HAIMARK, LTD. introducing the R.V. GANGES VOYAGER LAUNCHING JANUARY P R E V I E W B R O C H U R E

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1 introducing the R.V. GANGES VOYAGER LAUNCHING JANUARY P R E V I E W B R O C H U R E HAIMARK, LTD. luxury expeditions along the rivers of asia

2 E X P E R I E N C E T H E W O R L D O F

3 GANGES VOYAGER Dear Travel Partner, India: Full of mystery, enchantment, intrigue and beauty in every direction. It's all here... in the ornate Hindu temples, the vivid sarees you pass on the street, and the warm, gracious smiles that greet at every pass. India and the lower Ganges River is simply a magical destination that Haimark is proud to introduce to avid travelers. Whether you are an experienced river cruiser, or this is your maiden voyage, Haimark invites you on this luxury expedition along the holy river known as the Mother Ganga. Welcome aboard! Tom Markwell Tom Markwell Managing Partner, Sales & Marketing HAIMARK, LTD. luxury expeditions along the rivers of asia H A I M A R K, L T D. G A N G E S 1

4 Haimark is proud to introduce the all-suite R.V. Ganges Voyager launching in January Exquisite and ever-changing, watch the tapestry of life along the Ganges River unfold before your very eyes in sublime comfort and elegance aboard the Ganges Voyager. HAIMARK, LTD. luxury expeditions along the rivers of asia 2 H A I M A R K, L T D. G A N G E S

5 HAIMARK, LTD. luxury expeditions along the rivers of asia The world s most luxurious expedition riverships. Haimark introduces the first luxury vessel of its kind in India. The 28-suite RV Ganges Voyager transports you in comfort and luxury to places rarely seen by Westerners in incomparable style. GOVERNOR S LOUNGE The inviting Governor's Lounge is a wonderful venue for gathering with fellow guests at the end of your travel day to share stories and talk about your incredible experiences. Enjoy handcrafted cocktails, fine wines, and on-board entertainment in a relaxing environment a fitting end to a perfect day on-board your home on the Ganges. EAST INDIA DINING ROOM A tribute to the incredibly flavorful cuisine of India, The East India Dining Room delivers one sumptuous meal after another throughout your journey. Our Culinary Director, Chef Jorg Penneke creates daily menus that provide both regional and Western selections to please every palate. H A I M A R K, L T D. G A N G E S 3

6 SUN DECK Chaise lounges and comfortable, shaded, seating areas abound on the sun deck. Our attentive staff is always available to offer a cool beverage, whether you prefer fresh-squeezed juice while watching an incredible sunrise, or a favorite cocktail while photographing a dramatic sunset. 4 H A I M A R K, L T D. G A N G E S

7 R. V. G A N G E S V O Y A G E R SPA The Voyager Spa is an oasis to relax, rejuvenate and truly pamper yourself. Guests may enjoy a variety of both regional Indian and Western spa treatments utilizing all-natural products all while enjoying the serenity of the passing landscape. FITNESS CENTER Guests may embark on a journey of wellness and rejuvenation with the Voyager's on-board Fitness Centre. State-of-the-art equipment and a panoramic view of the landscape provide a perfect venue to stay healthy and happy throughout your sojourn. H A I M A R K, L T D. G A N G E S 5

8 ACCOMMODATIONS Accommodations aboard the Ganges Voyager embody the grace and style of the British colonial era, incorporating modern conveniences and luxuries that rival the finest hotels of India. Spacious, wellappointed suites provide individual climate control, flat-screen television with on-demand movie system, spa quality robes, slippers and bath amenities, daily housekeeping with turndown service, fine bed linens, premium mattresses, duvets, your choice of pillows, and daily, international news. MAHARAJA SUITE MAHARAJA SUITE BATH MAHARAJA SUITE Located forward on the upper deck, the Maharaja Suite is the most luxurious and spacious suite aboard, offering more than 400-square-feet of living space. With only one on board, this truly one-of-a-kind suite features floor-to-ceiling glass doors that open to a French balcony with panoramic views of the passing landscape. Complimentary laundry service, daily butler service and special in-room dining also are available. VICEROY SUITE VICEROY SUITE Located mid-ship on the upper deck, the Viceroy Suite offers a regal setting, designed for the most discerning traveler complete with daily butler service. Furnished in opulent traditional Indian decor, the Viceroy Suite offers more than 360-square-feet of living space including a French balcony, floor-to-ceiling glass doors, and a spacious spa-like bath. 6 H A I M A R K, L T D. G A N G E S

9 HERITAGE SUITE HERITAGE SUITE Located on the bow of the upper deck, the Heritage Suite offers 280- square-feet with unparalleled panoramic views of the landscapes that lie ahead. Featuring an intimate balcony with floor-to-ceiling glass doors, Heritage Suite guests enjoy privacy and comfort. Outfitted with an exquisite four-poster bed and luxurious seating, this suite is a perfect retreat. HERITAGE SUITE BATH COLONIAL SUITE COLONIAL SUITE Located on the upper deck, the Colonial Suite provides more than 260-square-feet of living space in timeless elegance. The room's warm and inviting colors, original artwork, and comfortable sitting areas offer a restful space during your journey. Colonial Suite baths offer spacious showers with rain-style shower heads, premium toiletries and spaquality robes and bath linens. SIGNATURE SUITE SIGNATURE SUITE Located on the main deck, the Signature Suite is a perfect retreat offering more than 260-square-feet of living space with two twin-size, or one queen-size bed. The sitting area and French balcony include floor-toceiling glass doors. The Signature Suite is designed with colorful elegance, creating a spacious retreat after the day's activities. H A I M A R K, L T D. G A N G E S 7

10 R.V. GANGES VOYAGER I / II SIDE ELEVATION OBSERVATION DECK & SUN BEDS LOUNGE AREA BAR SPA GYM WHEEL HOUSE SUN DECK STAIRS 301 STAIRS STAIRS UPPER DECK DINING ROOM GALLEY STAIRS STAIRS RECEPTION STAIRS OFFICE MAIN DECK SHIP SPECIFICATIONS: Length: Feet/56.5 Meters Beam: 41 Feet/12.5 Meters Draft: 4.6 Feet/1.4 Meters Airdraft: 32.3 Feet/9.85 Meters Total Suites/Capacity: 28 Suites/56 Passengers CATEGORIES: Maharaja Suite Viceroy Suite Heritage Suite Colonial Suite Signature Suite 8 H A I M A R K, L T D. G A N G E S

11 MAHARAJA SUITE 400 Square Feet/37 Square Meters VICEROY SUITE 360 Square Feet/33.4 Square Meters HERITAGE SUITE 280 Square Feet/26 Square Meters (With Balcony) Floor-to-ceiling glass doors with French balcony providing panoramic river views. Seating area King-size bed Writing desk Flat screen television with on-demand movie system iphone docking station with alarm clock Spacious spa-style bath with soaking tub and seperate shower Floor-to-ceiling glass doors with French balcony providing panoramic river views. Seating area King-size bed Writing desk Flat screen television with on-demand movie system iphone docking station with alarm clock Spacious bath with rain-style shower Floor-to-ceiling French doors with Juliet balcony providing panoramic river views. Seating area King-size Bed Writing desk Flat screen television with on-demand movie system iphone docking station with alarm clock Spacious bath with rain-style shower COLONIAL SUITE 261 Square Feet/24 Square Meters SIGNATURE SUITE 261 Square Feet/24 Square Meters Floor-to-ceiling glass doors with French balcony providing panoramic river views. Seating area Twin beds or queen-size bed Writing desk Floor-to-ceiling glass doors with French balcony providing panoramic river views. Seating area Twin beds or queen-size bed Writing desk Flat screen television with on-demand movie system iphone docking station with alarm clock Spacious bath with rain-style shower Flat screen television with on-demand movie system iphone docking station with alarm clock Spacious bath with rain-style shower H A I M A R K, L T D. G A N G E S 9

12 Your sanctuary......the Ganges Voyager is filled with warmth and character. Never before has a vessel cruised the Mother Ganga and offered such five-star modern conveniences, world-class cuisine and familiar comforts. 1 0 H A I M A R K, L T D. G A N G E S

13 EXPERIENCE TRUE LUXURY WITH HAIMARK SUITE AMENITIES (APPLICABLE TO ALL CATEGORIES): Spacious all-suite vessel with accommodations starting at 261 Square Feet to 400 Square Feet Luxury honeycomb cotton, spa robes Spa quality slippers Spa quality bath amenities Pillow menu In-room electronic safe Individual climate control High quality linens, with duvet Premium mattresses Convertible bed configuration (not applicable to Maharaja Viceroy and Heritage Suites) Bottled water, replenished daily Welcome flower arrangement and fresh fruit upon arrival Wireless Internet in all public areas Make-up mirror Multi-configuration plugs Generous closet space and under-bed storage iphone docking station with alarm clock Hair dryer Flat-screen LCD television, with on-demand movie system Panoramic floor-to-ceiling glass French doors ADDITIONAL AMENITIES FOR MAHARAJA & VICEROY SUITE GUESTS: Daily Butler Service, including: - Nightly turndown service - Assist with pillow menu selection - Presents a selection of bathroom amenities - Explains On-Demand entertainment system - Ensures your stateroom is immaculate - Polishes and conditions shoes, on request - Refreshes your ice bucket - Turns your covers down nightly - In-room breakfast (Maharaja Suite) - Prepares and packs your luggage upon request Complimentary, one-hour, spa treatment (per person/per cruise) Complimentary bottle of wine upon embarkation Complimentary laundry service Complimentary evening canapés Scented bath upon request (Maharaja Suite) COMPLIMENTARY ON EXCURSIONS: Shore Excursion Program Series including all admissions Maximum 19 guests per guide on all excursions VOX Listening Devices for duration of cruise program Cold towel service after excursions Welcome drink following excursions Shoe cleaning after excursions DINING & ENTERTAINMENT: Expertly trained culinary staff providing buffet breakfast, buffet lunch and seated dinner in one single seating Complimentary coffee, water, tea and soft drinks In-room breakfast (Maharaja Suite) Series of cultural performances, educational talks, cooking classes, and ship tour Welcome Reception Farewell Reception Theme dinners Spacious air conditioned lounge with nightly entertainment YOUR HAIMARK TEAM ABOARD (providing a better than 2-to-1, crew to passenger ratio) Captain First Officer Chief Engineer Resident Manager Western Nautical 9 Staff Housekeeping 6 Staff Dining 4 Staff Galley 5 Staff Spa 2 Staff Total = 30 staff and crew, plus 3 resident expert guides H A I M A R K, L T D. G A N G E S 1 1

14 ITINERARY DAY 1 KOLKATA/EMBARKATION Upon arrival in Kolkata, guests will transfer to the river ship and enjoy lunch on board. The afternoon excursion includes a visit to the Mother Teresa House and Tomb. Mother Teresa started the Missionary of Charity in 1952, then lived and worked here until her death in The permanent exhibition includes a visit to her personal room, we learn her life story, and see her charity that is still active. We continue by foot a short distance to her orphanage, Sishu Bhaban (Children's Home), where one of the sisters will lead us on a tour. Then we return to the ship for a relaxing welcome reception, dinner and a cultural performance. (L/Welcome Reception/D) DAY 2 KOLKATA/BANDEL Guests embark on an early-morning city tour, featuring a panoramic view of the well-preserved British colonial buildings in Kolkata: Writer's Building, General Post Office, High Court, Raj Bhawan (Governor's House), Town Hall, Council House, Treasury Building, Reserve Bank of India and Dalhousie Square. The day continues with a visit to St. John's Church, the oldest Anglican Church in Kolkata, built in The tour features the oldest functioning pipe organ in India, a painting of the Last Summer by German artist, Johann Zoffany, and several tombs of British Generals who died during the Seige of Kolkata by Nawab Shriaj Ud Daula in Then we visit the recently renovated Victoria Memorial Museum, which houses the largest collection of British colonial historical artifacts in India. We then embark the Ganges Voyager for lunch and begin our journey upstream. The river ship sails through areas where various European settlers had established East Indian Companies, th leaving many remnants of their settlements from the 17 through th 19 Centuries. Later in the day, we disembark the ship and take our excursion boat to the shore of Bandel. We visit the Hoogly Imambara, one of the famous Shiya pilgrimage centers in West Bengal, built in 1841 by Haji Mohammad Mahasin. The two-story building and surrounding rooms provide housing for pilgrims as well as classrooms, or Madrasa, that teach the Koran. The structure contains a Victorian-era clock with a winding key weighing 20kg. Large Persian chandeliers and lamps light the Imambara's stunning hallways and passages. (B/L/D) 1 2 H A I M A R K, L T D. G A N G E S

15 DAY 3 KALNA This morning we enjoy a rickshaw ride through the city center of Kalna en route to the enchanting Rajbari complex, with the highest concentration of temples in the region. Bengal's mixture of temple architecture includes the Nabakailas Temples. Built in 1809 by the Bardhaman Maharaja, the complex contains 108 eight slope-roofed temples 74 in the outer circle here and another 34 making an inner circle. Another complex features diverse architecture, including the Pratepeshwar Temple, built in Terra cotta plaques depict themes of Hindu epics, mythical life of Sree Chaitanya, images of Durga, and various aspects of day-to-day life in the region. Other temples on the site include Lalji Temple, the oldest in the complex (1739), and Krishnachandra Temple (1751). (B/L/D) DAY 4 MATIARI Guests may enjoy an early morning shore-side bazaar. Matiari is known for manufacturing beautiful handcrafted brass items, utilizing traditional methods passed down for generations. These master craftsmen utilize recycled copper to create exquisite pots, platters and more from their workshops in the village. We then continue our journey upstream. We sail past the battlefield of Plassey, where Robert Clive of British East India Company defeated the Mogul Nawabs in The rulers of Bengal and their French allies established the company rule in India, which spread through much of South Asia for the next 190 years. (B/L/D) H A I M A R K, L T D. G A N G E S 1 3

16 Day 5 KHUSHBAGH/BAGANAGAR/MURSHIDABAD This morning we visit the charming village of Khushbagh, passing through scenic fields to arrive to the well-preserved mosque complex built by Nawab Ali-Wardi-Khan, housing his family's private mosque. His grandson Siraj-al-Dawlah was defeated by the British East India Company at the Battle of Plassey in After an on-board breakfast and morning sail, we visit the village of Baranagar. A lovely example of life in rural India, this village is home to several temples dating from the 18th century ( ). Built by Rani (Queen) Bhabani, the landlady of Natore. The brick temples are considered to be among the best examples of Bengal terra cotta art. We then return to the ship for lunch and sail downstream. This afternoon we pass by charming countryside villages filled where locals greet us from the banks. We approach Murshidabad, a hidden architectural gem along the Ganges with dramatic whitewashed colonial era structures. We visit the Hazarduari Palace, built during the reign of Nawab Nazim Humayun Jah ( AD) by an English architect, McLeod Duncan, in the Greek Doric style. The palace has more than a thousand real and false doors in the vast corridors, and is filled with colonial era antiques, artwork and manuscripts. Opposite to the Palace is a vast Imambara built by the Nawab for Muslim worship. We then take a scenic ride by local buggy to the Katra mosque. Built by the first Nawab of Murshidabad Murshid Quli Khan in the , this mosque has distinctive minarets from which the muezzin calls the faithful to Friday prayers. This evening we return for dinner and local cultural performance on-board. (B/L/D/Cultural Performance) DAY 6 MAYAPUR After a restful morning, observing the local life along the riverbanks, we stop in the village of Mayapur. Known as the birthplace of Sri Chaitanya Mahaprabhu (1486) and considered an incarnation of Lord Krishna, this is the home of the Krishna Consciousness Movement also called ISKON. Guests can experience the fascinating culture of these followers and their ornate, colorful decorated statues of Krishna. Additionally, we will learn from Krishna followers leading the construction of the new temple located on the complex, due to be completed in 2016 during their Jubilee year. The new temple can be compared to the Vatican, and contains a 700,000 square-foot temple, measuring 340 feet high with a 75-foot domed planetarium. American Alfred B. Ford, the great grandson of Henry Ford, has funded more than 50% of the project. (B/L/D) 1 4 H A I M A R K, L T D. G A N G E S

17 DAY 7 CHANDENAGOR We begin the day in Chandenagor, established as a French colony in The French obtained permission from Ibrahim Khan, the then Nawab of Bengal to establish a trading post on the riverbanks of this city, which became a permanent French settlement in We will explore the French colonial buildings along the promenade, including the former French governor's residence (now converted to a museum that features an exhibition of items that depict life during this period. We then will visit the Sacred Heart Church of Chandenagor and an old French bakery still baking fresh baguettes daily. We then return to the ship and continue our journey downstream to Kolkata. (B/L/Reception/Farewell Dinner) DAY 8 KOLKATA/DISEMBARKATION Following breakfast guests will disembark the vessel and transfer to the Kolkata Airport. H A I M A R K, L T D. G A N G E S 1 5

18 GANGES DISCOVERY VOYAGE Experience the rich history and diverse culture of the lower Ganges River also known as the 'Hooghly' for 8 days roundtrip from incredible Kolkata. This amazing journey will transport you to destinations rarely visited by westerners and expose you to a peaceful, yet energetic and extremely spiritual part of India. When paired with our optional pre and post cruise extension programs, the Ganges Discovery program creates a wonderful in-depth perspective of one of the most culturally significant parts of India. NEW DELHI JALPUR AGRA NEPAL BHUTAN NEW DELHI VARANASI MURSHIDABAD GANGES KHUSHBAGH MATIARI KALNA BAGANAGAR MAYAPUR BANDEL INDIA CHANDENAGOR KOLKATA Ganges Discovery Voyager Cruise Itinerary Optional Pre & Post Cruise Extension Programs 1 6 H A I M A R K, L T D. G A N G E S

19 GANGES VOYAGER FARE SUMMARY 2015 Signature Suite Colonial Suite Heritage Suite Viceroy Suite Maharaja Suite $2,799 $2,999 $3,199 $3,399 $3,699 Prices are US per person, based on double occupancy. Dates, prices and itineraries for 2015 sailings are subject to change. Port Charges: $129 Per Person (2015) All fares, offers, itineraries are subject to change without notice. Haimark reserves the right to correct any errors or omissions, and to cancel any offered product or service in the event of such error or omission. DISCOVER MORE WITH HAIMARK PRE & POST CRUISE EXTENSION PROGRAMS Delhi & Varanasi From $1,199 per person Begin your exciting journey to India with a visit to bustling New Delhi and colorful Varanasi. Join us for two nights at The Oberoi, one of the most luxurious hotels in New Delhi, and two nights at the Gateway Hotel Ganges in Varanasi. Enjoy a full-day tour of New Delhi with visits to Old Delhi, Jama Mosque, Raj Ghat, Humayun's Tomb and the UNESCO World Heritage site of Qutab Minar. In Varanasi, witness the daily rituals performed on HO CHI MINH CITY From $549 Per Person SIEM REAP From $699 Per Person HANOI & HA LONG BAY From $899 Per Person BANGKOK From $679 Per Person the Ganges during an unforgettable sunrise cruise, and visit the major Buddhist pilgrimage destination of Sarnath, its village and archaeological museum. (on both Varanasi extension and Taj Mahal extension) Airport transfers, expert English-speaking guides, porterage, all applicable taxes and breakfast daily are included. Price and hotel properties subject to change. Internal flights from Delhi to Varanasi and Varanasi to Calcutta are additional. The Golden Triangle of Jaipur, Agra and Delhi From $1,599 per person Complete your journey with our three-night program featuring the fabled pink city of Jaipur and visits to the UNESCO World Heritage Sites of the Taj Mahal and Agra Fort, musts when exploring India. In Jaipur, revel in the imposing City Palace and Observatory and spend one night in the deluxe Oberoi Rajvilas hotel. Enjoy a scenic train ride to Agra Fort for a visit of this imposing structure turned palace. Transfer to the luxurious Oberoi Amarvilas hotel for one night, the closest hotel to the Taj Mahal. In the morning, witness the sunrise on the stunning Taj Mahal, a mesmerizing experience. Travel to New Delhi for one night before heading back home. Airport transfers, porterage, all applicable taxes and breakfast daily are included. Price and hotel properties subject to change. Internal flight from Calcutta to Jaipur is additional. H A I M A R K, L T D. G A N G E S 1 7

20 G A S T R O N O M Y With a cuisine as diverse as the region, Haimark, Ltd. is redefining the on-board culinary standards on the rivers of Asia. Haimark s Culinary Director, Chef Jorg Penneke, a renowned culinary expert who has served guests aboard many of the 5-star river and ocean lines of the world, is honored to bring his wealth of expertise to our guests. Chef Penneke has innovatively created a menu which highlights Indian cuisine, as well as Western favorites that will be reflected in sumptuous buffets and artfully prepared, multi-course dinners. The culinary team will offer an occasional shopping excursion to local markets taking every opportunity to utilize the fresh, local fruits and vegetables throughout the voyage. 1 8 H A I M A R K, L T D. G A N G E S

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22 GENERAL INFORMATION HAIMARK, LTD. luxury expeditions along the rivers of asia H A I M A R K, L T D. G A N G E S 2 1

23 TERMS AND CONDITIONS IMPORTANT NOTICE Terms and Conditions apply to all vessels under Haimark Ltd. operation unless otherwise noted. Any and all information contained herein is in effect at the time of printing and is subject to change at any time. Information contained in this brochure does not form part of any offer or contract. The transportation of guests and baggage on Haimark Ltd. vessels is provided solely by Haimark Ltd. and is governed by the terms and conditions printed on the Passage Contract. The Passage Contract will be included with your travel documents and contains complete and important information regarding cancellations, itineraries, Haimark Ltd. s liability, health and immigration requirements, and other relevant terms and conditions. The terms and conditions of the Passage Contract will apply to persons who have booked a cruise regardless of whether or not they have embarked the vessel. Please read your Passage Contract carefully. To the extent that any of the information in the brochure conflicts with the terms of the Passage Contract, the terms and conditions contained in the Passage Contract shall control. Itinerary arrival and departure times are always subject to change without notice. Haimark Ltd reserves the right to cancel, alter, advance, postpone or substitute any scheduled sailing or itinerary, substitute another vessel for the scheduled ship, or substitute or cancel scheduled ports of call, which, in its sole judgment and discretion, is justified for any reason, and to do so without liability for any loss whatsoever to guests as a result of said change(s). Additionally, Haimark Ltd reserves the right to cancel reservations and bookings in the event of a fullship charter, whether or not a deposit or full payment has been received, and in such event, Haimark Ltd. s only liability will be to refund to the guest the amount it has received. Haimark Ltd makes arrangements for transportation, other than cruise passage, only as a booking agent. Haimark Ltd. s responsibility does not extend beyond the vessel. In arranging for the transportation of guests to and from the ship, Haimark Ltd. does so with independent contractors. Haimark Ltd. is not responsible for incidents such as airline cancellations, reroutings or any disruption of scheduled services or accommodation, or lost luggage. All schedules, fares, and terms and conditions listed in this brochure are effective as of August 2013 and supersede any schedules, prices, and terms and conditions previously published. All fares indicated in this brochure including land and hotel, are capacity controlled, subject to change at anytime without notice and do not guarantee availability. All are subject to change and/or cancellation without notice. Travel documents will not be dispatched until full and final payment and passenger Contact Information has been received by Haimark, Ltd. and cleared. For purposes of this Agreement, Contact Information shall mean a passenger s full name, passport number, address, telephone number (land and mobile), electronic mail address and emergency contact information and any other information as requested by Haimark, Ltd. Haimark, Ltd. must be able to reach each passenger s emergency contact at any time of day. Haimark, Ltd. must, therefore, be provided with all information to allow Haimark, Ltd. to do so (such information should include the name, address, electronic mail address (if available) and phone number (including a cell phone number if available) of a parent, guardian, spouse, domestic partner, or other person to contact in the event of an emergency. No passenger will be allowed to embark a Haimark Ltd vessel unless Haimark, Ltd. has received all information. CRUISE TARIFF 2015 cruise fares cover certain shipboard services including: suite accommodations, onboard meals and entertainment, complimentary beverages aboard ship (including select Freeflow house wines for dinner, and locally produced spirits, soda, water, coffee and tea throughout the cruise) All fares are quoted in US dollars, are per guest and based on double occupancy. Not included in your cruise tariff are: airfare, hotel accommodations, optional shore excursions, meals ashore, fuel surcharges, Laundry(except Maharaja Suite guests), purchases from the ship boutique or any item or service of a personal nature such as medical care, massages, spa treatments, Champagne, premium wine and spirit selections are not included in your fare and may not be available at all times. TRAVEL PROFESSIONALS Travel agents are considered to be the agent of Passenger and not of Carrier. Carrier is not liable for any representation, act or omission of Passenger s travel agent. Passenger s cruise fare is not considered paid until Carrier receives full payment, and the amount thereof is subject to change at any time prior to Carrier s receipt of payment. Passenger shall at all times remain liable to Carrier for the price of passage. Carrier reserves the right to refuse embarkation if all charges and surcharges have not been paid in advance of departure. DEPOSIT/FINAL PAYMENT To reserve your cruise, a 25% deposit of the total cruise fare is required at the time of booking depending. Full payment is due no later than 120 days prior to departure. Guests will not be permitted to change travel agents once final payment has been received by Haimark Ltd. Final documentation will be issued after receipt of final payment and approximately 30 days prior to sailing. All reservations are subject to cancellation if payments are not received by the due date, and are guaranteed only when paid in full 120 days prior to sailing. Reservations made within 120 days of sailing require full payment within seven days of booking or sooner, as specified by Haimark. Payments may be made by personal check (USD funds), or by VISA / MasterCard. CANCELLATIONS/REFUNDS Should you find it necessary to cancel your reservation or any component thereof, you and your travel professional are required to contact your Travel Professional or Haimark Ltd directly by telephone as well as submit your cancellation in writing. If your cancellation request is received more than 120 days prior to your initial sailing date, a $500 non-refundable administrative fee will be charged per booking. This administrative fee may be not converted to a future cruise credit. Cruise cancellation requests received within 120 days of the initial sailing date will be subject to the following charges, regardless of suite resale: days prior to the initial sailing date: 50% of the total cruise fare per person 90 0 days prior to the initial sailing date or nonappearance at the time of sailing: 100% of the total cruise fare per person. Cruise tickets must be returned to Hairmark Ltd before refunds (if owed) can be processed. PRE/POST EXTENSION PROGRAM CANCELLATIONS days prior to the initial sailing date: US$250 per person 60 0 days prior to the initial sailing date: 100% of the extension program per person cost. HEALTH AND MEDICAL REQUIREMENTS All guests are required to report in writing to Haimark Ltd at the time their reservation is made: 1. Any physical or mental condition that may require medical or professional treatment or attention during the voyage 2. Any condition that may render the guest unfit for travel, or that may require special care or assistance 3. Any condition that may pose a risk or danger to the guest or anyone else onboard the ship 4. Any condition that may require oxygen for medical reasons 5. Any intention or need to use a wheelchair cart, other mobility device By booking passage and by boarding the ship, the guest represents and warrants that he/she is physically and otherwise fit to travel, and that the guest will comply at all times with applicable rules and regulations of the ship and orders and instructions of the ship s officers. Haimark Ltd reserves the right without liability to require a guest to disembark and/or to refuse to board and transport a guest who, in the judgment of Haimark Ltd or the ship s Captain, is unfit to travel or may require care beyond that which Haimark Ltd is reasonably able to provide. Haimark strongly recommends that guests are able to navigate the stairs on-board without assistance. Should guests require assistance, they must travel with someone who is able to assist them both ashore and at Onboard. Haimark Ltd is unable to offer special assistance. Please note that wheel-on and/or wheel-off access is not available at ports-of-call. BAGGAGE You may bring aboard the ship a reasonable amount of clothing and personal effects without charge. Baggage for Haimark guests or guests on our land extension programs must be handled in accordance with regulations of our ground operators. Baggage exceeding these limitations is subject to the charges as set forth by the individual operators. Airlines are strict with baggage limitations. Guests are encouraged to contact individual airlines for weight limitations. All baggage must be securely packed, and properly and clearly labeled. Liquid, fragile,perishable and other articles not suitably packed are transported at your own risk. Haimark Ltd is not responsible for loss or damage to baggage or any other personal item during air travel or land extension programs. Baggage and personal belongings will be taken off the ship upon guest disembarkation. Under no circumstances will baggage be stored onboard without the owner of such baggage being on the vessel. Haimark Ltd is not responsible for baggage stored in shore side facilities. Under no circumstances may dangerous items (including but not limited to: explosives, firearms, combustible or illegal substances) be taken aboard the ship. We recommend that you hand-carry travel documents (passport, visa, cruise tickets), medications and valuables. These items are the full responsibility of the guest at all times. Haimark shall not be responsible for the loss of, or damage to, such personal items. LOST PROPERTY Haimark Ltd may levy a charge for the return of personal items left onboard or lost and subsequently found. TRAVEL DOCUMENTS All travel documents (air and cruise tickets, passport and medical insurance information) are the guest s responsibility. It is also the guest s responsibility to obtain any necessary visas and public health documents for all applicable ports and to comply with all customs requirements. Without the required documents, a guest may be denied boarding and accommodation by Haimark Ltd. or the guest may be disembarked during the voyage and Haimark will not make a refund or be otherwise liable to any guest for such denial of boarding or disembarkation. In the event that Haimark Ltd as a courtesy, provides information or advice as to necessary travel documents, visas and medical inoculations, guests are still obligated to verify such information with the appropriate government authorities and Haimark Ltd does not warrant or guarantee the accuracy of such information. India requires passports to be valid six months beyond intended stay. Please check with the appropriate consulate for specific requirements. Security measures imposed by governments may change from time to time and each guest will be required to comply with them. As a courtesy, we will endeavour to provide each guest with notice of measures that may affect them, but complying with any such requirements is the sole responsibility of each guest. Please consult your travel professional for advice on such requirements to avoid loss of boarding privileges. TAXES, GOVERNMENT FEES/QUASIGOVERNMENT FEES AND FUEL SUPPLEMENTS Haimark Ltd reserves the right to pass through to its guests (including fully paid and deposited guests) any taxes and government fees/quasi-government fees that relate specifically to a guest s itinerary. Taxes and Government fees/quasigovernment fees include any and all fees, charges, surcharges, tolls and taxes imposed by governmental or quasigovernmental authorities including, but not limited to, customs fees, per person berth taxes or fees, embarkation and/or disembarkation fees at ports, airline transportation fees, dockage fees, and wharfage fees. Haimark Ltd reserves the right to charge a per person fuel supplement in the event that the price of increases up to and including the day of embarkation. Haimark Ltd may collect any taxes, government fees/ quasigovernment fees and fuel supplement (the Surcharges ) at the time of booking, prior to sailing or on board the vessel, even if the cruise fare has been paid in full. Surcharges will be invoiced accordingly. All fares, and itineraries are subject to change without notice. Additional restrictions may apply. Haimark Ltd. reserves the right to correct any errors or omissions. This brochure may contain inadvertent technical or factual inaccuracies and typographical errors. Haimark Ltd reserves the right to correct errors and omissions at any time without prior notice, and to cancel any offered product, service, amenity, etc. in the event of any error or omission in the description, including pricing and availability. 2 2 H A I M A R K, L T D. G A N G E S

24 CARES Our core value is to positively impact the destinations where we operate, though collaborations with reputable organizations that have demonstrated effective solutions to issues throughout the region. Since 2000, New Light's mission has been to provide shelter, educational opportunities, healthcare, nutrition, life-skills training, and legal aid to women and children in Kolkata, India. At New Light, children who would otherwise live and sleep in the streets can have a safe place to play, learn and grow. Women escaping violence and trafficking may participate in micro-grant programs to help them start independent businesses making beautiful, one-of-a-kind quilts and blankets from old sarees. The work offers individuals the chance to live independently and helps each person live a life of dignity. Participants at New Light reflect India's cultural diversity, and about 30% come from Bangladesh and Nepal. As a charitable organization, New Light does not involve or support any political group or their representatives. Haimark makes a small, but beneficial impact on this organization, and it s overall objectives. H A I M A R K, L T D. G A N G E S 2 3

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