Key Travel Booking Fees From 1 st July 2017 to 31 st June 2018 Core Services Requirements Air Booking Channel Mode Requirement Price per booking OFFLINE (phone / email) All flights (single and/or return) Low Cost Airlines Supplement Rail Booking Fees Rail Ticket Delivery Options Hotels and Accommodation Price per booking ONLINE *Coming Soon!* 6.00 0.00 All tickets are emailed to the traveller Low Cost Online Booking Airline Additional API Charge 2.00 2.00 UK (Single and/or Return) 6.00 1.00 (Includes Train Line 1,00 fulfilment charge) Eurostar 6.00 0.00 International 6.00 Not Available On Campus Printer (PCB) *COMING SOON! - 0.00 Collection at Station - 0.00 A$ Print (where available & *COMING SOON!) - 0.00 Mobile Tickets (where available & *COMING SOON!) - 0.00 Train line First Class Uninsured Post - 2.00 Train line Insured Special Delivery - 8.50 Pay on Departure / Pre-Pay on UoL card / Bill Back All reservations are emailed to the traveller 5.00 0.00
Additional Services Requirements Booking Channel Mode Transaction Type Price per booking OFFLINE (phone / email) Price per booking ONLINE *Coming Soon* International Car Hire Reservation / Pre-Paid (UoL card) / Bill back 6.00 N/A Car Hire Visa Services Visa Services - Pre-Paid (UoL Card) 30.00 N/A Passport Services Meeting Room Hire Conference Booking (Attending delegate) Visa Services - Bill back 30.00 N/A Passport Services - Pre-Paid (UoL Card) 30.00 N/A Passport Services - Bill back 30.00 N/A Pre-Paid (UoL card) / Bill back 6% charged for noncommission hotels 6% charged for noncommission hotels Domestic and International - Pre-Paid (UoL card) / Bill back 5.00 1.00
Other Charges Name Description Cost Applied Price per Amendment Price per Cancellation Merchant Fee Pass through the card supplier actual merchant fee costs up to 2% 2% n/a n/a Train line Ticket Fulfilment Fee Train line Ticket on Departure Fee offline only as above offline only as above 1.00 n/a n/a 0.00 n/a n/a Train line First Class Uninsured Post offline only as above 2.00 n/a n/a Train line Insured Special Delivery offline only as above 8.50 n/a n/a Low Cost Online Booking Airline API Charge Insured Special Delivery Fee - Visa / Other Documents offline only as above 2.00 n/a n/a 8.50 n/a n/a UK Ferries 6.00 6.00 6.00
Name Description Cost Applied Price per Amendment Price per Cancellation Airport Meet & Greet Service 6.00 0.00 6.00 UK Taxi Service 6.00 0.00 0.00 International Taxi Service & Transfers 6.00 6.00 6.00 Airport Parking 6.00 0.00 6.00 Amendments and Cancellations Mode Channel Transaction Type Price per Amendment Price per Cancellation Air Online All flights (single and/or return) Not including carriers charges and depending on ticket type purchased 6.00 6.00 Offline All flights (single and/or return) Not including carriers charges and depending on ticket type purchased 12.00 12.00 Rail Online Domestic 5.00 10.00 Depending on ticket type purchased Eurostar 6.00 6.00
Mode Channel Transaction Type Price per Amendment Price per Cancellation International Not Available 6.00 Offline Domestic 5.00 10.00 Eurostar 12.00 12.00 International 12.00 12.00 Hotels and Accommodation (including aparthotels and BnB's) Online Pay on Departure / Pre-Paid (UoL card) / Bill Back Offline Pay on Departure / Pre-Paid (UoL card) / Bill Back 0.00 0.00 5.00 5.00 International Car Hire Online Car Hire - Reservation 6.00 6.00 Offline Car Hire Reservation / Pre-Paid (UoL card) / Bill back 12.00 12.00 Visa Services Offline Visa Services - Pre-Paid (UoL Card) n/a n/a Visa Services - Bill back n/a n/a Passport Services Offline Passport Services - Pre-Paid (UoL Card) n/a n/a Passport Services - Bill back n/a n/a Note: Amendments and Cancellation Charges must include all administrative costs from your company but do not include the relevant costs from the carriers / hotels / car hire companies.
Mode Channel Transaction Type Price per Amendment Price per Cancellation Meeting Room Hire Online Domestic - Pre-Paid (UoL card) n/a 1% Of Booking Value Domestic - Bill back n/a 1% Of Booking Value Offline Domestic - Pre-Paid (UoL card) 10.00 1% Of Booking Value Domestic - Bill back 10.00 1% Of Booking Value Online International - Pre-Paid (UoL card) n/a 1% Of Booking Value International - Bill back n/a 1% Of Booking Value Offline International - Pre-Paid (UoL card) 10.00 1% Of Booking Value International - Bill back 10.00 1% Of Booking Value Conference Booking (Attending delegate) Offline Domestic and International - Pre-Paid (UoL card) 5.00 1% Of Booking Value Domestic and International - Bill back 5.00 1% Of Booking Value