Q3 Results 2015/ August 2016 Media Call. Tulum, Mexico

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Q3 Results 2015/16 11 August 2016 Media Call Tulum, Mexico

TUI Group Vertically integrated model demonstrates resilience Good performance in the quarter further demonstrating the resilience of our vertically integrated model. Summer 2016 trading overall remains in line with our expectations with no apparent slowdown in UK bookings as a result of the EU referendum. The disposal processes for Hotelbeds and Travelopia are on track. We are focussed on delivering TUI Group strategy as a content centric, vertically integrated tourism business. Remain confident of delivering at least 10% growth in underlying EBITA for 2015/16*. * At constant currency rates and treating Hotelbeds Group as discontinued operations 2

TUI Group Continuing to deliver against our growth plans Brand turnover: 5.2bn -4.9% /-1.2%* Turnover: 4.6bn -5.7% /-2.1%* Underlying EBITA: 180.0m +1.1% /+14.1%* Reported EBITA: 149.5m +24.2% /+44.1%* Turnover decline driven by earlier Easter timing and geopolitical events. 14.1%* improvement in underlying EBITA. UK, Riu and Cruise continue to deliver a strong trading performance. Improved performance for Germany and France. Further 9m merger synergies delivered in the quarter in relation to corporate streamlining and occupancy improvements. All figures restated to treat Hotelbeds Group as discontinued operations * At constant currency rates and EBITA also excludes the earlier timing of Easter 3

TUI Group Increase of underlying EBITA 15-10 10 9 1-12 -11 Corporate streamlining 5m Occupancy improvements 4m 178 203 180 Q3 14/15 Continuing Ops Underlying trading PY: Profit on disposal of Grecotel PY: Repatriation costs Tunisia Merger synergies Debt/finance Q3 15/16 Easter timing FX translation Q3 15/16 leased aircraft Continuing Ops Continuing Ops pre Easter and FX 4

Source Markets Strong trading performance in UK Turnover and Earnings ( m) Underlying EBITA ( m) Q3 15/16 Q3 14/15 % -6 7 4-9 Turnover 3,843.3 4,071.3-5.6 89 94 85 Underlying EBITA 84.9 88.9-4.5 Q3 14/15 Northern Region Central Region Western Region Q3 15/16 pre FX FX translation Q3 15/16 Business development Q3 2015/16* Northern Region - 6m (+ 1m excluding Easter): UK continues to deliver a strong trading performance, with improved load factors and margins and the launch of the new cruise ship TUI Discovery in June 2016. The result also benefits from the non-repeat of last year s repatriation costs in Tunisia. These were offset by the revaluation of maintenance reserves due to the lower UK gilt rate, and an increase in the claim rate for DBC. As expected, the Nordics result has been adversely impacted by lower demand for Turkey. Although this year s programme has been remixed to alternative destinations, this has not fully mitigated the impact, and we have experienced later booking patterns as a result, putting further pressure on lates trading. The result also includes costs in respect of the TUI brand migration which will take place in Autumn 2016. Central Region + 7m (+ 9m excluding Easter): Performance improved as a result of lower distribution costs and cost savings from restructuring programmes in Germany and Austria. We are continuing to increase our market share in Germany, despite challenging conditions. Western Region + 4m (+ 7m excluding Easter): Result improved due to significant reduction in French operating losses and good performance in Netherlands, offset partly by the difficult trading environment in Belgium following the Brussels attack, particularly for package holiday sales. We expect the acquisition of Transat s French tour operating business to complete by the end of October 2016. * At constant currency rates., Northern Region now includes Crystal Ski and Thomson Lakes & Mountain.. 5

Hotels & Resorts RIU delivered another strong quarter Turnover and Earnings ( m) Underlying EBITA ( m) Q3 15/16 Q3 14/15 % 13 1-22 Total Turnover 300.9 316.9-5.0-2 Underlying EBITA 56.7 67.3-15.8 67 59 57 o/w Equity result 10.9 10.0 9.0 Q3 14/15 Riu Robinson Other Q3 15/16 pre FX FX translation Q3 15/16 Business development Q3 2015/16* The prior year result included a 10m gain on disposal of Grecotel and, as expected, earnings for hotels in Turkey and North Africa have been adversely impacted by reduced demand following geopolitical events. Riu delivered another strong quarter, with a 1% increase in capacity, 5% point improvement in occupancy and 3% increase in average rate per bed, and a particularly strong performance in Spain, Cape Verde and long haul. We have made further progress in delivering our occupancy improvement synergies, worth 4m in the quarter. In line with our plans to grow our core brands, we opened five additional hotels this summer and a further two were repositioned from other brands into TUI Blue. * At constant currency rates 6

Cruises TUI Cruises and Hapag-Lloyd Cruises with growth in earnings Turnover and Earnings ( m) Underlying EBITA ( m) Q3 15/16 Q3 14/15 % Turnover HL Cruises 71.3 63.8 11.8 Memo: TUI CruisesTurnover 181.4 147.7 22.8 Underlying EBITA 29.4 19.3 52.3 19 6 4 29 o/w EAT TUI Cruises* 25.8 19.5 32.3 * TUI Cruises joint venture (50%) is consolidated at equity Q3 14/15 TUI Cruises HL Cruises Q3 15/16 Business development Q3 2015/16 TUI Cruises + 6m: Strong growth driven by high demand for Mein Schiff 4, launched in June 2015. Good occupancy and rates across the fleet. Hapag-Lloyd Cruises + 4m: Continued improvement in performance. Positive result driven principally by daily rate, which was up 7% in the quarter. 7

Trading update Current trading is in line with our expectations Summer 2016 Source Market programme 87% sold to date, revenue up 1%. Continued strong performance in UK revenue and bookings up 6%. No apparent slow down in bookings as a result of the EU referendum. Source Markets bookings excluding Turkey up 8% proving the sustained demand for package holidays and flexibility of our model to remix capacity. More significant impact on Germany and Nordics from lower demand for Turkey and Belgium demand affected post attack at Brussels Airport. Winter 2016/17 and Summer 2017 Pleased with the start to early trading for Winter 2016/17 and Summer 2017. Winter 2016/17 less than 25% booked bookings up 8%, average selling prices up 5%. Reflects growth in UK long haul. These statistics are up to 31 July 2016 and are shown on a constant currency basis 8

Outlook Guidance 2015/16* confirmed Continuing operations basis m Brand Turnover Turnover Underlying EBITA 2014/15 21,590m 19,018m 1,001m 2015/16 e Around 3% growth Around 2% growth At least 10% growth Adjustments 176m Net Interest 182m ~ 160m ~ 170m Net capex & investments 655m ~ 750m Net debt 214m Underlying ETR ~25% Broadly neutral ~25% * At constant currency rates, Prior year income statement items restated for discontinued operations 9

Summary Resiliance of demand for our holidays, hotels and cruises We have delivered a good Q3 performance. Summer 2016 trading overall remains in line with our expectations with no apparent slowdown as a result of the EU referendum. Resilience of demand for our holidays, hotels and cruises. Well positioned to deal with the changing geopolitical and macroeconomic environment. Remain confident of delivering at least 10% growth in underlying EBITA for 2015/16* and at least 10% in underlying EBITA CAGR over the three years to 2017/18*. * At constant currency rates and restated for discontinued operations 10

Tulum,Mexiko