Ask The Experts. Thursday, March 24, :30 pm 1:45 pm

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1 Ask The Experts Thursday, March 24, :30 pm 1:45 pm MODERATED BY: Crystal Kubeckza (FlightSafety International) PRESENTED BY: Steve Brewer (Chevron) Henry LeDuc (Texas Instruments Inc.) Nat Iyengar (Gulfstream Contract Pilot) Paul Scurio (Qualcomm) Kurt Stehling (United Technologies Corp.) Steve Thorpe (Merck Sharp & Dohme, Corp.) International Operators Conference San Diego, CA March 21 24, 2016

2 Ask The Experts Open question time will follow the presentation. Use the IOC App and send your questions using #IOCExperts

3 Poll Question Int l Prep Checklists? Do you use an International Departure Checklist to plan and/or execute international trips? 3

4 Poll Question Int l Prep Checklists? Yes No 4

5 Int l Prep Checklists Establish a consensus and need for checklist(s) Develop it and ensure it is revised regularly Create a checklist responsibility chain Incorporate handling agent tools Utilize feedback to improve Gauge its contribution to organization 5

6 CIQ - Customs, Immigration & Quarantine Electronic Copies of Passports & Visas Secure Second Passports for Your Crews Arrange Backup Crew Visas Printed Copies of Gendecs Customs Stamped Gendecs Physically Check Passports & Visas of Passengers and Crew Before Departing 6

7 CIQ - Customs, Immigration & Quarantine Ensure APIS Matches Exactly! Check with Local Customs Office for Clarification of Rules Have a Plan for Replacing Crew Members Mid Trip Understand Restrictions for Overflights with Israeli Citizens 7

8 Ground Handling Secure Parking Local Airport Restrictions Aircraft, Crew/Pax Documentation Establish Credit Develop a Strong Relationship with Handler 8

9 Fuel Fuel Density Paying for Fuel Fueling Delays quick turn & upon landing Get out of Dodge Fuel! Fuel Availability Fuel Cost 9

10 Permitting & Flight Plans Verify Approved FIR Entry / Exit Point and Routing Maximizing Range and relying on Planned Cruise Altitude(s) Always include the FIR Boundary Waypoint in the Flight Plan Check Flight Plan Permit Date Ensure the proper CNS codes are filed based on the actual capability of the aircraft on the flight. 10

11 Security Risk Evaluation Company Resources ISP / Handler or Third Party Security Briefs. US Department of State website Center for Disease Control 11

12 Security Risk Mitigation Threat Definition Actions Airport is secure, 24 hour Low Door/access panels - Locked security on site Aircraft, Facility (Ramp/Parking), and Cargo Security Security issues are rare Aircraft parked in well-lit location in view of security Excellent communication with airport handlers Destination has low rate of violence and terrorism Emergency Exits - Secured Aircraft Perimeter - Marked/Lit Communications - Establish lines of communications between crew and passengers Personnel Security (Hotels and Transportation for passengers and crew) Medium Airport not manned 24 hours Parking - Avoid proximity to public rights-of-way Aircraft parked in remote - Non-remote areas Poor communication with - Well-lit airport handlers Poor facilities infrastructure Apply tamper evidence security tape to doors/access panels Determine the security risk level and define appropriate actions. Include this in your trip risk assessment Security issues may occur Destination has sporadic incidents of violence, crime, terrorism, extremist activity Engine Blanks - Fitted Physical Guarding - Use if available Communications - Establish lines of communications between crew and passengers Pre-flight - Detailed check of aircraft cavities Security Checklist High Airport has poor boundary control/lack of onsite security Greater risk of aircraft or personnel security issues Refer to local representative for assessment of business risk of not travelling vs. security Risk - risk of travelling Parking - Aircraft hangered Destination has frequent Security issues can occur frequently incidents of carjacking, armed robbery, civil unrest or terrorism - Apply anti-tamper tape to doors/access panels Armed Guarding - Mandatory - Local representative approved in accordance with local guidelines on the use of force Communications - Establish lines of communications between crew and passengers 12

13 What If Situations Augmented Flight Crews Flight Technicians and/or Maintenance Personnel onboard during flights Unplanned maintenance events Airport services available 24/7/365 points of contact Emergency response plan 13

14 Open Question Time Ask The Experts

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