CELEBRITY CRUISES SELLING GUIDE

Transcription

1 MEET THE STARS OF ITV2 S LOVE ISLAND AND WIN HUGE PRIZES 2019 EUROPE CRUISES ARE ON SALE NOW CELEBRITY CRUISES SELLING GUIDE AIRWAVES. YOUR ALL-NEW, ALL-IN-ONE FLY/CRUISE BOOKING TOOL IS HERE THE WORLD IS OPEN. THE SALE IS ON. OUR NEW CAMPAIGN IS HERE

2 2 3 WELCOME FROM CLAIRE WHAT A YEAR! WELCOME It s been an incredible year and firstly I would like to say a massive thank you to each and every one of you for all your hard work and support throughout Before you get stuck into your new Selling Guide I d like to recap (at least some of) the highlights... So many awards from across, and Scotland including the TTG Best Supplier Sales Team of the Year! Thank you again to all those who voted for us in all the awards. Plus we ve been nominated for Best Premium Cruise Line and Sales Trade Team of the Year at the Travel Weekly Globe Awards (so fingers crossed). The response to Edge SM has been just amazing, from announcing the onboard venues to sharing the news that she will set sail in Europe Summer Our agent panels where many of you gave us valuable feedback which has resulted in some of the new initiatives you have seen coming through and will see more of in the coming months, watch this space! Launching in the Galapagos Islands in 2019 Flora SM our first ever all-suite ship learn more on Cruising Power and Cruising For Excellence Online. We are delighted to announce that Reuben s Retreat, a charity very close to our hearts, will be the Cruises charity of choice for It s almost Christmas and as we love giving exciting incentives at this time of year, we re bringing back our 100 winners, PLUS we have over 3,500 amazing prizes to give away. It s our best-ever Moments to thank you for one of our best years ever. Here s to a fantastic and peaceful 2018 for all of us. CLAIRE STIRRUP Director of Sales, UK & Cruises CLAIRE STIRRUP Director of Sales, UK & E: cstirrup@celebritycruises.com M: +44 (0) MICHAEL ENGLISH Head of Business Development E: menglish@celebritycruises.com M: +44 (0) NICOLA MCNEISH Head of Sales Planning & Activation E: nmcneish@celebritycruises.com M: +44 (0) ZOE EDWARDS Strategic Account Manager TUI & TCCT E: zoeedwards@celebritycruises.com M: +44 (0) BHAVNEETA TAYLOR Strategic Account Manager Consortia and Luxury E: bhavneetataylor@celebritycruises.com M: +44 (0) LORRAINE QUINN Sales Manager Republic of E: lquinn@celebritycruises.com M: ANDREW BOLTON Strategic Account Manager Scotland & E: abolton@celebritycruises.com M: +44 (0) RUTH GARDINER Strategic Account Manager E: rgardiner@celebritycruises.com M: +44 (0) SHAUN LYONS Strategic Account Manager E: shaunlyons@celebritycruises.com M: +44 (0) DAN JONES Regional Sales Manager North West E: danieljones@celebritycruises.com M: +44 (0) NEIL DAVIES Regional Sales Manager South West E: ndavies@celebritycruises.com M: +44 (0) HELEN GREEN Regional Sales Manager South East E: hgreen@celebritycruises.com M: +44 (0) JONNY PEAT Regional Sales Manager South E: jpeat@celebritycruises.com M: +44 (0) AMANDA DOCHERTY Regional Account Manager North East E: amandadocherty@celebritycruises.com M: +44 (0) MANDY BURRIE Regional Sales Manager Scotland & E: mandyburrie@celebritycruises.com M: +44 (0) HOLLY BATTLE Inside Sales, UK & E: hbattle@celebritycruises.com T: +44 (0) VICTORIA SHIPP Trade Support Executive, UK & E: vshipp@celebritycruises.com T: +44 (0) (option 2) ELAINE TOWNEND Trade Support Executive, UK & E: etownend@celebritycruises.com T: +44 (0) (option 2) LEON HAND Training Manager UK & E: lhand@celebritycruises.com M: +44 (0) EMMA RIGBY Trainer UK & E: emmarigby@celebritycruises.com M: +44 (0)

3 4 5 CELEBRITY CAMPAIGNS OUR WAVE OFFER THE WORLD IS OPEN. THE SALE IS ON. EUROPEAN & ABU DHABI SAILINGS OCEAN VIEW, BALCONY, CONCIERGE CLASS, AQUACLASS & SUITE CLASS START HERE CHOOSE A SELECTED APR 2018 APR 2019 CRUISE WORLDWIDE SAILINGS OCEAN VIEW, BALCONY, CONCIERGE CLASS, AQUACLASS & SUITE CLASS COUPLES FAMILIES COUPLES FAMILIES 2ND PERSON PAYS HALF THE CRUISE FARE 2ND PERSON PAYS HALF THE CRUISE FARE SAVE UP TO 900 (PER STATEROOM) PARENTS SAVE UP TO 900 (PER STATEROOM) BOTH ENJOY FREE CLASSIC DRINKS PACKAGE PARENTS ENJOY FREE CLASSIC DRINKS PLUS 3RD + 4TH GUESTS GET HALF PRICE ON CRUISE FARE BOTH ENJOY FREE CLASSIC DRINKS PACKAGE PARENTS ENJOY FREE CLASSIC DRINKS PLUS 3RD + 4TH GUESTS GET HALF PRICE ON CRUISE FARE BOOK BETWEEN 14 DECEMBER MARCH 2018 NICOLA McNEISH, HEAD OF SALES, CELEBRITY CRUISES UK & IRELAND Our latest campaign will make a world of difference to your customers next Cruises holiday. With huge savings across so many worldwide sailings, we think it ll make their holiday before it s even started. On the opposite page we ve made the campaign easy to understand, share with your customers and enjoy more bookings. FOR ALL OUR LATEST CAMPAIGN DETAILS, OFFER FLYERS, FULL TERMS AND CONDITIONS AND MUCH MORE VISIT CRUISINGPOWER.CO.UK

4 6 7 MEET THE STARS OF ITV2 S LOVE ISLAND AND WIN BIG PRIZES MEET THE STARS AND WIN! EMMA S TOP TIP EARN ON EVERY BOOKING YOU MAKE with Rewards with up to 10 for every booking celebrityrewards.com CELEBRITY REWARDS If you thought our last Moments was sweet, wait until you hear about the new one. You ll love it. We ll be launching the campaign with some of this year s Love Island stars! And this time we ll be giving away thousands, yes, THOUSANDS of prizes. You deserve them! Like they say on ITV2 s favourite reality show, YOU are 100% our type on paper #LovesAgents 100 AGENTS WILL WIN 500 WORTH OF CELEBRITY REWARDS POINTS PLUS YOU MIGHT EVEN GET IT DELIVERED IN PERSON BY ONE OF THE LOVE ISLANDERS! PLUS YOU CAN WIN LOTS OF LOVE Lots of Love is the name of our spot prize competition that runs alongside Moments. We have over 3,500 prizes to give away everything from Love Island signed photographs to a 2-night cruise for you and a loved one and even a Caribbean cruise with free flights. The prizes will be handed out by our Sales Team so look out for them, they ll be visiting stores and call centres across the UK and in January and February. And remember, if you win we want you to share your story on our Facebook page and don t forget to use #LovesAgents CELEBRITYTRAVELAGENTS #CELEBRITYLOVESAGENTS

5 8 9 TOP TEN REASONS TO BOOK WITH US WHY CELEBRITY CRUISES? WE LEAD THE WAY IN DESIGN AND INNOVATION We collaborate with the best designers and architects in the business. So when we created Edge SM, our most revolutionary ship ever, we teamed up with world-renowned interior designer, Kelly Hoppen MBE. No wonder other cruise lines envy us DESTINATION INSPIRATION We ve got every continent covered. And as if that s not enough, we ve a range of unique Signature Event Sailings too, which take in some of the world s major events and festivals. WE WINE AND DINE LIKE NO ONE ELSE Foodies are spoilt for choice on a Cruises holiday. A choice of up to 13 globally inspired eateries paired with one of the largest wine collections at sea. Bon appétit. WE INDULGE MIND AND BODY After exploring another beautiful destination, we invite you to relax and reminisce at our Canyon Ranch SpaClub. Let us indulge you with a signature spa treatment or two. WE OFFER THE ULTIMATE ACCOMMODATION Only the best will do. That s why real down duvets, flat screen TVs and premium toiletries are standard, and over 85% of rooms have their own balcony *. Your customers will feel right at home. WE WIN AWARDS And the more we win the more confident you can be about your customers having an amazing holiday experience has brought us four TTG Awards including Travel Company of the Year. We also picked up another two wins at the SPAA Awards. 3 WE LOOK AFTER GUESTS WITH INCOMPARABLE SERVICE One member of staff for every two guests is only the half of it. We deliver a service that is personalised, knowledgeable and genuine we like to call it a World at Your Service SALES SUPPORT & TRAINING Our fantastic Sales & Trade Support Teams keep you updated on all our latest campaigns, offers and rewards to help you make more sales. And our dedicated Call Centre is always on hand to help. WE ENTERTAIN YOU NIGHT AND DAY So what will it be tonight? A live DJ, Silent Disco or West End-style show? A movie under the stars? Or why not explore our many bars and lounges? No two days or nights are the same. WE BRING FAMILIES TOGETHER We create a holiday around your family. From dining options that ll tempt all tastes to personalising the perfect shore excursion we ll delight and excite every age and interest. FOR PRODUCT FLYERS, ITINERARY GUIDES AND MORE, VISIT CRUISINGPOWER.CO.UK * Only available on Solstice Class ships

6 10 11 CLASSIC DRINKS PACKAGE CLASSIC DRINKS. INCREDIBLE VALUE. A refreshing mix of value and variety. That s what makes our Classic Drinks Package (worth up to 1,400 per couple * ) so incredible. Beers, spirits, cocktails, liqueurs, frozen drinks and wine by the glass up to $9 you name it, it s there. What s more, if you upgrade to a drink from the Premium Drinks Package, you ll only pay the difference. Cheers. DESTINATION FOCUS DESTINATION EASTERN MEDITERRANEAN DATE JULY 2017 CELEBRITY REFLECTION WITH SHIP Dan Jones SPIRITS VODKA Absolut & Flavours New Amsterdam Smirnoff Stolichnaya & Flavours Tito s GIN Beefeater Bombay Original Gordon s TEQUILA Cuervo Silver Don Julio Blanco WHISKY Canadian Club Jameson BOURBON Jim Beam Johnny Walker Red Dewar s White Label Seagrams 7 & Vo RUM Bacardi & Bacardi Flavours Bacardi Oakheart Spiced Captain Morgan Malibu Coconut Myer s Dark LIQUEURS Campari Galliano Goldschlager Kahlua Licor 43 Pimm s Sambuca Romana COCKTAILS A Day At The Beach Amaretto Sour Bahama Mama Bay Breeze Bacardi Mojito Between The Sheets Black Russian Bloody Mary Brandy Alexander Caipirinha Cape Cod Captain s Mai Tai Citrus Mojito Flavoured Daiquiri Frozen Daiquiri Gin Fizz Gin Gimlet Golden Cadilllac Harvey Wallbanger Kamikaze Long Island Iced Tea Mai Tai Manhattan Flavoured Margaritas Martinis ** Mimosa Mojito Old Fashion Pina Colada Pink Lady Planters Punch Rum Punch Rum Runner Salty Dog Sea Breeze Side Car Sloe Gin Fizz Sweet Tea Lemonade Tequila Sunrise Vodka Sour WINES House collection of most popular grape varieties, such as Chardonnay, Sauvignon Blanc, Merlot, Pinot Noir & other red blends. CELEBRITY VINTAGES Brut Fantinel Prosecco Corte Giara Pinot Grigio St. Francis Chardonnay St. Michelle Riesling Le Bel Olivier Rosé Castle Rock Pinot Noir Excelsior Cabernet Sauvignon Columbia Crest Merlot Tapiz Joven Malbec Grant Burge Shirazes BEERS Amstel Light Boddington s Bud & Light Coors Light Corona & Light Dos Equis Guinness Heineken & Light Miller Lite Newcastle Red Stripe Sam Adams Strongbow NON-ALCOHOLIC Fountain Sodas Juices Non-premium Bottled Water Premium Coffees & Teas * Based on the onboard price of a 14-night sailing for 2 people at $1817. Currency converted from USD/EUR and may be subject to fluctuation. Package inclusions can be enjoyed in all bars and lounges, the main restaurant, speciality restaurants, casual dining restaurants and the buffet. Packages may not be shared, and do not include beverages sold in gift shops, mini-bar, or room service. Product availability is subject to change without notice and may vary by ship. See full terms & conditions for details. ** Classic and Standard package Martinis are not available at the Martini Bar. Dan Jones, our North West Regional Sales Manager, took his family on a memorable trip of the Eastern on board Reflection On the day of embarkation, after flying to from the UK, there was an opportunity to take Martha (age 3), Archie (age 9) and Oliver (age 15) up to the Kids Club and meet the staff. This was invaluable as the kids felt confident with the staff and now knew where to go. The Kids Club is complimentary for most of the day and there s an option to sign into Lunch Club 12pm 2pm, Dinner Club 5pm 7pm and Slumber Party 10pm 2am (there s a nominal charge for these times of $6 per hour). On the day we arrived at Santorini, the kids wanted to stay and continue the fun on board, so we left them at the Lunch Club and went exploring ourselves. They can sign themselves in and out from age 8+ (this is up to the parents). OUR HOLIDAY HIGHLIGHTS: FIRST NIGHT. FANTASTIC QSINE. Our first family meal was at Qsine. From ordering on ipads (which the kids loved) to choosing your dessert on a Rubik s Cube it was an unbelievable way to begin our holiday! The friendly staff and clever sharing concept made the kids experience particularly memorable. DIVERSE DESTINATIONS Every day was soaked in sunshine; and every destination was different. From the maze of alleys, quaint shops and harbour facing ice-cream parlours of Mykonos; to Santorini s breathtaking scenery (take the cable car to its highest point for just 6!); and the bustling market stalls (and quirky boot of beer) in Rhodes we couldn t have asked for a more varied itinerary. THE FAMILY GET-TOGETHER, GETAWAY Family time: The Lawn Club is the perfect spot for a sunbathing and playing. On the last night the kids enjoyed making their own flat breads at The Lawn Club Grill. Dining is very personable on board the waiters never forget your name! Kids time: From swimming in the morning and activities throughout the day to the Silent Disco in the evening (from 11pm it was for adults only) and free burgers, hotdogs and chips at the Burger Bar, there was never a dull moment. There s an Arcade Room the kids loved too. Adults time: With the kids being well looked after, my wife and I had plenty of me-time. From exploring destinations to indulging mind and body at the Spa, and even managing to squeeze in some gym time everyone was happy. KIDS CLUB OPENING TIMES: 9am 12pm, 2pm 5pm & 7pm 10pm

7 12 13 CAMP AT SEA CAMP AT SEA LEON S TOP TIP With our four interest categories, there s something that will appeal to everyone in our Camp at Sea it s for kids and adults alike. And it s a great way to bring families together. Families have more fun on a Cruises holiday. They learn more too. Especially now, with our Camp at Sea programme. Our schedule of activities changes on every sailing based on the interests of our participants. By partnering with worldrenowned companies, including Anturus, Xbox, Fat Brain Toys, Lonely Planet, and Budsies, we ve created four incredible categories that cover more than 500 activities! Excitement that will engage and entertain every interest. Get to know our fantastic four! ART 3 11 year olds can tap into their creative side down at the Creation Station. The programme uses different materials for kids to express themselves in different ways. Through our new partnership with Budsies, children can have their one-of-a-kind creations turned into incredible stuffed souvenirs a holiday keepsake like no other. CULINARY Younger foodies can tuck into a variety of culinary experiences that ll entertain and educate. From Build Your Own Cupcake to Baking With The Pizza Masters, and going behind the scenes to see where our chefs work their magic this mouthwatering set of activities is sure to please everyone, tastebuds and all. RECREATIONAL These action-packed activities are perfect for bringing kids and families together. We ve created a range of games and challenges to sharpen reflexes, and teach the importance of teamwork. From modern twists on popular games to Xbox tournaments to our Challenge Series Sessions we ll engage mind, body, and silliness. S.T.E.M. (SCIENCE. TECHNOLOGY. ENGINEERING. MATHS.) A series of experiments, demonstrations, and everyday science that will amaze young minds. Through our partnerships with Anturus Explorer Academy and Lonely Planet, we ve created unique experiences that engage, entertain, and inform in ways that will keep all ages interested long after the holiday is over. OUR CAMP AT SEA WILL EXCITE, INSPIRE, ENTERTAIN AND ENGAGE. VISIT CRUISINGPOWER.CO.UK FOR MORE INFO

8 14 15 MAKE WAY FOR JUST FOUR SIMPLE STEPS to creating your customers perfect Cruises holiday: CELEBRITY BOOKINGS AIRWAVES Wave goodbye to the way you used to book. AirWaves has arrived. And it s our most revolutionary booking system ever, offering a range of incredible benefits for both you and your customers. With AirWaves, you can personalise every Cruises holiday book flights, hotels, cruise and transfers all in one place. It s a winwin for everyone. Cruise Search our wide range of itineraries with ease Flights Flight information in real time from over 30 regional airports YOUR BENEFITS ONE EASY-TO-USE TOOL Helps you create and book the complete Cruises holiday package without the need for multiple systems EMMA S TOP TIP Our Support Hub is now live with lots of information and short, snappy vodcasts, giving you top tips on how to get the most out of AirWaves airwavessupport.online PEACE OF MIND We ll make sure your customers get to and from our ships if there are any travel disruptions YOU RE PROTECTED AirWaves is ATOL-protected and ABTA-bonded ACCESS FLIGHTS FROM LOCAL AIRPORTS Choose from published, private and low-cost fares and see airlines, flight times and routes in real time EARN FULL COMMISSION ON THE ENTIRE HOLIDAY Including flights hotels & transfers PLUS Hotels Interactive hotel pages with maps and 1000s of 4 & 5«hotels Transfers A range of transfers available from coach to luxury limousine Peace of mind all the way AirWaves bookings are ATOL protected AIRWAVES. GOT IT YET? YOU SHOULD HAVE ALREADY RECEIVED YOUR AIRWAVES SELLING GUIDE. IF NOT, PLEASE TRADESUPPORT@CELEBRITYCRUISES.COM FOR YOUR COPY OR VIEW ONLINE AT CRUISINGPOWER.CO.UK.

9 16 17 KEY FACTS ONE-OFF SAILING FROM UK CELEBRITY EDGE EUROPE SUMMER 2019 Edge SM will change the way your customers experience Europe in And such a dynamic ship deserves equally dynamic itineraries. Here are her highlights: 30 PORTS 5 OVERNIGHTS 10 COUNTRIES 10-NIGHT IBERIAN PENINSULA CRUISE Departing from At sea 3. Bilbao, 4. La Coruna, 5. At sea Sail dates: 15 May Lisbon, Portugal 7. Gibraltar, UK 8. Cagliari, Sardinia, 9. At sea 10. (Civitavecchia), 2 NEW PORTS OF CALL SANTA MARGHERITA & NAUPLION SUMMER TWO DIFFERENT 7-NIGHT ITINERARIES CAN BE COMBINED FOR A BACK-TO- BACK 14-NIGHT SAILING (ONLY 1 REPEATED PORT FLORENCE) SOUTHAMPTON 10-NIGHT ONE-OFF SAILING AUTUMN CHOICE OF 10-NIGHT WESTERN MEDITERRANEAN AND 11-NIGHT EASTERN MEDITERRANEAN ITINERARIES PEAK SEASON & EARLY SUMMER CELEBRITY EDGE SM SAILINGS FROM UK & EUROPE 7-NIGHT ROME TO BARCELONA Departing from, 1. (Civitavecchia), 2. Naples/Capri, 3. At sea 4. Florence/Pisa (Livorno), Sail dates: 15, 29 Jun; 13, 27 July Monte Carlo, Monaco 6. Cannes, France 7. Palma De Mallorca, 8. 7-NIGHT BARCELONA TO ROME Departing from Valencia, 3. Ibiza, 4. At sea 5. Provence (Marseille), France Sail dates: 22 Jun; 6, 20 July; 3 Aug Nice (Villefranche), France 7. Florence/Pisa (La Spezia), 8. (Civitavecchia), SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Iberian Peninsula Amalfi Coast & Greek Isles Edge SM 10 Edge SM 11 (Civitavecchia), Bilbao, ; La Coruna, ; Lisbon, Portugal; Gibraltar, United Kingdom; Palma de Mallorca, ; (Civitavecchia), Catania, Sicily, ; Valletta, Malta; Santorini, Greece; Athens (Piraeus), Greece; Mykonos, Greece; Nauplion, Greece; Katakolon, Greece; Naples/Capri, ; (Civitavecchia), 15 May 25 May; 19 Aug; 9, 30 Sep; 21 Oct AUTUMN Treasures of the Western Edge SM 10 (Civitavecchia), Naples/Capri, ; Palma De Mallorca, ; (overnight); Monte Carlo, Monaco; Santa Margherita, ; Florence/Pisa (La Spezia), ; (Civitavecchia), 5 Jun; 30 Aug; 20 Sep; 11 Oct 11-NIGHT AMALFI COAST & GREEK ISLES Departing from, 1. (Civitavecchia), 2. Catania, Sicily, 3. Valletta, Malta 4. At sea 5. Santorini, Greece 6. Athens (Piraeus), Greece 7. Mykonos, Greece 8. Nauplion, Greece NEW 9. Katakolon, Greece 10. At sea 11. Naples/Capri, 12. (Civitavecchia), Sail dates: 25 May; 19 Aug; 9, 30 Sep; 21 Oct NIGHT TREASURES OF THE WESTERN MED Departing from, 1. (Civitavecchia), 2. Naples/Capri, 3. At sea 4. Palma De Mallorca, Sail dates: 5 Jun; 30 Aug; 20 Sep; 11 Oct At sea 8. Monte Carlo, Monaco 9. Santa Margherita, NEW 10. Florence/Pisa (La Spezia), 11. (Civitavecchia), to Barcelona Barcelona to Western Edge SM 7 Edge SM 7 Edge SM 9 (Civitavecchia), (Civitavecchia), Naples/Capri, ; Florence/Pisa (Livorno), ; Monte Carlo, Monaco; Cannes, France; Palma De Mallorca, ; Valencia, ; Ibiza, ; Provence (Marseille), France; Nice (Villefranche), France; Florence/Pisa (La Spezia), ; (Civitavecchia), Naples/Capri, ; Palma De Mallorca, ; ; Monte Carlo, Monaco; Santa Margherita, ; Florence/Pisa (La Spezia), ; (Civitavecchia), 15, 29 Jun; 13, 27 Jul 22 Jun; 6, 20 Jul; 3 Aug 10 Aug

10 18 19 UK, IRELAND & EUROPE SUMMER 2019 CELEBRITY SILHOUETTE SAILINGS FROM UK SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Norwegian Fjords Silhouette 7 Bergen, Norway; Ålesund, Norway; Geiranger, Norway; Stavanger, Norway; 27 Apr; 25 Aug; 1 Sep 5 SHIPS 92 PORTS KEY FACTS 3 NEW PORTS 27 COUNTRIES Iceland & Scandinavia & Russia Silhouette 12 Silhouette 14 St. Peter Port, Channel Islands; Cork (Cobh), ; Dublin, (overnight); Belfast, Northern ; Akureyri, Iceland; Reykjavik, Iceland (overnight); Copenhagen, Denmark (overnight); Tallinn, Estonia; St. Petersburg, Russia (overnight); Helsinki, Finland; Stockholm, Sweden; Berlin (Warnemünde), Germany; 7 May 19 May; 2 Jun 46 OVERNIGHTS 16 CITIES WITH OVERNIGHTS HOUR STAYS HOUR STAYS It s not just Edge SM offering incredible sailings throughout Another four of our multi-winning fleet will be based here: Scandinavia & Russia Scandinavia & Russia Iceland & Western Silhouette 14 Silhouette 14 Silhouette 14 Silhouette 14 Bruges (Zeebrugge), Belgium; Copenhagen, Denmark; Stockholm, Sweden (overnight); Tallinn, Estonia; St. Petersburg, Russia (overnight); Berlin (Warnemünde), Germany; Bruges (Zeebrugge), Belgium; Copenhagen, Denmark; Visby, Sweden; Helsinki, Finland; St. Petersburg, Russia (overnight); Tallinn, Estonia; Berlin (Warnemünde), Germany; St. Peter Port, Channel Islands; Waterford (Dunmore East), ; Cork (Cobh), ; Dublin, (overnight); Reykjavik, Iceland (overnight); Akureyri, Iceland; Belfast, Northern ; Gibraltar, United Kingdom; Provence (Marseille), France; Florence/Pisa (La Spezia), ; (Civitavecchia), ; Ajaccio, Corsica; ; Lisbon, Portugal; 16, 30 Jun 14 Jul 11 Aug 28 Jul*; 8 Sep *Ports of call vary CELEBRITY CONSTELLATION Homeports:, and Venice 9 10nt sailings Destinations from Barcelona and : Dalmatian Coast, French Riviera,, and Destinations from Venice (roundtrip): Greek Isles New Port: Rijeka, Croatia CELEBRITY INFINITY Homeports: and Venice 7 12nt sailings: 7nt sailings can combine to 14nt tour (no repeat ports) Destinations:, Malta, Greece, Montenegro, Slovenia, Croatia, and more Overnight: Venice, CELEBRITY REFLECTION Homeports: Dublin and Amsterdam 8 12nt sailings Destinations from Dublin: & Iceland, and Norwegian Fjords Destinations from Amsterdam: Scandinavia & Russia, and British Isles Overnight: Dublin, CELEBRITY SILHOUETTE Homeports: Southampton 3 14nt sailings Destinations: Scandinavia & Russia; Norwegian Fjords; Iceland & ; and Western with Canaries & Azores Overnight: St. Petersburg, Russia; Copenhagen, Denmark; Stockholm, Sweden Canaries & Azores Canary Islands Silhouette 11 Silhouette 10 CELEBRITY ECLIPSE SAILINGS FROM IRELAND Ponta Delgada, Azores; Madeira (Funchal), Portugal; Tenerife, Canary Islands; Lisbon, Portugal; Madeira (Funchal), Portugal; Tenerife, Canary Islands; Gran Canaria, Canary Islands; Lanzarote, Canary Islands; Vigo, ; 22 Sep; 13 Oct SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Azores & Transatlantic Reflection 14 Dublin, Fort Lauderdale, Florida; Ponta Delgada, Azores; Ponta Delgada, Azores (overnight); Cork (Cobh), ; Waterford (Dunmore East), ; Dublin, 3 Oct 22 Apr THREE NEW DESTINATIONS FOR 2019: & Iceland Reflection 10 Dublin, Belfast, Northern ; Reykjavik, Iceland (overnight); Akureyri, Iceland; Lerwick/Shetland, Scotland; Dublin, (overnight) 6 May & Iceland Reflection 10 Dublin, Glasgow (Greenock), Scotland; Reykjavik, Iceland (overnight); Akureyri, Iceland; Lerwick/Shetland, Scotland; Cork (Cobh), ; Dublin, 16 May SANTA MARGHERITA, ITALY Santa Margherita is nestled between Rapallo and Portofino (the Italian Monte Carlo!) Home to laidback cafés; fashionable shopping; and gateway to the world famous Cinque Terre cliff-side villages. RIJEKA, CROATIA Rijeka is a gateway to Croatia s sun-soaked islands. Croatia s third-largest city is crammed full of charm, culture, good nightlife, intriguing festivals and grand architecture. NAUPLION, GREECE Arguably one Greece s most beautiful mainland towns, Nauplion, is a million miles away from the popular tourist spots and only two hours north of Athens. Norwegian Fjords & Iceland British Isles Reflection 8 Reflection 11 Dublin, Dublin, Dublin, Bergen, Norway; Ålesund, Norway; Geiranger, Norway; Olden, Norway; Lerwick/Shetland, Scotland; Dublin, Belfast, Northern ; Reykjavik, Iceland (overnight); Akureyri, Iceland (overnight); Lerwick/Shetland, Scotland; Dublin, (overnight) Paris (Le Havre), France (overnight); Liverpool, ; Dublin, ; Belfast, Northern ; Waterford (Dunmore East), ; Cork (Cobh), ; St. Peter Port, Channel Islands; Amsterdam, Netherlands 26 May 3 Jun 14 Jun

11 20 CELEBRITY CONSTELLATION SAILINGS FROM EUROPE CELEBRITY INFINITY SAILINGS FROM EUROPE (CONTD) 21 SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Riviera & Constellation 10 (Civitavecchia), Florence/Pisa (Livorno), ; Portofino, ; Nice (Villefranche), France; Provence (Toulon), France; Sete, France; Valencia, ; Palma De Mallorca, ; 2 May; 9 Jun; 8 Jul; 20 Oct SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Eastern Infinity 12 Palma De Mallorca, ; Sicily (Messina), ; Mykonos, Greece; Athens (Piraeus), Greece; Santorini, Greece; Rhodes, Greece; Valletta, Malta; 29 May France, & Adriatic Monte Carlo, Monaco; Nice (Villefranche), France; (Civitavecchia), ; Constellation 9 Sicily (Messina), ; Corfu, Greece; Kotor, Montenegro; Zadar, Croatia; Venice, 12 May Western Infinity 12 Sete, France; Nice (Villefranche), France; Provence (Toulon), France; Cannes, France; Florence/Pisa (Livorno), ; Ajaccio, Corsica; Valletta, Malta; Sicily (Messina), ; Amalfi Coast (Salerno), ; (Civitavecchia), 10 Jun Greek Isles Dubrovnik, Croatia; Chania (Souda), Crete, Greece; Mykonos, Greece; Athens Constellation 10 Venice, (Piraeus), Greece; Rhodes, Greece; Santorini, Greece; Katakolon, Greece; Venice, 21 May; 15 Aug to Venice Infinity 7 (Civitavecchia), Sicily (Messina), ; Valletta, Malta; Argostoli, Greece; Dubrovnik, Croatia; Koper, Slovenia; Venice, 22 Jun; 6, 20 Jul; 3, 17 Aug Adriatic & Constellation 9 Venice, Koper, Slovenia; Rijeka, Croatia; Dubrovnik, Croatia; Kotor, Montenegro; Valletta, Malta; Catania, Sicily, ; Naples/Capri, ; (Civitavecchia), 31 May; 29 Jun Venice to Infinity 7 Venice, (overnight) Split, Croatia; Kotor, Montenegro; Corfu, Greece; Naples/Capri, ; (Civitavecchia), 29 Jun; 13, 27 Jul; 10 Aug France, & Adriatic Greek Isles Provence (Toulon), France; Nice (Villefranche), France; Florence/Pisa (La Constellation 10 Spezia), ; (Civitavecchia), ; Naples/Capri, ; Kotor, Montenegro; Zadar, Croatia; Koper, Slovenia; Venice, Constellation 9 Venice, Split, Croatia; Mykonos, Greece; Athens (Piraeus), Greece; Rhodes, Greece; Santorini, Greece; Katakolon, Greece; Venice, 19 Jun (9-night inc. Split, Croatia replacing Zadar) 18 Jul 28 Jul; 6 Aug Eastern Western Infinity 12 Infinity 12 Venice, (overnight) Koper, Slovenia; Split, Croatia; Dubrovnik, Croatia; Kotor, Montenegro; Catania,Sicily, ; Palma De Mallorca, ; Ibiza, ; Valencia, ; Provence (Marseille), France; Florence/Pisa (Livorno), ; Ajaccio, Corsica; Valletta, Malta; Kotor, Montenegro; Corfu, Greece; Sicily (Messina), ; Amalfi Coast (Salerno), ; (Civitavecchia), 24 Aug 5 Sep Adriatic & Constellation 9 Venice, Zadar, Croatia; Dubrovnik, Croatia; Catania, Sicily, ; Valletta, Malta; Palma De Mallorca, ; Valencia, ; 25 Aug Israel & Infinity 12 (Civitavecchia), Naples/Capri, ; Catania, Sicily, ; Valletta, Malta; Rhodes, Greece; Jerusalem (Ashdod), Israel (overnight); Haifa, Israel; Chania (Souda), Crete, Greece; Athens (Piraeus), Greece 17 Sep France, & Adriatic Monte Carlo, Monaco; Nice (Villefranche), France; (Civitavecchia), ; Constellation 9 Sicily (Messina), ; Corfu, Greece; Kotor, Montenegro; Zadar, Croatia; Venice, 3 Sep; 30 Oct Israel & Infinity 12 Athens (Piraeus), Greece Mykonos, Greece; Rhodes, Greece; Limassol, Cyprus; Jerusalem (Ashdod), Israel (overnight); Haifa, Israel; Chania (Souda), Crete, Greece; Valletta, Malta; (Civitavecchia), 29 Sep Adriatic & Constellation 10 Venice, Split, Croatia; Dubrovnik, Croatia; Catania, Sicily, ; Valletta, Malta; Palma De Mallorca, ; Ibiza, ; Valencia, ; 12 Sep CELEBRITY REFLECTION SAILINGS FROM EUROPE, France & & Adriatic Italian Coast Constellation 9 Seville (Cadiz), ; Gibraltar, United Kingdom; Sete, France; Nice, Villefranche; Florence/Pisa (La Spezia), ; Ajaccio, Corsica; (Civitavecchia), Constellation 9 (Civitavecchia), Constellation 10 Venice, (overnight) Naples/Capri, ; Catania, Sicily, ; Kotor, Montenegro; Dubrovnik, Croatia; Zadar, Croatia; Rijeka, Croatia; Koper, Slovenia; Venice, Bologna (Ravenna), ; Split, Croatia; Kotor, Montenegro; Corfu, Greece; Valetta, Malta; Sicily, Messina, ; Naples/Capri, ; (Civitavecchia), 22 Sep 1 Oct 10 Oct SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Scandinavia & Russia British Isles Amsterdam, Netherlands Amsterdam, Netherlands Berlin (Warnemünde), Germany; Helsinki, Finland; St. Petersburg, Russia (overnight); Tallinn, Estonia; Stockholm, Sweden; Copenhagen, Denmark; Amsterdam, Netherlands Cork (Cobh), ; Waterford (Dunmore East), ; Dublin, (overnight); Belfast, Northern (overnight); St. Peter Port, Channel Islands; Cherbourg, France; Dover, ; Bruges (Zeebrugge), Belgium; Amsterdam, Netherlands 26 Jun; 20 Jul; 25 Aug 8 Jul Italian Coast & Adriatic Constellation 10 Venice, (overnight) Rijeka, Croatia; Split, Croatia; Dubrovnik, Croatia; Kotor, Montenegro; Valletta, Malta; Catania, Sicily, ; Naples/Capri, ; (Civitavecchia), 8 Nov Scandinavia & Russia Amsterdam, Netherlands Berlin (Rostock), Germany; Helsinki, Finland; St. Petersburg, Russia (overnight); Tallinn, Estonia; Stockholm, Sweden; Copenhagen, Denmark; Amsterdam, Netherlands 1 Aug CELEBRITY INFINITY SAILINGS FROM EUROPE British Isles Amsterdam, Netherlands Edinburgh (S. Queensferry), Scotland; Inverness/Loch Ness, Scotland; Glasgow (Greenock), Scotland; Belfast, Northern ; Liverpool, ; Dublin, ; Cork (Cobh), ; St. Peter Port, Channel Islands; Amsterdam, Netherlands 13 Aug SAILINGS SHIP NIGHTS SAIL FROM PORTS OF CALL 2019 DATES Western France & Infinity 11 Infinity 12 Valencia, ; Alicante, ; Gibraltar, United Kingdom; Malaga, ; Provence (Marseille), France; Nice (Villefranche), France; Florence/Pisa (Livorno), ; (Civitavecchia), ; Cannes, France (overnight); Florence / Pisa (Livorno), ; (Civitavecchia), ; Naples/Capri, ; Sicily (Palermo), ; Valletta, Malta; Provence (Marseille), France; Sete, France; 6 May 17 May Iberian Peninsula Western & Greek Isles Amsterdam, Netherlands Bruges (Zeebrugge), Belgium; Paris (Le Havre), France; Bilbao, (overnight); Lisbon, Portugal; Seville (Cadiz), ; Gibraltar, United Kingdom; Cartagena, ; Valencia, ; Alicante, ; Gibraltar, United Kingdom; Malaga, ; Provence (Marseille), France; Nice (Villefranche), France; Florence/Pisa (Livorno), ; (Civitavecchia), ; Naples/Capri, ; Palma De Mallorca, ; Sicily (Messina), ; Mykonos, Greece; Athens (Piraeus), Greece; Santorini, Greece; Rhodes, Greece; Valletta, Malta; 6 Sep 18 Sep; 12 Oct 30 Sep; 24 Oct

12 22 23 CAPTAIN S CLUB A CAPTAIN S CLUB FOR ALL Our holidays are a rewarding experience, especially for our Captain s Club Members. That s because we treat them to an extra measure of exclusivity and the more they sail with us the bigger the measure. So tell your non-member customers (especially past guests who could already be enjoying the perks) how rewarding the Club is they ll be delighted you got them on board. MEMBERSHIP BENEFITS PREVIEW 0 POINTS Access to Captains Club VISTA magazine online Access to the onboard Loyalty Host during your cruise Eligibility for Captain s Club promotions when booking a future cruise on board CLASSIC POINTS ALL THE BENEFITS OF PREVIEW MEMBERSHIP, PLUS: One category stateroom upgrade applicable up to AquaClass * (subject to availability) Exclusive Captain s Club Celebration Event 10% discount on the first Internet Package purchased, plus if you purchase your Unlimited Package by calling us before you set sail receive an additional 10% discount 10% discount on any Digital or Print Photo Package at the Photo Gallery plus $50 off any Photo Package purchased at The Studio One complimentary scoop of gelato from the Gelateria Access to special events on Reunion and Presidents Cruise sailings SELECT POINTS A private shipboard departure lounge, serving continental breakfast Complimentary 90-minute Internet Package or 30% discount on our Unlimited Internet Package, plus if you purchase your Unlimited Package by calling us before you set sail receive an additional 10% discount One complimentary bag of laundry (wash, dry, fold) on every sailing. Complimentary pressing of two garment items and dry cleaning of one garment 20% discount on any Digital or Print Photo Package at the Photo Gallery plus $100 off any Photo Package purchased at The Studio Diamond enrollment in Royal Caribbean s Crown & Anchor Society ELITE PLUS 750-2,999 POINTS ALL THE BENEFITS OF ELITE MEMBERSHIP PLUS: 15% discount on any Specialty Restaurant 10% discount on any Drinks Package Complimentary cappuccino, latte, tea and espresso Complimentary 240-minute Internet Package or 35% discount on our Unlimited Internet Package, plus if you purchase your Unlimited Package by calling us before you set sail receive an additional 10% discount Two complimentary bags of laundry (wash, dry, fold) on every sailing. Complimentary pressing of two garment items and dry cleaning of one garment ONE CATEGORY UPGRADE ELIGIBILITY GRID AVAILABLE TO CLASSIC MEMBERS AND ABOVE * BALCONY OCEAN VIEW INTERIOR ACCOMMODATION CATEGORY CODE TO BOOK 1 CAT UPGRADE AVAILABLE EDGE CLASS SOLSTICE CLASS MILLENNIUM CLASS AquaClass (Edge Class w/ Infinite Balc) A2 A2 " A1 Concierge Class (Edge Class w/ Infinite Balc) C3 C3 " C2 Edge Stateroom w/ Infinite Balcony Deluxe Ocean View w/ Balcony Ocean View Interior E2 E2 " E1 E3 E3 " E2 E4 E4 " E3 1B 1B " 1A excl Edge Class 1C 1C " 1B 2A 2A " 1C 2B 2B " 2A 2C 2C " 1B 2D 2D " 2C 5 5 " " 5 excl Edge Class 7 7 " 6 excl Edge Class 8 8 " " " 10 ALL THE BENEFITS OF CLASSIC MEMBERSHIP PLUS: Exclusive Senior Officers Cocktail Party Complimentary wine seminar event Priority embarkation while boarding the ship (where available) Priority status for shore excursion waitlist One standard bag of laundry (wash, dry, fold) at discounted price on all Cruises of 12+ nights, with complimentary pressing of two garment items Behind the scenes Theatre Tour with the cast and crew, with complimentary welcome drink 20% off any Single Internet Package (restrictions may apply) 25% discount on the first Internet Package purchased, plus if you purchase your Unlimited Package by calling us before you set sail receive an additional 10% discount 15% discount on any Digital or Print Photo Package at the Photo Gallery plus $75 off any Photo Package purchased at The Studio Platinum enrolment in Royal Caribbean s Crown & Anchor Society ELITE POINTS ALL THE BENEFITS OF SELECT MEMBERSHIP PLUS: Elegant tea invitation Evening Cocktail hour (excludes embarkation and evening of Senior Officers Party) Complimentary access to Persian Garden (on one port day of your choice while ship is in port) Daily coffee house style breakfast at the Captain s Club Lounge ZENITH 3,000+ POINTS ALL THE BENEFITS OF ELITE PLUS MEMBERSHIP PLUS: Upon reaching the Zenith tier, receive a complimentary 7-night Caribbean or Bermuda cruise (in a Balcony stateroom only) At 6000 points and every 3000 points thereafter receive a complimentary 7-night Caribbean or Bermuda cruise (in an AquaClass stateroom) Upon reaching the Zenith tier, Captain s Club will make a charitable donation to WWF on your behalf Complimentary Drinks Package Unlimited Internet Package Access to Michael s Club Concierge Lounge and The Retreat Lounge on Edge, including embarkation day Complimentary laundry Complimentary Extend Your Stay (where available, stay onboard longer on disembarkation day) Upgraded bath amenities Priority Seating in Theatre (on Evening Chic and production show nights, seats released 10 minutes prior to curtain call) Concierge Lunch in the Main Dining room is offered inbetween back-to-back sailings 25% discount on any Specialty Restaurant 20% discount on any Digital or Print Photo Package at the Photo Gallery plus $150 off any Photo Package purchased at The Studio *Terms and conditions apply, see celebritycruises.co.uk for full details. TO APPLY YOUR CUSTOMERS ONE CATEGORY UPGRADE, PLEASE CALL OUR RESERVATIONS TEAM ON WHO WILL BE HAPPY TO HELP VISIT CELEBRITYCRUISES.CO.UK/CAPTAINS-CLUB * Restrictions apply. Not all sail dates are applicable.

13 24 25 MEET THE CALL CENTRE TEAM HERE TO HELP YOU LOG ONTO LUXURY TO BOOST YOUR BOOKINGS NEW LUXURY TOOLKIT COLLECTION VISIT CRUISINGPOWER.CO.UK AND CLICK ON SALES & MARKETING > MARKETING RESOURCES > CELEBRITY CRUISES KATHY BARBROOKE, DIRECTOR OF GUEST & TRADE SERVICES It s not just our cruises that are award winning. Our Call Centre is too. Got a booking query? Then call our dedicated team of agents who are always on hand to help. Before you get in touch, please familiarise yourself with our frequently asked questions: WHO DO I CONTACT IF I NEED TO AMEND MY CUSTOMER S FLIGHT DETAILS? Air Team: airsupportuk@celebritycruises.com or Option 2 WHO DO I CALL TO MAKE A NAME CHANGE? Service Team: One name change per booking. Restrictions apply for any further changes and charges may apply. WHO CAN HELP ME GET MY CUSTOMERS DOCUMENTATION? Service Team: Please note that your customer needs to be travelling within the next 30 days. If they have completed online check-in, no further documents are needed. WHO DO I SPEAK TO IF MY CUSTOMER HAS ANY SPECIAL AMENITY REQUESTS? Guest Support Team: specialistservicesuk@celebritycruises.com or Option 7 Mon Fri 9.00am 5.30pm Please note all requests should be made no later than 90 days before travel. WHO DO I CONTACT FOR GROUP BOOKING QUERIES? Groups Department: groupsuk@celebritycruises.com WHO SHOULD MY CUSTOMER CONTACT IF THEY HAVE POST-BOOKING QUERIES? Customer Relations: customerrelationsuk@celebritycruises.com HOW DO I ADD MY CUSTOMERS FUTURE CRUISE CERTIFICATE TO THEIR BOOKING? Customer Service: customerserviceuk@celebritycruises.com Please details along with certificate number if applicable the certificate will be applied before the final balance due date. WHO DO I CONTACT REGARDING CAPTAIN S CLUB QUERIES? Loyalty Team: Reservations Team: Please note that Loyalty Team will help with loyalty queries and Reservations Team can assist with 1 category upgrades. You asked for more tools and tips to help you sell, and you ll be pleased to know, we listened. Visit the Sales & Marketing Toolkit today to download our brand new Luxury Collection packed full of templates, images and more, designed to be easy to use and make sales a breeze. YOUR NEW LUXURY COLLECTION INCLUDES: ITINERARY FLYERS IMAGES WINDOW CARD TEMPLATES TO PROMOTE KEY SAILINGS ONBOARD AND DESTINATION VIDEOS TO INSPIRE CUSTOMERS CELEBRITY CRUISES LOGOS ACCOMMODATION INFORMATION AND MUCH MORE You will also find a dedicated Edge SM collection on the Sales & Marketing Toolkit join the revolution today. ENTER YOUR LOGIN DETAILS SELECT LUXURY COLLECTION TO DOWNLOAD RESERVATIONS TEAM OPENING HOURS MON FRI: 8.30AM 8.00PM / SAT: 9.00AM 6.00PM / SUN: 10.00AM 5.00PM PUBLIC HOLIDAYS: 10.00AM 6.00PM THERE S EVEN MORE HELPFUL SELLING HINTS ON OUR DEDICATED LUXURY TAB ON CRUISINGPOWER.CO.UK VISIT TODAY AND SECURE THOSE SALES.

14 26 27 OUR SERVICE VISION CELEBRITY COMMITMENTS WORLD AT YOUR SERVICE OUR TOOLS RULE They say knowledge is power. That s why we re giving you all of this CRUISING FOR EXCELLENCE ONLINE TRAINING YOUR PORT OF CALL FOR SUPPORT No one does service like us. Our kind of service is key to an unforgettable Cruises holiday, and why our guests keep coming back. That s why, as part of our Commitment, we created our Service Vision: CELEBRITY CRUISES IS THE WORLD AT YOUR SERVICE AND WE DELIVER A PERSONALISED, KNOWLEDGEABLE AND GENUINE EXPERIENCE. Our Service Vision is what our guests can expect from every Cruises holiday. So we want you to get to know it, and the three pillars it covers: PERSONALISED We personalise our service to the needs of each guest and our every trade partner. We know what they want even before they do. KNOWLEDGEABLE We are experts at what we do, and we want to share that knowledge with you. We are committed to providing the best training and selling tools so you have added confidence to sell our cruises, while giving the best possible service to your customers. GENUINE We bring the very best of ourselves in everything we do. We value real smiles, real interactions and real conversations. Our world is out of this world. Our service is too. With CFE you re always in the know. They say knowledge is power and there s nothing more powerful than Cruising for Excellence Online to give you all the brand knowledge you need. Our dedicated E-learning platform is packed full of informative yet fun games, videos, quizzes, courses and more. cruisingforexcellence.co.uk CRUISING POWER IS SO MUCH MORE To update yourself on everything Cruises head over to Cruising Power. With booking tools, marketing assets, brand information and more all in one place. Visit cruisingpower.co.uk YOUR FACEBOOK PAGE IS WHERE IT S AT It really is. Log onto YOUR Agents Facebook page to keep up to date with the latest offers and brand news. Watch new videos or get to know the latest consumer friendly Deal of the Week posts you can share directly with customers. Visit facebook.com/celebritytravelagents GIVE OUR CALL CENTRE A CALL Our dedicated Cruises trade services call centre is the best. We ve the most dedicated team of knowledgable and all-round experts on hand to help you make bookings and answer any queries your customers may have about their holiday. So, give us a call on Integral to our Trade Support team, Elaine Townend and Victoria Shipp are here to support our Sales Managers and be your port of call in your Sales Manager s absence. Get in touch at tradesupportuk@celebritycruises.com or call (Option 2) CASH IN ON YOUR REWARDS What s not to love about Rewards? You earn points for every Cruises booking, and turn those points into money that you can spend on whatever you want. Lovely. celebrityrewards.com BOOKINGS MADE EASY WITH AIRWAVES Our brand new booking tool, Airwaves is here and it will revolutionise the way you make bookings allowing you to tailor your customers Cruises holidays with flights, pre and post cruise hotel stays and transfers. It s better booking, on your terms. For training videos, hints and tips visit airwavessupport.online VISIT CRUISINGPOWER.CO.UK FOR MORE INFO

15 28 CALL CENTRE TEAM OPENING HOURS MON FRI: 8.30AM 8.00PM SAT: 9.00AM 6.00PM SUN: 10.00AM 5.00PM CHRISTMAS EVE: 10.00AM 3.00PM CHRISTMAS DAY: CLOSED BOXING DAY: 10.00AM 4.00PM DECEMBER: STANDARD OPENING TIMES NEW YEAR S EVE: 10.00AM 3.00PM NEW YEAR S DAY: CLOSED FOR MORE INFORMATION AND TO SIGN UP FOR OUR S VISIT CRUISINGPOWER.CO.UK CELEBRITYTRAVELAGENTS Best Premium Cruise Company The World s Top 100 Travel Experiences Travel Company Of The Year Luxury/Specialist Cruise Line Of The Year Ocean Cruise Line Of The Year Supplier Sales Team Of The Year All information correct at time of print. See AirWaves for full details of all our cruise itineraries.