn by Marriott Delta Hotels and Resorts Toronto Ont. 37 9,867 Delta Hotels and Resorts D.P. Murphy Hotels Charlottetown P.E.I Dalvay by the Sea, Future Inns Hotel & & Resorts Conference Centre, Hampton Inn & Suites, Holiday Inn Express & Suites, Lakeview Inn & Suites, Super 8, Stanhope Beach Resort & Conference Centre Easton s Group of Hotels Inc. Markham Ont. 16 2,886 Courtyard by Marriott, Hilton Garden Inn, Holiday Inn, Homewood Suites by Hilton, Quality Inn, Residence Inn by Marriott, SpringHill Suites by Marriott, TownePlace Suites by Marriott Executive Hotels & Resorts Inc. Vancouver B.C. 9 1,300 Executive Hotels & Resorts Fortis Properties Corporation St. John s N.L. 23 4,430 Best Western, Delta, Four Points by Sheraton, Greenwood Inn, Hilton, Holiday Inn, Holiday Inn Express, Mount Peyton Hotel, Ramada, Sheraton, StationPark All-Suite Hotel Four Seasons Hotels & Resorts Toronto Ont Four Seasons Hotels & Resorts FRHI Hotels & Resorts Toronto Ont ,252 Fairmont Hotels & Resorts 26 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

31 THE 2014 WHO S WHO MARKET ALMANAC COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES Full House Franchise Oakville Ont. 33 1,200 Knights Inn Systems Ltd. G6 Hospitality LLC Carrollton Texas Motel 6, Studio 6 Genesis Hospitality Inc. Brandon Man. 10 1,448 Best Western, Courtyard, The Royal Oak Inn & Suites, Residence Inn, Victoria Inn Hotel & Conference Centre Global Edge Investments Toronto Ont Thompson Hotel, Wyndham Gouverneur Inc. Montreal Que. 8 1,100 Hôtel Gôuverneur Grenville-Germain Calgary LP Calgary Alta Hôtel Le Germain Groupe Germain Hospitalité Quebec City Que. 10 1,353 Hôtel Le Germain, Alt Hotel Hilton Canada Co. Mississauga Ont. 98 1,705 DoubleTree by Hilton, Embassy Suites by Hilton, Hampton Inn by Hilton, Hilton Garden Inn, Hilton Hotels & Resorts, Home2 Suites by Hilton, Homewood Suites by Hilton Hockley Valley Resort Mono Ont Hockley Valley Resort Holloway Lodging Corporation Halifax N.S. 34 4,064 Best Western, Days Inn, Hilton, Holiday Inn Hotel & Suites, Holiday Inn Express, Ramada, Super 8, Travelodge Host Hotels & Resorts, Inc. Bethesda Md. 3 1,021 Delta, Marriott Hotels Hyatt Hotels Corporation Chicago Ill. 5 2,344 Hyatt Regency, Park Hyatt IHG Atlanta Ga ,704 Candlewood Suites, Crowne Plaza, Holiday (InterContinental Hotels Group) Inn Hotels & Resorts, Holiday Inn Express, Hotel Indigo, InterContinental Hotels & Resorts, Staybridge Suites InnVest REIT Mississauga Ont ,000 Best Western, Comfort Inn, Delta, Fairmont, Hilton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express, Homewood Suites by Hilton, Quality, Radisson, Sheraton, Staybridge Suites,Travelodge KSD Enterprises Ltd. Toronto Ont International Plaza Hotel, Sheraton Lakeview Hotel Investment Winnipeg Man. 15 1,074 Days Inn, Four Points by Sheraton, Trust Corporation Lakeview Signature Inn Lakeview Management Inc. Winnipeg Man Lakeview Hotels & Resorts Larco Investments Ltd. Vancouver B.C. 9 2,763 Hilton, Holiday Inn, JW Marriott, Marriott, Renaissance, Sheraton Liverton Hotels International Inc. Toronto Ont The Hazelton, Metropolitan Hotels Loews Hotels & Resorts New York N.Y Loews Hotel Vogue Manga Hotels Group Mississauga Ont. 9 1,231 Courtyard by Marriott, Fairfield Inn & Suites by Marriott, Hampton Inn & Suites by Hilton, Hilton Garden Inn, Holiday Inn Express, Homewood Suites by Hilton, The Hollis Halifax, Residence Inn by Marriott Marriott Hotels of Canada Mississauga Ont ,391 Courtyard, Fairfield Inn & Suites, JW Marriott, Marriott Hotels, Renaissance Hotels, Residence Inn by Marriott, The Ritz-Carlton, SpringHill Suites, TownePlace Suites by Marriott MasterBuilt Hotels Ltd. Calgary Alta Microtel by Wyndham Metropolitan Hotels Toronto Ont Metropolitan Hotels hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 27

32 THE 2014 WHO S WHO MARKET ALMANAC OWNERS, DEVELOPERS AND FRANCHISORS HOTEL BRANDS COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES Monte Carlo Hotel Motel Int l Mississauga Ont Monte Carlo Inns New Castle Hotels & Resorts Shelton Conn Hampton Inn, Marriott Autograph Collection, Residence Inn by Marriott, Westin Ocean Properties Ltd. Delray Beach Fla. 51 8,837 Atlific Hotels Okabe North America Inc. Vancouver B.C. 6 1,183 Coast Hotels Omni Hotels & Resorts Dallas Texas Omni Hotels & Resorts Oxford Properties Group Toronto Ont. 7 3,502 Fairmont Hotels & Resorts, InterContinental Hotels & Resorts Palm Holdings Toronto Ont Courtyard by Marriott, Four Points by Sheraton, Travelodge Pomeroy Inn & Suites Grande Pr airie Alta Pomeroy Inn & Suites Realstar Hospitality Corp. Toronto Ont. 22 1,744 Motel 6, Studio 6 Realstar Hotel Services Corp. Toronto Ont ,737 Days Inn Resorts Muskoka Ltd. Port Carling Ont Resorts Muskoka Ltd. RO Canada Inc. Montreal Que Auberge du Lac Champlain, Hôtel Le Crystal Rodd Hotels & Resorts Charlottetown P.E.I Rodd Hotels & Resorts Rosdev Hotel Management Montreal Que Crowne Plaza, Holiday Inn Sandman Hotel Group Vancouver B.C. 46 7,987 Sandman Hotels, Inns & Suites, Sandman Signature Hotels & Resorts, Sutton Place Hotels Sawridge Group of Companies Edmonton Alta Sawridge Inns and Conference Centres Sequel Hospitality Investments Inc. Huntsville Ont Touchstone Resort Silver Hotel Group Mississauga Ont. 18 3,081 Aloft, Best Western, Bond Place Hotel, Country Inn & Suites, Delta Hotels & Resorts, Hilton, Hilton Garden Inn, Holiday Inn Express, Hotel Victoria, Park Inn & Suites, Quality Inn, Radisson, Sheraton, Strathcona Hotel SilverBirch Hotels & Resorts Vancouver B.C. 18 3,851 Best Western, DoubleTree by Hilton, Fairfield Inn & Suites, Hampton Inn by Hilton, Harbour Towers Hotel and Suites, Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Hotel Tadoussac, Lethbridge Lodge, Quality Hotel, Radisson, Ramada, Red Deer Lodge Residence Inn by Marriott, TownePlace Suites by Marriott Skyline Hotels & Resorts Toronto Ont. 5 1,050 Cosmopolitan Hotel, Deerhurst Resort, Horseshoe Resort, Omni King Edward Hotel, Pantages Hotel Stagewest Hospitality Inc. Calgary Alta Best Western, Medicine Hat Lodge Resort & Casino, Stoney Nakoda Resort & Casino Stanford Hotels & Resorts Inc. Fernie B.C Stanford Fernie Resort, Stanford Grande Prairie Hotel Starwood Hotels & Resorts Stamford Conn. 3 2,676 Sheraton Worldwide Inc. Superior Lodging Corp. Calgary Alta. 15 1,080 Microtel by Wyndham, Super 8, Wingate by Wyndham Temple Hotels Inc. Winnipeg Man. 32 4,406 Days Inn, Hilton, Holiday Inn, Marriott, Sheraton, Wingate by Wyndham 28 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

33 THE 2014 WHO S WHO MARKET ALMANAC COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES Travelodge/Thriftlodge Canada Calgary Alta. 92 8,305 Travelodge, Thriftlodge Urgo Hotels LP Bethesda Md Courtyard by Marriott, Homewood Suites by Hilton, Marriott Hotels & Resorts, SpringHill Suites by Marriott, Residence Inn by Marriott Vantage Hospitality Group Inc. Coral Springs Fla. 30 1,370 Canadas Best Value Inn, Lexington by Vantage Vista Group of Companies Kitchener Ont Crowne Plaza, Delta, Holiday Inn, Radisson Wesley Clover International Ottawa Ont Brookstreet Hotel Westmont Hospitality Group Mississauga Ont. 13 3,800 Best Western, Comfort Inn, Delta, Fairmont, Hilton, Hilton Garden Inn, Holiday Inn, Holiday Inn Express, Homewood Suites, Hyatt, Pan Pacific, Quality, Radisson, Sheraton, Staybridge Suites, Travelodge, Westin Williams Hotels Belleville Ont Best Western, Fairfield Inn & Suites by Marriott, Holiday Inn Express, TownePlace Suites by Marriott Wyndham Hotel Group Parsippany N.J ,242 Days Inn, Howard Johnson, Knights Inn, Microtel Inn & Suites by Wyndham, Ramada Worldwide, Super 8, Travelodge/ Thriftlodge, Tryp by Wyndham, Wyndham Hotels & Resorts, Wingate by Wyndham hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 29

34 to Creation Symmons Design Studio can help you differentiate your project, property or brand by turning your design ideas into custommanufactured faucets, shower systems and accessories. With over 10 years and 250 successful projects, anything you can imagine, we can create. Symmons is installed in the world s finest properties: Wynn Encore L.A. Live Mandarin Oriental Four Seasons DESIGN STUDIO Marriott, and many more Copyright 2014 Symmons Industries, Inc., Braintree, Massachusetts

35 OWNERS, DEVELOPERS AND FRANCHISORS DIRECTORY THE 2014 WHO S WHO MARKET ALMANAC Accent Inns 2925 Douglas St. Victoria, BC V8T 4M8 President: Mandy Farmer VP: Smith Munro (250) accentinns.com Accor Canada Inc Hurontario St. Mississauga, ON L5B 1P3 VP: Jeffrey Schagren Director of Finance: Robert Gauthier (905) robert.gauthier@accor.com accor.com Airline Hotels Ltd th Ave. S. Saskatoon, SK S7K 1N1 President: Betty Anne Latrace-Henderson COOs: Dan Folk and Jaret Waddell (306) airlinehotels.ca Allied Hotel Properties Inc. 515 West Pender St., Ste. 300 Vancouver, BC V6B 6H5 President: Michael Chan (604) mikechan@alliedhotels.com alliedhotels.com Atlific Hotels 250 Saint-Antoine St. W., Ste. 400 Montreal, QC H2Y 0A3 EVP: Robert Chartrand SVP, Operations: Philippe Gadbois (514) pgadbois@atlific.com atlific.com Best Western International Inc North 24 Parkway Phoenix, AZ President & CEO: David Kong (602) bestwestern.com Brock Hotels 1400 Cornwall Rd., Ste. 13 Oakville, ON L6J 7W5 President: Paresh Raja (905) praja@brockhotels.com Canad Inns 930 Jefferson Ave., Third Floor Winnipeg, MB R2P 1W1 Executive Chair: Leo Ledohowski President: Lea Ledohowski (204) canadinns.com Canadian Niagara Hotels 5685 Falls Ave. Niagara Falls, ON L2E 6W7 COO: Chris Mason VP, Marketing & Business Development: Sarah Vazquez (905) sarahv@niagarafallshotels.com Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN COO: David Berg (763) carlsonrezidor.com Choice Hotels Canada Inc Explorer Dr., Ste. 500 Mississauga, ON L4W 4T9 Managing Director, Franchise Growth & Administration: Brian Leon Managing Director, Franchise Performance: Tim Oldfield (905) choicehotels.ca Choice Hotels International Inc. 1 Choice Hotels Circle, Ste. 400 Rockville, MD President & CEO: Stephen P. Joyce (301) choicehotels.com CK Atlantis Ltd. 1 King St. W., Ste Toronto, ON M5H 1A1 President: Kosta Tomazos VP: Carmen Villarin (416) ktomazos@ckatlantis.com ckatlantis.com ClubLink Corporation Dufferin St. King City, ON L7B 1K5 President: Rai Sahi (905) clublink.ca Coast Hotels 1090 West Georgia St., Ste. 900 Vancouver, BC V6E 3V7 President: Robert Pratt Executive Director, Brand Development: Mark Hope (604) m.hope@coasthotels.com coasthotels.com Commune Hotels & Resorts 530 Bush St., Ste. 501 San Francisco, CA CEO: Niki Leondakis (415) communehotels.com Concord Hospitality Enterprises Company Common Oaks Dr. Raleigh, NC President: Mark Laport SVP, Business Development: Grant Sabroff (919) g.sabroff@concordhotels.com concordhotels.com Delta Hotels and Resorts 77 King St. W., Ste Toronto, ON M5K 1G8 President & CEO: Ken Greene (416) deltahotels.com D.P. Murphy Hotels & Resorts 250 Brackley Point Rd. Charlottetown, PE C1A 6Y9 President: Danny Murphy (902) dmurphy@dpminc.com dpmurphyhotelsandresorts.com Easton s Group of Hotels Inc Steeles Ave. E., Ste. 601 Markham, ON L3R 8T3 President & CEO: Steve Gupta VP: Rashmi Gupta (905) stevegupta@eastonsgroup.com eastonsgroup.com Executive Hotels & Resorts 1080 Howe St., Eighth Floor Vancouver, BC V6Z 2T1 President: Salim Sayani (604) executivehotels.net Fortis Properties Corporation 139 Water St., Ste St. John s, NL A1B 3T2 President & CEO: Nora Duke VP, Finance & CFO: Karen Gosse (709) info@fortisproperties.com fortisproperties.com Four Seasons Hotels & Resorts 1165 Leslie St. Toronto, ON M3C 2K8 President & CEO: Allen Smith President, Hotel Operations, Americas: Chris Hunsberger (416) fourseasons.com FRHI Hotels & Resorts 155 Wellington St. W., Ste Toronto, ON M5V 0C3 President: Michael Glennie (416) frhi.com Full House Franchise Systems Ltd South Sheridan Way, Ste. 101 Oakville, ON L6J 7L7 President: Glen A. Blake VP: Louis Jaketic (905) glen.blake@fhfsl.ca fhfsl.ca G6 Hospitality LLC 4001 International Parkway Carrolton, TX President & CEO: Jim Amorosia EVP, Franchise & International Development: Dean Savas (972) g6hospitality.com Genesis Hospitality Inc Victoria Ave. Brandon, MB R7B 2R4 Executive President: Kevin Swark (204) kevins@vicinn.com genesishospitality.ca Global Edge Investments 552 Wellington St. W., Ste Toronto, ON M5V 2V5 President: Tony Cohen (416) tcohen@globaledgeinvestments.com globaledgeinvestments.com Gouverneur Inc Sherbrooke St. W., Ste Montreal, QC H3A 3R3 President: Jacques Goupil (514) jgoupil@gouverneur.com gouverneur.com Grenville-Germain Calgary LP 899 Centre St. S.W. Calgary, AB T2G 1B8 GM: Lionel Houliat (403) lhouliat@germaincalgary.com germaincalgary.com Groupe Germain Hospitalité 1200 des-soeurs-du-bon-pasteur, Ste. 500 Quebec City, QC G1S 0B1 Presidents: Christiane Germain and Jean-Yves Germain (418) cgermain@groupegermain.com groupegermain.com hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 31

36 THE 2014 WHO S WHO MARKET ALMANAC OWNERS, DEVELOPERS AND FRANCHISORS DIRECTORY Hilton Canada Co Campus Rd., Ste. 200 Mississauga, ON L4V 1G2 President: Christopher J. Nassetta Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hockley Valley Resort rd Line EHS Mono, ON L9W 5X7 President: John Paul Adamo VP: Julie Adamo Cass (519) info@hockley.com hockley.com Holloway Lodging Corporation 6009 Quinpool Rd., 10th Floor Halifax, NS B3K 5J7 President: Michael Rapps COO: Felix Seiler (902) fseiler@hlcorp.ca hlcorp.ca Host Hotels & Resorts Inc Rockledge Dr., Ste Bethesda, MD President & CEO: W. Edward Walter (240) hosthotels.com Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com IHG (InterContinental Hotels Group) 3 Ravinia Dr., Ste. 100 Atlanta, GA Chief Development Officer, The Americas: Joel Eiseman (770) Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com InnVest REIT 5090 Explorer Dr., Ste. 100 Mississauga, ON L4W 4T9 CEO: Anthony Messina Managing Director: Edward Pitoniak (905) innvestreit.com KSD Enterprises Ltd. 655 Dixon Rd. Toronto, ON M9W 1J3 President: Peter Wong (416) Lakeview Management Incorporated 185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit (204) admin@lakeviewhotels.com lakeviewhotels.com Larco Investments Ltd. 100 Park Royal, Ste. 300 West Vancouver, BC V7T 1A2 VP: Jim Nesbitt (604) jnesbitt@larco.ca larcohospitality.com Liverton Hotels International Inc. 108 Chestnut St. Toronto, ON M5G 1R3 President: Henry Wu (416) hwu@metropolitan.com metropolitan.com Loews Hotels & Resorts 655 Madison Ave., Eighth Floor New York, NY CEO: Paul Whetsell (212) loewshotels.com Manga Hotels Group 3279 Caroga Dr. Mississauga, ON L4V 1A3 President: Sukhdev Toor (905) s.toor@mangahotels.com mangahotels.com Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com MasterBuilt Hotels Ltd th St. S.W., Ste. 200 Calgary, AB T2R 0C4 COO: Eric Watson (403) info@masterbuilthotels.com masterbuilthotels.com Metropolitan Hotels Liverton Hotels International Inc. 108 Chestnut St. Toronto, ON M5G 1R3 President: Henry Wu (416) hwu@metropolitan.com metropolitan.com Monte Carlo Hotel Motel Innternational 7045 Edwards Blvd. Mississauga, ON L5T 2H8 President: Dominic Meffe VP of Operations: Justin Meffe (905) jmeffe@montecarloinns.com montecarloinns.com New Castle Hotels & Resorts 2 Corporate Dr. Shelton, CT President: Gerald P. Chase VP: Bryan M. Woodhouse (203) newcastlehotels.com Ocean Properties Ltd East Atlantic Ave., Ste. 202 Delray Beach, FL President & CEO: Michael Walsh (561) oplhotels.com Okabe North America Inc West Georgia St., Ste. 900 Vancouver, BC V6E 3V7 President: Noriaki Matsumoto (604) Omni Hotels & Resorts 4001 Maple Ave. Dallas, TX President: Mike Deitemeyer (972) omnihotels.com Oxford Properties Group 200 Bay St., Ste. 900 Toronto, ON M5J 2J2 President & CEO: Blake Hutcheson VP: Drew Coles (416) oxfordproperties.com Palm Holdings 477 Richmond St. W. Toronto, ON M5V 3E7 President: Ash Taneja VP: Anil Taneja (416) anil@palm-holdings.com palm-holdings.com Pomeroy Inn & Suites Ave., Ste. 205 Grande Prairie, AB T8V 8H8 President: Ryan Pomeroy VP: Stefan Nasalski (780) info@pomeroylodging.com pomeroylodging.com Realstar Hospitality Corp./ Realstar Hotel Services Corp. 77 Bloor St. W., Ste Toronto, ON M5S 1M2 President & COO: Irwin M. Prince (416) irwin.prince@realstarhospitality.com realstargroup.com/hospitality Resorts Muskoka Ltd. 2 Armstrong Point, Ste. 103 Port Carling, ON P0B 1J0 President: Walter Prychidny (416) walter@trilliumleisure.com RO Canada Inc de-la-montagne St., Ste Montreal, QC H3G 0A1 President: Pierre Parent (438) pparent@resortone.ca resortone.ca Rodd Hotels & Resorts Box 432 Charlottetown, PE C1A 7K7 President: Mark Rodd (902) roddvacations.com Rosdev Hotel Management 7077 du-parc Ave., Ste. 600 Montreal, QC H3N 1X7 President: Michael Rosenberg VP, Operations & Development: Andrew Bougadis (514) abougadis@rosdev.com rosdev.com Sandman Hotel Group 1755 West Broadway, Ste. 310 Vancouver, BC V6J 4S5 Chairman & CEO: Tom Gaglardi President & COO: Taj Kassam (604) sandmanhotels.ca Sawridge Group of Companies Ave. Edmonton, AB T5S 0A2 CEO: John MacNutt (780) sawridge.com 32 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

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38 THE 2014 WHO S WHO MARKET ALMANAC OWNERS, DEVELOPERS AND FRANCHISORS DIRECTORY Sequel Hospitality Investments Inc. 35 Glenwood Dr. Huntsville, ON P1H 1B6 CEO: Anne Larcade President & COO: Robert McLaughlin (416) rmclaughlin@sequel hospitalityinvest.com sequelhospitalityinvest.com Silver Hotel Group 5830 Campus Rd. Mississauga, ON L4V 1G2 President: Deepak Ruparell Director: Melissa French (905) mfrench@silverhotel.ca silverhotelgroup.com SilverBirch Hotels & Resorts 1030 West Georgia St., Ste Vancouver, BC V6E 2Y3 President & CEO: Steve Giblin (604) silverbirchhotels.com Skyline Hotels & Resorts 90 Eglinton Ave. E., Ste. 800 Toronto, ON M4P 2Y3 President & CEO: Kevin Toth (416) skylinehotelsandresorts.com Stagewest Hospitality Inc St. N.W., Ste. 200 Calgary, AB T2N 1Z6 President: Jason Pechet (403) jpechet@stagewest.com stagewesthospitality.com Stanford Hotels & Resorts Inc. 100 Riverside Way Fernie, BC V0B 1M1 President: Dr. V. Thapar GM: Joan Martin (250) stanfordhospitality.com creating unique environments for the hospitality industry Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Superior Lodging Corp th St. S.W., Ste. 200 Calgary, AB T2R 0C4 President: Marc Staniloff (403) mstaniloff@superiorlodgingcorp.com superiorlodgingcorp.com Temple Hotels Inc Seven Evergreen Place Winnipeg, MB R3L 2T3 President: Arni Thorsteinson VP: Gino Romagnoli (204) gromagnoli@templehotels.ca templehotels.ca Travelodge/Thriftlodge Canada Travelodge (Canada) LP th St. N.W., Ste. 201 Calgary, AB T2N 2A1 President: Steven Robinson (403) info@travelodge.ca travelodge.ca Urgo Hotels LP 6710A Rockledge Dr., Ste. 420 Bethesda, MD President & CEO: Donald Urgo Sr. (301) urgohotels.com Wesley Clover International 390 March Rd., Ste. 110 Ottawa, ON K2K 0G7 President: Paul Chiarelli EVP & GM: Patrice Basille (613) patrice.basille@brookstreet.com brookstreet.com Westmont Hospitality Group 5090 Explorer Dr., Ste. 700 Mississauga, ON L4W 4T9 President: Anthony Messina (905) whg.com Williams Hotels 387 North Front St. Belleville, ON K8P 3C8 President: John Williams VPs: Brad Williams and Ryan Williams (613) ryanwilliams@sympatico.ca Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamhotelgroup.com Walker Lawson Interior Design Inc. Suite 203, Ave. SW Calgary, AB T2R 1J Vantage Hospitality Group, Inc. 11 Glen Cameron Rd., Unit 6 Thornhill, ON L3T 4N3 CEO, Founder & President: Roger Bloss (888) Director of Canadian Development: Kash Joshi (416) kjoshi@vantagehospitality.com vantagehospitality.com Vista Group of Companies 55 King St. W., Ste. 801 Kitchener, ON N2G 4W1 CEO: Amin S. Visram (519) amin@vistahospitality.com vistahospitality.com 34 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

39 A SMARTER CHOICE FOR TOMORROW, AVAILABLE TODAY. Be a part of the freshest hotel concept from Hilton Worldwide. Designed with the value-conscious traveler in mind, Home2 Suites by Hilton brings a modern and savvy choice to today s market. Efficient to build and economical to operate, it s the most affordable product to build within the Hilton Worldwide portfolio. - All-Suite Extended Stay - Designed to be built in under a year - Eco-friendly - Cost-effective to build and operate - Less than 2-acre footprint - Large pipeline of hotels - Young and modern - Power of the Hilton name and performance advantage hiltonworldwide.com Hilton Worldwide

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41 MANAGEMENT COMPANIES THE 2014 WHO S WHO MARKET ALMANAC COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES Accor Canada Inc. Mississauga Ont. 4 1,029 Novotel, Sofitel Airline Hotels Ltd. Saskatoon Sask. 9 1,535 Ambassador Hotel & Conference Centre, Country Inn & Suites, Four Points by Sheraton, Hilton Garden Inn, Travelodge, Valhalla Inn Ashler Hospitality Corp. Surrey B.C Best Western, Cedars Inn, Executive Inn, Holiday Inn Atlific Hotels Montreal Que. 48 6,023 Acclaim Hotel, Best Western, Cambridge Suites, Clearwater Suite Hotel, Comfort Inn & Suites, Copper Point Resort, Courtyard by Marriott, Days Hotel/Inn & Suites, Econo Lodge, Element, Executive Suites Hotel & Resort, Fairfield Inn & Suites, Four Points by Sheraton, Franklin Suite Hotel, Hilton Garden Inn, Holiday Inn, Holiday Inn Express & Suites, Homewood Suites by Hilton, Hotel Carlingview, Hotel Indigo, Inn at the Quay, Lake Louise Inn, Magnolia Hotel & Spa, Marriott, Merit Hotel & Suites, Nomad Hotel & Suites, Nova Court Hotel, Prince George Hotel, Radisson Hotel & Suites, Radisson Plaza, Residence Inn by Marriott, Rosellen Suites, Saskatoon Inn Hotel & Conference Centre, Sheraton, Temple Gardens Hotel & Spa, TownePlace Suites by Marriott, Walnut Beach Resort, Westin, Whistler Village Inn & Suites, Wingate by Wyndham Bellstar Hotels & Resorts Inc. Calgary Alta Aspens at Kicking Horse, Beach Club Resort, Glacier Mountaineer Lodge, Kokanee Springs Resort, Palliser Lodge, Solara Resort & Spa, Residences at Spirit Ridge, Spirit Ridge Vineyard Resort & Spa Brock Hotels Oakville Ont Best Western, Comfort Inn, Marriott, Wyndham Canad Inns Winnipeg Man. 11 1,276 Canad Inns Carlson Rezidor Hotel Group Minnetonka Minn. 26 3,974 Country Inns & Suites by Carlson, Park Inn by Radisson, Radisson CK Atlantis Toronto Ont One King West Hotel & Residence Coast Hotels Vancouver B.C Coast Hotels Commune Hotels & Resorts San Francisco Calif Thompson Hotel Concord Hospitality Raleigh N.C. 12 1,687 Courtyard by Marriott, Crowne Plaza, Enterprises Company Four Points by Sheraton, Residence Inn by Marriott Crescent Hotels & Resorts Canada Toronto Ont Cambridge Hotel & Conference Centre, Four Points by Sheraton, Howard Johnson, Staybridge Suites Delta Hotels and Resorts Toronto Ont. 18 4,601 Delta Hotels and Resorts D.P. Murphy Hotels & Resorts Charlottetown P.E.I Dalvay by the Sea, Future Inns Hotel & Conference Centre, Hampton Inn & Suites, Holiday Inn Express & Suites, Lakeview Inn & Suites, Super 8, Stanhope Beach Resort & Conference Centre Executive Hotels & Resorts Vancouver B.C. 17 2,700 Executive Hotels & Resorts Four Seasons Hotels & Resorts Toronto Ont Four Seasons Hotels & Resorts hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 37

42 MANAGEMENT COMPANIES COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES FRHI Hotels & Resorts Toronto Ont ,986 Fairmont Hotels & Resorts, Sheraton Genesis Hospitality Inc. Brandon Man. 10 1,448 Best Western, Courtyard, The Royal Oak Inn & Suites, Residence Inn, Victoria Inn Hotel & Conference Centre Hilton Worldwide Inc. McLean Va. 7 2,119 Hilton Hotels & Resorts Hyatt Hotels Corporation Chicago Ill. 5 2,344 Hyatt Regency, Park Hyatt IHG (InterContinental Hotels Group) Atlanta Ga. 5 1,717 Holiday Inn Hotels & Resorts, InterContinental Hotels & Resorts, Staybridge Suites Interstate Hotels & Resorts Inc. Arlington Va Hilton, Westin Lakeview Management Incorporated Winnipeg Man Lakeview Hotels & Resorts Larco Hospitality Management Inc. Vancouver B.C Hilton Liverton Hotels International Inc. Toronto Ont The Hazelton, Metropolitan Hotels Marriott Hotels of Canada Mississauga Ont. 14 4,075 Courtyard, Marriott Hotels & Resorts, Renaissance Hotels & Resorts, Residence Inn, The Ritz-Carlton MasterBuilt Hotels Ltd. Calgary Alta Microtel Inn & Suites by Wyndham New Castle Hotels & Resorts Shelton Conn. 7 1,160 Digby Pines Golf Resort and Spa, Hampton Inn & Suites, Keltic Lodge Resort and Spa, Liscombe Lodge Resort and Conference Centre, Marriott Autograph Collection, Residence Inn, Westin Northampton Group Inc. Mississauga Ont. 15 1,761 Aloft, Best Western, Comfort Hotel, Country Inn, Country Inn & Suites, Holiday Inn, Holiday Inn Express, Quality Hotel, Quality Hotel & Suites, Quality Inn, Radisson, The Strathcona Hotel O Neill Hotels & Resorts Ltd. Vancouver B.C. 4 1,212 Coast Hotels, ResortQuest Whistler, Westin Pacrim Hospitality Services Inc. Bedford N.S. 40 4,424 Best Western, Candlewood Suites, Crowne Plaza, Dartmouth Oceanview Hotel, Days Inn & Suites, Embassy Suites Hotels, Four Points by Sheraton, Grander River Lodge, Hampton Inn & Suites by Hilton, Highliner Plaza Hotel & Conference Centre, Holiday Inn Express, Holiday Inn, Pomeroy Inn & Suites, Super 8, Travelodge Hotel, Wild Goose Lodge, Wingate by Wyndham Pan Pacific Hotels Group Singapore Singapore Pan Pacific Hotels & Resorts Rosdev Hotel Management Montreal Que Crowne Plaza, Holiday Inn Sandman Hotel Group Vancouver B.C. 46 7,987 Sandman Hotels, Inns & Suites, Sandman Signature Hotels & Resorts, Sutton Place Hotels Sequel Hotels & Resorts Huntsville Ont Gladstone Hotel, Touchstone Resort Silver Hotel Group Mississauga Ont. 18 3,081 Aloft, Best Western, Bond Place Hotel, Country Inn & Suites, Delta Hotels & Resorts, Hilton, Hilton Garden Inn, Holiday Inn Express, Hotel Victoria, Park Inn & Suites, Quality Inn, Radisson, Sheraton, Strathcona Hotel 38 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

43 THE 2014 WHO S WHO MARKET ALMANAC COMPANY CITY PROV. /STATE CANADIAN ROOMS AFFILIATES PROPERTIES SilverBirch Hotels & Resorts Vancouver B.C. 18 3,851 Best Western, DoubleTree by Hilton, Fairfield Inn & Suites, Hampton Inn by Hilton, Harbour Towers Hotel and Suites, Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton, Hotel Tadoussac, Lethbridge Lodge, Quality Hotel, Radisson, Ramada, Red Deer Lodge, Residence Inn by Marriott, TownePlace Suites by Marriott Skyline Hotels & Resorts Toronto Ont. 5 1,050 Cosmopolitan Hotel, Deerhurst Resort, Horseshoe Resort, Omni King Edward Hotel, Pantages Hotel Starwood Hotels & Resorts Stamford Conn. 6 3,074 W Hotels, Westin Worldwide Inc. Vista Group of Companies Kitchener Ont Crowne Plaza, Delta, Holiday Inn, Radisson Westmont Hospitality Group Mississauga Ont ,300 Best Western, Comfort Inn, Comfort Suites, Delta, Fairmont, Hilton, Hilton Garden Inn, Hilton Suites, Holiday Inn, Holiday Inn Express, Homewood Suites, Pan Pacific, Quality, Radisson, Ramada, Sheraton, Travelodge, Staybridge Suites, Westin Wyndham Hotel Group Parsippany N.J Tryp by Wyndham WE HAVE THE FUTURE OF MOBILITY LOCKED IN. In the not-so-distant future, your guests will rate their stay on how much you let them do on the go. Fortunately, Kaba is well ahead of the mobility curve. Plus, our mobile functionality is built on the security backbone you ve grown to trust. It s more than mobility without limits. It s security without compromise. Ilco Saflok Kaba Ilco Inc, 2014, all rights reserved. Patents pending and protected.

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45 MANAGEMENT COMPANIES DIRECTORY THE 2014 WHO S WHO MARKET ALMANAC Accor Canada Inc Hurontario St. Mississauga, ON L5B 1P3 VP: Jeffrey Schagren Director of Finance: Robert Gauthier (905) robert.gauthier@accor.com accor.com Airline Hotels Ltd th Ave. S. Saskatoon, SK S7K 1N1 President: Betty Anne Latrace-Henderson COOs: Dan Folk and Jaret Waddell (306) airlinehotels.ca Ashler Hospitality Corporation Ave. Surrey, BC V4A 8S8 President: Stewart Instance (604) service@ashlerhotels.ca ashlerhotels.ca Atlific Hotels 250 Saint-Antoine W., Ste. 400 Montreal, QC H2Y 0A3 EVP: Robert Chartrand SVP, Operations: Philippe Gadbois (514) pgadbois@atlific.com atlific.com Bellstar Hotels & Resorts Inc Macleod Trail S., Ste. 401 Calgary, AB T2H 0M2 CEO: Dale Hodgson (403) bellstar.ca Brock Hotels 1400 Cornwall Rd., Ste. 13 Oakville, ON L6J 7W5 President: Paresh Raja (905) praja@brockhotels.com Canad Inns 930 Jefferson Ave., Third Floor Winnipeg, MB R2P 1W1 Executive Chair: Leo Ledohowski President: Lea Ledohowski (204) canadinns.com Carlson Rezidor Hotel Group 701 Carlson Parkway, MS 8254 Minnetonka, MN COO: David Berg (763) carlsonrezidor.com CK Atlantis Ltd. 1 King St. W., Ste Toronto, ON M5H 1A1 President: Kosta Tomazos VP: Carmen Villarin (416) ktomazos@ckatlantis.com ckatlantis.com Coast Hotels 1090 West Georgia St., Ste. 900 Vancouver, BC V6E 3V7 President: Robert Pratt Executive Director, Brand Development: Mark Hope (604) m.hope@coasthotels.com coasthotels.com Commune Hotels & Resorts 530 Bush St., Ste. 501 San Francisco, CA CEO: Niki Leondakis (415) communehotels.com Concord Hospitality Enterprises Company Common Oaks Dr. Raleigh, NC President: Mark Laport SVP, Business Development: Grant Sabroff (919) g.sabroff@concordhotels.com concordhotels.com Crescent Hotels & Resorts Canada 552 Wellington St. W., Ste Toronto, ON M5V 2V5 EVP, Business Development: Tony Cohen (416) tcohen@chrco.com chrco.ca Delta Hotels and Resorts 77 King St. W., Ste Toronto, ON M5K 1G8 President & CEO: Ken Greene (416) deltahotels.com D.P. Murphy Hotels & Resorts 250 Brackley Point Rd. Charlottetown, PE C1A 6Y9 President: Danny Murphy (902) dmurphy@dpminc.com dpmurphyhotelsandresorts.com Executive Hotels & Resorts 1080 Howe St., Eighth Floor Vancouver, BC V6Z 2T1 President: Salim Sayani (604) executivehotels.net Four Seasons Hotels & Resorts 1165 Leslie St. Toronto, ON M3C 2K8 President & CEO: Allen Smith President, Hotel Operations, Americas: Chris Hunsberger (416) fourseasons.com FRHI Hotels & Resorts 155 Wellington St. W., Ste Toronto, ON M5V 0C3 President: Michael Glennie (416) frhi.com Genesis Hospitality Inc Victoria Ave. Brandon, MB R7B 2R4 Executive President: Kevin Swark (204) kevins@vicinn.com genesishospitality.ca Hilton Worldwide Inc Jones Branch Dr., Sixth Floor McLean, VA President: Christopher J. Nassetta Executive Director, Canada: Vito Curalli (905) vito.curalli@hilton.com hiltonworldwide.com Hyatt Hotels Corporation 71 South Wacker Dr. Chicago, IL President: Mark S. Hoplamazian (312) hyatt.com IHG (InterContinental Hotels Group) 3 Ravinia Dr., Ste. 100 Atlanta, GA Chief Development Officer, The Americas: Joel Eiseman (770) Director, Franchise Sales & Development, Canada: Stuart Laurie (905) stuart.laurie@ihg.com ihg.com Interstate Hotels & Resorts Inc North Fairfax Dr., Ste. 500 Arlington, VA CEO: Jim Abrahamson (703) interstatehotels.com Lakeview Management Incorporated 185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit (204) admin@lakeviewhotels.com lakeviewhotels.com Larco Hospitality Management Inc. 100 Park Royal, Ste. 300 West Vancouver, BC V7T 1A2 VP: Jim Nesbitt (604) jnesbitt@larco.ca larcohospitality.com Liverton Hotels International Inc. 108 Chestnut St. Toronto, ON M5G 1R3 President: Henry Wu (416) hwu@metropolitan.com metropolitan.com Marriott Hotels of Canada 2425 Matheson Blvd. E., Ste. 100 Mississauga, ON L4W 5K4 SVP, Lodging Development, Canada: Michael Beckley VP, Lodging Development, Canada: Manlio Marescotti (905) manlio.marescotti@marriott.com marriottdevelopment.com MasterBuilt Hotels Ltd th St. S.W., Ste. 200 Calgary, AB T2R 0C4 COO: Eric Watson (403) info@masterbuilthotels.com masterbuilthotels.com New Castle Hotels & Resorts 2 Corporate Dr. Shelton, CT President: Gerald P. Chase VP: Bryan M. Woodhouse (203) newcastlehotels.com Northampton Group Inc Matheson Blvd. E., Ste. 212 Mississauga, ON L4W 5A8 President: Vinod Patel VP: Narendra Patel (905) nhgi.com O Neill Hotels & Resorts Ltd. 401 West Georgia St., Ste Vancouver, BC V6B 5A1 President: John O Neill VPs: Chris Cameron, Bruce Pittet, Rachel Thomas and Russ Friesen (604) joneill@oneillhotels.com oneillhotels.com hoteliermagazine.com OCTOBER/NOVEMBER 2014 HOTELIER 41

46 THE 2014 WHO S WHO MARKET ALMANAC ARCHITEC Pacrim Hospitality Services Inc. 30 Damascus Rd., Ste. 201 Bedford, NS B4A 0C1 CEO: Glenn Squires (902) gsquires@pacrimhospitality.com pacrimhospitality.com Pan Pacific Hotels Group 7500A Beach Rd. # The Plaza Singapore President & CEO: Bernold O. Schroeder (65) pphg.com Rosdev Hotel Management 7077 du-parc Ave., Ste. 600 Montreal, QC H3N 1X7 President: Michael Rosenberg VP, Operations & Development: Andrew Bougadis (514) abougadis@rosdev.com rosdev.com Sandman Hotel Group 1755 West Broadway, Ste. 310 Vancouver, BC V6J 4S5 Chairman & CEO: Tom Gaglardi President & COO: Taj Kassam (604) sandmanhotels.ca Sequel Hotels & Resorts 35 Glenwood Dr. Huntsville, ON P1H 1B6 President & CEO: Anne Larcade (705) alarcade@sequelhotels.com sequelhotels.com Silver Hotel Group 5830 Campus Rd. Mississauga, ON L4V 1G2 President: Deepak Ruparell Director: Melissa French (905) mfrench@silverhotel.ca silverhotelgroup.com SilverBirch Hotels & Resorts 1030 West Georgia St., Ste Vancouver, BC V6E 2Y3 President & CEO: Steve Giblin (604) silverbirchhotels.com Skyline Hotels & Resorts 90 Eglinton Ave. E., Ste. 800 Toronto, ON M4P 2Y3 President & CEO: Kevin Toth (416) skylinehotelsandresorts.com Starwood Hotels & Resorts Worldwide Inc. 123 Queen St. W. Toronto, ON M5H 2M9 President & CEO: Frits van Paasschen (203) Senior Director Development, Canada: Scott T. Duff (416) scott.duff@starwoodhotels.com starwoodhotels.com Vista Group of Companies 55 King St. W., Ste. 801 Kitchener, ON N2G 4W1 CEO: Amin S. Visram (519) amin@vistahospitality.com vistahospitality.com Westmont Hospitality Group 5090 Explorer Dr., Ste. 700 Mississauga, ON L4W 4T9 President: Anthony Messina (905) whg.com Wyndham Hotel Group 22 Sylvan Way Parsippany, NJ President & CEO: Geoff Ballotti EVP, Development: Gus Stamoutsos (973) hotelfranchise@wyn.com wyndhamhotelgroup.com ARCHITECTS & DESIGNERS II By IV Design Associates Inc. 77 Mowat Ave., Ste. 109 Toronto, ON M6K 3E3 Principals: Dan Menchions and Keith Rushbrook (416) design@iibyiv.com iibyiv.com 360 VOX 2001 University St., Ste. 400 Montreal, QC H3A 2A6 President: Robin Conners CFO: Colin Yee (514) rconners@360vox.com 360vox.com BBA Design Consultants Inc West 4th Ave. Vancouver, BC V6R 1N6 Principal: Sharon Bortolotto (604) bba@bba-design.com bba-design.com Bind Architecture 4305 Fairview St., Ste. 139 Burlington, ON L7L 6E8 Principal & Architect: Jeremiah Edmonds (905) jedmonds@bindarch.ca bindarch.ca Chamberlain Architect Services Limited 5096 South Service Rd., Ste. 103 Burlington, ON L7L 5H4 President: Adrian Mauro (905) mcamacho@chamberlainipd.com chamberlainipd.com Chase International Consultants in Design Inc Lakeshore Blvd. W. Toronto, ON M8V 1J5 President: Ava Janikowski (416) ava@chasearchitecture.com chasearchitecture.com Cricket Design Company Inc. 708 Gerrard St. E. Toronto, ON M4M 1Y3 Principal: Chris Hannah (416) server@cricketdesign.ca cricketdesign.ca Design Link International Inc. 46 King St. W., Ste. 204 Dundas, ON L9H 1T8 Principal: Christine Link (905) info@designlink.ca designlink.ca The Gettys Group 55 West Wacker Dr., Fourth Floor Chicago, IL President & COO: Andrew J. Fay Chairman & CEO: Roger G. Hill II (312) info@gettys.com gettys.com Hager Design International Inc West Broadway, Ste. 306 Vancouver, BC V6J 1Y6 President: Doris Hager (604) info@hagerinc.com hagerinc.com HCA Architecture 191 Eglinton Ave. E., Ste. 201 Toronto, ON M4P 1K1 Principal: Harry Christakis (416) info@hca.ca hca.ca Hirschberg Design Group Inc. 334 Queen St. E. Toronto, ON M5A 1S8 President: Martin Hirschberg (416) martin@hirschbergdesign.com hirschbergdesign.com HOK Canada 720 King St. W., Ste. 505 Toronto, ON M5V 2T3 Managing Principal, Canada: Duncan Broyd (416) duncan.broyd@hok.com hok.com IBI Group Architects 95 St. Clair Ave. W., Ste. 200 Toronto, ON M4V 1N6 Director: Sol Wassermuhl (416) sol.wassermuhl@ibigroup.com ibigroup.com Lemay Michaud 742 William St. Montreal, QC H3C 1P1 Senior Partners: Alain Lemay and Viateur Michaud (514) montreal@lemaymichaud.com lemaymichaud.com Mackay Wong 99 Blue Jays Way, Ste. 200 Toronto, ON M5V 9G9 Presidents: Gordon Mackay and Ron Wong (416) studio@mackaywong.com mackaywong.com Moncur Design Associates Inc. 672 Dupont St., Ste. 301 Toronto, ON M6G 1Z6 President: Robynne Moncur (416) info@moncur.ca moncur.ca Patricia McClintock & Associés Inc Saint-Ambroise, Ste. 217 Montreal, QC H4C 2E1 President: Patricia McClintock (514) patricia@pmadesign.com pmadesign.com 42 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

47 T & DESIGNERS/CERTIFIED VALUATION CONSULTANTS DIRECTORY Quadrangle Architects Limited 901 King St. W., Ste. 701 Toronto, ON M5V 3H5 Principal: Les Klein (416) quadrangle.ca Royal Design Inc Gorham St., Ste. 10 Newmarket, ON L3Y 8Z1 President: Jolanta Lukus (905) royaldesign.ca Squarefoot Design Inc. 29 Fraser Ave., Ste. 1 Toronto, ON M6K 1Y7 President: Steve Forler (416) sfd@squarefootdesign.com squarefootdesign.com Stantec 111 Dunsmuir St., Ste Vancouver, BC V6B 6A3 President: Bob Gomes (604) askstantec@stantec.com stantec.com Turner Fleischer Architects Inc. 67 Lesmill Rd. Toronto, ON M3B 2T8 Partners: Peter Turner and Russell Fleischer (416) toronto@turnerfleischer.com turnerfleischer.com Walker Lawson Interior Design Inc th Ave. S.W., Ste. 203 Calgary, AB T2R 1J7 Principal: Jane Lawson (403) janel@walkerlawson.com walkerlawson.com WGD Architects Inc. 250 The Esplanade, Ste. 302 Toronto, ON M5A 1J2 Principal: Brian Gregersen (416) briangregersen@wgdarchitects.com wgdarchitects.com WZMH Architects 95 St. Clair Ave. W., Ste Toronto, ON M4V 1N6 Principal: Carl Blanchaer (416) wzmhtor@wzmh.com wzmh.com Yabu Pushelberg 55 Booth Ave. Toronto, ON M4M 2M3 Principals: George Yabu and Glenn Pushelberg (416) infoto@yabupushelberg.com yabupushelberg.com Zeidler BKDI Architects 640 8th Ave. S.W. Calgary, AB T2P 1G7 Principals: Michael Cojocar, Ross Roy and Martin Veenhoven (403) info@zeidler.bkdi.com bkdi.com Zeidler Partnership Architects 315 Queen St. W. Toronto, ON M5V 2X2 Principal: Don Vetere (416) info@zeidler.com zeidlerpartnership.com CERTIFIED VALUATION CONSULTANTS CBRE Hotels 145 King St. W., Ste. 600 Toronto, ON M5H 1J8 VP, Valuations & Advisory: Brian Flood (416) brian.flood@cbre.com Associate Director, Valuations & Advisory: Cindy N. Schoenauer (604) x5535 cindy.schoenauer@cbre.com cbrehotels.com Colliers International Hotels 1 Queen St. E., Ste Toronto, ON M5C 2Z2 Executive Managing Director: Alam Pirani (416) alam.pirani@colliers.com colliershotels.com Cushman & Wakefield 33 Yonge St., Ste Toronto, ON M5E 1S9 VP & Practice Leader, Hospitality & Gaming Group: Charles Suddaby (416) charles.suddaby@ca.cushwake.com cushwake.com Horwath HTL Toronto 552 Wellington St. W., Ste Toronto, ON M5V 2V5 President: Joel Rosen (416) horwath@hhgi.com horwathhtl.ca hoteliermagazine.com

48 THE 2014 WHO S WHO MARKET ALMANAC HVS Canada - Toronto 6 Victoria St. Toronto, ON M5E 1L4 Managing Director: Monique Rosszell (416) mrosszell@hvs.com hvs.com Municipal Property Assessment Corp. (Ontario) 1340 Pickering Parkway, Ste. 101 Pickering, ON L1V 0C4 (905) mpac.ca Paul Martin and Company Ltd. 63 Trent Dr. Campbellford, ON K0L 1L0 President: Paul Martin (705) paulmartin-co@msn.com paulmartincompanyltd.com PKF Consulting Canada 30 St. Patrick St., Eighth Floor Toronto, ON M5T 3A3 Directors: David Larone, Brian Stanford and Fran Hohol (416) pkftoronto@pkfcanada.com (604) pkfvancouver@pkfcanada.com pkfcanada.com CONSTRUCTION COMPANIES The Byng Group 511 Edgeley Blvd., Unit 2 Vaughan, ON L4K 4G4 CEO: Frank Settino (905) thebynggroup.com Chamberlain Construction Services Limited 5096 South Service Rd., Ste. 103 Burlington, ON L7L 5H4 President: Adrian Mauro (905) mcamacho@chamberlainipd.com chamberlainipd.com GUPM Construction Managers 35 Crawford Cres. Campbellville, ON L0P 1B0 President & CEO: Gary Ulias (905) gary@gupm.ca gupm.ca Houston Construction Ltd. 11 Cidermill Ave., Unit 6 Concord, ON L4K 4B6 President: Peter D Amato (905) pdamato@hclgroup.com hclgroup.com Optimus Building Corporation Ave. S.E., Second Floor Calgary, AB T2G 5N9 (403) obc.com Penalta Group Limited 521 North Service Rd. E. Oakville, ON L6H 1A5 President: Terry Wallace (905) terry@penaltagroup.com penaltagroup.com Ross-Clair Contractors 25 Curity Ave. Toronto, ON M4B 3M2 President: Sean Richardson (416) information@ross-clair.com ross-clair.com Stahle Construction 77-C Edwin St. Kitchener, ON N2H 4N7 VP: Jesse Buchan (519) jesse@stahlecon.com stahlecon.com SunOne Developments Inc. 401 West Georgia St., Ste Vancouver, BC V6B 5A1 President: John O Neill VPs: Chris Cameron, Rachel Thomas and Russ Friesen (604) joneill@oneillhotels.com sunonedevelopments.com 44 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

49 Royal Design s MISSION is dedication to providing complete interior design services, exceeding the expectations of our clients and an overall commitment to achieving a professional signature interior Through innovation interior design, we impact lives by collaborating with clients, and thus, we create environments that inspire pride. We believe it is what s inside that counts. INTERIOR DESIGN PROJECT MANAGEMENT PROCUREMENT VISUAL ARTS DÉCOR & FLORAL CALL US FOR YOUR NEXT HOSPITALITY PROJECT! TEL: WEBSITE: CONGRATULATIONS TO HILTON ON THEIR 100TH LOCATION IN CANADA!

50 THE 2014 WHO S WHO MARKET ALMANAC CONSULTANTS 360 VOX 2001 University St., Ste. 400 Montreal, QC H3A 2A6 President: Robin Conners CFO: Colin Yee (514) rconners@360vox.com 360vox.com Above the Line Solutions 91 Starwood Rd. Thornhill, ON L4J 9C9 President: Jason Cheskes (416) info@abovethelinesolutions.com abovethelinesolutions.com BDO Canada LLP 36 Toronto St., Unit 600 Toronto, ON M5C 2C5 CEO: Keith Farlinger (416) national@bdo.ca bdo.ca Cameron Hawkins & Associates Inc Concession 10, R.R. 1 Berkeley, ON N0H 1C0 President: Cameron Hawkins (416) cameron.hawkins@sympatico.ca cameronhawkins.com CBRE Hotels 145 King St. W., Ste. 600 Toronto, ON M5H 1J8 VP, Valuations & Advisory: Brian Flood (416) brian.flood@cbre.com Associate Director, Valuations & Advisory: Cindy N. Schoenauer (604) x5535 cindy.schoenauer@cbre.com cbrehotels.com Chase International Consultants in Design Inc Lakeshore Blvd. W. Toronto, ON M8V 1J5 President: Ava Janikowski (416) ava@chasearchitecture.com chasearchitecture.com Chemistry Consulting Group 1207 Douglas St., Ste. 400 Victoria, BC V8W 2E7 Principal: Frank Bourree (250) f.bourree@chemistryconsulting.ca chemistryconsulting.ca Colliers International Hotels 1 Queen St. E., Ste Toronto, ON M5C 2Z2 Executive Managing Director: Alam Pirani (416) alam.pirani@colliers.com colliershotels.com Conference Board of Canada 255 Smyth Rd. Ottawa, ON K1H 8M7 (613) conferenceboard.ca Deloitte National Office 2 Queen St. E., Ste Toronto ON M5C 3G7 (416) deloitte.ca Full House Franchise Systems Ltd South Sheridan Way, Ste. 101 Oakville, ON L6J 7L7 President: Glen A. Blake VP: Louis Jaketic (905) fs@franserve.ca fhfsl.ca The Gettys Group 55 West Wacker Dr., Fourth Floor Chicago, IL President & COO: Andrew J. Fay Chairman & CEO: Roger G. Hill II (312) info@gettys.com gettys.com Grant Thornton LLP National Office 50 Bay St., 12th Floor Toronto, ON M5J 2Z8 (416) grantthornton.ca Group Lockhart Inc. 195 Dufferin Ave., Ste. 450 London, ON N6A 1K7 President: James Lockhart (519) jlockhart@grouplockhart.com grouplockhart.com HLT Advisory 370 King St. W., Ste. 604 P.O. Box 24 Toronto, ON M5V 1J9 Managing Director: Lyle Hall (416) lylehall@hlta.ca hlta.ca Horwath HTL Toronto 552 Wellington St. W., Ste Toronto, ON M5V 2V5 Contact: Joel Rosen (416) horwath@hhgi.com horwathhtl.ca Paul Martin and Company Ltd. 63 Trent Dr. Campbellford, ON K0L 1L0 President: Paul Martin (705) paulmartin-co@msn.com paulmartincompanyltd.com PKF Consulting Canada 30 St. Patrick St., Eighth Floor Toronto, ON M5T 3A3 Directors: David Larone, Brian Stanford and Fran Hohol (416) pkftoronto@pkfcanada.com (604) pkfvancouver@pkfcanada.com pkfcanada.com PricewaterhouseCoopers Canada Head Office PwC Tower 18 York St., Ste Toronto, ON M5J 0B2 (416) pwc.com Stantec 111 Dunsmuir St., Ste Vancouver, BC V6B 6A3 President: Bob Gomes (604) askstantec@stantec.com stantec.com Stem Consulting & Marketing Inc. 51 Glenmore Rd. Toronto, ON M4L 3M2 Principal: Eva Gutsche (416) info@stemconsulting.com stemconsulting.com Syer Hospitality Group Inc Riverbank Way Oakville, ON L6H 6X1 President: Theresa Syer VP: Todd Syer (905) info@syerhospitality.com syerhospitality.com HOTEL BROKERS CBRE Hotels 145 King St. W., Ste. 600 Toronto, ON M5H 1J8 EVP, Brokerage Services: Bill Stone (416) bill.stone@cbre.com VP, Brokerage Services: Deborah Borotsik (416) deborah.borotsik@cbre.com Director, Eastern Canada, Brokerage Services: Luke Scheer (416) luke.scheer@cbre.com Director, Western Canada, Brokerage Services: Mark Sparrow (604) mark.sparrow@cbre.com cbrehotels.com Colliers International Hotels 1 Queen St. E., Ste Toronto, ON M5C 2Z2 Executive Managing Director: Alam Pirani (416) alam.pirani@colliers.com colliershotels.com Cushman & Wakefield 33 Yonge St., Ste Toronto, ON M5E 1S9 VP & Practice Leader, Hospitality & Gaming Group: Charles Suddaby (416) charles.suddaby@ca.cushwake.com cushwake.com Newmark Knight Frank Devencore National Office 800 René-Lévesque Blvd. W., Ste. 900 Montreal, QC H3B 1X9 President & CEO: Jean Laurin (514) jlaurin@devencorenkf.com Paramount Lodging Advisors 939 West North Ave., Ste. 750 Chicago, IL Senior Managing Director & Chairman: Daniel Beider (312) dbeider@paramountlodging.com paramountlodging.com Paul Martin Real Estate Brokerage 63 Trent Dr. Campbellford, ON K0L 1L0 Broker of Record: Paul Martin (705) paulmartin-co@msn.com paulmartincompanyltd.com 46 OCTOBER/NOVEMBER 2014 HOTELIER hoteliermagazine.com

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52 THE 2014 WHO S WHO MARKET ALMANAC RBC Capital Markets Real Estate Group 1 Place Ville-Marie, Ste. 300 Montreal, QC H3B 4R8 Managing Directors: Jean-Charles Angers and Armand Des Rosiers (514) rbccm.com Tyne Hospitality Services Limited 5215 Keith Rd. Vancouver, BC V7W 2M9 President: Angus Wilkinson (604) awilkins@tynehospitality.com tynehospitality.com HOTEL LODGING REITS American Hotel Income Properties REIT LP 401 West Georgia St., Ste Vancouver, BC V6B 5A1 CEO: Robert F. O Neill EVP: Robert Hibberd (604) info@ahipreit.com ahipreit.com Host Hotels & Resorts Inc Rockledge Dr., Ste Bethesda, MD President & CEO: W. Edward Walter (240) hosthotels.com InnVest REIT 5090 Explorer Dr., Ste. 100 Mississauga, ON L4W 4T9 CEO: Anthony Messina Managing Director: Edward Pitoniak (905) innvestreit.com Lakeview Hotel Investment Trust Corporation 185 Carlton St., Ste. 600 Winnipeg, MB R3C 3J1 President: Keith Levit (204) admin@lakeviewhotels.com lakeviewhotels.com PURCHASING COMPANIES 360 VOX 2001 University St., Ste. 400 Montreal, QC H3A 2A6 President: Robin Conners CFO: Colin Yee (514) rconners@360vox.com 360vox.com Avendra, LLC 702 King Farm Blvd., Ste. 600 Rockville, MD President & CEO: Wolfram Schaefer (301) info@avendra.com avendra.com Best Western International 6557 Mississauga Rd., Unit D Mississauga, ON L5N 1A6 Director of Supply: Priscilla Nesbitt (905) priscilla.nesbitt@bestwestern.com bestwestern.com Foodbuy Canada 5560 Explorer Dr., Ste. 102 Mississauga, ON L4W 5M3 Director: Jennifer Trafford (905) info@foodbuy.ca foodbuy.ca The Gettys Group 55 West Wacker Dr., Fourth Floor Chicago, IL President & COO: Andrew J. Fay Chairman & CEO: Roger G. Hill II (312) info@gettys.com gettys.com Preferred Alliance Group Systems Ltd South Sheridan Way, Ste. 101 Oakville, ON L6J 7L7 President: Glen A. Blake VP: John Dell elce (905) pag@preferredalliancegroup.ca preferredalliance.ca Realstar Hospitality Corp. 77 Bloor St. W., Ste Toronto, ON M5S 1M2 President & COO: Irwin M. Prince (416) irwin.prince@realstarhospitality.com realstargroup.com/hospitality SOURCES OF FUNDING 360 VOX 2001 University St., Ste. 400 Montreal, QC H3A 2A6 President: Robin Conners CFO: Colin Yee (514) rconners@360vox.com 360vox.com BDC (Business Development Bank of Canada) 5 Place Ville Marie, Ste. 400 Montreal, QC H3B 5E7 President & CEO: Jean-René Halde (877) bdc.ca CMLS Financial Ltd. 145 Wellington St. W, Toronto, ON M5J 1H8 CEO: Chris Brossard VP, Business Development: Harley Gold (416) harley.gold@cmls.ca cmls.ca GE Capital - Franchise 2300 Meadowvale Blvd., Ste. 111 Mississauga, ON L5N 5P9 Account Manager: Ian Ricci (905) ian.ricci@ge.com

53 COMING IN DECEMBER THE PINNACLE AWARDS + LABOUR-RETENTION STRATEGIES + MEETINGS & CONFERENCE SPACES + LAUNDRY & LINENS + ENTERTAINMENT SYSTEMS Who will be the next featured Icon & Innovator? SAVE THE DATE Icons & Innovators Breakfast Speaker Series PRESENTED BY April 28, 2015 Toronto Region Board of Trade FOR CLEAN AND WELCOMING HOSPITALITY FACILITIES. EVERY DAY. Supervision and Support Staff room attendants- housemen - front desk attendants - valet parking concierges doormen - telephonists Public and Service Area Cleaning General Maintenace Specialized Services carpet windows - upholstery Human Resources Management veronique.chartier@gdiservices.ca 20 offices across Canada gdiservices.ca

54 THE 2014 WHO S WHO MARKET ALMANAC GE Capital - Franchise Finance 1250 René Lévesque Blvd. W., Ste Montreal, QC H3B 4W8 SVP: Edward Khediguian (514) edward.khediguian@ge.com gecapital.ca GE Capital Real Estate 123 Front St. W., Ste. 800 P.O. Box 36 Toronto, ON M5J 2M2 Managing Director: Scott Rowland (416) gecapitalrealestate.com Global Edge Investments 552 Wellington St. W., Ste Toronto, ON M5V 2V5 President: Anthony Cohen (416) info@globaledgeinvestments.com globaledgeinvestments.com Hotel Capital Advisers Inc. 60 East 42nd St., Ste. 962 New York, NY President: Chuck Henry (212) chuck@hcadvisers.com Morguard Investments Ltd. 55 City Centre Dr., Ste. 800 Mississauga, ON L5B 1M3 Chairman & CEO: Rai Sahi (905) rsahi@morguard.com morguard.com National Bank of Canada 1155 Metcalfe St. Montreal, QC H3B 4S9 (514) nbc.ca RBC Royal Bank 20 King St. W., Main Floor Toronto, ON M5H 1C rbc.com REH Capital Partners, LLC 401 East Las Olas Blvd., Ste Fort Lauderdale, FL CEO: Francis J. Nardozza (954) fnardozza@rehcp.com rehcp.com Ross Ventures Ltd. 231 Saunders St. Fredericton, NB E3B 1N5 Chairman: Jim Ross (506) rvl.ca RoyNat Capital Scotia Plaza 40 King St. W., 26th Floor Toronto, ON M5H 1H1 (416) info@roynat.com roynat.com Scotiabank Corporate Banking 40 King St. W., 62nd Floor Toronto, ON M5W 2X6 Managing Director, Head of Corporate Banking: Bob Finlay (416) scotiabank.com TD Bank Group 66 Wellington St. W., 39th Floor Toronto, ON M5K 1A2 VP, Commercial Mortgage Group: Bill Schwan (416) william.schwan@td.comtd.com

55 CELEBRATING 25 YEARS OF EXCELLENCE Do you want to reach and influence the leaders in Canada s hotly competitive hotel industry? Then you should advertise in Hotelier, Canada s most authoritative industry magazine. While others may lay claim to the Hotelier moniker, there s only one Hotelier! It s national (More than 10,000 subscribers and more than 45,000 readers) It s authoritative (Anticipated and trusted by the industry s leaders) It s audited (Third-party CCAB audit ensures we reach who we say we reach) It s trusted (Readers take action on what they read) It has integrity (We walk the talk) It has longevity in the field (It s been around since 1989). Since 1989, Hotelier has been covering happenings in Canada s $18-billion industry. Our coverage of the hotel industry is unparalleled and unrivalled. We write about the news that matters to the industry from topics of interest to profiles on the movers and shakers in the industry, to controversial issues that are making headlines. Published eight times a year, Hotelier gives advertisers a unique opportunity to reach the industry s decision makers, those who make the purchasing decisions. After 25 years of covering Canada s vibrant hotel industry, we have created a comprehensive database of 10,000 decision makers who demand a publication that puts their needs first. For more information contact: Rosanna Caira, Editor and Publisher rcaira@kostuchmedia.com Phone: ex 224 To book an ad or request rates contact: Brenda James at bjames@kostuchmedia.com

56 THE 26 th ANNUAL PINNACLE AWARDS 26 WHERE THE INDUSTRY COMES TOGETHER TO CELEBRATE EXCELLENCE Last year, more than 500 industry executives came together in December to celebrate excellence. This year, on Dec. 5, at Toronto s Fairmont Royal York Hotel, Rosanna Caira and the KML team will host the 26th Annual Pinnacle Awards, bringing together leaders from a wide spectrum of sectors in the foodservice and hospitality industry to celebrate achievement. Awards will be presented in five categories for Foodservice and Hospitality including (Company of the Year, Western Canada; Company of the Year, Eastern Canada; Independent Restaurateur; Chef of the Year; and Supplier of the Year) and four categories for Hotelier (Company of the Year, National and Regional; Hotelier of the Year; and Supplier of the Year). Additionally, KML will also be presenting the newly minted Rosanna Caira Lifetime Achievement Award to a shining industry luminary. DEC. 5, 2014 THE FAIRMONT ROYAL YORK RECEPTION AT 11:00 a.m. FOLLOWED BY LUNCH AND AWARDS PRESENTATION HOSTED BY Rosanna Caira Kostuch Media Limited Michael Bonacini O&B Restaurants