C O N S U M E R A C C E P TA B I L I T Y S T U D Y

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CONSUMER ACCEPTABILITY STUDY B I O L I T E H O M E S T O V E

REPORT OVERVIEW 1. Executive Summary 2. Background & Rationale 3. Methodology 4. Baseline Summary 5. Stove Functioning 6. Stove Experience, Preference & Perceptions 7. Stove Costing and Willingness-to-Pay 8. Conclusion

EXECUTIVE SUMMARY All respondents used the BioLite HomeStove on average from 0.40 (peri-urban) to 1.11 (rural) times per day according to thermal data loggers (SUMs). Self reported usage resulted on average 2 times per day and remained consistent over the 4-week study period. 94% of respondents observed and appreciated a noticeable reduction in smoke emissions and fuel consumption, as well as less soot on pots and pans and an overall cleaner cooking experience. Fuel buyers expect to save money with this stove. A drawback of the BioLite HomeStove in the Cambodian cooking context is that it is perceived as slow cooking. This perception stems from several factors, incl. the batch feeding character of the stove; difficult ignition; a waiting period until fan operation starts; the height of the stove which is seen as creating too large of a distance between combustion chamber and pot; and the size of the combustion chamber/fuel opening which is seen as not holding enough fuel. Most respondents however state they would not be deterred by this from using the BioLite HomeStove regularly. Respondents consistently rank the BioLite HomeStove as better than their old primary stove. 8 rural households were given the stove after the trial and SNV offered to buy it back for $50 on the spot if they didn t want to keep 7 out of 8 households kept the stove. 5 out of 8 of the peri-urban study participants purchased the BioLite HomeStove at a discounted price of $40 at the end of the trial period. Some used payment plans.

BACKGROUND & RATIONALE

BACKGROUND & RATIONALE This report summarises findings from a Consumer Acceptability and Willingness-to-Pay Study for the BioLite HomeStove in Cambodia. The purpose of the study was to asses the acceptance of the BioLite HomeStove among Cambodian households who use predominately wood for cooking on a daily basis. It aimed to gather qualitative information relating to the appreciation of the BioLite HomeStove in the Cambodian cooking context and quantitative data regarding stove usage. The study was conducted over a 5-week period by SNV Netherlands Development Organisation in May/June 2014 with 16 selected households in 3 target market segments in rural and peri-urban areas in Cambodia. The study is part of a series of assessments to evaluate the potential for commercial introduction of Advanced Biomass Stoves in the Cambodian consumer market.

PRODUCT SPECIFICATION High performance, fan-assisted forced-draft wood stove Designed by New York-based social enterprise BioLite LLC Designed to reduce cooking fuel consumption and household air pollution No Water Boiling Test (WBT) reports available The stoves performance tiers are currently unrated, but expected to meets Tier III or IV performance benchmarks (emissions, efficiency/fuel savings, indoor air emissions, safety not rated) Thermo-electric generator generates electricity for fan; charges LED lights & phones Body cast iron and stainless steel Estimated retail price in Cambodia based on current exfactory price: USD $130

METHODOLOGY

CONSUMER ACCEPTABILITY TESTING METHODOLOGY 1. Selection of households from target market segments / test all stoves before they are deployed 2. Baseline survey 3. Stove Introduction (Group and Individual training) 4. One week follow-up survey / Placement of SUMS (thermal data loggers) 5. End-line Survey / Collection of SUMS / Willingness-topay experiment 6. Data Analysis and Reporting Consumer Acceptability Research Questions: What are the desired attributes of the advanced biomass stove (ABS)? What are the perceived barriers and dislikes of the ABS? Are there feasible solutions to these barriers? Number of times and duration that ABS are used in households Willingness-to-pay and does offering instalment payments influence purchase? Validation of expected fuel savings

FIELD SCHEDULE Week 0 Household Selection, Stove preparation Week 1 Days 1-2: Baseline Questionnaires, Stove Introduction (group and individual) Day 5: One-week Follow-up Survey and placement of SUMS Week 2 [No Visits] Week 3 [No Visits] Week 4 Day 25-26: End-line surveys, SUMs data collection, willingness-to-pay experiment

METHOD FOR SELECTING HOUSEHOLDS Households chosen from validated primary and secondary target market segments (identified as most likely adopters of Advanced Biomass Stoves 1 through End-User Market Assessment ) Qualifiers = geographic area + income level + type of primary fuel 3 priority segments for BioLite HomeStove Study: Rural: Peri-urban: Randomized household selection based on End-User Market Assessment survey data set 1 End-User Market Assessment for Advanced Biomass Stoves Cambodia. May 2014 http://www.advancedcleancooking.org/uploads/2/4/8/5/24859908/snv_accs_market_assessment final summary_report_may2014.pdf

METHOD TO DETERMINE STOVE ADOPTION 1.Self reported use of stoves [Questionnaires] 2.Stove use monitoring system (SUMS) SUMS record the stove temperature at selected time intervals (e.g. every five minutes); the resulting temperature profiles are analyzed to determine the frequency of cooking events (i.e. number of times the stoves were lit) per day P l a c e m e n t Of SUMS ibuttons on the BioLite HomeStove

SURVEY INSTRUMENTS AND DATA COLLECTION TOOLS Baseline Questionnaire One-week Follow-up Questionnaire End-line Questionnaire Willingness-to-pay method and script Stove introduction material (stove operation and maintenance manual translated to Khmer) Thermal data logger (SUMs) and data sheet

P re paration included ensuring that all stoves are in good operating order, and that the thermoelectric generator produces electricity for fan & phone charging

BASELINE SUMMARY

HOUSEHOLD PROFILE - M A R K E T S E G M E N T S - Peri-urban, Charcoal, Top 2/3 13% (2 HHs) Market Segment 1 Sample of 16 HHs from 2 geographic areas (rural & peri-urban); 3 target market segments Peri-urban, Firewood, Top 2/3 37% (6 HHs) 2 5 Rural, Firewood, Top 1/3 50% (8 HHs)

GENERAL LOCATIONS OF HOUSEHOLDS Area Target Segment Province / District # of HH s / Stoves Rural Top 1/3 of firewood buyers who earn >$178 Peri-Urban Firewood users in top 2/3 income >$194 month Peri-Urban Charcoal users in the top 2/3 income >$194 month 23.1% rural population 14.8% peri-urban population 10.6% peri-urban population Kandal, Koh Thom 8 Phnom Penh, Mean Chey & Dankor Phnom Penh, Mean Chey 6 2

HOUSEHOLD PROFILE - D E M O G R A P H I C S - No answer 6% (1 respondent) 64-70 yrs 13% (2 respondents) Age Groups 20-27 yrs 19% (3 respondents) 100% of respondents are female Average age of respondent is 45 (range 20-70 years) 51-58 yrs 31% (5 respondents) 36-46 yrs 31% (5 respondents) Highest Grade attended All respondents are married, except 1 who is single, and 1 who is widowed Grade 9 13% Grade 8 6% Grade 11 13% Grade 7 19% N/A 6% Grade 1 6% Grade 2 6% Grade 3 12% Grade 4 6% Grade 5 13% All respondents - except the eldest - have attended school Average highest grade attended is 6 th grade (ranging from 1 to 11)

HOUSEHOLD PROFILE - D E M O G R A P H I C S - 9 HH members 6% Number of people in HH 12 HH members 6% 10 HH members 6% 3 HH members 19% Average household size of sample is 6 (ranging from 3 to 12) Average number of females in households is 3 (ranging from 1 to 7) 8 HH members 13% 7 HH members 19% 6 HH members 6% 4 HH members 25% House wood / roof tile 31% Brick or concrete 13% House Type House palm leaves / thatch 0% House wood / roof palm leaves 0% House wood / roof tin 56% Respondents house types indicate middle- & high income class 15 out of 16 respondents are connected to grid electricity

HOUSEHOLD PROFILE - F I N A N C E S - Household Income Levels All respondents are middle- to high-income earners $501 to $1000 $401 to $500 $301 to $400 $201 to $300 Average monthly income is approx. $393 (ranging from $250 to $1,000) Average monthly household expenses are $275 (ranging from $82 to $600) 0% 5% 10% 15% 20% 25% 30% 35%

HOUSEHOLD PROFILE - F I N A N C E S - Moto-Taxi Driver Household Helper Doctor Boatbuilder Company Employee Other Factory 6% Main Source of HH Income Other 31% Garment Factory 13% Government 6% Small business 44% All survey households generate income from business or employment 13 out of 16 respondents save some money Respondents mainly save for: medical treatment, retirement, children s education, business & property investment, to invest in gold or gem stones

R e s p ondent s H o u s e In rural Kandal - wooden house with tile roof indicates middle to high income class

HOUSEHOLD PROFILE - F I N A N C E S - Main Income Earner Children 25% Respondent 19% On average, 2.7 family members contribute to HH income (ranging from 1 to 5) mostly spouse and children Both respondent & spouse 12% Spouse 44% Person in Charge of Spending Chilren Both respondent and spouse equally Spouse 50% of respondents are in charge of spending on consumer goods Respondents are in charge of spending on average up to $34 (ranging from $5 to $150) 2 respondents discuss all buying decisions with spouse/family Respondent Parents 0% 10% 20% 30% 40% 50% 60%

HOUSEHOLD PROFILE - A S S E T S - Respondents HHs own on average 1.75 motorbikes, 3.3 mobile phones, 1.3 television sets 6 households own an electric rice cooker 5 households own a refrigerator Only 5 households own a radio Only 3 households own cars Only 3 households own computers Photo: Study participant in market segment rural top 1/3 firewood user Only 1 household has internet access

STOVES TYPES - P R I M A RY & S E C O N D A RY S T O V E S - Primary Stove Type LPG Large Gas Stove 6% LPG 200 ml 6% New Lao Stove 32% Three-stone Fire 6% Traditional Stove 50% Secondary Stove Type New Lao Stove 13% No secondary stove 6% Traditional Stove 12% Average # of stoves per HH = 3.1 (= total of 50 stoves in 16 sample HHs) Average # of stoves used per meal = 2 Main primary stove: Traditional Stove; New Lao Stove Main secondary stove: LPG 200ml single burner LPG Large Gas Stove 6% LPG 200 ml 63%

PRIMARY STOVE - A D VA N TA G E S - Most frequently stated benefits of primary stove: cheap price save money compared to LPG safer than LPG has wood fuel available don t spend money on fuel easy to use strong fire many cooking methods Strong flame *Word cloud represents 14 out of 16 respondents who use traditional stove types as primary stove

PRIMARY STOVE - D I S A D VA N TA G E S - Most frequently stated disadvantages of primary stove: 9 out of 14 respondents who use traditional stove types as their primary stove state: produces a lot of smoke, and breaks easily as main disadvantages. The remaining 5 out of 14 respondents who use traditional stove types as their primary stove claim the stove has no disadvantage. It is worth noting that the respondents who see no disadvantage in their stove are all from target market segment Rural Firewood Users - 5 * Word cloud represents 14 out of 16 respondents who use traditional stove types as primary stove

SECONDARY STOVE - A D VA N TA G E S - Most frequently stated benefits of secondary stove all relate to convenience: fast cooking saving time easy to ignite use for meal heating when busy * Word cloud represents 11 out of 16 respondents who use a type of LPG stove as secondary stove

SECONDARY STOVE - D I S A D VA N TA G E S - Most frequently stated disadvantages of secondary stove: 10 out of 11 respondents who use a type of LPG stove as secondary stove state: Can explode Spend money on LPG Expensive * Word cloud represents 11 out of 16 respondents who use a type of LPG stove as secondary stove

*used inside a fixed stove with chimney STOVE TYPE - S A M P L E O V E R V I E W - # Market Segment Primary Stove Amount Fuel used Secondary Stove Amount Tertiary Stove Amo unt Total # stoves 5 5 5 5 5 5 5 5 2 1 1 2 2 2 2 2 1 New Lao Stove* 2 Wood Traditional Stove 2 LPG Large Gas Stove 1 5 2 New Lao Stove 2 Wood - - - - 2 3 Traditional Stove 2 Wood New Lao Stove 2 LPG 200ml 5 4 Traditional Stove 2 Wood LPG 200ml 1 - - 3 5 New Lao Stove 2 Wood LPG 200ml 1 - - 3 6 New Lao Stove 2 Wood LPG 200ml 1 - - 3 7 LPG 200ml 1 LPG New Lao Stove 2 LPG Large Gas Stove 4 8 New Lao Stove* 2 Wood LPG 200ml 1 - - 3 9 Traditional Stove 2 Wood LPG 200ml 1 - - 3 10 Traditional Stove 1 Charcoal LPG 200ml 1 - - 2 11 Traditional Stove 1 Charcoal LPG 200ml 1 - - 2 12 Traditional Stove 1 Wood LPG 200ml 1 - - 2 13 Traditional Stove 2 Wood LPG Large Gas Stove 1 - - 3 14 Traditional Stove 1 Wood LPG 200ml 1 - - 2 15 Three-Stone Fire 1 Wood LPG 200ml 1 Traditional Stove 3 5 16 LPG Large Gas Stove 1 LPG Traditional Stove 1 LPG 200ml 1 3

STOVE TYPE - P U R C H A S I N G B E H AV I O U R - Type of stove purchased last LPG 200ml 31% New Lao Stove 13% Traditional Cookstove 56% Purchase location - primary stove Mobile Seller 38% Make own Gift 6% Manufacturer Small Shop 0% 0% 6% Market 50% Purchase location - secondary stove Small Shop 6% Mobile Seller 7% Gift 6% No secondary stove 6% Make own 0% Manufacture r 0% Market 75% Respondents purchased their most recent stove on average 15 months ago (ranging from 13 to 34 months ago) Respondents paid an average of $3.40 for their primary stove (ranging from $0.75 to $4.25) Respondents paid an average of $5.85 for their secondary stove (ranging from $2.5 to $10) All respondents paid for their stove in cash for their most recent stove purchase Popular sales channels are markets and mobile sellers

FUEL TYPES - P R I M A RY & S E C O N D A RY F U E L S - Charcoal 6% Primary Fuel Type LPG 13% Wood 81% Shop 19% Source of Primary Fuel Market Mobile Seller 6% 6% Find own 50% Primary fuel of sample group: wood (81%) Secondary fuel of sample group: 200ml LPG canister (75%) Charcoal 6% No secondary fuel 6% Secondary Fuel Type Wood 13% LPG 200ml canister 75% Gift 19% Source of Secondary Fuel Mobile Seller 12% Market 19% No answer 13% Find own 0% Gift 0% Shop 56%

Photo: wood storage a study participant s house FUELS TYPES - F U E L P R E F E R E N C E S - All firewood users in the sample group prefer firewood as primary fuel for the following reasons: Can collect on her own, no need to pay Cheap price easy to find Save money compared to LPG All users of LPG as a secondary fuel prefer this fuel for the following reasons: cook fast use when busy easy to start fire easy to use in rainy season cook comfortable when she has visitors

FUELS TYPES - P U R C H A S I N G B E H AV I O R - Fuel Type Fuel Unit Name Fuel Unit Price Time spent to purchase / collect Amount spent to transport Duration fuel will last Wood 1 Big Tree $30 30 mins $5 1 year Wood 3 Trees $30 2 hours $0 180 days Wood 1 Bag - 40kg $0 (collected) No answer $0 10 days Wood 1 Bag - 60kg $19.50 20 mins $0 30 days Sample HHs obtain primary fuels in varying quantities and units of measurement Sample HHs appear to have greatly varying rates of consumption Wood 4 cubic meters $0 (collected) 2 hours $0 1 year Wood 1 Cart $0 (collected) 20 mins $1 90 days Wood 20 bunches $1.5 10mins $0.50 30 days Wood 10 bunches $2.5 30 mins $0.60 20 days Charcoal Cart (300kg) $35 1 hour $0 150 days Charcoal Bag (20kg) $5 3 mins $0 15 days LPG LPG Large LPG Canister (15kg) Medium LPG Canister (4kg) $21 30mins $0 30 days $6 10mins $0 60 days

FUELS TYPES - F U E L E X P E N D I T U R E - 8 out of 16 respondents obtain their primary fuel freeof-charge and claim to have $0 monthly fuel expenditure for their primary fuel The remaining 8 respondents who pay for their primary fuel have an average monthly expenditure of $9.95 (ranging from $1.5 to $33.75) This includes 4 respondents who buy wood as a primary fuel (avg. $2.75/month), 2 respondents who buy charcoal as a primary fuel (avg. $13.94/month), and 2 respondents who buy LPG as a primary fuel (avg. $9.12/month) Photo: 200ml LPG cans at local sundry shop Respondents who use LPG as a secondary fuel report to have an average monthly fuel expenditure of $2.10 for their secondary fuel

COOKING HABITS Time spent cooking per meal 60mins 19% 90mins 6% 30mins 75% Average number of meals cooked per day = 2.3 Average number of dishes per meal = 2.4 Average dishes per day = 6 Average # of stove meals per day = 3.69 Most common cooking methods = boiling; grilling; stir-fry, frying on both sides Average time spent cooking per meal = 40 mins (ranging from 30 mins to 90 mins)

COOKING HABITS - P L A C E M E N T O F S T O V E - 18.75% under the house Is the kitchen separate from the main living area? 12 (75%) out of 16 kitchens in the sample are separate from the main living area 6.25% inside the main dwelling No 25% The 12 separate kitchens are of the following types: In the open courtyard (7) 3-wall structure (3) 4 wall structure 8% no walls, covering above 8% 2 wall structure 0% Yes 75% 4-wall structure (1) No walls, covering above (1) 3 wall structure 25% In the open, courtyard 59%

Tr aditional K i t c h e n in a 3-wall structure close to the main dwelling, with one window and one door

COOKING HABITS - C H I L D R E N U N D E R 5 - When you are cooking, where are your children under 5? Not in the kitchen - but in the same building 9% Other 9% On my back 0% Near me in the kitchen 0% 11 out of 16 sample HHs have children under 5 Children are present in the vicinity of the kitchen 100% of respondents who have children under 5 think that smoke affects their child Not in the kitchen - in a separate building 36% Coming in and out of the kitchen 46% All respondents think that the effect of smoke on the children is cough, sore throat, watery eyes

BASELINE PERCEPTIONS - S M O K E - Does your stove produce any smoke? Some 6% Hardly any 6% None 0% The majority of respondents claims that their stove produces a lot of smoke A lot 88%

BASELINE PERCEPTIONS - S M O K E - Are there any good things that come from the smoke of the stove? Yes 0% None of the respondents thinks that there are any good things that come from the smoke of the stove All of the respondents think that smoke from their stove is a problem No 100% Do you think that smoke from your stove is at all a problem? No 0% Yes 100%

BASELINE PERCEPTIONS - S M O K E - How is Smoke a Problem? Other, specify 11% Makes utensils dirty 17% When asked how exactly they think smoke is a problem, almost all respondents name: Makes utensils dirty (16/16) Headaches 11% Makes kitchen dirty (16/16) Difficulty breathing (15/16) Cough 13% Difficulty breathing 16% Stinging eyes 15% Makes kitchen dirty 17% Stinging eyes (14/16) Cough (13/16) Headaches (11/16) Other ways respondents are affected by their cookstove are: ash, sparks, temperature

REASONS FOR PARTICIPATION All respondent were enthusiastic about their participation in this study Reasons for participating all related to wanting to try something new and learning about the qualities of the new stove

STOVE FUNCTIONING

S t o v e I n t roduction The BioLite HomeStove stove is introduced in a small group setting in the study participants homes

STOVE OPERATION 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Respondent follows instructed procedure for lighting and operating the BioLite Homestove One week Endline All respondents received initial hands-on instruction for lighting and operating the BioLite HomeStove In spite of detailed instruction, 6 out of 15 respondents did not fully follow the instructed procedure during the first week of their study participation Yes No Most common variations of the instructed procedure were: Putting the pot on before the green light turns on (fan starts) Using rubber or plastic to light the fire Not removing ash from the combustion chamber

STOVE OPERATION HH Answer 1 easy to use, happy to use 2 she really likes to use the stove, easy to use with dry wood, cooks rice well, less smoke and pot is cleaner than before 3 she likes to use the stove and it's easy to use, less smoke, but it is slower cooking than before if she cook with big pot 4 easy to use, use less fuel, create less smoke 5 Easy to use and save fuel 6 she really likes to use this stove and it's really easy to use, less fuel but cook slower than before 7 the stove is easy to use but take a long time to cook 8 she likes to use the stove but it cook slower than before 9 easy to use 10 she likes this stove but the problem is cook food slower than before 11 she likes to use this stove for boiling water and cooking soup but for cooking rice is not good, for warming rice and fry food is good 12 she like the stove because it easy to use and have high capacity 13 she said the stove look really nice and easy to use 14 she does not like to use the stove because it's too tall, so the flame not hot enough to cook food 15 she said the stove is easy to use, save fuel, save money 16 she like to use the stove because it is easy to use, less smoke, save wood When asked the open-ended questions How has it been using the stove? and How do you like it?, respondents frequently stated positive aspects such as: Easy to use Less smoke Less fuel However, this questions also revealed issues with stove operation: Several respondents felt that the BioLite HomeStove cooks slower than their old stove Respondents linked this to the size of the stove, which is further illustrated on the next slide

STOVE OPERATION What would you change about the BioLite HomeStove? bigger fuel opening 29% bigger USB lamp 12% shorter stove 12% NA 18% bigger chamber 29% None of the respondents physically modified the BioLite HomeStove stove to accommodate for their cooking style Respondents suggestions for changes about the BioLite HomeStove all relate to size of the stove, size of the fuel opening and size of the fuel chamber Particularly, a number of respondents felt that the stove is too tall and that this creates too large of a distance between fuel chamber and pot, and as a result the flame is not strong enough Respondents assumption is that if the stove fuel chamber/fuel opening was bigger, it could hold more fuel, and would therefore cook faster

STOVE OPERATION During the first week of use, several respondents felt that the stove was difficult to light When this was further explored and tested by the study team, it was found that where firewood has a high moisture content which is the normal case in Cambodia the stove is indeed difficult to light Study participants were instructed to use drier wood where available Photo: Study participant practicing stove ignition during initial group training The stove is likely better suited for drier, arid climates or for households that store firewood in dry places where it cannot absorb moisture

STOVE EXPERIENCE, PREFERENCE & PERCEPTION

SELF-REPORTED STOVE USAGE Adoption Rate & Usage Patterns All respondents reported they used the BioLite HomeStove on a daily basis, on average 2 times per day. Usage remained consistent over the 4-week study period All respondents reported using their old primary stove on a daily basis, on average 1.2 times per day in the first study week, and 1.69 times per day by the end of the study

STOVE USAGE - STOVE USE MONITORING SYSTEM (SUMS )- Rural Households Reported use of the BioLite HomeStove collected via thermal data loggers (SUMS) 1 showed that stoves were used on average 1.11 times per day across the first 20 days of the trial, reducing to 0.97 times per day across the following 17 day period Stoves were not used every day in the two sampling periods. On the days that the stoves were used, average use was 1.66 per day and 1.61 per day respectively Peri-Urban Households SUMS data showed that stoves were used on average 0.75 times per day across the first 9 days of the trial, reducing to 0.40 times per day across the following 10 day period Stoves were not used every day in the two sampling periods. On the days that the stoves were used, average use was 1.23 per day and 1.28 per day respectively 1 SUMS SUMS consist of thermal data loggers, and other equipment and software used to monitor stove usage Thermal data loggers were placed on all stoves one week after the stoves were first introduced, and recorded data over a two month The thermal data loggers were placed on the outside surface of the stove, underneath the pot rest, right above the power pack Cooking event algorithm: all temperatures more than 20 C above minimum are cooking times

STOVE USAGE IN JUNE - S T O V E U S E M O N I T O R I N G S Y S T E M ( S U M S ) - - R U R A L H O U S E H O L D S - 5/24/2014 12:00 AM to 6/12/2014 11:59 PM (5760 Samples, Sample Frequency 3 minutes) Number of Cooking Days Number of Cooking Events Avg. Number of Cooking Events per Avg. Number of Cooking Cooking Day Events per Days in Sample Days in Household # Sample 1 20 5 8 1.60 0.40 2 20 19 24 1.26 1.20 4 20 10 17 1.70 0.85 5 20 18 38 2.11 1.90 6 20 20 52 2.60 2.60 7 20 2 2 1.00 0.10 8 20 14 14 1.00 0.70 MEAN 13 22 1.61 1.11 MEDIAN 14 17 1.60 0.85 SD 7.11 17.53 0.59 0.88 6/14/2014 12:00 AM to 6/30/2014 11:59 PM (3497 Samples, Sample Frequency 7 minutes) Avg. Number of Cooking Events per Cooking Day Avg. Number of Cooking Events per Days in Sample Household # Days in Sample Number of Cooking Days Number of Cooking Events 1 17 2 4 2.00 0.24 2 17 13 18 1.38 1.06 3 17 5 8 1.60 0.47 5 17 12 15 1.25 0.88 6 17 17 44 2.59 2.59 8 17 9 10 1.11 0.59 MEAN 10 17 1.66 0.97 MEDIAN 10.5 12.5 1.49 0.74 SD 5.50 14.36 0.55 0.84

STOVE USAGE IN JUNE - S T O V E U S E M O N I T O R I N G S Y S T E M ( S U M S ) - - PERI- U R B A N H O U S E H O L D S - 6/11/2014 12:00 AM to 6/20/2014 11:59 PM (1851 Samples, Sample Frequency 7 minutes) Number of Cooking Days Number of Cooking Events Avg. Number of Cooking Events per Avg. Number of Cooking Cooking Day Events per Days in Sample Days in Household # Sample 9 9 8 12 1.50 1.33 10 9 5 6 1.20 0.67 11 9 3 3 1.00 0.33 12 9 6 9 1.50 1.00 14 9 4 4 1.00 0.44 15 9 7 8 1.14 0.89 16 9 4 5 1.25 0.56 MEAN 5 7 1.23 0.75 MEDIAN 5 6 1.20 0.67 SD 1.80 3.15 0.21 0.35 6/21/2014 12:00 AM to 6/30/2014 11:59 PM (4800 Samples, Sample Frequency 3 minutes) Number of Cooking Days Number of Cooking Events Avg. Number of Cooking Events per Avg. Number of Cooking Cooking Day Events per Days in Sample Days in Household # Sample 9 10 3 5 1.67 0.50 10 10 1 2 2.00 0.20 11 10 5 6 1.20 0.60 12 10 5 7 1.40 0.70 15 10 3 3 1.00 0.30 16 10 1 1 1.00 0.10 MEAN 3 4 1.38 0.40 MEDIAN 3 4 1.30 0.40 SD 1.79 2.37 0.40 0.24

O b s e r ved D i ff e rences Study participants report noticeable reductions in smoke emissions and fuel consumption

OBSERVED DIFFERENCES Do you notice anything different about your household? Clean kitchen/house 8% Have electricty Pot dirtier than before 3% 3% Save money 3% More smoke 2% Good flame 3% Less smoke 34% Respondents were asked after 1 week of using the BioLite HomeStove to answer freely Do you notice anything different about your household since you started using this stove? Most common positive answers were: Creates less smoke Less ash 10% Uses less fuel Creates less ash Cleaner kitchen/house Cook slower 13% Less fuel 21% One-week Follow-up Survey Most common negative answer was: Cooks slower

OBSERVED DIFFERENCES - S A M P L E O V E R V I E W - Do you notice anything different about your household since you started using the BioLite HomeStove? (one-week follow up) # Oberservation 1 Observation 2 Observation 3 1 healthier less smoke less ash 2 less smoke less fuel good flame 3 less smoke provide electricity for charging phone and light during cooking Less ash 4 clean house less smoke less ash and dust 5 use less fuel kitchen is cleaner than before - 6 less smoke less fuel kitchen is cleaner than before 7 healthier no smoke and ash - 8 cook slow less fuel the pot is dirtier than before 9 create less smoke - - 10 Takes much time to push the wood into the stove save wood cook slow 11 less smoke cook slow - 12 create less smoke - - 13 cook slower than old stove save more fuel than old stove - 14 save fuel less smoke - 15 save fuel save money create less smoke 16 more smoke when start up - - Colour highlights indicate most common answers

OBSERVED DIFFERENCES - O B S E RV E D D I F F E R E N C E S I N H H - Do you notice anything different about your household? Cook slower 8% Pot dirtier than before Pot cleaner than 4% before 4% Save money 4% Less smoke 34% Observations remained positive and largely unchanged over the study period Most common answers were: Creates less smoke Uses less fuel Cleaner kitchen/house Clean kitchen/house 19% Endline Survey Less fuel 27%

OBSERVED DIFFERENCES - S A M P L E O V E R V I E W - Do you notice anything different about your household since you started using the BioLite HomeStove? (endline survey) # Oberservation 1 Observation 2 Observation 3 1 the same as before 2 less smoke cleaner kitchen save wood 3 save wood slower cooking 4 less smoke less fuel 5 save money from fuel cleaner kithen 6 less smoke everything is cleaner than before 7 cooks slower than before 8 less smoke less fuel 9 the same as before 10 save wood but the pot is dirty than before 11 no smoke, pot cleaner than before 12 this stove create less smoke 13 she can save fuel, less smoke, clean kitchen 14 she said new stove can produce charcoal for using with old stove 15 save fuel less smoke 16 less smoke the house is cleaner than before Colour highlights indicate most common answers

C o o k i n g M e t h ods Respondents found the BioLite HomeStove suitable for making most dishes they would usually prepare

COOKING METHODS Most respondents agreed on the same ranking of cooking methods the BioLite HomeStove is best suited for: 1. Boiling water 2. Making soup 3. Cooking rice 4. Frying 5. Stir-frying None of the respondents made any modifications to their cooking style or methods in order to use the BioLite HomeStove Most respondents used the BioLite HomeStove for making most dishes they would have otherwise prepared on their old stove Most respondents agreed on the same ranking the of cooking methods the BioLite HomeStove is best suited for All respondents agreed that the stove is not suited for grilling (without additional appliances)

COOKING METHODS Only specific meals 0% If you always had an improved stove like this one, would you use it for every meal, most meals or only for specific meals? Other 13% Most respondents state they would prepare every or most meals on the BioLite HomeStove if they owned one Most meals 50% Every meal 37% However, some respondents felt that due to the observed issues with cooking speed, the stove was not suited for large pots / getting large amounts of liquids (soups) to boiling point

COOKING METHODS 100% 50% 0% Is the taste of the food cooked on the BioLite HomeStove better, worse, or the same as food cooked on your old primary stove? One week Endline Better Same Worse 80% 60% 40% 20% 0% Has the BioLite HomeStove had any impact on your pots and pans? One week Endline In the final survey, all respondents stated that food prepared on the BioLite HomeStove tastes the same or better as when cooked on their own stoves 11 out of 15 respondents (69%) consistently report throughout the study period that their pots and pans remain cleaner with the BioLite HomeStove No change Cleaner Dirtier

COOKING SPEED 70% 60% 50% Is the cooking time with the new stove faster, slower, or the same as with your old primary stove? Many respondents felt that the cooking time with the BioLite HomeStove increased in comparison with their old primary stove This perception changed only slightly over the course of the study period 40% 30% 20% 10% 0% One week Endline This perception stems from several factors, incl.: the height of the stove which is seen as creating a too large distance between combustion chamber and pot the size of the combustion chamber/fuel opening which is seen as not holding enough fuel Faster Slower Same difficult ignition and a waiting period until fan operation starts the batch feeding character of the stove (requires more tending)

COOKING SPEED Time spent cooking per meal (baseline) 60mins 19% 90mins 6% 30mins 75% How much time do you now spend cooking per meal? 120 mins 35 mins 6% 6% 20 mins 6% 60 mins 13% 40 mins 25% 30 mins 44% It should be noted that despite respondents perception that the BioLite HomeStove cooks slower than their own primary stove, this is ultimately not reflected in the time estimates provided by the respondents: Average reported baseline time spent cooking per meal was 40 mins (ranging from 30 mins to 90 mins) Average reported time spent cooking with the BioLite HomeStove was 41.5 mins (ranging from 20 mins to 120 mins) It is assumed that the initial waiting period until the fan starts; difficulties faced with ignition of the stove; and more frequent tending all add to respondents perception that cooking on the BioLite HomeStove takes longer.

COOKING SPEED - T E N D I N G - How does the amount attention and tending required by the improved stove compare to the old primary stove? Same amount of tending 37% Less tending 13% More tending 50% Pushing wood very often Need to stay near the stove for pushing wood Need more time to stay near the stove Would it prevent you form using the improved stove regularly? Yes 6% No 94% Half of the respondents report that the BioLite HomeStove requires more attention and tending than their old primary stove Respondents state that this mainly relates to more frequent fuel feeding (pushing wood sticks manually in the fuel chamber) for which respondents have to stay near the stove Most respondents, however, state they would not be deterred by this from using the BioLite HomeStove regularly

F u e l U s e 94% of respondents state that the BioLite HomeStove uses less fuel than their own primary stove

FUEL USE 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Does the BioLite HomeStove use more, less, or the same amount of fuel as your old primary stove? One week Endline 94% of respondents stated that the BioLite HomeStove uses less fuel than their own primary stove More Less Same

S m o k e 94% of respondents state that the amount of smoke in their kitchen is less with the BioLite HomeStove compared to their own stove

HOUSEHOLD AIR POLLUTION 100% Do you notice a difference in the amount of smoke in your kitchen or home? 80% 60% 40% 20% 0% 100% 80% 60% 40% 20% 0% One week Yes No Endline Is the amount of smoke in your kitchen more, less, or the same as with your old primary stove? One week Endline 15 out of 16 respondents noticed a difference in the amount of smoke in their kitchen or home This observation remained unchanged over the course of the study period 94% of respondents state that the amount of smoke in their kitchen or home is less than with their old primary stove Respondents lauded the smoke reductions of the BioLite HomeStove and see it as a key benefit. No change Less More

P e r s onal P e rc eptions Respondents experienced a sense of pride using the BioLite HomeStove and generally spoke very positive about it to others

PERSONAL PERCEPTIONS Does using this improved stove make you more modern? No 0% Yes 100% Does using this improved stove make you more admired by your family? All respondents agreed that the stove made them more modern, admired by their family, and gave them a better standing in their community Does this improved stove increase your standing in the community? No 0% No 0% Yes 100% Yes 100%

PERSONAL PERCEPTIONS What did you tell others about the BioLite HomeStove? All respondents had talked to someone about the BioLite HomeStove, mainly their neighbours and relatives Other 40% about the qualities/advantages of the stove (specifically: less smoke, less fuel, generates electicity) 40% Respondents most frequently talked about: the advantages/qualities of the stove (specifically: uses less fuel, creates less smoke, generates electricity ) about the qualities/advantages of the stove 20% Other: Easy to use, less fuel, less smoke Easy to use, has power pack for charging phone Creates less smoke and has power pack for charging phone Has electricity that is easy to use for the household at country side Has power pack than can convert heat to electricity, less smoke, less fuel Easy to use for small family, can convert heat to electricity that can charge phone and lamp

PERSONAL PERCEPTIONS What are the most frequent questions others asked about the BioLite HomeStove? What are the advantages/benefits of the stove? 5% How did you get this stove? 6% All respondents had talked to someone about the BioLite HomeStove, mainly their neighbours and relatives Is the stove easy to use? 17% Where can I buy the stove? 39% Most frequently asked questions others related mainly to where the stove can be bought, how much it costs, whether it s easy to use and what its advantages are What is the price of the stove? 33%

PERSONAL PERCEPTIONS What kind of person would use an improved stove like the BioLite HomeStove? someone people resepct 4% a role-model thrifty 4% 4% cheap 0% When asked what kind of person would use an improved stove like the BioLite HomeStove, respondents most common answers were: smart 18% Other 48% Rich person Modern person Smart person modern 22% Rich person/family (5x) Lucky person (2x) Everyone can use (2x) Poor family (1x)

PERSONAL PERCEPTIONS Why would someone else, like your neighbor, choose this stove? looks smart/modern 8% kitchen/pots stay cleaner 12% portable 6% cooks fast 4% saves fuel 27% Respondents think that main reasons for others like their neighbours to buy the BioLite HomeStove would be: Saves fuel Less smoke Has electricity Has electricity Looks nice Other 20% less smoke 23% Looks nice Kitchen/pots stay cleaner Respondents think the main reasons for others not to buy the stove are too expensive, cooks slower, stove is too tall

S t o v e P re f erence 12 out 16 study participants prefer the BioLite HomeStove over their own primary stove.

STOVE PREFERENCE Is the BioLite HomeStove a good stove? All study participants think that the BioLite HomeStove is a good stove No 0% Yes 100%

STOVE PREFERENCE What qualities do you think are important to have in a stove? looks smart/modern 10% cooks fast 8% food tastes good 0% Study participants think the following qualities are important to have in a stove: Uses little fuel keeps pot/kitchen clean 15% Other 35% Creates less smoke Well manufactured Generates electricity Looks nice Is safe Creates less smoke Well manufactured Keeps pot/kitchen clean Looks nice uses little fuel 32% 100.00% Does the BioLite HomeStove have all, most, some, few or none of these qualities? Generates electricity 94% of respondents think that the BioLite HomeStove has most of these qualities 0.00% All Most Some Few None

STOVE PREFERENCE 80% 70% 60% 50% 40% 30% 20% 10% Which stove do you prefer? 12 out of 16 respondents prefer the BioLite HomeStove over their old primary stove This preference remained unchanged over the course of the study period 0% One week survey BioLite HomeStove Endline Survey Old Primary

STOVE PREFERENCE Respondents most stated reasons for preferring the BioLite HomeStove over their old primary stove were: Uses less fuel Emits less smoke Looks nice Well manufactured Cleaner kitchen/house Participants' most stated reasons for preferring the BioLite HomeStove over their baseline stove: Uses less fuel, emits less smoke, looks nice The most frequently Other reason stated for preferring the BioLite Stove: provides electricity for mobile phone charging & light

STOVE PREFERENCE What do you NOT like about the BioLite HomeStove? Difficult to light 12% (One-week Follow-up) Not proper size 13% 1 takes more time 25% 6 out of 16 respondents were not able to identify any dislikes about the BioLite HomeStove after 1 week of use Dislikes identified by the remaining 10 respondents were: Takes more time to cook Fuel chamber too small Cannot fit big pot (1x) Fuel chamber too small (3x) Other 25% Stove is too tall 25% Stove is too tall not enough heat to cook Difficult to light Cannot fit big pot 1 Graph represents 10 out of 16 respondents who identified a dislike after one week of use.

STOVE PREFERENCE What do you NOT like about the BioLite HomeStove? (Endline Survey) All respondents identified on average 1 dislike after 4 weeks of use not proper size 11% Not stable, easy to tip over 6% difficult to light 11% takes more time 28% Dislikes remained largely unchained after 4 weeks: Takes more time to cook/needs more tending Stove is too tall/not proper size Difficult to light Cannot grill Needs more tending Other 22% stove is too tall 22%

OVERALL SATISFACTION 100.00% 80.00% 60.00% 40.00% 20.00% Overall Satisfaction with the BioLite HomeStove Taking all factors into account, respondents stated that they are overall satisfied with the BioLite HomeStove 0.00% Extremely satisifed Satisfied Somewhat satisfied Not at all satisfied Other

EXPECTED IMPACT When asked how they think the BioLite HomeStove would change their every-day life, respondents most frequently stated: Save money on fuel (mentioned by 11 respondents) Less smoke (mentioned by 10 respondents) Cleaner kitchen (mentioned by 9 respondents) Less time collecting fuel (mentioned by 3 respondents) Cleaner clothes (mentioned by 3 respondents) Be more modern (mentioned by 2 respondents) Shorter cooking time (mentioned by 2 respondents) No change (mentioned by 2 respondents) Save money on electricity (mentioned by 1 respondent)

COSTING & WILLINGNESS- TO-PAY

STOVE COST When assessed individually, respondents expected to pay an average retail price of USD $25 for the BioLite HomeStove (ranging from USD $5 to USD $55) 6 out of 10 respondents were willing to pay $30, 2 respondents were willing to pay $50, and 1 respondent was willing to pay up to $100 11 respondents claim they would be the person who would make the decision to purchase the stove

PAYMENT OPTIONS Payment Options Where would you get the money to purchase a new stove? Half of the respondents stated that if they were to buy the stove, they would use their existing savings 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% The remaining half would get the money from family members 7 respondents would aim to pay the stove in full all at once 10 respondents would be more comfortable making the purchase if they can pay for the stove in instalments From children (3x) From husband (2x), From children & husband (2x) From parents (1x) The average desired monthly instalment size is $5.30 (ranging from $2 to $15)

STOVE COSTING AND WILLINGNESS-TO-PAY Willingness-to-Pay Experiments All 8 respondents from the rural segment where given the choice to keep the provided sample stove (owning it free of charge as reward for their participation in the study) or to sell the stove back to SNV for USD $50 cash on the spot. 7 out of 8 rural respondents opted to forgo the cash reward and instead kept the stove. All urban and peri-urban respondents were offered the sample stove at a discounted price of USD $40 (since it was now in used condition) and were offered various payment plans to pay off the amount over time. 5 * out of 8 respondents decided to buy the stove for $40 and opted for a payment plan (1 pays $6.68/month over 6 months, 4 pay $3.34/month over 12 months). * From market segments: High income firewood peri-urban (4x); High income charcoal peri-urban (1x)

CONCLUSION

CONCLUSION On the basis of the data collected, it can be concluded that the BioLite HomeStove was well accepted and appreciated among study households. In particular, study participants recognised and appreciated significant reductions in smoke emissions and fuel consumption, as well as less soot on pots and pans and an overall cleaner cooking experience. Fuel buyers expect to save money with this stove. A drawback of the BioLite HomeStove in the Cambodian cooking context is that it is perceived as slow cooking. This perception stems from several factors, incl. the batch feeding character of the stove; difficult ignition; a waiting period until fan operation starts; the height of the stove which is seen as creating a too large distance between combustion chamber a pot, and the size of the combustion chamber/fuel opening which is seen as not holding enough fuel. These user perceptions reveal important cultural expectations with regards to cookstoves prevalent in Cambodia. These must be sufficiently taken into account and addressed by market interventions that seek to introduce new technologies that require users to change their fuel feeding and stove tending habits. Despite the drawbacks, most respondents state they would not be deterred by this from using the BioLite HomeStove regularly. Respondents consistently rank the BioLite HomeStove as better than their old primary stove. 8 rural households were given the stove after the trial and SNV offered to buy it back for $50 on the spot if they didn t want to keep 7 out of 8 households kept the stove. 5 out of 8 of the peri-urban study participants purchased the BioLite HomeStove at a discounted price of $40 at the end of the trial period. Some used payment plans.

CONSUMER ACCEPTABILITY TESTING SERVICES SNV Cambodia offers Consumer Acceptability Testing services to stove suppliers wishing to enter the Cambodian market SNV Cambodia can introduce and assess the acceptance of just stoves or stoves in combination with new fuels All research staff (local and international) have been trained and have applied these research methods on multiple occasions in Cambodia C o n t a c t u s t o r e q u e s t f u r t h e r i n f o r m a t i o n

CONTACT SNV Cambodia Jason Steele Sector Leader Renewable Energy jsteele@snvworld.org Dennis Barbian RE Market Development Advisor dbarbian@snvworld.org w w w. a d v a n c e d c l e a n c o o k i n g. o r g w w w. f a c e b o o k. c o m / a d v a n a c e d c l e a n c o o k i n g i n f o @ a d v a n c e d c l e a n c o o k i n g. o r g