Tourism Snapshot. A focus on the markets in which the CTC and its partners are active. January 2013 Volume 9, Issue 1.

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Tourism Snapshot Nathan Phillips Square Skating Rink at City Hall Francisco Pardo A focus on the markets in which the CTC and its partners are active www.canada.travel/corporate January 2013 Volume 9, Issue 1

Key highlights Total arrivals from CTC s international markets fell 2.5% in January 2013 on the basis of similar performances from both the Core markets (-2.6%) and the Emerging and Transition markets (-2.5%). Ahead of the Chinese New Year travel period in February 2013, January overnight arrivals from China dropped 14.7% (please note that this same travel period occurred in January last year). The number of visitors was still up over 23% compared with the same month two years ago. Excluding China, Emerging and Transition markets grew 3.3% on gains registered in all of these markets except India (-8.2%), which was constrained by a lack of direct air capacity. Nathan Phillips Square Skating Rink at City Hall www.torontowide.com A strong January from Australia (+10%) stood in contrast to weak performances from the other Core CTC markets of France (-1%), the UK (-5.7%) and Germany (-14.7%).

Tourism review Inbound highlights Overnight trips to Canada Jan. 2013 13/12 Jan. % Change United States Automobile 255,933 4.0 Plane 185,144 1.5 Other 36,733 8.4 US Total 477,810-3.3% Core Markets UK 25,569-5.7 France 19,680-1.0 Germany 10,146-14.7 Australia 17,115 10.0 Core Total 72,510-2.6% Emerging/Transition Markets Japan 9,642 6.6 South Korea 9,451 4.2 Mexico 8,045 9.2 Brazil 8,398 3.0 China 16,346-14.7 India 6,199-8.2 Emerging/Transition Markets Total 58,081-2.5% CTC Overseas Key Markets 130,591-2.5% Other Overseas Countries 76,091-5.9% Total Non-US Countries 206,682-3.8% Total Countries 684,492 1.1% International trips Canada welcomed approximately 684,500 international visitors during January 2013, an increase of 1.1% compared with January 2012. Despite a continued strong performance by Australia (+10%), overall arrivals from CTC s Core markets declined 2.6% to 72,510 overnight visitors in January. Total arrivals from CTC s Emerging and Transition markets (Japan, South Korea, Mexico, Brazil, China and India) fell 2.5% to 58,081 overnight visitors. Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 2 Tourism Snapshot January 2013

United States The US market recorded a modest increase (+3.3%) in overnight arrivals in January, primarily due to growth in arrivals by automobile (+4%). In January, five provinces recorded gains in border crossing arrivals by US visitors. Newfoundland and Labrador (+80.3%), Yukon (+25.3%) and British Columbia (+5.3%) saw the largest increases. Core Markets Overnight arrivals from the UK (-5.7%) and Germany (-14.7%) continued to decline in January. Arrivals from France showed relative strength compared with the other European markets and declined only marginally (-1%). Australia recorded a strong 10% gain in January and helped limit the Core markets to an overall 2.6% decline in overnight arrivals. Emerging Markets Arrivals from Emerging and Transition markets declined 2.5% in January, led by a seasonal adjustment in arrivals from China (-14.7%) after a surge in travel last year during the Chinese New Year travel period. The holiday took place in January last year and in February this year. Excluding China, arrivals from Emerging and Transition markets grew 3.3% on strong gains in Mexico (+9.2%), Japan (+6.6%), South Korea (+4.2%) and Brazil (+3%). Overnight arrivals from India slid 8.2% in January. Non-stop air service was cut in June 2012, and overall seat capacity between the two countries continues to be a limiting factor in promoting travel to Canada. 3 Tourism Snapshot January 2013

Market Watch In January, strong gains in arrivals from Italy (+11.4%) stood in contrast to declines in other European markets, with arrivals from The Netherlands (-6.5%), Switzerland (-6.2%) and Spain (-1.4%) all down compared with the same period last year. Overnight arrivals in January from Hong Kong (-36.9%) and Taiwan (-36.7%) plummeted compared with 2012, when the popular travel period surrounding the Chinese New Year was in January. The holiday was in February this year. When compared with the results for January 2007, Hong Kong saw the largest gain in overnight arrivals (+21.5%), followed by Spain (+20.4%), Switzerland (+10.8%) and Italy (+8%). Taiwan and The Netherlands posted significant declines, down 38.1% and 11.7% respectively. Overnight trips to Canada, by selected markets Trips 9,000 8,000 7,000 6,000 5,000 4,000 3,000 2,000 1,000 0 4,530 8,086 5,503 3,567 3,031 2,209 3,496 3,337 3,774 3,780 3,343 3,337 1,577 1,745 1,899 3,307 3,594 3,663 Hong Kong Taiwan Italy Netherlands Spain Switzerland Jan. 2007 Jan. 2009 Jan. 2013 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips to Canada, by selected markets Jan. 2013 13/12 Jan. % Change Italy 3,774 11.4 Netherlands 3,337-6.5 Spain 1,899-1.4 Switzerland 3,663-6.2 Hong Kong 5,503-36.9 Taiwan 2,209-36.7 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 4 Tourism Snapshot January 2013

Travel Characteristics Highlights (Q3-2012) Overnight Travel Spending Trips '000 Q3 % Spend $M Q3 % Average Trip Duration Q3 % Average Spend per Trip Q3 % Average Spend per Night United States United States Leisure Automobile 2,873 2.2% 1,183 7.2% 4.1 0.7% 412 4.9% 99 4.2% Plane 831 1.5% 698-8.6% 6.7-2.7% 840-10.0% 126-7.5% Other 675-2.8% 307-2.3% 3.5 2.5% 454 0.5% 131-1.9% U.S. Leisure Total 4,379 1.3% 2,188 0.3% 4.5 0.0% 500-1.0% 111-1.0% Total U.S. MC & IT 449 2.9% 395 1.6% 3.6-4.0% 881-1.2% 247 2.9% Total U.S. 4,828 1.4% 2,583 0.5% 4.4-0.3% 535-0.9% 121-0.6% Overseas Key Markets Core Markets United Kingdom 230.1-3.3% 285.2-6.1% 12.8-5.7% 1,239-2.9% 97 2.9% France 189.0 0.2% 257.3-2.6% 16.1 4.3% 1,361-2.8% 85-6.8% Germany 129.2-3.9% 212.4-4.0% 16.9-7.2% 1,644 0.0% 97 7.7% Australia 83.4 7.6% 149.5 13.2% 15.7 4.8% 1,792 5.2% 114 0.4% Total Core Markets 631.7-1.1% 904.3-1.8% 15.0-1.7% 1,432-0.8% 95 1.0% Emerging/Transition Markets Japan 77.1-3.1% 145.8-4.9% 14.0-3.3% 1,891-1.8% 135 1.5% South Korea 51.2 4.3% 79.1-5.2% 24.0-10.5% 1,545-9.1% 64 1.6% Mexico 48.1 1.7% 71.8 4.4% 23.6 2.8% 1,493 2.7% 63-0.1% Brazil 29.6-1.3% 62.6 5.4% 17.4-11.6% 2,116 6.8% 122 20.9% China 106.9 9.2% 209.9 17.4% 27.9 17.5% 1,963 7.5% 84 9.5% India 51.9-8.0% 58.1-1.8% 24.1-1.0% 1,120 6.7% 46 7.8% Total Emerging/Transition 364.8 1.2% 627.3 4.0% 21.1-3.0% 1,720 2.8% 81 6.0% Markets Total Overseas Key Markets 996.5-0.2% 1531.7 0.5% 26.7-2.3% 1,537 0.7% 57 3.1% Total International (Total US + Total Overseas) 5,824 1.1% 4,115 0.5% 4.6-3.6% 706-0.6% 154 3.1% Q3 % Source: Statistics Canada, International Travel Survey, preliminary estimates 5 Tourism Snapshot January 2013

Overnight Travel Spending During Q3 2012, overall spending by international visitors (CTC target markets only) grew 0.5% to exceed $4.1 billion. Total travel spending by US visitors grew 0.5% to reach nearly $2.6 billion, largely driven by an increase in the total number of trips (+1.4%). Average spending per trip by US leisure travellers declined 1% to $500, while average spending by US MC&IT dropped to $881, down 1.2% compared with the same period last year. In Q3 2012, total spending by travellers from CTC s overseas key markets rose 0.5% to $1.5 billion, as a decline in spending from CTC Core markets (-1.8%) was offset by gains from CTC Emerging and Transition markets (+4%). Among CTC markets, only China (+17.4%), Australia (+13.2%), Brazil (+5.4%) and Mexico (+4.4%) saw increases in spending during Q3 2012. Travellers from the UK spent $285 million in Canada during the third quarter, the highest of any country. Visitors from France ($257 million) and Germany ($212 million) were also big spenders. The top Emerging and Transition market was China ($210 million). Brazilian travellers recorded the highest average spending per trip, reaching $2,116 (+6.8%) as they spent more per night ($122, +20.9%) despite not staying as long (average trip length 17.4 days, -11.6%) compared with Q3 2011. Visitors from China had the second-highest spending per trip ($1,963, +7.5%), although they stayed much longer (average trip length 27.9 days, +17.5%). 6 Tourism Snapshot January 2013

Competitive review (January December 2012)** International Travel (in thousands) Trips To: Canada Australia Trips From: Change Change Total International 16,311.0 1.8% 6,145.5 4.6% United States 11,854.0 2.2% 478.9 5.0% Canada 120.0 2.0% Core Markets United Kingdom 653.9-3.8% 593.6-2.4% France 455.3-0.8% 97.6 3.8% Germany 311.7-1.3% 154.8 0.6% Australia 258.1 6.5% Emerging/Transition Markets Japan 226.2 7.2% 353.9 6.4% South Korea 140.0-7.4% 196.8-0.6% Mexico 1 141.9 7.3% Brazil 93.6 6.4% 31.0 6.5% China 288.3 18.3% 626.4 15.6% India 146.7 5.3% 159.2 7.4% Total Key Markets 14,569.6 2.2% 2,812 4.9% For all of 2012, Australia and Canada both registered growth in international arrivals, up 4.9% and 2.2% respectively compared with 2011. International visitor growth for Australia and Canada continued to be driven by their Emerging and Transition markets, with China posting the largest growth (+15.6% and +18.3%) followed by Japan (+6.4% and +7.2%). Arrivals from the UK to Australia (-2.4%) and Canada (-3.8%) declined in both countries. Visitor numbers from France to Canada were down 0.8%, while Australia saw a 3.8% increase in arrivals from France. Both Canada and Australia saw further deterioration in overnight arrivals from South Korea, down 7.4% and 0.6% respectively. Canada outperformed Australia in percentage growth in overnight arrivals from two CTC Emerging and Transition markets: Japan (+7.2%) and China (+18.3%). Not applicable. or data not available. 1 US figures for Mexico include arrivals to interior only. Note: Statistics Canada preliminary figures. Sources: Statistics Canada; Tourism Australia. ** US visitation data for December 2012 were not available due to a delay with the change in the entry process for US visitors. 7 Tourism Snapshot January 2013

Canadian outbound trips Overnight trips by Canadians Canadian outbound travel declined marginally in January 2013, down 0.4% compared with the same period last year, to approximately 2.63 million trips. 1,800 The number of Canadians visiting the US during the Trips (in 000s) 1,600 1,400 1,200 1,000 800 600 400 1,318 1,148 1,003 995 1,397 1,067 1,526 1,111 1,577 1,051 month of January grew 3.3% to nearly 1.58 million trips. Canadian overnight travel to overseas destinations registered a 5.4% decline to 1.05 million trips. In January, most Canadians re-entered the country from the US through Ontario (731,443 entries, +0.1%), followed by British Columbia (338,217 entries, +18%) and Quebec (244,745 entries, +0.8%). 200 - Jan.2009 Jan.2010 Jan.2011 Jan.2012 Jan.2013 United States Other Countries Ontario recorded the largest re-entry of Canadians from overseas countries in January 2013 (496,884 entries, -6.7%), followed by Quebec (252,620 entries, -6%) and British Columbia (150,334 entries, -1.6%). Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. Overnight trips by Canadians Jan. 2013 13/12 Dec. % Change United States 1,576,622 3.3 Other Countries 1,051,259-5.4 Total Trips from Canada 2,627,881-0.4 Note: Statistics Canada preliminary estimates. Source: Statistics Canada, International Travel Survey. 8 Tourism Snapshot January 2013

Consumer outlook Consumer confidence Canada: The Index of Consumer Confidence reversed three consecutive months of declines and rose 5.1 points to 83 (2002 = 100) in January. The index now stands at its highest point since June 2011. USA: The Conference Board Consumer Confidence Index continued its decline and slid to 58.4 (1985=100) in January 2013, down 8.3 points from December. Sources: Consumer Confidence Index, the Conference Board (USA); and Index of Consumer Confidence, the Conference Board of Canada. Accommodations Please note that at the time of publication, we were unable to update Canada s Accommodations Table as a result of PKF Consulting Inc. s Trends in the Canadian Hotel Industry National Market Report not being available. CTC Market Research & Evaluation 9 Tourism Snapshot January 2013