INDEX: Our Company 3 Our Mission....4 Services 5 Groups / Business Travel....5 MICE...5 Flights & Ticketing...6 Airport Meet & Assist..7 Car rental & transportations...7 Hotels..8 FIT Travel...8 Chartering..8 Cruises...9 Activities & Packages...9 Quality Control...10 Awards..10 Subsidiaries...10 Branches....11 2
Our Company: Standard Tours is more than a tour operator; our network covers more than 75 travel agents across Gulf & Middle East with managerial experience of more than 30 years in tourism & strong presence in the travel market & one of the American Society Travel Agents members ASTA. Standard Tours established in 1999 with its head office in Cairo, Egypt & after its strong presence in the travel market & its quick & efficient service, it has continued its development and is positioning as the undeniable Egyptian tour leader. Present on all Gulf & Middle East Markets, it expanded its offices in Sharm El Shiekh, Semiramis Intercontinental hotel Cairo, Two offices in Jeddah - Kingdom of Saudi Arabia, as a first foreign investment, AlexandriaEgypt (soon), with over 70 full time staff members including airport representatives, drivers and Egyptology guides.. The substantial volume of travel generated through Standard Tours, provides us with the ability to negotiate the most competitive price for you, whether it's for airfares, cruises, coach travel, holiday packages, car rentals, hotel accommodation, travel insurance or any large or small item that is so important in making your travel experience, even more enjoyable. It ensures you are getting the best value for the money you spend on your travel arrangements. With proven expertise in both travel management and leisure travel, our team work knows that every trip for each client is different and deserves careful thought and planning as well as the right price. We have handled many very successful incentive trips, conferences and special events for Sanofi Aventis, Pfizer, Toyota, Byer, Juffali, L.G, Glaxo Welcome, Naghi Motors, IKEA and many more, in addition to wedding parties for Saudi and Kuwaiti royal families and VIPs. 3
Our Mission: We do our best to please our clients, and have honest and trustful relations with our principals to develop & create the basis for long-term success by offering a broad and innovative range of customized services. Standard Tours' main target is to fulfill clients' needs. This will be achieved by investing our resources in hiring a professional and well trained staff that have the ability to create and work using latest high technology tools that we provide, and at same time maintain cost efficiency without affecting the quality of services offered to the clients. Provide you with the best value for your vacation Exceed our guests expectations & concept of quality service Develop products & services to meet with market expectations Provide user friendly new online systems (Soon) A large network of industry suppliers and service providers gathered by Standard Tours provides solid expertise to a variety of solutions. 4
Services: By putting quality and challenge at the core of its priorities, Standard Tours lets you move into action with its range of high quality services to meet your requirement & needs. Groups /Business Travel We ensure that our clients receive an efficient and first rate service that you would expect from a leading business travel company. Our significant buying power means that we can negotiate better rates on behalf of our customers, offering the best deals and value for money. Our services cover every aspect of your business travel so our clients can concentrate on running their business. Our services include but not limited to: Worldwide Hotels/Airlines/Cars/Cruises reservations. Visa issuance (including travel insurance policies) Worldwide sightseeing tours and meet & assist services. Worldwide Event management. Hajj and Umrah services. VAT refund. Standard Tours provides cost effective and professional travel management services with a solid reputation in cultivating excellent relationships with clients, suppliers and employees and providing business management services that are second to none. MICE Standard Tours team fully understands that the meeting, incentive, conference or special interest groups are very sensitive clients who need fully attention to special detail, and unusual events and activities. We are able to offer the most creative itineraries to fit any budget, and easily execute all programs and land arrangements. We are also offering Pre and Post conference tours and daily tours for delegate s spouses in coordination with hotels booking or extensions. 5
Standard Tours offers the facilities for: Incentives Conferences Exhibitions Religious Groups Special Events Weddings, Birthday parties, Special & private occasions A complete organizational service for the implementation of events and our services fully meet MICE standards/requirements: Complete conference service including preparation and processing of budgets, logistics and scheduling Organization of accompanying exhibitions Assistance in the course of the implementation of a scientific/technical program Arranging accommodation in hotel facilities of all requested categories Social programs Accompanying programs VIP Service Technical programs Printing and distributing of materials Transport and transfer of participants Outgoing department to serve all over the world 6
Flights & Ticketing For business trips, vacations, family visits, and more, whenever your plans include air travel, think Standard Tours!!! Using Amadeus & Galileo ticketing systems, our purpose is not only to provide you with a high quality service that meets your needs but also to make you enjoy our excellent customer service, professional travel advice and efficient handling of client s travel requirements. Therefore we guide you to the right way where you can get the best value for the money you spend on your travel arrangements. Airport Meet & Assist We are here to help. We offer meet-and-assist services to the guests to ensure that they have a safe and enjoyable travel with us. Our dedicated Airport Services team is available upon arrival and departure. You can enjoy assistance from passport control until you reach the limousine that will take you to your hotel, a foreign language, baggage handling, VIP meet & assist, private entrance, private salon & lounge. Car Rental & Transportation Private & group transfers are one of the many Standard Tours benefits, our owned fleet of A/C coaches (latest Model); small and medium range to guarantee the quality of services offer to our clients 7
Standard Tours as well offers you car rental & limousine services to ensure your comfort, convenience, and safety stay in Egypt. Hotels Whether you need hotel reservations or that ultimate all inclusive resort, Standard Tours can help you find the best accommodation that matches your exact needs within your budget through our strong relations with most of the deluxe hotels. FIT Travel Tailor-made program is one of Standard Tours specialties. Our team of professional and highly trained tour operators is very flexible in tailoring programs to meet individual guest requirements and satisfaction. Chartering We are proud to be the first Tour operator in Egypt that organized a charter from the Kingdom of Saudi Arabia up to Hurghada-Egypt in 1994 & that guaranteed us a significant position in chartering market in our territory. Also, it is worth to say that since then we have been organizing Charters from the Kingdom of Saudi Arabia to Hurghada & Sharm El-Shiekh several times a year. Our Future plan is to maximize our charters to extend Alexandria, Luxor & Aswan as well. 8
Cruises We offer all-inclusive, luxury cruises, theme and business cruises. If you ve enjoyed dinner cruises or River Nile cruises, sail to the next level! Discover the world of cruising from the cruise travel experts Standard Tours! Activities & Packages Team building activities Adventure Holidays Safari Diving Night Life Golf Sight Seeing Recreation & Spas 9
Quality Control: We have the knowledge, tools & expertise to ensure services are designed and produced to meet and exceed customer requirements. These systems are often developed in conjunction with all the company departments using a cross-functional approach. Awards: Standard Tours enjoying many awards that play an important role in enhancing its image as a tour operator & shows its significant commitment to the business. Subsidiaries: Agency of Mohamed Tharwat (Jeddah Kingdom of Saudi Arabia) P.Zone International: An Egyptian Import, Export & Commercial Agencies Company (Cairo, Egypt) Samara: An Egyptian recruitment company ( Cairo, Egypt) 10
Branches: Cairo Head Office: Address: 182 Gesr El Suez St., Building 1 P.O Box 5321 Heliopolis, 11771 Cairo, Egypt. Tel: +202-2635 1100 (20 lines) Fax: +202-2635 0790, 2636 1012 E-mail: info@standard-tours.com; reservation@standard-tours.com Semiramis Branch: Address: Semiramis Intercontinental hotel, Cairo, Egypt Tel: +202-2795 6631, 9924 Fax: +202-2795 7991 E-mail: semiramis@standard-tours.com Sharm El Shiekh Branch: Address: 219 Delta Sharm-Oum El Seid, Sharm El Sheikh, Egypt Tel: +2012 318 8719, +2012 746 8590 Fax : +202 2636 1012, 2635 0790 E-mail: sharmrs@standard-tours.com 11
Jeddah-Kingdom of Saudi Arabia Branch (1): Address: Al-Hayah Comm. Center, Madinah Rd. P.O Box 126511 Jeddah 21352, KSA Tel: +966 2 6910412 / 6918587 Fax: +966 2 6917343 E-mail: jeddahrs@standard-tours.com Jeddah - Kingdom of Saudi Arabia Branch 2: Address: Khojah plaza Medinah Road Next to Qureish Bridge Jeddah, KSA A well-planned trip includes all of your arrangements, from start to finish. Trust Standard Tours!!! 12