Newsletter of Jebsen & Jessen Group of Companies South East Asia HIGHLIGHTS october 2012 Volume 04/2012 MICA (P) No. 125/05/2012 PPS 1658/09/2009 (028106) 01/ First Carbon Neutral Industrial Company in Asia 02/ Bone Densitometer for Thailand s Top Military Hospital 06/ Jebsen & Jessen Offshore is Born 08/ Fond Farewell to Khen Jee About the Masthead The Mackerel masthead subtly combines graphic images of the compass, sky and vast ocean to symbolise our sea-faring tradition and growth to become a leading distribution, manufacturing and engineering group in South East Asia. The ripples reflect the expanding and international character of our organisation and the communication function of this newsletter. 02/ 06/ 08/features 08/global reach Jul 2012 By offsetting our carbon footprint for 2011 we became one of the first, if not the first, Asian industrial companies to go carbon neutral. The culmination of many years work, the Group was proud to pass this historic milestone in our sustainability journey. Getting to Zero The idea of reducing our net emissions to zero was first mooted in 2007. We had achieved reasonably solid performance standards in terms of our EHS management system but wanted to move beyond mere compliance and do our part in addressing the larger contemporary environmental issue of global climate change. The first challenge was to measure the carbon footprint of our entire Group s activities. The gtool app was developed in-house to collect data on all emissions from purchased fuels, electricity and all travel related activities, and convert into carbon equivalents - following the UN Greenhouse Gas Protocol. At the same time we engaged a Carbon Neutrality Executive for 18 months to assess the many opportunities for reducing our emissions in-house. Several initiatives, mainly in the area of energy efficiency, were implemented. Having exhausted all cost-effective possibilities of reducing our footprint, we needed to find a carbon offsetting partner to offset the remaining emissions. Sister company Jebsen & Co joined us in partnering with Climate Friendly who offered competitive rates and investment projects within our region. We completed the process of purchasing 47,000 tonnes of carbon offset in July and signed a three-year contract, whilst Jebsen & Co, which has a distribution focused business, also offset its 6,000 tonnes of emissions. Investing in the Region s Carbon Reduction The carbon credits we purchase to offset our emissions are invested in two projects. In Thailand, the Siam Cement Biomass Project is reducing the 10/people 12/INNOVATION Jebsen & Jessen (SEA): First Carbon Neutral Industrial Company in Asia Together with sister company Jebsen & Co, Group offset a total 53,000 tonnes of emissions use of fossil fuel in the cement industry. In China, the Chongli Qingsanying Wind Farm reduces dependence on fossil fuel as a source of energy. Collectively these projects reduce the amount of carbon emissions in the atmosphere, offsetting our contribution to climate change. Reduce, Measure and Offset Carbon offsetting forms only part of the sustainability drive within the Group. Alongside this project, our various in-house initiatives have helped us continue to reduce our footprint. In 2011, offices across the region converted to LED lighting. In April 2012, the solar panels at MHE-Demag Singapore began providing up to 20% of its facility s energy requirements. In to the future we look forward to continuing to reduce, measure and offset making our contribution to the ongoing global effort in response to climate change.
2 3 Lapp Solar Powers Up Rural Malaysia JJ-Lapp Cable wins RM500,000 project to supply 45km of cables By Vanessa Loh, Singapore ÖLFLEX SOLAR XLS and ÖLFLEX SOLAR XLSv are a robust range of solar cables with large conductor cross sections. Bone Densitometer for Thailand s Top Military Hospital Jebsen & Jessen Technology installs GE Bone Densitometer DPX NT and software for Bangkok Naval Hospital By Sophin Mahattanan, Thailand Jul 2012 Jebsen & Jessen Technology Thailand - Healthcare received the order for the Bone Densitometer after the customer attended its seminar on DEXA Technology & Applications. The Bone Densitometer provides comprehensive analysis and diagnoses of osteoporosis and fracture risks. Installed together with encore software applications, within the first month of operation more than 20 patients were diagnosed using this advanced technology. Mr Charoensak Techapiwatpun, Managing Director of Jebsen & Jessen Technology Thailand, was a guest at the hand-over ceremony at Bangkok Naval Hospital one of the top military hospitals in Thailand. To date, 58 major hospitals in Thailand are equipped with GE s total body assessment Bone Densitometers. Mr Worapol Jindasri, Sales Executive at Jebsen & Jessen Technology, said, There are already plans to install the product at the Faculty of Associated Medical Science, Chiang Mai University, and Bangpo Hospital by the end of this year. Aug 2012 JJ-Lapp Cable Malaysia will supply RM500,000 of Lapp solar cables to a local contractor from the renewable energy industry. The Lapp ÖLFLEX SOLAR XLS and ÖLFLEX SOLAR XLSv cables, with a total length of 45km, will be installed within a solar farm that generates renewable energy using photovoltaic technology. The generation of renewable energy, such as solar, is a growing industry in South East Asia. Proximity to the equator enables states like Malaysia to develop a rich energy source from solar power. In the rural areas of East Malaysia where other energy sources are commercially not viable, solar provides a long awaited solution. Mr Liew Fook Sin, General Manager of JJ-Lapp Cable Malaysia, shared the company s wider strategy. We are very positive about the solar market outlook in Malaysia. In line with government initiatives to promote sustainable energy, there is a target of 67.63MW solar capacity in total for 2013. To stay ahead of the competition, we are developing a partnership with Phoenix Contact so that we can move in to total solutions - such as PV monitoring system and DC combiner boxes - by bundling Lapp and Phoenix Contact products. We look forward to growing the solar business in Malaysia and across the region. The grand hand-over ceremony at Bangkok s naval base where Thailand s Privy Councillor, General Surayud Chulanont, and Chief of the Naval Forces, Admiral Surasak Runruengrom, were guests of honour. New Irrigation System at Phnom Penh Airport Turf & Irrigation wins contract to design and supply system By Michael Chang, Singapore The Turf & Irrigation team surveys the site of the new weather station for the irrigation system at Phnom Penh Airport. Jul 2012 Jebsen & Jessen Technology Turf & Irrigation, in cooperation with business partner Armstrong Engineering, has won the contract to design and supply a fully automatic irrigation system for the Phnom Penh International Airport, Cambodia. With the country s role as chair nation of ASEAN 2012, the Cambodian government is keen to improve the image of the airport. The new irrigation will ensure international guests enjoy a pleasant, green landscape around the runway and the airport grounds. Armstrong Engineering, lead contractor, was awarded the project in June with a challenging four-month deadline. The Turf & Irrigation team will design and supply the system for Armstrong Engineering, including TORO decoder sprinklers and a Lynx central control system. Irrigation will be automatically cut off when a preset amount of rainfall is detected by the weather station that is integrated into the Lynx system. Due to the nature of the project site, security is the number one concern. Design, product, personnel, equipment and installation methods went through a stringent approval process before work could start. The installation was carried out after midnight, when the airport ceases operations for the day. To add to the challenges, the timings coincided with Cambodia s rainy season. The experienced team rose to the challenge and was on schedule to complete the work in time for the next round of ASEAN meetings later this year. Largest Pump System to Date Designed and Installed Jebsen & Jessen Technology supplies powerful system to The Office of Royal Development Projects Board By Sophin Mahattanan, Thailand Jul 2012 Jebsen & Jessen Technology Thailand designed and installed a powerful pumping system for an electrical pump station in Nakhon Si Thammarat province, Southern Thailand. The pump station is a project initiated by The Office of the Royal Development Projects Board to improve local agriculture irrigation systems. The Electra Split Case Centrifugal Pump Set was specially designed to ensure sufficient water supply reaches the local population of 1017 households during drought season. We ve been distributing and designing Electra pumps for more than 12 years, this Electra LS 350/24 Pump Set is by far the highest capacity set we ve designed and installed. The high liquid transfer rate of 1080m 3 /hr, with total head at 25m, runs on less power than other pumps on the market, shares Mr Anantasak Sukmanee, Sales Manager at Jebsen & Jessen Technology. The Director General of the Royal Irrigation Department, Mr Lertwiroj Kowattana, said, The pump station can provide water to over 6273 acres of land; locals will now have enough water to maintain their agricultural activities all year round. Electra pumps supplying water for household and agriculture use in South Thailand. This pump type can also be used in other applications such as cooling systems, irrigation, fire protection and pressure boosters.
4 5 (From left) Senior Sales Manager Mr WC Wong, Project Manager of Evyap Sabun Malaysia Mr Azhari bin Sulaiman, Evyap Chairman Mr Fethi Evyap, and Senior Mechanical Engineer Mr Lee Ven Han at the foundation stone laying ceremony for the new Johor Bahru plant. Labplas Helps Tiger Celebrate Grand Prix Jebsen & Jessen Packaging dresses commemorative Singapore Grand Prix bottle By Anthea Ho, Malaysia First Oleochemical Project in SEA for Turkish Soap Giant JJ-Lurgi wins new contract for plant in Malaysia By Anthea Ho, Malaysia Aug 2012 JJ-Lurgi is pleased to announce a new project in Malaysia for Turkish brand Evyap. The company s long experience, superior technology and outstanding fulfillment reputation ensured it was the chosen partner for this landmark project. JJ-Lurgi will provide technological expertise for two lines of 400TPD oleochemical plant producing fatty acid and pharmaceutical glycerine. The plant is targeted to be commissioned in mid 2013. Established as a soap manufacturer in 1927, Evyap is now well-known for its personal care brands and is one of Turkey s biggest companies. First Order from New Cable Factory Delivered JJ-Lapp Cable SMI supplies fire resistant cable to Cambodian customer By Vanessa Loh, Singapore Material Handling Expand Market Coverage in Indonesia MHE-Demag reaches out to more service and equipment customers By Fifi Amaliawati, Indonesia Jul 2012 Responding to an estimated growth rate of 15% to 20% in the mining, steel, warehousing and consumer goods industries, MHE-Demag has set its sights on reducing white spot in the cranes and industrial products market. In line with increasing demand for material handling equipment, the expansion will bring the business closer to customers. This geographic expansion adds three new service depots to the 11 existing branches and MHE-Demag widening their service and sales network to increase market share in Indonesia. manufacturing facility already serving the Indonesian market: one in Cilegon (West Java), another in Rantau Prapat (North Sumatra) and one in Tanjung (South Kalimantan). Mr Tai Chau Peng, President Director of MHE-Demag Indonesia, said, The expansion plan continues into 2013 when our Jakarta service centre will be relocated to bigger premises with expanded facilities for the central spare parts store and service administration office. We are also looking to open more branches and service depots at Palembang, Semarang, Pontianak and Makassar ensuring we are nearer to our customers in every corner of the country. Largest Crane to Date for Offshore Jebsen & Jessen Offshore designs and installs crane for Meindo Elang Indah Aug 2012 Would you ever associate a high adrenalin event such as Formula One with the Group s packaging business? I imagine not. Yet, during September when the Formula One circus was in Singapore for the season s only night race, spectators got to enjoy the home grown Tiger Beer in a bottle covered in sleek and flashy PET shrink wrap thanks to the production team at Labplas. PET shrink wrap provides Tiger Beer bottles with a fresh, attractive and sporty look to match the brand s F1 marketing. Mr Lim Eng Tak, General Manager of Labplas, said, This is the fourth year Labplas provided expertise in PET shrink wrapping services for Tiger Beer. Our clean production facilities, reliable delivery and quick turnaround time ensure customers stay with us. Aug 2012 The Cable Technology team at Jebsen & Jessen Cambodia delivered 15,000m of fire resistant instrumentation cable to the owners of Phnom Penh s most prestigious commercial building Vattanac Capital Tower. At 188m, it is Manufactured by JJ-Lapp Cable SMI in Tangerang, the tallest building in Indonesia, the fire resistant instrumentation cable will be used in the Vattanac Building s PA systems. Cambodia and will be the first internationally recognised Grade-A office tower in the country. Senior Sales Manager, Mr Chamroeun Hak, said, This is the first order we ve received for fire resistant cable, which has been produced by our factory in Indonesia, JJ-Lapp Cable SMI. Our commitment to meet delivery timelines and competitive pricing are the keys factors in winning this project. We re very excited and positive about the growing demand for quality cables in the Cambodian market. Aug 2012 Jebsen & Jessen Offshore (JJOFS) passed two milestones as it delivered its first offshore platform crane driven by an explosion proof diesel engine and the largest crane built to date. Customer PT Meindo Elang Indah chose JJOFS to design and install the cranes at its offshore platform Ruby Field near Sulawesi, Indonesia. These two cranes are designed and tested to API 2C, an internationally recognised standard for offshore cranes certified by the ABS (American Bureau of Shipping). Both cranes are used for general cargo handling from boat to platform and on the platform itself. Mr Henry Ho, Assistant General Manager - Equipment Group, said, This milestone proves our capability for projects of this scale. We see plenty of opportunity in the Indonesian offshore market and look forward to working on similarly complex and sophisticated projects. Cranes in testing at Jebsen & Jessen Offshore s Singapore shipyard.
6 7 First Aquaculture Science Symposium for Asia 35,000 Visitors, 63 Countries Kronos Conference Draws Full Attendance Jebsen & Jessen NutriLife joins principal Lallemand s first aquaculture symposium in Asia By Borja Aznar, Thailand Jebsen & Jessen NutriLife attend landmark symposium. Scientific Equipment Division exhibits at ProPak By Sophin Mahattanan, Thailand Jebsen & Jessen Chemicals joins meeting of agents from across Asia Pacific By Borja Aznar, Thailand Jun 2012 Lallemand, market leader in animal nutrition and health products, brought together leading scientific and technical experts from across the globe for a symposium on aquaculture science. The first of its kind in Asia, the NutriLife team, led by Mr Volker Schmidt, Regional Managing Director of Jebsen & Jessen Chemicals, attended the landmark event in Bangkok. The symposium focused on intestinal health in aquatic species and the importance of gut management as a factor in developing successfully innovative and sustainable aquaculture solutions. Speakers presented the latest research and advances in the areas of microbiology, immunity, nutrition and fish & shrimp health. Two hundred participants from South East Asia, Central Asia and the Middle East attended, including representatives from key industrial companies, as well as scientists and nutritionists. The NutriLife team, who has partnered Lallemand since 2010, enjoyed a stimulating and valuable experience in the two days. Jebsen & Jessen Offshore is Born New business unit celebrates new name and new branding Aug 2012 New signage at Jebsen & Jessen Offshore was unveiled on the auspicious date of August 8, marking the official change of name for the newly acquired business. Formerly Halcyon Offshore, the company joined the Jebsen & Jessen family on June 21, 2012. Six weeks later the new signage, stationery, uniforms and rebranded websites coincided with the legal entity change of name. Mr Heinrich Jessen, Chairman, and Mr Alex Chan, Executive Vice Chairman, joined Mr Simon Wang, Regional Managing Director, and the staff and management of Jebsen & Jessen Offshore to celebrate the occasion with a lion dance at both the shipyard and the Accommodation workshop facilities in Singapore. Jun 2012 Jebsen & Jessen Technology Thailand - Scientific Equipment joined ProPak Asia 2012, the region s biggest exhibition of world-class food, drink, pharmaceutical processing and packaging. Held at the Bangkok International Trade & Exhibition Centre, the event drew over 35,000 visitors from 63 countries and brought together 1,525 participating companies from 40 different countries. The team from Technology showcased a wide range of products including brands NUVE, MEMMERT and OHAUS - all at the cuttingedge of innovations in laboratory testing, measurement and quality assurance technology. Jun 2012 As Kronos agents in Cambodia, Myanmar, Malaysia, Philippines, Singapore, Thailand and Vietnam, Jebsen & Jessen Chemicals joined the Asia Pacific Agents Meeting in Bangkok. The event saw full attendance of agents from every Asian country as well as Mr Ben Corona, President of Sales and Marketing for North America and Export at Kronos Worldwide. Over the two days Kronos, global leader in the manufacturing and sale of titanium dioxide pigments, provided technical presentations and an overview of the business. Meanwhile, agents shared updates from their markets including Mr Volker Schmidt, Regional Managing Director of Jebsen & Jessen Chemical, who presented the overall YTD business performance in the ASEAN region. Kronos management team and sales agents from across Asia Pacific including Jebsen & Jessen Chemicals. Enterprise Mobility Solutions for Supply Chain Jebsen & Jessen Communications Malaysia showcases latest technology By Wong See Yen, Malaysia Jul 2012 Responding to the increasing demand from supply chains for speed and computing solutions in the logistics and warehousing industry, Jebsen & Jessen Communications Malaysia and technology partner Honeywell organised a seminar for those who are seeking to automate their operations. At the event Regional Business Solutions Director, Dr Kirk Schulz, explained how businesses can utilise auto-id technology to reduce cost and increase competitive advantage. Mr Edward Toh, Business Consultant, showcased how mobile computing and enterprise networks can improve the operational efficiency of supply chains. Signage is also unveiled at the workshop and offices of Jebsen & Jessen Offshore Accommodation. Mr Heinrich Jessen reveals the new signage at Jebsen & Jessen Offshore HQ in Singapore. Twenty five key representatives from the logistics and warehousing industry attended the seminar at Sunway Resort, including attendees from 7-Eleven, City Link Express, KFC Holding, Panasonic TV, Prasarana Negara and Haisan Resources. Customers at the demo booth trying out Honeywell s full suite of scanning and mobility products.
8 9 FEATURES Fond Farewell to Khen Jee Guests from near and far commemorate retirement of Turf & Irrigation leader If they don t know Khen Jee they don t know anything about golf. Mr Friis compliment as he presented a gift to Mr Wong. Jun 2012 Close to 100 guests gathered for an evening full of laughter on the occasion of Mr Wong Khen Jee s retirement from his role as Regional Director of Jebsen & Jessen Technology - Turf & Irrigation. Guests included staff from Turf & Irrigation, as well as colleagues from across the Technology business unit and the Group. Representatives of several business partners, from as far afield as Florida, also flew in to say goodbye. The turnout, good cheer and entertaining speeches, paid testimony to the reputation Mr Wong has built since he joined the Group in 2002. Mr Heinrich Jessen, Chairman, summed up the reasons for Mr Wong s success in his speech. Mr Beri always said that the important thing is that we are relevant in the market and to the customers. Khen Jee, you have mastered this evidenced in our tech partners traveling far and wide to be here tonight. Mr Henrik Friis, Regional Director - Turf & Irrigation, shared a speech from Mr Ulrich Hansen, Regional Managing Director of Jebsen & Jessen Technology, who was on home leave in Denmark. A great man of great knowledge and compassion, working with you certainly was never a dull moment. Khen Jee has grown the T&I business with great integrity. In his speech, Mr Wong Khen Jee thanked the guests and his colleagues, paying tribute to key staff for their contributions and to Ms Angelia Kwan and her team for their work in coordinating the event and her role as MC. GLOBAL reach Silver Jubilee Celebration Mr Michael Goldmann celebrates a successful 25 years of service with Jebsen & Jessen Hamburg Contributed by Dagmar Glissmann, Germany May 2012 Sister-group Jebsen & Jessen Hamburg celebrated Mr Michael Goldmann s long service milestone. Mr Goldmann s first day on May 2, 1987, marked the start of a new chapter in international chemical trading for the Hamburg company. Before he started, the chemical division generated its main turnover exclusively from pharmaceutical products. Mr Goldmann kept an eye on developments and expanded into new markets, selling industrial and food chemicals into South America, and later expanding into Asia and Africa. His team has turned the group into one of the leading trading houses in Hamburg for industrial chemicals, solvents and plasticisers, agro chemicals, food additives and polymers. Mr Goldmann s team is divided into eight sales departments, now with a staff of more than 80, as well as the subsidiaries RUHR-PETROL in Essen, a specialist for Ethanol, and BEWERMA-Chemie in Hamburg, trading in solvents. Both companies have been acquired since 2010 and complement Jebsen & Jessen Hamburg s portfolio perfectly. Today the chemical division supplies more than 3,000 clients in more than 100 countries. Congratulations on such a long success story! Mr Goldmann celebrating a successful 25 years with sister-group Jebsen & Jessen Hamburg GLOBAL reach New Facility for Garnet Arabia Company GMA s joint venture in Masturah, Western Saudi Arabia, will service the region s growing industries Contributed by Stephanie Cheong, Perth Sister-group GMA s joint venture in Saudi Arabia establishes second facility. GLOBAL reach May 2012 Sister-group GMA opened a 5,000m 2 bulk handling and storage facility earlier this year. Strategically located between Jeddah and Rabigh, the facility will meet the current garnet abrasive demand for ongoing projects, such as the Yanbu Export Refinery, as well as upcoming petrochemical expansion projects. Garnet Arabia Company (GAC) General Manager, Mr Soni John, said, We are optimistic about the future development of the region, as well as new oil refineries and petrochemical plant expansions. There are also potential growth opportunities in the medium to large fabrication sector. GAC will also offer a recycling programme that caters for the collection of used garnet to be re-processed. Besides the benefits of lowering disposal costs, the programme offers a responsible method for companies to dispose of their used material. The spent material that is collected from various sites will be pre-processed at the facility before being delivered to GAC s plant in Jubail for final processing. Meanwhile, expansion plans are in place at Jubail in preparation for a new production line of garnet abrasives. The Group has invested over US$1.05 million in the project, which is targeted to commence in September 2012. Carbon Neutrality and Culture Conservation Jebsen & Co forms new CSR partnerships with organisations Climate Friendly and CERS Contributed by Priscilla Hu, Shanghai Jul 2012 For sister-group Jebsen & Co, Corporate Social Responsibility (CSR) has been a way of life and an integral part of business activities since 2007. It has recently taken this commitment up a notch, or two, with new partnerships in the areas of carbon management and the conservation of Chinese culture. Alongside Jebsen & Jessen (SEA), Jebsen & Co began a three-year collaboration with Climate Friendly, a pioneering organisation in carbon management solutions. The company acquired 6,000 tonnes of carbon credits, to successfully achieve carbon neutrality. At Jebsen, sustainability has always been a keen focus, as we take a long-term perspective on all our business activities. We believe getting our organisation carbon neutral is a means of acting responsibly toward the markets that we operate in, said Group Managing Director Mr Helmuth Hennig. At the same time, Jebsen & Co has also committed to a new partnership with CERS (China Exploration & Research Society). The organisation, which has been active since 1986, aims to enrich the understanding, and ensure the conversation, of Chinese cultural and natural heritage. The Chongli Qingsanying Wind Farm in China reduces dependence on fossil fuel as a source of energy.
10 11 PEOPLE Introducing Offshore Management Team Meet the leadership of Jebsen & Jessen Offshore PEOPLE Welcome New Senior Managers Mr Ben Hopkins Managing Director - Jebsen & Jessen NutriLife By Volker Schmidt, Thailand Ms To Thuy Anh General Director - Jebsen & Jessen Vietnam By Alex Chan, Singapore Mr Simon Wang Regional Managing Director - Jebsen & Jessen Offshore Mr Simon Wang heads the Group s newest business unit; within Offshore he is also Managing Director of the Equipment division. In 2000, Mr Wang joined Anvil Engineering, an offshore oil & gas service and fabrication company, as a shareholder and Operations Director. He was instrumental in growing the company to become a well-known service provider to many major oil & gas players in the industry. Mr Wang led a management buyout of Anvil Engineering in 2007, together with Halcyon Group and was subsequently instrumental in developing and executing the roll-out strategy to acquire another seven companies and a shipyard facility in the same industry sector. In June 2012, Halcyon Offshore joined the Group and became Jebsen & Jessen Offshore. Mr Peter Ong Managing Director - Cables International Mr Peter Ong is Managing Director of Cables International, part of the Offshore business unit, and is on the board of Jebsen & Jessen Offshore. Along with Mr Brian Sweeny, Director - Business Development, he co-founded Cables International in 2002 and has since led the business as it grew from Singapore to Australia and now as far afield as Brazil. Previously, Mr Ong spent three years as Finance Controller for Cornelder, a multinational commodity logistics company. From 1996-9 he worked at Quantum, manufacturers of hard disks, as an accountant with a remit covering Singapore and Indonesia. His first role after completing his studies was in the retail sector with Reebok. Jul 2012 We are very pleased to welcome Mr Ben Hopkins to Jebsen & Jessen NutriLife Thailand. As Managing Director, Mr Hopkins is responsible for supporting the continuing integration of the business in Thailand and developing a strategic direction for the expansion of NutriLife. Previously, Mr Hopkins spent 13 years with our Family Enterprise in numerous positions including Country Manager, Vietnam, for Jebsen & Jessen (SEA) and Head of Specialty Chemicals Division for Jebsen & Co. Beyond Jebsen & Jessen Mr Hopkins has served in varied roles including positions as Economist with the Reserve Bank of Australia and Country Manager, in Vietnam, with Cornell Brothers. Aug 2012 We are very pleased to welcome Ms To Thuy Anh to Jebsen & Jessen Vietnam. Reporting directly to Executive Vice Chairman, Mr Alex Chan, Ms To will lead the operations of Business Services Vietnam. A member of the Institute of Chartered Accountants, Ms To has held various positions in HR, administration, finance and communications. Ms To s most recent role was with DKSH, which she first joined in 2002. Previous to this she worked in various multinational corporations in Vietnam including BAT, ABB, Cable & Wireless and KPMG. Born in Vietnam, Ms To began her career with Arthur Anderson in the UK before returning to Vietnam in the mid 90s. (From left) Mr Peter Ong, Managing Director of Cables International and Mr Simon Wang, Regional Managing Director of Jebsen & Jessen Offshore Ms Jessica Huang-Lara Country Manager - Jebsen & Jessen Chemicals Philippines By Volker Schmidt, Thailand Mr Chong Soon Yew General Manager - Jebsen & Jessen Communications Indonesia By Harold Thng, Singapore PEOPLE In Memoriam By Benjawan Sutchiewcharn, Thailand The staff of Jebsen & Jessen Technology Thailand (JJTT) was utterly devastated by the loss of two colleagues who were killed in a car crash on July 19, 2012, whilst on duty. Both died at the scene. Mr Khuanchai Rungsawang, aged 33, had been working as Irrigation Worker in the Turf & Irrigation Division since September 2008. He left behind his parents, his wife and an adorable 10-month old son. Mr Pach Dapchaikham, aged 32, had worked for the Division on a time contract basis for many years. Both are remembered as hardworking, trustworthy and friendly colleagues. They are greatly missed by us all. On behalf of the management and employees of JJTT, we express our deepest condolences to their families. Aug 2012 We are very happy to welcome Ms Huang-Lara to the Group. From August 1, she took on the key leadership role of Country Manager, heading a team of more than 30 staffs in Chemical s two facilities in the Philippines. Through her successful and progressive career at BASF Philippines, which culminated in the role of President & Managing Director from 2006-11, Ms Huang-Lara brings more than 23 years of chemicals industry experience. She had been attending to family matters since October 2011, returning to the corporate world with her appointment at Jebsen & Jessen. Ms Huang-Lara is an alumna of INSEAD Singapore, where she undertook the ASIAN International Executive Program in 2007. Sep 2012 We are very pleased to welcome Mr Chong to Jebsen & Jessen Communications Indonesia. Mr Chong s role as General Manager will be focused on building the business across all fronts, taking a fresh view on the business landscape in Indonesia and driving profitability. With 15 years of sales and service experience in the telecoms industry, Mr Chong comes to us from AT&T Worldwide Telecommunications where he held the position of Regional Client Manager. Prior to this, he was Regional Account Director where he developed his reputation for consistently meeting and over achieving his revenue targets. Before AT&T, Mr Chong worked for British Telecom, Teletech and SingTel in Singapore.
12 INNOVATION MHE-Demag: New Fleet Management System New technology helps increase safety on the roads and improves efficiency of customer service By Christian-André Schultz, Malaysia Jul 2012 Contrary to popular belief, it is not the factory that is the most dangerous place at work, it s the road. With up to 40% of accidents in the workplace happening on the roads, MHE-Demag invested in the latest technology to support safer driving and boost its fleet s efficiency at the same time. The new system has already delivered results for both safety and customer service. Customised System Developed In-house All MHE-Demag s 180 service and installation vehicles have been equipped with GPS that sends data on the vehicle s position and speed to the fleet management system, via the company s server. With the user-friendly web interface, administrators and management can then access and use the data collected to inform a range of decisions and customer services practices. The fleet management system software was developed by the IT team at the Group s Central Services Unit to meet MHE-Demag s specific set of requirements. Using Data to Support Safety and Service Driving speed and traffic flow information are then used to monitor and maintain safety. The system can show the administrator how long a driver has been on the road, enabling them to respond to the risk of fatigue. Driving patterns data can support the long term analysis of accident causes. System administrator collecting data to identify the most strategic location for a new service centre therefore minimising potential driving time - decreasing customer waiting times and emissions from fuel. In addition to safety, the data enables the company to become even more responsive to customers. The administrator can see which service van is currently closest to a particular location and choose the smartest route for the driver. The data can also be used to keep the customer updated on expected arrival times. Data on underutilised time can be used to plan more efficient customer support procedures. The customised software enables the company to create a dashboard of information that suits its needs. In the long run, data from the system can be used to guide strategic decisions such as the location of service centres and the most efficient size and scale of the fleet itself. Impact in Evidence Already All MHE-Demag s 180 service and installation vehicles have been equipped with GPS. Despite a dramatic increase in business we have already seen an indicative fall in accident rates, which dropped 30% last quarter. After only a few months it s clear that as well as making a difference to safety, customers are seeing improvement in the operations of service, installation and delivery. We look forward to seeing the continued positive impact on our customers and our staff. About Jebsen & Jessen Group of Companies South East Asia Since 1963 we have worked in partnerships with global market leaders, facilitating and capitalising on opportunities throughout South East Asia. An industrial enterprise, our business spans manufacturing, engineering and distribution activities. The core business units include: Cable Technology, Chemicals, Communications, Life Sciences, Material Handling, Offshore, Packaging and Technology. Together we serve over 20,000 customers in the region and beyond. Through our more than 50 subsidiaries and associate companies we employ over 4,000 people. We are part of a global family network that dates back to a trading partnership formed in Hong Kong in 1895. Beyond the region we are closely connected to our sister companies in Australia, Europe and Greater China. www.jjsea.com Printed on recycled paper by Concept Lab Communications Pte Ltd 60 MacPherson Road, The Siemens Center, Block 1, #08-10, S348615