January 2017 A E R O F L O T G R O U P I N V E S T O R P R E S E N T AT I O N

Transcription

1 January 2017 A E R O F L O T G R O U P I N V E S T O R P R E S E N T AT I O N

2 Disclaimer This document has been prepared by PJSC Aeroflot (the Company ). By attending the meeting where the presentation is made, or by reading the presentation slides, you agree to the following. This document does not constitute or form part of any advertisement of securities, any offer or invitation to sell or issue or any solicitation of any offer to purchase or subscribe for, any securities of the Company in any jurisdiction, nor shall it or any part of it nor the fact of its presentation or distribution form the basis of, or be relied on in connection with, any contract or investment decision. No reliance may be placed for any purpose whatsoever on the information contained in this document or on assumptions made as to its completeness. No representation or warranty, express or implied, is given by the Company, its subsidiaries or any of their respective advisers, officers, employees or agents, as to the accuracy of the information or opinions or for any loss howsoever arising, directly or indirectly, from any use of this presentation or its contents. This document may include forward-looking statements. These forward-looking statements include matters that are not historical facts or statements regarding the Company s intentions, beliefs or current expectations concerning, among other things, the Company s results of operations, financial condition, liquidity, prospects, growth, strategies, and the market in which the Company operates. By their nature, forwarding-looking statements involve risks and uncertainties because they relate to events and depend on circumstances that may or may not occur in the future. The Company cautions you that forward-looking statements are not guarantees of future performance and that the Company s actual results of operations, financial condition and liquidity and the development of the market in which the Company operates may differ materially from those made in or suggested by the forwardlooking statements contained in this document. The Company does not undertake any obligation to review or confirm expectations or estimates or to update any forward-looking statements to reflect events that occur or circumstances that arise after the date of this presentation. 2

3 Aeroflot #1 Russian Carrier with a Global Network 1 #1 airline in one of the world s largest markets with leading positions on both domestic and international routes, one of Europe s leading airlines 2 Global network with 153 unique destinations (300+ routes) in 51 countries serviced by one of the youngest fleet globally 1 3 Multi-brand offering to appeal to a broad customer spectrum across geographies 4 Superior product and customer experience (Aeroflot airline awarded Four Star Airline status by Skytrax) 5 Efficient operating model underpinned by effective yield and cost management 6 Experienced management team and international standards of corporate governance Note: Network statistics are based on summer 2016 schedule. Youngest average fleet among airlines with fleet over 100 aircraft as of October

4 RUSSIAN AIR TRANSPORTATION MARKET UPDATE 4

5 Russian Air Transportation Market: Room for Growth Russian Total Passenger Traffic Growth, mn PAX (1) Trips per Capita (2) Total CAGR 8.8% International 5.8% Domestic 12.5% Notes: (1) Total local and foreign carriers traffic Sources: FAAT, Aeroflot estimates Domestic Routes International Routes (4.1)% Change FY14-15 (16.6)% 13.6% Despite fast growth of the recent years, Russian airline industry still has promising growth prospects compared to European & US markets UK USA Turkey EU-27 Russia (2) Airline PAX per capita per year, as of 2015 (3) 2025E x.xx (3) 0.36 Domestic PAX per capita Railways facing increasing competition RZD long-haul rail traffic (mn PAX) (4.0)% 1.5% (5.0)% (7.1)% (4.8)% Long-distance rail routes posted first single digit traffic increase in 4 years in row. (5.1)% 4.5% from airlines on domestic routes Domestic air traffic (mn PAX) 8.1% 12.0% % 10.8% % 52.6 But domestic airlines continue to outperform rail sector. 16.2% 5.5% M M M M 2016 Russian market is well positioned for long-term growth on the back of still low penetration, additional potential from ongoing structural changes and increasing propensity to travel by air as well as advantageous geographical location. 5 *In the charts, tables and text of this presentation, immaterial deviations in calculation of % change, subtotals and totals are due to rounding

6 Aeroflot Group vs Air Transportation Market: 9M 2016 Passenger Traffic: Market vs Aeroflot Group Change in Airlines Passenger Numbers Russian Air Transportation Market (PAX) (4.1%) Domestic Routes International Routes (7.9%) mn PAX, 9M Increase/decrease in PAX million (16.6)% % (20.4)% % (1.0) ,2 5.0 (0.9) , Aeroflot Group (PAX) % (6.2)% 32.5% Market Dynamics Net of Aeroflot Source: TCH, Company estimates Note: Incl. foreign carriers traffic. 9M M % % % M M 2016 (12.0)% Total Market (17.2)% (20.2)% International (32.4)% 2.0% Domestic 3.7% Aeroflot Group S7 Group UTair Group Ural Airlines Foreign Carriers Source: TCH, Rosaviatsia, Company estimates Increasing Market Share 1 (PAX) 9M % 14.0% 5.0% 7.3% 9.5% 35.2% 12.6% +6.5 p.p. 9M % 14.1% 6.3% 6.7% 12.9% Foreign Airlines Other Russian Airlines Aeroflot Group succeeded to convert market instability and competitors weakness into an advantage and continued outperforming Russian market in 9M 2016 growing PAX by 9.2% with acceleration on both domestic and international routes. Others 41.7% 6

7 Capacity Optimization by Russian and Foreign Airlines Capacity to and from Russia (ASK) was optimized 1 ASK change, y-o-y on Domestic and International Routes 9M 2016 vs. 9M 2015, billion ASK 9.3% 13.6% 7.6% 5.5% 8.3% 6.0% 7.1% 9.3% 13.3% 8.8% Jan Feb Mar Apr May Jun Jul Aug Sep (12.9)% (6.9)% (11.2)% (10.8)% (10.5)% (10.8)% (10.7)% (9.8)% (6.7)% (10.0)% (23.4)% (17.5)% (20.8)% (19.0)% (19.5)% (18.5)% (18.5)% (18.3)% (15.8)% (18.9)% Jan Feb Mar Apr May Jun Jul Aug Sep 9M 2016 Aeroflot Group Market (All Airlines) Market excl Aeroflot Group by both Russian and Foreign Carriers (1.2) (2.6) (2.8) (3.7) (3.7) (3.7) (4.0) (3.8) Domestic routes International routes However the Trend is Reversing (1.8) 9M 2016 vs. 9M 2015, billion ASK Jan Feb Mar Apr May Jun Jul Aug Sep ASK (bn and y-o-y dynamics) (10.5%) (10.7%) (9.1%) (1.2) (1.8) (2.6) (2.8) (3.7) (4.0) (3.7) (3.7) (3.8) Q1 Q2 Q3 Q4 (Exp) Russian carriers Foreign carriers In Q there were no major capacity optimizations besides y-o-y base effect which starts to reverse on the back of improving macroeconomic situation, however capacity expansion is expected to be strongly correlating with demand. 7 Source: TCH, Rosaviatsia, Company estimates; 1 Based on data for domestic carriers only

8 AEROFLOT GROUP BUSINESS AND STRATEGY OVERVIEW

9 Key Pillars of Aeroflot s Corporate Strategy 2025 Strategic Goals Top-5 European airline by revenue and passenger traffic Top-20 global airline by revenue and passenger traffic Total annual passenger traffic of more than 70 mn passengers, including 30 mn on the Russian market Share of transit passengers through Aeroflot s hub in Moscow at least 32% Market expansion based on implementation of multi-brand strategy Multi-brand Strategy Global Network Strategic Partnerships Infrastructure Expansion 9

10 Multi-Brand Strategy: 2016 Vision Brand Business Model Focus Airport PAX Contribution 1 PAX Growth Premium Flagship carrier Premium product High income and middle class Hub and spoke model Moscow (Sheremetyevo) 9M % 9M 2016 y-o-y % 21.7 Regional Focus on domestic regional flights Interregional flights Selected international routes, mostly out of VKO airport in Moscow Natural connectivity in VKO and LED Moscow (Vnukovo) Saint-Petersburg (Pulkovo) Rostov-on-Don Orenburg % 7.4 (7.5)% 6.8 Regional / Far-East The Far East airline flying on shortand mid-haul direct international and domestic routes Regional flights to remote cities in the Far East Vladivostok Khabarovsk Yuzhno-Sakhalinsk % % 1.1 Low Cost Short and mid-haul flights Mostly domestic segment, selected international routes Point-to-point carriage Moscow (Vnukovo) % % 3.3 Group Premium segment Middle segment Low cost segment Synergies from specialized subsidiaries Total PAX (mn) % % 32.8 Multi-brand offering to capture customers in every market segment from premium to budget. In 2016 additional steps taken to simplify operational structure of regional companies merger of Rossiya airline with Donavia and Orenair airlines targeting subsidiaries efficiency enhancement. Source: Company data 1 PAX contribution as of 9M Absolute number of passengers in million in green circle 10

11 Pobeda Airline: Group s Low Cost Carrier Overview of Pobeda Network Fleet Key milestones Operating Results thousand PAX Operating from Vnukovo airport (3 rd Moscow airport by PAX) Network comprising 36 routes (22 unique for the Group) Additional expansion to international destinations (6 countries) 12 Boeing NG Single class cabin 189 seats per plane 2014 December - First flight performed from Moscow to Volgograd 2015 March - Seasonal summer route announcement April - Pobeda becomes Top-10 airline in Russia June - Cumulated PAX reached 1 mn December - Launch of international flights December - Cumulated PAX reached 3 mn 2016 Development of international network and intra-region flights 1, , % 3,261.1 Pobeda s Network Girona Cologne Memmingen Bergamo Saint Petersburg Tivat Bratislava Yaroslavl Moscow N. Novgorod Cheboksary Kazan Belgorod Rostov Ulyanovsk Samara Volgograd Astrakhan Gelenzhik Nazran Nalchik Vladikavkaz Makhachkala Tbilisi Baku Kirov Perm Tyumen Ekaterinburg Nizhnekamsk Chelyabinsk Routes from Moscow Route from Samara Routes from Rostov Routes from St.-Petersburg Additional Customers Both on Domestic and Intl. Destinations thousand PAX 2,163.3 Larnaca +314,7 Paphos Ufa Route from Makhachkala Surgut Novosibirsk Almaty +783,0 3,261.1 Krasnoyarsk Routes from Ekaterinburg % 87.6% 81.7% 1Q Q Q M 2016 Seat Load Factor, % Pobeda s seat load factor on domestic routes in 9M 2016 (89.7%) exceeds the one of Aeroflot Group (85.0%) that contributes to the efficiency of LCC 9M 2015 International Domestic 9M 2016 Share of Segments (%) - International 9.6% 100% Domestic 90.4% Pobeda, the only Russian LCC, is a timely value proposition to cost conscious passengers. High pace of domestic expansion maintained in 9M 2016 with tapping into new international markets. 11

12 Aeroflot Group Network # of Flights Evolution by Region 1 Geographic Network (9M 2016, y-o-y) Russia Europe Asia Americas (3.4)% 5.0 % 14.2 % Los Angeles 8.9 % Miami Havana New York Washington Murmansk Arkhangelsk Novy Urengoy Syktyvkar Saint Petersburg Surgut Nizhnekamsk Nizhnevartovsk Kemerovo Nizhny Novgorod Ekaterinburg MOSCOW Samara Novosibirsk Tomsk Kaliningrad Cologne Ufa Kazan Omsk Hamburg Berlin Kazan Minsk Voronezh Chelyabinsk Dusseldorf Saratov MinVody Orenburg Magnitogorsk Astana Barnaul Frankfurt Praha Paris Kishinev Volgograd Aktobe Munich Simferopol Gelendzhik Rostov Atyrau Karaganda Vienne Astrakhan Milan Bergamo Varna Stavropol Bishkek Aktau Shymkent Anapa Adler Almaty Nice Rimini Sochi Barcelona Krasnodar Rome Tivat Bourgas Baku Tashkent (Burgas) Eerevan Samarkand Larnaca Teheran Beirut Tel Aviv Deli Dubai Krasnoyarsk Abakan Perm Irkutsk Ulaanbaatar Hanoi Beijing Seoul Guangzhou Hong Kong Harbin Shanghai Yakutsk Pusan Khabarovsk Vladivostok Magadan P. Kamchatsky Yu. Sakhalinsk Tokyo CIS (21.5)% Bangkok Ho Chi Minh Phuket Middle East and Africa Total (2.9)% (1.9)% Male Aeroflot routes Rossiya routes Aurora routes 3.8% Average Scheduled Flight Frequency per Route 2 Increase in Group frequencies by 3.8% was supported by rapid expansion of the number of frequencies in international segment (+7.5%) due to additional rights distribution at the end of 2015 as well as launch of new destinations 9M M % % % % 6.9 Oslo Stockholm Helsinki Tallinn Riga Copenhagen MOSCOW Hamburg Vilnius Amsterdam Hannover Berlin London Dusseldorf Warsaw Brussels Dresden Frankfurt Prague Paris Stuttgart Vienna Zurich Munich Budapest Geneva Zagreb Lyon Milan Venice Belgrade Nice Bucharest Bologna Split Barcelona Sofia Rome Tivat Madrid Thessaloniki Istanbul Valencia Tbilisi Alicante Malaga Athens Antalya Heraklion Larnaca Tenerife This map is saved in Dealworks folder pptx Scheduled International Domestic Medium-haul Long-haul Moderate growth of destinations, focus on increase in frequencies on scheduled routes Aeroflot Group operates flights to 153 unique destinations in 51 countries (in 2016 summer schedule) In the first nine months of 2016 Aeroflot airline added flights to a number of European destinations (Alicante, Valencia, Lyon) Note: 1 Scheduled flights of Aeroflot Group (excluding Pobeda LCC); 2 Average weekly frequency per route (excluding Pobeda LCC); in 2016 the Group adopted new frequency per route calculation methodology and previous periods were recalculated retrospectively 12

13 Aeroflot Airline Domestic and International Transit Growing Connectivity of Aeroflot Flights 1... Average weekly frequency per route Aeroflot airline 12.7x 13.5x 16.0x 17.2x 19.0x Growth 9M % (0.8%) (0.3%) Results into a Flexible Approach to Transit Flows Growing share of transit of Aeroflot airline in Sheremetyevo 39.2% 44.2% 44.9% 42.5% 35.5% 13.5% 10.7% 7.9% 13.6% 12.5% 16.0% 16.7% 16.7% 16.7% 17.0% 11.6% 11.8% 14.0% 14.6% 13.0% International Domestic Combined 9М М 2016 Connectivity ratio Backed by Convenient Location of Aeroflot Hub Moscow Shortest geographical distance M М 2016 Domestic - Domestic International - Domestic / Domestic - International International - International Increase in International International Traffic Total Aeroflot airline int. int. transit traffic, thousand PAX From/To Paris London Vienna Stockholm Rome CAGR 22.3% Via Moscow 15:00 15:05 13:45 13:15 14:55 Tokyo Via Dubai 18:30 18:55 17:15 17:45 17:30 Via Moscow 14:05 14:10 12:50 12:20 14:00 Shanghai Via Dubai 17:25 17:50 16:10 16:40 16:25 Via Moscow 15:00 14:40 13:20 12:50 14: M М 2016 Hong Kong Via Dubai 18:30 17:10 15:30 16:00 15:45 Less focus on international-international transit market in 9M 2016 is Source: Company data, IMF, Eurostat, RITA, Russian State Statistics Service, Rosaviatsia. attributable to a pickup in point-to-point demand 1 Data for Aeroflot airline s own flights; Aeroflot adopted new frequency per route and connectivity ratio calculation methodology and previous periods were recalculated retrospectively Increasing flight frequency improves connectivity and supports Aeroflot s traffic growth in Sheremetyevo airport. Advantageous geographical positions and Group s efforts support traffic growth on key European and Asian 13 destinations.

14 Transaero Demise - Integration Update New routes require additional fleet to service enlarged network and provide with ability to hire more employees B routes B k employees B737 А321 Initial Plans New slots and designations for 56 routes out of 141 international routes serviced by Transaero previously Capacity addition on non-regulated domestic market Current Status Launched flights to new destinations (incl. charter program) and increased capacity on the existing utilizing most of the granted rights Negotiations on the slots with a number of airports underway Rights for 13 routes were returned to Aviation authorities voluntarily, seven destinations not extended after one year period Initial Plans Aeroflot Group planned to take up to 34 aircraft from Transaero fleet 10 B737 and 6 A321 from the order book will be delivered in Current Status Aircraft that were exploited by Transaero are joining Rossiya fleet 7 B747 and 5 B777 phased-in in 9M 2016 (used aircraft) 5 A321 from the order book phased-in in 9M 2016 (new aircraft) Expected additions: 2 B747 (used a/c) + 10 B737 and 1 A321 (new a/c) Initial Plans Aeroflot Group plans to employ ~6,000 former Transaero personnel 60% of employees to be hired flight crew Current Status After assessment of applications received 4,255 were hired: ~550 cabin and 2,030 cockpit crew ~720 engineers ~740 ground handling and security ~ 220 administrative and other Additional designations received from the Russian aviation authorities (previously exploited by Transaero airline that left the market after the bankruptcy) provide Aeroflot Group with further growth opportunities. 14

15 OPERATING PERFORMANCE

16 Aeroflot Group Monthly Operating Results Passenger Traffic Dynamics PAX Load Factor Change (PLF M 2016 PLF M 2015 for respective month) 5.8% 5.4% 6.4% 11.6% % 17.1% 2.7% 7.3% 19.1% 24.8% 12.4% 8.8% 6.2% 7.9% 17.2% 9.5% 8.8% 9.2% 8.5% 8.5% 3.9% 12.2% 14.4% 1.0% 1.2% 26.8% 2.5% Jan Feb Mar Apr May Jun Jul Aug Sep x.x% Change, y-o-y Domestic, PAX International, PAX Despite deteriorating international traffic trends for the overall industry, the Group posted strong performance on international routes and outperformed market growth on domestic destinations. Jan Feb Mar Apr May Jun Jul Aug Sep Total Domestic International Aeroflot Group and its flagship carrier Aeroflot airline succeeded to increase PLF above market average (82.4% for AG vs 82.1% for the market) driven by higher PLF growth numbers on the back of more efficient capacity management. 9M 2016 Aeroflot Group Aeroflot Airline Russian Airlines Total PAX + 9.2% % - 7.9% Domestic PAX + 8.0% % + 5.5% International PAX % + 8.5% % Note: Numbers on this slide are presented only for Russian carries (for comparison purposes between PAX and SLF for the market) Source: Rosstat, TCH, Aeroflot estimates 9M 2016 Aeroflot Group Aeroflot Airline Russian Airlines Total PLF p.p p.p p.p. Domestic PLF p.p p.p p.p. International PLF p.p p.p p.p. Strong double digit PAX growth on the back of solid domestic market numbers. Acceleration of growth on international routes on the back of stabilizing macro and due to low base effect of Positive PLF numbers throughout the 9M 2016 on the back of domestic and international routes PLF dynamics. 16

17 Operating Data 3Q & 9M 2016 Aeroflot airline Aeroflot Group Indicator Unit 3Q Q 2016 Y-o-Y 9M M 2016 Y-o-Y 3Q Q 2016 Y-o-Y 9M M 2016 Y-o-Y Passenger Traffic th PAX 7,689 8, % 19,669 21, % 12,199 13, % 30,053 32, % International Routes th PAX 3,836 4, % 10,193 11, % 4,716 5, % 12,274 13, % Domestic Routes th PAX 3,852 3, % 9,476 10, % 7,483 7, % 17,779 19, % Passenger Turnover m pkm 21,705 23, % 55,871 61, % 29,975 34, % 74,454 84, % International Routes m pkm 13,061 15, % 35,302 39, % 15,165 18, % 40,184 46, % Domestic Routes m pkm 8,645 8,634 (0.1%) 20,570 22, % 14,810 15, % 34,270 37, % Passenger Capacity m ASK 25,231 26, % 69,650 75, % 35,152 38, % 93, , % International Routes m ASK 15,386 17, % 44,502 49, % 17,927 21, % 50,934 58, % Domestic Routes m ASK 9,845 9,419 (4.3%) 25,148 25, % 17,225 17,116 (0.6%) 43,007 43, % Passenger Load Factor % 86.0% 87.8% 1.8 p.p. 80.2% 82.0% 1.8 p.p. 85.3% 88.6% 3.4 p.p. 79.3% 82.4% 3.1 p.p. International Routes % 84.9% 85.7% 0.8 p.p. 79.3% 79.8% 0.5 p.p. 84.6% 86.7% 2.1 p.p. 78.9% 80.4% 1.5 p.p. Domestic Routes % 87.8% 91.7% 3.9 p.p. 81.8% 86.4% 4.6 p.p. 86.0% 91.1% 5.1 p.p. 79.7% 85.0% 5.3 p.p. Tonne-Kilometres m tkm 2,094 2, % 5,465 6, % 2,848 3, % 7,169 8, % International Routes m tkm 1,256 1, % 3,443 3, % 1,447 1, % 3,886 4, % Domestic Routes m tkm % 2,023 2, % 1,401 1, % 3,282 3, % Flight Hours hours 157, , % 443, , % 237, , % 649, , % Strong operating results in 9M and Q3 2016: growing PAX flows and PLF on the back of balanced capacity expansion. 17

18 9M 2016 Operating Data by Region (Scheduled Routes) Americas Russia CIS 14.8 % 15.3 % 12.0 % 7.4 % 8.4 % 5.3 p.p % 5.6 % 4.3 p.p. 2.5 p.p. 1.6 % Passengers carried RPK ASK SLF Higher demand on the flights to the region on the back of operating program expansion resulted in PLF improvement Passengers RPK ASK SLF carried Russian market is a star performer for the third year in row, despite high base of previous year (8.3)% Passengers carried Europe Middle East Asia 12.7 % 14.1 % 11.8 % 6.8 % 6.3 % RPK ASK SLF Passengers carried numbers were under pressure due to suspension of flights to Ukraine, which was compensated by additional demand on new Kazakhstan routes 12.4 % 11.2 % 12.1 % 1.6 p.p. 1.3 % 0.4 p.p. (0.7) p.p. Passengers RPK ASK SLF carried Softening of competitive landscape, intelligent capacity management and additional destinations in Europe Passengers RPK ASK SLF carried Middle East market performance affected by stronger demand for leisure travelling in 3Q as well as additional capacity on key regional destinations Passengers RPK ASK SLF carried Asian market indicators increase was sustained due to capacity expansion on selected routes, less competition as well as increased transit demand from Asia Strong operating performance on the scheduled routes was partially offset by selective adjustments in network due to internal and external reasons Source: Data presented based on management accounting for scheduled flights of Aeroflot Group (excluding charter flights) 18

19 FLEET OVERVIEW

20 Aeroflot Group Fleet Evolution Aeroflot Group Fleet in Operation 1 Average Age of the Fleet 2 Aircraft Average Age М 2016 Aeroflot Airline Fleet in Operation 1 Aircraft Average Age Shandong Airlines Azul Hainan Airlines Garuda Indonesia IndiGo Sichuan Airlines China Eastern Airlines Xiamen Airlines Lion Air Emirates Airline Republic Airlines Qatar Airways Etihad Airways Turkish Airlines (THY) Shenzhen Airlines Air China М 2016 Singapore Airlines Japan Airlines Qantas American Airlines Lufthansa Air France British Airways United Airlines Jazz Delta Air Lines Aeroflot operates the youngest fleet in the industry among airlines with active fleet of 100+ aircraft Aeroflot achieved significant progress in fleet renewal both for Aeroflot airline and for the Group 1 Excludes planes out of operation 2 Average Fleet Age of Selected Airlines with Active Fleet of 100+ Aircraft according to Flightglobal data (as of September 2016) excluding planes out of operation 20

21 Aeroflot Group Fleet Breakdown Aircraft Type Operated by Lease type Total as of Total as of Change vs. Owned Aeroflot Subsidiaries Finance Operating 30-Sept Dec Dec-2015 Wide-body Boeing (1) Airbus A Boeing Boeing Narrow-body (medium-haul) Airbus A (4) Airbus A Airbus A Boeing Narrow-body (regional) DHC DHC An SSJ Total fleet Breakdown by Aircraft Type Breakdown by Company Breakdown by Ownership Type Wide-body 18% Aurora 8% Pobeda 4% Finance 17% Owned 2% Narrowbody (regional) 17% Narrowbody (mediumhaul) 65% Rossiya 23% Aeroflot 65% Operating 81% Well-balanced fleet structure in line with Group s strategy 1 Excluding 1 An An-148 were in the process of subleasing to third-party 21

22 Fleet Expansion Plan Type of aircraft Delivery/Phase-out Schedule in Accordance with Existing Contracts 9M 2016 (Actual) Delivery Phase out 4Q and beyond Current fleet (1) Phase Phase Phase Phase Phase Delivery Delivery Delivery Delivery Delivery out out out out out Wide-body (long-haul) 13 (1) 51 3 (1) 1 (1) 5-3 (3) 14 (71) A (3) - (19) B (1) 1 (1) (21) B (9) B (1) A (22) Narrow-body (medium-haul) 27 (18) (7) 39 (11) 26 (16) - (22) - (192) A (5) (3) - (7) - (8) - (18) A (3) 76 - (3) 11 (4) 10 (8) - (11) - (69) A (6) 30 3 (2) (2) - (41) B (4) 48 2 (2) 20 (4) 12 (1) - (1) - (64) Narrow-body (regional) (4) (3) - (53) SSJ (50) An-148 (3) (4) (2) DHC (3) - (1) DHC TOTAL 48 (19) (12) 49 (12) 42 (16) 3 (28) 14 (316) Net additions (1) + 29 aircraft -4 aircraft + 37 aircraft + 26 aircraft n/a (2) n/a (2) Aeroflot Group continues to intelligently manage capacity additions and develop its fleet taking into account market trends and opportunities. Notes: (1) As of ; Not including 1 An-24 (2) Net addition after 2019 is not applicable (3) Phase out via sublease,q phase out according to LOI 22

23 REVENUE AND YIELD MANAGEMENT

24 Traffic Revenue Analysis Traffic Revenue Breakdown by Type 9M 2016 Sheduled Passenger Flights 93.6% Revenue from Scheduled Passengers (RUB mn) 1 3Q Q 2016 Y-o-Y Region 9M M 2016 Y-o-Y 9M 2016, % of total scheduled revenue Charter Passenger Flights 3.9% Cargo 2.5% 53,068 60, % Russia 110, , % 42.1% 27,435 34, % Europe 64,229 82, % 26.5% Scheduled Traffic Revenue by POS 16,382 17, % Asia 40,763 47, % 15.3% 9M Sales in Russia 36.8% Sales abroad 31.1% 5,757 6, % CIS 14,833 16, % 5.2% 6,120 8, % Americas 14,477 20, % 6.5% 5,370 5, % Middle East 13,426 14, % 4.5% Call center and own branches 3.5% Online 28.6% 114, , % Total 258, , % 100.0% In 9M 2016 revenue from scheduled passengers grew by 21.3% on the back of revenue growth across all regions Key drivers of revenue growth are Russian, European, Asian and American markets 1 Data presented based on management accounting 2 Data presented based on management accounting for Aeroflot airline and routes of subsidiary airlines under commercial management of Aeroflot 24

25 Scheduled Flights Revenue Units 3Q 2016 Yield (PAX Revenue / RPK) RUB (0.4)% 3.6% 7.8% Q 2016 RASK (PAX Revenue / ASK) RUB 1.6% 7.5% 14.2% Domestic International Total Domestic International Total 9M 2016 Yield (PAX Revenue / RPK) RUB 9.3% 10.1% % M 2016 RASK (PAX Revenue / ASK) RUB 10.8% 13.8% 17.4% Domestic International Total Domestic International Total Active revenue management strategy translates into gradual increase in yields Positive impact of RUB devaluation and subsequent increase in RUB yields for inbound and transit routes Fourth quarter trends show a decline, in line with seasonality Note: Data presented based on management accounting % Y-o-Y increase

26 FINANCIAL PERFORMANCE

27 Financial Highlights Q Q Change RUB mn (where applicable) 9M M 2016 Change 133, , % Revenue 309, , % 45,935 61, % EBITDAR 1 79, , % 34.5 % 39.3 % 4.8 p.p. EBITDAR 1 margin 25.6 % 31.6 % 6.0 p.p. 34,535 47, % EBITDA 47,846 77, % 26.0 % 29.9 % 3.9 p.p. EBITDA margin 15.5 % 20.2 % 4.7 p.p. 30,942 43, % Operating profit 36,808 66, % 23.3 % 27.7 % 4.4 p.p. Operating margin 11.9 % 17.6 % 5.7 p.p. 5,367 41,331 >7.7x Net income 1,826 43,798 >23.9x 4.0 % 26.2 % 22.2 p.p. Net margin 0.6 % 11.5 % 10.9 p.p. Revenue growth driven by expanding passenger traffic, active revenue management and positive impact from currency devaluation. Y-o-y increase in EBITDAR and EBITDA margins in 9M 2016 on the back of revenue growth and effective cost control. 1 EBITDAR = EBITDA + operating lease expenses; 27

28 Revenue Growth Decomposition Revenue by Key Factors RUB mn Revenue by Business Segments RUB mn 23.2% 23.2% 10.5% % + 0.4% + 1.2% 17.8% + 3.0% + 0.6% + 1.9% 32,430 34,378 1,317 3, ,306 55,015 9,229 1,757 5, , ,510 Growth in operating metrics: PAX + 9.2% RPK+ 13.1% Depreciation of RUB in 9M 2016 y-o-y by c. 15.0% Yields up by 9.8% Driven by other minor factors (Aeroflot Bonus, nonrefundable tickets, etc.) 309,510 Up by thd PAX (or c2.0x times) Growth across geographies: Russian revenue % International revenue +22.8% Cargo volumes % Other revenue (mainly agreements with airlines and FFP) 9M 2015 Volume Currency Pricing Other 9M M 2015 Scheduled Passenger Flights Charter Passenger Flights Cargo Other Revenue 9M 2016 Positive contribution of volume and RUB devaluation were the main factors contributing to revenue growth. Primary driver of revenue growth was expansion of scheduled passenger flights 28

29 Operating Costs 3Q Q 2016 Change y-o-y Change ex. FX & NRE Operating Expense (RUB mn If not stated otherwise) 9M M 2016 Change y-o-y Change ex. FX & NRE % of Total Operating Expense (9M) 26,287 29, % 6.9 % Fuel 71,001 73, % (5.4)% 23.5% 75,814 84, % 12.6 % Opex (ex. Fuel) 201, , % 12.7 % 76.5% 21,816 24, % 8.0 % Aircraft, traffic and passenger servicing 56,332 64, % 9.8 % 20.6% 13,408 17, % 27.4 % Staff 40,643 48, % 18.4 % 15.3% 11,400 14, % 27.5 % Operating lease 31,341 43, % 23.4 % 13.7% 8,711 9, % 4.9 % Maintenance 21,809 27, % 9.8 % 8.6% 6,311 7, % 13.6 % SG&A 1 17,790 20, % 5.9 % 6.4% 3,592 3,449 (4.0)% (4.0)% D&A and custom duties 11,037 10,234 (7.3)% (7.3)% 3..% 10,574 7,947 (25.0)% (1.2) % Other expenses 2 22,747 27, % 12.9 % 8.6% 102, , % 11.1 % Total Opex 272, , % 8.0 % 100.0% In 9M 2016 operating costs were significantly impacted by expansion of operations and RUB depreciation which mostly affected operating lease expense, maintenance and aircraft, traffic and passenger servicing costs 1 Includes sales and marketing expenses and administration and general expenses 2 Other expenses include inflation of Global Distribution Systems cost, reserves accrual, gain from sale of aircraft in finance lease, catering expenses, banks commissions 29

30 Unit Costs 3Q Q 2016 Change Operating Expense per ASK (CASK), RUB 9M M 2016 Change % Fuel (4.3)% % Opex (ex. Fuel): % % Aircraft, Traffic and Passenger Servicing % % Staff % % Operating Lease % (0.6)% Maintenance % % SG&A % (12.6)% D&A and Customs Duties (14.8)% (31.8)% Other Expenses % % Total Opex % 5.9% (6.3)% 0.04 (0.03) (0.01) (0.20) (0.8)% Reported CASK 9M 2015 Staff Fuel Maintenance Aircraft, Traffic and Passenger Servicing Operating Lease D&A and CD* Admin & Sales & Marketing Other Costs (incl. NRE**) Reported CASK 9M 2016 FX and NRE** CASK 9M 2016 ex. FX and NRE** Reported CASK 9M 2015 Cost per ASK increased by 5.9% from RUB 2.90 in 9M 2015 to RUB 3.08 in 9M 2016 on the back of operating expenses increase due to negative FX effects Efficient CASK management during the reporting period (both reported and net of external FX effects) * Customs duties ** Non-recurring expenses include pre-term return of aircraft at Orenair and Rossiya, reserves accrual, gain from sale of aircraft in finance lease 30

31 Fuel Cost Management Flight Hours Fuel Consumption per ASK Fuel Consumption per ATK (thousand hours) (gr/ask) (gr/atk) 4.9% (1.0)% (1.6)% M M 2016 Aeroflot Airline Jet Fuel Price (RUB per tonne of jet fuel) ,652 30,498 Jan Feb Mar Apr May Jun Jul Aug Sep 9M 1 Average price for 9 months 9M M Brent (USD) USD/RUB 2 USD/RUB exchange rate as per the Central Bank of Russia 3 Assuming 18% VAT rate Continuous fuel supply optimization: 1-year supply contracts in airports across Russia Majority of fuel purchased in Russia (73%) and almost all fuel at international airports supplied at formula-linked price - Jet fuel price = NW Europe (FOB Rotterdam) price x Discount x FX rate 2 x Storage/Fuelling/Supply fees (if any of these applicable) Decreasing average fuel price. Average fuel purchase price of $449/ton (c.rub30,498/ton) in 9M 2016 vs $538/ton (RUB31,652/ton) in 9M 2015 (3.6% y-o-y decrease in RUB terms) Aeroflot is achieving efficiency gains in fuel costs as new aircraft are put into operation, while old and less fuel-efficient ones are in the process of phase out Oil price, RUB fluctuations and changes in taxation of oil and gas sector led to a decrease in jet fuel price for Aeroflot 1 Comments 9M M

32 Headcount Overview Aeroflot Group Headcount by Category Traffic Revenue / Airlines Headcount (RUB 000 per employee, annualized) 18.4% 31-Dec Sep-2016 Y-o-Y Flight crew 3,524 3, % Cabin crew 9,758 10, % Technical maintenance and repair 3,871 4, % Tickets and services sales, advertising 1,680 1, % Airport services 5,726 6, % Other airline personnel (inc. airlines head office) 5,557 5,348 (3.8)% Other non-airline subsidiaries personnel 3,915 4, % Total 34,031 36, % Other airline personnel 14.7% Airport services 18.1% Tickets and services sales, advertising 5.0% PAX Traffic / Airlines Headcount (passengers per employee, annualized) 3.7% Flight crew 10.3% Cabin crew 27.8% Technical maintenance and repair 11.9% 11,884 14,075 1,346 1,396 9M M M M 2016 Significant improvement in labour productivity has resulted in increasing PAX traffic per employee 32

33 EBITDA Evolution (RUB mn) Total effect on revenue =71,798 RUB mn Total effect on costs =(42,482) RUB mn Net volume and price effect =37,420 RUB mn 34,378 (20,630) 3,811 (7,443) Net volume and price effect =(21,852) RUB mn 32,430 3,673 1,317 (5,535) (7,325) (2,147) (1,048) (2,165) (774) Net FX effect =13,748 RUB mn 77,160 76,387 47,846 Reported EBITDA 9M 2015 Volume Other Pricing FX benefit FX drag Fuel* Staff* Aircraft, Traffic and PAX* Operating Leases* Maintenance* Admin & Sales & Marketing* Other OPEX* Reported EBITDA 9M 2016 NRE** Adjusted EBITDA 9M 2016 FX impact on operating costs was completely offset by positive contribution of FX change to revenue Net of FX effect decrease in fuel price significantly compensated for the increase in key operating costs Key driver of EBITDA increase is the growth in size and scale of operations * Excluding currency impact ** Non-recurring expenses include pre-term return of aircraft at Orenair and Rossiya, reserves accrual, gain from sale of aircraft in finance lease 33

34 Net Income Evolution (RUB mn) 5,795 (41,678) 66,001 15,171 (2,196) (9,062) 11,782 (7,909) 4,068 43,798 1,826 Reported Net Income 9M 2015 Traffic Revenue Other Revenue Operating Expenses Financial Income/Expense* Subs Reorganization and Reval. of Equity Investments Reserve on Transaero loan and other Settlement of Derivative Contracts Finance Lease Revaluation Taxation Reported Net Income 9M 2016 Strong results at operating level ensured improvement of the bottom line * Excluding financial income/expense associated with derivatives 34

35 Reported and Adjusted Operating and Net Income Analysis 9M Adjusted Operating Income Build-Up (RUB mn) 1, (2,784) 66,926 66,152 Reported Operating Income 9M 2016 Pre-term return of aircraft* 9M Adjusted Net Income Build-Up (RUB mn) BSP and other agents bad debt, fines and penalties reserve Sale of aircraft in finance lease Adjusted Operating Income 9M ,726 2,810 (627) (12,583) 4,047 (2,784) 1, ,798 42,297 Reported Net Income 9M 2016 Settlement of derivative contracts Vladavia disposal Impairment of investments in MASh Cargo and Alt Rejser disposal FOREX on PDP refund** Sale of aircraft in finance lease Aeroflot Group delivered strong results despite significant impact of one-off effects in 9M 2016 * Orenair and Rossiya airline ** 3Q 2016 net FOREX on PDP refund amounted to 9.8 bn RUB *** Orenair and Rossiya airline including FX effect Pre-term return of aircraft*** BSP and other agents bad debt, fines and penalties reserve Adjusted Net Income 9M

36 Operating and Free Cash Flows (RUB mn) >2.8x 7,189 (15,007) (5,170) 21,220 12,521 (2,232) (2,671) 288 9,250 81,606 76,435 84,341 58,954 30,097 Profit Before Income Tax D&A Interest Expense Unrealized Net FX Loss Other Adj. Before Working Capital Changes Cash Flows From Operating Activities Before Working Capital Changes Working Capital Changes and Income Tax Net Cash Flows From Operating Activities Net Capital Expenditures Deposit Placement and Return Net Predelivery Payments for Aircraft Net insurance deposits for a/c in operating lease and other Free Cash Free Cash Flow 9M 2016Flow 9M 2015 Strong Operating and Free Cash Flow in 9M 2016 on the back of growing business volumes, operating performance supported by working capital improvement. 36

37 Leverage and Liquidity Debt Profile 1 Net Debt / LTM EBITDA 2 RUB mn 31-Dec Sep-2016 Change Borrowings 68,460 31,805 (53.5)% Finance Lease Liabilities 164, ,746 (19.3)% Pension Liabilities % Total Debt 233, ,353 (29.3)% Cash and Short Term Investments 36,610 60, % Net Debt 197, ,762 (46.9)% RUB mn Net Debt 2 EBITDA 2 30-Sep Dec Jun Sep Sep Dec Jun Sep , , , ,762 49,127 58,703 75,427 88,018 Debt breakdown by currency Finance Lease Repayment Schedule (RUB mn) 3 Borrowings Finance Lease 0.01% % 3% 69% 99.99% RUB USD EUR 4Q Total Debt decreased by 29.3% mainly due to decrease in borrowings and revaluation of finance lease obligations Cash position of RUB 60.6 billion and undrawn credit lines of RUB 70.2 billion 1 31-Dec-2015 exchange rate RUB per USD, 30-Sep-2016 exchange rate RUB per USD 2 Net debt does not include capitalised operating lease expenses, based on annualized EBITDA 3 Not including interest; future payments in dollars converted into roubles at exchange rate of RUB per USD 37

38 APPENDIX

39 A Modern Global Airline with a Rich 90-Year Heritage Phase I ( ) Phase II ( ) Phase III ( ) Phase IV (2011 onwards) 1923: Russian civil aviation industry and Aeroflot s predecessor established 1980s: Flights to all continents; passenger annual traffic of 120 mn 1991: Reorganised as Joint Stock Company 1992: First Airbus and Boeing delivered 2000: Listed on Moscow Exchange 2006: Joined SkyTeam alliance 2009: Restructuring programme new corporate structure and management team (CEO Vitaly Saveliev) 2009: Further fleet modernisation (+24 new aircraft) : New modern terminals D & E put into operation at Russia s main airport (+25 gates and 17 mn passenger capacity), Aeroflot s hub 2011: Acquired domestic regional carriers Rossiya, Vladivostok Air, Sakhalinskie Aviatrassy, Orenair from Rostec. Integration begins (including Donavia) : Regional airline integration completed. Creating Aurora Airlines, a Russian Far East carrier (merging Vladavia and SAT) 2014: Sochi 2014 Winter Olympics official airline 2014: Launch of Low Cost Carrier Pobeda 2015: Effective Transaero crisis resolution 2016: Commencement of flights of a newly created regional carrier Rossiya (merger of Rossiya, Donavia and Orenair) 39

40 Financial IT systems Service quality Operating efficiency Business model Transformation of the Company Aeroflot in Aeroflot Now Change 6 From multiple disintegrated subsidiaries to product-focused business model Not-integrated Subsidiaries 2 Multi-brand Product Offering Premium Middle-price regional / charter 3 Low-cost Aeroflot Airline Aeroflot + Subsidiaries Aeroflot Airline Aeroflot Group Regional (Far East) PAX 8.8 mn 11.1 mn 26.1 mn 39.4 mn +3.5x RPK 26.0 bn pkm 29.9 bn pkm 74.1 bn pkm 97.6 bn pkm +3.3x PLF 69.0% 70.2% 79.3% 78.3% +8.1 p. p. Fuel consump gr / ASK >30.0 gr / ASK 23.3 gr / ASK 23.1 gr / ASK <(20%) Average fleet age 9.5 years years years 6.4 years (8.6 yrs) indicators 5 Revenue EBITDAR 106,132 RUB mn 23,708 RUB mn 415,173 RUB mn 103,118 RUB mn NPS Score Skytrax Awards None None 72% Received the Best Eastern European Airline award (5 times) 4 Star Airline Share of automated business processes 35% 100% Over the course of the last 7 years the Company has shown extraordinary operational and financial transformation. Source: Company data 1 Figures attributable to Aeroflot Airline; 2 In 2011 Aeroflot acquired from Rostec Rossiya, Orenair, Vladavia and SAT airlines; 3 Created in March 2016 as a result of a merger of Rossiya, Donavia and Orenair airlines ; 4 as of ; consolidated IFRS financial figures are converted from USD to RUB with an 2009 average exchange rate of 31.72; 6 Change figures illustrate Aeroflot Group now vs. Aeroflot + Subsidiaries in

41 2025 Strategy Progress Strategic Goal Progress Status 2025 Goal 1 2 Leading positions in European and global rankings by passenger traffic Leading positions in European and global rankings by revenue PAX, mn CAGR: 24.5% Revenue, RUB bn CAGR: 27.3% TOP-5 European TOP-20 Global PAX >70 mn Domestic PAX > 30 mn TOP-5 European TOP-20 Global Development of hub-andspoke model Share of transit PAX, % p.p. 30.1% 32.7% 35.5% 39.2% 44.2% Share of transit passengers: 32% Increasing presence in various geographical and price segments Russian market share, % p.p. 20.5% 30.0% 30.3% 31.1% 36.7% Broad presence on the market position among European airlines position among airlines globally # # Aeroflot Group has achieved substantial progress on its way to meeting its long-term strategic goals. 41

42 Key Operating Data of Subsidiary Airlines Rossiya Orenair Donavia Aurora Pobeda Total Passenger Traffic, 9M , ,051 3,261 11,116 thousand PAX 9M ,850 2,301 1, ,163 10,385 Y-o-Y 58.5% (78.6)% (82.6)% 21.1% 50.7% 7.0% Passenger Turnover, 9M ,645 1, ,718 5,112 22,238 million pkm 9M ,129 5,074 1,590 1,459 3,330 18,583 Y-o-Y 91.4% (70.6)% (83.1)% 17.7% 53.5% 19.7% 9M % 77.8% 66.7% 73.8% 87.6% 83.4% Seat Load Factor, % 9M % 76.0% 73.2% 71.8% 82.0% 76.5% Y-o-Y 8.0 p.p. 1.8 p.p. (6.5) p.p. 2.0 p.p. 5.6 p.p. 6.9 p.p. 9M ,520 10,577 4,111 29,819 41, ,192 Flight Hours, hours 9M ,120 42,720 22,032 25,614 28, ,336 Y-o-Y 38.3% (75.2)% (81.3)% 16.4% 42.7% (0.1)% 1 According to IFRS, before intercompany eliminations 42

43 Infrastructure Expansion to Support Future Growth SVO Hub Development Programme 1 Construction of 3-rd runway 44 additional take-offs and landings per hour Completion date 2018 SVO Site Outlay Runway-3 Terminal B Cargo terminal Fuel-filling complex Terminal B Cargo (freight) terminal Focused on domestic flights Annual passenger capacity 15 mn Area 100 th m 2 Annual cargo capacity 680 th tones Area c. 90 th m 2 Fuel-filling complex Capacity 1 mn tones in 2017 (30% of total airport volume) Interterminal tunnel Reconstruction of roads Railway terminal 5 Interterminal tunnel 6 Reconstruction of roads 7 Railway terminal 2 terminal-to-terminal tunnels (passengers and baggage) Length 2,100 m Max connecting time 50 min Better connection between South and North terminals Comfortable direct entrance to the airport terminal, 4 lanes New railway track 15 minutes time interval between Aeroexpress trains SVO Traffic Forecast PAX, mn CAGR: 4% Sheremetyevo is set to become one of the most modern airports in Europe, increasing Moscow s attractiveness as a transit hub for international passengers and providing a solid foundation for Aeroflot s long-term strategy. Source: Public domain, Sheremetyevo International Airport corporate presentation. 43

44 Statement of Comprehensive Income RUBm, Unless Otherwise Stated 9M M 2016 Change Traffic revenue 268, , % Other revenue 40,948 46, % Revenue 309, , % Operating costs (272,702) (314,380) 15.3% incl. Staff costs (40,643) (48,118) 18.4% Depreciation and amortisation (10,035) (9,250) (7.8%) Operating profit 36,808 66, % Loss from sale and impairment of investments, net (4,992) (3,734) (25.2%) Finance income 7,987 18, % Finance costs (16,124) (7,388) (54.2%) Hedging result (15,731) (10,611) (32.5%) Share of results of associates (28) - - Result from disposal of subsidiaries - (5,099) - Profit before income tax 7,920 58,954 x7.4 Income tax expense (6,094) (15,156) x2.5 Profit for the period 1,826 43,798 x24.0 Other comprehensive profit/(loss) Items that may be reclassified subsequently to profit or loss: Profit on the change in fair value of hedging derivative financial instruments 7,248 4,485 (38.1%) Effect from hedging revenue with foreign currency liabilities (19,698) 27,360 - Deferred tax related to a profit/(loss) from cash flow hedging instruments 2,509 (6,442) - Other comprehensive (loss)/profit for the period (9,941) 25,403 - TOTAL COMPREHENSIVE (LOSS)/PROFIT FOR THE PERIOD (8,115) 69,201-44

45 Condensed Statement of Financial Position Assets (RUB mn) 31-Dec Sep-16 Change Cash and cash equivalents 30,693 52, % Short-term financial investments 5,917 8, % Accounts receivable and prepayments 76,317 84, % Expendable spare parts and inventories 7,447 9, % Deferred tax assets 21,632 13,668 (36.8%) Prepayments for aircraft 35,291 30,563 (13.4%) Property, plant and equipment 104, ,595 (0.9%) Goodwill 6,660 6,660 - Other assets 26,743 20,810 (22.2%) Total Assets 315, , % Liabilities (RUB mn) Accounts payable and accrued liabilities 54,751 62, % Unearned traffic revenue 28,691 36, % Short-term loans and borrowings and current portion of long-term loans and borrowings 54,085 15,924 (70.6%) Long-term loans and borrowings 14,375 15, % Finance lease liabilities 164, ,746 (19.3%) Provisions for liabilities 6,917 9, % Other liabilities 27,971 15,880 (43.2%) Total Liabilities 351, ,149 (17.7%) Hedge reserve (64,720) (39,317) (39.3%) Retained earnings 39,755 82,343 x2.1 Total Equity (36,120) 40,654 - Total Liabilities and Equity 315, , % 45

46 Board of Directors Corporate Governance Board of Directors General Meeting of Shareholders Audit Committee (4 members) Name Kirill Androsov Audit Committee Personnel and Remuneration Committee Strategy Committee Chairman of the Board of Directors Board of Directors Executive Board Personnel and Remuneration Committee (6 members) Strategy Committee (9 members) Vitaly Saveliev Dmitry Saprykin Member Mikhail Alekseev Member Member Igor Kamenskoy Member Chairman Yury Slyusar Member Incorporated in Russia, PJSC Aeroflot is subject to Russian corporate governance regulations and follows Russian Corporate Governance Code The Board of Directors is currently composed of 11 members. The Board s composition is well balanced from members background perspective, number of independent, non-executive and executive directors Aleksey Germanovich Member Member Member Roman Pakhomov Member Member Chairman Dmitry Peskov Member Member Vasiliy Sidorov Chairman Member Member Sergey Chemezov Independent director according to the Russian Corporate Governance Code 46

47 Aeroflot Group Structure PJSC Aeroflot (1) Airlines Ancillary Companies JSC Rossiya Airlines 75%-1 sh. CJSC Aeromar In-flight catering 51% JSC Donavia (2) 100% JSC Orenair (2) 100% JSC Aurora Airlines 51% LLC Pobeda Airlines 100% LLC Aeroflot-Finance Financial services JSC Sherotel Hotel services Aeroflot Aviation School Education services 99.99% 100% 100% A-Technics Maintenance 100% Over the past years the Group structure was refined with a focus on aviation assets and disposal of non-core assets, which is in compliance with the Group's strategy to streamline the core business PJSC Aeroflot also owns 45.0% of JSC AeroMASh-AB (Aviation security), 8.96% of JSC Sheremetyevo (base airport), 3.85% of PJSC Transport Clearing House (mutual settlements between agencies and airlines) and 49.0% of LLC Transnautic Aero (cargo sales, in liquidation) Notes: (1) The Group as of September 30, 2016; Aeroflot Group consolidates all entities: PJSC Aeroflot and all subsidiaries. (2) Non-operating entities 47

48 Aeroflot Airline - Recognized Service Leadership Recognition for Outstanding Service and Achievements Results in Consistent Improvements in NPS 67% 72% 4 th Star awarded in 2016 Best Airline in Eastern Europe (2016, 2015, 2014,2013 & 2011) Best Russian Airline (2016, 2014, 2013) 52% 56% 58% Best Russian Airline 2013, 2014, star safety rating Best European airline (best business-class in mid-haul segment) Best Airline Cuisine Top-10 Readers Choice Best Russian Airline Dedication to high level of client service backed by relevant and effective marketing strategy has helped us to increase NPS (Net Promoter Score) for several years in row According to estimates, our NPS remained stable in H Increase in NPS Index translates into incremental passenger traffic and revenue growth Aeroflot s achievements in client services have been recognized by independent industry experts, professional community and passengers and helped to significantly increase NPS. 48