Conference Sponsorship and Exhibit Opportunities

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Conference Sponsorship and Exhibit Opportunities October 03-06, 2016 Exhibit Dates: October 04-05 Hyatt Regency Orlando, FL www.emacsconference.com

October 3-6, 2016 (Exhibit Dates: Oct. 4-5) Hyatt Regency Orlando, FL Build Your Brand Through Exhibiting and Sponsoring at EMACS EMACS The Customer Experience Conference brings together hundreds of utility professionals focused on customer service, marketing and related topics for superior presentations, interactive panel discussions and continuous networking. For more than 18 years, EMACS has been recognized as a leading industry event for service providers to network, prospect and market their products and services to a qualified audience of decision makers. Why Service Providers Chose to Sponsor and/or Exhibit at EMACS in 2015: Clients expect it. If we aren t at EMACS they ask why. The right attendee and subject mix. Best way to get contacts and exposure in the vertical. We are likely to attend anyway so it makes sense to exhibit and get that positive exposure in the market. 2015 EMACS Attendee Demographics Business Type Other 7% Utility Type Utility Attendee Title Consultant 6% Muni/PUD/ Gov 17% Co-op 2% VP/ Director 21% Vendor 34% Utility 53% IOU 81% Manager 50% Analyst/ Specialist/ Supervisor 29% EMACS 2016 Sponsor & Exhibitor Prospectus 2/8

October 3-6, 2016 (Exhibit Dates: Oct. 4-5) Hyatt Regency Orlando, FL Sponsorship Opportunities Platinum (Exclusive) - (SOLD: West Corporation) 2016 Prices Gold Member Price $12,395 Price $13,395 Silver Member Price $8,495 Price $9,495 Bronze Member Price $3,995 Price $4,995 Monday Night Welcome Reception Tuesday Night Reception (in Exhibit Hall) Opening General Session Wednesday Networking Breakfast (with Tabletop during Breakfast and 10 Minute Talk) Attendee Surveys Audio Visual Wi-Fi Tuesday Breakfast (with Tabletop during Breakfast) Tuesday Lunch (with Tabletop) Water Bottles Wednesday Lunch - Awards Luncheon (SOLD: ECOVA) Conference Lanyards (2 available) Conference Tote Bags Massage Chairs - by Registration Recycling Exhibit Hall Promotion & Prize Drawings Wednesday Night Main Event Reception (SOLD: West Corporation) Mobile App - Program Conference Photographer Complete the information on page 8 and return to: Stephanie Halford (404) 237-9099 ext. 225 shalford@chartwellinc.com Charging Station Notepads Hand Sanitizer Tuesday Afternoon Break (with Tabletop during Break) Wednesday Morning Break (with Tabletop during Break) Wednesday Afternoon Break (with Tabletop during Break) Thursday Breakfast (with Tabletop during Breakfast) Coffee Tumbler (SOLD: FirstFuel) Mini-mouse for Laptops Welcome Letter EMACS 2016 Sponsor & Exhibitor Prospectus 3/8

October 3-6, 2016 (Exhibit Dates: Oct. 4-5) Hyatt Regency Orlando, FL Reserve Your Booth Early to Secure Prime Real Estate Early Bird (thru 12/31/15) Regular (after 12/31/15) Standard 8x10 Booth $4,595 $4,995 Premium Corner 8x10 Booth $4,795 $5,195 Booths and sponsorships are assigned on a first-come, first-serve basis with sponsors receiving premier choice. Please submit your applicaton early for the most flexibility in booth placement. Benefits of exhibiting include: 8 x 10 exhibit space (subject to change based on hotel space) Two full conference registrations (approx. value $6,000) One utility guest registration (approx. value $1,500) Pre- and post- conference registrant mailing list to be used for one-time marketing contact Optional HTML send on your behalf to registrants Logo and 50-word description on the EMACS website and in the final program Inclusion on exhibit hall map Special member rate for additional registrations (approx. value $1,500) Booths are assigned on a first-come, first-serve basis with sponsors receiving premier selection. Complete the information on page 7 and return to: Stephanie Halford (404) 237-9099 ext. 225 shalford@chartwellinc.com EMACS 2016 Sponsor & Exhibitor Prospectus 4/8

October 3-6, 2016 (Exhibit Dates: Oct. 4-5) Hyatt Regency Orlando, FL 2016 Exhibit Hall Floorplan Entrance 3 Reasons to Book by December 31, 2015 1. Location, Location, Location! The space assignment rules are simple: Sponsors receive first choice, then early-bird registrants (first-come, first-served). 2. Early-Bird Savings Lock in 2015 pricing through 12/31/15. 3. Extended Promotional Period The sooner you book your booth, the sooner we ll begin marketing your logo and description in our materials to the utility industry. Take advantage of the months of promotion offered on our website and emails. Exhibit hall floorplan subject to change. EMACS 2016 Sponsor & Exhibitor Prospectus 5/8

October 3-6, 2016 (Exhibit Dates: Oct. 4-5) Hyatt Regency Orlando, FL Benefits At-A-Glance Platinum Gold Silver Bronze Exhibitor Complimentary Utility Guest Registration Conference Mobile App: Logo & Description Conference Website: Logo & Link Conference Website: 200 words 150 words 100 words 50 words 50 words Description Conference Passes 8 6 3 1 2 Signage at Registration Exclusive Shared Shared Shared Conference Website: Prominent Placement Opening General Session: Looping Slide Opening General Session: Recognition from Podium Networking Reception Sponsorship Session (content subject to approval) Mention in Press Release Conference Proceedings Site: Logo Conference Mobile App: Logo Booth Exhibit Hall Tour Shared 30 minutes (Double) Shared EMACS 2016 Sponsor & Exhibitor Prospectus 6/8

EMACS 2016 Exhibitor Application & Contract Booth Selection Early Bird (thru 12/31/15) Regular (after 12/31/15) Standard 8x10 Booth $4,595 $4,995 Premium Corner 8x10 Booth $4,795 $5,195 Booth Preferences 1 2 3 4 5 6 7 8 9 10 Companies that you prefer NOT to be in close proximity to: Exhibitor Information Organization Your Name Contact Name Title Email Phone Address City State Zip Payment Terms: A 50% non-refundable deposit is due at time of application. The remaining balance is due no later than August 1 st, 2016. After this date, show management has the authority to release for resale all booths and sponsorships for which full payment has not been received. We understand that the pre- and post-conference list is restricted for one pre-conference and one post-conference mailing (direct or email). No installation will be permitted unless payment in full has been received. Cancellation Policy: 50% non-refundable deposit. Full forfeiture after August 10 th, 2016. Amount to Charge: Payment Method: VISA MasterCard AMEX Check (Payable to Chartwell Inc.) Cardholder Name Title Credit Card # Exp. Date Billing Address Phone Email Signature Return completed application to: Stephanie Halford (404) 237-9099 ext. 225 shalford@chartwellinc.com Please make/send all checks to: Chartwell Inc. Attn: Colleen Yekeh 2970 Peachtree Rd NW, Suite 250 Atlanta, GA 30305 EMACS 2016 Sponsor & Exhibitor Prospectus 7/8

EMACS 2016 Sponsor Application & Contract Sponsorship Selection: Contact Information Organization Your Name Contact Name Title Email Phone Address City State Zip Payment Terms: A 50% non-refundable deposit is due at time of application. The remaining balance is due no later than August 1 st, 2016. After this date, show management has the authority to release for resale all booths and sponsorships for which full payment has not been received. We understand that the pre- and post-conference list is restricted for one pre-conference and one post-conference mailing (direct or email). No installation will be permitted unless payment in full has been received. Cancellation Policy: 50% non-refundable deposit. Full forfeiture after August 10 th, 2016. Amount to Charge: Payment Method: VISA MasterCard AMEX Check (Payable to Chartwell Inc.) Cardholder Name Title Credit Card # Exp. Date Billing Address Phone Email Signature Return completed application to: Stephanie Halford (404) 237-9099 ext. 225 shalford@chartwellinc.com Please make/send all checks to: Chartwell Inc. Attn: Colleen Yekeh 2970 Peachtree Rd NW, Suite 250 Atlanta, GA 30305 EMACS 2016 Sponsor & Exhibitor Prospectus 8/8