Flybe. 2013/14 H1 Results and Strategic Review. Analyst and Investor Presentation. 11 November Delivery and Future Direction

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Flybe 2013/14 H1 Results and Strategic Review Analyst and Investor Presentation 11 November 2013

Agenda Introduction and welcome - Simon Laffin, Chairman Financial Review Strategic Review 2

Agenda Introduction and welcome Financial Review Andrew Knuckey, CFO Strategic Review 3

H1 2013/14 Overview Good progress in implementation of Flybe s turnaround plan UK airline Capacity discipline scheduled seats in UK airline flat Growth in passenger revenue per seat Reduction in costs per seat 50.0% share for Flybe in UK regional domestic sector Flybe Finland moved to profitability 9.6% reduction in MRO costs 13.8m profit before tax Significant reduction in net debt (1) CAA statistics 4

Financial highlights Revenue and costs Revenue under Flybe management up 20.4% to 477.3m Group revenue also up at 351.1m UK Airline passenger revenue per seat improved to 50.35 UK Airline costs per seat excfuel (1) (at constant currency) down 3.9% to 39.98 Profit measures Adjusted EBITDAR (2) up 32.5% to 61.9m Total restructuring and surplus capacity costs of 4.1m in H1 2013/14 Adjusted profit before tax (3) 12.2m vs. loss of (2.3m)in H1 2012/13 Profit before tax 13.8m vs. loss of (1.6m)in H12012/13 Cash flow and balance sheet Adjusted operating cash inflow (4) of 10.5mvs. 1.6min H1 2012/13 Net debt of 34.0mvs. 66.3m at March 2013 Net assets 50.6mvs. 48.1m at March 2013 Revenue under management (5) up 20.4% 477.3m UK Airline costs per seat excfuel (1) (at constant currency) down 3.9% 39.98 Adjusted EBITDAR up 32.5% 61.9m Profit before tax improvement of 15.4m 13.8m (1) Operating costs per seat, excluding restructuring and surplus capacity costs. (2) Adjusted EBITDAR defined as operating profit/(loss) before joint venture results after adding back restructuring and surplus capacity costs of 4.1m, depreciation, amortisation and aircraft rental charges. (3) Adjusted profit/(loss) before tax defined as profit/(loss) before tax, restructuring and surplus capacity costs of 4.1m (H12012/13: nil) and revaluation gains/(losses) on USD aircraft loans of 5.7m (H12012/13: gain of 0.7m). (4) Adjusted operating cash inflow is defined as Net cash outflow from operating activities before restructuring costs after adding back movement on restricted cash. (5) Includes Flybe s joint venture, Flybe Finland. 5

Group results H1 2013/14 H1 2012/13 Change m m UK Airline 11.6 2.2 427.3% Flybe Finland 0.0 (2.4) n/m Other Flybe businesses 2.3 (0.3) n/m Operating results before restructuring 13.9 (0.5) n/m Group costs (1.7) (1.8) (5.6)% Revaluation gains on USD loans 5.7 0.7 714.3% Total restructuring and surplus capacity costs (4.1) 0.0 n/m Profit/(loss) before tax reported 13.8 (1.6) n/m Tax charge (0.2) 0.0 n/m Profit/(loss) after tax 13.6 (1.6) n/m Impact of Turnaround Plan bearing fruit Earnings/(loss) per share (basic), pence 18.1 (2.0) n/m Earnings/(loss) per share (adjusted), pence 14.9 (3.0) n/m Restructuring well advanced c 40m of cost savings and revenue enhancements targeted for 2013/14 6

UK Airline - Results H1 2013/14 H1 2012/13 m m Change Revenue 328.2 324.0 1.3% Fuel (69.4) (68.6) (1.2)% Operating costs excluding fuel (199.9) (207.8) 3.8% Adjusted EBITDAR 58.9 47.6 23.7% Margin 17.9% 14.7% 3.3 pts Finance and ownership (47.3) (45.4) (4.2)% Adjusted profit before tax 11.6 2.2 427.3% Margin 3.5% 0.7% 2.9 pts Revaluation gains on USD loans 5.7 0.7 714.3% Total restructuring and surplus capacity costs (3.1) 0.0 n/m Profit before tax 14.2 2.9 389.7% Fuel cost per seat, -11.19-11.06 (1.2)% Other costs per seat before restructuring, -39.98-40.89 2.2% Other costs per seat at constant currency before restructuring, -39.98-41.61 3.9% Adjusted EBITDAR margin up 3.3 pptto 17.9% Includes 2.3m of IFRS compliant costs and 0.8m of surplus capacity costs 7

UK Airline - Revenue H1 2013/14 H1 2012/13 Change Operational headlines Passengers (m) 4.3 4.0 5.6% Load factor (%) 68.6% 65.0% 3.6 pts Seats (m) 6.2 6.2 - Sector length (km) 468 466 0.4% Load factor up 3.6ppt, passengers up 5.6% Revenue Passenger revenue ( m) 312.3 310.3 0.6% Passenger yield ( ) 73.36 76.79 (4.5)% Other revenue ( m) 15.9 13.7 16.1% Total revenue ( m) 328.2 324.0 1.3% Seat capacity flat Passenger revenue per seat ( ) 50.35 49.92 0.9% Passenger revenue up 0.6% -volume 5.6%, yield (4.5)% 8

UK Airline Operating cost per seat Effective USD rate moved from 1.61 to 1.53 54 Effective cost per tonne decreased from $1,008 to $975 20% reduction in headcount due to Turnaround Plan 53 1.26 53.21-0.41 0.13 0.05-1.32 Operating cost per seat ( ) 52 51.95-0.23-0.26 51.17 51 50 H1 2012/13 Operating cost per seat Foreign exchange H1 2012/13 Operating cost per seat at constant currency Fuel Net airport, en route charges and ground operations Aircraft ownership and maintenance costs Staff costs Marketing and distribution costs Other operating expenses H1 2013/14 Operating cost per seat 9

Flybe Finland - Result H1 2013/14 H1 2012/13 m m Change Revenue 126.2 55.5 127.4% Fuel (32.3) (11.3) (185.8)% Operating costs excluding fuel and aircraft ownership costs (72.8) (40.4) (80.2)% EBITDAR (1) 21.1 3.8 455.3% Margin 16.7% 6.8% 9.9 pts Finance and ownership (20.7) (8.3) (149.4)% Flybe Finland - profit/(loss) before tax 0.4 (4.5) n/m Margin 0.3% (8.1)% 8.4 pts Tax (charge)/credit (0.1) 1.1 n/m Flybe Finland - profit/(loss) before tax 0.3 (3.4) n/m Flybe Group - 60% share of profit/(loss) after tax 0.2 (2.1) n/m Central management costs (0.4) (0.5) 20.0% Interest received 0.2 0.2 - Business result - (2.4) n/m Flybe 60% share of profit from JV of 0.2m After central management costs and interest received, Flybe s share of the JV result was at break-even (1) EBITDAR comprises PBT and adds back interest, depreciation (excluding maintenance assets), amortisation and aircraft rental charges 10

Group cash flow 70 60 Net cash inflow from operating activities of 10.5m(before restructuring and transfers to restricted cash) 12.3m from disposal of two Q400s and 7.5m received from slot sale Includes repayment of borrowings of (17.6m) 15m higher due to increase in security for card acquiring facilities 45.1 64.2 50 8.8 (11.9) 40 13.6 (6.9) 23.5 (17.6) m 30 20 23.3 (13.7) 19.1 10 0 Free cash at March 2013 Profit for period Depreciation and amortisation Net working capital before restructuring costs Cash paid in respect of restructuring and surplus capacity costs Transfer to restricted cash Investing activities Financing activities Free cash at September 2013 Restricted cash Total cash at September 2013 11

Group balance sheet September 2013 March 2013 Movement m m m Fixed assets 156.1 165.4 (9.3) Cash and restricted cash 64.2 54.7 9.5 Landing slots and other intangible assets 13.7 13.2 0.5 Joint ventures 13.2 13.2 - Derivative financial instruments 0.4 5.7 (5.3) Aircraft deposits 17.2 21.7 (4.5) Other assets 123.5 131.9 (8.4) Total assets 388.3 405.8 (17.5) Net debt at 30 September 2013 of (34.0)m, vs (66.3)mat March 2013 Debt (98.2) (121.0) 22.8 Derivative financial instruments (8.4) (1.5) (6.9) Other liabilities (231.1) (235.2) 4.1 Net assets and shareholders' funds 50.6 48.1 2.5 Net assets of 50.6m 12

Agenda Introduction and welcome Financial Review Strategic Review SaadHammad-CEO 13

Why I joined Flybe in August 2013 Extensive airline, outsourcing and turnaround experience Recognised Flybe s potential Well established UK brand and white label provider Powerful niche positioning: regional connectivity But identified immediate need to regroup to grow Short-term: immediate actions to make the business efficient and defensible Medium-term: grow profitably 14

My first 100 days Significant opportunity confirmed for a great niche business Centred around regional connectivity Delivered via twin-engine business model Immediate actions initiated in the UK: Optimise configuration Reduce costs further Improve commercialisation Optimisation of Finland JV Building solid foundations for future growth 15

Regional connectivity is an important niche Regions too costly for most airlines Competitor risk is limited even from Low Cost Carriers ( LCC ) Our structural advantages: Smaller aircraft makes regional routes economic with higher frequencies Access to more convenient, smaller airports Hubbingattracts multiple Origin & Destination customers Multiple airline partnerships Structural advantages more than offset LCCs lower unit costs Flybe can carve out a unique niche positioning 16

Flybe a twin-engined business Flybe will deliver unrivalled regional connectivity Regional branded airline White label airline Bringing people together within a country Connecting people in regions to international carriers at metropolitan airports Leading regional provider to mainstream European airlines We will become the best local airline in Europe 17

Favourable market trends Regional markets increasingly under-served by airlines across Europe Legacy carrier retrenchment only partially offset by LCC growth There is limited investment in road and rail Outsourcing /partnerships expected to grow Feeder traffic will remain important to bigger carriers We are fixing the UK core business first 18

Flybe in the UK 19

A regional airline with a domestic focus Flybe s share of UK passengers 2012 Regions vs. London All UK by destination Regions by destination 50% 45% 50% 45% 50% 45% 47% 40% 40% 40% 35% 35% 35% 30% 25% 30% 25% 26% 30% 25% 20% 20% 20% 15% 10% 5% 0% 12% 6% 2% Regions London Total UK 15% 10% 5% 0% 6% 2% Domestic International Total UK 15% 10% 5% 0% Domestic 5% 12% International Tot. Regions Strong foundations Source: Flybe internal analysis 20

A strong niche position in regional airports Flybe passenger and frequency share at UK regional airports (2012/13) Frequency share: No. 1 No. 1 No. 1 No. 1 No. 2 No. 2 No. 1 Share of passengers 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 94% 67% 66% 17% 10% 10% 7% Soton Exeter Belfast City B'mgham Glasgow Edinburgh Manchester Flybe Passengers: 1.6m 0.5m 1.5m 1.5m 0.7m 0.9m 1.4m Source: CAA data Jul 2012-June 2013 21

Unit costs are a big opportunity even after Phases 1 & 2 13 Unit costs & sector lengths for Flybe and benchmark airlines (2012/13) Pre restructuring Phase 1 Phase 2 11 Flybe Jazz SAS Cost per ASK (pence) 9 7 5 Horizon Lufthansa (SH) Aer Lingus Aegean easyjet Ryanair Allegiant Jet2 Alaska Monarch Lufthansa BA Air France-KLM 3 1 0 500 1,000 1,500 2,000 2,500 Average Sector Length (miles) Source: ACAS 12 months to September 2013, ICF SH&E Analysis CASK as reported by Airlines in their most recent annual reports, Sector Lengths estimated from OAG data 22

Fleet utilisation is another big opportunity Aircraft utilisation and aircraft age for Flybe and benchmark airlines (2012/13) 40.0 Aurigny Air Services 35.0 Average airraftc age (years) 30.0 25.0 20.0 NB: Utilisation = flight hours per aircraft per day Overall utilisation for Flybe = 5.3 flight hours per a/c per day ACAS = Aircraft Analytical Systems, a leading industry database Source: ACAS 12 months to September 2013, ICF SH&E Analysis Rex Regional Express Eastern Airways Allegiant Air Silver Airways Jet2 15.0 bmi Regional Wideroe Cityjet Monarch Airlines 10.0 Alaska Airlines Flybe - Q400 Horizon Air 5.0 Flybe - E195 Porter Airlines easyjet BA CityFlyer Flybe - E175 Ryanair 0.0 0.0 2.0 4.0 6.0 8.0 10.0 12.0 Utilisation (hours per aircraft per day) Jazz 23

There is scope for improved pilot utilisation UK airlines: Average hours flown per pilot (2011) Flybe: Average hours Flown per pilot (2005-12) 900 800 700 600 500 400 300 813 716 604 586 583 571 536 519 501 498 448 374 500 450 400 350 300 250 200 150 Flybe: 20% reduction in 3 years between 2005 & 2008; 2012 still lowest in UK 200 100 0 100 50 0 2005 2006 2007 2008 2009 2010 2011 2012 Source: Cranfield Pilot productivity study 2013 UK average excludes Ryanair 24

Short sectors should not be a constraint Annual average pilot hours vs. flight duration for Flybe vs. other UK airlines (2011) Aircraft costs vs. sector length for Flybe & benchmark Airlines (2012/13) Aircraft Costs (pence per ASK) Flybe Finland 3.0 2.5 Flybe 2.0 Jazz Flybe UK 1.5 1.0 Aer Lingus Alaska BA easyjet 0.5 Ryanair Flight duration hrs 0.0 0 500 1,000 1,500 2,000 2,500 Average sector length (miles) Source: Cranfield Pilot productivity study 2013; ICF SH&E 25

Too many unprofitable routes even after Phases 1 & 2 No of routes (out of 158) after phases 1 and 2 - cumulative Routes not covering direct operating costs (DOCs) 7 Routes not covering DOCs and crew costs 21 Routes not covering DOCs, crew costs & a/c costs 61 We are addressing these by improving efficiency as well as network rationalisation Source: Flybe, ICF SH&E Analysis 26

Initial restructuring is being delivered. 50 40 30 Cost/benefit analysis 40m 10 45m 15 20 m 30 30 10 0 (10) 3m (13) (6) (20) 2012/13 2013/14 2014/15 Phase 1 & 2 costs Phase 1 benefits Phase 2 benefits. but we must do even more 27

Immediate actions - UK 1. Optimiseconfiguration 2. Reduce costs further 3. Improvecommercialisation 28

Optimise configuration Rationalise route network Too many loss making routes Reviewing number of bases Remove surplus aircraft capacity Review fleet mix Match fleet to reconfigured network Right aircraft for the right route Improve aircraft and crew utilisation 29

Reduce costs further. beyond Phases 1 and 2 Simplified organisation: One Flybe Streamlined senior management Strengthened leadership team In progress Complete remaining Phases 1 and 2 savings Further cost reduction Maximise benefit from network reconfiguration c500 proposed redundancies Engage with key suppliers (e.g. OEMs, lessors, airports) Nearly complete In progress Consulting unions and employees In progress 30

Improve commercialisation Optimise pricing and revenue management Refocus network development Strengthen route management Step-change marketing impact Develop trading partnerships 31

Finland optimise Finnair JV Business profitable Further enhance operational delivery in white label flying Reduce/eliminate scheduled risk flying losses Embed lean manufacturing 32

Building a new leadership team to drive change across the Group Identified critical gaps and appointed new talent including: Chief Commercial Officer Paul Simmons, ex-easyjet Director of Operations John Palmer, in-house appointment Director of Revenue Management Ronnie Matheson, ex-easyjet Director of Route Performance Fred Kochak, in-house appointment Director of Network Planning (search in final stages) 33

Restructuring with immediate actions 80 Cost/benefit analysis 71m 60 47m 26 40 7 10 15 m 20 30 30 3m 0 (20) (13) (6) (5) (9) (27) (40) 2012/13 2013/14 2014/15 Phase 1 & 2 costs Phase 1 benefits Phase 2 benefits Immediate actions - restructuring costs Immediate actions - aircraft grounding costs Immediate actions -benefits 34

Medium term Flybe s growth afteruk is fixed UK New routes at existing focus cities New focus cities at key points of connectivity Further consolidation of regional market Mainland Europe White label expansion based on Finnish model Branded potential 35

Summary Significant opportunity confirmed for a great niche business Centred around regional connectivity Delivered via twin-engine business model Immediate actions initiated in the UK: Optimise configuration Reduce costs further Improve commercialisation Optimisation of Finland JV Building solid foundations for future growth 36

We will become the best local airline in Europe 37

Flybe 2013/14 H1 Results and Strategic Review Analyst and Investor Presentation 11 November 2013

Appendices Group revenues and EBITDAR UK Impact of fuel UK Hedging positions Finland - Revenue Other Flybe businesses Fleet under management 39

Group revenues and EBITDAR H1 2013/14 H1 2012/13 Change m m Revenues UK Airline 328.2 324.0 1.3% Flybe Finland 126.2 55.5 127.4% Other Flybe businesses 30.8 26.1 18.0% Inter-segment sales (7.9) (9.3) (15.1)% Revenue under management 477.3 396.3 20.4% Less: revenue from Flybe Finland joint venture (126.2) (55.5) 127.4% Group revenue 351.1 340.8 3.0% Increase in white label has driven revenue growth in Finland Adjusted EBITDAR UK Airline 58.9 47.6 23.7% Flybe Finland (0.4) (0.5) (20.0)% Other Flybe businesses 5.1 1.4 n/m Group costs (1.7) (1.8) 5.6% Group 61.9 46.7 32.5% Group revenues up by 3.0% Adjusted EBITDAR up 32.5% to 61.9m 40

UK Airline Impact of fuel H1 2013/14 H1 2012/13 Change Fuel, $ / metric tonne Market rate $964 $1,008 $44 Effective price $975 $1,008 $33 GBP:USD rate Market rate $1.62 $1.58 $0.04 Effective price $1.53 $1.61 $(0.08) Actual cost of fuel, / metric tonne 638 626 (12) 41

UK Airline Hedging positions Jet fuel H2 2013/14 73% hedged at $992 per tonne H1 2014/15 76% hedged at $959 per tonne FY 2014/15 53% hedged at $960 per tonne US Dollar H2 2013/14 73% hedged at $1.56 H1 2014/15 68% hedged at $1.53 FY 2014/15 37% hedged at $1.53 Euro Small net exposure of < 20m, no formal hedging 42

Flybe Finland - Revenue H1 2013/14 H1 2012/13 Change m m Operational headlines Contract flying Block hours 31,614 12,081 161.7% Scheduled flying Scheduled passengers ('000) 162 194 (16.5)% Load factor (%) 44.7% 42.2% 2.5 pts Scheduled seats ('000) 362 459 (21.1)% Sector length (km) 397 401 (1.0)% Revenue Contract flying revenue 110.6 36.7 201.4% Passenger revenue 13.5 16.4 (17.7)% Other revenue 2.1 2.4 (12.5)% Total revenue 126.2 55.5 127.4% 21 aircraft out of total fleet of 28 aircraft contract flying for Finnair eight at beginning of year, 12 further aircraft from October 2012, plus a spare aircraft Passenger yield ( ) 83.47 84.55 (1.3)% Passenger revenue per seat ( ) 37.32 35.70 4.5% 43

Other Flybe businesses H1 2013/14 H1 2012/13 Change m m Financial results Maintenance, repair and overhaul ('MRO') 20.0 19.1 4.7% Training Academy 2.6 2.5 4.0% Contract flying 8.2 4.5 82.2% Total revenue 30.8 26.1 18.0% Operating costs (28.5) (26.4) (8.0)% Profit/(loss) before tax 2.3 (0.3) n/m Four Q400s operating on white label flying with Brussels Airlines compared to two Q400s a year ago Operational headlines MRO Third party man hours 139 179 (22.3)% Flybe man hours 74 96 (22.9)% Total man hours 213 275 (22.5)% Contract flying Block hours 5,299 2,943 80.1% Decrease in hours reflect impact of restructuring and consequent reduction in headcount 44

Group Fleet under management UK Airline September 2013 March 2013 Movements Embraer 118-seat E195 regional jet 14 14 0 Embraer 88-seat E175 regional jet 9 9 0 Bombardier 78-seat Q400 turboprop 45 47 (2) Flybe Finland 68 70 (2) ATR 48-seat ATR42 turboprop 2 2 0 ATR 68- and 72-seat ATR72 turboprop 12 12 0 Embraer 76-seat E170 regional jet 2 2 0 Embraer E100-seat 190 regional jet 12 12 0 28 28 0 Two Q400s sold in May 2013 Group fleet under management 96 98 (2) Held on operating lease 88 88 0 Owned and debt financed 8 10 (2) Group fleet under management 96 98 (2) Fleet age remains low at 5.5 years Total seats in fleet 8,234 8,390 (156) Average seats per aircraft 85.8 85.6 0.2 Average age of fleet (years) 5.5 5.1 (0.4) 45

Legal disclaimer This presentation has been prepared by Flybe Group plc(the Company ). This presentation does not constitute or form part of any offer to sell or issue, or invitation to purchase or subscribe for, or any solicitation of any offer to purchase or subscribe for, any securities of thecompany or in any other entity, nor shall this document or any part of it, or the fact of its presentation, form the basis of, or be relied on in connection with, any contract or investment decision, nor does it constitute a recommendation regarding the securities of the Company or any other company. The information contained in this presentation has not been independently verified. This presentation does not purport to be all-inclusive or to contain all the information that a prospective investor in securities of the Company may desire or require in deciding whether or not to offer to purchase such securities. No representation or warranty, express or implied, is made or given by or on behalf of the Company or any of its affiliates (within the meaning of Rule 405 under the US Securities Act 1933) ( Affiliates ), members, directors, officers or employees or any other person as to the accuracy, completeness or fairness of the information or opinions contained in this presentation or any other material discussed verbally. None of the Company or any of its Affiliates, members, directors, officers or employees nor any other person accepts any liability whatsoever for any loss howsoever arising from any use of this presentation or its contents or otherwise arising in connection therewith. The information in this presentation includes forward-looking statements which are based on the Company's or, as appropriate, the Company's directors' current expectations and projections about future events. These forward-looking statements may be identified by the use of forward-looking terminology, including the terms "believes", "estimates", "plans", "projects", "anticipates", "expects", "intends", "may", "will" or "should"or, in each case, their negative or other variations or comparable terminology, or by discussion of strategy, plans, objectives, goals, future events or intentions. These forward-looking statements, as well as those included in any other material discussed at any analyst presentation, are subject to risks, uncertainties and assumptions about the Company and its subsidiaries and investments, including, among other things, the development of its business, trends in its operating industry, and future capital expenditures. In light of these risks, uncertainties and assumptions, the events or circumstances referred to in the forward-looking statements may differ materially from those indicated in these statements. Forward-looking statements may and often do materially differ from actual results. None of the future projections, expectations,estimates or prospects in this presentation should be taken as forecasts or promises nor should they be taken as implying any indication, assurance or guarantee that the assumptions on which such future projections, expectations, estimates or prospects have been prepared are correct or exhaustive or, in the caseof the assumptions, fully stated in the presentation. Forward-looking statements speak only as of the date of this presentation. Subject to obligations under the listing rules and disclosure rules made by the Financial Services Authority under Part VI of the Financial Services and Markets Act 2000 (as amended), neither the Company nor any of its affiliates, or individuals acting on its behalf, undertakes to publicly update or revise any such forward-looking statement, whether as a result of new information, future events or otherwise. As a result of these risks, uncertainties and assumptions, you should not place undue reliance on these forwardlooking statements as a prediction of actual results or otherwise. The information and opinions contained in this presentation and any other are material discussed verbally are provided as at thedate of this presentation and are subject to verification, completion and change without notice. In giving this presentation, neither the Company nor its advisers and/or agents undertakes any obligation to provide the recipient with access to any additional information or to update this presentation or any additional information or to correct any inaccuracies in any such information which may become apparent. 46