Edmonton International Airport HO HO HO YOUR GUIDE TO EIA
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1 Edmonton International Airport HO HO HO YOUR GUIDE TO EIA
2 Near Gate 50 and US Departures Lounge Near Gate 50 NEW LOCATION, SAME GREAT DEALS Buy before you fly. We re pleased to offer you a vast array of hard-to-find and sought-after fine wines, single malts, cognac, tequila, rum, ice wine and specialty gift products. FLY IN STYLE A premier fashion, jewelry and accessory retailer founded by Robin Barre, Artizan offers the hottest looks season after season. Visit aflightofwineandspirits.com to explore all the unique items we offer! 2 3
3 On Arrivals near Gate D and in Central Hall Near Gate 64 ENJOY BELGIAN CUISINE AND BEER AT EIA! While Belgian Beer Café is steeped in tradition, it keeps things fresh with an eclectic menu to delight the well-travelled foodie. Visit this December for your pre-holiday feast. REFUEL BEFORE YOU FLY Feeling sluggish? Get a boost! Booster Juice specializes in tasty smoothies made from pure juice, luscious fruit, sorbet, homemade yogurt and nutritional supplements. 4 5
4 In Central Hall In Central Hall COMING SOON Boston Pizza is Canada s #1 casual dining brand with more than 365 restaurants in Canada. We can t wait to bring our unique and delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings to Edmonton International Airport! TRY OUR NEW ARTISAN PIZZA Quick and casual with affordable and authentic café food on offer, Brioche Dorée is set in a country French atmosphere that captivates customers with the fresh aromas of bread and pastry baking. 6 7
5 Near Gate 50 and in the US Departures Lounge Near Gate 64 EXPERIENCE THE MAGIC OF CHRISTMAS Along with reloadable gift cards, Caffè Sorrentino has great gift ideas. Bring someone an Edmonton-made authentic Italian Christmas cake. Panettone are great hosting gifts or something to bring and share with the office. These big-taste cakes come in a small package, making them easy to carry on your trip! CHILI S SIGNATURE RITAS Come enjoy some pre-flight delights at Chili s, featuring our hand-crafted margaritas! There s no better way to start your trip than with a fresh Platinum Presidente Margarita served in your very own shaker. 8 9
6 Near Gate 60 Near Gate 52 10% OFF ANY GIFT BY GEORGE Bring home a box of Cookies By George this holiday season. Feature cookie George s Chewy Ginger, available in November and December only! 10% OFF APPAREL From last minute gifts to trip essentials, traditional accessories to trendsetting items, Discover Alberta is a one-stop shop for passengers. Every item is an invitation to discover local treasures. Offer valid at Cookies By George s EIA location only. Offer available until December 31, Offer valid until December 31, Discount not applicable to jewelry
7 Near Gate 16 and before security near Door 8 US Departures Lounge and near Gate 60 SAVE ON GIFTS Stop at the Duty Free shop when travelling internationally and save on perfume, alcohol and tobacco products. Open two hours prior to the first international departure until the last international flight of the day. ENJOY THE LITTLE THINGS Euro Cafe is your one-stop shop for delicious pastries and coffee before your flight
8 Near Gate 54 Renaissance Edmonton Airport Hotel HALO BAR AND BISTRO Discover comfort food with a little bit of a twist, from our fresh mahi mahi soft tacos to our signature NagyMama s Potato and Cheese Perogies. At HALO, every day is a cheat day. PRE-FLIGHT PAMPERING Buy five Gate to Escape massages and receive a complimentary 10-minute session as our gift to you. Visit us today for your customer appreciation card
9 Near Gate 54 Before security near Door 28 BACON BACON Enjoy this limited edition burger featuring thick peameal and naturallysmoked bacon. One bacon good. Two bacon better. AN ICON OF CANADIAN CULTURE Whether you choose a little of the iconic stripe (watchband, hat, mug) or a lot (sweater, umbrella, or tote), you are connected to the history of Hudson s Bay and the history of Canada
10 Before security, in Central Hall and near Gates 18 and 54 Near Gate 54 10% OFF FOOD Come join us for a hint of Europe as you gaze at EIA s famous Living Wall. Enjoy our selection of beers and tasty food inspired by Europe s finest. Bring in this brochure and get 10% off your food order. EVERYTHING YOU NEED, AND MORE Hudson News offers a great selection of magazines, books, newspapers and a wide variety of travellers necessities including candy, snacks, bottled water and soft drinks. And, of course, the most necessary items of all Oilers clothing
11 In Central Hall Multiple locations throughout terminal ARRIVE PREPARED The ICE locations at Edmonton International Airport provide customers access to a wide range of major and exotic currencies. Now offering Click & Collect. Customers can place their orders online for pick-up at EIA, from 24 hours to a year ahead. COZY UP TO OUR EXCLUSIVE HOLIDAY THROW! Pick up a limited-edition holiday throw for only $25 with any $50 purchase ($80 value). Offer ends December 25, Offer valid while quantities last. Offer may change or end at any time without notice. See in store for details
12 Before security near door 27 Near Gate 50 and in the US Departures Lounge TECH, TOYS AND GADGETS Walk off your holiday indulgences with a Fitbit from the istore. Plus, stop by and receive a free screen cleaning on smartphones, ipads and computers. THE MOST IMPORTANT MEAL OF THE DAY Whether you re craving sausage and eggs or a salmon bagel, join us before 10 am and get 10 per cent off your breakfast order when you show this booklet
13 In Central Hall In Central Hall and near Gate 60 FUN GAMES, COOL TOYS, TASTY TREATS Kids Works stocks everything, whether you follow the Jedi path or the dark side. This holiday season, pick up our most popular Star Wars products and clothing. Browse our great selection of toys at Kids Works or the kiosks around the terminal. NURTURE YOUR BODY AND MIND Designed for today s active urban woman, Lolë collections truly reflect a modern lifestyle, turning consumption into investment by offering long-lasting, versatile clothing
14 Near Door 8 Near Gate 66 and Central Hall LUXURY THAT TRAVELS With bold rings that make a dramatic statement or letter pendants with an elegant, personal flair, Metalsmiths Sterling adds the finishing touches to your story. 24-HOUR CONVENIENCE If you require something before you fly or don t want to come home to an empty fridge, Macs is a convenient shopping experience that caters to all your needs. It s never too cold for Macs famously delicious ice-cold Frosters
15 Between Arrivals Gates C and D Near Gate 49 ENJOY FINE HOMESTYLE COOKING Come experience our relaxed hospitality for breakfast, lunch, supper or just a drink. NUTS, CANDY, SNACKS, MIXES AND MORE! Welcome your loved ones home with a delicious treat or a unique gift. Sweet or savoury, the Nut Man s cart has a treat for every taste bud
16 Near Gate 52 Near Gate 52 and in US Departures Lounge THE PERFECT GIFT FOR THE TRAVELLER IN YOUR FAMILY From now until Dec. 31, 2015, with a purchase of 5 lounge passes, you receive a complimentary lounge pass and earn 100 Air Miles. With a purchase of 10 lounge passes, you receive two complimentary lounge vouchers and earn 250 Air Miles. STOP FOR A SUB TODAY Quiznos makes bold, toasty, delicious sandwiches to satisfy you in the terminal or during your flight. Available for purchase in our Edmonton lounges, please inquire at the reception desk for more information
17 Near Gate 56 In US Departures Lounge CELEBRATE THE SPIRIT OF ADVENTURE Red Canoe offers a wide range of quality apparel and accessories that proudly display heritage brand icons from Canada s and Alberta s past and present. EVERYTHING YOU NEED TO TRAVEL The world s biggest newsstand brand in transportation centres, RELAY is a destination store offering the best selection of reading material and travel essentials
18 Near Gate 52 In Central Hall SATISFY YOUR SWEET TOOTH Hopefully you ll still be hungry for your holiday meals after stopping here, but we doubt it, especially with our new inventory! FOR THE SPORTS LOVER IN ALL OF US Sit back and enjoy a quick bite and your favourite beverage as you cheer your team to victory
19 Gate 60, Central Hall, US Departures Lounge and in the Renaissance Edmonton Airport Hotel TREAT YOURSELF TO AN EGGNOG LATTE Savour the holidays with this rich espresso beverage complemented with holiday spices, steamed milk and topped with nutmeg. HOLIDAY LIGHTS SHINE BRIGHT Shop designer sunglasses for men and women from the most popular fashion brands at Sunglass Hut. In Central Hall Ring in the holidays with sweet sips
20 Near Gate 18 and on Arrivals level near Door 7 In Central Hall TURN UP YOUR TUNES Forgot your earbuds or charger at home? Tech on the Go provides a great selection of personal electronics, including top-ofthe-line 24K Monster headphones. SPREAD THE JOY You ve always got time for Tim Hortons. How about a fresh donut, cup of coffee or your favourite home-style sandwich? This holiday season, indulge in festive Christmas donuts
21 In US Departures Lounge Near Door 27 ENHANCE YOUR TRAVEL EXPERIENCE A one-stop shop for all of your travel needs, featuring local maps, guides and travel accessories. Update your luggage, and travel in style with popular brands like Roots, Dakine, Samsonite, Heys and The North Face. YOU CAN T FLY WITHOUT WINGS Come try exciting internationally-inspired flavours like Jakarta Heat and Canadian Maple Bourbon
22 Near Gate 60 HO HO OH NO! Got car trouble at EIA this winter? Car Find Boosting Tire Inflation Snow Removal and more MADE FRESH BEFORE YOUR FLIGHT Enjoy a range of fresh Asian cuisine, from Chinese to Thai, Indian to Malaysian. The Wok Box quick-serve menu offers the freshest ingredients prepared in a flaming wok right in front of you perfect for busy travellers! Call Available 24 hours a day, 7 days a week 42 43
23 Spot the Elf In the Airport Have fun searching the airport, looking high and low in the shops and restaurants to find one of five EIA elves. Spot one and come into the store or restaurant to win a pair of festive EIA antlers. HO HO HOLIDAY FUN Contest Spot a second elf and you win a Christmas card match game!* Want to win 25 EIA bucks or free parking? Take a selfie with one of our elves and post it to Twitter or Instagram (@flyeia) with #EIAELF for your chance to win. For contest rules, visit flyeia.com/ terms-and-conditions. Have fun, and happy holidays. WHERE IN THE WORLD?? Check out Edmonton International Contest Airport on Facebook for a chance to win a trip to Amsterdam! Correctly identify the destination posted and you are entered to win! * While supplies last. Contest runs December 1 to 23, draw at noon December 23. For complete terms and conditions visit flyeia.com/terms-and-conditions
24 Gift Wrapping EIA s Festival of Trees Whether it s a last minute purchase from one of our 61 shops and services or a gift you brought with you, reduce your stress this holiday season and have your gifts wrapped at EIA. The Beaumont and Leduc Cadets will be wrapping gifts in Central Hall on: December 19 23: 8:30 am 8:30 pm December 24: 8:30 am 2:30 pm Gift wrapping is done by donation with money going to support the Cadets. Please do not wrap gifts before arriving, as they may have to be unwrapped by security. Times are subject to change, please visit flyeia.com/hohoho for the current schedule. Take a stroll through the terminal to admire the many Christmas trees decorated by various merchants, airlines and security agencies. You can see the trees between December 1 and 24 at the airport and on EIA s Facebook page: facebook.com/ flyeia. One lucky group will receive a $500 donation in their name to the Leduc and District Food Bank. Winner announced at noon, December
25 Seasonal Sounds Festive Craft Fun Children are invited to join in special crafting fun in the Santa s Storyland area between 10 am and 2 pm each day from December 20 to 24. With the help of one of Santa s helpers, little artists can build special items that are easy to carry and pack up for the plane trip! Located by Gate 64 Throughout December you can enjoy children s choirs from schools in the Edmonton Metro Region singing festive music. Located in the lower level of the airport by Arrivals entrances C and D. There will also be an increased frequency of performances at our Central Hall piano stage and Living Wall stage. We know you ll enjoy their music as much as we all do
26 What You Can Take Through Security What can I bring in my carry-on? You can bring liquids, aerosols and gels that are in containers with a capacity of no more than 100 ml, and the total number of liquid containers all fit into a small plastic bag with a capacity of no more than one litre. One bag per person. Exempt items are: prescription and essential non-prescription medications, baby food, baby formula and breast milk. Visit CATSA.gc.ca for further details. Wrapped gifts Please do not wrap gifts before arriving, as they may have to be unwrapped by security. Gift wrapping is available post-security in Central Hall. For a current schedule, visit flyeia.com/hohoho Is shoe removal required? You do not need to remove your shoes in Central security (domestic or international flights). You will need to remove your shoes in US Customs and Border Protection (US flights only), except seniors and children under the age of 12. What identification do I need? If travelling within Canada, all passengers who appear to be 18 years of age or older must have government issued identification with a photo or two pieces of non-photo government issued identification including the person s name and at least one piece that would also include date of birth and gender. Passengers that are between the ages of 2-18 must have an original birth certificate or non-government issued identification (e.g. a student card). Either the original birth certificate or photocopy of the original birth certificate is required for passengers that are under two years of age. If you are travelling outside of Canada a valid passport is required. For further details or clarification please contact your airline. Visit flyeia.com/prepare for additional general flight info to help you prepare for your trip. Strollers and wheelchairs If you are travelling with a small child or a physically challenged person you can check with your airline for assistance. Look for Priority Lane, a wider, more accessible boarding line. There is extra space to accommodate larger items like strollers and wheelchairs and mobility aids, and screening officers who offer additional assistance
27 Contact General Info Booth (Lost and Found) or TTY Emergency Fire/Medical (24 hrs) Police (RCMP) Transportation Ground Transportation Office or GET 2 EIA Priority Valet Office General Parking Inquiries Government Services Canada Border Services Agency Canada Immigration Centre US Customs and Border Protection Airlines Air Canada (Jazz) Air North Air Transat Alaska Airlines American Airlines Canadian North Central Mountain Air Delta First Air Icelandair Integra Air KLM Royal Dutch Airlines Northwestern Air Lease Sunwing United Airlines WestJet AMSTERDAM, HERE WE COME! Edmonton International Airport is proud to offer you EIA rewards, a free program where you can win flights every month, plus airport discounts on parking, dining and shopping! In December, join EIA rewards for a chance to win an amazing flight prize A flight for two to Amsterdam with KLM Royal Dutch Airlines For more details, visit flyeia.com/rewards 52 53
28 Information Christmas at EIA Today! Location Our main service desk is located on Arrivals Level 1 across from Door There are also several white info phones available throughout the terminal that connect you to the desk. Hours Monday through Friday: 8:00 am-midnight Saturday, Sunday & Holidays: 9:00 am-midnight See this map to tell you what is going on throughout the holiday season. Visit flyeia.com/hohoho for more details. US Departures 82 & & 88 US DEPARTURES LOUNGE 78 & 80 INTERSTITIAL CORRIDOR 10 INTERSTITIAL CORRIDOR FOOD COURT PLAZA PREMIUM COMMON 6 USE LOUNGE 74 & NORTH Departures Level US CUSTOMS & BORDER PROTECTION Live Music Area* 62&64 Free Gift Wrapping (Dec 19-24) INTERSTITIAL CORRIDOR Crafty Fun (Dec 20-24) NORTH &52 DOMESTIC-INTERNATIONAL DEPARTURES 1 SOUTH CHECK-IN Deposit your Christmas Wish CENTRAL HALL SECURITY A J NORTH CHECK-IN Services available: Lost & Found Storage Services General airport information Self-serve computer with internet access Questions or concerns? info@flyeia.com, Phone , Call Toll-free: Airport Volunteer Ambassadors Look for our friendly and helpful volunteers walking around the terminal. They are happy to answer your questions. After Security US After Security Domestic International Before Security Shopping Dining Shopping Dining Shopping Dining 1 Artizan 2 Chili s Express 3 Dufry Duty-Free 4 ICE (International Currency Exchange) 5 istore 6 Plaza Premium Lounge 7 Quiznos 8 Red Canoe 9 RELAY 10 Starbucks 11 Wings Tap & Grill 1 Air Canada Lounge 2 Artizan 3 Belgian Beer Café 4 Booster Juice 5 Boston Pizza** 6 Brioche Dorée 7 Caffè Sorrentino 8 Chili s 9 Cookies by George 10 Discover Alberta 11 Dufry Duty-Free 12 Euro Café 13 A Flight of Wine and Spirits 14 Gate to Excape Massage & Wellness 15 Heineken Bar 16 Hudson News (3) 17 ICE (International Currency Exchange) 18 Indigo Spirit 19 istore 20 Kids Works 21 Lolë 22 Metalsmiths Sterling (2) 23 Montana s Front Porch 24 Plaza Premium Lounge 25 Quiznos 26 RELAY News/ Red Canoe 27 River Valley Sweet Shoppe 28 Sports Section Bar 29 Starbucks (2) 30 Sunglass Hut 31 Tech on the Go 32 Tim Hortons 33 Wok Box 1 Euro Café 2 Harvey s 3 Hudson News (2) 4 ICE International Currency Exchange (2) 5 Jasper Bar & Grill 6 Luggage Wrap Services 7 Travel + Leisure 25 ATM Washroom Gates Elevator/Escalator Terminal Entrances * School choirs perform select dates and times in December on Arrivals Level 1 near Booster Juice. See flyeia.com/hohoho for complete schedule. ** Coming soon. 54
29 60 NON- STOPS! EIA brings you the world with non-stop flights to 60 global destinations. For the most current EIA non-stops, visit: flyeia.com CANADA Abbotsford Hay River Rainbow Lake Calgary High Level Red Deer Comox Inuvik Regina Dawson Creek Kamloops Saskatoon Fort McMurray Kelowna Toronto Fort Nelson Lethbridge Vancouver Fort Smith Montreal Victoria Fort St. John Nanaimo Whitehorse Grande Prairie Norman Wells Winnipeg Halifax Ottawa Yellowknife Hamilton Peace River US Chicago Las Vegas Palm Springs Denver Los Angeles Phoenix Dallas-Fort Worth* Houston Maui Minneapolis Orlando San Francisco Seattle INTERNATIONAL Amsterdam London** Punta Cana Cabo San Lucas Cancun Cayo Coco Liberia Mazatlan Manzanillo Montego Bay Puerto Vallarta Reykjavik Santa Clara Varadero 1, 1000 Airport Road Edmonton International Airport, Alberta T9E 0V3 t: e: Revised Winter Note: some services are offered on a seasonal basis. *Service ends Feb **Service starts May flyeia.com
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