Air Extras Shopping Formats

Air Extras Shopping Formats Quick Reference O V E R V I E W A growing trend in the travel market is the unbundling of fares which result in airlines offering optional services to travelers for a fee; examples are premium seats, checked baggage and meal fees. Sabre Air Extras provide you with tools to support your customer s request of these services. Air Extras allows you to qualify your shopping request with a secondary action code so that the shopping options include applicable ancillary fees. This applies to the following Sabre system shopping entries/products: WPNI Low Fare Search (formerly known as Bargain Finder Plus) JR formats Air Extras is based on two distinct approaches explained below. T A S K ( U S E T H I S F O R S A B R E F O R M A T S ) F O R M A T You may not know which specific ancillaries or how many of each that your travelers need. In this scenario, you request the fees using the AE qualifier. Your response provides ALL known flight-related fees applicable to the itinerary. Note: The AE format is an optional secondary qualifier. Request low fare search, specify passenger types 1 adult, 1 child 11 years old and request all Air Extras WPNI P1ADT/1C11 AE Display includes applicable Air Extras response displays each service type code where the carrier has filed specific ancillaries and fees. The system does not display service type codes where the carrier has not filed data. Display includes applicable passenger types (ADT/C11 or ALL) and total fee (base and applicable taxes) for each Air Extras response for carrier in option 1. In this example, Air Extras may not apply, have not been filed by the carrier or are unknown. WPNI P1ADT/1C11 AE CURRENT ITINERARY-ALREADY BOOKED AT LOWEST AVAIL FARE 1 XX 2538 U 31OCT S AUS LAX 0745 0855 738 0 /E 2 ZZ 1236 Q 05NOV F LAX AUS 0700 1150 738 0 /E 1ADT 358.60 358.60 1ADT 358.60 358.60 TOTAL FARE - USD 717.20 1 ALL-FOURTH CHECKED BAG XX 1-AUSLAX 100.00 2 ALL-FIFTH CHECKED BAG XX 1-AUSLAX 100.00 3 ALL-SIXTH CHECKED BAG XX 1-AUSLAX 100.00 4 ALL-SEVENTH CHECKED BAG XX 1-AUSLAX 100.00 5 ALL-EIGHTH CHECKED BAG XX 1-AUSLAX 100.00* 6 ALL-STANDARD MEAL XX 1-AUSLAX 10.00 SA -PRE-RESERVED SEAT ASSIGNMENT CXR SEG/CPA FEE 7 ALL-SEAT ASSIGNMENT XX 1-AUSLAX 10.00 8 ALL-PREMIUM SEATING XX 1-AUSLAX 25.00 9 ALL-SEAT ASSIGNMENT ZZ 2-LAXAUS 10.00 UN -UNACCOMPANIED TRAVEL (ESCORT) CXR SEG/CPA FEE 10 ADT-UNACCOMPANIED MINOR XX 1-AUSIAH 125.00 11 C11-UNACCOMPANIED MINOR ZZ 2-LAXAUS 100.00 * TO SEE ADDITIONAL AIR EXTRAS FOR THIS OPTION-USE WC*0AE BARGAIN FINDER PLUS ITINERARY OPTIONS OPTION 1 1 YY 2924 E 31OCT S AUS LAX 0615 0725 738 0 /E 2 ZZ 1236 Q 05NOV F LAX AUS 0700 1150 738 0 /E 1ADT 268.10 268.10 1ADT 268.10 268.10 TOTAL FARE - USD 536.20 * USE WC OPTION NUMBER TO SELL NEW ITINERARY * (Partial Response) The asterisk (*) at the end of the fifth line under each service type code indicates more fees exist. Instructional text of * TO SEE ADDITIONAL AIR EXTRAS FOR THIS OPTION-USE WC*0AE displays at the end of service type code list. Itinerary Option Air Extras Shopping Formats Quick Reference Page 1

A I R E X T R A S S U M M A R I Z E D ( A E S ) F O R M A T You may have more specific knowledge of which particular ancillary offerings your travelers require. In these circumstances, you request the number of ancillaries and which ancillaries (by ATPCO service type code; see next page) are required. Your response provides the following information for each shopping option as applicable: Total fare (base + tax). Summary of the estimated flight related fees. Summary of the fees plus the total fare. Shopping options (sorted from low to high based on the total fare (base + tax) plus the fees If no quantity specified, the default is 1. Note: The AES format is an optional secondary qualifier. Request low fare search, specify passenger types 1 adult, 1 child 11 years old and request the summary of the fees for two checked bags (BG) and meal/beverage service (ML) WPNI P1ADT/1C11 AES-BG*2/ML Response displays an estimated total of all service type codes requested. You must enter a followup format to view the breakdown for each service type code: USE WC*0AE TO DISPLAY FEE DETAILS Air Extras response for carrier in option 1. In this example, Air Extras may not apply, have not been filed by the carrier or are unknown. WPNI P1ADT/1C11 AES-BG*2/ML CURRENT ITINERARY-LOWER AVAIL CLASS OF SERVICE FOUND 1 XX 1089 B 20OCT W IAH SAN 0800 0927 738 0 /E 1ADT 546.20 546.20 1ADT 546.20 546.20 TOTAL FARE - USD 1092.40 10.00 TOTAL WITH AIR EXTRAS - USD 1102.40 USE WC*0AE TO DISPLAY FEE DETAILS REBOOK TO OBTAIN ABOVE FARE-USE WPNCB BARGAIN FINDER PLUS ITINERARY OPTIONS OPTION 1 1 XX 6 N 20OCT W IAH SAT 1615 1719 73G 0 /E 1 XX /UU 7809 L 20OCT W SAT DEN 1931 2049 CR7 0 /E OPERATED BY URWAY EXPRESS 1 XX /UU 6203 L 20OCT W DEN SAN 2138 2302 752 0 /E OPERATED BY URWAY EXPRESS. 1ADT 171.60 171.60 1ADT 171.60 171.60 TOTAL FARE - USD 343.20 OPTION 2 1 ZZ 369 G 20OCT W IAH PHX 1500 1542 319 0 /E 1 ZZ 191 E 20OCT W PHX SAN 1855 2008 320 0 /E TOTAL FARE - USD 355.80 46.00 TOTAL WITH AIR EXTRAS - USD 401.80 USE WC*2AE TO DISPLAY FEE DETAILS * USE WC OPTION NUMBER TO SELL NEW ITINERARY * (Partial Response) Itinerary Option Air Extras Shopping Formats Quick Reference Page 2

S E R V I C E T Y P E C O D E S F O R M A T Air Extras allows you to add subsequent, two-character service type codes to refine the fee information that the system returns. When you use the AE format, the subsequent service type codes are optional When you use the AES format, at least one of the subsequent service type codes is required In the AES format only, you may also add a number following the service type code to indicate the quantity the traveler requires. For example, AES-BG*2 requests the fees for two bags for the traveler/itinerary. If no quantity specified, the default is 1. Service type codes: BG Baggage ML Meal/Beverage SA Pre-reserved Seat Assignments IE In-Flight Entertainment UN Unaccompanied Passengers PT Pets LG Lounge MD Medical GT Ground Transportation The following rules apply to the use of service type codes: When you request a specific number of a particular ancillary, the system assumes that the quantity specified is the total quantity for the group that is traveling. It is not the per passenger quantity. The service type codes that support the specification of a quantity are: BG, ML, PT, IE, GT, LG, and MD. If these groups do not contain a number in the request, the default quantity is 1. The other service type codes (SA and UN) do not accept a number because the system assumes they are applied to all passengers. When using the AES qualifier, the system processing logic returns the lowest applicable filed fee for each service type code (excluding BG) in order to provide an estimate of the potential fee With respect to the Baggage service type code (BG), the fees are applied specifically as filed by the carrier from Bag 1 through Bag 9. For example, if the airline has filed Bag 1 with a charge of $25, and Bag 2 with a charge of $35, the system applies those fees sequentially starting with Bag 1. F R E Q U E N T F L Y E R S T A T U S Frequent Flyer status is an important consideration in the applicability of ancillary fees to the itineraries. However, you may not know the actual frequent flyer status level of the traveler at the time of your Sabre system shopping request. For this reason, the Sabre system has developed a qualifier that allows you to indicate those airlines with which the traveler might have status. The traveler s tier status is presumed to be valid at the time of shopping and is predicated on the understanding that validation of the frequent flyer tier status occurs during the pricing, ticketing, and fulfillment processes. Thus, the estimated fees that are returned in the shopping response might vary from the actual fees charged by the airline if the traveler s airline-validated status is different than self-declared status at the time of the shopping request. The underlying logic relies on the ATPCO OC carrier filings based on the carrier filing the status (level 1 through 9) in the Frequent Flyer field in the fee record. Carriers will use at least one level (and up to nine levels of segmentation) to specify how they will offer the ancillaries based on the status level. In the event that you do not specify the numeric ATPCO value of 1 through 9 along with the two-digit carrier code for the Frequent Flyer status entry, the Sabre system returns an error message. Because each carrier will have unique filing structures using the numeric status, the carrier will need to provide user information to assist in the appropriate application of their frequent flyer status levels. Air Extras Shopping Formats Quick Reference Page 3

Note ATPCO has defined the levels as 1 = highest (or premium) frequent flyer status, and 9 = lowest status. The following example illustrates how three carriers might choose to uniquely use the Frequent Flyer field with the discrete numeric selections for the corresponding bag fee for Bag 1: Carrier Frequent Flyer Status Value XX 9 = All Members Free ZZ 3 = Highly Elite Free 6 = Moderately Elite $10 USD 9 = Low $25 USD XD 1 = VIP Free 2 = Executive Free 3 = Mid Tier $10 USD 4 = Low $20 USD 5 = Member with minimal miles/points $30 USD Example entry: JR.IAH/S-OYLAX12NOV0800/P-1ADT/AES-BG*2/ML/SA/FFS-XX9/ZZ3/XD1 In this example, FFS is the qualifier denoting frequent flyer status, followed by the carrier (XX) and the tier level from which to begin interrogating the frequent flyer records. In this case, the user is requesting to start the search with level 9 for XX, level 3 for carrier ZZ, and level 1 for carrier XD (FFS- XX9/ZZ3/XD1). The maximum number of airlines that you can specify in the Frequent Flyer request is five. W P N I T A S K S You are able to use the AE and AES qualifiers in combination with all current WPNI qualifiers. Request low fare search and all Air Extras (AE) Request low fare search with passenger type and specific Air Extras service type code(s) Note: Maximum of five service type codes allowed, separated by / Request low fare search with passenger type and specific Air Extras service type code(s) and account code Request low fare search with passenger type and specific Air Extras service type code(s) and add Frequent Flyer status Note: Maximum of 5 carriers. View additional information when more than 5 Air Extras are returned in a group In this example, after entering the format to view additional information, the response now displays baggage items 6-8 in addition to 1-5. Request low fare search with passenger type and specific Air Extras Summary service type code(s) Note: Maximum of five service type codes allowed, separated by /. If no quantity specified, the default is 1. WPNI AE WPNI AE WPNI P(passenger type code) AE-(2-character service type code) WPNI P1ADT AE-BG WPNI P1ADT/1C08 AE-BG/ML/SA/UN/IE WPNI P(passenger type code) AE-(2-character service type code) AC*(account code) WPNI P1ADT AE-BG AC*ABC123 WPNI P(passenger type code) AE-(2-character service type code)/(2-character service type code) FFS-(carrier code)(frequent flyer status)/(carrier code)(frequent flyer status) WPNI P1ADT AE-BG/ML FFS-XX2/YY7 WC*(itinerary option number)ae WC*1AE WC*1AE«1 ALL-FIRST CHECKED BAG XX 1-IAHSAN 23.00 2 ALL-SECOND CHECKED BAG XX 1-IAHSAN 33.00 3 ALL-THIRD CHECKED BAG XX 1-IAHSAN 100.00 4 ALL-FOURTH CHECKED BAG XX 1-IAHSAN 100.00 5 ALL-FIFTH CHECKED BAG XX 1-IAHSAN 100.00 6 ALL-SIXTH CHECKED BAG XX 1-IAHSAN 100.00 7 ALL-SEVENTH CHECKED BAG XX 1-IAHSAN 100.00 8 ALL-EIGHTH CHECKED BAG XX 1-IAHSAN 100.00 WPNI P(passenger type code) AES-(2-character service type code) WPNI PADT AES-BG WPNI PADT/C11 AES-BG/ML/SA/UN/IE Air Extras Shopping Formats Quick Reference Page 4

Request low fare search and Air Extras Summary (AES) with specific service type code(s) and quantity (1 99) Note: You can request a quantity for the following service type codes only: BG, ML, PT, MD, GT, LG and IE. If you request a quantity for a service type code that does not support it, you receive this error: AIR EXTRAS QUANTITY NOT ALLOWED WITH SA/UN SERVICE TYPE CODES Request low fare search with passenger type and specific Air Extras Summary service type code(s) and account code Request low fare search with passenger type and specific Air Extras Summary service type code(s) and add Frequent Flyer status Note: Maximum of 5 carriers. View detail of each fee when multiple fees exist In this example, each service type code and applicable fee display separately. WPNI AES-(2-character service type code)*(quantity) WPNI AES-BG*2 WPNI AES-BG*2/ML*2/SA/UN/IE*2 WPNI P(passenger type code) AES-(2-character service type code) AC*(account code) WPNI P1ADT AES-BG AC*ABC123 WPNI P(passenger type code) AES-(2-character service type code) /(2-character service type code) FFS-(carrier code)(frequent flyer status)/(carrier code)(frequent flyer status) WPNI P1ADT AES-BG/ML FFS-XX2/YY7 WC*(itinerary option number)ae WC*1AE WC*1AE«1 ADT-FIRST CHECKED BAG XX 1-IAHSAN 23.00 2 CNN-FIRST CHECKED BAG XX 1-IAHSAN 23.00 AIR EXTRAS NOT APPLICABLE OR ARE UNKNOWN TOTAL AIR EXTRAS 46.00 J R T A S K S You are able to use the AE and AES qualifiers in combination with all current JR qualifiers. Request low fare search using linear journey record format and request all Air Extras (AE) Request low fare search using linear journey record format and request Air Extras using specific service type code(s) Note: Maximum of five service type codes allowed. carriers)/p-(number of passenger and passenger type)/ae JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AE carriers)/p-(number of passenger and passenger type)/ae-(2- character service type code) (2-character service type code JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AE-BG JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AE- BG ML SA IE UN Request low fare search using linear journey record format, use Air Extras specific service type code(s) and add Frequent Flyer status Note: Maximum of 5 carriers. Request low fare search using linear journey record format request all Air Extras and add an account code carriers)/p-(number of passenger and passenger type)/ae-(2- character service type code)/ffs--(carrier code)(frequent flyer status) (carrier code)(frequent flyer status) JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AE-BG/FFS- YY2 XX3 XD7 carriers)/ae/ac*(account code) JR.AUS/S-OYLAX12NOV0800XX/S- OYAUS22NOV0800ZZ/AE/AC*ABC123 Air Extras Shopping Formats Quick Reference Page 5

J R R E S P O N S E E X A M P L E ( A E ) Itinerary Options Air Extras response displays each service type code requested and where the carrier has filed specific ancillaries and fees. The system does not display service type codes where the carrier has not filed data. View detail of each fee when multiple fees exist In this example, after entering the format to view additional information, the response now displays baggage items 6-10 in addition to 1-5. JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AE-BG/FFS-XX2«ITINERARY OPTION 1 1 XX /UU 6221 W 12NOV F IAH DEN 0820 0954 320 0 /E OPERATED BY URWAY AIRLINES, INC. 1 XX /UU 6627 L 12NOV F DEN LAX 1040 1204 752 0 /E OPERATED BY URWAY AIRLINES, INC. 1ADT 220.90 220.90 TOTAL FARE - USD 220.90 ITINERARY OPTION 2 1 XX 52 B 12NOV F IAH LAX 0745 0926 752 0 /E 1ADT 546.20 546.20 TOTAL FARE - USD 546.20 1 ADT-FOURTH CHECKED BAG XX 1-IAHLAX 100.00 2 ADT-FIFTH CHECKED BAG XX 1-IAHLAX 100.00 3 ADT-SIXTH CHECKED BAG XX 1-IAHLAX 100.00 4 ADT-SEVENTH CHECKED BAG XX 1-IAHLAX 100.00* 6 ADT-STANDARD MEAL XX 1-IAHLAX 10.00 * TO SEE ADDITIONAL AIR EXTRAS FOR THIS OPTION-USE JR01*AE * ENTER JR0 WITH OPTION NUMBER * JR(itinerary option number)*ae JR01*AE In this example, Air Extras may not apply, have not been filed by the carrier or are unknown. The asterisk (*) at the end of the line under each service type code indicates more fees exist. Instructional text of * TO SEE ADDITIONAL AIR EXTRAS FOR THIS OPTION-USE WC*0AE displays at the end of service type code list. JR01*AE«1 ALL-FOURTH CHECKED BAG XX 1-AUSLAX 100.00 2 ALL-FIFTH CHECKED BAG XX 1-AUSLAX 100.00 3 ALL-SIXTH CHECKED BAG XX 1-AUSLAX 100.00 4 ALL-SEVENTH CHECKED BAG XX 1-AUSLAX 100.00 5 ALL-EIGHTH CHECKED BAG XX 1-AUSLAX 100.00 6 ALL-FOURTH CHECKED BAG XX 2-LAXAUS 100.00 7 ALL-FIFTH CHECKED BAG XX 2-LAXAUS 100.00 8 ALL-SIXTH CHECKED BAG XX 2-LAXAUS 100.00 Request low fare search using linear journey record format and request Air Extras Summary (AES) with specific service type code(s) Note: Maximum of five service type codes allowed. carriers)/p-(number of passenger and passenger type)/aes-(2-character service type code) JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AES-BG BG ML SA UN IE Request low fare search using linear journey record format and request Air Extras Summary (AES) with specific service type code(s)and quantity (1 99) Note: You can request a quantity for the following service type codes only: BG, ML, PT, MD, GT, LG and IE. If you request a quantity for a service type code that does not support it, you receive this error: AIR EXTRAS QUANTITY NOT ALLOWED WITH SA/UN SERVICE TYPE CODES Request low fare search using linear journey record format, use Air Extras Summary with specific service type code(s) and add Frequent Flyer status JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AES- carriers)/p-(number of passenger and passenger type)/aes-(2-character service type code)*(quantity) JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AES-BG*2 JR.IAH/S-OYLAX12NOV0800XX/P-1ADT/AES-BG*2 ML*2 carriers)/p-(number of passenger and passenger type)/ae-(2-character service type code)/ffs--(carrier code)(frequent flyer status) (carrier code)(frequent flyer status) JR.IAH/S-OYLAX12NOV0800XX/P- 1ADT/AESBG ML SA/FFS-YY2 XD4 Air Extras Shopping Formats Quick Reference Page 6

J R R E S P O N S E E X A M P L E ( A E S ) Response displays an estimated total of all service type codes requested. You must enter a followup format to view the breakdown for each service type code: USE JR09*AE TO DISPLAY FEE DETAILS Air Extras response for carrier in option 2. In this example, Air Extras may not apply, have not been filed by the carrier or are unknown. JR.IAH/S-OYSAN20OCT0800/P-1ADT1C11/AES-BG ML/AC*ABC123 DEF123 ITINERARY OPTION 1 1 UU 270 G 20OCT W IAH PHX 0600 0645 733 0 /E 1 UU 1080 E 20OCT W PHX SAN 0745 0857 752 0 /E TOTAL FARE - USD 355.80 23.00 TOTAL WITH AIR EXTRAS - USD 378.80 USE JR09*AE TO DISPLAY FEE DETAILS ITINERARY OPTION 2 1 YY /ZZ 145 O 20OCT W IAH DEN 1544 1710 319 0 /E OPERATED BY VISION AIRLINES, INC. 1 YY /ZZ 551 O 20OCT W DEN SAN 1808 1929 319 0 /E OPERATED BY VISION AIRLINES, INC. 1ADT 191.90 191.90 1ADT 191.90 191.90 TOTAL FARE - USD 383.80 FORM OF PAYMENT FEES PER TICKET MAY APPLY ADT - MAXIMUM AMOUNT PER PASSENGER - 15.00 C11 - MAXIMUM AMOUNT PER PASSENGER - 0.00 Itinerary Option OB Ticketing fees display when/where applicable. View detail of each fee when multiple fees exist In this example, each service type code and applicable fee display separately. JR(itinerary option number)*ae JR01*AE JR09*AE«1 ADT-FIRST CHECKED BAG XX 1-IAHSAN 23.00 AIR EXTRAS NOT APPLICABLE OR ARE UNKNOWN TOTAL AIR EXTRAS 23.00 A D D I T I O N A L R E F E R E N C E S Additional quick references and interactive tutorials are available on the Web at http://agencyeservices.sabre.com/ under the Training menu. You may also find additional information in the Format Finder SM help system. Use these keyword combinations or formats in your Search request: Air Extras Air Extras Shopping Formats Quick Reference Page 7 2015 Sabre Inc. All rights reserved. Sabre, Sabre Holdings, and Sabre Travel Network are trademarks and/or service marks of an affiliate of Sabre Holding Corporation. All other trademarks, service marks, and trade names are the property of their respective owners. 2.0