Operational Performance Reporting Manchester Airport February 2017 Departure - Feb-17 Last Month Last Year % Change Target Var to Target First Wave 85.2% 84.3% 0.8% 85.0% 0.2% Not First Wave 77.8% 80.5% -2.8% 85.0% -7.2% Grand Total 79.5% 81.4% -1.8% 85.0% -5.5% Departure - Last 12 Months This Year Prev Year % Change Target Var to Target First Wave 84.3% 84.9% (0.6%) 82.0% 2.3% Not First Wave 74.8% 77.2% (2.3%) 82.0% -7.2% Grand Total 77.0% 78.9% (1.8%) 82.0% -5.0%
ATMs and Passenger Volumes MTD YTD Last Year Change Last Year Change Last Year Change Last Year Change Flight Passengers Passengers % Movements Movements % Passengers Passengers % Movements Movements % 1 Arriving 369,162 320572 15% 2469 2213 12% 5,498,360 4852312 13% 34674 30673 13% Departing 378,947 325625 16% 2480 2208 12% 5,451,130 4820403 13% 34619 30631 13% 1 Total 748,109 646197 16% 4949 4421 12% 10,949,490 9672715 13% 69293 61304 13% 2 Arriving 170,150 152966 11% 934 821 14% 2,926,884 2795040 5% 14953 14042 6% Departing 179,529 157400 14% 938 822 14% 2,887,824 2772475 4% 14922 13990 7% 2 Total 349,679 310366 13% 1872 1643 14% 5,814,708 5567515 4% 29875 28032 7% 3 Arriving 277,366 241825 15% 2839 2570 10% 3,780,096 3260890 16% 36552 31737 15% Departing 282,563 239663 18% 2844 2565 11% 3,726,292 3222155 16% 36526 31718 15% 3 Total 559,929 481488 16% 5683 5135 11% 7,506,388 6483045 16% 73078 63455 15% Grand Total 1,657,717 1438051 15% 12504 11199 12% 24,270,586 21723275 12% 172246 152791 13%
Monthly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of ATMs # % Flights with no Delay FLYBE BE 2882 30.5% 447 84% RYANAIR FR 1653 17.5% 346 79% EASYJET EZY 1437 15.2% 330 77% THOMSON AIRWAYS TOM 605 6.4% 159 74% MONARCH SCH ZB 587 6.2% 114 81% BRITISH AIRWAYS BA 572 6.0% 121 79% JET2.COM LS 567 6.0% 134 76% AER LINGUS EI 407 4.3% 50 88% LUFTHANSA LH 386 4.1% 66 83% THOMAS COOK MT 361 3.8% 101 72% Grand Total 9457 100.0% 1868 80% Yearly Airline Movements Top 10 Operator Name Operator IATA Code # ATMs % of Total ATMs # % Flights with no Delay FLYBE BE 38456 21% 6942 82% RYANAIR FR 24282 13% 6095 75% EASYJET EZY 19835 11% 5314 73% JET2.COM LS 12137 7% 3338 72% THOMSON AIRWAYS TOM 11855 6% 3189 73% MONARCH SCH ZB 9320 5% 1759 81% THOMAS COOK MT 8833 5% 2098 76% BRITISH AIRWAYS BA 7016 4% 1462 79% AER LINGUS EI 5315 3% 717 87% LUFTHANSA LH 4817 3% 849 82% Grand Total 141866 77% 31763 78%
Departure by T1 T2 Puntuality T3 Puntuality 77.82% 79.10% 81.15% First Wave Departure Operator Name Operator IATA Code # Movements % of Movements % MONARCH SCH ZB 155 10.7% 90.97% RYANAIR FR 194 13.4% 90.72% LUFTHANSA LH 53 3.7% 88.68% EASYJET EZY 257 17.8% 86.77% JET2.COM LS 196 13.6% 86.22% FLYBE BE 232 16.1% 85.78% THOMAS COOK MT 104 7.2% 83.65% BRITISH AIRWAYS BA 53 3.7% 79.25% THOMSON AIRWAYS TOM 174 12.0% 78.16% K.L.M. KL 27 1.9% 74.07% Grand Total 1445 100.0% 85.81%
Monthly Airline Performance by Departure Departing Ranking Operator Name Operator IATA Code Movements Movements Arriving Departing Change (Dep- Arr) Inbound Baggage 1 QATAR AIRWAYS QR 126 1.0% 90% 95% 5% 95% 2 CATHAY PACIFIC CX 32 0.3% 88% 94% 6% 100% 3 SINGAPORE SQ 80 0.6% 95% 90% (5%) 100% 4 AIR FRANCE AF 168 1.3% 87% 89% 2% 95% 5 GERMAN WINGS 4U 52 0.4% 88% 88% 0% 96% 6 DELTA DL 34 0.3% 82% 88% 6% 94% 7 IBERIA EXPRESS I2 16 0.1% 88% 88% 0% 88% 7 VIRGIN ATLANTIC AIRWAYS VS 112 0.9% 86% 88% 2% 96% 7 HAINAN HU 32 0.3% 81% 88% 6% 100% 10 FINNAIR AY 110 0.9% 87% 87% 0% 82% 11 VUELING VY 82 0.7% 88% 85% (2%) 98% 12 ICELANDAIR FI 54 0.4% 81% 85% 4% 74% 13 MONARCH SCH ZB 587 4.7% 76% 85% 9% 98% 14 AER LINGUS EI 407 3.3% 91% 85% (6%) 95% 15 SAS SCANDINAVIAN SK 282 2.3% 82% 84% 3% 97% 16 LUFTHANSA LH 386 3.1% 82% 84% 2% 95% 17 FLYBE BE 2,882 23.1% 85% 84% (2%) 93% 18 JET2.COM LS 567 4.6% 69% 83% 14% 87% 19 AMERICAN AA 47 0.4% 83% 83% (1%) 71% 20 TURKISH TK 112 0.9% 93% 82% (11%) 95% 21 AUSTRIAN OS 52 0.4% 92% 81% (12%) 88% 22 TITAN AIRWAYS ZT 10 0.1% 80% 80% 0% 20% 23 RYANAIR FR 1,653 13.3% 79% 79% 1% 98% 24 EASYJET EZY 1,437 11.5% 75% 79% 4% 90% 25 UNITED UA 56 0.4% 61% 79% 18% 86% 26 THOMAS COOK MT 361 2.9% 68% 76% 8% 88% 27 BRITISH AIRWAYS BA 572 4.6% 81% 76% (5%) 92% 28 COBALT AIR CO 16 0.1% 100% 75% (25%) 100% 28 EASYJET SWITZERLAND EZS 8 0.1% 100% 75% (25%) 100% 28 AIR MALTA KM 16 0.1% 75% 75% 0% 100% 28 AIR TRANSAT TS 8 0.1% 25% 75% 50% 100% 32 THOMSON AIRWAYS TOM 605 4.9% 73% 75% 2% 91% 33 AURIGNY AIR SERVICES GR 97 0.8% 84% 73% (11%) 98% 34 EUROWINGS EW 204 1.6% 77% 73% (5%) 98% 35 BRUSSELS SN 148 1.2% 88% 70% (18%) 95% 36 ETIHAD AIRWAYS EY 114 0.9% 89% 70% (19%) 89% 37 SWISS INTERNATIONAL LX 116 0.9% 86% 69% (17%) 91% AIR LINES 38 AIR PORTUGAL TP 56 0.4% 86% 68% (18%) 86% 39 K.L.M. KL 262 2.1% 81% 67% (14%) 97% 40 SHUTTLE DY 56 0.4% 75% 61% (14%) 100% 41 EMIRATES EK 166 1.3% 77% 60% (17%) 87% 42 SAUDIA ARABIAN SV 40 0.3% 40% 60% 20% 70% 43 INTERNATIONAL D8 76 0.6% 58% 58% 0% 97% 44 CONDOR DE 24 0.2% 58% 50% (8%) 75% 44 P.I.A. PK 84 0.7% 48% 50% 2% 79% 46 AEGEAN A3 16 0.1% 50% 38% (13%) 88% 47 SHAHEEN AIRWAYS NL 11 0.1% 60% 33% (27%) 0% 48 FREEBIRD FHY 16 0.1% 25% 25% 0% 100% 48 IRAQI AIRWAYS IA 8 0.1% 25% 25% 0% 75% Grand Total 12,456 100.0% 80% 80% (0%) 93%
Monthly Airline Performance by Change (difference between Arrival OTP and Departure OTP) Change Ranking Operator Name Operator IATA Code Movements Movements Arriving Departing Change (Dep- Arr) Inbound Baggage 1 AIR TRANSAT TS 8 0.1% 25% 75% 50% 100% 2 SAUDIA ARABIAN SV 40 0.3% 40% 60% 20% 70% 3 UNITED UA 56 0.4% 61% 79% 18% 86% 4 JET2.COM LS 567 4.6% 69% 83% 14% 87% 5 MONARCH SCH ZB 587 4.7% 76% 85% 9% 98% 6 THOMAS COOK MT 361 2.9% 68% 76% 8% 88% 7 CATHAY PACIFIC CX 32 0.3% 88% 94% 6% 100% 7 HAINAN HU 32 0.3% 81% 88% 6% 100% 9 DELTA DL 34 0.3% 82% 88% 6% 94% 10 QATAR AIRWAYS QR 126 1.0% 90% 95% 5% 95% 11 ICELANDAIR FI 54 0.4% 81% 85% 4% 74% 12 EASYJET EZY 1,437 11.5% 75% 79% 4% 90% 13 SAS SCANDINAVIAN SK 282 2.3% 82% 84% 3% 97% 14 AIR FRANCE AF 168 1.3% 87% 89% 2% 95% 15 P.I.A. PK 84 0.7% 48% 50% 2% 79% 16 LUFTHANSA LH 386 3.1% 82% 84% 2% 95% 17 THOMSON AIRWAYS TOM 605 4.9% 73% 75% 2% 91% 18 VIRGIN ATLANTIC AIRWAYS VS 112 0.9% 86% 88% 2% 96% 19 RYANAIR FR 1,653 13.3% 79% 79% 1% 98% 20 GERMAN WINGS 4U 52 0.4% 88% 88% 0% 96% 20 IBERIA EXPRESS I2 16 0.1% 88% 88% 0% 88% 20 FINNAIR AY 110 0.9% 87% 87% 0% 82% 20 TITAN AIRWAYS ZT 10 0.1% 80% 80% 0% 20% 20 AIR MALTA KM 16 0.1% 75% 75% 0% 100% 20 INTERNATIONAL D8 76 0.6% 58% 58% 0% 97% 20 FREEBIRD FHY 16 0.1% 25% 25% 0% 100% 20 IRAQI AIRWAYS IA 8 0.1% 25% 25% 0% 75% 28 AMERICAN AA 47 0.4% 83% 83% (1%) 71% 29 FLYBE BE 2,882 23.1% 85% 84% (2%) 93% 30 VUELING VY 82 0.7% 88% 85% (2%) 98% 31 EUROWINGS EW 204 1.6% 77% 73% (5%) 98% 32 SINGAPORE SQ 80 0.6% 95% 90% (5%) 100% 33 BRITISH AIRWAYS BA 572 4.6% 81% 76% (5%) 92% 34 AER LINGUS EI 407 3.3% 91% 85% (6%) 95% 35 CONDOR DE 24 0.2% 58% 50% (8%) 75% 36 TURKISH TK 112 0.9% 93% 82% (11%) 95% 37 AURIGNY AIR SERVICES GR 97 0.8% 84% 73% (11%) 98% 38 AUSTRIAN OS 52 0.4% 92% 81% (12%) 88% 39 AEGEAN A3 16 0.1% 50% 38% (13%) 88% 40 K.L.M. KL 262 2.1% 81% 67% (14%) 97% 41 SHUTTLE DY 56 0.4% 75% 61% (14%) 100% 42 EMIRATES EK 166 1.3% 77% 60% (17%) 87% 43 SWISS INTERNATIONAL LX 116 0.9% 86% 69% (17%) 91% AIR LINES 44 BRUSSELS SN 148 1.2% 88% 70% (18%) 95% 45 AIR PORTUGAL TP 56 0.4% 86% 68% (18%) 86% 46 ETIHAD AIRWAYS EY 114 0.9% 89% 70% (19%) 89% 47 COBALT AIR CO 16 0.1% 100% 75% (25%) 100% 47 EASYJET SWITZERLAND EZS 8 0.1% 100% 75% (25%) 100% 49 SHAHEEN AIRWAYS NL 11 0.1% 60% 33% (27%) 0% Grand Total 12,456 100.0% 80% 80% (0%) 93%
Monthly Delay Analysis by Airline Ground Servicing Operator Name Total Delay Incidents Air Traffic Airline Airport Misc Reactionary RYANAIR 744 39 129 288 27 14 152 94 FLYBE 693 31 199 179 68 26 139 51 EASYJET 544 42 118 133 31 66 112 42 MONARCH Weather 195 45 37 50 14 17 18 13 SCH THOMSON AIRWAYS 172 33 46 34 12 11 19 17 BRITISH AIRWAYS 168 6 13 27 11 8 64 39 JET2.COM 148 36 26 41 16 12 9 8 K.L.M. 131 32 11 17 1 7 46 17 LUFTHANSA 129 17 18 34 1 5 42 10 EMIRATES 113 4 5 28 13 17 27 19 AER LINGUS 90 2 8 26 5 3 38 8 EUROWINGS 88 12 13 15 1 2 41 4 THOMAS COOK 78 6 33 15 7 1 7 9 BRUSSELS 60 6 16 11 1 10 10 6 SWISS INTERNATIONAL AIR LINES 57 25 3 3 1 16 9 SAS SCANDINAVIAN 57 10 4 1 5 36 1 ETIHAD AIRWAYS 55 11 8 13 1 8 12 2 FINNAIR 47 3 4 22 4 1 13 TURKISH 42 10 3 3 4 12 8 2 41 9 7 1 5 16 3 INTERNATIONAL AIR FRANCE 36 5 7 3 3 16 2 P.I.A. 33 1 3 2 4 23 AURIGNY AIR 29 3 6 1 1 13 5 SERVICES SAUDIA ARABIAN 21 1 4 7 2 3 4 AIR PORTUGAL 20 3 8 2 3 4 GERMAN WINGS 18 2 2 5 8 VIRGIN ATLANTIC 18 1 5 2 2 5 1 2 AIRWAYS SHUTTLE 18 2 4 2 1 8 1 VUELING 17 2 5 10 QATAR AIRWAYS 15 1 4 4 1 4 1 UNITED 15 4 2 1 7 1 FREEBIRD 12 1 1 2 1 7 SINGAPORE 12 2 3 4 2 1 AUSTRIAN 12 2 6 2 2 AEGEAN 11 2 2 2 5 HAINAN 10 3 1 5 1 SHAHEEN AIRWAYS 9 3 1 4 1 CONDOR 7 1 4 1 1 ICELANDAIR 6 2 1 3 AMERICAN 5 2 2 1 IRAQI AIRWAYS 5 1 4 EASYJET 5 1 2 2 SWITZERLAND IBERIA EXPRESS 4 1 2 1 AIR TRANSAT 4 1 3 DELTA 3 2 1 AIR MALTA 3 1 2 ALBA STAR 2 1 1 EASTERN AIRWAYS 2 1 1 MISTRAL AIR 2 1 1 CORENDON DUTCH 2 1 1 COBALT AIR 2 1 1 TITAN AIRWAYS 2 1 1 LUXAIR 2 2 CATHAY PACIFIC 2 1 1 GERMANIA 2 1 1
SMALL PLANET UAB 2 1 1 THOMAS COOK BELGIUM (HQ) 1 1 AVIATIQ 1 1 BMI REGIONAL 1 1 SMALL PLANET SP 1 1 CITY JET 1 1 NEA PRIVATE 1 1 ENTER AIR 1 1 MALETH AERO 1 1 GERMANIA FLUG AG SWISS 1 1 Grand Total 374 785 1026 244 268 956 371
Percentage of - By Event Delay Category Code Description Air Traffic Control % of Total 9.2% Airline 19.9% Airport 24.9% Ground Servicing 6.3% Miscellaneous 7.0% Reactionary 23.3% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 9.3% Percentage of - By Time Delay Category Code Description % of Total Air Traffic Control 7.0% Airline 25.6% Airport 9.3% Ground Servicing 3.9% Miscellaneous 5.2% Reactionary 34.2% Unknown 0.1% Unknown Delay Category Code 0.0% Weather 14.6%
Departing Taxi Times Manchester 1 Average Taxi Times 2 3 Operator Name AEGEAN 16 AER LINGUS 12 AIR EXPLORE 17 AIR FRANCE 12 AIR MALTA 12 AIR PORTUGAL 15 AIR TRANSAT 18 ALBA STAR 17 AMERICAN 17 AURIGNY AIR SERVICES 14 AUSTRIAN 15 AVIATIQ 20 BMI REGIONAL 12 BRITISH AIRWAYS 13 BRUSSELS 14 CARPATAIR 20 CATHAY PACIFIC 19 CITY JET 8 COBALT AIR 15 CONDOR 16 CORENDON DUTCH DELTA 21 EASTERN AIRWAYS 17 EASYJET 14 EASYJET SWITZERLAND 11 EMIRATES 19 ENTER AIR 13 ETIHAD AIRWAYS 16 EUROWINGS 13 FINNAIR 14 FLYBE 13 FREEBIRD 17 GERMAN WINGS 12 GERMANIA 17 GERMANIA FLUG AG SWISS 10 HAINAN 21 IBERIA EXPRESS 15 ICELANDAIR 16 IRAQI AIRWAYS 15 JET2.COM 16 JOTA AVIATION 20 K.L.M. 12 LUFTHANSA 14 LUXAIR 17 MALETH AERO 21 MISTRAL AIR 14 MONARCH SCH 17 NEA PRIVATE 16 INTERNATIONAL SHUTTLE 14 P.I.A. 21 QATAR AIRWAYS 20 RYANAIR 9 12 SAS SCANDINAVIAN SAUDIA ARABIAN 16 SHAHEEN AIRWAYS 17 SINGAPORE 22 SMALL PLANET SP 19 SMALL PLANET 15 16 20 Arriving Taxi Times Manchester 1 Average Taxi Times 2 3 Operator Name AEGEAN 10 AER LINGUS 5 AIR EXPLORE 8 AIR FRANCE 5 AIR MALTA 9 AIR PORTUGAL 6 AIR TRANSAT 15 ALBA STAR 8 AMERICAN 7 AURIGNY AIR SERVICES 20 AUSTRIAN 7 AVIATIQ 11 BRITISH AIRWAYS 6 BRUSSELS 7 CARPATAIR 5 CATHAY PACIFIC 11 CELLO AVIATION 9 COBALT AIR 9 CONDOR 12 CORENDON DUTCH DELTA 11 EASTERN AIRWAYS 7 EASYJET 5 EASYJET SWITZERLAND 5 EMIRATES 8 ENTER AIR 7 ETIHAD AIRWAYS 10 EUROWINGS 8 FINNAIR 7 FLYBE 6 FREEBIRD 8 GERMAN WINGS 7 GERMANIA 10 GERMANIA FLUG AG SWISS 4 HAINAN 11 IBERIA EXPRESS 6 ICELANDAIR 9 IRAQI AIRWAYS 7 JET2.COM 7 K.L.M. 5 LUFTHANSA 6 LUXAIR 7 MALETH AERO 11 MISTRAL AIR 11 MONARCH SCH 8 INTERNATIONAL SHUTTLE 5 P.I.A. 12 QATAR AIRWAYS 10 RYANAIR 6 SAS SCANDINAVIAN SAUDIA ARABIAN 9 SHAHEEN AIRWAYS 12 SINGAPORE 12 SMALL PLANET SP 9 SMALL PLANET UAB SWISS INTERNATIONAL AIR LINES 7 7 7 13 10
UAB 24 SWISS INTERNATIONAL AIR LINES 15 THOMAS COOK 17 THOMAS COOK BELGIUM (HQ) 11 THOMSON AIRWAYS 18 TITAN AIRWAYS 19 TURKISH 17 UNITED 19 VIRGIN ATLANTIC AIRWAYS 21 VUELING 16 WOW Grand Total 15 18 13 THOMAS COOK 10 THOMAS COOK BELGIUM (HQ) 14 THOMSON AIRWAYS 8 TITAN AIRWAYS 10 TURKISH 8 UNITED 10 VIRGIN ATLANTIC AIRWAYS 13 VUELING 7 WOW Grand Total 7 9 6
Summary of Baggage Performance Baggage Category Arriving Passengers Arriving Movements Average Time to First Bag Average TIme to Last Bag Volume Last Bag SLA Missed Last Bag % A 64,656 171 12 40 22 87% B 528,308 3198 14 23 198 94% C 167,019 1659 14 19 165 90% D 56,695 1214 10 12 76 94% Grand Total 816,678 6242 93% Baggage Performance by Description Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % 1 369,162 2469 15 24 223 91% 2 170,150 934 12 26 78 92% 3 277,366 2839 12 16 160 94% Grand Total 816,678 6242 93% Baggage SLA by Handling Agent Ramp Handling Agent Asig (Handling Agent) Arriving Passengers Arriving Average Time to First Average TIme to Last Movements Bag Bag Volume Last Bag SLA Missed Last Bag % 36,682 271 8 20 11 96% Aviator 67,218 404 14 24 33 92% Dnata Ops 45,572 104 12 40 16 85% Flight Support 309 2 31 40 1 50% Menzies 253,048 2842 14 18 243 91% Servisair 2,593 27 14 21 3 89% Swissport 366,878 2309 13 22 116 95% Jet2 44,378 283 13 25 38 87% Grand Total 816,678 6242 93%