es vic Postal Ser tab 1 GUIDE TO SERVICES

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Transcription:

www.guernseypost.com GUIDE TO SERVICES 2016

Postal Items Bailiwick Post Postcard, Letter, Large Letter & Packet... 2 Parcel... 3 Signed For... 3 UK, Isle of Man, Jersey Post Postcard, Letter, Large Letter & Packet... 4 Parcel... 5 Signed For... 5 European Post Postcard, Letter, Large Letter & Packet... 6 Global Priority Parcels... 7 Global Value Parcels... 7 International Tracked, Signed, Tracked and Signed... 8-10 Please refer to p15-16 for European/ Parcel Weight Limits Post Letter, Large Letter & Packet... 11 Global Priority Parcels... 12 Global Value Parcels... 12 Please refer to p8-10 for International Tracked, Signed, Tracked and Signed European/ Parcel Weight Limits... 13-14 Contact us: Customer Services: 711720 Website: www.guernseypost.com 1

Bailiwick Postal Rates Postcard Min: 90mm x 140mm Max: 235mm x 120mm x 5mm Letter 240mm max Thickness 5mm max Weight 100g max The minimum length for any item posted is 140mm, minimum width 90mm, and the minimum thickness is 0.25mm. Large Letter 250mm max Thickness 25mm max Weight 750g max Packet 610mm max 460mm max 165mm max 353mm max Height 460mm max Weight 10kg max Letter Large Letter Packet POSTCARD 0.43 - - 100g 0.43 0.58 1.00 250g - 1.11 1.47 500g - 1.53 1.94 750g - 2.06 2.51 1000g - - 3.10 1250g - - 3.70 Each 250g thereafter - - + 0.59 10kg max - - 24.35 The most economical way to send an item by post is by using a standard DL or C5 envelope. A Letter is anything sent in a regular-sized envelope in everyday use i.e. half the size of a sheet of A4 or smaller, less than 5mm thick and under 100g in weight. Popular items that qualify for this format include letters, small birthday cards, sleeved CDs and sleeved DVDs. A Large Letter is any item that is less than 353mm long, less than 250mm wide, under 750g in weight and up to 25mm thick for Bailiwick. Popular postal items that fit into the Large Letter format include A4 papers in C4 envelopes, magazines, brochures and boxed CDs and DVDs. A Packet, or small package, is anything larger in size than a Large Letter, so more than 353mm long, or more than 250mm wide, or more than 25mm thick but under 610mm long, 460mm wide or 460mm thick. Some examples of items that can be sent by Packet are trainers, books and clothes. Packet (rolled item) The Packet format is also designed for cylindrical items that are no longer than 900mm, with the length of the item plus twice the diameter not exceeding 1040mm. Standard Insurance - Insured up to 4.30 Your receipt must be retained as proof of posting of your Letter and represents your acceptance of the Terms and Conditions of carriage. It must be provided if you need to make a claim for damage or loss, together with proof of the cost of the item. Terms and Conditions: These Terms and Conditions apply to all services unless specified under each section. < There is no compensation available for prohibited items (please refer to pages 37-51 for prohibited items). or items of value that should have been sent by Special Delivery e.g. money, jewellery, diamonds etc. < You must retain your receipt and provide it if you make a claim for compensation together with proof of the cost of the item. < The item must be properly packed and addressed. Claims To make a claim you must complete and submit the Claim Form available from any Guernsey Post branch or our website. We reserve the right to raise a surcharge for underpaid post ( 1.00 plus twice the underpaid amount). This surcharge will be sought from the recipient upon delivery. 900mm max 2

Bailiwick Postal Rates Parcel Insurance Up to 50 Insurance Up to 250 Insurance Up to 500 + Height + must not exceed 3 metres maximum 1500mm max 750mm max Height 750mm max A Parcel is any item up to 1.5 metres long, 750mm high and up to 30kg in weight. The combined length, width and height for a Parcel must not exceed 3 metres. Items typically sent are printers, duvets and golf clubs. 2kg 4.00 6.50 9.00 5kg 5.00 7.50 10.00 10kg 9.50 12.00 14.50 30kg max 15.00 17.50 20.00 Although it is not guaranteed, our local Parcel service normally provides delivery to any Bailiwick address within two days of posting for heavy items. Parcel Insurance Insurance up to 50 is standard for Parcels posted to Bailiwick addresses with the option to increase the level of insurance (see prices). It is important that all Parcels are adequately wrapped and packed to prevent items being damaged. Please see page 34 of the Posting Information section for more details. See left for size limits. For more information on our claims procedures please visit our website or contact our customers services team on 01481 711720. Signed For (formerly known as Recorded Delivery) Letter Large Letter Packet 100g 1.43 1.58 2.00 250g - 2.11 2.47 500g - 2.53 2.94 750g - 3.06 3.51 1000g - - 4.10 1250g - - 4.70 Each 250g thereafter - - + 0.59 10kg max - - 25.35 Letters and packets can be sent by Signed For within the Bailiwick. Proof of posting (a receipt) is issued at the time of posting and a signature is required on delivery at the destination address. This service is not tracked but if you require a tracked service see Special Delivery on page 16. Benefits: < Proof of posting. < Signature on delivery. < Confirmation of delivery of an item can be obtained online or by calling Customer Services on 711720. < Includes insurance up to a maximum of 43 for items sent locally or the market value, whichever is the smaller sum, subject to proof of cost. Contact us: Customer Services: 711720 Website: www.guernseypost.com 3

UK, Isle of Man, Jersey Postal Rates Postcard Letter Large Letter Packet Min: 90mm x 140mm POSTCARD 0.57 - - Max: 235mm x 120mm x 5mm 100g 0.57 0.78 - Letter The minimum length for any item posted is 140mm, minimum width 90mm, and the minimum thickness is 0.25mm. Large Letter Packet 4 240mm max Thickness 5mm max Weight 100g max 250mm max Thickness 25mm max Weight 750g max 610mm max 460mm max 165mm max 353mm max Weight 10kg max 900mm max Height 460mm max 250g - 1.64 2.74 500g - 2.73 3.74 750g - 3.34 5.00 1000g - - 6.25 1250g - - 7.51 1500g - - 8.77 1750g - - 10.03 2000g - - 11.29 Each 500g thereafter - - + 2.52 10kg max - - 51.61 The most economical way to send an item by post is by using a standard DL or C5 envelope. A Letter is anything sent in a regular-sized envelope in everyday use i.e. half the size of a sheet of A4 or smaller, less than 5mm thick and under 100g in weight. Popular items that qualify for this format include letters, small birthday cards, sleeved CDs and sleeved DVDs. A Large Letter is any item that is less than 353mm long, less than 250mm wide, under 750g in weight and up to 25mm thick for UK, Isle of Man and Jersey. Popular postal items that fit into the Large Letter format include A4 papers in C4 envelopes, magazines, brochures and boxed CDs and DVDs. A Packet, or small package, is anything larger in size than a Large Letter, so more than 353mm long, or more than 250mm wide, or more than 25mm thick but under 610mm long, 460mm wide or 460mm thick. Some examples of items that can be sent by Packet are trainers, books and clothes. Packet (rolled item) The Packet format is also designed for cylindrical items that are no longer than 900mm, with the length of the item plus twice the diameter not exceeding 1040mm. Standard Insurance - Insured up to 5.70 Your receipt must be retained as proof of posting of your Letter and represents your acceptance of the Terms and Conditions of carriage. It must be provided if you need to make a claim for damage or loss, together with proof of the cost of the item. Terms and Conditions: These Terms and Conditions apply to all services unless specified under each section. < There is no compensation available for prohibited items (please refer to page 37-51 for prohibited items). or items of value that should have been sent by Special Delivery e.g. money, jewellery, diamonds etc. < You must retain your receipt and provide it if you make a claim for compensation together with proof of the cost of the item. < The item must be properly packed and addressed. Claims To make a claim you must complete and submit the Claim Form available from any Guernsey Post branch or our website. We reserve the right to raise a surcharge for underpaid post ( 1.00 plus twice the underpaid amount). This surcharge will be sought from the recipient upon delivery.

UK, Isle of Man, Jersey Postal Rates Parcel + Height + must not exceed 3 metres maximum 1500mm max 750mm max Height 750mm max A Parcel is any item up to 1.5 metres long, 750mm high and up to 30kg in weight. The combined length, width and height for a Parcel must not exceed 3 metres. Items typically sent are printers, duvets and golf clubs. Signed For (formerly known as Recorded Delivery) Insurance Up to 50 Insurance Up to 250 Insurance Up to 500 2kg 9.75 12.25 14.75 5kg 12.40 14.90 17.40 10kg 15.50 18.00 20.50 30kg 20.50 23.00 25.50 We operate a speedy and efficient service for Parcel items to Jersey, the UK and the Isle of Man. Parcel Insurance Although not guaranteed, our Parcel service normally offers delivery within three to four days for heavy items sent to the UK, Jersey and the Isle of Man. Insurance up to 50 is standard for Parcels posted to UK, Jersey and Isle of Man addresses with the option to increase the level of insurance (see prices). Note: Ceramics and glassware are not covered by insurance. It is important that all Parcels are adequately wrapped and packed to prevent items being damaged. Please see page 34 of the Posting Information section for more details. See above left for size limits. For more information on our claims procedures please visit our website or contact our customers services team on 01481 711720. Letter Large Letter Packet 100g 1.57 1.78-250g - 2.64 3.74 500g - 3.73 4.74 750g - 4.34 6.00 1000g - - 7.25 1250g - - 8.51 1500g - - 9.77 1750g - - 11.03 2000g - - 12.29 Each 500g thereafter - - + 2.52 10kg max - - 52.61 Letters and packets can be sent by Signed For within the UK, Jersey and the Isle of Man. Proof of posting (a receipt) is issued at the time of posting and a signature is required on delivery at the destination address. This service is not tracked but if you require a tracked service see Special Delivery on page 16. Benefits: < Proof of posting. < Signature on delivery. < Confirmation of delivery of an item can be obtained online or by calling Customer Services on 711720. < Includes insurance up to a maximum of 57 for items sent to UK, Jersey or Isle of Man, or the market value, whichever is the smaller sum, subject to proof of cost. Contact us: Customer Services: 711720 Website: www.guernseypost.com 5

European Postal Rates Postcard Min: 90mm x 140mm Max: 235mm x 120mm x 5mm Letter 240mm max Thickness 5mm max Weight 100g max 165mm max Large Letter 250mm max Letter Large Letter Packet POSTCARD 0.64 - - 20g 0.64 - - 40g 0.86 - - 50g - 1.21-60g 1.00 - - 80g 1.18 - - 100g 1.34 1.58 1.98 150g - 2.13-200g - 2.49 2.92 250g - 3.04-300g - 3.41 3.87 350g - 3.96-400g - 4.32 4.82 450g - 4.88-353mm max 500g - 5.25 5.76 550g - 6.07-600g - 6.44-650g - 7.00 - Thickness 20mm max Weight 750g max If your Large Letter is large or bulky, be sure to mark it clearly with the words LETTER and AIRMAIL on the outside. Standard Insurance - 50 max. Packet Maximum size:, width and depth combined - 900mm The greatest single dimension must not exceed - 600mm Roll: plus twice diameter must not exceed - 1040mm must not exceed 900mm Maximum weight - 2kg 700g - 7.36-750g - 7.91-1000g - - 10.66 1500g - - 15.56 2000g max - - 20.46 Our Standard International Packet service is a quick and easy way to send a Packet to an overseas country. Service levels vary from country to country. If you need a day-definite service, please see Express Services on page 19. Make sure you mark your Packet clearly with the word AIRMAIL on the outside. 600mm max 460mm max Height 460mm max 900mm max 6

European Postal Rates Global Priority Parcels Global Priority offers you the perfect balance between speed and price with delivery from 4 working days to Europe and 6 working days for major destinations worldwide. Tracking for international items only applies to certain postal jurisdictions. < Maximum Parcel sizes and weight limits vary by destination. < Item insured up to a maximum value of 50 for loss or damage. Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Republic of Ireland Belgium, Netherlands, Luxembourg France, Denmark, Germany Italy, Spain Portugal, Greece Europe 1kg 15.48 28.48 29.72 32.19 28.48 2kg 21.17 33.44 34.67 37.15 33.44 3kg 26.01 37.76 39.01 40.99 37.76 4kg 29.97 41.49 42.72 43.71 41.49 5kg 33.94 45.20 46.45 46.45 45.20 6kg 36.42 46.68 48.43 49.17 46.68 7kg 38.90 48.17 50.41 51.90 48.17 8kg 41.37 49.66 52.39 54.62 49.66 9kg 43.84 51.14 54.37 57.35 51.14 Additional Insurance Up to 250 4.00 Contact Customer Services for weight, size limits and tracking services of a particular country. 10kg 46.32 52.63 56.36 60.06 52.63 11kg 47.82 53.87 57.21 61.05 53.87 12kg 49.30 55.11 58.09 62.05 55.11 13kg 50.77 56.36 58.95 63.04 56.36 14kg 52.27 57.59 59.83 64.03 57.59 15kg 53.75 58.83 60.68 65.02 58.83 Each extra 1kg + 1.36 + 1.01 + 1.01 + 1.01 + 1.01 Global Value Parcels Where value for money is more important than a guaranteed delivery speed, use Global Value to send your non-urgent items to worldwide destinations. Contact Customer Services for weight and size limits of a particular country. < 30kg maximum weight limit for individual parcels to most destinations. For more information see pages 13-14, visit our website or contact Customer Services. < Insurance is not available for lost, delayed or damaged parcels sent by Global Value. < No tracking facility is available for this service. 1kg 11.49 21.33 13.43 24.13 24.08 2kg 15.92 25.23 17.56 28.03 27.90 3kg 18.96 28.17 21.70 30.53 31.27 4kg 21.97 31.11 25.84 33.02 34.17 5kg 25.01 34.06 29.98 35.52 37.08 6kg 27.22 35.74 33.25 38.27 38.24 7kg 29.44 37.42 36.54 41.01 39.40 8kg 31.66 39.10 39.81 43.77 40.56 9kg 33.88 40.80 43.11 46.51 41.73 10kg 36.10 42.48 46.39 49.26 42.89 11kg 37.25 43.63 47.00 50.40 44.32 12kg 38.39 44.79 47.62 51.57 45.72 13kg 39.56 45.93 48.25 52.71 47.12 14kg 40.70 47.10 48.87 53.87 48.49 15kg 41.85 48.25 49.48 55.03 49.87 Each extra 1kg + 1.08 + 1.07 + 1.07 + 1.07 + 1.50 Contact us: Customer Services: 711720 Website: www.guernseypost.com 7

European / Postal Rates International Tracked & Signed Benefits: < Priority handling in the UK and abroad. < Items electronically tracked up to final delivery overseas. < Automatic insurance up to 50. < Up to 250 insurance available (exclusions apply, subject to destination and payment of additional fee of 3.00). < Signature taken on delivery (copy not available). < Proof of posting. < Returned free of charge if not delivered, providing the return address is supplied. < Available to 54 countries (see list to the right). Maximum compensation for cash and money, 1 and instruments sent via International Tracked & Signed is 100. Additional compensation is not available for electronic devices such as mobile telephones, smart phones, tablets, notebooks, personal digital assistants and Blackberrys. Standard compensation is 50. Loss claims for International Signed to Europe should not be submitted until 20 working days after the estimated delivery date, for items worldwide allow 25 days. All loss claims must be submitted within 6 months of the postal date. See website for details. 1 Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders. For more information on individual country exclusions, contact Customer Services. International Tracked & Signed is a fully tracked service from posting to delivery overseas, which requires a signature on delivery. Available from all Guernsey Post branches, International Tracked comes with electronic tracking and operates to over 50 countries, although it is not time guaranteed. International Tracked & Signed is available to selected destinations only: European Countries: Andorra Austria (EU) Belarus Belgium (EU) Bulgaria (EU) Canary Islands (EU) Croatia (EU) Cyprus Czech Republic (EU) Denmark (EU) Finland (EU) France (EU)** Germany (EU) Letter Packet Gibraltar Greece (EU) Hungary (EU) Iceland Ireland (Rep. of) (EU) Italy (EU) Latvia (EU)** Liechtenstein Lithuania (EU) Luxembourg (EU) Malta (EU) Moldova Netherlands (EU) Poland (EU) Portugal (EU)* Romania (EU) San Marino (EU) Serbia Slovak Republic (EU) Slovenia (EU) Spain (EU) Sweden (EU) Switzerland** Turkey Vatican City State (EU) (EU) - Member of European Union *Additional insurance is not available. **Please note that these International Tracked countries do not allow cash to be sent through their postal networks. Europe 20g 6.90 8.00 60g 7.85 8.95 100g max 9.30 10.25 Europe 100g 9.85 10.80 250g 11.10 11.95 500g 14.15 14.85 750g 17.30 17.75 1000g 19.25 20.75 1250g 23.50 23.75 1500g 26.75 26.50 1750g 29.95 29.50 2000g max 33.00 32.50 Other Countries: Argentina Cambodia Canada Cayman Islands Ecuador Indonesia Hong Kong Japan Malaysia New Zealand** Singapore South Korea (Rep of) Thailand Trinidad & Tobago United Arab Emirates USA Europe and the Dimensions for International Tracked & Signed Postcard 90mm x 140mm Letter or Packet One surface at least 90mm x140mm, + width + depth combined = 900mm The greatest single dimension must not exceed - 600mm Depth - 20mm* *Please note that the maximum Letter or Packet depth to Europe and worldwide is 5mm smaller (at 20mm) than the maximum Channel Island, UK and Isle of Man Letter and Packet dimension (25mm). Roll + twice diameter - 170mm The greatest single dimension must not be less than - 100mm 120mm x 235mm plus twice diameter must not exceed - 1040mm must not be greater than - 900mm 8

European / Postal Rates International Tracked (formerly Airsure) Benefits: < Priority handling in the UK and abroad. < Items electronically tracked up to final delivery overseas (but no signature on delivery). < Automatic insurance up to 50. < Up to 250 insurance available (exclusions apply, subject to destination and payment of additional fee of 3.00). < Proof of posting. < Available to 41 countries (see table above-right). < Returned free of charge if not delivered, providing the return address is supplied. Allow 3-5 working days for International Tracked items sent to Europe, and 5-7 working days for items to worldwide destinations. Maximum compensation for cash and money, 1 and musical instruments sent via International Tracked is 100. Additional compensation is not available for electronic devices such as mobile telephones, smart phones, tablets, notebooks, personal digital assistants and Blackberrys. Standard compensation is 50. Loss claims for International Tracked to Europe should not be submitted until 20 working days after the estimated delivery date, for items worldwide allow 25 days. All loss claims must be submitted within 6 months of the postal date. See website for details. 1 Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders. For more information on individual country exclusions, contact Customer Services. For a fast, secure and reliable international service, International Tracked is hard to beat for sending a Letter or Packet. Available from all Guernsey Post branches, International Tracked comes with electronic tracking and operates to 41 countries, although it is not time guaranteed. International Tracked delivers to the following European and wide Countries: European Countries: Andorra Austria (EU) Belgium (EU) Canary Islands (EU) Croatia (EU) Cyprus (EU) Denmark (EU) Estonia (EU) Finland (EU) France (EU) ** Germany (EU) (EU) - Member of European Union. *Additional insurance is not available. **Please note that these International Tracked countries do not allow cash to be sent through their postal networks. Letter Packet Hungary ( EU) Iceland Italy (EU) Latvia (EU)** Liechtenstein Lithuania (EU) Luxembourg (EU) Malta (EU) Netherlands (EU) Poland (EU) Portugal (EU)* Europe 20g 6.90 8.00 60g 7.85 8.95 100g max 9.30 10.25 Europe 100g 9.85 10.80 250g 11.10 11.95 500g 14.15 14.85 750g 17.30 17.75 1000g 19.25 20.75 1250g 23.50 23.75 1500g 26.75 26.50 1750g 29.95 29.50 2000g max 33.00 32.50 Ireland (Rep. of) (EU) Russian Federation San Marino (EU) Slovak Republic (EU) Slovenia (EU) Spain (EU) Sweden (EU) Switzerland** Turkey Vatican City State (EU) Other Countries: Australia** Brazil Canada Hong Kong India Israel Lebanon Malaysia New Zealand** Singapore South Korea (Rep. of) USA Europe and the Dimensions for International Tracked Postcard 90mm x 140mm Letter or Packet One surface at least 90mm x140mm Roll + twice diameter - 170mm The greatest single dimension must not be less than - 100mm 120mm x 235mm, + width + depth combined = 900mm The greatest single dimension must not exceed - 600mm Depth - 20mm* *Please note that the maximum Letter or Packet depth to Europe and worldwide is 5mm smaller (at 20mm) than the maximum Channel Island, UK and Isle of Man Letter and Packet dimension (25mm). plus twice diameter must not exceed - 1040mm must not be greater than - 900mm Contact us: Customer Services: 711720 Website: www.guernseypost.com 9

European / Postal Rates International Signed Benefits: < Global coverage, covers 181 countries. < International standard service and delivery times. < Automatic insurance up to 50. < Up to 250 insurance available (exclusions apply, subject to destination and payment of additional fee of 3.00). < Online tracking in the UK. < Signature taken on delivery (copy not available). < Proof of posting. < Returned free of charge if not delivered, providing the return address is supplied. Maximum compensation for cash and money 1, and musical instruments sent via International Signed is 100. Additional compensation is not available for electronic devices such as mobile telephones, smart phones, tablets, notebooks, personal digital assistants and Blackberrys. Standard compensation is 50. Loss claims for International Signed to Europe should not be submitted until 20 working days after the estimated delivery date, for items worldwide allow 25 days. All loss claims must be submitted within 6 months of the postal date. See website for details. 1 Cash/money includes coins, notes of any currency, securities of any kind payable to the bearer, travellers cheques and postal orders. For more information on individual country exclusions, contact Customer Services. International Signed is an International Standard service with the additional security of proof of posting and signature on delivery (copy of signature not available). This very useful service can be used for almost every international destination (which is not covered by the International Tracked & Signed Service) and can be purchased at any of our branches. International Signed delivers to the following European and Countries wide: European Countries: Albania* Armenia Azerbaijan Bosnia- Herzegovina Estonia (EU) Faroe Islands Letter Packet Georgia* Kazakhstan* Kosovo Kyrgyzstan Macedonia Montenegro* Norway* Russian Federation Tajikistan* Turkmenistan Ukraine Uzbekistan* Other Countries: Covers countries not listed in Europe. Please contact our Customer Services team for further information or visit our website. *Please note that these International Signed countries do not allow cash to be sent through their postal networks. Europe 20g 6.90 8.00 60g 7.85 8.95 100g max 9.30 10.25 Europe 100g 9.85 10.80 250g 11.10 11.95 500g 14.15 14.85 750g 17.30 17.75 1000g 19.25 20.75 1250g 23.50 23.75 1500g 26.75 26.50 1750g 29.95 29.50 2000g max 33.00 32.50 Europe and the Dimensions for International Signed Postcard 90mm x 140mm Letter or Packet One surface at least 90mm x140mm Roll 120mm x 235mm, + width + depth combined = 900mm The greatest single dimension must not exceed - 600mm Depth - 20mm* *Please note that the maximum Letter or Packet depth to Europe and worldwide is 5mm smaller (at 20mm) than the maximum Channel Island, UK and Isle of Man Letter and Packet dimension (25mm). + twice diameter - 170mm The greatest single dimension must not be less than - 100mm plus twice diameter must not exceed - 1040mm must not be greater than - 900mm 10

Postal Rates Postcard Min: 90mm x 140mm Max: 235mm x 120mm x 5mm Letter 240mm max Thickness 5mm max Weight 100g max Large Letter 250mm max Thickness 20mm max Weight 750g max Packet 165mm max 353mm max Note: 5mm thinner than UK Large Letters Maximum size:, width and depth combined - 900mm The greatest single dimension must not exceed - 600mm Roll: plus twice diameter must not exceed - 1040mm must not be greater than - 900mm Maximum weight - 2kg Letter Large Letter Packet 600mm max POSTCARD.0.70 - - 20g 0.70 - - 40g 1.24 - - 50g - 1.50-60g 1.55 - - 80g 1.81 - - 100g 2.01 2.20 3.30 150g - 3.30-200g - 4.18 4.64 250g - 4.85-300g - 5.67 6.70 350g - 6.49-400g - 7.37 7.21 450g - 8.24-500g - 8.76 8.24 550g - 9.27-600g - 9.53-650g - 9.79-700g - 10.05-750g - 10.30-1000g - - 13.39 1500g - - 18.54 2000g max 23.69 Our Standard International Packet service is the quick and easy way to send a Packet to an overseas country. Insurance is not available for our Standard International Packet service and the service levels vary from country to country, so if you need a day-definite service, please go to the Express Services section from page 19, or refer to other delivery options pages 8-10. Make sure you mark your Packet clearly with the word AIRMAIL on the outside. Height 460mm max 900mm max 460mm max Contact us: Customer Services: 711720 Website: www.guernseypost.com 11

Postal Rates Global Priority Parcels Global Priority offers you the perfect balance between speed and price with delivery from 4 working days to Europe and major destinations worldwide. Tracking for international items only applies to certain postal jurisdictions. < Maximum Parcel sizes and weight limits vary by destination. < Item insured up to a maximum value of 50 for loss or damage. See website for details. Additional Insurance Up to 250 4.00 Contact Customer Services for weight, size limits and tracking services of a particular country. Zone 10 Zone 11 Zone 12 USA, Canada Far East, Australia 1kg 38.39 47.07 48.92 2kg 50.77 61.93 65.02 3kg 62.55 75.55 80.51 4kg 73.69 87.94 95.37 5kg 84.84 100.33 110.24 6kg 91.04 107.75 122.62 7kg 97.23 115.19 135.01 8kg 103.42 122.62 147.39 9kg 109.62 130.05 159.78 10kg 115.81 137.48 172.17 11kg 120.76 143.68 182.08 12kg 125.72 149.87 191.99 13kg 130.67 156.06 201.90 14kg 135.63 162.25 211.80 15kg 140.58 168.45 221.71 Each extra 1kg + 3.95 + 6.20 + 8.68 Global Value Parcels Where value for money is more important than a guaranteed delivery speed, use Global Value to send your non-urgent items to worldwide destinations. Contact Customer Services for weight and size limits of a particular country. < 30kg maximum weight limit for individual parcels to most destinations. For more information see pages 13-14, visit our website or contact Customer Services. < Insurance is not available for lost, delayed or damaged parcels sent by Global Value. < No tracking facility is available for this service. Zone 10 Zone 11 Zone 12 USA, Canada Far East, Australia 1kg 32.45 40.25 40.88 2kg 42.36 51.39 53.75 3kg 51.77 62.05 66.14 4kg 60.69 72.21 78.03 5kg 69.60 82.36 89.92 6kg 74.57 88.80 99.83 7kg 79.52 95.25 109.74 8kg 84.48 101.69 119.65 9kg 89.43 108.12 129.56 10kg 94.38 114.57 139.47 11kg 99.34 120.76 147.40 12kg 104.29 126.95 155.32 13kg 109.25 133.14 163.25 14kg 114.20 139.34 171.18 15kg 119.16 145.53 179.10 Each extra 1kg + 4.96 + 5.44 + 6.94 12

European / Parcel Weight Limits COUNTRY GLOBAL PRIORITY GLOBAL VALUE COUNTRY GLOBAL PRIORITY GLOBAL VALUE MAX WEIGHT MAX WEIGHT MAX WEIGHT MAX WEIGHT ALBANIA 30 20 ALGERIA 20 20 ANDORRA 30 20 ANGOLA 30 20 ANGUILLA 25 20 ANTIGUA & BAR. 30 20 ARGENTINA 20 20 ARMENIA 20 20 ARUBA 20 30 AUSTRALIA 20 30 AUSTRIA 30 30 AZERBAIJAN 30 30 AZORES 30 30 B. VIRGIN ISLES 30 20 BAHAMAS 10 10 BAHRAIN 20 20 BALEARIC ISLES 30 20 BANGLADESH 20 20 BARBADOS 30 20 BELARUS 20 30 BELGIUM 30 30 BELIZE 30 30 BENIN 30 30 BERMUDA 20 20 BHUTAN 30 20 BOLIVIA 30 20 BOSNIA-HERZE. 30 20 BOTSWANA 30 30 BRAZIL 30 30 BRUNEI DARUSSALAM 30 30 BULGARIA 30 30 BURKINA FASO 30 30 BURUNDI 30 30 C. AFRICAN REP 30 30 CAMBODIA 30 30 CAMEROON 30 30 CANADA 30 30 CANARY ISLES 20 30 CAPE VERDE ISLES 30 20 CAYMAN ISLES 20 20 CHAD 30 20 CHILE 30 20 CHINA 30 30 CHRISTMAS ISLE 20 20 COCOS ISLAND 20 30 COLOMBIA 20 30 COMOROS 30 20 CONGO (DEM. REP.) 30 20 CORSICA 30 30 COSTA RICA 30 30 CROATIA 30 30 CUBA 5 5 CYPRUS 30 30 CZECH REPUBLIC 30 30 DENMARK 30 20 DJIBOUTI 20 20 DOMINICA 30 20 DOMINICAN REP. 30 30 EAST TIMOR 0 10 ECUADOR 30 30 EGYPT 30 20 EL SALVADOR 30 20 EQUATOR. GUINEA 30 30 ERITREA 30 20 ESTONIA 30 30 ETHIOPIA 30 30 FALKLAND ISLES 30 30 FAROE ISLANDS 30 30 FIJI 30 20 FINLAND 30 30 FR. GUIANA 20 20 FR.POLYNESIA 30 30 FRANCE 30 30 GABON 30 20 GAMBIA 10 30 GAZA & KHAN 30 30 GEORGIA 30 20 GERMANY 30 30 GHANA 30 30 GIBRALTAR 20 20 GREECE 30 20 GREENLAND 20 30 GRENADA 30 30 GUADALOUPE 20 20 GUAM 30 30 GUATEMALA 30 20 GUINEA 20 30 GUINEA BISSAU 0 30 GUYANA 30 20 HAITI 30 30 HONDURAS 30 30 HONG KONG 30 30 HUNGARY 30 20 ICELAND 30 30 INDIA 30 20 INDONESIA 30 30 IRAN 20 20 ISRAEL 20 20 ITALY 30 30 IVORY COAST 30 30 JAMAICA 30 30 JAPAN 30 30 JORDAN 30 30 KAZAKHSTAN 30 20 KENYA 30 30 KYRGYZSTAN 30 20 KIRIBATI 20 20 KOREA (DPR) 30 20 KOREA (SOUTH) 30 20 KOSOVO N/A 20 KUWAIT 30 30 LAOS 30 30 LATVIA 30 20 LEBANON 30 30 LESOTHO 30 20 LIBERIA 30 20 LIBYA 0 20 LIECHTENSTEIN 20 30 Contact us: Customer Services: 711720 Website: www.guernseypost.com 13

European / International Parcel Weight Limits COUNTRY GLOBAL PRIORITY GLOBAL VALUE COUNTRY GLOBAL PRIORITY GLOBAL VALUE MAX WEIGHT MAX WEIGHT MAX WEIGHT MAX WEIGHT LITHUANIA 30 30 LUXEMBOURG 30 30 MACAO 30 30 MACEDONIA 30 30 MADAGASCAR 30 20 MADEIRA 30 20 MALAWI 20 30 MALAYSIA 30 30 MALDIVES 30 30 MALI 30 30 MALTA 30 30 MARSHALL ISLES 20 20 MARTINIQUE 30 20 MAURITANIA 30 30 MAURITIUS 30 20 MEXICO 30 20 MICRONESIA 20 30 MOLDOVA 30 30 MONACO 30 20 MONGOLIA N/A 20 MONTENEGRO 30 30 MONTSERRAT 30 20 MOROCCO 30 30 MOZAMBIQUE 30 30 MYANMAR N/A 10 NAMIBIA 30 20 NAURU ISLAND 30 30 NEPAL 20 20 NETH. ANTILLES 30 30 NETHERLANDS 30 30 NEW CALEDONIA 30 30 NEW ZEALAND 30 30 NEW ZEALAND T. 20 30 NICARAGUA 30 30 NIGERIA 30 30 NIGER REPUBLIC 30 20 NORFOLK ISLE N/A 30 NTH. MARIANA I. 20 30 NORWAY 30 30 OMAN 30 30 PAKISTAN 30 30 PANAMA 30 30 PAP. NEW GUINEA 25 25 PARAGUAY 30 30 PERU 30 30 PHILIPPINES 20 20 PITCAIRN ISLES 0 30 POLAND 30 20 PORTUGAL 30 30 PUERTO RICO 30 20 QATAR 20 30 REP. IRELAND 30 30 REUNION ISLES 30 20 ROMANIA 30 30 RUSSIA 30 20 RWANDA 30 30 SAMOA 20 20 SAMOA (USA) 30 20 SAN MARINO 30 30 SAO TOME & PRINC. 30 20 SARDINIA 30 20 SAUDI ARABIA 30 30 SENEGAL 30 30 SERBIA 30 30 SEYCHELLES 30 30 SICILY 30 30 SIERRA LEONE 30 30 SINGAPORE 30 30 SLOVAKIA 30 30 SLOVENIA 30 30 SOLOMON ISLES 30 30 SOUTH AFRICA 30 30 SPAIN 30 30 SPANISH TERR. 30 30 SPITZBERGEN N/A 30 SRI LANKA 30 30 ST HELENA N/A N/A ST KITTS & NEVIS 30 20 ST LUCIA 20 20 ST PIERRE/MIQ. 30 30 ST VINCENT 30 30 SUDAN 30 30 SURINAME 30 30 SWAZILAND 30 30 SWEDEN 30 30 SWITZERLAND 30 30 SYRIA 30 30 TAIWAN 30 30 TAJIKISTAN N/A 30 TANZANIA 30 30 THAILAND 30 30 TOGO 30 20 TONGA N/A 30 TRINIDAD & TOB. 30 20 TRIST. DA CUNHA N/A 20 TUNISIA 30 30 TURKEY 30 30 TURKMENISTAN 10 20 TURKS & CAICOS 30 20 TUVALU 30 30 UAE 30 30 USA 30 30 UGANDA 30 30 UKRAINE 20 30 URUGUAY 20 30 UZBEKISTAN N/A 30 VANUATU 25 30 VATICAN CITY 30 30 VENEZUELA 30 30 VIETNAM 30 20 V. ISLANDS (USA) 30 20 WAKE ISLAND 20 20 WALLIS&FUT ISL. 30 30 YEMEN 30 30 ZAMBIA 30 30 ZIMBABWE 20 30 14