Tourism Snapshot A focus on the markets in which the CTC and its partners are active

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Tourism Snapshot A focus on the markets in which the CTC and its partners are active www.canada.travel/corporate May Volume 1, Issue 5

Key highlights Total arrivals from CTC s international markets improved 4.6% in May on gains recorded across all the regions, including the US (+3.5%), Core markets (+2.8%), Transition markets (+15.9%) and Emerging markets (+2.8%). Overnight arrivals from Core markets increased 2.8% in May with Australia (+12.8%) and UK (+3.%) registering gains and offsetting losses from Germany (-3.4%) and France (-.2%). Coinciding with the establishment of the CAN+ visa program in Mexico, overnight arrivals from this market (23.2%) expanded at a double-digit pace in May. Strong recoveries from South Korea (+1.5%) and Japan (+14.8%) further propelled Transition markets (+15.9%) to their fastest expansion for the month of May over the last 1 years. Emerging markets expanded by 2.8% in May led by continued strong performances from China (+32.3%) and India (+12.1%), though Brazil realized just a moderate increase (+1.%). Overnight arrivals from the US increased 3.5% in May thanks to strong gains in air arrivals (+11.2%), which more than compensated for losses in auto (-.3%). Year-to-date May, overnight arrivals from the US were up.2%. Year-to-date May, overnight arrivals from CTC overseas markets increased 6.8%, supported by gains in Emerging (+18.8%), Transition markets (+8.9%) and Core markets (+1.7%).

Tourism review Inbound highlights Overnight trips to Canada United States May 14/13 May Year-to-date Automobile 572,59 -.3 1,837,5-2.5 Plane 363,53 11.2 1,239,679 5.7 Other 134,53 1.2 279,262-4.8 US Total 1,7,65 3.5 3,355,946.2 Core Markets UK 62,133 3. 19,387 1.1 France 37,538 -.2 134,684-1.5 Germany 28,287-3.4 85,697 4.9 Australia 32,3 12.8 84,344 5.2 Core Total 159,988 2.8 495,112 1.7 Emerging/Transition Markets Japan 2,453 14.8 77,86 6.6 South Korea 14,56 1.5 49,616 9.8 Mexico 14,452 23.2 57,232 11.2 Brazil 7,769 1. 31,679 -.1 China 36,877 32.3 126,76 27.8 India 21,335 12.1 56,842 12.9 Emerging/Transition Markets Total 114,942 18.7 398,531 14. CTC Overseas Key Markets 274,93 8.9 893,643 6.8 Other Overseas Countries 167,738 5.9 547,29 4.8 Total Non-US Countries 442,668 7.7 1,44,852 6.1 Total Countries 1,512,733 4.7 4,796,798 1.9 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. International trips Overnight arrivals (s) 2,5 2, 1,5 1, 5 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Canada welcomed 1,512,733 international visitors in May, an increase of 4.7% over May 213. Overnight arrivals from CTC Core markets increased 2.8% with Australia (+12.8%) and UK (+3.%) registering gains, and Germany (-3.4%) and France (-.2%) realizing losses. Year-to-date May, arrivals from CTC Core markets were up 1.7% to 495,112 over the same period last year. In May, arrivals from Emerging and Transition markets grew 18.7% on double-digit increases from China (+32.3%), Mexico (+23.2%), Japan (+14.8%), India (+12.1%) and South Korea (+1.5%). Brazil experienced a modest increase (+1.%). The increase from Mexico coincided with the establishment of the CAN+ visa program, which is intended to make it easier and faster for Mexicans to get a visa to visit Canada. Year-to-date May, arrivals from CTC Emerging and Transition markets rose 14.% to 398,531. 213 2 Tourism Snapshot May

Overnight arrivals (s) 2, 1,8 1,6 1,4 1,2 1, 8 6 4 2 United States 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Overnight visitation from the US increased 3.5% to 1,7,65 in May owing to gains in arrivals by air (+11.2%). Overnight arrivals by automobile edged down (-.3%). Year-to-date May, overnight arrivals from the US grew.2% over the same period last year. In May, the number of overnight US visits increased in six of the 1 provinces, with the largest increases in Nova Scotia (+15.5%), BC (+8.8%) and Alberta (+5.5%). Year-to-date May, BC (+5.6%), Nova Scotia (+5.5%), Alberta (+1.8%) and Quebec (+.1%) posted increases in US arrivals compared to 213. Overnight arrivals (s) 3 25 2 15 1 5 Core Markets 213 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Arrivals from CTC Core markets were mixed, with gains for Australia (+12.9%) and UK (+3.%) and losses for Germany (-3.4%) and France (-.2%), resulting in an overall 2.8% increase in May. Year-to-date May, arrivals from the UK (+1.1%) reached 19,387, with Nova Scotia, Alberta and Quebec experiencing the largest increases. Overnight arrivals (s) 18 16 14 12 1 8 6 4 2 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Emerging Markets 213 With double-digit growth from Mexico (+23.2%) as well as strong recovery from South Korea (+1.5%) and Japan (+14.8%), transition markets realized strong gains (+15.9%) in May. The upswing of arrivals from Mexico coincided with the establishment of an improved visa facilitation process starting in mid-may, as well as gains in the purchasing power of the peso over the same period in 213. The growth from Japan was partly fuelled by the introduction of new flights between Tokyo s Haneda airport and Vancouver at the end of March. In May, Emerging markets surged 2.8% with double-digit growth in arrivals from China (+32.3%) and India (+12.1%), which was accompanied with a small uptick in overnight arrivals from Brazil (+1.%). Year-to-date May, overall arrivals from CTC s Emerging and Transition markets expanded 14.% over 213. The best performers were China (+27.8%), Mexico (+11.2%), India (+12.9%) and South Korea (+9.8%). 3 Tourism Snapshot May

Market Watch In May, overnight arrivals from secondary European markets were all positive with Italy (+14.5%), Spain (+12.5%), the Netherlands (+7.7%) and Switzerland (+2.8%) all realizing gains. Year-to-date May, overnight arrivals grew from Italy (+12.4%), Switzerland (+5.8%), Spain (+4.2%) and the Netherlands (+3.8%). Arrivals from Hong Kong (+12.5%) and Taiwan (+9.3%) expanded in May. During the first five months in, both Taiwan (+6.9%) and Hong Kong (+4.6%) saw gains in arrivals compared to the same period in 213. Overnight trips to Canada, by selected markets Trips 5, 45, 4, 35, 3, 25, 2, 15, 1, 5, 39,268 19,617 43,8 2,454 8,23 18,6 22,189 11,988 26,29 32,923 13,187 27,46 13,7 6,293 13,51 26,469 14,414 28,558 Taiwan Hong Kong Taiwan Italy Netherlands Spain Switzerland 28 21 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips to Canada, by selected markets May 14/13 May Year-to-date Italy 8,4 14.5 26,29 12.4 Netherlands 1,53 7.7 27,46 3.8 Spain 4,21 12.5 13,51 4.2 Switzerland 8,575 2.8 28,558 5.8 Hong Kong 13,332 12.5 43,8 4.6 Taiwan 6,97 9.3 18,6 6.9 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 4 Tourism Snapshot May

Competitive review (January - May )** International Travel (in thousands) Trips From: Canada 14/13 Trips To: Australia 14/13 Total International 4,797 1.9 2,766 1.2 United States 3,356.2 233 12.4 Canada... 62 1.1 Core Markets United Kingdom 19 1.1 289 8.3 France 135-1.5 45 5.9 Germany 86 4.9 77 14.5 Australia 84 5.2 Emerging/Transition Markets Japan 77 6.6 125 -.3 South Korea 5 9.8 87 5. Mexico 57 11.2 Brazil 32 -.1 18 23.2 China 126 27.8 376 13.3 India 57 12.9 83 19.4 Total Key Markets 4,25 1.5 1,392 1.3 Not applicable. or data not available. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia. Year-to-date May, Australia (+1.2%) posted a large increase in total international arrivals, while total arrivals to Canada edged up 1.9% over 213. Both Australia (+13.3%) and Canada (+27.8%) saw healthy gains in arrivals from China during the first five months in, making it the top-performing market in terms of growth for Canada and one of the topperforming markets for Australia. Arrivals from both Core markets and Emerging/ Transition markets were positive for Australia except for Japan (-.3%) year-to-date May. While Brazil was Australia s fastest growing market (+23.2%), Canada saw a.1% decrease in the number of Brazilian arrivals over the first five months of. Year-to-date May, arrivals from European markets to Australia gained shares across all three markets, with growth from Germany leading the way for both Australia and Canada, followed by the UK and France. While arrivals from France (+5.9%) increased to Australia, they decreased to Canada (-1.5%). Australia also posted strong growth in arrivals from North America, up 12.4% from the US and 1.1% from Canada. ** US visitation data was not available due to a delay of the change of entry process for US visitors. 5 Tourism Snapshot May

Canadian outbound trips Overnight trips by Canadians Trips (in s) 1, 9,345 9,239 9, 8,825 8,451 8, 7,962 7, 6, 4,864 5,112 5, 4,622 4,759 4,323 4, 3, 2, 1, - 21 211 212 213 United States Other Countries Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. In May, Canadian outbound travel increased 3.8% compared with the same month last year to 2,759,576 trips. The number of Canadians visiting the US during the month of May remained the same at approximately 2 million trips. Canadian overnight travel to overseas destinations (excluding the US) rose 14.% to 813,268 trips. Year-to-date May, outbound trips by Canadians grew 1.8% to 14.4 million trips. In May, most Canadians re-entered the country from the US through Ontario (869,481 entries, +.7%), BC (457,223 entries, -2.2%) and Quebec (288,87 entries, -.5%). In May, Ontario recorded the largest re-entry of Canadians from overseas countries (413,9 entries, +15.2%), followed by Quebec (162,49 entries, +1.5%) and BC (132,5 entries, +16.2%). Overnight trips by Canadians May 14/13 May Year-to-date United States 1,946,38. 9,238,627-1.1 Other Countries 813,268 14. 5,111,77 7.4 Total Trips from Canada 2,759,576 3.8 14,35,397 1.8 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 6 Tourism Snapshot May

Consumer outlook Consumer confidence Canada: The Index of Consumer Confidence registered its first decline of in May, dropping 2.6 points to 87.3 (22 = 1). The decline was driven by continued worries regarding future job prospects, as well as a more pessimistic view of current finances. USA: The Conference Board Consumer Confidence Index, which had decreased in April, improved moderately in May. The Index now stands at 83. (1985=1), up from 81.7 in April. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations In May, the National Occupancy Rate recorded a marginal increase of 2.8 points to 67.%. Yukon registered the largest increase (+5.8 points), followed by BC (+4.8 points), Prince Edward Island (+4.7 points) and Quebec (+4.4 points) respectively. Year-to-date May, the National Occupancy Rate rose slightly (+1.4 points to 59.%) compared with the previous year. PEI (+3.7 points), BC (+3.6 points) and Northwest Territories (+2.7 points) saw the largest increases in occupancy while Newfoundland and Labrador (-8. points) and Saskatchewan (-4.4 points) saw the largest drops. Year-to-date May, the National Average Daily Rate improved to $13.81, up 2.7% compared with the same period in 213. BC, Alberta, Yukon, and Newfoundland and Labrador posted rates higher than the National Average Daily Rate. During the first five months of, the Average Revenue per Available Room (RevPAR) was $77.14 (+5.2%), with BC (+11.4%, $76.21) posting the strongest growth, followed by PEI (+1.3%, $36.97) and Northwest Territories (+5.5%, $17.56). Canadian Occupancy Rates, By Province* May 14/13 Change^ Year-to-date Change^ Alberta 1 68.8 1.6 66.1.6 British Columbia 68.2 4.8 58.1 3.6 Saskatchewan 65.6-4. 61.7-4.4 Manitoba 6.2-1. 57. -2.8 Ontario 67.2 2.8 58.7 1.8 Quebec 7.2 4.4 58.4 1.5 New Brunswick 54.2 1. 48.4.4 Nova Scotia 63.3 3.9 53.3 1.4 Newfoundland 63.6-7.9 55.7-8. Prince Edward Island 46.8 4.7 37.1 3.7 Northwest Territories 59.8. 68.9 2.7 Yukon 69.3 5.8 57.3-1.6 Canada 67. 2.8 59. 1.4 * Note: Based on the operating results of 223, 88 rooms (unweighted data). ^ Percentage points. 1 Excluding Alberta resorts. Source: PKF Consulting Inc. with reproduction and use of information subject to PKF Disclaimer and Restrictions as detailed at www.pkfcanada.com. CTC Market Research & Evaluation 7 Tourism Snapshot May