Annex 2. S c h e d u l e o f C h a r g e s f o r S t a n d a r d S e r v i c e s

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1 Annex 2 to the General Terms and Conditions for Ground Handling Services - Handling Company - S c h e d u l e o f C h a r g e s f o r S t a n d a r d S e r v i c e s

2 1 Basic Charges by s - all amounts in Euro - Passenger Aircraft Terminal Remote Terminal Remote A310 up to 260 seats 2,560 3,010 3,165 3,730 A310 exceeding 260 seats 2,890 3,265 3,620 4,090 A318 1,255 1,510 1,555 1,875 A319 1,380 1,635 1,700 2,020 A319 auto. loading aid 1,335 1,595 1,645 1,965 A319 Container 1,380 1,635 1,700 2,020 A320 1,600 1,855 1,970 2,290 A320 auto. loading aid 1,545 1,800 1,895 2,215 A320 Container 1,515 1,770 1,860 2,180 A321 1,800 2,115 2,205 2,600 A321 auto. loading aid 1,730 2,050 2,105 2,505 A321 Container 1,670 2,005 2,065 2,465 A ,345 3,795 4,140 4,700 A ,690 4,140 4,590 5,150 A ,345 3,530 4,140 4,375 A ,440 3,700 4,300 4,625 A ,565 3,940 4,590 5,060 A ,815 4,300 4,765 5,375 A ,565 4,040 4,140 4,750 A ,875 4,365 4,775 5,390 A ,190 6,675 7,735 8,345 ACJ 1,140 1,270 1,420 1,585 AN ,120 AN148 1,080 1,290 AT42 / AT AT ,120 ATP 890 1,120 B717 1,255 1,435 1,550 1,790 B737-2/A/M 1,215 1,470 1,510 1,740 B737-2/A/M auto. loading aid 1,175 1,430 1,455 1,685 B737-3 / 7 1,380 1,635 1,700 1,950 B737-3 / 7 auto. loading aid 1,340 1,595 1,650 1,885 valid as of Nov 1, 2016 Page 2 (9)

3 Passenger Aircraft Terminal Remote Terminal Remote B ,600 1,855 1,970 2,290 B737-4 auto. loading aid 1,545 1,800 1,895 2,215 B ,680 1,935 2,075 2,400 B737-8 auto. loading aid 1,625 1,880 1,995 2,300 B737-5 / 6 1,225 1,410 1,510 1,735 B737-5 / 6 auto. loading aid 1,185 1,365 1,455 1,680 B ,800 2,115 2,205 2,600 B ,375 4,865 5,490 6,100 B ,065 5,550 6,310 6,925 B ,340 5,825 6,675 7,285 B ,565 6,050 6,955 7,565 B747 SP 3,690 4,175 4,590 5,200 B ,975 2,350 2,485 2,955 B757-2 auto. loading aid 1,910 2,285 2,390 2,860 B ,560 3,010 3,165 3,730 B757-3 auto. loading aid 2,490 2,940 3,069 3,635 B ,560 3,010 3,165 3,730 B ,890 3,340 3,619 4,185 B ,345 3,795 4,140 4,700 B ,565 4,040 4,140 4,750 B ,875 4,365 4,775 5,390 B ,440 3,700 4,300 4,625 B ,565 3,900 4,455 4,875 BA31 / BA BA46-0 (RJ100/115) 1,195 1,345 1,480 1,670 BA46-1 / ,115 1,165 1,390 BA46-2 1,140 1,320 1,415 1,640 BA46-3 1,195 1,375 1,480 1,710 BA46-8 1,140 1,320 1,415 1,640 BA BBJ 1,140 1,270 1,420 1,585 BBJ2 1,390 1,520 1,730 1,895 BE 02 / 10 / 20 / 80 / 90 / C130 / C160 1,095 1,370 C310 C valid as of Nov 1, 2016 Page 3 (9)

4 Passenger Aircraft Terminal Remote Terminal Remote CL CL CL70 1,080 1,370 CRJ9 1,285 1,625 CRJ1000 1,360 1,715 D328 / D DA DC10 3,345 3,830 4,140 4,750 DC DC9-1 / ,230 1,200 1,520 DC9-1 / 2 auto. loading aid 945 1,200 1,165 1,485 DC9-3 1,160 1,415 1,440 1,760 DC9-3 auto. loading aid 1,130 1,385 1,405 1,725 DC9-4 1,195 1,450 1,480 1,800 DC9-4 auto. loading aid 1,145 1,400 1,425 1,745 DC9-5 1,325 1,580 1,640 1,960 DC9-5 auto. loading aid 1,280 1,540 1,585 1,905 DH8-1 / DH DH ,120 DO E E E E E E E FK FK100 auto. loading aid FK FK FK282 /FK FK FK G2 / G HS valid as of Nov 1, 2016 Page 4 (9)

5 Passenger Aircraft Terminal Remote Terminal Remote IL86 4,375 4,865 5,490 6,100 IL963 Container 4,375 4,865 5,490 6,100 L1015 3,345 3,830 4,140 4,750 LR 31 / LR35 / LR55 / LR MD80-1/2 1,545 1,800 1,910 2,230 MD80-1/2 auto. loading aid 1,500 1,760 1,855 2,175 MD80-3/8 1,545 1,800 1,910 2,230 MD80-3/8 auto. loading aid 1,500 1,760 1,855 2,175 MD80-7 1,325 1,580 1,640 1,960 MD80-7 auto. loading aid 1,280 1,540 1,585 1,905 MD903 1,545 1,800 1,910 2,230 ND P PA31 / PA34 / PA42 / PA SB SF SH SH SW3 / SW TU154 1,680 1,935 2,075 2,400 TU204 1,975 2,350 2,485 2,955 TU214 1,800 2,175 2,205 2,670 YK42 1,385 1,740 valid as of Nov 1, 2016 Page 5 (9)

6 Cargo Aircraft A ,125 4,950 A ,250 5,100 A310 3,750 4,600 A ,375 5,475 AN12 2,065 2,650 AN124 8,555 10,700 B ,750 2,190 B ,875 2,350 B B ,690 8,025 B ,500 6,875 B ,875 8,250 B ,625 10,775 B ,875 3,450 B ,125 4,950 B ,625 5,550 B777 5,625 7,025 DC-8 2,655 3,125 DC-10 4,470 5,375 IL76 4,500 5,400 IL78 5,775 6,875 IL96 4,625 5,500 MD-11 4,625 5,500 For information regarding the handling charges for cargo aircraft not listed in this schedule of charges respectively for passenger aircraft used to transport cargo, please send an to for further information. Special equipment needed to load heavy goods will be charged as per Schedule of Special Service Charges. valid as of Nov 1, 2016 Page 6 (9)

7 2 Surcharges/Discounts on Basic Charges 2.1 Split handling Transit handling requiring more than 90 minutes between landing (on block) and departure (off-block) will be subject to a 12% surcharge to handling charges, Wide-body aircraft (AN124, B747, B767, B777, DC10, A300, A310, A330, A340, IL86, IL96, L101, MD11) will be subject to a surcharge if landing and departure are more than 180 minutes apart. 2.2 Loading aid failure Handling will be invoiced as for aircraft type without loading aid in the event of automatic loading aid failures. 2.3 Other surcharges (flat per turnaround) Peak surcharge of applies during local times from 5:45am to 08:15am and from 10:45am to 02:30pm and from 08:30pm to 10:15pm. Holiday surcharge of applies on the following days: New Year s Day, Good Friday, Easter Monday, Labour Day, Ascension Day, Whit Monday, Corpus Christi, Reunion Day, All Saint s Day, Christmas. Night surcharge of applies to all works performed between 10:00pm and 04:00am. 2.4 Discount in case of ferry flights In case of ferry flights the following discounts will be granted: Ferry in / live out:./. 30% (cleaning services not included) Live in / ferry out:./. 30% 3 Charges for Unscheduled Handling Services 3.1 Increased or reduced handling volumes Aircraft requiring less than the normal work load for handling will be subject to the same charges as in Sect, 1 above. The same applies to aircraft requiring additional on-/offloading work volumes. 3.2 Return of aircraft after handling Handling charges will not be raised whenever only the crew and passengers leave the aircraft upon return of a handled aircraft. However, repeated 100% handling charges will be invoiced whenever loading / unloading procedures are required in such cases. 3.3 Cancelled flights In cases where the Handling Company is informed less than 24 hours prior to scheduled departure time that a scheduled flight has been cancelled, 25% of the basic charges for the respective aircraft type will be invoiced. In cases where a cancelled flight requires reloading during loading process, this additional work will be invoiced at 75% of the basic charges for the respective aircraft type. 3.4 Deviation of flights If the handling of a passenger aircraft deviates from published times, out of the control of the handling company, the following surcharges are calculated: between 0.5 and 1 hour 15% between 1 and 2 hours 20% More than 2 hours 25% 3.5 Unscheduled landings or diverted flights In the event of unscheduled landings by aircraft e. g. due to weather conditions at the destination airport, refuelling of aircraft or technical reasons - a 50 % reduced handling charge will be raised, provided that the passengers remain in the aircraft and the load remains untouched. However, if the passengers leave the aircraft or any change is made to the load, the full handling charge will be invoiced in such cases. 4. LIABILITY AND INDEMNITY 4.1 The Handling Company carries out the services, which are to be delivered, using valid as of Nov 1, 2016 Page 7 (9)

8 trained personnel, as well as with systems and equipment, which correspond to the requirements of the traffic and the standards usual in international aviation. Special services (see 2) are delivered according to availability of personnel and equipment. If overlaps result in the handling, due to unannounced or late aircraft, the Handling Company then reserves the right to handle the scheduled and announced aircraft with priority. 4.2 The Handling Company undertakes to conclude a liability insurance, which covers the following insured sums: - bodily injuries: 1,000,000 Euro - property damage: 1,000,000 Euro - pure economic loss: 500,000 Euro per incident and up to a maximum of EUR 1 Mio. per calendar year 4.3 The liability of the Handling Company for damages, which arise in connection with the services to be delivered by it, is always limited to the extent of the insurance cover in accordance with German Law. Other conditions apply only if damages arise due to deliberate action or due to grossly negligent behavior of the Handling Company and/or their assistants or if cardinal contractual obligations are violated, or in cases where the life, body or health of any person is injured. In this case, however, damages are excluded with respect to lost profits and / or indirect damages. 4.4 In addition, the liability of the Handling Company with regard to the Carrier does not extend beyond that of the Carrier with regard to their contractual partners. The Carrier additionally indemnifies the Handling Company from claims of third parties, including all costs, which arise in connection with the services taken over by the Handling Company, unless the claims are based on deliberate action or are due to grossly negligent behavior or the infringement of cardinal obligations of the Handling Company and their assistants, or in cases where the life, body or health of any person is injured. 4.5 In addition, the Handling Company is not liable for damages which arise as a result of labor disputes, force majeure or other reasons, which lie beyond the influence of the Handling Company. 5. Settlement 5.1 Handling charges are to be paid in EUR cash upon arrival in favor of the Handling Company to the Duty Officer of Flughafen Düsseldorf GmbH. 5.2 Handling Charges can be paid subsequently or deviant subject to prior written agreement with the Handling Company. This is based on the necessary assumption that a sufficient security is initially made available to the Handing Company (bank guarantee, deposit/security guarantee or on time prepayment). 5.3 Prepayment needs to be received at least three (3) working days prior to flight event on to Handling Company`s account in order to be a valid security in line with 5.2. Otherwise crew needs to pay handling charges cash upon arrival to Duty Office of Flughafen Düsseldorf GmbH in line with The Handling Company is entitled to interrupt or to refuse the aircraft handling at any time if payment has not been received in due time in line with 5.1 or in case of a prior written agreement without any sufficient security in accordance with Prepayments are settled in the respective following months after finishing all accounts. Payment differences are due for payment immediately on customer as well as on Handling Company side. 5.6 Cash discounts will not be granted. valid as of Nov 1, 2016 Page 8 (9)

9 5.7 In case a handling agent is entitled to do the payment, the Handling Company needs to be informed accordingly in advance. For information regarding settlement please send an to Ms Sabine Falk Sabine.Falk@ dus.com as well as Ms Annamaria Schlüter Annamaria.Schlueter@dus.com valid as of Nov 1, 2016 Page 9 (9)

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