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Level 3 Certificate of Professional Competence for Transport Managers (Passenger Transport) Unit P2 Case Study 05678 Friday 6 March 2015 1.00 PM 3.15 PM Time Allowed: 2 hours 15 minutes Case Study This document consists of 8 pages. Any blank pages are indicated. OCR 2015 [Ofqual Unit Reference Number: T/503/6609] 05678/03/P2 E102 MAR15 Turn over

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3 Background You are the recently appointed nominated Transport Manager for RCO Coaches Ltd (RCO) which has held a Standard International Operator Licence for almost five years and operates from a freehold site adjacent to Reading Bus Station. RCO s operating costs have risen steeply in recent years and the Directors have asked you to examine ways of reducing these and increasing turnover. The RCO fleet comprises: 18 x 74-seat double deck buses 12 x 53-seat coaches 8 x 49-seat touring coaches 2 x 16-seat minibuses Company Policies and Procedures All drivers sign on 15 minutes before start of driving for walk-round checks. Bus and coach service route drivers only take breaks when legally required, and no statutory breaks are taken en route. Coach service route drivers must return to the point from which they started, at the end of every day. All routes are single manned. 20% mark-up is added to all costs, when preparing quotations and costings. Selected Fleet and Financial Information 53-seat coach 74-seat double deck bus 49-seat touring coach Purchase Price (excluding tyres) 185,000 205,000 260,000 Annual Usage 285 days 315 days 260 days Annual standing costs (including depreciation) ( ) 54,150 53,550 54,600 Driver wages/day ( ) 100 100 100 Tyre cost per set ( ) 1,800 1,560 2,040 Whole Tyre Life (km) 45,000 42,000 48,000 Maintenance cost per km ( ) 0.35 0.35 0.4 Fuel consumption (km/l) 4 5 4 All fuel is purchased at 1.20 per litre. [Turn over

4 Current work RCO s current work comprises school and works contracts, private hire, a day excursion programme, a coach holiday programme and some local bus services. All work is carried out using RCO s own vehicles and drivers. Bus Services All services operate Monday to Saturday only. Route XX ROUND TRIP ROUTE Headway 20 minutes Journey Time (mins) Layover Time (mins) Bus Station 10 to 6 Library 0 to 6 Museum 0 to 3 Rail Station 4 to 7 Supermarket 2 to 8 Football Ground 0 to 2 Retail Park 6 to 2 Football Ground 0 to 8 Supermarket 2 to 7 Rail Station 2 to 5 Bus Station

5 Route XY RETURN SAME ROUTE REVERSED SAME LAYOVER TIMES Headway 20 minutes Journey Time (mins) Layover Time (mins) Bus Station 8 to 3 Queen Street 0 to 3 King Street 0 to 6 Leisure Centre 4 to 2 Lido 2 to 7 Office Park 10 Route XZ RETURN SAME ROUTE REVERSED Headway 20 minutes Journey Time (mins) Layover Time (mins) Bus Station 5 to 8 Crinkly Bottom Village 5 Potential New Work You have commissioned some market research, the results of which indicate that an express service between Reading and Swansea, with intermediate stops in Bristol and Cardiff, could be lucrative. Proposed details for this route are: Departs daily Monday to Saturday. From Reading From Swansea Service R1 08.30 Service S4 08.00 Service R2 13.00 Service S5 13.00 Service R3 18.00 Service S6 17.30 Total route distance Reading to Swansea (the same from Swansea to Reading) 280 km. Average speed for the journey, including accounting for boarding/alighting time 70 kph. [Turn over

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Copyright Information: OCR is committed to seeking permission to reproduce all third-party content that it uses in its assessment materials. OCR has attempted to identify and contact all copyright holders whose work is used in this paper. To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced in the OCR Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download from our public website (www.ocr.org.uk) after the live examination series. If OCR has unwittingly failed to correctly acknowledge or clear any third-party content in this assessment material OCR will be happy to correct its mistake at the earliest possible opportunity. For queries or further information please contact the Copyright Team, First Floor, 9 Hills Road, Cambridge CB2 1GE. OCR is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge. Oxford Cambridge and RSA Examinations is a Company Limited by Guarantee Registered in England Registered Office: 1 Hills Road, Cambridge, CB1 2EU Registered Company Number: 3484466 OCR is an exempt Charity OCR 2015 E102 MAR15