Booking Ref Voyage No No. of Days Ship Cruise Dep. Date Suite Type & No. Surname Title First Name Middle Initial

Transcription

1 BOOKING FORM Plese complete nd return this nd the Guest Informtion Form overlef to: Silverse Cruises, Suite 1 / Level 6, 8 Spring Street, Sydney NSW 2000, Austrli PO Box R386, Royl Exchnge, Sydney NSW 1225, Austrli Tel: Fx: Emil: APRes@silversecruises.com Booking Ref Voyge No No. of Dys Ship Cruise Dep. Dte Suite Type & No. Optionl Hotel/Resort Extensions PRE-CRUISE Nme Dte in Dte out Flight detils Deprture City / Deprture Time / for trnsfers Dte Flight Number Arrivl City Arrivl Time POST-CRUISE Nme Dte in Dte out Flight detils Deprture City / Deprture Time / for trnsfers Dte Flight Number Arrivl City Arrivl Time Nme for Guest One (s it ppers on your pssport) Rte (per guest) Surnme Title First Nme Middle Initil Specil Requests Nme for Guest Two (s it ppers on your pssport) Surnme Title First Nme Middle Initil Specil Requests Totl Hotel/Resort Supp Totl Trnsfer Supp GRAND TOTAL 10% Cruise Deposit Remittnce Enclosed Trvel Insurnce Plese stte detils of trvel insurnce in the spce below. Declrtion of Helth. Are ll pssengers mentioned bove in sound helth, both physiclly nd mentlly, nd suffering from no illness, complint or infirmity of ny description, including Pregnncy? Yes No (If no, plese stte ll necessry detils) PAYMENT BY CREDIT CARD Plese tick s pproprite VISA AMERICAN EXPRESS MASTERCARD DINERS CLUB INTERNATIONAL Plese chrge DEPOSIT FULL PAYMENT to my credit crd ccount Plese chrge BALANCE PAYMENT (on due dte) to my credit crd ccount Strt Dte CREDIT CARD NUMBER Expiry Dte Signture Dte Nme Billing Address I hve red nd greed on behlf of ll persons nmed bove to ccept the Holidy Contrct Terms nd Conditions. I m over 18 yers of ge. Trvel Agency Stmp Signture Dte The person signing the booking form does so on his/her own behlf nd on behlf of ll the other persons nmed on the booking form. In signing he/she wrrnts tht he /she is uthorised to do so by everyone on the Booking Form nd ccepts ll Holidy Terms nd Conditions. PRIVACY ACT 1988 (Cth): Informtion provided by you in connection with your booking will be held by Silverse Cruises in ccordnce with the Privcy Act 1988 (Cth). It will be used for reservtions, booking, ticket issue nd mrketing. You my hve copy of the Personl Informtion held bout you by writing to Silverse Cruises t the ddress shown bove. Silverse Cruises reserves the right to mke chrge for supplying you with this informtion.

2 GUEST INFORMATION Thnk you for your ssistnce in completing this form. The following informtion is required for Customs nd Immigrtion purposes nd must be returned to Silverse with your Booking Form, before ny cruise documents cn be processed. Guest s Nme (s it ppers on your Pssport) Surnme First Nme Middle Initils Title Home Address Home Telephone Number Mobile Number Venetin Society I.D. Number Dte of Birth Plce of Birth Ntionlity s per Pssport Pssport Number Issue Dte Expiry Dte City of Issue Occuption Emil Address Do you hve ny specil dietry requirements? Low Ft Low Sodium Vegetrin Sugr Free Other (plese list) Guest s Nme (s it ppers on your Pssport) Surnme First Nme Middle Initils Title Home Address Home Telephone Number Mobile Number Venetin Society I.D. Number Dte of Birth Plce of Birth Ntionlity s per Pssport Pssport Number Issue Dte Expiry Dte City of Issue Occuption Emil Address Do you hve ny specil dietry requirements? Low Ft Low Sodium Vegetrin Sugr Free Other (plese list) In cse of emergency, whom shll we contct? Nme Reltionship Mobile/Cell Home Telephone Number Work Telephone Number Address Insurnce Nme of Insurnce Compny Telephone Number We would like to mke your Silverse cruise ll tht you re expecting nd more. Plese tke few moments to nswer the following questions so tht we my better serve you. How would you like your suite rrnged? Queen Bed Twin Beds Plese indicte your choice of pillow. Soft Goose Down (Silverse s stndrd pillow) Firm Goose Down Synthetic Hypollergenic Therpeutic Fom Will you be celebrting specil occsion t se? Anniversry Dte Birthdy Dte Honeymoon Other occsion Plese list ny physicl limittions for which you my require specil ssistnce Dte How would you like your nme/s to pper on the Silverse Pssenger List? Plese do not list my nme Are you trvelling with ny other guests on this voyge? Plese list their nmes How did you her bout Silverse (plese tick ll pplicble) Newspper Ad Mgzine Ad Friend/Reltive Trvel Agent Brochure Trvel Show or Presenttion Other

3 TERMS AND CONDITIONS RIGHTS RESERVED AND LIMITS OF RESPONSIBILITY IMPORTANT NOTICE PLEASE READ Informtion contined in this brochure is not n offer or contrct. The trnsporttion of guests nd bggge on Silverse vessels is provided solely by Silverse nd is governed by the terms nd conditions printed on the Pssge Contrct, which will be included with your preliminry documents or upon your request. Silverse s libility is limited to the terms nd conditions of the Pssge Contrct. Plese note tht cceptnce of the Pssge Contrct represents cceptnce to those terms nd conditions, including the procedure for the resolution of disputes. Any nd ll informtion contined herein is in effect t the time of printing nd is subject to chnge t ny time. Itinerry rrivl nd deprture times re lwys subject to chnge without notice. Silverse shll hve the right to cncel or lter the ship s dvertised route, to dely ny siling, substitute nother vessel for the scheduled ship, or substitute or cncel scheduled ports of cll which, in its sole judgment nd discretion, is justified for ny reson nd to do so without libility for dmge or for ny loss to guests. Additionlly, Silverse reserves the right to cncel reservtions nd bookings in the event of full-ship chrter or for ny other reson, whether or not deposit or full pyment hs been received. In such event, Silverse s only libility will be to refund to the guest the mount it hs received. Silverse mkes rrngements for trnsporttion, other thn ocen pssge, only s booking gent. Silverse s responsibility does not extend beyond the vessel. In rrnging for the trnsporttion of guests to nd from the ship, Silverse does so with independent contrctors. Silverse is not responsible for incidents such s irline cncelltions, re-routings or ny disruption of scheduled services or ccommodtion, or lost luggge. All schedules, fres, nd terms nd conditions listed in this brochure re effective s of April 2008 nd supersede ny schedules, prices, nd terms nd conditions previously published. All fres indicted in this brochure including lnd, ir nd hotel, re subject to chnge t nytime without notice. Specil svings nd progrmmes on designted silings re ll subject to chnge nd/or cncelltion without notice. Deposit or pyment for reservtion constitutes consent to ll terms nd conditions contined in the Pssge Contrct. Plese red your Pssge Contrct crefully. CRUISE-ONLY FARE Your cruise-only fre covers most shipbord services including: suite ccommodtion, ll onbord mels nd entertinment, ll grtuities bord ship, complimentry beverges bord ship (including select wines, chmpgnes nd spirits) nd specil shore event on limited number of select silings. All fres re quoted in U.S. dollrs, re per guest nd bsed on double occupncy. Not included in your cruise-only fre re: port chrges, government fees nd txes, irfre, optionl hotel ccommodtion, trnsfers nd luggge hndling, optionl shore excursions, mels shore unless noted, The Wine Resturnt, ccommodtion while shore, security surchrges, csino gming, lundry or vlet services, purchses from the ship boutiques, childcre services bord ship or ny item or service of personl nture such s mssges, sp tretments, privte fitness instruction, hir styling nd mnicures. Some chmpgne, premium wine nd spirit selections, cvir, cigrettes nd cigrs re not included in your fre. Under norml conditions the cruise-only fre is gurnteed t the time of booking. However, the fre tht you py is determined fr in dvnce of initil deprture on the bsis of then-existing projections of fuel nd other costs. In the event of ny significnt chnge in such costs beyond our control, including but not limited to increses in the price of fuel, currency fluctutions ffecting our costs, increses in government txes or levies, or incresed security costs, Silverse reserves the right to surchrge pssengers to cover such unexpected costs. Silverse hs the right to refuse to trnsport pssengers unless the dditionl surchrge is pid in dvnce of initil deprture. SILVER SKY AIR PROGRAMME Disclimers from pge 104 *Air booked inside 30 dys of the cruise deprture dte must be requested directly through Silverse s Air Deprtment. Due to limited irline vilbility, the Silver SKY Air Progrmme s published fres my not be vilble nd dditionl costs nd/or fees my pply. **Silverse Cruises will provide Business Clss ir schedules 72 hours (three -3- business dys) from the dte the Silver SKY Air Progrmme is dded to cruise booking nd Economy Clss ir schedules 72 hours fter cruise deposit hs been received, ech clss of service is subject to vilbility. Silverse is not responsible for delys in this process due to circumstnces beyond our control, including but not limited to irline limittions nd restrictions. Guests booking Silverse voyge 300+ dys prior to deprture my incur n dditionl wit time since irline schedules re not lwys vilble. ***At ll times, guests requesting voluntry chnge of their flight schedule re responsible for pying ny increse in ir costs nd/or dditionl penlties/fees t time of confirmtion. In ddition to irline costs/penlties/fees, guests requesting voluntry ir devitions within 60 dys of cruise deprture will incur n dministrtive fee of $100 per person for confirmed chnges. ****Silverse s re-ccommodtion procedures will pply to those full-fre full-cruise guests who hve purchsed the Silver SKY Air Progrmme in conjunction with his/her cruise if the ir schedule hs been involuntrily modified by the irline resulting in delyed flight rrivl tht no longer llows the guest to join the vessel on the scheduled dte of embrktion. To be eligible for reccommodtion, ll guests cruise bookings must be pid in full nd pplicble irline tickets must hve been issued. Flight schedules booked by Silverse nd ffected by n involuntry chnge to the cruise itinerry will be protected in the sme clss of service, or lower, between the sme gtewy nd port (or similr) nd Silverse will bsorb the ir penlties nd/or irline fees incurred due to the revised ir schedule. The irline(s) for which guests re re-ccommodted is t the sole discretion of Silverse Cruises nd guests requesting specific irline(s) my incur dditionl chrges to be determined t the time of booking. Should Silver SKY guest s voyge be involuntrily cncelled by Silverse, the full mount of the originlly purchsed Silver SKY Air Progrmme fre will be refunded or credited towrds the purchse of the Silver SKY Air Progrmme for future Silverse voyge. Airline penlties/fees nd dministrtion fees incurred prior to the involuntry chnge re non-refundble. In those rre instnces where Silverse Cruises is unble to re-ccommodte involuntry chnges for ny reson, Silverse s sole libility will be limited to refunding the irfre mount pid nd dditionl compenstion will be remunerted. Should guest s flight be delyed or cncelled by the irline, Silverse is not held responsible for reimbursing guests for (A) unused hotel nights, regrdless if the hotel sty ws booked independently or through Silverse Cruises nd (B) out-ofpocket expenses including but not limited to trnsfers, hotel stys, mels, bggge hndling, etc. Guests re strongly dvised to purchse trvel insurnce. FULL TERMS AND CONDITIONS: Silver SKY Air Progrmme includes roundtrip Economy Clss Airfre from 75 U.S./Cnd gtewys nd trnsfer between irport/pier on dy of embrk/debrk with the exception of where devitions re confirmed. On select voyge, dditionl items my be included. Refer to detils of the specific cruise within this Voyge Atls for informtion regrding inclusions. It is importnt to note tht if specific voyge does not include hotel sty, but n overnight is required due to the ir schedule nd/or limited vilbility, the guest is solely responsible for ny/ll dditionl costs ssocited with hotel fees, txes, trnsfers, porterge, etc. Guests opting to purchse independent hotel rrngements will forfeit their Silver SKY Air Progrmme trnsfer on dy of embrk nd/or debrk nd will be required to confirm their own trnsfer rrngements between their hotel nd the irport nd/or pier. Silverse s bility to offer ir service from specific gtewy cities is limited to irline scheduling nd the vilbility of negotited irfres. Airfres negotited by Silverse limit your bility to exchnge, endorse or mke chnges to ir tickets. In providing ir rrngements, Silverse Cruises cts only s n gent on the guests behlf nd does not operte, control or supervise ny irline(s) nd will not be held responsible for crriers filing to meet schedules whether or not ir schedules/tickets were issued by Silverse Cruises. As courtesy, nd upon initil flight confirmtion, the Silver SKY Concierge Desk will send generic request to the irline(s) for pre-ssigned sets. This is strictly courtesy nd Silverse is not held responsible for chnges or cncelltion of pre-ssigned sets prior to flight deprture, for ny reson. Guests re dvised to contct the irline(s) directly to confirm nd/or chnge pressigned seting. It is lwys dvised to reconfirm your flights nd/or set ssignments with the irline(s) t lest 72 hours prior to flight deprture. Other requests such s dding frequent flyer number nd requesting specil mel or wheelchir ssistnce must be requested directly with the irline(s). Guests re fully responsible for ny/ll service fees imposed by the irlines when contcting them directly for specil requests. Silverse reserves the right to implement dditionl chrges/fees t ny time. All fees for specil request services, regrdless if chrged by the irline nd/or Silverse re non-refundble. It is importnt to note tht some irlines restrict the ccumultion or use of frequent flyer miles in conjunction with fres used by cruise lines. Silverse requires the full nme of the guest s it ppers on his/her pssport. Mny irlines tody do not llow nme chnges fter initil confirmtion of ir schedule. Nme chnges my result in forfeiture of confirmed schedule, issued irline tickets nd pressigned sets. All fees ssocited with chnging nme on n irline reservtion/ticket re the sole responsibility of the guest. In ddition, Silverse is required to provide the following informtion to the irlines: pssport number nd expirtion dte, gender, dte of birth, ntionlity, residentil ddress nd destintion ddress. This informtion is required t lest 60 dys prior to deprture. Airline tickets nd cruise documents will not be relesed until ll informtion is provided to Silverse. Filure to provide this informtion in timely mnner my result in re-issunce of irline tickets nd/or re-booking of irline schedule due to noncomplince of required ticketing requirements. Re-ticketing nd/or re-booking of n irline reservtion my result in dditionl irline fees/penlties nd cncelltion of pre-ssigned sets/specil requests. Guests re solely responsible for pying the dditionl penlties/fees s well s contcting the irline(s) directly to re-request pre-ssigned sets, etc. Silverse reserves the right to select the ir crrier, routing nd lyover city if necessry. Silverse will do ll possible to select nd confirm ir crriers nd routings on the most direct flights vilble t the Silver SKY Air Progrmme fre t the time of ticketing nd reserves the right to substitute chrter flights for scheduled service, t ny time, or vice vers. The Silver SKY Air Progrmme fres re subject to chnge without notice, limited to certin clsses of service s specified by ech irline prtner contrct, nd subject to vilbility. The Silver SKY Air Progrmme fres my not lwys be vilble during holidy periods nd dditionl surchrge my pply nd will be determined t the time of booking. Silverse reserves the right to chnge inclusive items s needed including hotel property, privte vs. group trnsfer, etc. *HOTEL AND DAYROOM ACCOMMODATIONS: Hotel nd/or dyrooms re individul ccommodtions provided on per booking/couple bsis, included for specific voyges only nd provided t Silverse s discretion. A full 24-hour sty, erly check-in nd/or lte check-out is not provided, unless otherwise specified nd if requested, n dditionl fee will be chrged to the guest t the time of confirmtion. HOSPITALITY SUITE: From time-to-time, nd when wrrnted, Silverse Cruises will provide group hospitlity suite for embrking guests with erly flight rrivls or debrking guests with lte flight deprtures. A group hospitlity suite is defined s conference or bnquet room where Silver SKY guests cn relx nd enjoy refreshments prior to trnsferring to the pier (embrk) or irport (debrk). Silverse reserves the right to determine if/when hospitlity suite will be vilble to guests nd informtion will be provided in guest s finl documenttion if pplicble. From time to time, Silverse will contrct for chrter ir service vi our locl ground opertor or with the irline(s) directly. If requested vi the locl ground opertor, it is done so on Silverse s behlf. However, the ground opertor is responsible for ll spects of the reservtion process including flight confirmtion, ticket purchse, nd dvnce set ssignments. Chrter service booked vi the ground opertor is lwys in economy clss, unless otherwise specified. Upgrdes my be requested for n dditionl chrge, but re not gurnteed s the irline my not lwys offer multiple clss of service ircrft or the upgrde clss of service is not vilble nd witlists for upgrdes will not be ccepted. Full flight detils my not be vilble in dvnce of finl documenttion. At time of printing, Silverse Cruises plns to contrct chrter ir service between Buenos Aires, AR (Sntigo, CL on select voyges) nd Ushui for ll guests siling onbord the Prince Albert II nd embrking nd/or debrking in Ushui. Trnsfers in Ushui between the irport/pier re lso included. Purchse of chrter flight is required regrdless if guest(s) utilize the service. Chrter flight is ll-economy clss nd specifics will be confirmed t time finl documenttion to guests. Advnce set ssignments for chrter flights re pre-ssigned by the cruise line or ground opertor prior to flight deprture nd mny times, due to cpcity/system constrints, chnges cnnot be ccommodted t the irport. Luggge restrictions will pply.

4 Since irline schedules chnge often nd bggge llownce hs become more restrictive, it is highly recommended tht ll guests contct the irline(s) directly to reconfirm flights nd bggge llownce/fees t lest 72 hours in dvnce. Luggge surchrges nd/or excess bggge fees s chrged by the irlines re the sole responsibility of ech guest nd ll fees re non-refundble. Silverse is not responsible for reimbursing guests for bggge fees collected by the irlines, regrdless whether fee ws dvised in dvnce by Silverse or by the irline upon check-in. Silverse is unble to mke chnges to ir flights once trvel hs begun. Electronic irline tickets (e-tickets) re issued by Silverse t ll times, unless prohibited by the irline. Requests for pper tickets, when n electronic ticket is vilble, will not be honored. Unfortuntely, Silverse is unble to mke exceptions to this rule. Guests opting to devite from their originl irline schedule s confirmed by Silverse re required to send their detiled request to the Silver SKY Concierge Desk t SilverSky@Silverse.com. The Silver SKY Concierge Desk will respond within 72 business hours. Guests re solely responsible for pying dditionl irline penlties/fees ssocited with confirmed devitions. Guests requesting flight chnges within 60 dys of cruise deprture will incur n dministrtive fee of USD $100 per guest plus ny/ll irline/supplier penlties/fees. Guests dding the Silver SKY Air Progrmme to their cruise booking within 30 dys of deprture re required to send their request to the Silver SKY Concierge Desk. Due to limited irline vilbility, the Silver SKY Air Progrmme s published fres my not be vilble within 30 dys of deprture nd dditionl costs nd/or fees py pply. Finl pyment is due prior to ticket issunce nd relese of documents. Guests deviting from their originl ir itinerry will forfeit ny/ll pre or post cruise rrngements included in the Silver SKY Air Progrmme fre. Silverse reserves the right to modify the Silver SKY Concierge Desk procedures nd fees t ny time without notice. Silverse offers specilly-priced Silver SKY Air Progrmme fres in Business Clss from time-to-time on select itinerries nd pplicble to full fre/full cruise guests only, re subject to vilbility, re cpcity controlled nd my be limited to specific gtewys nd/or irlines. Upgrdes re gurnteed on the interntionl/trnsocenic portion of the ir itinerry nd my not be vilble on domestic U.S. or intr-continentl flights, in which cse Economy Clss will be substituted. Upgrdes on domestic flights my be requested for n dditionl chrge to be determined t the time of booking. Specilly-priced Silver SKY Air Progrmme fres in Business Clss re vilble for the first nd second guest booked in suite regrdless of ctegory, number of bedrooms, nd number of llowed occupnts. Contct your trvel for vilble promotions nd full terms nd conditions. Silver SKY Air Progrmme fres, including promotionl upgrde rtes, re subject to chnge t ny time without notice nd re not gurnteed until guest s invoice displys the pproprite rte per guest nd the irline reservtion hs been confirmed. Guest s should review their Silverse invoice in detil to ensure ccurcy of ll items including the Silver SKY Air Progrmme clss of service nd fre. Discrepncies need to be brought to Silverse s ttention immeditely. Silverse will issue irline tickets per the clss of service invoiced nd pid for in conjunction with guest s cruise booking. Guests purchsing the Silver SKY Air Progrmme fre in Economy Clss nd siling 50 or more consecutive dys re entitled to complimentry upgrde to Business Clss. Complimentry Business Clss upgrdes re limited to select crriers nd pply to the interntionl/trnsocenic flights only. SINGLE AND THIRD GUESTS A limited number of suites re vilble for purchse on single or third-guest occupncy bsis. The supplement for single occupncy in Vist, Terrce, Vernd or Midship Vernd Suite rnges from 25% 100% bove the double occupncy fre, depending upon the siling nd suite selected. Single supplement for Silver or Medllion Suite (Silver Shdow nd Silver Whisper), Owner s, Grnd or Royl Suites re 100% bove of the double occupncy fre. Suites for single nd third guests re cpcity controlled. Fres nd supplements re subject to chnge without notice bsed on vilbility. SAVINGS AND INCENTIVE PROGRAMMES Erly Booking Incentive (EBI): The EBI svings percentge rnges from 10% 30%. EBI percentge svings re cpcity controlled, subject to vilbility nd my chnge t ny time without notice. Svings could decrese or be closed for specific suite ctegories or entire voyges. Contct your trvel professionl to determine the EBI svings vilble t the time of booking your voyge(s). Advnce Pyment Bonus (APB): Sve n dditionl 5%, combinble with EBI svings in effect t time of booking when pyment is mde in full six months prior to siling. Svings re cpcity controlled, subject to vilbility nd my chnge or be cncelled t ny time without notice. Venetin Society (VS) Svings: On select voyges, pst guests of Silverse sve n dditionl percentge s indicted by voyge. This svings my be combined with the EBI svings in effect t the time of booking s well s the 5% APB svings if pid in full six months prior to siling. Svings re cpcity controlled, subject to vilbility nd my chnge t ny time without notice. Svings nd incentive progrmmes represent svings from the published fre nd my not be combined with certin other promotionl offers. Some cruise credits my not be combinble. EXTENDED VOYAGE SAVINGS (EVS) Combine two or more consecutive voyges nd sve n dditio l 5% on ech voyge selected. Svings my vry by voyge nd re subject to chnge or withdrwl without notice. Svings re pplicble to full published voyges, but not to segments of the sme voyge. Extended Voyge Svings re in ddition to EBI, APB nd Venetin Society Svings, if pplicble, but my not be combined with other promotionl offers. Credit or compenstion is not given to cruise-only guests. Contct your trvel professionl or Silverse for pplicble svings. Other restrictions pply. EBI, APB, VS or ny other published svings progrmmes do not pply to Air Progrmme fres, hotel progrmmes, lnd progrmmes, Silver Sights or port chrges, government fees nd txes. CRUISE SEGMENTS A limited number of suites re vilble on published segmented voyges. Segments re cpcity controlled. EARLY EMBARKATION / LATE DISEMBARKATION The fee for Erly Embrktion is $100 per guest. The fee for Lte Disembrktion is $100 per guest. If guest s suite is vilble nd they wish to hve ccess to it throughout the dy, the Lte Disembrktion fee is $150 per guest. Guests prticipting in the Erly Embrktion progrmme must preregister minimum of seven dys prior to deprture (vi Guest Informtion Form received in pre-cruise documenttion) nd provide Silverse with their nticipted rrivl time t the ship. Erly Embrktion will not be permitted until terminl is cler of disembrking guests nd not prior to 10:30m. Every effort will be mde to hve the guest s ssigned suite vilble. The Resturnt will be open for lunch on embrktion dy. Erly Embrktion is only vilble in stndrd embrktion ports, is cpcity controlled nd my not be vilble on every voyge. Guests tking dvntge of Erly Embrktion my not be ble to embrk with their luggge, which my need to be stored in secure shoreside fcility. Chrges my pply (vries by port). Guests will be contcted if Erly Embrktion is not vilble for their prticulr cruise. All rrngements for Lte Disembrktion must be mde through the Concierge bord ship nd must be rrnged t lest 24 hours prior to disembrktion. All guests nd their luggge must cler Customs upon the ship s rrivl in port on disembrktion dy. Guests prticipting in our Lte Disembrktion progrmme will be llowed bck onbord without luggge. All luggge will be stored in secure shoreside fcility. Chrges my pply (vries by port). Guests prticipting in our Lte Disembrktion progrmme will be llowed to remin onbord until 5pm (subject to ship s siling time). Lte Disembrktion fter 5pm is not vilble. The Resturnt will be open for lunch on disembrktion dy. Due to Customs regultions, Lte Disembrktion is not vilble in ny US port nd my not be vilble in other ports outside of the U.S. Selection of Erly Embrktion or Lte Disembrktion forfeits ny group trnsfer to or from the pier included in guest s fre. Silverse will be hppy to ssist guests with privte trnsfer rrngements. Silverse will not be responsible for luggge stored shoreside for either Erly Embrktion or Lte Disembrktion. UNSCHEDULED EMBARKATION/DISEMBARKATION Interntionl Cbotge lws my prohibit guests from embrking or disembrking their voyge in ny port except the min scheduled embrktion nd disembrktion ports. If you choose to embrk/disembrk your voyge t ny unscheduled embrktion/ disembrktion port, you my incur dditionl chrges intended to cover ny fine or penlty levied ginst Silverse nd ny other dditionl costs. PAYMENT SCHEDULE To reserve your Silverse cruise, 10% deposit of the totl cruise fre is required within seven dys of booking or less, depending on voyge nd time of booking. Full pyment is due no lter thn 90 dys prior to deprture. Finl documenttion will be issued fter receipt of finl pyment nd pproximtely 45 dys prior to siling. All reservtions re subject to cncelltion if pyments re not received by the due dte nd re gurnteed only when pid in full 90 dys prior to siling. Pyments my be mde by check (USD funds), VISA, MsterCrd, Americn Express, Discover Crd or Diners Club. CANCELLATIONS Should it be necessry to cncel your reservtion, you or your trvel professionl should contct Silverse s Reservtions Deprtment by telephone s soon s possible nd subsequently submit your cncelltion in writing. Cruise nd ir tickets must be returned to Silverse before refund cn be processed. If your cncelltion request is received more thn 120 dys prior to your initil siling dte, full refund of the mount lredy pid to Silverse will be mde. Cncelltion requests received within 120 dys of the initil siling dte will be subject to the following chrges, regrdless of suite resle: dys prior to your initil siling dte: USD $200 per person; dys prior to your initil siling dte: 10% of the totl fre; dys prior to your initil siling dte: 20% of the totl fre; dys prior to your initil siling dte: 50% of the totl fre; 14 0 dys prior to your initil siling dte, or non-ppernce t the time of siling: 100% of the totl fre. Silverse s cncelltion penlties re strictly enforced. Note: Terms nd conditions for the Grnd Voyge 2009 nd its segments my vry. Plese refer to Silverse.com or contct Silverse for further detils. No refund or djustment will be mde in the event of interruption or cncelltion of the cruise fter it hs commenced. Guests chnging or cncelling Air/Hotel, Lnd, Silver Sights or Hotel Progrmmes within 60 dys of deprture will be chrged USD $200 per guest dministrtive fee, plus ll dditionl costs incurred by Silverse, up to 100% of the fre pid. Additionl costs include penlties incurred by Silverse from irlines, tour opertors or other independent contrctors. Cncelltion penlties pply for Lnd Progrmmes operted in conjunction with Orient-Express trins cncelled 90 dys or less prior to deprture. The Silver SKY Air Add-on fir is 100% non-refundble within 60 dys of deprture. HEALTH AND MEDICAL REQUIREMENTS All guests re required to report in writing to Silverse t the time their reservtion is mde: 1. Any physicl or mentl condition tht my require medicl or professionl tretment or ttention during the voyge; 2. Any condition tht my render the guest unfit for trvel, or tht my require specil cre or ssistnce; 3. Any condition tht my pose risk or dnger to the guest or nyone else onbord the ship; 4. Any condition tht my require oxygen for medicl resons; or 5. Any intention or need to use wheelchir bord ship. By booking pssge nd by bording the ship, the guest represents nd wrrnts tht he/she is physiclly nd otherwise fit to trvel, nd tht the guest will comply t ll times with pplicble rules nd regultions of the ship nd orders nd instructions of the ship s officers nd medicl stff. Silverse reserves the right without libility to require guest to disembrk nd/or to refuse to bord nd trnsport guest who, in the judgment of Silverse or the ship s Mster or Medicl Officer, is unfit to trvel or my require cre beyond tht which Silverse is resonbly ble to provide. Silverse strongly recommends wheelchir guests trvel with someone who is ble to ssist them both shore nd t se s Silverse my be unble to offer specil ssistnce. Some ports- of-cll re nchorge ports nd physicl conditions my preclude wheelchir guests from going shore. Wheelchir guests must bring their own collpsible wheelchir. PREGNANCY At the time of booking, expectnt mothers re required to supply medicl certificte estblishing their fitness for trvel t the time they re due to trvel. Silverse is unble to ccommodte women who hve entered their 24th week of pregnncy nd will not be responsible or lible for ny compliction reltive to ny pregnncy during the entire durtion of the cruise. Additionlly, irlines my hve restrictions on trvel tht my different from Silverse s. Plese contct your trvel professionl or irline. HOTEL AND LAND PROGRAMMES Hotel nd Lnd Progrmmes include ccommodtion t deluxe

5 hotel unless otherwise noted. All fres listed for the Hotel nd Lnd Progrmmes re per guest, bsed on double occupncy. Single ccommodtion is vilble for n dditionl chrge. Silverse reserves the right to substitute hotel selection nd provide trnsfers nd porterge s pplicble. All Lnd Progrmmes require minimum number of prticipnts in order to operte s described. If this minimum number is not obtined, Silverse reserves the right to offer the progrmme t different rte bsed on privte rrngements, or to cncel the specific deprture. Silverse s published cruise cncelltion policy will remin in effect. Penlties re in effect for cncelltion of Lnd Progrmmes operted in conjunction with Orient-Express trins 90 dys or less prior to deprture. All Hotel nd Lnd Progrmme fres re subject to chnge nd not gurnteed until booking is mde. LUGGAGE You my bring bord the ship resonble mount of clothing nd personl effects without chrge. Luggge for Silverse guests or guests on Lnd Progrmmes must be hndled in ccordnce with regultions nd triffs of irlines nd/or ground opertors. Luggge exceeding these limittions is subject to the chrges s set forth by the individul opertors. Airlines re strict with luggge limittions. Guests re encourged to contct individul irlines for weight limittions. Guests re lso encourged to pck smller bg for ll Lnd Progrmmes to void extr luggge chrges. All luggge must be securely pcked, nd properly nd clerly lbeled. Liquid, frgile, perishble nd other rticles not suitbly pcked re trnsported t your own risk. Silverse is not responsible for loss or dmge to luggge or ny other personl item during ir trvel, Hotel Progrmmes, Lnd Progrmmes, Overlnd Adventures or shore excursions. Luggge nd personl belongings will be tken off the ship upon guest disembrktion. Under no circumstnces will luggge be stored onbord without the owner of such luggge being on the vessel. Silverse is not responsible for luggge stored in shoreside fcilities. Under no circumstnces my dngerous items (including but not limited to: explosives, firerms, combustible or illegl substnces) be tken bord the ship. We recommend tht you hnd crry trvel documents (pssport, vis, cruise tickets), medictions nd vlubles. These items re the full responsibility of the guest t ll times. Silverse shll not be responsible for the loss of, or dmge to, such personl items. LOST PROPERTY Silverse my levy chrge for the return of personl items left onbord or lost nd subsequently found. SHORE EXCURSIONS AND OVERLAND ADVENTURES Shore excursions t most ports-of-cll my be reserved 60 dys in dvnce of voyge deprture by visiting the My Voyge feture t Silverse.com, nd will lso be offered for purchse onbord, subject to vilbility. All shore excursions nd Lnd Progrmmes re operted by independent contrctors nd Silverse cts only s n gent in booking them nd shll not be responsible for ny loss, injury or deth rising out of ny service provided. These independent contrctors my impose dditionl limittions of libility. Certin shore excursions including those with hotel stys nd/or flights my hve different reservtion dedlines nd guests my incur penlties if cncelled fter those dedline. Some optionl pre- nd/or post-cruise Lnd Progrmmes, shore excursions or specil events re subject to cncelltion if minimum number of prticipnts is not chieved. Silverse reserves the right to cncel without notice t ny time. LECTURERS AND PERSONALITIES Independent contrctors retined by Silverse (including but not limited to: lecturers, guest personlities, bridge instructors, guest hosts, chefs, enrichment specilists nd entertiners) re subject to chnge nd/or cncelltion without notice. TRAVEL DOCUMENTS All trvel documents (ir nd cruise tickets, pssport, medicl crd, inocultion verifiction) re the guest s responsibility. It is lso the guest s responsibility to obtin ny necessry viss nd public helth documents for ll pplicble ports nd to comply with ll customs requirements. Without the required documents, guest my be denied bording, nd Silverse will not be lible for such denil or ber ny finncil responsibility. Some countries require pssports to be vlid six months beyond intended sty. Plese check with the pproprite consulte for specific requirements. For cruises tht include Cndin ports, plese contct your locl Cndin Consulte for Cndin trvel requirements. Security mesures imposed by governments my chnge from time to time nd ech guest will be required to comply with them. We will endevour to provide ech guest with notice of mesures which my ffect them, but complying with ny such requirements is the sole responsibility of ech guest. Plese consult your trvel gent for dvice on such requirements to void loss of bording privileges. CRUISE CREDITS Silverse Cruise Credits hve no csh vlue, re non-trnsferble, nd my only be used in conjunction with the purchse of Silverse cruise prior to the expirtion dte. These credits re vlid towrd the published cruise-only brochure fres nd re pplied to bookings prior to ny svings progrmmes, such s the Advnce Pyment Bonus, Erly Booking Incentive or Silver Siling Svings nd ny pplicble Venetin Society svings. Certin restrictions my pply. TAXES AND GOVERNMENT / QUASI-GOVERNMENT FEES Txes nd Government/Qusi-Government Fees re in ddition to the cruise-only fre. These chrges include txes nd fees imposed on Silverse by governmentl or qusi-governmentl gencies nd include, but re not limited to, such items s rrivl or deprture txes nd per person port usge or impct fees. Plese note tht pssengers joining or leving the cruise in ny port other thn the scheduled embrktion nd/or disembrktion port, my be subject to dditionl governmentl txes, fees or fines. Svings nd incentive progrms do not pply to Txes nd Government/Qusi-Government Fees nor to the portion of the pssenger s cruise fre which is non-commissionble pursunt to the Silverse s trvel professionl commission policy. IMPORTANT Silverse mkes every effort to dhere to the specifics shown in this or ny publiction. However, circumstnces my necessitte vritions. All informtion contined herein is subject to chnge. Suite 1 / Level 6, 8 Spring Street, Sydney NSW 2000 Austrli PO Box R386, Royl Exchnge, Sydney NSW 1225 Austrli Telephone: Fcsimile: Emil: si-pcific@silversecruises.com