1 Foreword General Characteristics... 5

Transcription

1

2

3 Contents 1 Foreword General Characteristics Cockpit and Cabin Layouts Weight Power Ratings Fuel Capacities External Dimensions Internal Dimensions External Sound Levels Baseline Aircraft Definition Mission Configuration Aerial Work Mission Equipment Information Avionics Layout Antenna Layout Main Performance Performance Summary Tables Operating Limitations Performance Charts Service and Support Information Assets EC145 Inspection Programs Main Components Limitations Technical Support HCare - Material Management Engine Service and Support Programs HCare - Helicopter Maintenance HCare - Technical Support HCare - Training Flight Operations Services HCare - Connected Services Abbreviations C-2e E 1

4 Blank C-2e E

5 1 Foreword The EC145 is a twin-engine, multi-purpose helicopter in the 3-4 ton class with up to 12 seats for pilot/s and passengers, certified in accordance with EASA Part 29, with the designation BK117 C-2e. The EC145 is certified for single pilot VFR day/night operation with a new cockpit concept, increased payload and an increased pilot/s visibility in operation. Figure 1.1: Example of the EC145 The EC145 offers a modern glass cockpit solution, featuring the avionic display system Garmin G500H as Primary Flight Displays (PFD) and Multifunction Display (MFD), suited with two 6.5 inch LCD displays and the proven and reliable Central Panel Display System (CPDS), consisting of 2 additional LCD displays. All the LCDs are well arranged on the instrument panel and remain perfectly readable even when viewed from an angle and in any light conditions. The Garmin G500H unique colour coding, warning and information concept helps the pilot/s to collect all relevant parameters while suppressing presentation of non-relevant information. The GPS and COM function provided by the latest generation Garmin GTN 650 systems uses a bright colour, easyto-use touch screen on the interactive display allowing for simple access and control. The CPDS including Airbus unique First Limit Indicator (FLI) considerably simplifies engine and torque monitoring. Vital information is intuitively available relieving pilots from extensive instrument scans allowing pilot/s to dedicate more of their attention to the mission requirements. Figure 1.2: Typical instrument panel 145 C-2e E 3

6 Additionally to new developments, the EC145 is based on the rugged and proven design elements of the BK117 family including: Hingeless rotor system with its monolithic titanium hub ('System Bölkow') High performance rotor blades, characterized by low sound and vibration levels Variable rotor speed and torque matching system (VARTOMS) The EC145 is a very quiet helicopter in its class with a sound level of 6.7 EPN db below the ICAO specified limits. In addition to environmental and economical aspects, the rotor system together with a high TBO gearbox and airframe components; combined with low scheduled maintenance requirements results in low maintenance costs and a high in service availability of the helicopter. The EC145 is equipped with two powerful and reliable Safran Helicopter Engines Arriel 1E2 engines which, in combination with its lifting system, provide outstanding performance in AEO (All Engines Operative) operations and vital power reserves in OEI (One Engine Inoperative) scenarios. The EC145 allows Cat. A operation up to the level of performance class 1 and class 2 according to EASA OPS. Twin-engine reliability is complemented by redundancy in airframe systems including a fully separated fuel system, a dual hydraulic system, dual electrical system and redundant lubrication system for the main transmission. A key safety aspect of the EC145 is its inherent crashworthiness thanks to energy absorbing fuselage and seats, as well as crash resistant fuel cells. Many EC145 optional equipment are rapidly interchangeable such as the rescue hoist, internal long range fuel tank, cargo hook and others. Together with its inherently versatile cabin layout, the EC145 is ready to take diverse missions ranging from firefighting support to internal and external load transport or passenger transport. Compared to other helicopters in its class, the EC145 offers a significantly larger cabin, featuring: Excellent outside visibility for pilot/s, crew and/or passengers Roomy cabin with no partitions or protrusions, no centre post, no door post Unrivalled loading capability from rear and side doors made possible by absence of door posts Flat floor all over the entire cabin area Figure 1.3: View from rear into the empty cabin Airbus has already delivered around 823 helicopters of the EC145 family with total flight hours of approximately 1,727,000 Fh by end of December C-2e E

7 2 General Characteristics 2.1 Cockpit and Cabin Layouts Seats & equipment as option Passenger transport High-density seating 1 pilot + 1 copilot + up to 8 passengers in passenger seating configuration (energy absorbing individual seats) m³ cargo 1 pilot + 1 copilot + up to 10 passengers in high-density seating configuration (energy absorbing individual troop seats) 2.2 Weight kg lb Empty weight, Baseline Aircraft Definition a 1,775 3,913 Useful load, Baseline Aircraft Definition 1,810 3,990 Pilot Payload and/or fuel 1,725 3,803 Maximum Takeoff Weight (MTOW) 3,585 7,903 Maximum Takeoff Weight (MTOW) with external load 3,585 7,903 Maximum cargo-sling load (single hook) 1,500 3,307 a. Margin ± 1.5% 2.3 Power Ratings Engine Ratings 2 Safran Helicopter Engines ARRIEL 1E2 turboshaft engines All Engines Operative (AEO) kw shp Takeoff Power (TOP) Maximum Continuous Power (MCP) One Engine Inoperative (OEI) kw shp OEI 2.5 min OEI MCP Note: Thermodynamic values per engine, in standard atmosphere, at sea level. 145 C-2e E 5

8 Main Transmission Ratings All Engines Operative (AEO) kw shp Takeoff Power (TOP) 2 x x 520 Maximum Continuous Power (MCP) 2 x x 424 One Engine Inoperative (OEI) kw shp OEI 2.5 min 1 x x 739 OEI MCP 1 x x Fuel Capacities Standard fuel tank configuration Usable fuel liters US gal kg lb Standard fuel tanks ,530.0 Internal long range fuel tank (option) Note: Tolerance of fuel figures: ± 2% Fuel density used is 0.8 kg / liter C-2e E

9 2.5 External Dimensions Figure 2.1: External dimensions 145 C-2e E 7

10 2.6 Internal Dimensions Figure 2.2: Internal dimensions Cabin & cargo compartment (Cargo compartment with 8 seats installed) Floor area 4.72 m² 0.84 m² ft² 9.07 ft² 6.04 m³ 1.32 m³ Volume ft³ ft³ Copilot 0.72 m² 7.73 ft² 0.80 m³ ft³ Pilot (not shaded) 1.09 m² ft² 1.24 m³ ft³ Total (undivided) 5.43 m² ft² 6.84 m³ ft³ Total (incl. pilot station) 6.52 m² ft² 8.08 m³ ft³ C-2e E

11 2.7 External Sound Levels Flight Phase Measurements according ICAO Annex 16 [EPNdB] ICAO limits at 3,585 kg [EPNdB] Measurements according FAR Part 36 [EPNdB] FAR 36 limits at 3,585 kg [EPNdB] Takeoff Overflight Approach C-2e E 9

12 Blank C-2e E

13 3 Baseline Aircraft Definition GENERAL Energy absorbing fuselage Tail boom with fixed horizontal stabilizer and two endplates Upper deck with fittings for main gearbox, engines, hydraulic and cooling system Cowlings for main transmission and engines Skid-type landing gear with skid protectors, capable of taking ground-handling wheels Long boarding steps, LH and RH Cold weather kit Built-in maintenance steps and grips Exterior painting (single color) COCKPIT, CABIN AND CARGO COMPARTMENT One-level cabin and cargo compartment floor with integrated rails Glazed canopy Two hinged cockpit doors Sliding window on pilot door Map case in pilot s door Two wide passenger sliding doors with window of pushout type Two rear hinged clam-shell doors Longitudinally adjustable energy absorbing pilot seat with head rest and 4-point safety belt with automatic locking system; seat color grey or blue Cabin boarding grips (LH and RH) Interior paneling Flight controls (pilot side) Engine twist grip controls at pilot s collective pitch lever Instrument panel with extension on pilot s side and glare shield Ram-air for cockpit Electrical ventilating system for cockpit Headset holder in the cockpit, rotatable Portable fire extinguisher Stowage net for first aid kit at the LH rear clam-shell door 1 flashlight (torch) Slant panel Center console Windscreen wiper for pilot and copilot Door open warning INSTRUMENTS CENTRAL PANEL Central Panel Display System (CPDS) consisting of two LCD displays Cautions and Advisories Display (CAD) with digital indication of: Caution and advisory information Fuel quantity indication Vehicle and Engine Multifunction Display (VEMD ) with digital indication of: Engine parameters (engine oil pressure, engine oil temperature) FLI (First Limit Indicator) for TQ, TOT, N1 as analogue display Main gear box parameters (oil pressure, oil temperature) Dual amperemeter for generator; ampere meter for battery Dual voltmeter Outside Air Temperature (OAT) Mast moment indication POWER PLANT Two Safran Helicopter Engines ARRIEL 1E2 turbine engines, complete with starting, fuel supply and control systems Crash resistant fuel system Two independent oil cooling and lubrication systems of the engines Back-up conventional instruments (2 in) Clock Stand-by-horizon Triple (rotor and engines) RPM-indicator Air speed indicator Altimeter Warning unit Engine fire warning with fuel emergency shut-off Warning lights Aural warning (for each warning, rotor RPM, fire warning) Fire extinguishing system warning Master caution light Main switch panel DC power control VARTOMS control Start switches Magnetic compass AIR DATA Dual pitot static system (electrically heated pitot tube and static port) 2 ADC MEGHAS sensors Fire detection and extinguishing system VARTOMS (Variable Rotor speed and Torque Matching System) Overspeed control Cycle counter 145 C-2e E 11

14 TRANSMISSION SYSTEM Main transmission including an independent redundant lubrication system and monitoring sensors Rotor brake system ROTOR AND FLIGHT CONTROLS Hingeless main rotor (System Bölkow) with 4 glass and carbon fiber reinforced blades with erosion protection strip Semi-rigid tail rotor with 2 twisted glass fiber reinforced blades of new technology with erosion protection strip Basic provisions for an easy integration of a balancing system ELECTRICAL INSTALLATION Power generation system: Two starter/generators (2 x 200 A, 28 VDC) Nickel-Cadmium battery, (24 V, 27 Ah), rear installation External power connector (STANAG 3302) Power distribution system: Two primary busbars Two essential busbars Two shedding busbars Two non-essential busbars (50 A) - for optional equipment only Battery bus One utility receptacle in cargo comp. (28 VDC, 20 A) GROUND HANDLING KIT a Two ground-handling wheels Basic aircraft covers (short time) Oil drain hoses Keys for cockpit doors, cabin doors, baggage compartment doors and tank flap (one-key system) a. Weight not included in the standard helicopter empty weight Tail rotor transmission and intermediate transmission with splash lubrication, magnetic plug and oil level sight gauge Dual hydraulic boost system for cyclic and collective blade control of the main rotor Single hydraulic boost system for yaw control Stability Augmentation System (SAS) for tail rotor Main and tail rotor blade tip painting (yellow) Lighting: Anti-collision warning light (red flashing) Fixed landing light (250 W) Three position lights (red, green, white) Adjustable instrument lighting One utility light in the cockpit Lights in the cabin and cargo compartment Boarding illumination Emergency lights Radio: Two radio master switches Battery key Lifting points Compass compensation key Fuel drain device DOCUMENTATION (in English) One Flight Manual a b (on paper) One Pilots Checklist c (on paper) One Master Minimum Equipment List (MMEL) a online via T.I.P.I. One Logbook (on paper, CD-ROM on demand) One Historical Record (on paper, CD-ROM on demand) Technical Documentation ad incl. AMM, SDS, WDM, IPC, MSM, CECG, SRM online via Keycopter portal Service Bulletin Catalogue (SB) online via T.I.P.I a. Revision service included as long as the aircraft is operational b. One Flight Manual included in the standard helicopter empty weight c. Revision service for 3 years d. Customized AMM, SDS, WDM and IPC versions available on request e. Customized documentation One List of Applicable Publications (LOAP) a online via Keycopter portal One Avionics Manual e (for avionics installed by Airbus) (on CD-ROM) One ECMM c (Electronic Component Maintenance Manuals) for vendor manuals One Engine Documentation c (USB stick, paper on demand), furnished by supplier, including: Maintenance Manual Illustrated Parts Catalogue (IPC) C-2e E

15 4 Mission Configuration The Aerial Work mission configuration comprises the Baseline Aircraft and a list of Mission Equipment which can be complemented by additional equipment from its Further Available Equipment list. General rules for adding options to the mission configuration One simple rule has to be considered when adding options from the Further Available Equipment list to the mission configuration: Detachable parts require always the relevant fixed provisions Performance calculation All data used for mission performance calculations in this document are for information purpose only and Airbus takes no responsibility for the correctness of this information as far as the applicability to the receiving party's individual case is concerned. The present use of the named data shall not be construed as expressly or impliedly granting the receiving party any rights nor be deemed to constitute any kind of obligation or commitment of Airbus. 145 C-2e E 13

16 4.1 Aerial Work Mission Figure 4.1: Aerial Work configuration - external view (example) The unobstructed cabin of the EC145 is easily reconfigurable to maximize mission flexibility and the sliding and rear clam-shell doors optimize access to the cabin. The high-set main and tail rotor provide high safety while loading and unloading passengers or cargo even when rotors are running. The empty weight of the Aerial Work configuration, equipped with the provisions for cargo hook, cargo hook mirrors and fire extinguishing bucket, is intentionally kept low to maximize the payload for external and internal transport missions, including firefighting missions C-2e E

17 4.1.1 Mission Parameter Flight Rules Cat. A Instrumentation NVG friendly EASA OPS Single Pilot VFR Day Yes Glass Cockpit No No Aerial Work Configuration Baseline Aircraft Qty Document Reference Baseline Aircraft Commercial Reference Mission Equipment Figure 4.2: Aerial Work configuration - cabin layout (example) Description kg lb A B EC145 Baseline Aircraft 145 C-2e E 1, ,913.9 Subtotal Weight: 1, , % Weight margin: Subtotal Weight (incl. margin): 1, ,972.6 Qty Document Reference Commercial Reference Mandatory Equipment General Equipment Description kg lb A B First aid kit B B Fuzz burner for tail rotor and intermediate gearbox a B B Fuzz burner for main transmission a A B Fuzz burner for engines B B Improved heat protection for engine cowling LH B B Improved heat protection for engine cowling RH B B Engine compressor wash kit B B Vector Mast Moment System (VMMS) C B Bleed air heating system B B Additional electrical unit C-2e E 15

18 Qty Document Reference Commercial Reference Specific Mission Equipment B B Cargo hook mirrors, fixed provisions A B Cargo hook system (Onboard), fixed provisions B B Fire extinguishing bucket attachment (Bambi Bucket), fixed provisions Avionics A B Avionics Package SP VFR Garmin G500H A B Audio/Comm. control system 1x ACU 6101, pilot and REU 6100 (Becker) A B Transponder (Mode S) GTX 33 (Garmin) A B GPS/COM GTN 650 (Garmin), pilot A B Display system GDU 620 (Garmin) A B Sensor kit GRS 77H / GDC 74H (Garmin) A B Avionics Package SP VFR Garmin G500H interconnection / wiring C B Headset Adapter cable crew GLENAIR/U B B Radar altimeter KRA 405B (Honeywell) A B ADS-B out A B Lightweight Aircraft Recording System (LARS) Alerts Vision 1000 (Appareo) Subtotal Weight % Weight margin: Subtotal Weight (incl. margin): Total Weight: 1, ,158.4 a. 1.1 kg / 2.4 lbs without fuzz burner for engines; Further Available Equipment Description kg lb Qty Document Reference General Equipment Commercial Reference Description kg lb C B Enhanced exterior painting instead of standard painting B B High visibility paint for main rotor blades A B Surface protective coating (Airglaze) A B Main rotor blade erosion protection paint A B Tail rotor blade erosion protection paint B B Cable cutter system, fixed provisions B B Cable cutter system, detachable parts A B Inlet Barrier Filter System B B Tinted sun shades for cockpit windshield roof section B B Sliding door fastener, intermediate and max. position, LH B B Sliding door fastener, intermediate and max. position, RH B B Push-out cabin windows B B Sliding window in sliding door with spoiler LH B B Sliding window in sliding door with spoiler RH B B Tinted cockpit door windows LH/RH B B Tinted sliding door windows LH/RH C-2e E

19 Qty Document Reference Commercial Reference B B Tinted cabin windows LH/RH A B Windscreen hard coating A B Sliding window in copilot door A B Ram air deflector in sliding window, copilot door a A B Ram air deflector in sliding window, pilot door B B Copilot flight controls B B Pedal cover for copilot flight controls b B B Map case in copilot door B B Map case on instrument panel glare shield A B Illuminated chart holder, pilot side C B Performance improvement kit for bleed air heating system B B Battery, type Saft, 40 Ah, 24 V instead of standard battery B B Internal long range fuel tank system, fixed provisions B B Internal long range fuel tank system, detachable parts c B B Fuel management system (Fuel flow meters) C B Main rotor blade folding, basic kit C B Main rotor blade folding, fixed provisions for ground handling kit C B Main rotor blade folding, ground handling kit d C B Lashing points Specific Mission Equipment Description kg lb B B Snow skids e B B Settling protectors, fixed provisions B B Settling protectors, detachable parts f A B Extended skid protection F B External hoist, LH, fixed provisions g h F B External hoist, RH, fixed provisions g h i F B External hoist (without hook), detachable parts g j F B External hoist hook and standard damper g k F B External hoist hook damper floating device g l B B External hoist observation light, LH, fixed provisions g B B External hoist observation light, RH, fixed provisions g B B External hoist observation light, detachable parts g C B Teflon coating for cable deflector on floats landing gear, LH C B Teflon coating for cable deflector on floats landing gear, RH B B Cargo hook mirrors, detachable parts B B Cover for cargo hook mirrors A B Cargo hook system (Onboard), detachable parts A B Cargo hook weighing system (Onboard), fixed provisions A B Cargo hook weighing system (Onboard), detachable parts m C B External loudspeaker system with siren B B Tail flood lights for tail rotor and clam-shell doors B B LED Anti-Collision Light (instead of standard version) B B Landing & search light, 400/200 W B B Strobe lights C B Emergency floats, fixed provisions C-2e E 17

20 Qty Document Reference C B Emergency floats, detachable parts n E B nd portable fire extinguisher, high-density seating, 10 seats BAE o E B nd portable fire extinguisher p A B ELT AP-H INTEGRA (ER) (Kannad) q Interior Layout Commercial Reference Description kg lb B B Height adjustable pilot seat instead of standard pilot seat B B Height adjustable copilot seat instead of standard copilot seat r A B Standard copilot seat D B High-density seating, 6 seats, 3 FWD / 3 AFT - BAE Systems (STC) s D B High-density seating, 6 seats, 3 LH / 3 RH - BAE Systems (STC) st D B High-density seating, 9 seats, 3 FWD / 3 LH / 3 RH - BAE Systems (STC) st D B High-density seating, 10 seats, 3 FWD / 2 LH / 2 RH / 3 AFT - BAE Systems (STC) st B B Passenger seating (F+E), 8 club seats (standard arrangement) s D B Washable floor covering for total floor area, complete C B Jettisonable cockpit doors C B Spoiler position for cockpit doors A B External protection for cabin frame, LH A B External protection for cabin frame, RH A B Universal cargo net A B Map cases in sliding doors LH/RH B B Multi-purpose fittings in cabin, LH B B Multi-purpose fittings in cabin, RH Avionics B B Fixed provisions for tactical radio (antenna, power supply, ICS interface) u A B Audio/Comm. control unit ACU 6101 (Becker), copilot A B Audio/Comm. control unit ACU 6101 (Becker), cabin, 1st unit v A B Cabin panel, RH A B Cabin panel, cutout, AFT #3 w C B Headset H (David Clark), low impedance C B Headset Adapter cable crew GLENAIR/U C B Headset Adapter cable pax GLENAIR/U A B GPS/COM GTN 650 (Garmin), second system x a. Requires sliding window in copilot door b. Non simultaneous fitment with copilot flight controls c. Non simultaneous fitment with seating in the rear part of the cabin d. GSE e. Non simultaneous fitment with settling protectors, detachable parts f. Non simultaneous fitment with snow skids g. Available on request h. Requires sliding door fasteners i. In combination with emergency floats 13.5 kg / 29.8 lb - if fixed prov. on both LH and RH side, weight has to be checked j. Hoist operation and maintenance training included. k. Requires external hoist detachable parts l. Requires external hoist hook and standard damper m. Requires cargo hook system detachable parts C-2e E

21 n. Emergency floats landing gear (14.9 kg / 32.9 lb) can not be detached o. Required for high-density seating, 10 seats p. Required for passenger transport (>= 7 pax) q. ELT code to be provided by the customer latest 4 month prior to helicopter delivery. r. Requires standard copilot seat s. Non simultaneous fitment of several seating arrangements t. Requires multi-purpose fittings in cabin u. Onboard HF/tactical radio transmission can influence radio navigation systems (MKR, VOR, ILS, ADF) and communication systems (VHF radio, other tactical radio) v. Requires cabin panel, RH and cabin panel, cutout w. Requires cabin panel, RH x. Required for single pilot VFR Night 145 C-2e E 19

22 4.1.4 Mission Performance Weight breakdown (with payload and fuel) kg lb Weight basis for Equipped empty weight Aerial Work configuration Payload Range (incl. engine oil, unusable fuel and weight margin) 1,886 4,158 Diagram 1 pilot (1 x 85 kg) Payload Payload 920 2,029 Reserve fuel: 20 minutes in 1,500 ft with V BR, mean Fuel KIAS Trip fuel 619 1,364 Mission Takeoff Weight 3,585 7,903 Mission profile Takeoff at SL (maximum 3,585 kg) Climb flight AEO-MCP from SL to 5,000 ft with V Y, mean 68 KIAS Level flight in 5,000 ft with V BR, mean 127 KIAS Descent from 5,000 ft to SL with R/D of 1,000 fpm, mean 83 KIAS Landing at SL Payload range diagram Relevant flight data Figure 4.3: Aerial Work configuration - Payload Range diagram Calculated max. radius of action (without payload, with mission fuel, incl. reserve + contingency): Corresponding flight time (incl. climb / descent phases): Arriel 1E2 369 NM (683 km) 2 h 59 min C-2e E

23 5 Equipment Information 5.1 Avionics Layout Single Pilot VFR Day with Garmin G500H 1. Display System GDU620 (Garmin) 2. GPS/COM GTN 650 (Garmin) 3. Audio/Comm. Control Unit ACU6101 Figure 5.1: Avionics Layout - Single Pilot VFR Day with Garmin G500H (example) Content of Avionics Package for Single Pilot VFR Day with Garmin G500H Qty Document Reference Commercial Reference Description kg lb A B Avionics Package SP VFR Garmin G500H A B Audio/Comm. control system 1x ACU 6101, pilot and REU 6100 (Becker) A B Transponder (Mode S) GTX 33 (Garmin) A B GPS/COM GTN 650 (Garmin), pilot A B Display system GDU 620 (Garmin) A B Sensor kit GRS 77H / GDC 74H (Garmin) A B Avionics Package SP VFR Garmin G500H interconnection / wiring C-2e E 21

24 5.2 Antenna Layout 1. VHF-AM2 antenna 2. Transponder antenna 3. Radar altimeter antennas 4. GPS2 antenna Figure 5.2: Typical single pilot VFR day antenna layout C-2e E

25 6 Main Performance The performance figures shown hereafter are guaranteed mimimum performance data (mimimum specification engine power). Only the fuel consumption, range, endurance values and figures refer to an EC145 equipped with minimum specified new production engines. Unless otherwise specified, the values and figures refer to a clean helicopter at Sea Level (SL), in International Standard Atmosphere (ISA) and zero wind condition. 6.1 Performance Summary Tables All Engine Operative (AEO) kg lb 2,400 5,291 2,700 5,952 3,000 6,614 3,300 7,275 3,585 7,903 Maximum speed (V NE ) km/h kts Fast cruising speed (V H ) km/h kts Fuel consumption at fast cruising speed kg/h lb/h Recommended cruising speed (V BR ) km/h kts Fuel consumption at recommended cruising speed kg/h lb/h Fuel consumption at 65 KIAS kg/h lb/h Maximum rate of climb (TOP) m/s ft/min , , , , ,600 Hover ceiling IGE (TOP), (3 ft AGL), ISA m ft 5,485 18,000 5,485 18,000 4,695 15,400 3,840 12,600 2,925 9,600 Hover ceiling OGE (TOP), ISA m ft 5,485 18,000 5,120 16,800 4,345 14,260 3,445 11, ,530 Service ceiling, MCP (climb reserve 200 ft/min), ISA m ft 5,485 18,000 5,485 18,000 5,485 18,000 5,485 18,000 5,240 17,200 Maximum range at recommended cruising speed (without fuel reserve) Standard fuel tank (694 kg) Standard and long range fuel tank (869 kg) km NM km NM Maximum endurance at 65 KIAS (without fuel reserve) Standard fuel tank (694 kg) Standard and long range fuel tank (869 kg) h:min h:min : :50 4:50 3:40 4:40 3:35 4: C-2e E 23

26 One Engine Inoperative (OEI) Service ceiling OEI, MCP (climb reserve 0.5 m/s ft/min) ISA ISA +20 C Maximum rate of climb, OEI MCP, SL, ISA Max. temperature for Cat. A takeoff from clear heliport at SL kg lb m ft m ft m/s ft/min 2,400 5,291 5,455 17,900 4,965 16, ,120 2,700 5,952 4,590 15,060 4,025 13, ,000 6,614 3,755 12,320 3,095 10, ,300 7,275 2,965 9,730 2,185 7, ,585 7,903 1,995 6,550 1,335 4, C HOGE, SL, ISA (OEI 2.5 min-power) HOGE, SL, ISA +20 C (OEI 2.5 min-power) Cat. A, VTOL, SL, ISA Cat. A, VTOL, SL, ISA +10 C Max. Gross Weight kg lb kg lb kg lb kg lb 2,785 6,140 2,520 5,555 3,415 7,530 3,320 7, Operating Limitations The helicopter can be operated within the following altitude and temperature limitations (according to the Flight Manual): Maximum operating altitude Maximum operating altitude for hover in ground effect, takeoff and landing Minimum temperature Maximum temperature 5,485 m PA 18,000 ft PA 5,485 m PA or DA 18,000 ft PA or DA whichever is less -45 C ISA +35 C (max. +50 C) C-2e E

27 6.3 Performance Charts Hover In Ground Effect (HIGE, TOP) Hover Out of Ground Effect (HOGE, TOP) Takeoff Weight, Cat. A, Clear Heliport Takeoff Weight, Cat. A, VTOL Surface Level Heliport Fast Cruising Speed, MCP, ISA Maximum Rate of Climb, TOP, MTOW (3,585 kg) Maximum Rate of Climb, MCP, MTOW (3,585 kg) Fuel Consumption (AEO), Diagram Fuel Consumption (AEO), Diagram Fuel Consumption (AEO), Diagram Payload versus Range (AEO) C-2e E 25

28 6.3-1 Hover In Ground Effect (HIGE, TOP) Figure 6.1: Hover In Ground Effect (HIGE, TOP) C-2e E

29 6.3-2 Hover Out Of Ground Effect (HOGE, TOP) Figure 6.2: Hover Out Of Ground Effect (HOGE, TOP) 145 C-2e E 27

30 6.3-3 Takeoff Weight, Cat. A, Clear Heliport Figure 6.3: Takeoff Weight, Cat. A, Clear Heliport C-2e E

31 6.3-4 Takeoff Weight, Cat. A, VTOL Figure 6.4: Takeoff Weight, Cat. A, VTOL 145 C-2e E 29

32 6.3-5 Fast Cruising Speed Figure 6.5: Fast Cruising Speed C-2e E

33 6.3-6 Maximum Rate Of Climb, TOP, 3585 kg (MTOW) Figure 6.6: Maximum Rate Of Climb, TOP, 3,585 kg (MTOW) 145 C-2e E 31

34 6.3-7 Maximum Rate Of Climb, MCP, 3,585 kg (MTOW) Figure 6.7: Maximum Rate Of Climb, MCP, 3,585 kg (MTOW) C-2e E

35 6.3-8 Fuel Consumption (AEO) Figure 6.8: Fuel Consumption (AEO) - diagram C-2e E 33

36 6.3-9 Fuel Consumption (AEO) Figure 6.9: Fuel Consumption (AEO) - diagram C-2e E

37 Fuel Consumption (AEO) Figure 6.10: Fuel Consumption (AEO) - diagram C-2e E 35

38 Payload versus Range (AEO) Figure 6.11: Payload versus Range (AEO) C-2e E

39 7 Service and Support Information 7.1 Assets Proven reliability and availability based on experience At Airbus, supporting customer's helicopter operations with the highest level of excellence is our priority. We have developed a strong reputation world-wide for being fully committed to providing customers with mission-efficient aircraft combining both high aircraft availability rate and cost-effective support and services solutions. This high level of performance has been our main target throughout the years, and therefore Airbus has stressed the importance of sharing operational feed-back with its customers to better understand their operational needs, and closely follow-up in-service Reliability, Availability and Maintainability/Testability (RAMT). The final target is to reach the most optimized operational cost while ensuring the highest flight safety. To ensure and the most efficient support of these helicopters whatever the location in the world, Airbus offers: A worldwide service network of 29 Customers Centers, more than 100 distributors, representatives, training centers, maintenance, repair and overhaul facilities 8 logistics hubs, central & regional inventories (France, Germany, UK, Hong Kong, Australia, Mexico, Brazil and the USA) 3 Customer Support Centers in Europe, Asia and the USA offering 24/7 customer assistance, 7 days a week, 365 days a year A comprehensive service offer HCare : a wide array of services solutions to meet all operators' needs in terms of material management, helicopter maintenance, technical support, training & flight operations and connected services - at Airbus' facilities or at customer's location. 145 C-2e E 37

40 7.2 EC145 Inspection Programs The maintenance program specifies the intervals between maintenance operations that are recommended by Airbus, irrespective of whether they are mandatory or not. The program can: either be used as is, or be adapted by each operator to suit his own specific organization, provided he complies with the maximum intervals. For the performance of scheduled and unscheduled maintenance, Airbus has classified the maintenance tasks by the following three maintenance levels: Organizational Level (O - Level) This Organizational Level (O-Level) comprises tasks such as the daily servicing, pre-flight checks, visual inspections for condition, replacement of modular components and simple repairs. This work can be performed by trained helicopter mechanics with standard tools only (no special tools necessary). Intermediate Level (I - Level) This Intermediate Level (I-Level) comprises tasks such as smaller repairs ON / OFF helicopter, periodical inspections and replacement of modular components as well as modifications. This work can be performed by trained and experienced mechanics and may require the usage of special tools and / or test equipment. Depot Level (D - Level) The Depot Level (D-Level) comprises tasks such as repairs OFF helicopter, overhaul of major components and heavy airframe repair. This work can be performed by Original Equipment Manufacturer (OEM), authorized repair centers or Airbus and requires the usage of special overhaul and repair tools, as well as test benches (if required) according to repair manuals or instructions. The following table provides an overview of all inspections. Scheduled inspections with shorter time intervals are included in those with longer time intervals. Scheduled airframe inspection Maintenance level Estimated man hour Pre-flight check O - Level Pilot task 50 hours inspection O - Level 0 a Supplementary check at 100 hours O - Level 0.7 b Intermediate inspection at 400 hours O - Level month inspection I - Level 24 Periodical inspection at 800 hours or 3 years I - Level 133 a. 1.0 hours for H/C without fuzz burners b. 1.7 hours for H/C without fuzz burners Note: All the "hands-on" aircraft values mentioned here above are given on the basis of a 20,000 FH life cycle. They refer only to the scheduled inspections for the standard helicopter without optional equipment in accordance with the Master Servicing Manual (MSM). The announced mean man hours are without incoming flight, work preparation, reworking, servicing, Service Bulletin (SB) implementation and unscheduled maintenance C-2e E

41 Continuous Maintenance Program CMP As an alternative to the current maintenance program described above, Airbus provides the Continuous Maintenance Program (CMP). The CMP consists of individual work packages to be performed each within a defined time frame. A specific tolerance is effective for all work packages, which refer to the start and end time of the individual work packages. Thus, this program allows the continued flight operation without being interrupted by inspections with longer downtimes. One program is applicable for an average flight profile (from 300 Fh up to 600 Fh per year), one for a high time flight profile (more than 600 Fh per year) and one for a low time flight profile (less than 300 Fh per year). Engine Inspection Programs The following table provides an overview of all engine inspections. Each inspection has to be performed for the respective time frame. Safran Helicopter Engines Arriel 1E2 Maintenance level Estimated man hours scheduled inspections Daily checks O - Level Pilot task Checks before the first flight O - Level Checks between two flights O - Level Checks after the last flight of the day O - Level Safran Helicopter Engines Arriel 1E2 Maintenance level Estimated man hours periodic inspections 30 Hours O - Level Hours O - Level Hours O - Level Hours O - Level Hours O - Level Hours O - Level ,200 Hours I - Level 2.00 Note: For further details on the engine inspections and the respective D - Level maintenance please refer to the applicable maintenance manual. 145 C-2e E 39

42 7.3 Main Components Limitations Airframe Main Components Time Between Overhaul (TBO) The component in question must be removed at each interval that corresponds to the value indicated, in order to undergo the operations in a specialized workshop that will enable it to be put back into service for the next interval. The given time limit may be exceeded by 3 % of the respective interval. All subcomponents may have a Service Life Limit (SLL), rated above the Time Between Overhaul (TBO) limit. Airframe main components TBO as per MSM Rev. 20 Cartridge of fuel pump Main transmission Intermediate gearbox Tail rotor transmission 5,000 Fh 4,300 Fh a 1,500 Fh 1,800 Fh a. TBO extension program in progress Note: Non exhaustive list. Time Change Item (TCI) or Service Life Limit (SLL) A Time Change Item (TCI) is a component which has an airworthiness Service Life Limit (SLL). The affected component must be removed from service when it reaches the limit indicated. Airframe main components TCI or SLL as per Rev. 20 Main rotor blade Main rotor shaft Freewheel clutch Input shaft (intermediate gearbox) Output shaft (intermediate gearbox) Laminated pile assy (tail rotor head) Tail rotor blade Input shaft (tail rotor transmission) Output shaft (tail rotor transmission) Short front shaft (tail rotor drive) Long shaft (tail rotor drive) Short rear shaft (tail rotor drive) 12,000 Fh 30,000 Fh 3,600 Fh 5,900 Fh 5,900 Fh 13,000 Flights 5,000 Fh 6,300 Fh 6,300 Fh 20,000 Fh 6,000 Fh 30,000 Fh Note: Non exhaustive list C-2e E

43 7.3.2 Engine Main Components Time Between Overhaul (TBO) The initial Time Between Overhaul (TBO) values are applicable to the engines / modules / accessories and are summarized in the tables below. Safran Helicopter Engines Arriel 1E2 Complete engine Accessory gearbox (Module 01) Axial compressor (Module 02) Gas generator (Module 03) Power turbine (Module 04) Reduction gearbox (Module 05) TBO 3,600 hours or 15 years a on condition 7,200 Fh 3,600 Fh 7,200 Fh 3,600 Fh a. Whichever occurs first. Note: Non exhaustive list. Service Life Limit (SLL) Certain components of the engine, of which failures could cause a hazardous effect to the engine or its regulation, have service life limit expressed in cycles (reference flight cycle). The limited service life to which this term refers is the number of cycles that a critical part can run before having to be withdrawn from service. Safran Helicopter Engines Arriel 1E2 SLL Axial wheel 22,000 cycles Centrifugal impeller 14,000 cycles Injection wheel 10,000 cycles 1st stage HP turbine disc 10,000 cycles 2nd stage HP turbine disc 10,000 cycles Power turbine disk 10,000 cycles 145 C-2e E 41

44 7.4 Technical Support Airbus proposes a comprehensive range of Technical Assistance services such as: Front Office Support On-site Technical Representative The on-site Technical Representative covers mainly the following activities: Relationship interface with the customer Aircraft assistance (explanation for usage of special maintenance tools and equipment) Troubleshooting (assistance in solving technical events and management of the process from the diagnosis up to the solution) Interface with Airbus mother company (Engineering Support) Contribution to fleet technical knowledge management Local day-to-day recommendations to optimize the customer maintenance efficiency Safety (analysis of events in case of minor or major incidents to identify airworthiness impact) Aircraft Technical Assistance Airbus team of skilled field service technicians provides the customer with world-class support and enhanced services for aircraft maintenance, repairs and retrofits at customer's premises. As part of this service Airbus technicians will bring the required tooling to carry out the required maintenance, repair and upgrade tasks Back Office Support Technical Product Support Airbus will provide technical knowledge dedicated to your helicopters, aimed at supporting the safe and reliable operation of the aircraft. A team of highly skilled engineers in close and daily relation with design office is committed to answer any technical question. This group is also in charge to establish technical improvements, recommendations for use, customer information (Service Bulletins, Information Notices...), and is the focal point of contact for technical relation with Airbus. They can be contacted 24 hours/7 days C-2e E

45 7.5 HCare - Material Management Airbus offers its clients a comprehensive choice of material management services to ensure availability and costs control. This array of services ranges from basic Original Equipment Manufacturer (OEM) spare parts supply, repair and overhaul services up to comprehensive, "by-the-hour" support programs. The different services are tailored for different user profiles and demands, such as customers: with a high flying hours level with a low flying hours level looking for immediate component availability wishing optimal budget control To respond to the different customers' demands Airbus offers the following services: HCare Easy: Open & seamless access to all customers under catalogue conditions Easy Part for spare parts, components repair & overhaul and second hand parts Easy Rental for tools and Ground Support Equipment (GSE) Easy Exchange for components HCare Smart: Performance commitment, budget control, suited to customers' needs Repair By-the-Hour (RBH) Exchange By-the-Hour (EBH) Parts By-the-Hour (PBH) Full By-the-Hour (FBH) HCare Infinite: Full availability commitment, all inclusive turnkey solution Fleet availability Note: Specific mission equipment e.g. STC's might be excluded from above services. Note: Local authority regulations may have an impact on the above described material management services. Airbus would be pleased to propose further extensive services adapted to specific mission and customer expectations, such as stock and maintenance management HCare Easy HCare Easy is a classical way of material support. The material is delivered on demand when needed. It comprises spare parts, components repair & overhaul, second-hand parts, standard exchange and tool/gse rental. The requested level of operational availability determines provisioning part quantities and therefore the required investment. With this support concept the customers bear the responsibility to monitor repairs; manage obsolescence and procure the right mix and quantity of components and spare parts to ensure availability when required. For specific lists of part numbers, Airbus has invested in dedicated stocks, and offers through Easy Repair & Easy Exchange services, secured turn-around-times, or secured parts availability for standard exchange. 145 C-2e E 43

46 7.5.2 HCare Smart Repair By-the-Hour (RBH) The RBH service offers guaranteed repair & overhaul turn-around-times as well as guaranteed prices. This service enables the customer to best size its own inventory of repairable parts, and better schedule its helicopter maintenance while keeping property of its material. The price for this service is calculated per flight hour, thus enabling the customer to spread and predict component scheduled and unscheduled maintenance expenses. The RBH service includes component unscheduled third level repairs (Depot Level maintenance), component scheduled overhauls, life-limited part replacement as well as mandatory modification kits (to the extent covered by the RBH contract). This service is available for dynamic components, blades, basic and optional equipment (covered optional equipment list to be defined with the customer). Exchange By-the-Hour (EBH) With the Exchange-By-the-Hour (EBH) service, Airbus offers the customer an immediate part replacement, and a controlled budget for unscheduled maintenance while remaining responsible for the scheduled events (overhaul, life limited parts replacement). Price for this service is calculated per flight hour. The EBH service includes component unscheduled third level (Depot Level maintenance) repairs and guaranteed parts delivery within 24 hours FCA (Incoterms 2010) through Standard Exchange based on a dedicated inventory. This service is available for dynamic components, blades, basic and optional equipment (covered optional equipment list to be defined with the customer). Parts By-the-Hour (PBH) The Parts-By-the-Hour (PBH) service is a comprehensive program that offers and balances at the same time guaranteed maintenance costs for both scheduled and unscheduled events, reduced inventory and minimized helicopter downtime. This service is intended for customers looking for optimized cost control and high level of aircraft readiness. Price for this service is calculated per flight hour. The PBH service includes component unscheduled third level (Depot Level maintenance) repairs; component scheduled overhauls as well as Life Limited Part replacement. Parts delivery is guaranteed within 24 hours FCA (Incoterms 2010) through Standard Exchange based on dedicated inventory. This service is available for dynamic components, blades, basic and optional equipment (covered optional equipment list to be defined with the customer). Full By-the-Hour (FBH) The Full By-the-Hour (FBH) service is an extension of the PBH service including the supply of nonrepairable parts such as consumables and hardware. This service is intended for customers looking for total cost control and high level of aircraft readiness. Price for this service is calculated per flight hour HCare Infinite The HCare Infinite program provides customers a fleet availability commitment from Airbus. It is a turnkey solution, adapted to various customers' needs, enabling them to focus on flights while Airbus takes care of supporting the fleet. The program comprises material support, logistics management and technical services. It can be extended to helicopter maintenance and airworthiness management. Price for this service is usually calculated per flight hour C-2e E

47 7.5.4 Complementary Initial Provisioning of Spare Parts and Tools Within that range, Airbus provides a customized initial provisioning package. It includes spare parts, tools, test equipment, etc. to sustain helicopter operations for a defined initial period of time. The dimensioning of the package is tailored according to the number of helicopters, operational bases, flight hours per year and requested availability Logistics Assistance Upon request, Airbus can propose an on-site logistics assistance through a Logistics Field Representative (LFR) detached at customer premises or near the operational base, to optimize logistics flows back and forth. Thanks to unrivalled knowledge of internal processes and logistics tools / network, the LFR is the privileged interface between the customer and Airbus The LFR is able to assist the customer on material and inventory management, logistics forecasting, order administration and will report on the logistics activities Airbus Aircraft-On-Ground (AOG) Service Airbus provides a twenty four hours a day/seven days a week and three hundred and sixty five days per year (24/7/365) AOG service to guarantee an efficient service and respond quickly to any AOG situation. An Aircraft-On-Ground (AOG) service is available for spare orders. The order placed by the customer shall cover an actual failure (and not a scheduled maintenance shortage) and may consist of up to 3 items per grounded aircraft listed in the Illustrated Parts Catalogue (IPC), except main assemblies, raw materials, ingredients and hazardous material. In the case of direct part availability, the parts will be immediately delivered under CIP (Incoterms 2010) conditions to the nearest international airport with delivery times dependent on the region and export license requirements (normally 48 to 72 hours). The AOG Department is responsible for answering to the following customer requests 24/7/365: 1st level troubleshooting and diagnosis assistance Part ordering with immediate information on part availability Part delivery, delivery of repair solution (even temporary) or any possible service to put helicopter back to flight line. 145 C-2e E 45

48 7.6 Engine Service and Support Programs Always careful to maximize the efficiency of your operations and reduce your costs, Safran Helicopter Engines, the engine manufacturer has developed and improved its service offering. Safran Helicopter Engines puts at customers' disposal 32 Repair Centers across the globe, supplemented by several new factory-authorized service facilities strategically located near customer's operations. Safran Helicopter Engines range of services covers: Classical Repair and Overhaul Standard Exchange AOG services By-the-Hour services Within the By-the-Hour coverage, Safran Helicopter Engines developed specific maintenance packages, as summarized hereafter. Safran Helicopter Engines Global Support Package (GSP) For military and parapublic missions, the aircraft must be operational at any time. Safran Helicopter Engines GSP service includes an extensive range of options that can be tailored to customers' needs. To bring more reliability, safety and availability while controlling budget and cost, Safran Helicopter Engines proposes to forge a real partnership through four service packages: Equipment availability and stock optimization: To control key parameters to reach results on stock optimization and availability equipment. Up to Depot Level maintenance (from Level 2 to 4): To manage engine maintenance from level 2 to 4, with flying hours invoicing and guaranteed prices. Financial solutions: To bring visibility and help to finance operational needs. Support of "O" Level maintenance: To facilitate "O" Level maintenance execution. Safran Helicopter Engines Support By the Hour (SBH) Safran Helicopter Engines SBH is a comprehensive service for civilian missions, providing financial and operational coverage for engine support. To customers choice, it can cover scheduled as well as unscheduled events, limiting exposure to unexpected expenses. Customer "pay as customer flies": SBH provides a fixed cost per engine flight hour. It is directly linked to customers' flight activity. One SBH, many solutions: Safran Helicopter Engines SBH is one single name and concept offering flexible and standard combinations between 4 dimensions: Coverage: scheduled and/or unscheduled events, with flexibility on some engine components. Complete engine or modular maintenance. Availability: pool access option with standard exchange or rental Logistics: a choice of transport solutions Finance: different payment terms, contract duration C-2e E

49 SBH was made to be tailored to customers exact needs. Safran Helicopter Engines SBH benefits: Predictability: Control of budget and smooth of engine maintenance costs: expenses are clear and predictable Flexibility: Safran Helicopter Engines SBH offers total modularity, to cover customers' exact needs Insurance: scheduled and/or unscheduled coverage, with risks partially transferred to Safran Helicopter Engines Availability: effective replacement solutions including Standard Exchange, available through Safran Helicopter Engines' worldwide pool Win-win: contractual commitments on hourly rates and lead times Visibility: clear view of combinations and options Safran Helicopter Engines Operator Online Support (tools) Customers' feedback has also allowed Safran Helicopter Engines to greatly improve tools, a website dedicated to operator support. Safran Helicopter Engines Operator On Line Support is a fully interactive website developed and programmed specifically for customer support needs. A portion of the site is available to anyone seeking information regarding customer support services and activities. The other portion of the site is exclusively available to clients, providing a wealth of information and services, such as: Technical Publications Direct communication access with the needed resources On-line training A clear overview of all other Safran Helicopter Engines services such as second hand engines and warranty... and much more to serve customers 145 C-2e E 47

50 7.7 HCare - Helicopter Maintenance Aircraft Maintenance, Repair & Overhaul (MRO) Airbus proposes a complete range of industry-leading Maintenance, Repair & Overhaul (MRO) solutions such as: inspection, repair and overhaul capabilities for the full range of Airbus product range, with optimized turn-around-times and cost-efficiency. Approved by the most stringent airworthiness authorities in the world, Airbus industrial facilities ensure the highest quality for the maintenance and repair actions of customers' fleet. Works are performed by our teams of specialized and duly qualified technicians which technicity has been built on long and diverse field experience on the worldwide fleet. Airbus can perform the work within its facilities around the world or at customer premises On-Site Assistance When requested, Airbus teams of skilled field service technicians provide the customer with worldclass support and enhanced services for aircraft maintenance, repairs and retrofits at customer's premises. As part of this service Airbus technicians will bring the required parts and tools to carry out the maintenance, repair and upgrade tasks on site Upgrades Airbus proposes tailored solutions to increase customers' helicopter overall performance and reduce its maintenance cost, contributing to harmonized fleet or role/mission change, the better to be prepared for missions. Upgrades maintain aircraft at the latest version, benefitting from innovations and advanced technology, perfectly adapted to customers' aircraft configuration and defined by Airbus experienced design office teams. Upgrades also provide new life to aircraft, covering obsolescence, with the insurance of proven, certified and safe modifications developed by the Type Certificate holder. Airbus also proposes Service Bulletins or Supplemental Type Certificates available off-the-shelf, or after customization to aircraft configuration C-2e E

51 7.8 HCare - Technical Support Technical Assistance An Airbus Technical Representative can be detached at customers' base to perform On-the-Job Training and ensure an efficient and safe start of the operations. The on-site Technical Representative covers mainly the following activities: Daily relationship interface with the customer Aircraft assistance (explanation for usage of special maintenance tools and equipment) Troubleshooting (assistance in solving technical events and management of the process from the diagnosis up to the solution) Interface with Airbus mother company (engineering support) Contribution to fleet technical knowledge management Local day-to-day recommendations to optimize the customer maintenance efficiency Safety (analysis of events in case of minor or major incidents to identify airworthiness impact) Technical Expertise 24/7 Airbus will provide technical knowledge dedicated to your helicopters, aimed at supporting the safe and reliable operations of the aircraft. A team of highly skilled engineers in close and daily relation with design office is committed to answer any technical question. This group is also in charge to establish technical improvements, recommendations for use, customer information (Service Bulletins, Information Notices ), and is the focal point of contact for technical relation with Airbus. Any technical question can be raised 24 hours/7 days, through our toll free number or our Keycopter website for organizations using the internet (erequests function) Continuing Airworthiness Management (CAM) Services Airbus consulting & training services improve operational performance of customers' fleet. Such services can be complemented by CAM services offering diagnosis up to full implementation of a full airworthiness follow-up organization etechpub Airbus provides the technical publications required for safe operations and cost-effective maintenance. Airbus technical publications are available on Keycopter portal within etechpub service. An interactive electronic browser, O.R.I.O.N, is available. O.R.I.O.N. includes the maintenance and identification information and contains at minimum Aircraft Maintenance Manual (AMM), System Description Section (SDS), Master Servicing Manual (MSM), Illustrated Parts Catalog (IPC), Wiring Diagram Manual (WDM), Structure Repair Manual (SRM), Standard Practices Manual (SPM/MTC). The technical publications are available in English. They include the latest information and are regularly updated. Keycopter / etechpub also provide access to the List Of Applicable Publications / Status Revision Documentation (LOAP/SRD), Flight Manual (FLM), Pilot's Check List (PCL) and Master Minimum Equipment List (MMEL). 145 C-2e E 49

52 Along with Keycopter / etechpub, Airbus provides a hard copy of Flight Manual, Master Minimum Equipment List (MMEL), Pilots-Checklist, Logbooks, Historical Record. The delivery of hard copies may be cancelled without further notice in case of changes to the legal requirements. As chargeable option, the technical publications are also available on PDF format on Keycopter portal. When online solutions do not fit to user constraints, physical means may be proposed as chargeable options: O.R.I.O.N. light on USB Key, same content than O.R.I.O.N on line but with a reduced set of functions O.R.I.O.N. full on USB Key, same content than O.R.I.O.N on line but as local network solutions (full functionalities) Hard copies Selected Component Maintenance Manuals (CMM) are available on PDF format: On Keycopter / etechpub as Online Component Maintenance Manual (OCMM), On USB key as Electronic Component Maintenance Manual (ECMM). The engine documentation is provided by the engine manufacturer Technical Information Publication on Internet (T.I.P.I.) The Technical Information Publication on Internet (T.I.P.I.) website is entirely dedicated to provide a real-time issuing service for the following publications: Service Bulletin (SB), Alert Service Bulletin (ASB), Emergency Alert Service Bulletin (EASB), Service Letter (SL), Information Notice (IN), Safety Information Notice (SIN), Technical Information Letter (TIL), Flight Operations Briefing Note (FOBN), Master Minimum Equipment List (MMEL), Technical Improvement Proposal (TIP), Revisions of Flight Manual (FLM). The T.I.P.I. application is now also available for tablets and smartphones. The T.I.P.I. application for smartphones and tablets can be downloaded free of charge by following the link: or in a mobile equipment application stores (Apple store, Play Store - formerly Android Market, etc.). Main Features Each time one of the above listed publications is issued, the customer is automatically informed by an . A small summary, already included in the , helps the customer to quickly understand the subject. Small icons allow the customer to immediately identify the type of information received. The download of the publication in PDF format is possible after logging on the T.I.P.I. website. A keyword search tool is provided (aircraft family, type of publication, date of edition, etc.). Address: The publications are available in English C-2e E

53 7.9 HCare - Training With over 50 years of experience, the Airbus helicopter training centers provide the world's leading helicopter training for pilots and technicians, whether civilian or military. Since 2011, a completely new blended learning process based on interactive learning with the latest technology for theoretical and practical instruction is implemented. The instruction team is composed of experts in their fields with the utmost operational experience and knowledge. Although a lot of things have changed in the past 50 years Airbus major goal remains unchanged: to stand up to customers' expectations and to contribute decisively to flight safety. The course catalogue is designed to cover the full range of customers' training needs. Nevertheless, Airbus can also provide customers' organization with the most effective training solution tailored to customers' demand. The high quality of Airbus training courses is assured by a very strict internal quality system and regular audits by national authorities (EASA, FAA, DGAC, LBA, CAA, CAAC ). The main training centers are certified to issue certificates according to EASA Part 147 and Part FCL. Airbus has set up a network of 24 helicopter training centers and 23 Full Flight Simulators (FFS) all over the world. Centers are equipped with multimedia classrooms. This includes computers overhead projectors and state-of-the-art means such as Computer Aided Instruction (CAI), Computer Based Training (CBT) or instructor lead presentation. For detailed information refer to: AIRBUS HELICOPTERS NETWORK Engine Training Courses Figure 7.1: HCare - Training Centers Training courses dedicated to Engine Maintenance are organized by Safran Helicopter Engines Academy and approved centers the world over. Up-to-date course calendars, on-line tests and e-learning modules are also available on the Safran Helicopter Engines Operator On-Line Support (tools web site). 145 C-2e E 51

54 7.10 Flight Operations Services This set of services activities aims at answering all operational related constraints and issues met by pilots and operations departments Pilot Assistance (on site) Through on-site pilot assistance, Airbus provides customers' pilots complementary knowledge on their new helicopter and also on how to master the associated mission systems and equipment in customer's specific operational environments. Available for civil and military operations, it is built according to customer's specific needs and is held at customer's desired location. This pilot assistance can be provided at helicopter delivery, and also upon request at any time Crew Help Desk (on-line support) The Crew Help Desk provides answers to queries relative to best knowledge and operation of the helicopter among e.g. regulations, aircrew publications, aircraft limitations, performance, procedures/ operations and systems. The Crew Help Desk support is ensured through the worldwide Airbus network. This service is provided free of charge. Any question can be raised 24/7 through our toll free number or our Keycopter website for organizations using the internet (erequest function) Pilots Check-list - PCL - (Operational Documentation) The PCL presents abbreviated standard operating procedures based on the helicopter flight manual (FLM) or the Flight Crew Operating Manual (FCOM). The PCL does not replace nor supersede the current FLM/FCOM. It is updated in accordance with the corresponding FLM/FCOM revisions when applicable. The PCL is provided in PDF/paper format, in English language Flight Ops Briefing Note - FOBN - (Operational Documentation) Customers Flight Ops Department publishes on Customer or Internal request briefing note to address Fleet Safety and Ops Procedures needs. The FOBN are distributed free of charge on T.I.P.I Safety Management System (SMS) Services A Safety Management System (SMS) is a structured approach to safety management, which encompasses the organizational structures, responsibilities, policies and procedures necessary in order to ensure safe operations of a company. Airbus Helicopters International Services (AHIS) consulting division can support the introduction of SMS in Customer's organization. AHIS consulting experts have extensive operational and technical knowledge and can provide practical solutions tailored to customer's needs C-2e E

55 7.11 HCare - Connected Services Two families of essential service package (available online or locally) accessible through Keycopter website and/or the e-apps Apple store: HCare Flight For efficient flight preparation Flight Planner: Airbus all-in-one portable Electronic Flight Bag for mission planning on ground and mission execution in flight, running on rugged windows tablet. Flight Perfo: separate ios app for Performance computation Flight Balance: separate ios app for Weight and Balance computation HCare Fleet More dedicated to support maintenance operations and for a smarter fleet management. Fleet Keeper application: The full e-solution by Airbus for your Technical Log Book linking Flight Operations, Airworthiness and Maintenance Crew (mobile and Web-based). Monitor & control fleet status in real-time Record flight reports Manage technical events Envision ngen: Airbus trusted solution for aviation management. Powerful all-inclusive software developed for operators in need of a complete Maintenance Information System. This tool is customizable across various modules, and covers any activity related to helicopter operations. 145 C-2e E 53

56 Blank C-2e E

57 8 Abbreviations Abbreviation ACU ADC ADF ADS-B AEO AFT AGL AHIS AM AMM AOG ASB CAA CAAC CAD CAI Cat. A CBT CECG CIP CMM CMP COM CPDS DA DC db DGAC EASA EASB EBH ECMM ELT EPNdB FAA FAR FBH FCA FCL FCOM FFS Fh FLI Meaning Audio Control Unit Air Data Computer Automatic Direction Finder Automatic Dependent Surveillance Broadcast All Engines Operative Aft Above Ground Level Airbus Helicopters International Services Amplitude Modulation Aircraft Maintenance Manual Aircraft On Ground Alert Service Bulletin Civil Aviation Authority Civil Aviation Administration of China Cautions and Advisory Display Computer Aided Instruction Category A Computer Based Training Corrosion Erosion Control Guide Carriage Insurance Paid Component Maintenance Manual Continuous Maintenance Program Communication Central Panel Display System Density Altitude Direct Current Decibel Direction générale de l'aviation civile European Aviation Safety Agency Emergency Alert Service Bulletin Exchange By-the-Hour Electronic Component Maintenance Manual Emergency Locator Transmitter Effective Perceived Noise decibels Federal Aviation Administration Federal Aviation Regulations Full By-the-Hour Free Carrier Flight Crew Licensing Flight Crew Operating Manual Full Flight Simulator Flight hours First Limit Indicator 145 C-2e E 55

58 Abbreviation FLM FNPT FWD GPS GSE GSP H/C HIGE HOGE HP ICAO ICS ILS IN IPC ISA KCAS KIAS LARS LBA LCD LED LFR LH LOAP max. MCP MFD MKR MMEL MRO MSM MTC MTOW NVG OAT OCMM OEI OEM OPS PA PBH PCL PFD RAM RBH Meaning Flight Manual Flight Navigation Procedure Trainer Forward Global Positioning System Ground Support Equipment Global Support Package Helicopter Hover In Ground Effect Hover Out of Ground Effect High Pressure International Civil Aviation Organization Intercommunication System Instrument Landing System Information Notice Illustrated Parts Catalog International Standard Atmosphere Knots Calibrated Airspeed Knots Indicated Airspeed Lightweight Aircraft Recording System Luftfahrt Bundesamt Liquid Crystal Display Light Emitting Diode Logistic Field Representative Left Hand List Of Applicable Publication Maximum Maximum Continuous Power Multifunctional Display Marker Master Minimum Equipment List Maintenance, Repair Overhaul Master Servicing Manual Manuel Techniques Courantes Maximum Takeoff Weight Night Vision Goggles Outside Air Temperature Online Component Maintenance Manual One Engine Inoperative Original Equipment Manufacturer Operations Pressure Altitude Parts By the Hour Pilot's Check List Primary Flight Display Reliability, Availability and Maintainability/Testability Repair By the Hour C-2e E

59 Abbreviation R/C R/D Ref. REU RH RPM SAS SB SBH SDS SIN SL SL SMS SLL SP SPM SRD SRM STC TBO TCI TIL TIP TQ TOP TOT VARTOMS V BR VDC VEMD VFR V H VHF VMMS V NE VOR VTOL V Y WDM Meaning Rate of Climb Rate of Descent Reference Remote Electrical Unit Right Hand Revolutions Per Minute Stability Augmentation System Service Bulletin Support By the Hour System Description Section Safety Information Notice Service Letter Sea Level Safety Management System Service Life Limit Single Pilot Standard Practices Manual Status Revision Documentation Structure Repair Manual Supplemental Type Certificate Time Between Overhaul Time Change Item Technical Information Letter Technical Improvement Proposal Torque Takeoff Power Turbine Outlet Temperature Variable Rotor speed and Torque Matching System Best Range Speed Volt Direct Current Vehicle and Engine Multifunction Display Visual Flight Rules Fast Horizontal Speed Very High Frequency Vector Mast Moment System Never Exceed Speed VHF Omnidirectional Radio Range Vertical Takeoff and Landing Best Rate of Climb Speed Wiring Diagram Manual 145 C-2e E 57

60 Blank C-2e E

61 Manufacturer s Notes This document provides general information on the description, specification, weights, dimensions and performance data of helicopters manufactured by Airbus Helicopters and on related services and support. Depending on the exactly selected configuration and/or the respective mission profile, these data may vary. For specific, individual performance data and operating limitations reference shall be made to the approved flight manual and all appropriate documents. The operational or certification regulations, as defined by competent local authorities, may require as compulsory the installation of some of the recommended or further available equipment as listed in this document, with present document however not being meant to be comprehensive in terms of all worldwide operational requirements. The operator shall be responsible to clarify with its respective local authorities that any potential configuration of the helicopter complies with the regulatory requirements for the area of operation and/or type of mission. The Airbus Helicopters product policy aims at continuous product improvements. Therefore Airbus Helicopters reserves the right to make data changes at any time without any notice being given with reference to present issue of this document. The depicted images (i.e. photos, 3D-pictures, general drawings, diagrams or similar) are for illustration purposes only. The facts and figures contained in this document and expressed in good faith shall not constitute any offer from or the acceptance of an offer leading to a contract with Airbus Helicopters. Airbus Helicopters' logo, EC145, HCare, VEMD and Keycopter are registered trademarks of Airbus Helicopters. 145 C-2e E 59

62 Blank C-2e E

63

64