Transcription

1 Aerodrome Manual

2 Department Document Owner Document Administrator Address Airside Compliance Jerry Barkley Janet Gilroy Gatwick Airport Ltd Airside Operations Building 2B169 Gatwick Airport West Sussex RH6 0NP Tel Website 1

3 The Aerodrome Manual consists of 5 parts, as follows:- Part A - General Part B - Aerodrome Management System, qualification and training requirements Part C - Particulars of the aerodrome site Part D - Particulars of the aerodrome required to be reported to the Aeronautical Information Service Part E - Particulars of the operating procedures of the aerodrome, its equipment and safety measures 2

4 CONTENTS Part A General Page 0. Administration and Control of the Aerodrome Manual Introduction System of Amendment and Revision General Information 14 Part B Aerodrome Management System, qualification and training requirements 2. Aerodrome Management System, Qualification and Training 17 Requirements 2.1 Aerodrome Organisation and Responsibilities Safety Management System Compliance Monitoring Quality Management system for Aeronautical Data and 45 Information Provision 2.5 Accident and Mandatory Reporting Policies Procedures related to alcohol / drugs Safety Directives/ Problems / Recommendations Procedures for Recording Aircraft Movements Required Aerodrome Personnel Qualifications / Training Training Programme Proficiency Check Programme Provision of Training and Proficiency Check Records to New Employer 62 Part C - Particulars of the aerodrome site 4. Description of Aerodrome Site 64 Part D - Particulars of the aerodrome required to be reported to the Aeronautical Information Service 5. Procedures for the Promulgation of General Information Aerodrome Dimensions and Related Information 69 3

5 Part E Particulars of the operating procedures of the aerodrome, its equipment and safety measures Page 7. Aerodrome Reporting Procedures for Accessing the Aerodrome Movement Area Inspection, Assessment and Reporting of Airside Areas Inspection and Maintenance of Visual and Non-Visual Aids Inspection and Maintenance Procedures for Aerodrome Equipment Maintenance of the Movement Area Aerodrome Works Procedures for Apron Management Procedures for Apron Safety Management Vehicle Control on Operational Areas Wildlife Hazard Management Obstacle Control and Safeguarding Aerodrome Emergency Planning Rescue and Firefighting Aircraft Recovery Aviation Fuel Management and Dangerous Goods Low Visibility Operations Procedures for Winter Operations Strong Wind Warnings Night Operations Protection of Radar and other Navigational Aids Procedures for Operation of Aircraft with Higher Code Letter Prevention of Fire at the Aerodrome Procedure for Calculating Reduced Declared Distances Isolated aircraft parking position List of Attachments to the Aerodrome Manual Deviation and Action Document 119 4

6 Part A General 5

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8 0.1.3 Parts of the Aerodrome Manual Part A General information, administration and control of the aerodrome manual. Part B Aerodrome management system, qualification and training requirements. Part C Particulars of the Aerodrome Site Part D Particulars of the Aerodrome required to be reported to the Aeronautical Information Service. Part E Particulars of the Operating Procedures of the Aerodrome, its Equipment and Safety Measures Definition of Terms needed for the Use of the Aerodrome Manual Aerodrome Any area of land or water designed, equipped, set apart or commonly used to afford facilities for the landing and departure of aircraft and includes any area or space, whether on the ground, on the roof of a building or elsewhere, which is designed, equipped or set apart to afford facilities for the landing and departure of aircraft capable of descending or climbing vertically, but shall not include any area the use of which for affording facilities for the landing and departure of aircraft has been abandoned and has not been resumed. Aerodrome Elevation The elevation of the highest point of the landing area. Aerodrome Reference Point The aerodrome reference point is the geographical location of the aerodrome and the centre of its traffic zone where an ATZ is established. Aeronautical Ground Lighting (AGL) Approach, runway and taxiway lighting provided for the guidance of aircraft at night and in low visibility. Apron A defined area on a land aerodrome provided for the stationing of aircraft for the embarkation and disembarkation of passengers, the loading and unloading of cargo and for parking. Category 1 (CAT 1) Operation A precision Instrument Approach and Landing with a decisions height not lower than 200 feet and with either a visibility not less than 800m, or runway visual range (IRVR) not less than 550m. Category ll (CAT ll) Operation A precision instrument approach and landing with a decision height lower than 200ft but not lower than 100ft., and a runway visual range not less than 300m. Category llla (CAT llla) Operation A precision instrument approach and landing with either, a decision height lower than 100ft,or with no decision height and a runway visual range not less than 175m. 7

9 Category lllb (CAT lllb) Operation A precision instrument approach and landing with either, a decision height lower than 50ft or with no decision height and a runway visual range less than 175m but not less than 50m. Cleared and Graded Area An area within a runway strip free from obstacles. Clearway An area at the end of the take-off run available and under the control of the aerodrome licensee, selected or prepared as a suitable area over which an aircraft may make a portion of its initial climb to a specified height. GAD - Gatwick Airport Directive A Directive setting out airside policy and procedures. GAL Gatwick Airport Ltd Aerodrome operator. GAN General Advice Notice A Notice issued to advise short term revisions to airside procedures and / or infrastructure. Instrument Approach Runway A runway intended for the operation of aircraft using non-visual aids providing at least directional guidance in azimuth adequate for a straight-in approach. Instrument Strip An area of specified dimensions, which encloses an instrument runway. Inter-Stand Clearway A corridor of apron between two stands, marked by paint markings intended to be kept clear so as to facilitate vehicle movement from the front to the back of a parked aircraft and to enable emergency access / egress. Manoeuvring Area That part of an aerodrome provided for the take-off and landing of aircraft and for the movement of aircraft on the surface, excluding the apron and any part of the aerodrome provided for the maintenance of aircraft. MARS (Multi Aircraft Ramp System) A MARS stand is defined as one which allows either two small aircraft or one large aircraft to be parked on the same stand. MCA (Multi Choice Apron) An MCA stand can accept more complex combinations of aircraft than a MARS stand, ie. three small aircraft or two large aircraft. Movement Area That part of an aerodrome intended for the surface movement of aircraft including the manoeuvring area, aprons and any part of the aerodrome provided for the maintenance of aircraft. Non-Instrument Runway A runway intended for the operation of aircraft using visual approach procedures. Obstacle All fixed (whether temporary or permanent) and mobile objects, or parts thereof, that are located on an area intended for the surface movement of 8

10 aircraft or that extend above a defined surface intended to protect aircraft in flight. Obstacle Free Zone A volume of airspace extending upwards and outwards from an inner portion of the strip to specified upper limits which is kept clear of all obstructions except for minor specified items. Precision Approach Runway A runway intended for the operation of aircraft using visual and non-visual aids providing guidance in both pitch and azimuth adequate for a straight-in approach. See Category I, II and III Operations. Rapid Exit Taxiway (RET) A taxiway connected to a runway at an acute angle and designed to allow landing aeroplanes to turn off at higher speeds than are achieved on other exit taxiways thereby minimising runway occupancy times. RETILS Rapid Exit Taxiway Indicator Lights (RETILs) and paint markings assist pilots in judging distances to Rapid Exit Taxiways and enable them to apply braking action for a more efficient roll-out and runway exit speed. The RETILs provide a countdown pattern of amber lights together with 3 sets of painted count-down markings placed at 300 m, 200 m and 100 m from the intersection of the runway centre-line with the Rapid Exit Taxiway centreline. Installed on runway 08R/26L. RGB Runway Guard Bars are installed at all runway/taxiway intersections and consist of light fittings spaced at intervals of no greater than 3m across the taxiway showing red towards the direction of approach to the runway, normally at right-angles to the taxiway centreline RTILS Runway threshold identification lights - 2 synchronised flashing white lights, one at each end of the threshold bar. Installed on runway 08L/26R. Runway A defined rectangular area, on a land aerodrome prepared for the landing and take-off run of aircraft along its length. Runway End Safety Area (RESA) An area symmetrical about the extended runway centreline and adjacent to the end of the strip primarily intended to reduce the risk of damage to an aeroplane undershooting or overrunning the runway. Shoulder An area adjacent to the edge of a paved surface so prepared as to provide a transition between the pavement and the adjacent surface for aircraft running off the pavement. Stopway A defined rectangular area at the end of the take-off run available, prepared and designated as a suitable area in which an aircraft can be stopped in the case of a discontinued take-off. Strip An area of specified dimensions enclosing a runway and taxiway to provide for the safety of aircraft operations. 9

11 Taxiway A defined path, usually paved, on a land aerodrome established for the taxiing of aircraft and intended to provide a link between one part of the aerodrome and another, including: a) Aircraft Stand Taxi lane - a portion of an apron designated as a taxiway and intended to provide access to aircraft stands only (i.e. in a cul-de-sac). b) Apron Taxiway - a portion of a taxiway system located on an apron and intended to provide a through taxi route across the apron. Taxiway Holding Position A designated position at which taxiing aircraft and vehicles may be required to hold in order to provide adequate clearance from a runway. Taxiway Intersection A junction of two more taxiways. Threshold The beginning of that portion of the runway usable for landing. TODA Signs Take-off distance available signs, used on runway 08L/26R. TUBS Taxiway Unavailable Bars (TUBS) comprising of a line of red stop lights spaced at approximately 3m centres across the full width of the mouth of each RET/RAT adjacent to the runway and running parallel to the runway centreline, to prevent incursions onto taxiways which are unavailable due to operational issues such as Work in Progress. For use when runway 08R/26L is in operation. 0.2 System of Amendment and Revision Person responsible for issuance and insertion of amendments and revisions The Head of Airside Compliance is responsible for the issue and insertion of amendments and revisions. The Aerodrome Manual is reviewed by the Head of Airside Compliance on a quarterly basis. It is a live document in the sense that it is maintained as a single entity incorporating all up to date information. Any amendments will trigger a re-issue of the entire document as a new version. When this happens an advisory message will be sent to the distribution addressees, informing that the Aerodrome Manual has received an update, with a new version number. Recipients are required to confirm by to the Head of Airside Compliance, that they have received the amended Aerodrome Manual. 10

12 0.2.2 Record of amendments and revisions Amendment No. Effective Date Insertion Date Initials 1 01/03/ /06/ Handwritten amendments and revisions Handwritten amendments and revisions are not permitted. In situations requiring immediate amendment or revision in the interest of safety, GAL will inform the airside operators by means of the regulated promulgation of information or where appropriate issue Directives and Notices Annotation of pages Each page will be annotated with a header example below GatwickAeroManv1.0 11

13 0.2.5 List of effective pages Section Page Date Section Page Date Section Page Date Contents 3 09/06/17 Part B 50 09/06/17 Part E 97 09/06/17 Contents 4 09/06/17 Part B 51 09/06/17 Part E 98 09/06/17 Part A 5 01/07/14 Part B 52 09/06/17 Part E 99 01/07/14 Part A 6 01/07/14 Part B 53 09/06/17 Part E /06/17 Part A 7 01/07/14 Part B 54 09/06/17 Part E /07/14 Part A 8 01/03/16 Part B 55 09/06/17 Part E /06/17 Part A 9 01/07/14 Part B 56 09/06/17 Part E /03/16 Part A 10 01/03/16 Part B 57 09/06/17 Part E /06/17 Part A 11 01/03/16 Part B 58 09/06/17 Part E /06/17 Part A 12 09/06/17 Part B 59 09/06/17 Part E /06/17 Part A 13 09/06/17 Part B 60 01/03/16 Part E /03/16 Part A 14 01/07/14 Part B 61 01/07/14 Part E /03/16 Part A 15 01/07/14 Part B 62 01/07/14 Part E /06/17 Part B 16 09/06/17 Part C 63 01/03/16 Part E /06/17 Part B 17 09/06/17 Part C 64 01/03/16 Part E /06/17 Part B 18 09/06/17 Part C 65 09/06/17 Part E /03/16 Part B 19 01/03/16 Part C 66 01/07/14 Part E /03/16 Part B 20 01/07/14 Part D 67 01/07/14 Part E /03/16 Part B 21 09/06/17 Part D 68 01/07/14 Part E /03/16 Part B 22 09/06/17 Part D 69 01/07/14 Part E /03/16 Part B 23 09/06/17 Part D 70 01/07/14 Part E /03/16 Part B 24 09/06/17 Part D 71 01/07/14 Attachments /06/17 Part B 25 01/03/16 Part D 72 09/06/17 DAADs /03/16 Part B 26 09/06/17 Part D 73 09/06/17 DAADs /03/16 Part B 27 09/06/17 Part D 74 09/06/17 DAADs /03/16 Part B 28 09/06/17 Part D 75 01/03/16 Part B 29 09/06/17 Part E 76 09/06/17 Part B 30 09/06/17 Part E 77 09/06/17 Part B 31 01/07/14 Part E 78 09/06/17 Part B 32 01/03/16 Part E 79 01/07/14 Part B 33 01/03/16 Part E 80 01/03/16 Part B 34 01/07/14 Part E 81 01/03/16 Part B 35 01/03/16 Part E 82 01/07/14 Part B 36 01/07/14 Part E 83 01/07/14 Part B 37 01/03/16 Part E 84 01/03/16 Part B 38 09/06/17 Part E 85 01/07/14 Part B 39 01/03/16 Part E 86 01/07/14 Part B 40 09/06/17 Part E 87 01/07/14 Part B 41 09/06/17 Part E 88 01/07/14 Part B 42 01/03/16 Part E 89 09/06/17 Part B 43 09/06/17 Part E 90 01/03/16 Part B 44 01/03/16 Part E 91 01/07/14 Part B 45 09/06/17 Part E 92 01/03/16 Part B 46 09/06/17 Part E 93 01/07/14 Part B 47 09/06/17 Part E 94 01/03/16 Part B 48 09/06/17 Part E 95 09/06/17 Part B 49 09/06/17 Part E 96 01/03/ Annotation of Changes Amendments will be annotated by a solid black line in the page margin and will be recorded in the list of effective pages or paragraphs. 12

14 0.2.7 Temporary Revisions Temporary revisions are not used. Permanent changes to the Aerodrome Manual will require the document to be issued with a new version number Distribution System The Aerodrome Manual is distributed electronically, to the following:- Chief Executive Officer Chief Operating Officer Head of Airside Operations Head of Fire Service Senior Airside Engineering Manager Director of EHS Head of Stable Operations Airside Operations Manager General Manager Safety & Airspace Regulation Group Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Gatwick Airport Ltd Air Navigation Solutions UK Civil Aviation Authority In addition, the Aerodrome Manual is also distributed to the following airside operators:- Airdat Airline Services Alpha Flight Services Alpha LSG ASIG British Airways dnata easyjet Emirates Flightcare GASHCO Gate Gourmet Gatwick Ground Services Menzies Monarch North-Air Norwegian OCS Omniserve Red Handling Signature S R Technics Storm Aviation Swissport Thomas Cook Thomson Virgin Atlantic The Gatwick Airport Directive GAD Gatwick Aerodrome Manual states:- This is to advise all airport users, that an electronic copy of the Gatwick Aerodrome Manual is available for viewing. The Manual contains instructions from Gatwick Airport Ltd to the aerodrome operational staff, details of persons responsible for operational audits and their areas of responsibility and a record of the physical characteristics of the Aerodrome. 13

15 1. General Information 1.1 Purpose and Scope A copy of the Aerodrome Manual may be requested from the Head of Airside Compliance. The aerodrome manual describes how the aerodrome infrastructure, facilities and operational procedures will be operated safely. It contains all the relevant information to describe the management structure and its systematic approach to aerodrome operations. As well as the aerodrome operational procedures the manual describes the day-to-day functioning of the aerodromes management system, its safety culture, performance against safety targets and objectives. Due to the size and complexity of operations, and related procedures, the aerodrome manual does not contain all the procedures, but where applicable references to the procedures are included within the aerodrome manual. Referenced information, documentation and procedures are made available as necessary to all operational staff by means of the following, to describe the safety standards and procedures which shall be implemented and enforced in compliance with the Competent Authority. UK AIP Gatwick Airport Conditions of Use General Advice Notices promulgated by GAL via Gatwick Airport Directives promulgated by GAL via Gatwick Airport Byelaws Health and Safety at Work Act Management of Health and Safety at Work Regulations Legal Requirements for an Aerodrome Certificate Prior to commencing the operation of an aerodrome, the aerodrome operator shall obtain the applicable certificate issued by the Competent Authority. The content of the aerodrome manual shall reflect the certification basis and the requirements set out in Part-ADR.OR.E and Part-ADR.OPS, as applicable and shall not contravene the terms of the certificate. The aerodrome manual shall contain or refer to all necessary information for the safe use, operation and maintenance of the aerodrome, its equipment, as well as its obstacle limitations and protection surfaces and other areas associated with the aerodrome. 1.3 Conditions for use of the aerodrome Use of the Airport is subject to the conditions laid down in the UK Aeronautical Information Publication - the Gatwick Airport Limited Conditions of Use which can be viewed on the GAL website the Gatwick Airport Byelaws 1996 (a copy of which is included as an APPENDIX to this Manual) and the Gatwick Airport Directives and Notices in force at the time. Copies of the latter publications may be obtained from GAL. 14

16 1.4 Aerodrome operating responsibilities Gatwick Airport is responsible for the safe operation and maintenance of the aerodrome in accordance with Regulation (EC) No 216/2008 and its implementing rules. Gatwick Airport shall grant access to any person authorised by the Competent Authority, to: any facility, document, records, data, procedures or any other material relevant to its activity subject to certification or declaration, whether it is contracted or not; and perform or witness any action, inspection, test, assessment or exercise the Competent Authority finds is necessary. The Competent Authority should make initial contact through the Airside Operations Manager who is available H24, to assist and facilitate audits / inspections as requested. 15

17 Part B Aerodrome Management System, qualification and training requirements 16

18 Part B Aerodrome Management System, qualification and training requirements 2. Aerodrome Management System, qualification and training requirements 2.1 Aerodrome Organisation and Responsibilities Organisation charts 17

19 .. Head of Airside Compliance has direct access to the Accountable Manager for safety matters and is responsible to the Accountable Manager 18

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23 The persons with line responsibility within GAL are given in the following table Responsibility Level Person with overall responsibility for safety and Accountable Manager Stewart Wingate Chief Executive Officer Gatwick Airport Ltd Executive Member responsible for safety Chris Woodroofe Chief Operating Officer Gatwick Airport Ltd Level One Senior person accountable for Aerodrome Operations Gary Cobb Head of Airside Operations Level Two Manager responsible for Aerodrome Regulation and Safety Jerry Barkley Head of Airside Compliance Manager responsible for day to day Airside Operations Kan Ni Airfield Manager Manager responsible for RFFS provision Mark Freeman Head of Fire Service Nominated ATC Providers Representative Markus Biedermann General Manager ANS Level Three Assistant Airside Compliance Manager Keith Burridge Airside Compliance Support Manager Janet Gilroy Airside Operations Managers Scott Allardice Glenn Lindup Miles Lord Ray Morwood Kevin Walton Vacancy Station Managers x 5 Watch Managers x 5 22

24 Aerodrome Certification Key Post Holders Current Post Holder Position Position authorised to deputise in the event of absence Stewart Wingate (Accountable Manager) Chief Executive Officer Chief Operating Officer Chris Woodroofe Chief Operating Officer Head of Airside Operations Gary Cobb Head of Airside Operations Airfield Manager Jerry Barkley Head of Airside Compliance Assistant Airside Compliance Manager Kan Ni Airfield Manager Airside Operations Lead Mark Freeman Head of Fire Service Airport Fire Deputy Manager Scott Allardice Glenn Lindup Miles Lord Ray Morwood Kevin Walton Vacancy Airside Operations Manager Airside Control Lead Safety Accountabilities & Responsibilities Chief Executive Officer Stewart Wingate The Chief Executive Officer is the accountable manager for Gatwick Airport Limited. The Chief Executive Officer has overall safety responsibility for passengers and GAL employees at the Airport and also has responsibility for ensuring safety consultation, facilitation and monitoring of the airport s business partners, suppliers and service providers is undertaken. The Chief Executive Officer s key areas of responsibility include: Ensuring that the airport s safety policy and management systems are produced, kept up-to date and meet corporate policy standards and procedures. Taking a leadership role in the airport s safety programme and ensuring that safety never becomes subordinate to financial matters. Ensuring compliance with all safety related legislation applicable to the management of the aerodrome and airport facilities. Accountability for the annual business plan (including the capital programme) is sufficiently resourced to achieve compliance with the airport safety policy and management system. Ensuring that the annual group safety improvement objectives are implemented. 23

25 Appointing safety conscious direct reports, monitoring their performance and ensuring that safety is given the highest priority within their training and development plans. Ensuring that full consideration is given to the safety integrity of changes in the airport s organisation structure and business processes. Ensuring that the policies, standards and procedures are set and complied with and they contribute to the success off the airport s safety policy and management system. Ensuring that the airport controlled capital projects comply with the safety elements of GAL s project process. In the event of an incident occurring at the airport regardless of whether more senior GAL personnel are present, the airport Chief Executive Officer has overall responsibility for the effective response and management of the incident. Chief Operating Officer Chris Woodroofe The Chief Operating Officer is accountable to the GAL Board for defining, deploying and monitoring GAL s strategy and compliance process to enable the company and its departments to have safety focused strategic plans and compliance regimes. The Chief Operating Officer has prime responsibility for supporting the Chief Executive Officer to comply with his legal duties. The Chief Operating Officer s key areas of responsibility include: Taking a leadership role in GAL s Operational Departments safety programme and ensuring the provision of systems which ensure that safety never becomes subordinate to financial matters. Championing safety at GAL Supporting all GAL departments and functions to monitor safety performance across GAL. Ensuring that the Operational Departments implement the annual GAL Safety improvement objectives. Ensuring that safety improvement objectives are set for GAL. Ensuring that the Operational Departments policies, standards, procedures and practices contribute to the success of GAL s Safety Policy and Management System. Appointing safety conscious direct reports (and functional direct reports), monitoring their performance and ensuring that safety is given the highest priority within their training and development plans. Ensuring the annual business plans for the operational functions are sufficiently resourced to achieve compliance with the GAL safety policy and management system. Supporting the Chief Executive Officer to ensure that full consideration is given to the safety integrity of changes in the airport organisational structures and business processes. Ensuring that the airport process improvement work has safety as an integral and priority element. 24

26 Ensuring that proper liaison takes place on the activities of the police and armed forces in so far as their shared risk activities fall under the jurisdiction of the Chief Executive Officer. Ensuring that there is liaison with those who have Operational functional responsibilities which might affect safety at Gatwick. Head of Airside Operations Gary Cobb The Head of Airside Operations is the senior person accountable for Aerodrome Operations and is responsible for defining, deploying and monitoring, the Airside Operations department's strategy and compliance process to enable the department to have safety focused plans and compliance regimes. The Head of Airside Operations key areas of responsibility at Gatwick include: Leading Gatwick Airport's Airside Safety Management System and ensuring Emergency planning is delivered in accordance with Aerodrome Certification requirements. Ensuring that aerodrome safety does not become subordinate to financial matters. Setting demanding objectives for airside safety improvement and providing support to achieve them. Ensuring asset stewardship is effectively managed within the Operational departments to ensure safety during maintenance and project work. Ensuring that policies, standards, procedures and practices are aligned at all times. Recruiting, motivating and monitoring safety conscious direct reports, identifying suitable individual development plans. Appraising members of the Executive of all airside operational matters that may influence or impact compliance with aerodrome certification requirements. Maintaining and developing constructive relationships with all stakeholders in the safe and efficient operation of the airfield. Airfield Manager Kan Ni Deputises for Head of Airside Operations in his absence. Provide leadership to all operational teams in Airside Operations function, through engaging, coaching and inspiring operational excellence. Ensure key stakeholder relationships, including third party and internal Business Partners are developed and maintained to continue to deliver a safe, effective and efficient Airfield operation. Accountable for ensuring Airside Developments for Gatwick Airside Operations are delivered and achieve business goals and targets. Ensure all standards, regulatory legal and statute requirements are proactively met and adhered to accordingly, including compliance with Environment, Health and Safety (EHS) and sustainable development policies within the Airside Operations function. Monitor the implementation and ensure adherence to operational standards within Airside Engineering and Airside Operations. 25

27 Take responsibility for personal and team compliance with Company Health and Safety policies, ensuring safe working practices are maintained which minimise risk to self, work colleagues, customers and staff. Improve environmental performance and meet agreed standards together with relevant stakeholders. Airside Operations Manager - Scott Allardice Glenn Lindup Miles Lord Ray Morwood Kevin Walton Vacancy The Airside Operations Manager reports to the Airside Operations Lead and is responsible for the day to day management of the Airside Operations Shift team. Accountable for the Safety, Environment, Compliance and Performance of the Airfield. Focal point for customers and airport partners and accountable for the H24 operation of the aerodrome in accordance with the certificate. They are the Aerodrome Certificate Holder s delegated authority during the absence of the Accountable Manager and/or Head of Airside Operations. The AOMs are the authorised persons in accordance with Article 232 Power to detain aircraft. The AOMs key areas of responsibility at Gatwick include: Provide leadership for the Airside Operations team and drive a high performance culture aligned to organisational values Accountable for the line management and performance of the team Drive a just safety culture and ensure Gatwick operates beyond compliance Define and execute the operating plan managing cost efficiently Accountable for executing operations in accordance with the Aerodrome Manual, applicable CAA regulations and key performance indicators Ensure all standards, regulatory legal and statute requirements are proactively met and adhered to accordingly including compliance with Environment, Health and Safety, (EHS) and sustainable development policies within the Airside Operations function. Accountable for the Airfield Status in line with the Aeronautical Information Publication (AIP) and promulgation of NOTAMs and airside operational information. Deliver excellent airline and passenger service, leading airside On Time Performance Accountable for delivering runway throughput to meet the declared capacity Responsible for Air Traffic service performance delivery Accountable for winter and adverse operational performance Accountable for the development of people and processes to meet business and customer requirements To ensure the safe throughput of aircraft movements by liaising with the Operations integrators, ATC, AFS, AAIB, Meteorological Offices, Airlines, Police and the GMC Leader during periods of adverse weather, equipment serviceability, incidents and emergencies and any other major disruption. 26

28 To manage, co-ordinate and control resources during emergency incidents, aircraft recovery operations, adverse weather conditions, equipment serviceability, ice falls / vortex damage and unscheduled movements. Leads communication to team and airside information to the wider business Contributes to the capital development strategy and project execution To manage aircraft ground engine testing, the night movement quota, the movement area works programme, airfield obstruction safeguarding and airfield congestion in accordance with statutory regulations and company policy. Compile detailed reports on incidents and make any necessary recommendations for follow up. Head of Airside Compliance Jerry Barkley The Head of Airside Compliance is accountable to the Head of Airside Operations and is responsible for ensuring compliance, standards and procedures are effectively managed in accordance with the Aerodrome Certification requirements. The Head of Airside Compliance shall have direct access to the Accountable Manager. The Head of Airside Compliance key areas of responsibility at Gatwick include: Taking a leadership role in Airside Operations safety standards and ensuring adherence to and delivery of outputs from safety systems. Ensuring activities are undertaken to deliver GAL safety objectives. Lead Compliance Team to ensure compliance with and maintenance of airside safety standards and recommended practices in accordance with the requirements of the aerodrome certificate. Manage the safeguarding process for the aerodrome in accordance with EASA ADR.OPS.B.075 using CAP 738 for guidance. Appointing safety conscious direct reports (and functional direct reports), monitoring their performance and ensuring that safety is given the highest priority within their training and development plans. Ensuring effective communication processes are in place with CAA SARG and other H&S agencies. Ensuring that "best practice" operational standards and procedures are identified and implemented. In accordance with ADR.OR.D.015 (c) The Airside Compliance Team is responsible for the development, maintenance and day-to-day management of the Safety Management System. The Head of Airside Compliance acts independently of other Managers within the organisation and has direct access to the Accountable Manager and to appropriate management for safety matters and is responsible to the Accountable Manager. Head of Fire Service Mark Freeman The Head of Fire Service, reporting to the Head of Airside Operations is responsible for the overall operational efficiency of the RFFS. This is achieved through the effective management of the Fire Service team. 27

29 The Head of Fire Service key areas of responsibility and safety accountabilities at Gatwick include: Manage staff and resources to ensure compliance with the Aerodrome Certificate, company standards and CAA/EASA regulations. Ensure mandatory training is carried out to maintain continuous compliance with CAA/EASA regulations. Ensure that safety is given the highest priority at all times in meeting the operational standards for equipment and personnel. Liaise with airlines, airport agencies, external emergency services and other bodies to achieve effective co-operation in all areas of responsibility. Comply with any safety targets set by the Chief Executive Officer (CEO). Ensure controls are in place to minimize the risk of environmental incidents. Maintaining and updating Emergency Orders to ensure Gatwick complies with the requirements of the Aerodrome certificate. Station Managers x 5 Each watch has a Station Manager who is responsible for the operational efficiency and day to day running of the RFFS. The Station Manager reports directly to the Airport Fire Deputy Manager. General responsibilities and safety accountabilities To fulfill the role of Incident Commander at an aircraft accident or incident. This role may then be handed over to the Incident Commander of the Local Authority Fire Service on their arrival. Manage staff and resources to ensure compliance with, and maintenance of, airside safety standards and recommended practices in accordance with the Aerodrome Certificate, company standards and CAA publications. Day to day liaison with other airport departments with regard to safety and security. To ensure any necessary risk assessments are carried out promptly and accurately and the findings disseminated to all RFFS personnel. Compile detailed reports on incidents and make any necessary recommendations for follow up. Maintain competence in the role of Station Manager through the MOC Scheme. Disseminate all information to RFFS personnel with regard to Health & Safety aspects, and company standards. Initiate immediate inquiries following any accident or incident to members of staff, vehicles or equipment. Follow up any safety targets set by the Head of Fire Service. Brief crews on any operational safety matters. 28

30 Senior Airside Engineering Manager George Carney The Senior Airside Engineering Manager is accountable to the Airfield Manager and is responsible for delivering high service and performance for Aeronautical Ground Lighting, airside stand facilities and Civils infrastructure in accordance with Aerodrome Certification requirements. The Senior Airside Engineering Manager s key areas of responsibility at include: The completion of safety, planned and corrective maintenance in line with the Airside Operations Business Unit and Regulatory targets. Taking a leading role in developing and maintaining a culture of world class health, safety, security and environmental standards. Support safe systems of work structures, attaining any resulting required appointments. For example: Electrical Safety Rules (ESR), Authorised Persons (AP), Confined Spaces (CS) and High Voltage (HV). Achieving Core Service Standards compliance for assets within the performance requirements structure. Manage the development, improvement and performance of operations plans by working with Operations Planners. Working with the Airside Operations Lead to ensure all compliance/regulatory requirements and performance targets are met. Implementation of agreed Airside Engineering management strategy and compliance with PAS55 Asset Stewardship procedures. Agrees, reviews and coaches performance of directly managed team to ensure that planned targets can be met and potential of team members fulfilled. Working with other Stakeholder, Service & Engineering Managers and teams to drive continuous performance improvements. Business Continuity and Risk Manager Allison Hunter The Business Continuity and Risk Manager is accountable to the Aerodrome Certificate Holder (Head of Airside Operations) for defining, leading and managing activities to ensure emergency planning, business continuity and contingency planning for Gatwick Airport is delivered in accordance with the Aerodrome Certification requirements. Accountability External stakeholder engagement and regulatory compliance with respect to civil contingency and major incident Developing a programme of contingency planning and testing activities Organisation and co-ordination of Airport exercises to ensure Gatwick complies with the requirements of Aerodrome certificate. Aerodrome Safety Committees Local Runway Safety Group This group is jointly chaired by the Head of Airside Compliance and the ATC Manager. It sits six times per year and provides a forum at which GAL and ATC, with Airline representatives and those of the main handling agents implement, monitor and review actions as necessary to ensure that the management of runway safety is in line with 29

31 the recommendations from the Eurocontrol Action Plan for the Prevention of Runway Incursions and Excursions. Airside Safety Group This group, jointly chaired by the Airside Operations Lead and Airside Standards Improvement Lead, meets four times per year. The group consists of representatives from the airside operating companies who have particular interest in airfield operational training and health and safety. Local Bird Hazard Management Meeting This group, chaired by the Airside Operations Lead, meets four times per year and reviews all aspects of aerodrome bird hazard management, representatives from the duty team of Airside Operations, Airside Technical team, Airside Compliance team and the agricultural term contractor. Airfield Works Scheduling Meeting This group meets on a weekly basis and discusses and plans all forthcoming works in progress on the movement area. The meeting is chaired by the GAL Airside Projects Team or nominated representative, with other attendees being from the various GAL departments, the contractors, Air Traffic Control and the GAL Airside Operations Manager. Aerodrome Safety Oversight This group, chaired by the Head of Airside Compliance, meets on a monthly basis. The group consists of senior managers from all sections of Airside Operations, Airport Fire Service and Airfield Engineering to ensure performance is being delivered to achieve a robust Safety Management System. The objectives are as follows: Oversight Safety Management Review Aerodrome Safety Performance Trend analysis and reporting To identify priorities for action to improve performance. Weekly Incident Review This group, chaired by the Airside Standards Improvement Lead, meets on a weekly basis to review airfield incident performance, identify trends, identify improvements to information available, identify priorities for action to reduce incidents. The group consists primarily of the Airfield Manager, representation from the Airside Compliance Team and where operationally available the Safety Rep and members from the Airside Operations Duty teams. FLOPSC (Flight Operations Performance & Safety Committee) This group, chaired by the Head of Airside Compliance or his nominated representative, meets every 2 months. The group consists of representatives from Airside Operations, ATC, Airlines, Airside Compliance and Flight Performance Team, at which the following are discussed: Runway incursions/excursions Flight Performance Airside Developments Airline performance, ie. monitoring of CDA, track deviation, runway occupancy Environmental performance Airside safety related issues 30

32 GAL Environment, Health and Safety (EHS) Meetings EHS Airport Group This group, chaired by the EHS Team, meets monthly and is attended by representatives from all GAL Business Units. Departments are responsible for sharing safety performance and incidents or events that have taken place. Any learning and best practice is shared with the group. Managing Corporate Responsibility This group, chaired by the GAL Chief Operating Officer meets on a quarterly basis to provide assurance to the GAL Executive that best in class EHS standards are being achieved at Gatwick Airport and that EHS risks are effectively managed. The group is attended by all Heads of Departments. 2.2 Safety Management System Scope of the Safety Management System Senior Managers have clearly defined lines of accountability and responsibility for safety Safety Policy and Objectives Environment, Health and Safety (EHS) Management System At Gatwick, our priority is to build a strong EHS culture. The scope of Gatwick's EHS management system is: The assets and operations of Gatwick Airport, including the activities of third parties which may have an impact on Gatwick's aerodrome operations, health, safety and environment; for example: retail outlets, catering, car rental, ground handlers, construction, fuelling and airlines. GAL, the certificate holder and aerodrome owner, recognises and accepts its responsibility to ensure, as far as is reasonably practicable that: The aerodrome and its aerodrome traffic zone are safe for use by aircraft. A safe working environment exists for GAL employees. A safe airfield environment exists for all airport staff, passengers, visitors and general public whilst on the airport premises. The safety culture of an aerodrome is the product of corporate and individual safety values, attitudes, beliefs, competencies and behaviour which collectively represent a commitment to the safe management of all aviation related activities. Within this culture every member of the aerodrome staff at every level will be empowered, motivated, trained and confident of taking ownership of safety issues 31

33 At Gatwick, our priority is to build a strong EHS culture. We are committed to ensuring the health and safety of employees, customers and business partners as well as managing the impact of our business on the environment. We will achieve this by: Implementing and maintaining robust EHS management systems which are certified to industry recognised standards including ISO 14001, OHSAS and PAS 55; Demonstrating strong, visible leadership and behaviours towards EHS where there is collective ownership throughout the business; Driving continuous improvement in our EHS performance by setting and monitoring clear measurable objectives and targets that are visible and meaningful to staff, towards achieving the vision of Zero EHS incidents; Verifying the effectiveness of our controls and plans through an EHS assurance programme; Incorporating EHS and risk management into our decision making including the planning, design, construction, fit-out, operation and decommissioning of our activities, facilities plant and equipment; Preventing pollution by managing pollution risks, maintaining pollution prevention systems, mitigating the impacts of any pollution incidents and taking actions to prevent their re-occurrence; Ensuring compliance with all applicable legislation and other requirements as a minimum standard for performance; Ensuring staff have the necessary information, instruction, training, supervision and resources to deliver EHS requirements; Maintaining effective channels of communication with our employees, business partners and suppliers to help them understand their EHS responsibilities; 32

34 Learning from our successes and from our incidents and sharing what we learn with others. Stewart Wingate Chief Executive Officer Implementation of the Policy The GAL Executive will monitor and regularly review this policy and supporting managements system to ensure that it remains relevant to the company s EHS risks and to ensure continual improvement. Details of the organisation and arrangements for delivering this policy are included in our company management systems. All personnel working for or on behalf of Gatwick Airport will be subject to this Policy. GAL Governance Board/(Executive) Management Owner Key Contact Assurance Matters Communication Protocols How should the policy be communicated in addition to initial distribution:- Intranet Other (please specify) CEO/(COO) Head of EHS MCR/Exec/EHSOR Yes Contractors, GAD/GAN to airport community 33

35 Safety Policy Concerning Aircraft Operations GAL will ensure that the highest priority is given to aerodrome safety. In order to achieve this, the following objectives have been set: Manage aerodrome safety with the involvement of all users. Continually evaluate and improve existing aerodrome safety processes. Work to enhance safety standards. Continually monitor achieved levels of safety. In order to meet these objectives, GAL will undertake the following activities: Implement and maintain an appropriate Safety Management System with a structure to manage, supervise and safely accomplish all aspects of aircraft operations which fall within the Aerodrome Certification area of responsibility. Ensure the availability of sufficient staff who are experienced and/or trained and competent to meet the requirements above. Ensure that the equipment and facilities provided are adequate to ensure that the aerodrome is safe for use by aircraft. Liaise closely with the Civil Aviation Authority on all matters of airfield development and safety. Ensure that Gatwick Airport meets at least the minimum standards set by regulatory bodies. Where standards are not externally set, standards appropriate to the intensity and type of operations conducted at Gatwick will be identified, evaluated and adopted. Follow industry best practice: to achieve this Gatwick Airport uses wherever practicable the guidance in CAP 642 and other guidance material. Ensure that the hazards arising from the activities of companies operating on the aerodrome relating to their own employees and to others who may be affected are identified, assessed, controlled and monitored. As procedures or circumstances/operations change the hazards will require to be re-assessed and updated. Ensure that operating procedures and practices are evolved with due consideration and respect for environmental issues. Ensure that standards, procedures, practices and related issues are effectively communicated to all relevant aircraft operators agencies and companies operating airside. Operate a Continuous Improvement Programme within GAL and promote such a programme to other companies and agencies operating on the aerodrome. Ensure that the procedures and performance of GAL staff and other companies operating on the aerodrome are monitored and audited, with results published and follow up actions recorded and agreed. Whilst all operators and managers of companies that are engaged in aircraft operations have specific responsibility for safety, Gatwick Airport as the Aerodrome Certificate holder and landlord has responsibilities to ensure safety 34

36 on its premises. Whilst not detracting from or diminishing the responsibility of others, Gatwick Airport will require of all its service partners, contractors and tenants, to have written safe working and operating practices and will encourage the adoption of industry best practice. This will be achieved through a process of liaison and co-operation to ensure that the required standards are agreed and achieved. General Statement of Safety Policy for Third Parties The term third parties includes the employees of companies, agencies, tenants and concessionaires authorised continuous airfield access for the conduct of their work. Hazards arising from the activities of third parties create risks for all airport users and GAL co-ordinates the management of the risks. To meet the objective of providing third parties a safe airfield working environment, GAL undertakes to in so far as practicable to ensure the following: All mechanical or electrical equipment provided by GAL is maintained to an established standard in order to ensure safe operation and conforms to legal requirements. When considered necessary minimum medical standards will be defined to which employees must meet in order to carry out specified tasks. Risks to health are identified and managed. Essential information and appropriate standards are provided to assist with the safe conduct of work. All operations carried out airside by third parties will be monitored to observe compliance with safety rules and procedures. Monitoring will include at least annually an inspection of any property or facility leased from GAL and audit of safety, maintenance and training records. Training and/or advice will be provided for the following: Procedures in case of emergencies Safe use of GAL equipment GAL procedures for working in airside areas Airside Driving GAL values the views and involvement of all staff that work airside. To permit an exchange of information and expertise, safety related groups or committees are established as set out later in this manual. Participation in these groups or committees is encouraged. A reporting system is established for all accidents or health and safety related incidents that occur while airside. Compliance with the requirements of this reporting system is compulsory. General Statement of Safety Policy for Contractors GAL requires that contractors, whether employed directly by GAL or by other companies, will conduct their operations in such a manner which ensures the health and safety of all airport users and staff and in accordance with all relevant Gatwick Airport Directives and Notices in force at the time. All contractors must meet pre-qualification requirements to ensure suitability. 35

37 During the design and pre-contractual phases all contractors measures shall be taken to ensure that safety is included as an element in any development brief. Contractors are required to provide details of method statements, risk assessments and consequent risk management procedures that will be applicable for any activities conducted by their employees or any other task to be undertaken on their behalf by sub-contractors. Proper completion of pre-contract training briefings and adherence to work permit procedures are required at all times. Safety Policy Concerning Airport Users Gatwick Airport s policy is to ensure, so far as is reasonably practicable, the safety of all users of the airport including contractors and their staff, tenants and concessionaires and their staff, passengers, visitors and the general public whilst on Gatwick Airport premises. Gatwick Airport will meet this responsibility, so far as is reasonably practicable, by the following means: The provision of a comprehensive information service so that passengers/visitors are not inadvertently subjected to safety hazards. The provision of adequate resources to ensure that all passengers are processed through the airport terminal with the minimum of risk. Subject to the overriding requirements and regulations of The Home Office, UK Border Agency and the Gatwick Health Control Officer providing a Port Health facility so that immigrants and passengers returning from areas with endemic diseases are subjected to health controls and the risk of affecting airport staff and users is minimised. The maintenance of public areas in a safe condition. The maintenance of all equipment on which cargo, baggage and passengers/visitors may be conveyed, in an efficient and safe manner. Inform concessionaires, tenants and other airport users and their staff of the need to comply with the management policies. Ensure that Public Liability insurance cover is maintained. Inform contractors, when engaged in construction/development projects, that they and their staff have a duty of care, not to endanger the general public or themselves. Gatwick Airport will ensure that all officers and staff are informed of their responsibilities in respect of the safety of persons other than staff who use the airport. Safety Standards Standards are established which can be grouped under the following headings: Rules and Regulations for operating in airside areas. Adverse Weather Operations Qualifications for personnel working in airside areas. Environmental Health and Safety Equipment and vehicle standards. 36

38 Airfield Projects and Work in Progress. Incident and Fault Reporting Communication. Further details on these can be found in the Gatwick Airport Directives and Notices Safety Responsibilities of Key Safety Personnel Chief Executive Officer Ultimately responsible for the implementation of the Gatwick Environment, Health and Safety Policy Gatwick Executive Management Team Ensure that there are adequate resources for environment, health, safety and fire and that there is competent safety management within their business areas. Heads of Departments Clearly provide leadership, assign and document the staff responsibilities and accountabilities for environmental, health, safety and fire within their business units and ensure that monitoring takes place. Managers Manage and lead sections in accordance with the GAL documentation on Managing Corporate Responsibly System and at all times meet legal and social responsibilities. Environment, Health and Safety Managers Advise and provide support to line management and staff on all matters of environment, health, safety and fire. Also ensure effective links with enforcing authorities. Environmental, Health and Safety Leads Environmental, Health and Safety are actively involved in risk assessments, safety inspections and accident investigations. Staff All staff are required to have a duty of care to look after themselves and others whilst at work. All staff shall report any work hazard or defect that they feel is unsafe using the incident or the fault reporting systems Document Control Gatwick Airport Airside Operations issues a number of safety related documents to promulgate safety information to relevant members of the airport community. Some documents are issued regularly (i.e. the Adverse Weather Plan is re-issued annually) whereas other documents are issued as and when they are required (i.e. Airport Directives) with a detailed expiry. There is also a requirement to keep up-to-date with various changes within the aviation industry, particularly regulatory documents. As such, many important 37

39 documents are received and are assessed to ensure that changes to requirements are properly adopted. The following table lists the major safety documents issued by Gatwick Airside Operations. Document Aerodrome Manual Gatwick Airport Directives General Advice Notices Airside Operations Technical Standards Airside Planning Technical Standards Aerodrome Safety Oversight Report Emergency Orders Adverse Weather Plan Owner Head of Airside Compliance Airside Operations Airside Operations Head of Airside Compliance Head of Airside Compliance Head of Airside Compliance Head of Fire Service Airside Technical Manager Record Keeping and Document Retention Period GAL has a company-wide Information and Document Retention and Disposal Policy. This procedure describes the method used to ensure that GAL Airside Operations records are properly archived and retained. GAL Airside Operations records are defined as a document that is required to be formally shared and retained. The format of these documents shall include, but is not limited to:- Paper products (documents, books, etc) Electronic files ( s, folders, photographs, etc) Hardware (discs, video, etc) GAL has its own in-house Archive Storage Area where paper records, including confidential, are stored. The Archive Storage Area is coordinated and monitored by the GAL Post Room. Paper records are stored for a period of 6 years. Electronic Records All electronic information and documentation is stored in the Airside Operations shared drive, Box or Documentum indefinitely. Retention Periods The following table shows the document retention period. 38

40 Document Certificates, As-built drawings and maps Action Trackers Adverse Weather Plan Aerodrome Manual Aerodrome Regulatory Inspections Aerodrome Safeguarding Documentation AGL Flight Checks Audit Reports Audit Schedules Change Requests Daily Logs Emergency Orders Gatwick Airport Directives Health and Safety Records Incident, Accident, Near Miss Reports Mandatory Occurrence Reports (MORs) Manuals of Aerodrome Equipment or Systems employed at the Aerodrome Minutes of Meetings Non-conformance Reports Obstacle Survey Data Operations in Winter Conditions Records of Training Risk Assessments Risk Register Runway Friction Standard Operating Procedures Wildlife Hazard Management Data Retention Period Until rendered obsolete by a subsequent certification or assessment. Retain electronic maximum of 6 years Retain electronic maximum of 6 years Retain electronic maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years For as long as they are used at the Aerodrome Maximum of 6 years Retain electronic maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic and paper records maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Retain electronic - maximum of 6 years Safety Risk Management The GAL risk management framework is embedded within the business. The risk management framework consists of:- Bi-annual reviews of detailed risk registers by functional heads, risk management and business assurance to ensure inherent and residual risks remain current and that remedial action is taken as appropriate to reduce risk to its optimal level having due regard to the associated costs and benefits. Every function now has up to date, detailed risk registers which are reviewed on a regular basis. An on-going programme of validation checks carried out by Business Assurance throughout the year on those controls being relied upon by management to mitigate risk to ensure they are in place and operating effectively. There are currently no issues outstanding. Bi annual Exec owner review of risk registers. Bi annual Exec Board review of principal corporate risks. The risk registers also make the link to Business Continuity Management, although it is recognised that a contingency plan does not mitigate the chance of the recognised event from occurring it will reduce the effect it has on the business. Each risk that is identified 39

41 as requiring a contingency plan is recognised on the functional registers and cross referenced. Functional and airport wide plans are held on the MCR database (and operationally available on front line systems). This process has been audited (externally) as part of the PAS 55 certification and there were no recommendations made for improvement. Department risk register is reviewed quarterly by the senior airside operations management team. Airside Risk Assessments (RA) are reviewed every 3 years or sooner if required Monitoring of Safety Actions and Risk Mitigation A monthly aerodrome safety oversight meeting is held, attended by members of GAL Airside Operations. The objectives of the meeting are as follows:- Review and monitor airside progress against KPIs Make recommendations to decide upon further action to deliver against KPIs Make recommendations for airside targets for health, safety and environment improvements Review HSSE performance and prioritise actions as required Safety learnings are communicated Review of significant incidents / accidents Wildlife Hazard performance 6 monthly Assurance review of key risks Safety Performance Monitoring Daily Plan, Do, Review meetings are held to monitor safety performance. These meetings are attended by representatives from each of the GAL Airside Operations teams and a representative from Air Traffic Control. An action tracker is produced with target dates for completion. The tracker is reviewed each day. Need to check the frequency of this meeting Safety Reporting Airside incidents and near misses are recorded on the PRIME database. They are then reviewed at a weekly incident meeting, chaired by the Airside Standards Improvement Lead. All incidents are fully investigated and closed out, with any learning points shared with relevant parties. In some cases a Safety Alert will be issued to raise awareness of specific safety related issues Emergency Response Planning As part of the aerodrome s contingency planning arrangements Emergency Orders are produced which set out procedures for the alerting of the various emergency services and for the co-ordination of their activities. The Resilience Planning Group, which is a multi- agency sub-committee of the Sussex Resilience Forum (SRF) and is chaired jointly by Gatwick Airport and Sussex Police meets every six weeks and ensures that Gatwick, as a category 2 responder (under the Civil Contingencies Act) is aligned and embedded within the local and national response. Gatwick is also represented at other relevant SRF committees ensuring that area, countywide and local plans and responses are aligned to ensuring an optimum response. The relevant Gatwick plans are held by the SRF and are available through the secure database to the relevant responding agencies. This relationship ensures that 40

42 the airport wide plans are reviewed and prepared and signed off by all the parties that may have to respond. Gatwick for all types of events has a well-established and developed command and control structure. This is modelled on the three tier structure of Gold (strategic), Silver (tactical) and Bronze (operational). There are clearly defined roles within each tier and a three year (rolling) training programme running, (provided by an external partner) to ensure a common approach; this also entails a multi-agency simulation exercise to verify the training (and selected plans either airport wide, functional or both). The three tier model is well understood, trained and rehearsed. The Command and Control structure allows the inclusion of other stakeholders to facilitate a co-ordinated multi agency response. Both our Silver and Bronze Commanders have been trained to chair these groups and obtain the best information for managing an incident. This has involved ensuring that all parties are familiar with the process and use of the relevant tools such as the Commonly Recognised Information Picture (CRIP) and Situation Reports (SitRep). All levels within the Command and Control Structure receive bespoke training sessions, however, wherever possible these skills are exercised and Gatwick hosts at least one major multi-agency simulation exercise annually. Additionally where appropriate joint exercising/coaching is utilised and in this regard we have an excellent relationship with Sussex Police, where classroom and live exercising is regularly undertaken together especially at Bronze and Silver level. Training, testing, coaching and exercising is carried out in-house and in multiagency environments, in a variety of formats, desktop, simulation and live exercises which can involve hundreds of people to fully test the robustness of the plans. All exercises are debriefed and the improvements, actions and amendments are tracked through the Resilience Planning Group and only signed off when complete Management of Change The EASA Acceptable Means of Compliance (AMC) document AMC1 ADR.OR.B.040 and associated Guidance Material (GM) GM1 ADR.OR.B.040 defines the Aerodrome Operator s requirement to notify the Competent Authority of changes to the aerodrome or its operation. The Civil Aviation Authority (CAA) is the Competent Authority for Gatwick Airport Limited (GAL) and the CAA document CAP1168, ADR.OR.B.040 further defines and clarifies the EASA requirements. These documents define where changes to the aerodrome or its operation require Prior Approval from the Competent Authority plus outline the Aerodrome Operator s requirements in relation to changes that are deemed not to require Prior Approval. The GAL Change Control Procedures document details the CAA approved procedure that shall be followed when carrying out changes at Gatwick Airport based on the requirements outlined above. This document is an attachment to the Aerodrome Manual Safety Promotion The Airside Operations Lead and Airside Standards Improvement Lead, jointly chair quarterly Airside Safety Group meetings. The group consists of representatives from the airside operating companies who have a particular interest in airside operational training and health and safety. As part of some 41

43 meetings, a joint FOD walk/inspection, covering a specific area, is undertaken by GAL Airside Operations and third party airside operators. Airside safety nomination scheme in operation, to recognise individuals who have taken action to prevent an incident taking place. Posters to raise awareness of specific safety events are issued to the airside community, as required. GAL Airside Operations hold Safety Days with involvement from the airside community. GAL and Police hold joint events to raise awareness of airside safety related issues Safety Management System Outputs Action trackers Aerodrome Safety Oversight Report Airside Safety Group Audit findings / corrective measures Gatwick Airport Directives PDR dashboard and tracker Safety Alerts Safety Posters Staff briefings 2.3 Compliance Monitoring ADR.OR.D.005(b)(11) Compliance Monitoring The Airside Compliance Team is responsible for compliance monitoring. The Head of Airside Compliance acts independently of other Managers within the organisation and has direct access to the Accountable Manager and to appropriate management for safety matters and is responsible to the Accountable Manager. GAL has a compliance monitoring process that enables the aerodrome operator to monitor compliance with the relevant requirements of ADR.OR.D.005(b)(11), Part ADR.OPS, as well as any other applicable regulatory requirements and requirements established by the aerodrome operator. The basic structure and defined frequency of the compliance monitoring process and the relevant activities are shown in the following table. 42

44 Compliance Monitoring Schedule Level 3 inspection Activity Frequency Weekly Aerodrome Safety Oversight meeting APU Compliance Audit (x 3) Compliance Standards Monthly Monthly Monthly Adverse Weather - anti-icing / de-icing Aerodrome Cleanliness and FOD Aeronautical Information Aerodrome Safety Committees Airfield Bird Control Airfield Inspections Airside Safety Training Airside Vehicle Safety Requirements Apron Floodlighting Checks Change Control Control of Works in Progress Emergency Planning and Response Gatwick Airport Directives Low Visibility Operations Removal of Disabled Aircraft Risk Management Runway Incursion Prevention Safety Management System Strong Winds Third Party Auditing Training and Proficiency Wildlife Hazard Management Safeguarding meeting Safeguarding report Flight Operations Performance & Safety Committee (FLOPSC) Local Runway Safety Team meeting Aerodrome Manual Review AIP Review Airside Safety Group meeting Change Control Review Ground Noise report Risk Register Review Monthly Monthly 2 monthly 2 monthly Quarterly Quarterly Quarterly Quarterly Quarterly Quarterly CB Review DAAD Review OB Review Risk Register Assurance Review 6 monthly 6 monthly 6 monthly 6 monthly Level 3 runway inspection Level 3 Aeronautical Ground Lighting Audit Twice per year Twice per year 43

45 Activity Compliance Audit Obstruction survey Independent Analysis Obstacle Survey RESA and Excursion Report Runway Incursion and Excursion Report Review of Compliance Monitoring Activities Frequency Annual Annual Annual Annual Annual Annual Audits The aim of an Audit is to a) verify compliance to the documented procedures to assure the management systems and operational deliverables is working optimally b) involve various levels of management in the audit process c) correct potential issues which are identified by the audit d) lead to Standard Operating Procedures. Responsibilities It is the responsibility of the COO/Heads of Departments to ensure that resources exist to carry out the audit requirements. It is the responsibility of the Aerodrome Safety Manager to ensure that the audits are conducted. Process In general, the audit process is designed to allow for various levels of Gatwick Airport Ltd (GAL) leadership to assess adherence to procedures, instructions, etc. and correct non-conformances in an agreed timescale. Audits are conducted to verify compliance with other specific regulatory requirements (eg.iso and OHSAS audits, EASA/SARG audits, and PAS 55 audits). Operations led Management Operations management will audit a specific process or a standard. Senior Management Senior management will carry out planned audits. Random audits will also be undertaken to establish standards are being adhered to. The COO and Heads of Dept. s will perform quarterly audits on the Airside Operations area of responsibility. Unscheduled Audits The Airside Operations Duty Team undertake 3 aircraft safety turnround audits per day and are programmed into the daily activities of the Airside Operations Duty Team. Aircraft Turnrounds to be audited are randomly chosen on the day or on request by Airside Operations management following safety related trends. The Airside Compliance Team, as part of their SMS, carry out programmed Compliance Standard Audits and are conducted without prior knowledge by the Airside Operations Duty team. In addition unscheduled audits are undertaken following observations from Compliance Monitoring, Safety Reports, and safety related sources such as CHIRP. 44

46 2.4 Quality Management System for Aeronautical Data and Related Procedures Promulgation of Changes Information regarding agreements and existing practices is contained in either the UK AIP or, for issues directly controlled by the Air Traffic control provider, in the Manual of Air Traffic Services Part 2. Responsibility for the content and accuracy of these documents lies with the Head of Airside Compliance and Head of Operations, ATC respectively. It is GAL policy that changes to such agreements and practices is agreed after consultation with all affected parties. This is achieved either through direct consultation or through the relevant safety committee. The GAL Head of Airside Operations is responsible for ensuring adequate consultation and assessment of the safety implications of any changes. Aeronautical information Permanent information regarding the operating conditions is published in the UKAIP, with temporary information promulgated using UK NOTAMS and the Aeronautical Information Service. GAL Airside Operations and Airside Compliance subscribe to the Competent Authority system to receive various notifications, including Safety Instructions / Information Notices. The Head of Airside Compliance is responsible for notifying the Competent Authority of any errors or omissions in the published aerodrome information and of any impending changes in the aerodrome or its facilities likely to affect this information. Accountability for ensuring the UK AIP is updated lies with the Head of Airside Compliance. It is GAL policy that up-to-date, accurate information about the aerodrome facilities and operational state is maintained at all times. Whenever any of the following conditions occur or can be anticipated and are of operational significance, GAL Airside Operations will inform the Competent Authority so that action can be taken to amend the UK AIP and / or to promulgate the change by NOTAM / SNOWTAM. Changes in the availability of the manoeuvring area and changes in the runway declared distances; significant changes in aerodrome lighting and other visual aids.; presence or removal of temporary obstructions to aircraft operation in the manoeuvring area; presence or removal of hazardous conditions due to snow, ice or slush on the movement area; presence of airborne hazards to air navigation; interruption, return to service, or major changes to rescue facilities and fire fighting services available; failure or return to operation of hazard beacons and obstruction lights on or in the vicinity of the aerodrome; erection or removal of obstructions to air navigation, and erection or removal of significant obstacles in take-off, climb or approach areas; air displays, air races, parachute jumping, or any unusual aviation activity along with any other information of operational significance. 45

47 Competent Authority Safety Instructions / Notices GAL Airside Compliance have a process to ensure Safety Instructions / Information Notices are disseminated, within GAL and to third parties, as relevant Safety Instruction / Information Notice received Saved to folder electronically Subject matter checked for decision on who to disseminate to sent to relevant parties with link to folder and Safety Instruction / Information Notice Safety Instruction / Information Notice number, date of issue, subject and who it has been ed to, is recorded in a Word table, by Airside Compliance. Safety Instructions / Information Notices are also included on the monthly Airside Safety Governance meeting agenda and quarterly Airside Safety Group meeting agenda, where relevant and copies included with the notes from the meeting. 2.5 Accident and Mandatory Reporting Polices Definitions:- Incident any unplanned occurrence that leads to damage to property, plant or equipment. Accidents are undesired and unplanned events which may cause personal injury, damage to property or equipment, or loss of output, or all three. Dangerous occurrence these are events or situations that could harm employees at work in such a way that there is a legal requirement to report them. If something happens which does not result in a major injury, but clearly could have done, it may be classed as a dangerous occurrence. Near miss any unplanned occurrence (except Dangerous occurrence) that does not lead to injury of personnel or damage to property, plant or equipment, but may have done in different circumstances. Hazard - a hazard can be defined as a situation with the potential to cause harm or danger. GAL Incident / Accident / Near Miss Reporting System Airside incidents, accidents and near misses are recorded on the PRIME electronic database. Voluntary Reporting Reportline Reporting accidents, near miss incidents and concerns relating to health, safety and environmental practices is an essential part of ensuring safe and stable operations. Each of the several hundred companies working at Gatwick has its own incident reporting procedure, however, in order to reflect best practice and promote a positive safety culture amongst our community, we have a confidential report line facility called Reportline which is operated by independent company Santia. Who can use it? This facility is free for use by anyone concerned about health, safety and environmental practices at the airport that they feel are not being addressed satisfactorily through the normal, local reporting procedures. This includes those working for airlines, handling agents, aircraft servicing companies, cleaners, retail outlets and other third parties. 46

48 When and how do I use it? A confidential report can easily be made by dialling from any landline or mobile phone. The lines are open 24 hours a day, 7 days a week (including during bank holidays) so should you feel more comfortable speaking to an advisor after work, you can. You can also send Reportline an at reportline@santiaconsulting.com. If your report relates to airside safety, the report shall be forwarded to the Head of Airside Compliance. If deemed appropriate, the Head of Airside Compliance will notify the Competent Authority. Mandatory Occurrence Reporting EU Regulation No 376/2014 Mandatory Occurrence Reporting system (MOR) requires the reporting of hazardous or potentially hazardous incidents or occurrences affecting an aircraft. An occurrence means any safety-related event which endangers or which, if not corrected or addressed, could endanger an aircraft, its occupants or any other person. The Gatwick Airport Directive - Mandatory Occurrence Reporting (MOR) (EU) , describes the reporting system. All reports will be submitted as required in accordance with the above regulation, within 72 hours. The following categories of activities are required to report occurrences and comply with EASA Regulation (EU) No 376/2014. ANNEX I - OCCURRENCES RELATED TO THE OPERATION OF THE AIRCRAFT AIR OPERATIONS Flight preparation Use of incorrect data or erroneous entries into equipment used for navigation or performance calculations which has or could have endangered the aircraft, its occupants or any other person. Carriage or attempted carriage of dangerous goods in contravention of applicable legislations including incorrect labelling, packaging and handling of dangerous goods. Aircraft preparation Incorrect fuel type or contaminated fuel. Missing, incorrect or inadequate De-icing/Anti-icing treatment. Take-off and landing Taxiway or runway excursion. Actual or potential taxiway or runway incursion. Final Approach and Take-off Area (FATO) incursion. Any rejected take-off. Inability to achieve required or expected performance during take-off, goaround or landing. 47

49 Actual or attempted take-off, approach or landing with incorrect configuration setting. Tail, blade/wingtip or nacelle strike during take-off or landing. Approach continued against air operator stabilised approach criteria. Continuation of an instrument approach below published minimums with inadequate visual references. Precautionary or forced landing. Short and long landing. Hard landing. Any phase of flight Loss of control. Aircraft upset, exceeding normal pitch attitude, bank angle or airspeed inappropriate for the conditions. Level bust. Activation of any flight envelope protection, including stall warning, stick shaker, stick pusher and automatic protections. Unintentional deviation from intended or assigned track of the lowest of twice the required navigation performance or 10 nautical miles. Exceedance of aircraft flight manual limitation. Operation with incorrect altimeter setting. Jet blast or rotor and prop wash occurrences which have or could have endangered the aircraft, its occupants or any other person. Misinterpretation of automation mode or of any flight deck information provided to the flight crew which has or could have endangered the aircraft, its occupants or any other person. Other types of occurrences Unintentional release of cargo or other externally carried equipment. Loss of situational awareness (including environmental, mode and system awareness, spatial disorientation, and time horizon). Any occurrence where the human performance has directly contributed to or could have contributed to an accident or serious incident. TECHNICAL OCCURRENCES Structure and Systems Loss of any part of the aircraft structure in flight. Loss of a system. Loss of redundancy of a system. 48

50 Leakage of any fluid which resulted in a fire hazard or possible hazardous contamination of aircraft structure, systems or equipment, or which has or could have endangered the aircraft, its occupants or any other person. Fuel system malfunctions or defects, which had an effect on fuel supply and/or distribution. Malfunction or defect of any indication system when this results in misleading indications to the crew. Abnormal functioning of flight controls such as asymmetric or stuck/jammed flight controls (for example: lift (flaps/slats), drag (spoilers), attitude control (ailerons, elevators, rudder) devices). Propulsion (including engines, propellers and rotor systems) and auxiliary power units (APUs) Failure or significant malfunction of any part or controlling of a propeller, rotor or powerplant. Damage to or failure of main/tail rotor or transmission and/or equivalent systems. Flameout, in-flight shutdown of any engine or APU when required (for example: ETOPS (Extended range Twin engine aircraft Operations), MEL (Minimum Equipment List)). Engine operating limitation exceedance, including overspeed or inability to control the speed of any high-speed rotating component (for example: APU, air starter, air cycle machine, air turbine motor, propeller or rotor). Failure or malfunction of any part of an engine, powerplant, APU or transmission resulting in any one or more of the following: thrust-reversing system failing to operate as commanded; inability to control power, thrust or rpm (revolutions per minute); non-containment of components/debris. INTERACTION WITH AIR NAVIGATION SERVICES (ANS) AND AIR TRAFFIC MANAGEMENT (ATM) Unsafe ATC (Air Traffic Control) clearance. Prolonged loss of communication with ATS (Air Traffic Service) or ATM Unit. Conflicting instructions from different ATS Units potentially leading to a loss of separation. Misinterpretation of radio-communication which has or could have endangered the aircraft, its occupants or any other person. Intentional deviation from ATC instruction which has or could have endangered the aircraft, its occupants or any other person. EMERGENCIES AND OTHER CRITICAL SITUATIONS Any event leading to the declaration of an emergency ( Mayday or PAN call ). Any burning, melting, smoke, fumes, arcing, overheating, fire or explosion. 49

51 Contaminated air in the cockpit or in the passenger compartment which has or could have endangered the aircraft, its occupants or any other person. Failure to apply the correct non-normal or emergency procedure by the flight or cabin crew to deal with an emergency. Use of any emergency equipment or non-normal procedure affecting in-flight or landing performance. Failure of any emergency or rescue system or equipment which has or could have endangered the aircraft, its occupants or any other person. Uncontrollable cabin pressure. Critically low fuel quantity or fuel quantity at destination below required final reserve fuel. Any use of crew oxygen system by the crew. Incapacitation of any member of the flight or cabin crew that results in the reduction below the minimum certified crew complement. Crew fatigue impacting or potentially impacting their ability to perform safely their flight duties. EXTERNAL ENVIRONMENT AND METEOROLOGY A collision or a near collision on the ground or in the air, with another aircraft, terrain or obstacle. ACAS RA (Airborne Collision Avoidance System, Resolution Advisory). Activation of genuine ground collision system such as GPWS (Ground Proximity Warning System)/TAWS (Terrain Awareness and Warning System) warning. Wildlife strike including bird strike. Foreign object damage/debris (FOD). Unexpected encounter of poor runway surface conditions. Wake-turbulence encounters. Interference with the aircraft by firearms, fireworks, flying kites, laser illumination, high powered lights, lasers, Remotely Piloted Aircraft Systems, model aircraft or by similar means. A lightning strike which resulted in damage to the aircraft or loss or malfunction of any aircraft system. A hail encounter which resulted in damage to the aircraft or loss or malfunction of any aircraft system. Severe turbulence encounter or any encounter resulting in injury to occupants or deemed to require a turbulence check of the aircraft. A significant wind shear or thunderstorm encounter which has or could have endangered the aircraft, its occupants or any other person. Icing encounter resulting in handling difficulties, damage to the aircraft or loss or malfunction of any aircraft system. 50

52 SECURITY Volcanic ash encounter. Bomb threat or hijack. Difficulty in controlling intoxicated, violent or unruly passengers. Discovery of a stowaway. ANNEX II - OCCURRENCES RELATED TO TECHNICAL CONDITIONS, MAINTENANCE AND REPAIR OF THE AIRCRAFT MAINTENANCE AND CONTINUING AIRWORTHINESS MANAGEMENT Serious structural damage (for example: cracks, permanent deformation, delamination, debonding, burning, excessive wear, or corrosion) found during maintenance of the aircraft or component. Serious leakage or contamination of fluids (for example: hydraulic, fuel, oil, gas or other fluids). Failure or malfunction of any part of an engine or powerplant and/or transmission resulting in any one or more of the following: non-containment of components/debris failure of the engine mount structure. Damage, failure or defect of propeller, which could lead to in-flight separation of the propeller or any major portion of the propeller and/or malfunctions of the propeller control. Damage, failure or defect of main rotor gearbox/attachment, which could lead to in-flight separation of the rotor assembly and/or malfunctions of the rotor control. Significant malfunction of a safety-critical system or equipment including emergency system or equipment during maintenance testing or failure to activate these systems after maintenance. Incorrect assembly or installation of components of the aircraft found during an inspection or test procedure not intended for that specific purpose. Wrong assessment of a serious defect, or serious non-compliance with MEL and Technical logbook procedures. Serious damage to Electrical Wiring Interconnection System (EWIS). Any defect in a life-controlled critical part causing retirement before completion of its full life. The use of products, components or materials, from unknown, suspect origin, or unserviceable critical components. Misleading, incorrect or insufficient applicable maintenance data or procedures that could lead to significant maintenance errors, including language issue. Incorrect control or application of aircraft maintenance limitations or scheduled maintenance. 51

53 Releasing an aircraft to service from maintenance in case of any non-compliance which endangers the flight safety. Serious damage caused to an aircraft during maintenance activities due to incorrect maintenance or use of inappropriate or unserviceable ground support equipment that requires additional maintenance actions. Identified burning, melting, smoke, arcing, overheating or fire occurrences. Any occurrence where the human performance, including fatigue of personnel, has directly contributed to or could have contributed to an accident or a serious incident. Significant malfunction, reliability issue, or recurrent recording quality issue affecting a flight recorder system (such as a flight data recorder system, a data link recording system or a cockpit voice recorder system) or lack of information needed to ensure the serviceability of a flight recorder system. ANNEX III - OCCURRENCES RELATED TO AIR NAVIGATION SERVICES AND FACILITIES AIRCRAFT-RELATED OCCURRENCES A collision or a near collision on the ground or in the air, between an aircraft and another aircraft, terrain or obstacle, including near-controlled flight into terrain (near CFIT). Separation minima infringement. Inadequate separation. ACAS RAs. Wildlife strike including bird strike. Taxiway or runway excursion. Actual or potential taxiway or runway incursion. Final Approach and Take-off Area (FATO) incursion. Aircraft deviation from ATC clearance. Aircraft deviation from applicable air traffic management (ATM) regulation: aircraft deviation from applicable published ATM procedures airspace infringement including unauthorised penetration of airspace deviation from aircraft ATM-related equipment carriage and operations, as mandated by applicable regulations. Call sign confusion related occurrences. DEGRADATION OR TOTAL LOSS OF SERVICES OR FUNCTIONS Inability to provide ATM services or to execute ATM functions: Inability to provide air traffic services or to execute air traffic services functions Inability to provide airspace management services or to execute airspace management functions inability to provide air traffic flow management and capacity services or to execute air traffic flow management and capacity functions. 52

54 Missing or significantly incorrect, corrupted, inadequate or misleading information from any support service including relating to poor runway surface conditions. Failure of communication service. Failure of surveillance service. Failure of data processing and distribution function or service. Failure of navigation service. Failure of ATM system security which had or could have a direct negative impact on the safe provision of service. Significant ATS sector/position overload leading to a potential deterioration in service provision. Incorrect receipt or interpretation of significant communications, including lack of understanding of the language used, when this had or could have a direct negative impact on the safe provision of service. Prolonged loss of communication with an aircraft or with other ATS unit. OTHER OCCURRENCES Declaration of an emergency ( Mayday or PAN call). Significant external interference with Air Navigation Services (for example radio broadcast stations transmitting in the FM band, interfering with ILS (instrument landing system), VOR (VHF Omni Directional Radio Range) and communication). Interference with an aircraft, an ATS unit or a radio communication transmission including by firearms, fireworks, flying kites, laser illumination, high-powered lights lasers, Remotely Piloted Aircraft Systems, model aircraft or by similar means. Fuel dumping. Bomb threat or hijack. Fatigue impacting or potentially impacting the ability to perform safely the air navigation or air traffic duties. Any occurrence where the human performance has directly contributed to or could have contributed to an accident or a serious incident. ANNEX IV - OCCURRENCES RELATED TO AERODROMES AND GROUND SERVICES Aircraft- and obstacle-related occurrences A collision or near collision, on the ground or in the air, between an aircraft and another aircraft, terrain or obstacle. Wildlife strike including bird strike. Taxiway or runway excursion. Actual or potential taxiway or runway incursion. Final Approach and Take-off Area (FATO) incursion or excursion. 53

55 Aircraft or vehicle failure to follow clearance, instruction or restriction while operating on the movement area of an aerodrome (for example: wrong runway, taxiway or restricted part of an aerodrome). Foreign object on the aerodrome movement area which has or could have endangered the aircraft, its occupants or any other person. Presence of obstacles on the aerodrome or in the vicinity of the aerodrome which are not published in the AIP (Aeronautical Information Publication) or by NOTAM (Notice to Airmen) and/or that are not marked or lighted properly. Push-back, power-back or taxi interference by vehicle, equipment or person. Passengers or unauthorised person left unsupervised on apron. Jet blast, rotor down wash or propeller blast effect. Declaration of an emergency ( Mayday or PAN call). Degradation or total loss of services or functions Loss or failure of communication between: aerodrome, vehicle or other ground personnel and air traffic services unit or apron management service unit apron management service unit and aircraft, vehicle or air traffic services unit. Significant failure, malfunction or defect of aerodrome equipment or system which has or could have endangered the aircraft or its occupants. Significant deficiencies in aerodrome lighting, marking or signs. Failure of the aerodrome emergency alerting system. Rescue and firefighting services not available according to applicable requirements. Other occurrences Fire, smoke, explosions in aerodrome facilities, vicinities and equipment which has or could have endangered the aircraft, its occupants or any other person. Aerodrome security related occurrences (for example: unlawful entry, sabotage, bomb threat). Absence of reporting of a significant change in aerodrome operating conditions which has or could have endangered the aircraft, its occupants or any other person. Missing, incorrect or inadequate de-icing/anti-icing treatment. Significant spillage during fuelling operations. Loading of contaminated or incorrect type of fuel or other essential fluids (including oxygen, nitrogen, oil and potable water). Failure to handle poor runway surface conditions. Any occurrence where the human performance has directly contributed to or could have contributed to an accident or a serious incident. 54

56 Aircraft and aerodrome-related occurrences A collision or near collision, on the ground or in the air, between an aircraft and another aircraft, terrain or obstacle. Runway or taxiway incursion. Runway or taxiway excursion. Significant contamination of aircraft structure, systems and equipment arising from the carriage of baggage, mail or cargo. Push-back, power-back or taxi interference by vehicle, equipment or person. Foreign object on the aerodrome movement area which has or could have endangered the aircraft, its occupants or any other person. Passengers or unauthorised person left unsupervised on apron. Fire, smoke, explosions in aerodrome facilities, vicinities and equipment which has or could have endangered the aircraft, its occupants or any other person. Aerodrome security-related occurrences (for example: unlawful entry, sabotage, bomb threat). Degradation or total loss of services or functions Loss or failure of communication with aircraft, vehicle, air traffic services unit or apron management service unit. Significant failure, malfunction or defect of aerodrome equipment or system which has or could have endangered the aircraft or its occupants. Significant deficiencies in aerodrome lighting, marking or signs. Ground handling specific occurrences Incorrect handling or loading of passengers, baggage, mail or cargo, likely to have a significant effect on aircraft mass and/or balance (including significant errors in loadsheet calculations). Boarding equipment removed leading to endangerment of aircraft occupants. Incorrect stowage or securing of baggage, mail or cargo likely in any way to endanger the aircraft, its equipment or occupants or to impede emergency evacuation. Transport, attempted transport or handling of dangerous goods which resulted or could have resulted in the safety of the operation being endangered or led to an unsafe condition (for example: dangerous goods incident or accident as defined in the ICAO Technical Instructions. Non-compliance on baggage or passenger reconciliation. Non-compliance with required aircraft ground handling and servicing procedures, especially in de-icing, refuelling or loading procedures, including incorrect positioning or removal of equipment. Significant spillage during fuelling operations. ` Loading of incorrect fuel quantities likely to have a significant effect on aircraft endurance, performance, balance or structural strength. 55

57 Loading of contaminated or incorrect type of fuel or other essential fluids (including oxygen, nitrogen, oil and potable water). Failure, malfunction or defect of ground equipment used for ground handling, resulting into damage or potential damage to the aircraft (for example: tow bar or GPU (Ground Power Unit)). Missing, incorrect or inadequate de-icing/anti-icing treatment. Damage to aircraft by ground handling equipment or vehicles including previously unreported damage. Any occurrence where the human performance has directly contributed to or could have contributed to an accident or a serious incident. Notifiable Aircraft Accident and Serious Incident Definition of an Accident Accident means an occurrence associated with the operation of an aircraft which, in the case of a manned aircraft, takes place between the time any person boards the aircraft with the intention of flight and such time as all such persons have disembarked, or in the case of an unmanned aircraft, takes place between the time the aircraft is ready to move with the purpose of flight until such time it comes to rest at the end of the flight and the primary propulsion system is shut down, in which: a person is fatally or seriously injured as a result of: being in the aircraft direct contact with any part of the aircraft, including parts which have become detached from the aircraft direct exposure to jet blast, except when the injuries are from natural causes, self-inflicted or inflicted by other persons, or when the injuries are to stowaways hiding outside the areas normally available to the passengers and crew the aircraft sustains damage or structural failure which adversely affects the structural strength, performance or flight characteristics of the aircraft, and would normally require major repair or replacement of the affected component, except for engine failure or damage, when the damage is limited to a single engine, (including its cowlings or accessories), to propellers, wing tips, antennas, probes, vanes, tires, brakes, wheels, fairings, panels, landing gear doors, windscreens, the aircraft skin (such as small dents or puncture holes) or minor damages to main rotor blades, tail rotor blades, landing gear, and those resulting from hail or bird strike, (including holes in the radome) the aircraft is missing or is completely inaccessible. Definition of Serious Injury Serious injury means an injury which is sustained by a person in an accident and which involves one of the following: hospitalisation for more than 48 hours, commencing within 7 days from the date the injury was received; a fracture of any bone (except simple fractures of fingers, toes, or nose); lacerations which cause haemorrhage, nerve, muscle or tendon damage; injury to any internal organ; 56

58 second or third degree burns, or any burns affecting more than 5% of the body surface; verified exposure to infectious substances or harmful radiation. Definition of a Serious Incident Serious Incident means an incident involving circumstances indicating that there was a high probability of an accident and is associated with the operation of an aircraft, which in the case of a manned aircraft, takes place between the time any person boards the aircraft with the intention of flight until such time as all such persons have disembarked, or in the case of an unmanned aircraft, takes place between the time the aircraft is ready to move with the purpose of flight until such time it comes to rest at the end of the flight and the primary propulsion system is shut down. The incidents listed below are typical examples of serious incidents. The list is not exhaustive and only serves as a guide to the definition of serious incident. A near collision requiring an avoidance manoeuvre or when an avoiding manoeuvre would have been appropriate to avoid a collision or an unsafe situation. Controlled flight into terrain (CFIT) only marginally avoided. An aborted takeoff or a takeoff using a closed or engaged runway, a taxiway or unassigned runway. A landing or attempted landing on a closed or engaged runway, a taxiway or unassigned runway. Gross failure to achieve predicted performance during takeoff or initial climb. All fires and/or smoke in the cockpit, in the passenger compartment, in cargo compartments or engine fires, even though such fires were extinguished with extinguishing agents. Any events which require the emergency use of oxygen by the flight crew. Aircraft structural failure or engine disintegration, including uncontained turbine engine failure, which is not classified as an accident. Multiple malfunctions of one or more aircraft systems that seriously affect the operation of the aircraft. Any case of flight crew incapacitation in flight. Any fuel state which would require the declaration of an emergency by the pilot. Runway incursions classified with severity A. The Manual on the Prevention of Runway Incursions (Doc 9870) contains information on the severity classifications. Takeoff or landing incidents, such as undershooting, overrunning or running off the side of runways. System failures, weather phenomena, operation outside the approved flight envelope or other occurrences which caused or could have caused difficulties controlling the aircraft. Failure of more than one system in a redundancy system which is mandatory for flight guidance and navigation. The unintentional or, as an emergency measure, the intentional release of a slung load or any other load carried external to the aircraft. How to report an aircraft accident or serious incident Aircraft accidents or serious incidents should be reported to the Air Accidents Investigation Branch (AAIB) and aircraft accidents to the police. AAIB 24-hour reporting line Telephone:

59 Who must report an aircraft accident or serious incident The following people must notify the AAIB without delay if they have knowledge of an aircraft accident or serious incident the crew of the aircraft the owner of the aircraft the operator of the aircraft people involved in the maintenance, design or manufacture of the aircraft people involved in the training of the aircraft s crew people involved in providing air traffic control, flight information services or aerodrome services to the aircraft In the case of an accident, the commander of the aircraft or the aircraft operator, if the commander has been killed or incapacitated, must also inform the police. What information to give the AAIB The AAIB will need to know as much of the following information as possible: the type, model, nationality and registration marks of the aircraft the names of the owner, operator and hirer (if any) of the aircraft the name of the commander of the aircraft the date and time (UTC) of the accident or serious incident the last point of departure and the next point of intended landing of the aircraft the position of the aircraft in relation to some easily defined geographical location the number of o crew on board and the number killed or seriously injured o passengers on board and the number killed or seriously injured o other persons killed or seriously injured as a result of the accident the nature of the accident or serious incident and the extent of damage as far as is known Notifiable accidents are subject to examination by the Air Accidents Investigation Branch (AAIB) of the Department for Transport (DfT). ATC will advise this organisation of all such incidents. The GAL Airside Operations Manager or nominated representative is responsible for confirming that ATC have contacted AAIB. Reporting of Incidents, Accidents and Near Misses on the Airfield Gatwick Airport Limited (GAL) requires to be notified of all incidents, accidents and near misses arising from work and activities on the airfield, including those arising from the activities of third parties. All Companies must ensure that relevant reporting procedures are included in staff induction training. Staff must clearly understand that the first call must be to notify GAL. Gatwick Airport Directive GAD Reporting of Incidents, Accidents and Near Misses on the Airfield. Following a reportable event, some or all of the actions listed below will be undertaken by Airside Operations staff, to preserve evidence. Photographs Statement(s) from those involved Preservation of ATC recordings Interrogation of CASPER (to track aircraft) Incident scene management 58

60 2.6 Procedures Related to Alcohol / Drugs GAL HR Policy The policy: Sets out the rules regarding the consumption of alcohol and drugs for all Gatwick Airport Limited employees in connection with their duties Describes the help that will be made available to anyone who believes they have an alcohol or drug dependency Explains the procedures governing alcohol and drug testing The purpose of this policy is to: Help protect Gatwick based employees from the dangers of drug and alcohol misuse and encourage those with a dependency to seek help Ensure that employees use of drugs or alcohol does not impair the safe and efficient running of the business, or compromise the safety of customers and employees Enhance the reputation of Gatwick as a safe and responsible employer Comply with all relevant legislation, including the Railway and Other Guided Transport Systems 2006 (ROGs) and Health and Safety regulations. Scope Our policy applies to all employees of Gatwick Airport Ltd. In addition, subcontractors will be asked to adopt a policy embracing the principles contained in this document. Our policy has been agreed between representatives of the management team and recognised Trade Union officials based at Gatwick. This policy supersedes all previous Drugs and Alcohol Policies. Gatwick Airport Directive GAD Airside Discipline - refers. Driving or attempting to drive while under the influence of drink or drugs (Road Traffic Act limit applies) 3 month to permanent airside driving ban applies. London Gatwick Byelaws 3(16) state:- No person shall be drunk or under the influence of drugs or other intoxicating substances in a Restricted Area. 2.7 Safety Directives / Problems / Recommendations Complying with Safety Directives The following statement is included on all Directives and Notices. It is the responsibility of all employers to ensure that relevant Airport Notices are brought to the attention of their staff. However individuals remain responsible for their own actions and those who are in any doubt should consult their supervisor or manager. 59

61 2.7.2 Safety Reporting All incidents, accidents and near misses on the airfield MUST be reported immediately they occur, via the Gatwick Control Centre Emergency Line Ext 222 on any GAL telephone or 999 from all other telephones ( from a mobile phone) Staff MUST NOT leave the scene of an incident, or remove vehicles involved, without the approval of GAL Airside Operations. Reportable incidents include (list is not exhaustive) Damage to aircraft Airbridge to aircraft Equipment to aircraft Vehicle to aircraft Vehicle to vehicle Vehicle to airbridge Vehicle to equipment Vehicle to structure Road traffic collision Any personal injury Safety Recommendations All safety recommendations issued by the Health and Safety Executive or Air Accidents Investigation Branch are tracked, owners identified to complete actions, as required by the investigation authority. 2.8 Procedures for recording aircraft movements The IDAHO Airport Operational Database is the method used by GAL for recording aircraft movements, types and dates. Passenger numbers are recorded in another GAL database called SAP. 3. Required Aerodrome Personnel Qualifications / Training 3.1 Training Programme Airside Operations staff training consists of modules, covering the following subjects: Regulatory framework Airfield layout Principles of flight Airline operations Air Traffic Services Health & Safety Airside Driving Radiotelephony Bird hazard management Runway surface friction Inspection process Surface inspection Lighting inspection Apron equipment inspection Stand management Turn control Adverse weather 60

62 Control of works in progress Marshalling Safeguarding Promulgation of information Environmental issues Airside discipline Fuelling of aircraft Emergencies and contingency planning Control authorities Special flights Fire fighters (FF):-Trainee Fire-fighters (TFF) who have successfully completed an approved Initial Fire-fighting Course, will maintain competence through the approved MOCS. When promoted to a higher role, the individual will attend the relevant Crew Commander or Supervisors course as soon as is practically possible at an approved training provider. Crew Managers will be qualified to Crew Commander level and revalidate their certificate of competency every 4 consecutive years. Station Managers and Watch Managers will be qualified to supervisor level and revalidate their certificate of competency every 4 consecutive years. It is the policy of Gatwick Airport to ensure that all RFFS personnel are trained and assessed in accordance with CAP 699 and the approved MOCS. All RFFS personnel hold a current certificate of competence to the appropriate standard as agreed with the regulatory authority. All training records are held on an electronic database for auditing and inspection purposes. Gatwick Airport Directive GAD Airside Safety Training sets out the requirements for third parties. Gatwick Airport Directive GAD Airside Driving and Vehicle Operation sets out the requirements for persons operating on the manoeuvring area and other operational areas of the aerodrome. This includes persons operating unescorted Procedures Training and Checking On completion of the required training, a practical and theory assessment is carried out. A suitably qualified instructor who has not been involved in the delivery of training to the candidates must conduct the assessment. This is to ensure objectivity and to protect the integrity of the assessment process. The Airside Training Manager, in conjunction with Line Manager, also assesses the individual s evidence log of the tasks completed, related to the training modules, to ensure the required competency has been achieved in all relevant areas Procedure if Required Standard is not achieved If trainees do not achieve the required standard, a gap analysis will be carried out and they will be given extended training, to ensure they achieve the required competency. 61

63 3.1.3 Documentation to be stored and storage periods Training material is reviewed and updated as required, to ensure compliance with current legislation. Documentation is owned by the Airside Training Manager and is date stamped. Individual training records are stored in a shared computer drive and recorded on AirDat, which provides expiry alerts, thereby enabling refresher training to be programmed for individuals, prior to expiry. 3.2 Proficiency Check Programme Each subject with the syllabi has a specific proficiency check timescale; annually, 3 yearly and 5 yearly. Competency checks are carried out annually on specific activities, by Line Managers Procedure if Required Standard is not achieved If trainees do not achieve the required proficiency, a gap analysis will be carried out and they will be given additional training to ensure they achieve the required standard Documentation to be stored and storage periods Individual training records are stored in an electronic database which provides expiry alerts, thereby enabling refresher training to be programmed for individuals, prior to expiry. 3.3 Provision of Training and Proficiency Check Records to New Employer In the event of an employee taking up alternative employment, then on request, Gatwick Airport Ltd shall provide the new employer with the employees training and proficiency check records. 62

64 Part C Particulars of the Aerodrome Site 63

65 Part C - Particulars of the Aerodrome Site 4. Description of Aerodrome Site The aerodrome site is described in the UK AIP Distance of Aerodrome from Nearest Town 2.7 nm N of Crawley nm S of London 4.2 Aerodrome Chart A chart of the Aerodrome is shown in the UK AIP Aerodrome Chart AD 2-EGKK The detailed map 1:2500 is included as an attachment to the Aerodrome Manual. 64

66 4.3 Location of Aerodrome Facilities and Equipment outside Boundary 4.4 Physical Characteristics of the Aerodrome A description of the physical characteristics of the aerodrome can be found in the UK AIP London Gatwick Airport Textual Data Operating Limitations Runway 08L take-off climb surface. Aircraft parked on Pier 1 Stands 2 to 5 infringe the runway 08L TOCS and are promulgated on the Type A chart. Runway 08L take-off climb surface. Concorde House penetrates the runway 08L TOCS promulgated on the Type A chart. A380 taxiway routing restricted. The UK AIP promulgates:- Ground movement of large aircraft - Code F A380 aircraft - Taxiway routes available to A380 are shown on aerodrome chart AD 2-EGKK-2-1, marked in yellow. There is a positive but substandard obstacle clearance (minimum of 47.5 m) on Taxiway Juliet A380 routing. Pilots are to ensure that Cockpit over Centre-line (COCL) technique is used at all times when manoeuvring at Gatwick. 4.6 Types of Operations the Aerodrome is approved to Conduct Use governed by regulations applicable to Gatwick CTR. All flights operating at London Gatwick Airport are subject to prior approval of the Chief Executive Officer, Gatwick Airport Ltd, and require a slot allocated by Airport Coordination Ltd (ACL). 65