TOOLS TO SUPPORT DISASTER DEBRIS COMMUNICATION

Size: px

Start display at page:

Download "TOOLS TO SUPPORT DISASTER DEBRIS COMMUNICATION"

Griffin Gray
5 years ago
Views:

1 TOOLS TO SUPPORT DISASTER DEBRIS COMMUNICATION COLLECT INFORMATION DISSEMINATE INFORMATION VOADs for vulnerable popula ons GIS mapping for disaster prone areas Debris planning mee ngs Coordina on with area PIOs PREPAREDNESS Annual educa on programs Door hang tags in disaster prone areas Print media/news ar cles Mailers on rou ne maintenance Vulnerable populaonments/drone data Debris hotline Windshield assess- Debris data Forecasts and modelinments trending # Damage assess- Social media/ Incident planning Facebook, Twi er, Incident a er ac on mee ngs Instagram, social reports Conference calls media apps Community surveys with disaster debris 9-1-1/3-1-1 calls Informa on from partners Business/industry state and federal PRE DISASTER IMPACT IMMEDIATE RESPONSE RECOVERY Media press release Facebook, Twi er, Town hall mee ngs Establish a # Instagram, Website Coordina on with Flyers Targeted mailers faith based community Websites local, Print media/news state, federal paper Door to door ini a- Set out instruc ons Door hangtags ves with field staff and officials VOADs COLLECT AND ANALYZE DATA

DEBRIS COMMUNICATION DECISION PROCESS Disseminate disaster preparedness public informa on Coordinate with local officials for

PRE-DISASTER PRESS RELEASE: Immediate prepara ons Vulnerable popula ons Media outlets Timely informa on Accessible formats Resident

procedures Ac vate debris plan Assess damage Ac vate contractors Clear priority routes U lize mutual aid Coordina on with local PIOs

COLLECTION BEGINS Descrip on of contractors Reaching the whole community Social media tools Volunteer organiza ons Displaced

Household hazardous waste Establish a debris hotline and website.

2 DEBRIS COMMUNICATION DECISION PROCESS Disseminate disaster preparedness public informa on Coordinate with local officials for incident reports and forecasts. PRE-DISASTER PRESS RELEASE: Immediate prepara ons Vulnerable popula ons Media outlets Timely informa on Accessible formats Resident instruc ons Ac vate DMS loca ons. Establish collec on zones. Iden fy collec on priori es. Determine FEMA programs. Update officials and media. RELEASE #2: Collec on opera ons Support resources Descrip on of contractors Date of Ini al pass Volunteer organiza ons Repor ng procedures Ac vate debris plan Assess damage Ac vate contractors Clear priority routes U lize mutual aid Coordina on with local PIOs Consistent messaging Impacted popula ons RELEASE #1: Hazard awareness Safety procedures Road closures DISASTER RIGHT OF WAY COLLECTION BEGINS Descrip on of contractors Reaching the whole community Social media tools Volunteer organiza ons Displaced residents Jurisdic onal boundaries RELEASE #3: Right of way collec on Re-entry opera ons Set out procedures Informa on tools Household hazardous waste Establish a debris hotline and website. Document issues and assign resources U lize field data and social media. Conduct community outreach. Determine special debris programs. RELEASE #4: Hotline number and website Status update Recovery progress Public mee ngs Special debris programs Private property debris removal issues Consistent messaging across all outlets Coordinate with faith based organiza ons Gain public trust Manage internal and external expecta ons DOCUMENT COSTS AND CLOSEOUT

3 PRE-DISASTER PRESS RELEASE <INSERT LOCATION> <INSERT JURISDICTION> is anticipating disaster debris as a result of <INSERT DISASTER>. The <JURISDICTION> urges residents to take precautions to minimize the disaster damage. Secure outdoor furniture, toys, appliance, potted, plants and other items. Take precautions to secure your home. Monitor weather radio current information. Do not attempt to conduct tree work or pruning prior to the disaster. Report immediate life-safety issues to the police. If you do not evacuate, be prepared to sustain yourself and your family for up to 3 days without assistance. Once sustained winds are below 45 miles per hour, crews will deploy to immediately conduct debris clearance from major roadways. This allows emergency response vehicles to pass through the area to support life-safety operations. Once emergency roadway clearance is complete, the <JURISDICTION> will begin debris pick up operations. Please be patient and be prepared. Follow debris set out instructions to help speed up the process.

4 POST-DISASTER PRESS RELEASE #1 <INSERT LOCATION> <INSERT JURISDICTION> is beginning to assess the damage from <INSERT DISASTER NAME>. Residents are urged to take precautions when conducting cleanup operations on their property. Many disaster-related casualties and fatalities occur during the disaster cleanup process. Be aware of damaged water, gas, and electric lines. Be aware of damaged building and construction materials. Do not attempt to conduct major tree work ore reconstruction without proper equipment, permits, and training. Be aware of household hazardous waste and contaminants. Report any hazardous materials spills to: <INSERT HOTLINE> The <JURISDICTION> is immediately conducting debris clearance from major roadways. This allows emergency response vehicles to pass through the area to support life-safety operations. Once emergency roadway clearance is complete, the <JURISDICTION> will begin debris pick up operations. Please be patient and be prepared. Follow debris set out instructions to help speed up the process.

5 POST-DISASTER PRESS RELEASE #2 <INSERT LOCATION> <INSERT JURISDICTION>. The <JURISDICTION> has completed damage assessments and emergency roadway clearance of debris and will begin the process to remove debris from public roads beginning <INSERT DATE>. Residents should move disaster related debris to the public right-of way. The public right-of-way is the area of property that extends from the street to the sidewalk, ditch, utility pole or easement. Keep disaster debris separate from your regular household trash. Garbage collection will begin normal operations on <INSERT DATE>. If you are unable to move your disaster debris to the public right of way, contact <INSERT HOTLINE> for assistance. Volunteer organizations are assisting residents with cleanup efforts. These organizations include: <LIST VOLUNTEER ORGANIZATIONS> Residents that live in gated communities or on private roads should contact their homeowner s association for instructions.

6 POST-DISASTER PRESS RELEASE #3 <INSERT LOCATION> <INSERT JURISDICTION>. The <JURISDICTION> is beginning to conduct right-of-way debris collection operations on public roads. <JURISDICTION> residents are asked to place disaster debris on the public right-of-way (or curb) immediately. Trucks will begin debris collection operations on <INSERT DATE>. The public right-of-way is the area of property that extends from the street to the sidewalk, ditch, utility pole or easement. The <JURISDICTION> will only remove: <CHOOSE WHICH DEBRIS TYPES APPLY> Vegetative debris (woody debris such as limbs and shrubbery), Construction and demolition debris (damaged lumber and wood, gypsum wallboard, glass, metal, roofing material, tile, carpeting and floor coverings, window coverings, pipe, concrete, fully cured asphalt, equipment, furnishings, and fixtures). White Goods (refrigerators, freezers, air conditioners, heat pumps, ovens, ranges, dish washing machines, clothes washing machines and dryers). Electronic Waste (Electronics that contain hazardous materials, cathode ray tubes, computer monitors and televisions). Household Hazardous Waste Debris Removal (gasoline cans, aerosol spray cans, paint, lawn chemicals, batteries, fire extinguishers, and fluorescent lamps). Do not place bagged debris or garbage on the public right-of-way, only loose, storm-related debris will be collected. Any <INSERT EXCLUDED DEBRIS TYPES> resulting from <INSERT DISASTER> should be taken to <INSERT WASTE FACILITY LOCATION>. Do not place debris near water meter vault, fire hydrant or any other above-ground utility. Debris contractors will be assisting the <JURISDICTION> with cleanup efforts. Contractor vehicles will have placards on the side of the truck.

7 POST-DISASTER PRESS RELEASE #4 <INSERT LOCATION> <INSERT JURISDICTION>. The <JURISDICTION> has completed the first pass of right-of-way debris collection and will conduct its <SECOND/FINAL> pass on <INSERT DATE>. <JURISDICTION> residents are asked to place disaster debris on the public right-of-way (or curb) immediately. The public right-of-way is the area of property that extends from the street to the sidewalk, ditch, utility pole or easement. The <JURISDICTION> will only remove: Do not place bagged debris or garbage on the public right-of-way, only loose, storm-related debris will be collected. Any <INSERT EXCLUDED DEBRIS TYPES> resulting from <INSERT DISASTER> should be taken to <INSERT WASTE FACILITY LOCATION>. Do not place debris near water meter vault, fire hydrant or any other above-ground utility. Debris contractors will be begin additional cleanup efforts on <INSERT DATE>, including: <CHOOSE PROGRAMS THAT APPLY> Hazardous limb and stump removal (hanging limbs, leaning tree trunks, uprooted trees). Hazardous vessels removal (boats, cars, and other vehicles). Private property debris removal (debris removal on private roads). Contractor vehicles will have placards on the side of the truck. The <JURISDICTION> has set up a debris hotline for questions, comments, and concerns. The hotline number is <INSERT HOTLINE NUMBER>.

BEFORE THE STORM MAKE A PLAN

Storm FAQs BEFORE THE STORM MAKE A PLAN Now is the time to sit down with your family to make a plan. Review your property insurance policies and determine what essentials (such as water, medicines, etc.)