European Interlude with Eurostar

Transcription

1 European Interlude with Eurostar Unique insider experiences Be My Guest dining with the locals Surprise Hidden Treasures sightseeing

2 Contents 3. The Trafalgar Difference 4. Promotions 5. European Interlude with Eurostar Summer Terms & Conditions European Interlude with Eurostar - 24 Nov Page 2 of 8

3 Your key to traveling like an insider At Trafalgar, we open doors. We delve deep into the destination and provide a unique insider s perspective on the people, places and history you encounter. We show you the unexpected, provide local expertise and knowledge, and deliver unforgettable experiences you won t find anywhere but on a Trafalgar guided vacation. The Finest Travel Directors We pride ourselves on having the finest Travel Directors in the industry. These friendly professionals have the inside knowledge to do what the guidebooks can t they bring destinations to life and create vacation experiences you simply could not have on your own. Magical Sightseeing Sightseeing with Trafalgar is about much more than simply seeing the sights. You ll see the hidden places only the locals know about and experience the unique traditions that shape the diverse cultures from an insider s perspective. Delectable Dining Enjoy outstanding included meals featuring regional cuisine, including our exclusive Be My Guest dining experiences where you ll be invited into family homes or unique dining venues to mingle with your hosts and sample delicious local specialties for a real taste of local culture. A Good Night s Sleep Whether in the city or countryside, Trafalgar s guests stay in accommodations in locations that perfectly complement each itinerary. Our hotels are ideally located close to the city center or easily accessed using public transportation and our country properties selected for their scenic locations. Classic Favorites and Unique Experiences As well as showing you the major sights and attractions you would expect to see, we surprise you with Hidden Treasures along the way. Our local insights enable us to take you down the road less traveled and you ll find it s paved with unique insider experiences you ll never forget. Incredible Value Traveling with Trafalgar not only assures you of a quality, hasslefree vacation; it also makes financial sense. Our buying power means we can negotiate bigger discounts and pass these savings on to you. Share the fun with new friends Visit our Trafalgar Online Community and meet people before you travel, read posts from fellow travelers in our Online Forum and register for My Community, your private travel group portal. European Interlude with Eurostar - 24 Nov Page 3 of 8

4 Trafalgar gives you a great deal more We are committed to offering you real savings with these great-value offers! Note: Not all discounts are applicable to all vacations and conditions apply. Visit our website for full details. BOOK EARLY - PAY NOW & SAVE Enjoy big savings on early bookings! Book and pay in full early and save up to 10%. Visit and click on the Offers tab for more information on the Early Payment Discount and other ways to save! FREQUENT TRAVELER DISCOUNT Guests who have previously traveled with us are extended membership into the Trafalgar Travel Club and also receive a credit worth 5% off the land-only portion of their next Trafalgar trip. This offer is valid for five years after your last trip. 2ND VACATION DISCOUNT Book two Trafalgar vacations, each 7 days or longer for a reduction of 2.5% off the land-only portion of the vacation with the shortest duration. Take three vacations and save on two. YOUNG TRAVELER (5-17) Share your vacation memories with your family and take advantage of a discount of up to 10% on the landonly portion of your vacation. Young travelers must be under the age of 18 years on the departure date and MUST be accompanied by an adult. TRAVEL WITH FRIENDS AND FAMILY Travel with friends and save money. If a group of 5-8 people travel together, a discount of 5% per person applies to the landonly portion of your vacation. If 9 or more people travel together, we offer attractive group discounts based on the number of people traveling. GUARANTEED ROOM SHARE When traveling alone, we understand that some guests do not want to incur the expense of single room supplements, so on most of our itineraries we offer room sharing. We will accommodate you with a fellow traveler of the same gender on a "two-bedded" basis. TRIPLE ROOM REDUCTION Travel with three people sharing one room and each of you will receive a discount off the land-only portion of your vacation price on selected vacations. The triple room reduction varies per itinerary. European Interlude with Eurostar - 24 Nov Page 4 of 8

5 European Interlude with Eurostar Summer days The birthplaces of arts, culture and history are on show in this discovery of Europe, from Amsterdam's charming canal houses with their gabled façades and the imposing Cologne Cathedral to Vienna's Opera House and the exquisite Doge's Palace in Venice. Medieval castles, Baroque palaces and Renaissance masterpieces are yours to explore along this creative pilgrimage. You will visit UK, Belgium, Netherlands, Germany, Austria, Italy, Switzerland, France Highlights Dining Highlights * 16 hot buffet breakfasts * 5 dinners First class travel Highlights * Audio Headsets for flexible sightseeing * Daily breakfast and an average of 50% of evening meals * Luxury air-conditioned coach with WiFi in most countries or alternative transportation (such as rail journeys) * The services of a Trafalgar Local Host at your London hotel * Ferry across the Channel from Calais to Dover * Cherry-picked hotels, all tried and trusted * Hand-picked Insider Experiences * Optional Experiences and free time * All porterage and restaurant gratuities * Must-see sightseeing and surprise extras * An expert Travel Director and separate Driver * The services of a professional Travel Director throughout your journey * All hotel tips, charges and local taxes * Eurostar high-speed train tickets from London to Brussels * London airport transfer service is available to purchase. Conditions apply. See airport transfer page link below for details * VIP entry to many sights Sightseeing Highlights * City tour in London, Salzburg, Vienna, Rome, Florence and Paris * Cruise along the River Rhine * Orientation of Amsterdam, Munich, Innsbruck, Venice and Lucerne European Interlude with Eurostar - 24 Nov Page 5 of 8

6 * See the Lorelei Rock, Lake Lugano and the Vineyards of Burgundy * View the castles of the Rhine Valley, the ancient sites of Rome, the Swiss Alps and the White Cliffs of Dover * Visit Cologne Cathedral, St. Peter's Basilica in Rome and the Eiffel Tower in Paris Itinerary Day 1 Arrive London (2 Nights) Welcome to London. Relax after your journey or start to explore this fascinating city. Day 2 London Sightseeing London's historic landmarks are brought to life on your morning sightseeing tour, including Buckingham Palace and Westminster Abbey with a Local Specialist. Spend free time this afternoon exploring the sights of your choice or shop in the West End, Knightsbridge and Bond Street.Full Breakfast Day 3 London Eurostar Amsterdam This morning meet your Travel Director before travelling to London's St. Pancras International station to board the Eurostar for a high-speed train journey to Brussels. Continue by luxury coach to Amsterdam. Enjoy an orientation of the historic city centre, then get to know your fellow travellers and Travel Director on a glass-topped boat as you enjoy a sightseeing cruise Welcome Reception along the city's canals which includes a light supper and welcome drink.full Breakfast, Welcome Reception Day 4 Amsterdam Cologne Rhine Cruise Mannheim This morning travel to Germany where you have the opportunity to visit Cologne Cathedral. Embark on a relaxing Rhine cruise at Boppard. Pass medieval castles and vineyards on the way to St. Goar, site of the Lorelei Rock. Dine at your Rhineland hotel this evening.buffet Breakfast, Dinner Day 5 Mannheim Munich Innsbruck Drive through the Swabian Uplands to Munich and view the Olympic Stadium and Marienplatz during your orientation. Marvel at the Golden Roof and St. Jakob's Cathedral across the border in the Tyrolean capital, Innsbruck. This evening enjoy a Regional Meal with local specialities.buffet Breakfast, Regional Meal Day 6 Innsbruck Salzburg Vienna (2 Nights) Admire the splendours of Salzburg, birthplace of Mozart. View the city's major landmarks during a walking tour with your Local Specialist including many locations used in the film The Sound of Music'. A scenic journey takes you towards the Danube River and the Baroque elegance of Vienna. This evening consider an Optional Dining Experience.Buffet Breakfast Day 7 Vienna Sightseeing and Free Time Wonderful views of Vienna's sights include the Opera House, the Hofburg, Stadtpark, Parliament and the Imperial Boulevards on your morning sightseeing tour with a Local Specialist. Visit the sights of your choice during free time this afternoon. Shop on the fashionable Kärntnerstrasse or simply relax in a typical Viennese café. Perhaps consider taking an Optional Experience to Schönbrunn Palace or experience the elegance of a concert and dinner.buffet Breakfast Day 8 Vienna Venice (2 Nights) Journey into the heart of the Austrian Alps, past the Austrian Lake District, over the Italian border to the fertile plains of the Veneto. Cross into the magical city of Venice, Queen of the Adriatic, your home for the next two nights. Why not experience Venice at its best with an optional trip down the Grand Canal and a Gondola Serenade? Dine tonight at your hotel.buffet Breakfast, Dinner with wine Day 9 Venice Orientation and Free Time Discover the rich heritage of this Byzantine city during your private canal cruise to St. Mark's Square. Admire the Bridge of Sighs and the beautiful Doge's Palace. Enjoy a Cultural Insight into the Venetian tradition of glass making on Giudecca Island. Spend free time afterwards exploring or shopping. Consider an Optional Experience to the island of Burano, famous for its colourful houses. Buffet Breakfast Day 10 Venice Rome (2 Nights) Cross the Po valley and journey over the dramatic Apennine Mountains to Rome, the Eternal City. This evening you might like to discover Rome's vibrant nightlife.buffet Breakfast European Interlude with Eurostar - 24 Nov Page 6 of 8

7 Day 11 Rome Sightseeing and Free Time Visit St. Peter's Basilica, home of Michelangelo's Renaissance masterpiece the Pietà with a Local Specialist. In ancient Rome, view the Colosseum and see the Circus Maximus set in a valley below the Aventine and Palatine Hills. Consider an Optional Experience to the magnificent Sistine Chapel or perhaps admire the Piazzas and Fountains of Rome with an evening stroll through the ancient streets of the Eternal City. Please note: Due to religious celebrations throughout the Holy Year of Mercy the Rome included sightseeing may be modified. Buffet Breakfast Day 12 Rome Florence Sightseeing and Free Time Admire the Tuscan landscape en route to Florence. Learn about the city's Renaissance history from your Local Specialist, who shows you the Duomo, the baptistery and a visit to Piazza della Signoria during your guided walking tour. View the majestic Ponte Vecchio bridge. Shop for high quality leather and gold.buffet Breakfast, Dinner with wine Day 13 Florence Lucerne (2 Nights) Drive north and see beautiful Lake Lugano. Through the Ticino region take the scenic St. Gotthard route through the Alps to the picturesque town of Lucerne. This evening consider a night out at a traditional Swiss folklore evening with cheese fondue.buffet Breakfast Day 14 Lucerne Orientation and Free Time Admire the sights of this medieval town on your morning orientation. Visit the poignant Lion Monument and the wooden Chapel Bridge spanning the River Reuss. Don't miss the opportunity to take an exciting mountain Optional Experience with breathtaking views. Later there is time to shop for Swiss souvenirs including watches and chocolates.buffet Breakfast Day 15 Lucerne Paris (2 Nights) From Lucerne over the French border and past Belfort, see the vineyards in the wine producing Burgundy region. Arrive later in Paris where you might like to visit a world famous Parisian Cabaret tonight.buffet Breakfast Day 16 Paris Sightseeing and Free Time The Champs Élysées, the Arc de Triomphe, Place de la Concorde see all these sights and more on your morning sightseeing tour with a Local Specialist. Admire stunning views across the city from the second level of the Eiffel Tower. Celebrate the end of a wonderful trip this evening with your companions at a Farewell Dinner.Buffet Breakfast, Farewell Dinner Day 17 Paris Eurostar London Transfers provided to Paris Gare du Nord station where you board the Eurostar train to London. The journey time to London St. Pancras International is 2 hours and 15 minutes. On arrival in London you are transferred to your hotel.buffet Breakfast Day 18 Depart London Enjoy an English breakfast at the end of your trip.buffet Breakfast Available Departures Departs 20 Dec 2017 Returns 06 Jan 2018 Twin Land Only $ Single Land Only $ European Interlude with Eurostar - 24 Nov Page 7 of 8

8 BOOKING CONDITIONS AND OTHER IMPORTANT INFORMATION WHAT'S INCLUDED IN THE TOUR PRICE Inter-city Travel: By private motorcoaches, trains and/or ferries (see itineraries). Touring: By air-conditioned luxury motorcoaches with reclining seats and onboard restroom facilities. Please note that on some Regional Tours and London sightseeing and in the Middle East and Morocco air-conditioned motorcoaches (or minibuses in Israel) without toilet facilities are used. If due to circumstances beyond our control coaches are used other than as advertised, a refund of $10 per person will be made. Air Transportation: Within Europe, intra-tour airfare is included in the land price only when indicated in the First Class Travel Highlights and/or pricing panels on specific itinerary pages. Hotel Accommodations: Prices are per person and based on two persons sharing a two-bedded room with private bath and/or shower. Every effort has been made to reserve two-bedded rooms; however, on some occasions rooms with one bed may be the only choice available. These rooms will be allocated to single travelers and couples first; other rooms may feature a single bed and roll-away bed or sleeper sofa. There are a limited number of twin-share rooms available with our Guaranteed Room Share program. When booking triple rooms please note that in some hotels this may consist of one double bed and the third bed may be a roll-away bed which will limit space in the room. Availability of triple rooms is limited. Note that single rooms in European hotels are generally smaller than twinbedded rooms and that European hotel standards, facilities and services provided may vary from those in other parts of the world and are often local in style. Hotels listed on the itinerary pages are intended to be used on all departures; however, from time to time substitute hotels of similar standard (whenever possible) may be used for various reasons. Guests who are members of Hotel Frequent Traveler programs are not entitled to earn points with any of the hotels featured on a Trafalgar vacation. Special room requests such as smoking/non-smoking, adjacent, connecting or lowerfloor rooms must be requested at the time of booking. These special room requests cannot be guaranteed and are based on availability at the time of check-in. Cruises: Per person prices are based on two persons sharing a cabin with two berths, private shower and toilet. A limited number of single cabins are available at an extra cost. On Nile cruises, triple rooms are not available. Travel Director: Guided vacations are conducted in English by a professional, multi-lingual Travel Director. On City Breaks there may be a Local Host instead of a Travel Director. In Egypt, only tours of 10 people or more will be guided by a Trafalgar Travel Director. In Turkey and Israel, tours are conducted by a Local Guide. Please refer to the individual tour pages. Meals: In-flight meals and snacks are served according to airline policy. Continental or buffet breakfast on all vacations except in Ireland, provincial Britain (not including London) and Scandinavia, where full national style breakfasts are served. Lunches and Dinners are included as detailed on itineraries. All meals are included on cruises. Sightseeing: Excursions, entrance fees and English-speaking guide (when required) are included as detailed on the itinerary pages. Transfers: Between airports, hotels, railway stations and piers in Europe are included as indicated on each itinerary (please see page 242 for details on airport transfers). London airport transfers are included provided guests have booked a land and air package with Trafalgar. Included Gatwick transfers will be by express train. Conditions apply, refer to page 242 for details. There will be no refund for unused airport transfers. Porterage & Luggage Allowance: Baggage handling of one suitcase per person on tour, at hotels, is included in the vacation price. Note that porterage on Train Tours at train stations is not included. Due to limited coach capacity, a single bag should have dimensions not exceeding 30 x18 x10 (76x46x25cm) and weight not exceeding 50 lbs (23kg). A charge of US$3 per traveling day will be collected by the Tour Director if a second piece of baggage is carried, or if the suitcase exceeds the established weight and/or dimensions. However, it cannot be guaranteed that more than one suitcase will be carried. Carry-on/hand luggage should be one piece per person and should be limited in size (not exceeding 12 x11 x6 (30x28x14 cm) in order to fit under your coach seat or in the small overhead compartment. Carry-on/hand luggage handling is the responsibility of each guest and must be taken on and off the motorcoach by you each day of the tour. Please note that carry-on/hand luggage with telescopic handles and wheels will not fit in the overhead compartments or under seats and, therefore, cannot be accepted as carry-on luggage for safety reasons. Airlines may impose stricter weight and size limits for luggage and may also charge fees for checked baggage including the first checked bag. Please check with your airline(s) directly for the most current baggage regulations and related fees ( Trafalgar is not responsible for additional fees imposed by air carriers regarding baggage. Trafalgar will not accept liability for any loss or damage to baggage or any of the guest's belongings. Guests should report any lost items to the Travel Director who will assist in completing a lost property form that can be used for any insurance claim in this matter. However, Trafalgar cannot assist in locating any lost items once the guest has returned home. Tips/Gratuities: All tips/gratuities are included for services on tour provided by dining-room waiters, chambermaids and porters at hotels. WHAT'S NOT INCLUDED IN THE TOUR PRICE Trans-Atlantic airfares, air-related taxes and surcharges (unless you purchase a land and air package or is otherwise mentioned in the price panels); any additional fees charged by the airlines such as checked and/or excess baggage (visit seat selections and/or any other services; London airport transfers except when booking an air and land package with Trafalgar; passport and visa fees; insurances of all kinds; laundry; phone calls; beverages; meals not detailed in the itinerary; discretionary tips/gratuities to Travel Directors, Local Guides, and motorcoach drivers; tips/gratuities on board ferries, trains and cruise ships; porterage at train stations; optional excursions; and all items of a personal nature. Additional taxes and surcharges may be collected by foreign government and non-government entities. The vacation price also does not cover costs and expenses such as the return to your home if you leave the tour at your own volition, due to illness, or as a consequence of official action by the government of any country visited. RESERVATIONS & PAYMENTS Deposit Final Payment $200 per person, per tour At least 45 days prior (non-refundable, non-transferable) to tour departure* date 1. Trafalgar accepts payments in the form of checks, money orders, MasterCard, Visa, American Express and Discover Card. Your payment is not deemed made until Trafalgar receives it. Please note Discover Cards cannot be accepted for payment of Optional Excursions while on tour. After Airline Ticketing service fee - $75 per person plus any airline imposed penalties which may be up to 100% of the air ticket value. 2. In order to secure space booked, Trafalgar should be advised of your credit card number when making the reservation. Your authorization to use your credit card number for deposit and/or final payment indicates your compliance with our booking terms and conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms your reservation. For security purposes, we are required to collect the guest's credit card billing address as well as the customer verification code. 3. Your land reservation will be confirmed on receipt of a non-refundable, non-transferrable deposit of $200 per person and per tour, which is required within 3 days of booking (except on some departures where space is limited and your deposit may be required sooner; you will be advised at time of booking). This deposit forms part of your final payment. Your reservation will automatically be cancelled if the deposit is not received within the specified time (Trafalgar will not be responsible for lost land and air reservations). For River Cruises, an additional deposit of $200 per person is required at the time of reservation. Final payment is due 90 days prior to departure. 4. Payment in full for your land reservation will be due no later than 45 days (90 days for River Cruises) prior to departure*. 5. Payment in full is required for your airfare at the time of booking your flights in conjunction with a Trafalgar vacation, to get you to the starting point of the tour and from the ending point of the tour. Upon receipt of full air payment your airfare, taxes and fuel surcharges are final. This will be regardless of any future price fluctuations. 6. Payment in full is required at the time of booking for reservations made less than 45 days (90 days for River Cruises) before tour departure*. 7. Any change or substitute of guest name within 45 days (90 days for River Cruises) prior to departure* will be deemed a cancellation and applicable cancellation fees will apply. 8. Any special meal requirements will be made on a REQUEST basis only. Trafalgar CANNOT guarantee special meal requests nor will it assume any responsibility if guests' special meal requests are not fulfilled. 9. Guests with special needs or disabilities are required to advise Trafalgar at the time of booking of any physical, medical or special needs that require accommodating. BOOKING CHANGES, CANCELLATIONS & REFUNDS Booking Changes: A fee of $30 per person (per change) will be charged in addition to any airline fees for any revision or alteration made to a reservation after the booking is confirmed. Any alterations will risk the loss of air space or increased airfares. Name changes/ substitutions or corrections will be treated as a cancellation of land and air and all normal land and air cancellation fees will apply. A change of tour date or tour itinerary within 45 days (90 days for River Cruises) of tour departure* will be treated as a cancellation, and normal cancellation fees will apply. Cancellations and Cancellation Fees: If you cancel more than 45 days (90 days for River Cruises) prior to tourdeparture* date, your $200 deposit, plus the Travel Protection Plan's insurance premium (if applicable; see page 243), will not be refunded, nor can it be credited to any other booking. Notice of cancellation must be made in writing either directly to Trafalgar or through your Travel Agent. The following charges will apply: COACH TOURS (LAND ONLY) No. of days prior to tour departure* Cancellation fee as a % of total price Over 45 days $200 non-refundable, non-transferrable deposit days 25% 21 8 days 30% 7 1 days 50% Day of departure*/no Show 100% COACH TOURS (LAND ONLY) No. of days prior to tour departure* Cancellation fee as a % of total price Over 45 days $200 non-refundable, non-transferrable deposit days 25% 21 8 days 30% 7 1 days 50% Day of departure*/no Show 100% RIVER CRUISES (CRUISES ONLY) No. of days prior to cruise departure* Cancellation fee as a % of total price Over 90 days $200 non-refundable, non-transferrable deposit** days 35%** days 50%** Less than 30 days/no Show 100%** TOUR WITH LOUIS CRUISES No. of days prior to cruise departure* Cancellation fee as a % of total price Over 45 days $200 non-refundable, non-transferrable deposit** days 25%** 21 8 days 50%** 7 days or less/no Show 100%** Plus the Travel Protection Plan's insurance premium if applicable. **Fare is defined as the cost of any cruise element purchased from Uniworld River Cruises, Inc. Travel Agent fees and cancellation charges may also apply. Extra Night Accommodations: Cancellations within 14 days of the booked date will incur a 100% cancellation fee; outside of 14 days of the following fees will be charged: Over 45 days $30 (per person) days 25%** days 30%** Airline Arrangements: The following cancellation charges apply for airline arrangements made by Trafalgar: Prior to Airline Ticketing: service fee of $50 per person After Airline Ticketing: service fee of $75 per person, plus any airline imposed penalties which may be up to 100% of the air ticket value Refunds and Penalties: Refunds: In the event of your withdrawal from a tour after commencement for reasons of illness, you must obtain a medical certificate in support of any insurance claim. We regret that no refunds can be made for absences from a tour, including but not limited to, missed meals or sightseeing. Trafalgar makes no representation or guarantees concerning reimbursements of funds paid by you under any insurance claim. Refunds for tour portion will only be processed after return of unused documents to Trafalgar. Airfares: If paper tickets have been issued, no refund will be made for cancelled airfare on air-inclusive bookings until tickets are returned to Trafalgar. Refunds for tour portion will only be processed after return of documents to Trafalgar. There will be no refund for partially used tickets for any reason. Please ensure that returned travel documents which contain airline tickets are sent by certified or registered mail. Lost ticket replacement can take up to 1 year and processing fees can be assessed. TRAVEL DOCUMENTS Provided full payment has been received on time, your travel documents will be sent to you approximately 21 days prior to departure*. A documents shipment fee of $10 per booking/per address will be charged for delivery. If final payment is not received when due, costs to courier documents will be the responsibility of the guest/travel Agent. If you are leaving home earlier, please ask your Travel Agent to request your travel documents well in advance. However, if travel documents are required the next day or earlier than 21 days prior to departure* a fee of $35 will apply. Any documents delivered outside of the USA will incur a minimum fee of $50. The actual cost will be advised at the time of booking. GENERAL INFORMATION & CONDITIONS Tour Prices: Are based on costs, charges, tariffs, rates, prices, taxes, levies and exchange rates as of 11 August 2011; for up-to-date pricing contact your Travel Agent or visit No surcharges regarding cost or currency fluctuation will be made to the LAND only price once the deposit is received in full. This guarantee however, excludes potential fuel surcharges and does not apply to taxes, charges or levies imposed by any government or its agencies. Airport taxes are subject to change. All prices are in US Dollars unless otherwise stated. Trans-Atlantic Airline Fuel Surcharges and Air-related Taxes, Fees and Restrictions:Airfares will be provided upon booking, will be based on roundtrip purchase, and will include air-related taxes, fees and fuel surcharges imposed by the airlines. Any additional fees charged by the airlines such as baggage handling (visit for details), seat selections and/or any other services are the sole responsibility of the guest(s). Airline Special Requests, Availability and Gateways:Seat assignment and special meal requests can be requested at time of booking. Trafalgar cannot guarantee confirmation of preferences. Frequent Flyer miles can be accrued on most air carriers but Trafalgar cannot provide upgrades using mileage. Note that not all airlines automatically provide pre-reserved seats (any additional charges imposed by the airline(s) for pre-arranged seats is at the guests' expense) or add Frequent Flyer numbers to records to flights booked and ticketed by Trafalgar unless they are informed by your Travel Agent. Seats are limited in our contracted class of service and are not available on every flight. Trafalgar does not hold block space on any airline and does not guarantee air availability for every tour departure* date. You should be advised that due to demand during peak travel times, there may not be availability in popular European gateways cities. Guests originating from different gateway cities and sharing a room or travelling with other guests, may not be confirmed on the same airline or routing. Seating and flight schedule changes are the sole responsibility of the airline. Tour Participation: On all guided vacations children under the age of 5 years old (8 years old for River Cruises) are ineligible to travel. Children under 18 years of age must be accompanied by an adult. Trafalgar strives to provide a safe, enjoyable and memorable travel experience for all guests. Trafalgar welcomes guests with special needs or disabilities. However, please note the following: Guests are required to advise Trafalgar, in advance, of any physical, medical or other special needs that require accommodating. All guests must ensure they are medically and physically fit for travel. Trafalgar may impose safety requirements necessary for the safe operation of the tour. Trafalgar may also exclude an individual from participating in a tour or an activity if that individual's participation poses a direct threat to health or safety. Trafalgar does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as pushing a wheelchair or assistance in eating, toileting or dressing). A companion capable of providing such assistance must accompany any guest who requires services of a personal nature. Trafalgar does not employ medical personnel. Any necessary medical attention will be provided by a local facility at the guest's expense. Trafalgar is not responsible or liable for any losses or costs incurred as a result of medical services obtained while on tour, or for the quality of the care or services received. Guests should be aware that some tours include rough terrain, extensive walking over cobblestone streets, uneven pavement, steps and locations which may not be easily accessible or accessible by wheelchair. During the tour, Trafalgar may make arrangements with carriers, hotels and other independent suppliers to provide travel services. These parties are independent entities over which Trafalgar has no control. Accommodations on international tours may differ from those in the United States. Trafalgar cannot guarantee disability access or accommodations for guests traveling on international tours. Trafalgar may, in its sole discretion, decline the booking of any guest or remove any guest who cannot comply or refuses to comply with Trafalgar's terms and conditions. Trafalgar is not responsible for any costs incurred in the event a guest is removed from a tour. Guests agree not to hold Trafalgar or any of its related entities liable for any actions taken under these terms and conditions. Itinerary Variations and London Olympics 2012: Trafalgar constantly strives to improve vacation itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order; hotels may also vary from those stated on the itinerary pages. During local or national vacations, London Olympics 2012, Religious Festivals, Vacations, Trade fairs (e.g. Amsterdam IBC Congress) or other events (e.g. Venice Film Festival on Lido) certain facilities such as museums, sightseeing tours, shopping and some hotels may be limited. Similarly, vacations, closing days and other circumstances may necessitate a change of the day of the week for scheduled highlight dinners, sightseeing or other activities. Departures in early and late season are potentially operated in cool weather conditions. As a result, slight itinerary variations may occur, and certain activities may not be available due to seasonality or weather conditions. Availability of certain activities may also be limited due to itinerary variations. In such instances, and wherever possible, slight itinerary changes are made by Trafalgar to minimize inconvenience to our guests; and in these and other cases, substitute hotels may be used and will be of a similar standard and location wherever possible. If, however, you feel your enjoyment might be diminished by such limitations, please check with your Travel Agent before selecting a specific departure. On tours that include cruises, the ship may be changed due to operational reasons. On locally hosted itineraries, sightseeing and other services may occasionally be provided by third parties in which case transportation and itineraries may vary. Trafalgar's Be My Guest experiences are unique and take place in singular exclusive locations. In the unlikely event that our local hosts are unable to welcome Trafalgar guests, Trafalgar will attempt to find an alternate experience or a highlight meal will be provided in place of the Be My Guest experience. Pre/Post-Tour Accommodations: If you have arranged with us to remain at a destination before and/or after your tour, please understand that your stay will be at your sole expense as is the transfer to either the hotel or airport. Please see page 241 for a list of preand post-tour accommodations. Space is limited and available for up to three nights before and/or after each tour. Breakfast and luggage handling is not included. Regrettably, complimentary transfers are not available for guests booking pre- and post-tour accommodations; however, inexpensive airport transfers by taxi, van or shuttle are available for purchase and must be booked at the same time as your pre/post-tour accommodations (see page 241 for details). Please also be aware that if your extra night is not at the hotel where your tour begins or ends, you will be responsible for your own transfer arrangements at your own expense. For your comfort: Trafalgar operates a daily seat rotation system and seats cannot be booked on coaches. Also, there is a strict nonsmoking and no alcohol-drinking policy on board motorcoaches; however, regular comfort stops are made on traveling days. Young Traveler Discount: Young Travelers must be under the age of 18 years on the date of departure* and MUST be accompanied by an adult, sharing a twin room (limit of one Young Traveler discounts per room). This discount is not combinable with the Travel with Friends & Family discount. Savings vary by itinerary. See itinerary pages for exact savings and page for full details and conditions. Tour Cancellation: Trafalgar reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. Trafalgar will try to re-book the same or similar tour. If there is a difference in cost, it will be at the guest's expense. And, where flights have been confirmed by Trafalgar, we will attempt to confirm air seats for new dates selected, subject to availability. If an alternative tour is not accepted by the guest within 7 days, we will refund all monies paid to Trafalgar and will be under no further obligation or liability. Please note that Trafalgar is not liable for any cancellation penalties incurred on any other travel arrangements including air tickets purchased separately from the Trafalgar air-inclusive package or other travel arrangements affected due to our cancellations. Travel Insurance: Trafalgar recommends that all guests purchase comprehensive travel insurance. Certain European countries have a requirement for foreign visitors to have valid medical insurance on entry. Trafalgar cannot be held responsible for denied entry should a guest be unable to provide details to the authorities of such insurance. RESPONSIBILITY Trafalgar Tours International Ltd, Trafalgar Tours West Inc, and Uniworld River Cruises, Inc. and various other suppliers (hereinafter collectively referred to as Trafalgar and/or Operators ), are the agents for Trafalgar Tours International Ltd, who have empowered the Operators on its behalf to undertake the following duties: 1. The Operators shall be responsible to the guest for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind or nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodations and itineraries and there shall be no refund in this connection. 2. This brochure represents the entire agreement between the guest and the above mentioned Operators. 3. In the absence of their own negligence, neither the Operators nor their agents or co-operating organizations shall be responsible for any cancellations or for acts of any other service providers concerned, diversions or substitution of equipment or any act, variations, postponements, omission or default whatsoever by air carriers, land carriers, hoteliers or hotels, transportation companies, or any other persons providing any of the services and accommodations to guests including any results thereof, such as changes in services, accommodations or facilities necessitated by same. Nor shall they be liable for any loss or damage to baggage or property, or for injury, illness or death, or for any damages or claims whatsoever arising from loss, negligence or delay from the act, error, omission default or negligence of any person not its direct employee or under its exclusive control, including any act, error, omission, default, or negligence of any country, government or governmental authority, officer or employee. All baggage and personal effects are at all times and in all circumstances at the risk of the tour participant. Baggage insurance is recommended. Upon return to the United States, if lost articles are found and returned to the owner, a minimum service fee of $50 will be charged. The carriers, hotels and other suppliers who provide services on tour are independent contractors; they are not agents, employees or servants of the Operators or their associated companies. The Operators are not responsible for any criminal conduct by third parties. 4. When a guest occupies a motorcoach seat fitted with a safety belt, neither the Operators nor their agents or cooperating organizations or service providers concerned will be liable for any injury, illness or death or for any loss or damages or claims whatsoever arising from any accident or incident, if the safety belt is not being worn at the time of such accident or incident. 5. Transportation companies, airlines etc. are not to be held responsible for any act, omission or event during the time guests are not on board planes, transportation or conveyances. We rely on international convention which may apply to the services provided by us, our suppliers or agents with respect to any claim of any nature brought by you against us as a result of the provision of those services. International conventions which apply may include: Warsaw Convention 1929, (as amended by Hague Protocol and Montreal Protocol) in relation to air travel, or Montreal Convention; the Berne Convention for rail travel; Athens Convention 1974 for carriage by sea; the Geneva Convention for carriage by road and the Paris Convention 1962 for Hotels. We are to be regarded as having all benefit of these conventions on limiting our liability in relation to any claim for death, injury, loss, damage and delay to guests and luggage. Enrolment in and payment for a tour shall constitute agreement and acceptance by the guest of the terms and conditions set forth in this brochure which cannot be varied except in writing by an officer of the Company. 6. The payment of a deposit and or/the issuance of tickets or vouchers shall be deemed your consent to the terms and conditions as presented herein. It is specifically agreed that this agreement is entered into in Orange County, California, and in the event any legal or equitable action is initiated concerning the interpretation, enforcement, or breach of any term, obligation, or duty as contained or related to these Terms and Conditions, the exclusive venue for such action shall be solely in the Superior Court of California, Orange County. This agreement shall be construed in accordance with California law without regard to conflicts of law principles. All claims must be submitted in writing and received by Trafalgar no later than 60 days after completion of trip. 7. In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing. 8. Every effort is made to ensure brochure accuracy at the time of going to press; however Trafalgar cannot be held responsible for printing or typographical errors, or errors arising from unforeseen circumstances. 9. The invalidity of any of the provisions hereof shall not effect the validity of any of the other provisions, and the agreement shall be construed as though such invalid provision had never been contained herein. OTHER CONDITIONS, COMPLAINTS & ACCEPTANCE It is your responsibility to comply with the terms, conditions or requirements of any service provider, or any country or governmental authorities, or to bear any costs or losses incurred as a consequence of you not complying with them. 1. The Operators shall be responsible to the guest for supplying the services and accommodations described in this brochure, except where such services cannot be supplied or the itinerary used is changed due to delays or other causes of whatever kind or nature beyond the control of the Operators. In such circumstances, the Operators will do their best to supply comparable services, accommodations and itineraries and there shall be no refund in this connection. Passengers who purchase from within California:Transactions entered into with Trafalgar are covered by the California Travel Consumer Restitution Fund (TCRF) if the passenger is located in California at the time of payment. Eligible passengers may file a claim with TCRF if the passenger is owed a refund of more than $50 for transportation or travel services which the seller of travel failed to forward to a proper provider or such money was not refunded to you when required. The maximum amount which may be paid by the TCRF to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRF within 12 months after the scheduled completion date of the travel. A claim must include sufficient documentation to prove your claim and a $35 processing fee. Claimants must agree to waive their right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a TCRF claim. You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA ; or by faxing a request to: (213) Passengers purchasing from outside of California:Transactions entered into with Trafalgar are not covered by the California Travel Consumer Restitution Fund. Data Protection:In order to process your tour booking, Trafalgar will need to use personal information for you and other guests included in your booking. This personal information may include each guest's name, address, phone number, address, passport number, credit/debit card number and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organizations, and otherwise as required by law. Similarly, we may also need to provide personal information to contractors who provide services to or for us (eg., sending mail, processing payments, providing marketing assistance). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information. We may also use the personal information you provide us to review and improve the tours and services that we offer, and to contact you (by post, and/ or telephone) about other tours and services offered by Trafalgar that you may be interested in. If you don't want to receive this information, or if you want a copy of the personal information we hold about you, write to us at Trafalgar, Attn: TRAFALGAR TOURS WEST INC., 801 East Katella Avenue, Anaheim, California Trafalgar may charge a fee for supplying you with this information as permitted by law. Complaint Procedure:Should you have a complaint in respect of your vacation, you should inform your Tour Director/Representative immediately. If the matter cannot be resolved after the Travel Director's/Representative's best endeavors to do so during the vacation, your complaint can be made in writing to your local Trafalgar office within 60 days of completion of your vacation. Acceptance:The person initializing or modifying the booking shall be deemed to have accepted the booking conditions. ADDITIONAL OPTIONAL EXCURSIONS With Trafalgar, you will enjoy many famous highlights as included features on your tour, at no extra cost. However, there is an exciting array of additional Optional Excursions and Activities which we make available to further enhance your enjoyment. These Excursions and Activities are optional, and are offered at special preferential prices. They can only be booked once you start your tour, as many of them are carefully programmed to coincide with the best highlights available at the time of your visit. A detailed list and cost of these will be included in your travel documentation. You can book and pay for them through your Travel Director, by cash, MasterCard, Visa or American Express. Please note that optional excursions may vary due to seasonal conditions and required minimum passenger participation. Prices are subject to change without notice. * Please Note: The departure date constitutes the date indicated on Trafalgar's confirmation. All Continental and British Isles tours are operated by TRAFALGAR TOURS Limited Picquet House, St. Peter Port, Guernsey, GY1 1AF, Channel Islands All River Cruises are operated by Uniworld River Cruises Inc 17323, Ventura Blvd, Los Angeles, California The Trafalgar groups of companies has Marketing/Sales/Administrative offices/agents in: Australia, Canada, China, Guernsey, Hong Kong, India, Israel, Japan, London, Malaysia, New Zealand, Philippines, Singapore, South Africa, Switzerland, Thailand and the USA. TRAFALGAR TOURS WEST INC. 801 East Katella Avenue, Anaheim, California This brochure was published in August 2011 and supersedes any other current brochure on the market. For further information, visit our website at European Interlude with Eurostar - 24 Nov Page 8 of 8