LFLS W1819. Page 1 sur 19

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2 CONTENTS CONTACTS... 3 INVOICING AND PAYMENT CONDITIONS... 4 Invoicing... 5 Payment conditions... 5 Procedure in the event of late payment or non-payment... 6 Original version, applicable law and settlement of disputes... 7 Application of VAT... 7 CANCELLATION POLICY... 8 Annual conditions... 9 Applicable during weekends from 15 th december 2018 until 14 th april 2019 and on 2 nd january AIRPORT FEES Preamble Definitions Landing charge Parking charge Passenger service charge Lighting Fuel delivery charge HANDLING RATES Preamble Definition of operations AIRCRAFT AND HELICOPTER HANDLING RATE SERVICES INCLUDED IN THE HANDLING RATE ADDITIONAL OPTIONS De-icing Ramp equipment and services Opening hours extensions Services Page 2 sur 19

3 CONTACTS Business Aviation Terminal Business terminal Manager Frank Florimond fflorimont@grenoble-airport.com Operations businessaviation@grenoble-airport.com Accounting department businessaviation@grenoble-airport.com Aviation development and communications Regional business aviation manager Iryna Tissot iryna.tissot@vinci-airports.com Communication manager Delphine Pouliquen dpouliquen@grenoble-airport.com Page 3 sur 19

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5 The present general terms and conditions apply to services provided by SEAGI according to article L and following of the Transports Code. INVOICING Invoices are issued according to information provided by the client (I.D., billing address, VAT number, registration, etc.). The client is required to inform SEAGI of any modifications. Invoices are issued in Euros ( ). TARIFFS Tariffs are expressed in Euros ( ) and excluded VAT. Tariffs are revisable and their modification is subject to publication. PAYMENT CONDITIONS Payment is considered as complete when the funds have been received in the SEAGI accounts. Invoices shall be paid in Euros ( ). In order to facilitate the processing of payments, the user should provide the reference number stated on the invoices (client and invoice numbers) corresponding to each payment. a) Immediate payment Invoices are payable to SEAGI by cash or credit card (VISA, Mastercard, AMEX) prior to take-off by the aircraft operator or the owner. In the event of non-payment, the invoice will be sent to the user at the end of the current month with a surcharge of 10 corresponding to invoicing charges. b) Payment on a credit basis Users and airlines, which present the necessary guarantees, may be allowed by SEAGI, under express written authorisation, to pay invoices on a credit basis, within 30 days after the issue date. Users permitted to pay on a credit basis may settle by: Bank transfer Payment order: SEAGI Bank: BPN Paribas Address : Centre d affaires La Défense Entreprises 5 bis, place de la Défense Paris la Défense Cedex France IBAN : FR SWIFT CODE : BNPAFRPPPTX For funds transfers from abroad, bank charges are at the expense of the issuing party Page 5 sur 19

6 Cheque Made payable to SEAGI Aéroport Grenoble Isère Saint Etienne de Saint Geoirs France In case of late payment, the customer account will be cancelled and all future invoices will be subject to immediate payment by cash or credit card before each departure flight. PROCEDURE IN THE EVENT OF LATE PAYMENT OR NON-PAYMENT Late payment Any invoice issued by SEAGI which remains unpaid at the due date shall generate an automatic reminder letter. In the event of late payment, any guarantees provided may be used to settle the outstanding debt. The user will be formally notified by recorded delivery letter if such action is being taken by the SEAGI. Penalties for late payment All sums due which are not paid on the due date shall bear interest from day to day at the rate of one and a half times the French legal interest rate currently in force, from the date when such sums were due until the date of payment (both dates inclusive). Disputes and recovery fees In the event that a second reminder letter should remain unanswered after 15 days, the file will be transferred to the SEAGI s litigation department, which will enter into any necessary legal procedures in order to recover the outstanding debts. A single payment to cover the recovery costs will be due in the event of late payment and is fixed at 40 per invoice (Decree n , 2nd October 2012) If the recovery amounts actually incurred should prove to be higher, an additional indemnity may be claimed. Detention of aircraft According to Article L of the Transports Code, SEAGI has the power to detain aircraft where default is made in the payment of Airport Charges. Claims and queries Any queries related to invoices should be raised within 10 days of the invoice date. They are admissible during a period of one year from the issuing date of the invoice. They must be sent in written form to the accounting department at the following address: Page 6 sur 19

7 SEAGI Aéroport Grenoble Isère Saint Etienne de Saint Geoirs France or by at: All complaints must specify: - number of the concerned invoice - date and number of the concerned flight - the claimed service Claims will not give rise to suspension of payment. Invoices will be paid in full pending the resolution of any such claim. ORIGINAL VERSION, APPLICABLE LAW AND SETTLEMENT OF DISPUTES The current document is subject to French law. Any disputes arising out of or relating to this document shall be subject to the exclusive jurisdiction of French Courts. In the event of controversial interpretation of any of the above articles in English language, the original French version will be considered as the only official text. APPLICATION OF VAT All tariffs mentioned in the present document exclude VAT. VAT will be invoiced at the current, applicable rate. Exemptions from VAT are applicable according to: 1. Article 262, II-4 of the French General Tax Code (Code Général des Impôts) «II. Are VAT excluded: 4. all operations concerning delivery, transformation, repair, maintenance, chartering and renting of aircrafts used by a company, which can certify that flights to and from foreign destinations, outside Metropolitan France, represent at least 80% of its activity. 2. The points e), f) and g) of the article 148 of the European Directive 2006/112 CE of 28/11/2006 Member States shall exempt the following transactions: (e) the supply of goods for the fuelling and provisioning of aircraft used by airlines operating for reward chiefly on international routes; (f) the supply, modification, repair, maintenance, chartering and hiring of the aircraft referred to in point (e), and the supply, hiring, repair and maintenance of equipment incorporated or used therein; (g) the supply of services, other than those referred to in point (f), to meet the direct needs of the aircraft referred to in point (e) or of their cargoes. All other services not mentioned above are subject to the current VAT rate. The different services concerned by the exemption are clearly identified by articles 73D and E of Annex III of the French General Tax Code. Users wishing to benefit from this exemption should certify that services bound for or coming from abroad or overseas territories, with the exception of mainland France, represent at least 80% of the user s activity. Page 7 sur 19

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9 ANNUAL CONDITIONS Cancellation of flight requiring an extension of opening hours with less than 48 hours notice 100% of the planned extension rate will be invoiced (in addition to different cancellation fees as mentioned below) APPLICABLE DURING WEEKENDS FROM 15 TH DECEMBER 2018 UNTIL 14 TH APRIL 2019 AND ON 2 ND JANUARY 2019 Cancellation with between 24 and 48 hours notice (unless cancellation is due to weather conditions or ATC slot) 50% of the Full/Full handling rate will be invoiced Cancellation without notice or with less than 24 hours notice (unless cancellation is due to weather conditions or ATC slot) 100% of the Full/Full handling rate will be invoiced Parking reservation from Friday 1200LT until Monday 1200LT cancelled less than 48 hours before arrival 100% of the planned parking rate will be invoiced Page 9 sur 19

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11 PREAMBLE The information and airport charges listed below form part of the current published document «Information on tariff regulations» following the meeting of the Economic Consultative Commission on 7 th June The below mentioned airport charges are specific to business aviation activity. The full, original document is available via If at any time any part of these tariff regulations (including any one or more of the articles of this document) is held to be or becomes void or otherwise unenforceable for any reason under any applicable law, the same shall be deemed omitted from these tariff regulations and the validity and/or enforceability of the remaining provisions of these tariff regulations shall, as far as is possible, not in any way be affected or impaired as a result of that omission. In such events the SEAGI will not be held responsible. These tariff regulations may be revised at any time by the SEAGI to take into account any arising changes in applicable laws, rules or regulations. The fees and charges mentioned in this document may be revised by SEAGI in accordance with the French Civil Aviation Code. DEFINITIONS Departing Passenger - any passenger of at least two years of age who departing on a flight from Grenoble-Isère Airport. European Traffic (EU) - any passenger departing on a flight to a final destination within the European Union (DOM- TOM included) is considered as «European Traffic». Non-European Traffic (Non-EU) - any passenger departing on a flight under French traffic rights to a final destination outside the European Union is considered as "Non-European Traffic». Schengen Traffic - Any passenger departing on a flight to a final destination within the Schengen area is considered as Schengen Traffic. MTOW - Maximum Take Off Weight of the aircraft. MTOW has to be expressed in metric ton and rounded up to the next unit. Documents giving proof of the MTOW must be provided to the airport operator by the aircraft owner. Page 11 sur 19

12 LANDING CHARGE The landing charge is levied for all aircraft landing at Grenoble-Isère Airport and payable to the SEAGI. The landing charges are calculated on the MTOW of the aircraft as stated in the Airworthiness Certificate, the Aircraft Flight Manual or in any other equivalent official document (e.g. Veritas data base). No surcharge will be applied in relation to the aircraft s noise group or the aircraft s gas emission category. Landing tariff MTOW category 0-13 tons tons tons > 75 tons Tariff fix 9,86 + per ton > 6 1,80 /t fix 22,58 + per ton > 13 1,08 /t fix 35,40 + per ton > 25 3,73 /t fix 222,25 + per ton > 75 4,49 /t Peak time surcharge - A 5% surcharge on the landing charge will apply from Saturday 1300 local time to Sunday mornings until 1300 local time from December 1 st to April 30 th included. - A 10% surcharge on the landing charge will apply on Saturday mornings until 1300 local time, during that same period Special conditions There is a 75% discount for aircraft belonging to transport companies or air companies that perform training flights which do not involve transportation or remunerated work during said flights, for each landing operation, touch down with refuelling (Article 6 Decree of 01/24/56 according to the French Laws). All aircraft forced to return to Grenoble-Isère Airport due to technical problems or adverse weather conditions are exempt from the landing charge. Page 12 sur 19

13 PARKING CHARGE A charge due to the SEAGI is levied for the parking of all aircraft at Grenoble-Isère Airport under the following conditions. The Parking duration is based on the difference between the landing time and the takeoff time as indicated on the strip which is considered as an offical document. The charge is calculated on the basis of the MTOW indicated in the Airworthiness Certificate, the Aircraft Flight Manual or in any other equivalent official document and on the total parking time. The SEAGI determines the parking position where the aircraft must be parked. For long or frequent stays and for registered regional aeroclubs, the parking charge and its terms of payment can be subject to mutual agreements between the Operator and the SEAGI. First 60 minutes free of charge for all flights. The parking charge is calculated as follows: - Aircrafts with an MTOW inferior or equal to 15 tons 0,21 per ton and per hour - Aircrafts with an MTOW exceeding 15 tons 0,26 per ton and per hour Peak time surcharge : A 100% surcharge on the parking charge applies from December 15th to April 14th included. PASSENGER SERVICE CHARGE A passenger charge is due to the SEAGI and is levied for each Departing Passenger on commercial flights and on each Departing Passenger on a private aircraft of which the MTOW is superior to 3,5 tons. The operator transporting the passengers acts as debtor towards the Airport s Authority (SEAGI). - 4,68 for Schengen and European Union passengers - 7,04 for Non-Schengen and Non-European Union passengers VIP Terminal The passenger service charge for using the VIP terminal amounts to: - 20 for Schengen and European Union passengers - 30 for Non-Schengen and Non-European Union passengers Page 13 sur 19

14 Charge for passengers with reduced mobility A reduced mobility people charge is due to the SEAGI for each departing passenger on commercial flights and on each departing passenger of a private aircraft which MTOW is superior to 6 tons. The reduced mobility people charge equals to 0,64 per departing passenger. The operator transporting the passengers acts as debtor towards the SEAGI. This charge is included in the passenger service charge line on the invoice. Exemption of the passenger service charge Passengers exempt from the passenger service charge: - passengers on a direct transit flight - infants under the age of two - inflight flight - passengers from an aircraft forced to return to the airport due to technical problems or adverse weather conditions LIGHTING Every aircraft movement operated with the use of runway lighting will be charged at the level of 31,54 per movement. Peak time surcharge : - A 5% surcharge on the lighting charge will apply from Saturday 1300 local time to Sunday until 1300 local time from December 1 st to April 30 th included. - A 10% surcharge on the lighting charge will apply on Saturday mornings until 1300 local time, during the same period. Special conditions There is a 50% discount for aircraft belonging to transport companies or air companies that perform training flights which do not involve transportation or remunerated work during those flights. FUEL DELIVERY CHARGE A charge is due for the supply of aircraft fueling at Grenoble-Isère Airport. The charge is billed by the companies authorized by the SEAGI to sell aircraft fuel on site. Tariff Jet engine fuel charge equals to 0,18 per hectolitre. Piston engine fuel charge equals to 0,24 per hectolitre. Page 14 sur 19

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16 PREAMBLE All handling requests will be invoiced at the below rates. Handling is mandatory for all aircraft private or commercial with a MTOW greater than 3 tons. Handling is mandatory for all helicopters with passengers. Ground handling services are provided in accordance with the terms and provisions of the Ground Handling Agreement (SGHA) The terms and provisions of the Main Agreement of the IATA SGHA 2013 will determine the relations between the user and SEAGI. DEFINITION OF OPERATIONS Ferry/Ferry no passengers on arrival and on departure. Ferry/Full or Full/Ferry passengers on arrival or on departure. Full/Full passengers on arrival and on departure. Page 16 sur 19

17 AIRCRAFT AND HELICOPTER HANDLING RATE Cat MTOW Ferry/Ferry Ferry/Full or Full/Ferry Full/Full H0 Helicopters < 3 tons H1 Helicopters > 3 tons Less than 3 tons From 3 to 6 tons From 6 to 10 tons From 10 to 18 tons From 18 to 34 tons From 34 to 45 tons From 45 to 75 tons More than 75 tons SERVICES INCLUDED IN THE HANDLING RATE Services Ferry/Full Full/Full Ferry/Ferry Marshalling X X Wheel-chock positioning and removal X X Passengers boarding and/or disembarking Baggage handling Administrative support (immigration, customs ) X X X Liaison with ATC X X Crew assistance X X Potable water X X Page 17 sur 19

18 ADDITIONAL OPTIONS DE-ICING Anti-icing De-icing De/Anti-icing CATEGORY WINGSPAN AIRCRAFT TYPE Part operation Full operation Part operation Full operation Part operation Full operation 1 13 m or less BE58 / C510 / E50P / FA10 / PAY1-2 / TBM / SR22 / EA From 13,1 to 15 m BE40 / C501 / C525 / H25A / LJ / P180 / PAY3 / PRM1 / DA42 / P46T From 15,1 m to 19 m B190 / B350 / BE20-30 / C25A / C25B / C25C / C550 / C551 / C560 / C56X / C650 / E55P / FA20-50 / G150 / GALX / H25B / H25C / PC12 / BE9L From 19,1 m to 24 m B 736 / C680 / CL / CRJ2 / D328 / E / F2TH / F900 / GLF3 / G250 / C From 24,1 m to 38 m A / B / F100 / FA7X / FA8X / GL5T / GL6T / GLEX / GLF From 38,1 m to 44 m A / A400M m or less B Page 18 sur 19

19 RAMP EQUIPMENT AND SERVICES GPU GPU GPU start-up only ASU Toilet service 145 / per usage (up to 60 minutes) 29 / per additional 15 minutes 46 / per operation 361 / per operation 57 / per operation OPENING HOURS EXTENSIONS AIRPORT If extension planned more than 7 days in advance If extension planned less than 7 days in advance BUSINESS AVIATION TERMINAL Extension of the business aviation terminal opening hours *Each hour commenced dis due 151 / per hour* 223 / per hour* 67 / per hour* SERVICES CATERING Catering order and/or delivery aboard 10% administration fees Coffee/hot water 22 Ice cubes Food storage 6 / per bag 11 / per bag CLEANING Dish washing service 46 ½ dish washing service 23 Cabin cleaning (hovering, counter and table-top wiped down) RESERVATIONS 90 / per operation Hotel reservation and associated admin Car rental reservation and associated admin Transport reservation and associated admin Taxi reservation Other requests 25 / per operation 25 / per operation 10% administration fees 10% administration fees 10% administration fees Page 19 sur 19