All fun and games with a Pro twist! Discover Club Med Sandpiper Bay, Florida USA April, /5/2017 1

Transcription

1 All fun and games with a Pro twist! Discover Club Med Sandpiper Bay, Florida USA April, /5/2017 1

2 Replace this image Content Overview 0 1 INTRO INTO CLUB MED ALL- INCLUSIVE RESORTS SANDPIPER BAY INTRODUCTION 2 SANDPIPER BAY SPORTS & WELLNESS 3 SANDPIPER BAY CUSTOMER FEEDBACK 4 SANDPIPER BAY RECENT ENHANCEMENTS 5 TRAVEL AGENT - TOOLS & RESOURCES

3 3 0 INTRO INTO CLUB MED ALL-INCLUSIVE RESORTS Unparalleled Value Worldwide Resorts Variety of Accommodations All-Inclusive Formula

4 0 i n t r o Club med is the original international resort chain & the inventor of the all-inclusive concept 4 " The ultimate Aim in Life is to be Happy The Time to be Happy is Now And the Place to be Happy is Here " 1950 A new vision of HAPPINESS TODAY STILL A PIONEER in vacation-making Gérard Blitz, Club Med s Founder

5 0 i n t r o 65+ Upscale Resorts Around the World 5 Of the more than 65 resorts, we feature 30 that are the most appealing to the American traveler. Our collection includes the most desirable locations & upscale properties.

6 0 i n t r o 44 Sun Resorts in idyllic destinations 6

7 0 i n t r o...and 22 Snow Resorts, including 20 in the Alps 7

8 0 i n t r o Variety of accommodation types and comfort levels 8 Deluxe Family Room at Club Med Cancun Yucatan, Mexico Suite at Club Med Val Thorens Sensations, French Alps Villa at Club Med Finolhu Villas, Maldives 70% Suite at Club Med Punta Cana, Dominican Republic Tiara 5 Trident Luxury Space

9 0 i n t r o Premium, One-of-a-kind Formula 9 Premium all-inclusive formula designed around 3 main pillars Sports The Biggest Sports School Kids The Finest Children s Club for all ages F&B Gourmet Food & premium beverages The key to deliver premium services 7 to 10 sports per Resort Qualified coaches The best gear Fantastic dedicated spaces, with Specialist GOs High quality products Beautiful buffets A generous choice Unique Teams On site More than 12,000 GOs in the world at the heart of the product Experts in their job 114 different Nationalities Dynamic & friendly

10 10 1 SANDPIPER BAY INTRODUCTION Resort Dining Options Children s Clubs Land & watersports activities Club Med Academies

11 1 c a p a c i t y America s Only All-Inclusive, Sports & Wellness Resort for Families, Couples, Meetings & Events 11

12 1 c a p a c i t y RESORT MAP Resort Overview Reception Main pool Riverside restaurant Marketplace restaurant 11 5 Slice bar and lounge 6 Infinity bar Infinity pool Club Med Spa by L Occitane Theater Golf Tennis Fitness Beach volleyball Flying trapeze 8 15 Water sports 6 7

13 1 c a p a c i t y RESORT MAP Dining Options Main Restaurant 13

14 1 c a p a c i t y RESORT MAP Dining Options Riverside BBQ & Grille 14

15 1 c a p a c i t y RESORT MAP Dining Options - Soleil 15

16 1 c a p a c i t y Children s Clubs & Facilities 16 Child care from 4 months to 17 years old! EXTRA COST INCLUDED 4 23 MONTHS 2 3 YEARS 4 10 YEARS YEARS - Special sports programs for the youngest: Little Tennis, Little Golf, Little Basketball, Little Soccer, Circus - Mini Club pool with water games & slides - Petit Chef Program: culinary classes for the Mini Club - Baby corner at the restaurant - Baby Welcome program: equips parents with everything babies aged 4-23 months need (cribs, baby baths, changing mats, strollers) Mini Club pool Petit Chef Program Circus - Baby-sitting* and Pajama Club* (4 months to 7 yr.) - Teen Spa*: spa treatments for teens (11-17 yr.) *At extra cost

17 1 c a p a c i t y While the Kids are Away, Parents Will Play 17 7 indoor treatment rooms for facials, body treatments, massages and more Manicure, pedicure Hair Salon L Occitane Retail Boutique Zen Lounge garden for true moment of relaxation Adult-only calm pool (heated) In a secluded area of the resort, with beautiful views of the St Lucie River and an inviting, bubbling Jacuzzi to help melt stress away *At extra cost

18 1 c a p a c i t y Land & Water Sports Activities 18 4 sport schools for all levels by Club Med Academies (See the dedicated presentation for more info on Club Med Academies) Golf Tennis - On-site 18 hole golf course - Outdoor driving range, putting & chipping green - Pro shop with indoor hitting bay & putting green - 14 Hard Courts & 6 Clay Courts - Official International Tennis Federation Training Center for the Americas - PGA/LPGA facility

19 1 c a p a c i t y Land & Water Sports Activities 19 4 sport schools for all levels by Club Med Academies (See the dedicated presentation for more info on Club Med Academies) Volleyball Fitness - 8 sand championship courts - National Volleyball League s official training center - Fitness classes - Yoga classes - Cardio-training room

20 1 c a p a c i t y Land & Water Sports Activities 20 And also: Flying trapeze Swimming Sailing & stand-up paddle - Lessons for all levels - Dedicated 5-lane lap pool (27 yards) Offered in All-Inclusive Package: - Kayaking - Basketball - Soccer - Water polo - Table Tennis - Bocce Ball

21 MISSION 1 c a p a c i t y Club Med Academies 21 Located only at Club Med Sandpiper Bay Be a leader in high-performance sports training and educate the next generation of athletes through: World-renowned coaches Well-established & proven training methodologies Commitment to high academic standards, Dedication to creating exceptional opportunities for personal growth and optimal potential. Full-time sports + academics 3 types of programs available all-year round: Junior sport camps Adult active sports program

22 1 c a p a c i t y Great Meetings & Events Facilities 22 Fully renovated main theater (also used as conference room) 9 meeting rooms, from 20 to 750 people Riverside restaurant can be privately rented for meetings & events Spanish patio available for private receptions RENOVATED

23 1 c a p a c i t y Proximity to other popular FL attractions 23 Club Med Sandpiper Bay is located in Port Saint Lucie, only 50min away from West Palm Beach and 2-hours drive from Miami or Orlando.

24 SANDPIPER s all inclusive is very competitive vs other top Florida competitors 1 c a p a c i t y A family of 2 adults and 2 children (8 & 4 y/o) looking for a weekend getaway in Florida from June 16 th to 18 th Local dinin g prices

25 25 2 SANDPIPER BAY SPORTS & WELLNESS

26 2 s a l e s Active wellness trends 26 Guests are embracing healthier lifestyles and are increasingly looking to integrate healthy habits into their travel experiences. In a hectic world, people are increasingly seeing travel as a way to bring balance back into their lives. Almost half see going on vacation as a moment to reflect and make better lifestyle choices. The coming year will see many travelers prioritizing health conscious trips that promise harmony for the mind, body and soul. 44% are interested to experience spa/relaxation travel and 38% in a health/wellbeing travel experience in Sources: 2016 SpaFinder report, Travel Daily News

27 2 s a l e s WELLNESS body & mind 27 An enhanced experience based on 3 pillars Sport Wellness Nutrition

28 2 s a l e s 28 Focus on Wellness Weeks! From April 29 th to June 3 rd 2017 (5 weeks) An enhanced and unique active wellness experience at Sandpiper Bay with a special activities & events program focusing on sports including Club Med Academies (Tennis, Golf, Beach Volleyball and Fitness) along with wellness and nutrition

29 29 3 SANDPIPER BAY CUSTOMER FEEDBACK

30 3 d i g i t a l Constantly improving our service it shows in the customer feedback 30 Strong customer feedback 4.5! ( source: 2017 Trip Advisor)

31 31 4 SANDPIPER BAY RECENT ENHANCEMENTS

32 4 r e s o r t s Room Updates Club Family Rooms 33

33 4 r e s o r t s Reception Update / Refresh 34

34 35 5 TRAVEL AGENT - TOOLS & RESOURCES

35 5 m i n d s e t Resources 36 SIGN UP ON CLUBMEDTA.com Access to the latest Club Med news, promotions, and marketing tools. This is our primary form of communication with our engaged travel partners. Log onto to Log on to and take the online exam to become a Club Med Expert Agent. Once you have graduated, be sure to check Alumni Alerts for promotions and specials just for graduates. BECOME A CLUB MED EXPERT AGENT FOLLOW US ON FACEBOOK Join our dedicated Great Agents Facebook group to get a sneak peak at our offers:

36 5 m i n d s e t Meet the Team Your Club Med Contact 37 Jim Killen, CTC Director of Sales, Eastern Region USA Michelle Lardizabal Vice President of Sales, USA Susie Casillas Director of Sales, Western Region USA Aideen Mulholland BDM Boston, N.E., Upstate NY Claudia Gil BDM Florida Maribel Lascalere BDM Texas & South Central US Graeme Laudenslager BDM Southern California & Las Vegas Robin Bear BDM Mid-Atlantic April Dawn VanWagner BDM - Manhattan, Staten Island & Northern NJ Krista Holmberg BDM Pacific Northwest & Northern Plains Alene Peaceman BDM Northern California, Nevada and Hawaii TBD BDM NY & CT Trish Noa BDM - GA, AL, NC, SC, TN, MS & FL Panhandle Chris O Connor BDM Rockies & Great Plains Edgar Manson BDM Chicago & Midwest Tracy Sedlak Vice President, Sales Operations North America For reservations, travel partner support and guest relations, we have over 50 highly qualified agents to assist you. Please contact our Customer Care Center in Tempe, AZ at CLUB MED.

37 Thank You!